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UPH SIMGE Business School Essential Information 2014-2015 Student Handbook

UPH – SIMGE Business Schoolsimge.uph.edu/images/articles/2014/08/bba student handbook 2014-2015-version 4.pdf · At the UPH-SIMGE Business School, we bring you a curriculum designed

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UPH – SIMGE

Business School

Essential Information 2014-2015

Student Handbook

1

Content

Page

1. Welcome Message 2 2. UPH-SIMGE Business School 4 3. About BBA Programme 8 4. Assessment and Grading 16 5. Studying Abroad and Internship 22 6. Advanced Credit Standing 24 7. Academic Integrity 26 8. Academic Calendar 29 9. Academic Advising/Counselling and Spiritual

Development and Growth 32 10. Library 34 11. Student Admission and Registration 36 12. General Information 39 13. Glossary 44 *Images used in this handbook are sourced from the google search domain.

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Welcome Messages MESSAGE FROM MR JOHN RAIDY EXECUTIVE DEAN, UPH BUSINESS SCHOOL

UPH is proud to be partnering with the leading private higher education institution in Singapore, Singapore Institute of Management Global Education, to bring the best of global business education to Surabaya.

This state-of-the-art program brings together the powerful combination of international instructors, practical knowledge, case studies, overseas exposure, and English language skills.

We are dedicated to educating and training the next generation of Indonesian business leaders. Our graduates will transform family companies into dynamic enterprises, and lead the nation’s business corporations.

We are committed to an education that allows each student to discover their calling in business – to understand that business is not just as an economic activity but a mission to improving the state of this world.

MESSAGE FROM DR LEE KWOK CHEONG, CEO, SINAGPORE INSTITUTE OF MANAGEMENT GLOBAL EDUCATION

Singapore Institute of Management (SIM) is Singapore’s leading private higher education institution, and will celebrate 50 years of excellence in 2014.

SIM Global Education (SIMGE) pioneered transnational education, through its partnerships with established international universities and institutions from the US, UK, Australia and Switzerland. Our student community is made up of 23,000 full-time and part-time students, with a large number of international students from Indonesia.

We are now bringing our expertise in transnational education, with a focus on practical knowledge and holistic personal development, to Indonesia. By partnering UPH, we shall combine the strength of the best private education institutions of Indonesia and Singapore. Students can look forward to being career-ready in both Indonesia and globally.

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UPH-SIMGE Business School

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Welcome to UPH-SIMGE Business School About UPH

Universitas Pelita Harapan (UPH) — established in 1993 with the vision of educating a new generation of leaders for Indonesia and the ASEAN region — is today’s leading private university in Indonesia. UPH is ranked number one private university according to QS World University Ranking 2013. With 11,000 students across 14 faculties, UPH has continued to transform and pioneer Indonesia’s higher education. UPH was the first University in Indonesia to introduce programs entirely taught in English, the first to offer a liberal arts curriculum, and the first to introduce a multi-disciplinary approach to its programs. We are excited about our contribution in empowering Indonesians to

rise to the opportunities of an increasingly globalized world, empowering the global community to addressing the challenges of an interconnected world, and last but not least, transforming excellence in education through Christian holistic education and thinking. About SIM Global Education The Singapore Institute of Management (SIM) was founded in 1964 by the Singapore Economic Development Board (EDB) as a not-for-profit membership organization with the mission to spearhead management education and training in Singapore.

SIM Global Education (SIM GE), an education brand name of SIM Pte. Ltd., offers high-quality overseas academic programmes through partnerships with reputed international universities and institutions from Australia, the United States (US) and the United Kingdom. Our university partners include University of Manchester, University of Sheffield, University of Warwick, University of Birmingham, University of London (International Programmes), University of Southampton, University of Stirling, University of Buffalo (The State University of New York), RMIT University, University of Sydney, and University of Wollongong. With an enrolment of 23,000 students in over 50 programmes and an alumni of more than 98,000 graduates, SIM GE is the leading and the largest Private Education Institution in Singapore to be awarded the EduTrust Certification in May 2010 and renewed in May 2014.

A 50-year-old heritage is backed by the high quality and reputation of our partner universities – rigorous industry-relevant curricula taught by qualified, experienced and dedicated faculty from both academia and industry. SIM GE offers a unique learning experience through innovative programs, a diverse, vibrant campus life and superb infrastructure. SIM GE is the premier organization for higher education and lifelong learning in Singapore and the region.

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ABOUT UPH-SIMGE Business School

The best private university in Indonesia and a Singapore brand with 50 years of heritage in offering quality education, voted the best private school in Singapore for the fifth year running. Universitas Pelita Harapan (UPH) and Singapore Institute of Management Global Education (SIMGE) bring you one brand new degree with 6 specializations. Complete a full degree in 3 years through 3 trimesters a year! At the UPH-SIMGE Business School, we bring you a curriculum designed by Singapore Institute of Management Global Education,

and a degree conferred by Universitas Pelita Harapan. You are receiving an education that will transform you into business leaders and entrepreneurs that will lead Indonesian and multinational businesses through the challenges of the fast-changing world economy! The programmes have been designed with YOU in mind, to give you an edge over your peers as you will be job ready and an asset to any employer or even in your family business, able to contribute immediately to the growth of your organization.

Academic and Examination Committees

At UPH-SIMGE Business School we have two governing committees to ensure the academic quality assurance related to all types and levels of study within the programmes. These two committees are in charge of formulating and implementing policies and processes governing academic and examination matters of the Bachelor of Business Administration (BBA) programme (the “degree”) administered by UPH-SIMGE Business School at UPH Surabaya. They are required to ensure and enhance high academic quality and standard and enrich student learning and experience. The degree is awarded by UPH. Chairman and members of each committee, to be nominated by person-in-charge (PIC) appointed under the MOU, are appointed by the Executive Dean of UPH Business School, for a 3-year renewable term.

