Contents

IntroductionPrerequisitesRequirementsComponents UsedBackground Information Upgrade TASKsTask 1. Upgrade prerequisitesTask 2. Install the vts-redeploy-n.n.tar.gz Package.Task 3. Prepare Configuration FileTask 4. Run the redeploy_vts CommandTask 5. Verify that Your New Cisco TelePresence Server on Virtual Machine(s) are Up andRunning.

Introduction

This document describes the upgrade procedure and steps required for Cisco TelePresenceServer (TS) upgrade to 4.3(1.13)

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on these software and hardware versions:

TelePresence Server on Virtual Machine 4.2 and earlier●

Background Information 

Due to platform operating system changes introduced in version 4.3 you cannot directly upgradefrom OR downgrade to 4.2 and earlier versions from 4.3 and later. 

To upgrade 4.3, the Cisco TelePresence Server on Virtual Machine needs to be redeployed usingthe .ova file. Using the upgrade redeployment tool ensures serial numbers are preserved, and thusall the keys (activation, encryption, screen licenses) are carried across to the new deployment.

Once you have deployed a 4.3 Cisco TelePresence Server on Virtual Machine, you cannotdowngrade to 4.2 or earlier. If you have kept the old 4.2 Cisco TelePresence Server on VirtualMachine VM, you can power that on (assuming you power down the 4.3 Cisco TelePresenceServer on Virtual Machine VM) at any time and resume using it.

Caution: You will need to get new activation and license keys if you redeploy without usingthe upgrade redeployment tool.

Upgrade TASKs

Task 1. Ensure all prerequisites are met.

Task 2. Download and install the vts-redeploy-n.n.tar.gz package.

Task 3. Prepare configuration and/or batch files as necessary.

Task 4. Run the redeploy_vts command.

Task 5. Verify that your new Cisco TelePresence Server on Virtual Machine(s) are up and running.

Task 1. Upgrade prerequisites

Python●

VMware OVF TOOL●

Cisco TelePresence Server on Virtual Machine OVA●

Upgrade redeployment tool python package (.tar.gz file)●

Back Up Your Configuration●

Steps to install Python

The redeployment tool is distributed as a python package (in a .tar.gz file), and needs to beinstalled (using pip) before it can be used.

Navigate to https://www.python.org/downloads/. The required version must be at least version2.7.9, and below version 3.

Select Python 2.7.11, as shown in this image.

Download 32 bit or 64 bit installer based on your computer windows

Run the Installer

Select Add Python.exe to Path

Finish the installation

pip is already installed if you're using Python 2 >=2.7.9 or Python 3 >=3.4 downloaded frompython.org

Steps to install VMware OVF TOOL

If you need to install, navigate to: https://www.vmware.com/support/developer/ovf/. The requiredversion must be at least version 4.1.0.

You may need to Sign up to VMware to get the download access (Sign up usually free)

Download the OVF tool as per your Operating System

Install VMware OVF tool

Download Cisco TelePresence Server on Virtual Machine OVA

Download the OVA from: http://www.cisco.com/c/en/us/support/conferencing/telepresence-server-onvirtual-

machine/model.html#~tab-downloads.

The required version must be at least version 4.3.

This is used with the redeployment tool so it only needs downloading (to a location the tool canaccess)

at this stage.

Note: The tool should work on Linux, Windows and Mac.

Download Upgrade redeployment tool python package (.tar.gz file)

Download from:https://software.cisco.com/download/release.html?mdfid=284962668&flowid=50304&softwareid=280886 992&relind=AVAILABLE&rellifecycle=&reltype=latest

Back Up Your Configuration

In a web browser, navigate to the web interface of the device.1.Sign in as an administrator.2.Navigate to Configuration > Upgrade.3.In the Back up and restore section, click Save backup file.4.Copy the resulting configuration.xml file to a secure location.5.

Task 2. Install the vts-redeploy-

Run Pip install command to install the vTS-redeploy package. 

If you need to install pip:

On Windows run:

C:\Python27\Scripts> python -m pip install -U pip

Once installation complete, you will see successfully installed message, as shown in this image.

You can verify using pip list command

Task 3. Prepare Configuration File

Prepare a note pad with following details. Save it as configuration.txt and place underC:\Python27\Scripts folder.

--ova-path=location of the OVA file

--vsphere-host=IP address of the standalone ESXi host or vCenter server the VM is on

--vsphere-user=user name to use when connecting to the vSphere server

--vsphere-pwd=password for the vSphere user (will be prompted for if not provided)

--vm-name-old=Name of the Existing virtual TS

--vm-name-new=Name of the NEW virtual TS

--vts-host=IP address of the Existing virtual TS

--vts-user=virtual TS username

--vts-pwd=virtual TS Password

Task 4. Run the redeploy_vts Command

redeploy_vts.exe @configuration.txt

The Scripts take back up of existing VM●

Power off the existing VM●

Creates New VM●

Copy the configuration from Old VM to NEW VM●

Task 5. Verify that Your New Cisco TelePresence Server on Virtual Machine(s) are Up and

Running.

Once the script has completed its operation, verify that your new Cisco TelePresence Server onVirtual Machine(s) are up and running as expected.