Executive Dean UPH Business School

Academic Committee

Examination Committee

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Academic Committee (AC) Reporting to Executive Dean of UPH Business School, AC is tasked to ensure and enhance high academic quality and standard of the degree and enrich student learning and experience. It is in charge of formulating and implementing policies and processes relating to the academic and related requirements of the degree. Membership of the Academic Committee: To be nominated by PIC and appointed by Executive Dean of UPH Business School.

• Chairman (Branson Kwok, Director, International Development, SIMGE) • Two representatives to be nominated by UPH PIC • Two representatives to be nominated by SIMGE PIC • Secretary to the Committee (a staff member of the UPH)

Examination Committee (EC): Reporting to Executive Dean of UPH Business School and Academic Committee (AC), EC is a sub-committee of the Academic Committee and it is tasked to ensure assessments (including examinations) are conducted in the high standard required. Membership of the Examination Committee: To be nominated by PIC and appointed by Executive Dean of UPH Business School.

• Chairman (Branson Kwok, Director, International Development, SIMGE) • Two representatives to be nominated by UPH PIC • Two representatives to be nominated by SIMGE PIC • Secretary to the Committee (a staff member of the UPH)

You can contact the Chairman of Academic Committee and Examination Committee via email at [email protected].

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BBA Programme

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Degree Programme Programme Overview

The degree, designed by SIMGE and conferred by UPH provides students with a choice of six specialisations to choose from:

1. Entrepreneurship and Family Business

Many young business graduates aspired to be entrepreneurs, or run their family businesses. Starting a new business or taking over a family business is a big challenge. For a business to succeed in increasingly complex environments and fast-changing times, entrepreneurs and family business owners need to understand the intricacies of running a business well. The electives of the Entrepreneurship and Family Business specialization provide you with a solid foundation to face these challenges. You will learn various aspects of business management including finance, accounting, marketing, economics, law and also the fundamentals of entrepreneurship and family business, how to finance and grow the business in an increasingly globalised environment, and the issues relating to family business management and governance.

2. International Business In a globalised world, businesses need to compete in the international arena. In order to succeed, companies are looking for graduates with not only knowledge and experience in the core business functions, but also those who understand the dynamics of cross-cultural business management. The modules in the International Business specialization equip you with knowledge and skills in international finance, international marketing, international human resource management, how to manage the challenges of cross-cultural interactions, global entrepreneurship, and international relations, so that you will become more equipped to add value to globalised companies and businesses.

3. Finance All companies need to raise money and capital, plan and manage financial resources and analyse their financial health. The modules of the Finance specialization are suitable for students who want to pursue a career in the financial sector, or to manage the financial resources of companies or family businesses. In the program, you will learn the foundations of business management and be equipped with knowledge and skills in core business areas like management, marketing, accounting, IT, law and negotiations. In addition, financial concepts are introduced through a variety of courses including financial management, financial statement analysis, corporate and international finance, portfolio management, equity securities, fixed income securities and financial derivatives.

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4. Human Resource Management Human resource is the vital lifeblood of a company. Successful companies have behind them, a team of people who are able to work effectively together to drive and achieve the vision of management. The human resource function is now undergoing major transformation due to changing business and organizational needs. The modules of the Human Resource Management specialization equip students with important human resource concepts and practices in the areas of organization development and design, recruitment and selection, talent development, ethics and corporate social responsibility, strategic and change management, and international human resource management.

5. Marketing Companies face an increasingly dynamic marketplace with intense domestic and global competition. Technological changes and changing social trends have impacted the needs and wants of consumers. To stay competitive, companies need to know how to meet the changing needs and wants of consumers. The modules of the Marketing specialization help students to understand how to implement customer-driven marketing strategies. Students are also introduced to a variety of marketing concepts through modules like consumer behaviour, integrated marketing communications, international brand management, services marketing, international marketing and marketing research.

6. Retail Management Retailing is a multi-million dollar industry in many countries. There is a plethora of goods and services available to consumers through bricks and mortar and online retailers. Students who are interested in working in the retail industry, or in running retail business will benefit from taking the Retail Management specialization. The program equips students with core business areas that are necessary to understand how retail businesses are run. Students are introduced to a variety of retail management concepts through modules like retail management, global supply chain management, visual merchandising, merchandise management, retail operations and technology, location strategy and international retailing.

Programme

Aims

The overall aims of the Bachelor of Business Administration programme are to:

1. To develop individuals with advanced knowledge of, and skills in, specific business-related majors (or specialisations);

2. To develop practitioners who, through knowledge, skills and early experience add value to a business/corporate entity;

3. To provide a solid skills and knowledge base for individuals who wish to develop their own businesses;

4. To foster the development and use of critical thinking skills to assess business-related problems, and to develop rational, appropriate solutions that have real world relevance and applicability;

5. To equip graduates with an understanding of the theoretical underpinnings of strategic decision making and of the practical implications of decisions made.

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The programme structure has been developed to support the programme aims. By the end of the programme the student should be able to demonstrate the following:

1. An understanding of key business concepts as they relate to business in general and management and leadership in particular;

2. An awareness of key issues/problems facing companies/business entities in today’s competitive market;

3. An understanding of the links between social responsibilities, creativity, innovation and competitiveness;

4. An ability to write and present basic business reports; 5. The ability to communicate ideas and business solutions, visually, verbally and in written and oral

forms; 6. The ability to work independently as well as having teamwork skills

Programme Structure

Each module is assigned with a value of credit units known as sks. UPH-SIMGE students are required to complete a total of 148 sks of modules to graduate with a Bachelor of Business Administration degree. The degree will comprise ten compulsory core units, a ten-unit major and four electives. Students will complete the core modules (17 sks), essential skills (4 sks), English (23 sks), Business cores (68 sks), substitutable/free elective (8 sks) and specialisation (28 sks). The substitutable/free electives may be taken from units offered at UPH campus or SIMGE in Singapore.

The details of programme structure are as follows:

A. Core modules – 17 sks 1) Bahasa Indonesia - 2 sks 2) Civics – 2 sks 3) Religion – 4 sks 4) Christian worldview I, II and III – 9 sks

B. Essential skills – 4 sks 1) Study and Presentation Skills - 2sks 2) Action Learning and Leadership – 2 sks

C. English – 23 sks 1) English I, II, III, IV, and V – 15 sks 2) Academic Writing and Thinking Critically – 4 sks 3) Business Communication’

D. Business Core – 68 sks 1) Introduction to Management – 4 sks 2) Business Statistics – 4 sks 3) Principles of Marketing – 4 sks 4) Business and Company Law – 4 sks 5) Legal Environment of Business – 4 sks

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6) Human Resource Management – 4 sks 7) Financial Accounting – 4 sks 8) Managerial Accounting – 4 sks 9) Financial Management – 4 sks 10) Microeconomics – 4 sks 11) Macroeconomics – 4 sks 12) Business Negotiation – 4 sks 13) IT for Business – 4 sks 14) Strategic Management – 4 sks 15) Business Study Mission - 6 sks 16) Applied Research Project - 6 sks

E. Substitutable/Free Elective – 8 sks 1) Organizational Behaviour – 4 sks 2) Customer Relationship Management - 4 sks

F. Functional Specialisation – 28 sks* * Subject to change and approval by the Academic Committee. The specializations will be offered gradually according to the

demand of the students and availability of academic resources.

a. Entrepreneurship and Family Business 1) Introduction to Entrepreneurship and Family Business – 4 sks 2) International Venture Growth Strategies – 4 sks 3) Innovative Entrepreneurship – 4 sks 4) Entrepreneurial Financing and Valuation – 4 sks 5) Global Entrepreneurship – 4 sks 6) Family Business Management and Governance – 4 sks 7) Industrial Attachment/Internship 4 sks

b. International Business 1) Managing Across Cultures – 4 sks 2) International Marketing – 4 sks 3) International Finance – 4 sks 4) International Human Resource Management – 4 sks 5) Global Entrepreneurship – 4 sks 6) International Relations – 4 sks 7) Industrial Attachment/Internship – 4 sks

c. Finance

1) Financial Statement Analysis – 4 sks 2) Corporate and International Finance – 4 sks 3) Portfolio Management – 4 sks 4) Equity Securities – 4 sks 5) Fixed Income Securities – 4 sks 6) Financial Derivatives – 4 sks 7) Industrial Attachment/Internship – 4 sks

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d. Human Resource Management

1) Organisational Development and Design – 4 sks 2) Human Capital Recruitment and Selection – 4 sks 3) Talent Development, Performance and Rewards – 4 sks 4) Ethics and Corporate Social Responsibility – 4 sks 5) Strategic and Change Management – 4 sks 6) International Human Resource Management – 4 sks 7) Industrial Attachment/Internship – 4 sks

e. Marketing

1) Consumer Behavior – 4 sks 2) Integrated Marketing Communications – 4 sks 3) International Brand Management – 4 sks 4) Services Marketing – 4 sks 5) International Marketing – 4 sks 6) Marketing Research – 4 sks 7) Industrial Attachment/Internship – 4 sks

f. Retail Management

1) Principles of Retail Management – 4 sks 2) Global Supply Chain Management – 4 sks 3) Merchandise Management – 4 sks 4) Retail Operations, Location and Technology – 4 sks 5) International Retailing – 4 sks 6) Marketing Research – 4 sks 7) Industrial Attachment/Internship – 4 sks

As shown in Table 1, the minimum duration of the study of the programme is 3 years, full time and maximum candidature period is 4 years unless special approval for a longer duration is given by UPH.

Full-time

No. of Weeks per term 13 No. of Terms 3 per year No. of Years 3

Table 1 – Normal Duration of Study

The programme structure is tentatively scheduled as shown in Table 2. During the first two years of the study, UPH-SIMGE students will complete the foundations and fundamentals of business and management within an international business context. The first year of the degree provides you with the background necessary for academic success and enables you to make an appropriate choice of specialisation. The second year introduces students to the application of knowledge in specially designed specialisation. The specialisation modules will be offered in the beginning of Year 2 and Year 3.

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The ability to think clearly and analytically, and to apply concepts that relate to specific business contexts is developed throughout the students' course work, but particularly in the business strategy core unit in third year. Practical learning is complemented through Business Study Mission, Community Service and Applied Research Project during the third year. A Business English language component is also included as part of the study.

YEAR 1

Trimester 1 Trimester 2 Trimester 3

English I Study and Presentation Skills

English II Bahasa Indonesia

English III

Introduction to Management

Financial Accounting

Micro- economics

Human Resource Management

Academic Writing and Thinking Critically

Managerial Accounting

Principles of Marketing

Christian Worldview I

Business Statistics

Christian Worldview II

Legal Environment of Business

IT for Business

YEAR 2

Trimester 1 Trimester 2 Trimester 3

English IV Macro-economics

English V Business and Company Law

Business Communication

Christian Worldview III

Civics Functional Specialisation 1

Religion Strategic Management

Functional Specialisation 3

Action Learning and Leadership

Business Negotiations

Financial Management

Functional Specialisation 2

YEAR 3

Trimester 1 Trimester 2 Trimester 3

Community Service (Non Credit)

Spend One Trimester in Singapore

Functional Specialisation 6

Business Study Mission

Functional Specialisation 7

Applied Research Project (cont.)

Customer Relationship Management

Organisational Behaviour

Functional Specialisation 4

Applied Research Project

Functional

Specialisation 5

Table 2 – Programme Structure Note – The numbers of functional specialisation to be offered is subject to change and approval by the Academic Committee.

The specializations will be offered gradually according to the demand of the students and availability of academic resources.

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You may have decided/chosen the specialisation before/when enrolling into the programme in the first year. However, before the start of the trimester one of Year 2, you are required to declare your specialisation from among those made available by the Academic Committee. Student who decides to change their specialisation can do so before enrolling their specialisation module. To be eligible to graduate with a specialization, you need to complete 28 sks (7 modules).

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Assessment and Grading

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Assessment Types of Assessment

Students are evaluated rigorously throughout the programme. Each module usually consists of a continuous assessment component and an end of module assessment component. Depending on the structure and nature of individual courses, students may be continually assessed through quizzes, individual essay or group work and examined or a combination of all.

Continuous Assessment

Continuous Assessment is an ongoing process whereby the student’s performance in class is monitored and given a value. It might include such things as tests, assignments and projects. It is likely to include a consideration of how much the student participates in class discussions, critiques etc.

Examinable Assessment

Examination may be in the form of a written paper to be completed at the end of trimester during the Exam Period.

Study Load

In general, students will follow the recommended program structure for progression. Should they need to deviate from that structure, permission needs to be obtained. This includes repeating a module.

Maximum Workload

The maximum SKS a student can take in each trimester should not exceed 24 SKS and is subjected to approval. Students are advised not to undertake additional courses and should consider carefully before deciding to ‘overload’. A greater workload can adversely affect students’ performance across their modules.

Grading For both assessment and examination, the grade and marks shown in Table 3 will be applied. The passing grade will be a weighted average score of 55 for the overall module. Students who fail a module will re-take the module at the next offering. There will be no supplementary examinations conducted for students who fail a module.

As shown in Table 3, a student has to maintain a cumulative grade point average (CGPA) of 1.5 to remain in the program.

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MARK GRADE WEIGHT

90.00-100 A 4.00

85.00-89.99 A- 3.70

80.00-84.99 B+ 3.30

75.00-79.99 B 3.00

70.00-74.99 B- 2.70

65.00-69.99 C+ 2.30

60.00-64.99 C 2.00

55.00-59.99 C- 1.50

0.00-54.99 F 0.00

Table 3 – Grading system

The following non-letter grades can also be used for (up to 12 sks) for non UPH-SIMGE or UPH modules:

Grade Letter S Satisfactory U Unsatisfactory

Table 4 – Non Letter Grades

Computation of Grade Point Average (GPA) and Cumulative Grade Point Average (CGPA) The Grade Point Average (GPA) represents the average grade of all courses (including failed courses) attempted by a student in a given year. The GPA is computed as follows:

GPA = [Grade Point x sks for Module 1] + … + [Grade Point x sks for Module X] [Total sks attempted in an academic year] The Cumulative Grade Point Average (CGPA) represents the average grade of all courses (including failed courses) attempted by a student. The CGPA is computed as follows: CGPA = [Grade Point x sks for module 1] + … + [Grade Point x sks for Module X]

[Total sks attempted in all the semesters so far] Both the GPA and CGPA are reflected in students’ transcripts. Under the S/U Option, students may declare courses from a specified category to be excluded from the CGPA computation and be graded ‘S’ (Satisfactory) or ‘U’ (Unsatisfactory) instead. Students have to declare courses to be graded S/U before the start of examinations for the semester.

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Satisfactory Academic Standing

The criteria for satisfactory academic standing in any given semester are:

a) GPA ≤ 2.00, Academic Warning, the student will be counselled to improve. Academic Probation if the CGPA falls below 2.0 for the following semester.

b) CGPA ≤ 2.00 > 1.50 – the student will be given a first warning.

CGPA ≤ 1.50 > 1.00 – the student will be given a second warning.

CGPA ≤ 1.00 – the student will be terminated from the program for the third consecutive semester, or at the end of the final semester of study - Academic Termination.

Graduation

Requirements for Graduation are as follows:

1) Successful completion of the prescribed academic unit requirement as stipulated by the programme curriculum.

2) A minimum CGPA of 2.0 is required at the end of the final semester of study.

Student Attendance

UPH-SIMGE Business School maintains a strict policy regarding student absences and its impact on the final grade for individual courses. Therefore, student attendance is one component for the consideration of progression. A student has to attend at least 85% of classes of a module during the trimester, unless they have a valid medical certificate from hospitals or certified clinics, or compassionate leave. A student who has not achieved the required 85% attendance of a module will be deemed to have failed the module.

If there is a participation component to the module and it is at the faculty member’s discretion to penalise the student on the grounds of poor participation. If approval has been given to participate in secondary activities (outside campus), students may also be penalised for non–participation in those activities.

Students arriving later than 15 minutes to class are marked as absent, at the discretion of the faculty member.

In exceptional circumstances, students can apply for a Leave of Absence (LA) one week in advance by filling out the form available at the School’s Student Services Office. This application is subject to the approval of the Chair of Academic Committee. The categories of leave that are not approved include:

1) Returning to home country during festive periods e.g. Chinese New Year, Hari Raya, etc. 2) Participating in activities (in and outside campus) organised by student bodies during normal

school hours when students are required to attend classes.

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It is the student's responsibility to notify the relevant Departments/course instructors regarding absences from scheduled academic activities. Students who are absent for an extended period without first obtaining approval for leave will be regarded as being absent without permission and are liable to have their registration status terminated.

Academic Leave

Academic leave is temporary exemption from obligation to follow academic activities and such leave of absence is normally not counted against the maximum candidature of the programme pursued by the student concerned. During the study period, student is permitted to take no more than 4 academic leaves (4 trimester) during their study program. Academic leave cannot be applied for more than two trimester in a row. Application for academic leave should be approved by Academic Committee before

the end of week 4 or before the midterm examination. The application will be passed to Vice Rector 1. ADAK will send the decision letter to the address of respective student/parents. Leave of absence may be granted for the following reasons: 1. Medical Reasons Students who are applying for medical leave of absence for one semester (term) or more must consult the University's Health Physician who will submit an assessment to the relevant Faculty on whether the student is indeed unfit to study for the semester(s). Students who are on medical leave of absence for one semester (term) or more, must also be certified fit to resume studies by the University's Health Physician before s/he can start attending classes. If a student has been consulting a medical practitioner other than one from the University Health Centre during the period of leave, a medical report (in English) from that medical practitioner must be submitted to the University's Health Physician. Students will not be able to register for modules until they have been certified fit. Should they still be unwell, the medical leave of absence may be extended. Such applications for leave extension will be evaluated based on medical recommendations and the student's academic records. 2. Academic reasons Leave may be granted for students to participate in other external academic activities like conference and fieldwork. Unlike students on leave of absence due to other reasons, students who are away for conference or fieldwork are still active in their candidature. If the period of the fieldwork is one semester (term) or more, official academic leave should not be submitted. 3. Personal reasons Leave may be granted for students to participate in activities such as competitions, sports, seminars, and community services, to start-up a company or to attend to personal matters (including maternity leave).

Academic Leave

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Study Resume

Student who has taken academic leave and returning from academic leave is required to submit a letter to resume to the Programme Director and complete the necessary administrative process.

Medical Leave

Medical Leave must be accompanied by a Medical Certificate (MC). Medical Leave is considered approved ‘after the fact’ and does not automatically impact on the student’s grade. If the student seeks more than a total of two medically certified absences then a signed letter from the medical doctor must be obtained. A student may take a maximum of three days of Medical Leave from a course.

Please note that approved leaves of absences do not run in addition to non-approved ones (for example, a student may not take three MC certified leaves plus two non–approved leaves). In other words: whether as a result of approved or non–approved absence or absence incurred through tardiness, a student may not be absent from a course for more than 15% of the attendance.

Students who have been granted leave are still responsible for satisfactorily completing all assignments due during the absence, and may be subject to a lower grade for late submissions or poor academic performance.

Student Feedback The UPH-SIMGE Business School places a lot of importance on high quality assessment and feedback. These are primary to provide high quality learning and teaching and sustain excellence in teaching and learning as well as successful student achievement. Every module will provide opportunities for students to get feedback on their ongoing performance and achievements. Assessment and feedback are managed in accordance with the Assessment Regulations and Assessment and Feedback Policy.

Feedback is a two-way process - interaction and dialogue between students and their teachers, and a joint and shared responsibility. The particular kinds of feedback that are offered within any given course or programme unit will vary, depending on what and how students are expected to learn and the resources available. It can be (i) summative - providing an accurate judgement and record of a student’s attainment; (ii) formative - helping a student to learn from previous performance in order to improve; or (iii) diagnostic - ascertaining students’ strengths, weaknesses and learning or developmental needs.

Students will be provided with feedback within three weeks after the submission deadline or assessment date or in time to be of use in subsequent assessments within the course, whichever is sooner. This will include a provisional grade or mark. For end of module examinations or end of module project, feedback will be provided within four weeks and include a provisional grade or mark, if applicable.

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Studying Abroad and Internship

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Study Abroad UPH-SIMGE Business School supports third year students on exchange at SIMGE (or other approved international exchange programme) for a maximum of 1 trimester. Any course a student intends to take abroad will need to be approved by School before transfer of credit can be considered. While abroad they may take a course with a ‘like-for-like’ equivalence to a course that could be delivered at UPH-SIMGE as part of their curriculum. Credit Transfer will be arranged upon their return and upon satisfactory completion of the course. The student might also be asked to supply evidence in the form of completed course work before this can be given.

Students may also take a course with no such equivalence, yet which still serves their general or core educational needs. However, approval will still need to be sought first. The student are required to supply supporting evidence before Credit Transfer can be granted. This may take the form of course descriptions, class handouts, assignment descriptions, etc. It is highly recommended that Credit Transfer be obtained before the student travels abroad.

Internship Internship is optional. Students must have at least Year 3 standing to register for Internship as a course. Internship is a “Satisfactory/Unsatisfactory” subject, no letter grade.

Student will be supervised by a Faculty, over and above the organization supervisor. The assessment should include:

1) Logbook, Progress report and Final report by the Faculty 2) Assessment of Work in Organization by Organization supervisor

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Advanced Credit Standing

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Advanced Standing & Transfer of Credits If a student believes that prior to entering UPH or UPH-SIMGE that they have passed a module that is equivalent to a module that is part of the curriculum of Bachelor of Business Administration degree, then they may apply for Advanced Standing. This will enable the student to be excused for that module.

Eligibility for Advanced Standing

1) Evaluations of module (learning objectives, module syllabus, assessments and credit unit) transferred are based on subjects passed with a grade B or above.

2) For applicants with a Bachelor degree or Diploma qualification from another similar higher education institution; Advanced Standing will be considered on a case-by-case basis.

3) Upon the University’s discretion students’ may be granted Advanced Standing in exceptional circumstances: • University students (Local & International) – credits

transferred as per University norms (approved by Academic Committee).

• Students transferring from international schools with a Foundation program and courses similar to Bachelor degree and hence evaluated by Faculty.

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Academic Integrity

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Academic Practice & Plagiarism

Academic Practice

Academic good practice goes beyond understanding and avoiding plagiarism. It encompasses good time management, reading and note taking skills, citation and referencing, research and library skills and information literacy. There are various types of academic misconduct, of which plagiarism is one and arguably the most common. It represents a serious issue in education, so it is important that it is understood and avoided. The University takes very seriously any form of academic misconduct. Information on academic misconduct can be found in the Academic Misconduct section.

Research Integrity

The University expect staff and students to seek and maintain the highest achievable standards in their research conduct. If you are undertaking a research project as part of your course, you are required to abide by all the norms of good research practice and ethical behaviour. Your commitment to conduct research should be with care, rigour, honesty and respect for all and everything involved appertaining to the study. If you are conducting a research that involves human participants or identifiable personal information, you are required to consider the ethical implications such as data protection, confidentiality and anonymity regardless of any methodology used such as surveys, interviews, focus groups, observations and physiological measurements. You are advised to discuss any such ethical issues with your supervisor/lecturer before the start of your research work and data collection. He or she will be able to advise you on what issues are likely to arise. Ethical approval must be obtained before any research involving human participants is undertaken. It is your responsibility to obtain the approval, you will not be covered by the University’s indemnity insurance if approval is not in place. Failure to follow University procedures may also in some cases result in disciplinary procedures being instigated.

Plagiarism

Plagiarism refers to “using other people’s work or ideas into your own work without full or adequate acknowledgement of the source of that information”. This definition includes all published and unpublished material, whether in manuscript, printed, electronic form or download from an Internet site. It also applies to unpublished text such as lecture notes and handouts, students’ theses or other students‟ essays. Plagiarism is often unintentional and can be avoided by becoming more conscious and developing good writing skill and research practice.

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Another form of plagiarism is ‘collusion’ and it involves the unauthorised collaboration of students (or others) in a piece of work. Therefore, it is important that students are entirely clear about the extent of collaboration permitted, and which parts of the work must be their own. Why does plagiarism matter? Plagiarism is seen as a breach of ‘academic integrity’ and unethical as a form of theft. Moreover, taking someone’s work and treat it as your own reflects not only poor scholarship, but also means that you have failed to complete the learning process. Deliberate plagiarism is unethical and can have serious consequences for your future career. More importantly, it also undermines the standards of the institution and of the degrees it issues. What happens if you are suspected of plagiarism? If student is suspected of plagiarism in a piece of work submitted for assessment, the matter will be referred to the Programme Director. He/she will thoroughly investigate the claim and summon the student concerned for interview. If there is no evidence of a breach of the regulations, no further action will be taken. However, if it is concluded that an intentional or reckless breach of the regulations has occurred, the academic director will refer the case to appointed disciplinary panel. Intentional or reckless plagiarism may incur severe penalties, including failure of your degree or expulsion from the university. Serious cases of plagiarism and academic dishonesty will be referred to the Examination Committee for further review. Students should be mindful that UPH-SIMGE is obliged to record all cases of plagiarism and academic dishonesty.

If a student is deemed guilty of plagiarism and academic dishonesty, the University reserves the right to impose punitive measures including but not limited to:

1) Students being marked down or failing grade for any coursework that forms the material part of the offence.

2) Students getting a fail grade for any module with which the offence is affiliated. 3) Student will be requested to resubmit coursework that forms the material part of the offence. 4) Students will receive verbal or written warning and following which guardians will be informed

of the said offence. 5) Students marked as having failed the module are not barred from re-taking the assignment or

course.

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Academic Calendar

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Academic Calendar Please note that any change in the academic calendar will be announced at UPH-SIMGE Business School website @ simge.uph.edu. For any latest and update, please refer to this site.

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Academic Advising/Counselling and Spiritual Development/Growth

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Academic Advising/Counselling At UPH-SIMGE Business School, students will be assigned to a Programme Director as an academic advisor or mentor to give you advice on academic matters. Students will be notified as to who this is via email. It is important that the student know when to actively seek help on academic matters.

Spiritual Development and Growth UPH Surabaya was built with the vision to be a grace for the world, especially for Indonesia. To achieve this, we would need more than achievements and high academic standard. Thus, mental and spiritual development from the entire community of Universitas Pelita Harapan Surabaya is essential. UPH Surabaya is committed to develop individuals’ personality beyond academic education. To obtain this, UPHS sets up the Spiritual Growth Department to provide personal development for students as well as lecturers and staff. 2. Religious Programs (for students of Christian and Catholic faith) a. Communal

• Tuesday Chapel - Every Tuesday morning for students, lecturers, and staff in the Auditorium of Zurich Tower 6th Floor..

• Student Chapel - Every Friday noon at 12.00-13.00 for students in the Auditorium of Zurich Tower 6th Floor.

• Morning Devotion for lecturers and staff - Every morning (with exceptions on Tuesday, Saturday, and Sunday) at 07:00 – 07:15 in the meeting room of Tokyo Tower 7th Floor.

• Annually, there is a retreat for lecturers and staff, student camp, and Christimas & Easter celebrations.

• “Truth and Me” Seminar every once a month (time and place is set accordingly to academic activities).

• Talk show, discussions, and trainings done as per required. b. Personal

• Care Group - Every Thursday afternoon at 17.00-19.00 for students held in the Student Lounge. Care Group consists of small groups of three members to support one another for their personal growth.

• Counseling - Private counseling for all UPHS family in the Spiritual Growth Department.

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Library

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Library The UPH Surabaya Library provides a full range of services are provided which include, among others, book loan, renewal and reservation; and internet access. Access Located on the 2nd floor of the Tokyo Tower, users can access the library resources in a variety of collections that are both in print and digital media. Students, lecturers, staff, and visitors can browse through a wide choice of books, newspapers, research journals, and E-resources - such as online local and international databases. Collections

Library collections are based on the courses offered in the University. International editions of textbooks are available. There are also references in Bahasa Indonesia. A numeric notation system that is consistent with international standards, such as the Dewey Decimal Classification (DDC), is used. Opening hour Monday, Wednesday, Thursday, and Friday: 08.00 am. - 08.00 pm. Tuesday: 09.00 am - 06.00 pm Service and Facility The Circulation Service is for all members. The library collection can be borrowed in accordance with applicable rules and regulations. The Online Public Access Catalog (OPAC) search facilities are based on the title, author, subject, and classification number system of the UPH-Library database. It is user-friendly. Discussion rooms in the library can be used by members for small group academic discussions. Wireless and cable-connected Internet Access is also available for all members. There are many computer terminals in the reading area that members can use.

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Student Admission and Registration

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Student Admission and Registration Academic Administration (ADAK) Email: [email protected] Admission of New Student All students have to complete all finance and administrative requirements. Academic administration requirements include students to complete Form 020 and Form 021 (Information and Registration Instruction for New Student, Bachelor Program). These forms can be found at:- Form 020 - http://www.uphsurabaya.ac.id/images/marketing/registration/Form_20_-_Re-registration_Procedure.pdf Form 021 - http://www.uphsurabaya.ac.id/images/marketing/registration/Form_21-New_Student_Data_Form.pdf ADAK will issue a student ID (known as NPM) as a proof that the student has been officially accepted in UPH and a Magnetic Student Card. Find out more about magnetic student card via ICT. Existing Student Registration Service (Instruction on Re-registration) For existing students, the re-registration (known as Formulir Registrasi dan Rencana Studi/FRRS) is closely related to finance matter. By completing FRRS online and submit it to the respective Department/Faculty and settle the tuition fee, will make you registered as an active student. For more information, please refer to Table 5.

All students have to complete the re-registration before the deadline set by the faculty. Those who have not complete the re-registration will be given an academic sanction, which is suspended for one trimester. For such circumstance, students are required to take academic leave. Temporary Study Card (Kartu Studi Sementara/KSS) and Result Study Card (Kartu Hasil Studi/KHS) a) Temporary Study Card (KSS) Modules chose in FRRS will be processed and become Temporary Study Card (KSS). KSS contains list of modules that a student can and cannot enroll. KSS will be disseminated together with KHS by PA in due time. Please note that this may not be applicable to UPH-SIMGE students. b) Result Study Card (Kartu Hasil Studi/KHS) Students who have completed their finance and administration and do not have any outstanding fee/fine (including library fine) will be permitted to register their modules. Before enrolling for the current semester, students need to know their KHS from the previous trimester. The KHS will limit the number of sks students can take per trimester. Students are allowed to ‘add and drop’ the modules

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after consulting and obtaining approval from their Programme Director or Academic Advisor. Add and drop will be permitted according to stipulated timeline by the University. Programme Director or Academic Advisor will note the changes on KSS and print a Study Plan Card (Kartu Rencana Studi/KRS) to the student.

Student Finance Department/Faculty 1. See the activities schedule

(Academic Calendar

1. Settle the tuition fee by transfer to designated Bank in amount according with the payment method chosen by student. (If the payment done in one lump sum, this step can be skipped. If the payment done in yearly basis, this step has to be done every year. If the payment done in trimester basis, this step has to be done every trimester.

2. After the payment settled,

student has to verify the payment by submitting the receipt to Finance Department.

3. Finance will verify the payment

by stamping the payment receipt and get a copy of it.

2. Student get and complete FRRS (blue color) and submit it to respective faculty.

4. Student get the KSS and KHS,

and consult with relevant Programme Director/Academic Advisor.

5. Student get the Study Card (Kartu Studi Mahasiswa/KSM) by giving a current black and white 2x3 photograph. This KSM will be used in mid term exam and final exam.

Table 5 – Flow of Academic and Finance Administration c) Student Study Card (Kartu Studi Mahasiswa/KSM) KSM is a mandatory requirement for students. KSM will record all the modules enrolled for current and next trimester. Students are required to present their KSM when sitting for their midterm and final examinations. Lost KSM can be re-printed by paying a IDR 15.000,00 fine to the Finance Department.

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General Information

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Places to go in Surabaya *Images used in this handbook are sourced from the google search domain. Shopping Malls 1. Plaza Tunjungan, Surabaya (around 35 minute drive from UPH-SIM GE)

Jalan Jenderal Basuki Rahmat No. 8-12, Surabaya, East Java 60261, Indonesia

Plaza Tunjungan (or TP) which houses more than 500 retail outlets including boutiques, restaurants, cafes, cinemas, bookstores, supermarkets and children's arcade center. TP is a part of Superblock Tunjungan City and an integrated multi-facilities venue. It includes the mall (Tunjungan Plaza), Menara Mandiri Office Tower, Regency Condominium and Sheraton Hotel & Tower. First opened in 1986, it is divided into 4 sections: Plaza East, Lifestyle Center, Plaza Central and Plaza West.

2. Surabaya Town Square (around 30 minute drive from UPH-SIM GE)

Jalan Adityawarman No.55, Jawa Timur 60242, Indonesia Sutabaya Town Square (or SUTOS), located on Jalan Adityawarman, is one of the most stylish place in town. It is situated in front of Gelora Brawijaya Stadium, SUTOS is a hang out place with restaurants, cafe, pub, and club, with few clothing stores in one building.

3. City of Tomorrow (next to UPH – SIM GE Campus) Jalan Ahmad Yani, Surabaya, East Java 60234, Indonesia

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City of Tomorrow (or CITO) is one of the shopping centers in the city of Surabaya. CITO is located at the entrance of the city of Surabaya and adjacent to the airport Juanda.It is a 10 minute drive from Juanda International Airport. CITO is an unique landscape that includes CITO Mall, CITO Business Complex, Aryaduta Residence and University of Pelita Harapan.

4. Royal Plaza (15 minute drive from UPH-SIM GE) Jalan Ahmad Yani No. 16-18, Surabaya.

Royal Plaza is one of the principal attractions in South Surabaya - an area with the densest population in the city. It is a family mall concept that caters to all the needs of the family in one place. The mall consists of 4 floors with tenants such as Matahari Department Store, Hypermart, KFC , Pizza Hut , and many more.

LISTS OF NEARBY HOSPITAL

1. Siloam Hospitals Surabaya (20 minute drive from UPH-SIM GE)

Jl. Raya Gubeng 70 Surabaya Tel: + 62 31 503 1333; + 62 31 503 1821

2. RS Premier Surabaya (around 20 minute drive from UPH-SIM GE)

Jl. Nginden Intan Barat Blok B Surabaya Tel: + 62 31- 5996 123; + 62 31 5993 211

3. RS Islam A Yani (around 20 minute drive from UPH-SIM GE)

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Jl.Jend A Yani No.2-4 Surabaya Tel: + 31 82 84 505

NEARBY SPORT CENTER 1. Ciputra Family Club (around 45 minute drive from UPH-SIM GE)

Jl. CitraLand Utama, CitraLand, Surabaya. Tel: 031-7412555 Fax 031-7414622

2. Celebrity Fitness – Plaza Tunjungan (35 minute drive from UPH – SIM GE)

Plaza Tunjungan 4, Jl. Embong Malang 7 -21. Lt 5 Surabaya, 031-5350700

D.LISTS OF NEARBY BANKS 1. CA Surabaya

a) KCP A. Yani (0429) - 10 minute drive Jln. Jend. Achmad Yani 208 Surabaya, 60235 031-8292520 (hunting), 031-8291519

b) KCP Mangga Dua Surabaya (0107) - 20 minute drive Jln. Jagir Wonokromo 100

c) KCU RUNGKUT (8220) - 15 minute drive Jln. Kendangsari Industri 2 Surabaya, 60292 031-8438284 (hunting)

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2. CIMB Niaga Surabaya

3. Bank Nobu Surabaya

NEARBY HOTELS

ALANA HOTEL (around 10 minute drive from UPH-SIM GE) Jl. Ketintang Baru I No. 10 - 12, Jemursari, Surabaya

SQUARE APARTMENT HOTEL (around 18 minute drive from UPH-SIM GE) Jl. Siwalankerto, 146-148, 60236 Surabaya

a) Komp Ruko Megah Raya - 20 minute drive Jl. Raya Kali Rungkut Surabaya Jawa Timur 031-8704854

b) Jl. Jemur Andayani No. 53-A - 20 minute drive Surabaya - Jawa Timur 031-843 8093

c) CITO Mall – Ground Floor (next to UPH-SIM GE Campus)

a) CITO Mall – Ground Floor (next to UPH-SIM GE Campus) Unit GS06

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D’SEASON HOTEL (around 25 minute drive from UPH-SIM GE) Jl. Tenggilis Utara 14, Rungkut, Surabaya

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Glossary

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Glossary

No Abbreviation Bahasa Term English Term

1 ADAK Administrasi Akademik dan Keuangan Academic and Finance Administration

2 ASD Departemen Pelayanan Aplikasi Application Service Department

3 BEM Badan Eksekutif Mahasiswa Student Executive Body

4 CDC Pusat Pengembangan Karir Career Development Center

5 FRRS Formulir Registrasi dan Rencana Studi Form of Registration and Study Plan

6 GPA Indeks Prestasi Kumulatif Grade Point Average

7 HMJ Himpunan Mahasiswa Jurusan Student Community in Department

8 HRD Departemen Sumber Daya Manusia Human Resource Department

9 ICT Teknologi Informasi dan Komunikasi Information and Communication Technology

10 ISD Departemen Pelayanan Infrastruktur Infrastructure Service Department

11 KHS Kartu Hasil Studi Result Study Card

12 KITAS Kartu Izin Tinggal Sementara Temporary Stay Permit

13 KRS Kartu Rencana Studi Study Plan Card

14 KSM Kartu Studi Mahasiswa Student Study Card

15 KSS Kartu Studi Sementara Temporary Study Card

16 KTP Kartu Tanda Pengenal ID Card

17 MPM Majelis Perwakilan Mahasiswa Student Representative Body

18 NPM/NIM Nomor Pokok/Induk Mahasiswa Student ID Number

19 PA Pembimbing Akademik Academic Advisor

20 SDP Program Pengembangan Mahasiswa Student Development Program

21 STTB Surat Tanda Tamat Belajar High School Certificate

22 UKM Unit Kegiatan Mahasiswa Student Activity Unit

23 WAP Titik Akses Internet Tanpa Kabel Wireless Access Point

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All rights reserved. No part of this book may be reprinted or reproduced or utilized in any form by any electronic, mechanical or any other means, not known or hereafter invented, including photocopying or recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Information is correct as of July 2014

@2014 UPH-SIMGE Business School

Contact Us: Tokyo and Zurich Tower City of Tomorrow (CiTo) Superblock Jl. Jend. A. Yani no. 288 Waru - Surabaya (60234), Indonesia

Office: 58251007-10 ext. 5413 Web: http://simge.uph.edu Email: [email protected]

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