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BY WILLIAM SAINTAMOUR Updating Health Plan Designs Can Cut Short-Term Costs and Long-Term Liabilities

Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

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Page 1: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

bY WILLIAM SAINTAMOUR

Updating Health Plan Designs Can Cut Short-Term Costs and Long-Term LiabilitiesUpdating Health Plan Designs Can Cut Short-Term Costs and Long-Term LiabilitiesUpdating Health Plan Designs Can Cut Short-Term Costs and Long-Term Liabilities

bY WILLIAM SAINTAMOUR

Page 2: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

April 2011 | Government Finance Review 29

Local governments face a critical moment. Although the economy shows signs of recovery, community leaders are dealing with more than minor belt tightening,

and 2011 and 2012 will be years of significant budget cuts.

According to the 2010 National Survey of Local Governments, recently released by Cobalt Community Research, the rev-enue and employment expectations of local governments continue to reveal challenges:

n 50 percent of responding local governments expect their revenues to decline over the next year, and 16 percent expect the decline to be greater than 5 percent. Interestingly, a greater percentage of respondents from larger governments expect revenues to decline than respondents from smaller governments.

n 19 percent of responding local governments expect employment levels to decrease over the next year.

n 26 percent of responding local governments expect work-force changes through consolidation/shared services.

n 23 percent expect employment declines through attrition.

It’s a huge problem, accord-ing to the nonpartisan Employee Benefit Research Institute (EBRI). Governments tend to have more comprehensive benefits than pri-vate-sector employers, so their costs are higher, and they are slower to change. Jurisdictions that are con-stantly running deficits, however, need to consider making some changes to address sustainability.

STRATeGIeS TO ADDReSS HeALTH COSTS

With shrinking budgets and fewer staff, local government officials are closely examining the costs of employee and retiree health care. Health-care costs might not be their big-gest expense, but current and future employee and retiree costs are exerting growing political and financial pressure as elected officials target employee benefits and rating agencies reexamine bond ratings.

In 2010, the non-profit Cobalt Community Research (a research coalition created to help schools, local govern-ments, and other non-profit organizations measure, bench-mark, and manage their efforts through citizen and employee engagement surveys, budget allocation surveys, and planning

workgroups using audience-response technology) gathered more than 1,950 responses from local governments across the county that shared the changes they are making. Now in its fourth year, the study offers an extensive menu of poten-tial changes that communities can consider. Some improve quality of care. Some reduce coverage.

The most frequently used methods for controlling health-care costs include:

n Increasing deductibles and copays

n Increasing the employees’ share of premium costs

n Implementing wellness programs

n Expanding use of generic drugs

n Implementing health savings accounts and health reimbursement accounts

n Negotiating lower costs with current carriers

n Educating employees and retirees to make better health-care decisions.

Fewer than 4 percent of respon-dents plan to close health plans to new employees or eliminate cover-age for employees, retirees, or depen-dents. But local governments appear to be shifting a higher share of pre-mium costs to early retirees. These are individuals who retire from their employer, but are not yet eligible for Medicare (see Exhibit 1).

While many local governments are implementing cost-con-tainment strategies, several untapped strategies hold promise, such as implementing disease management initiatives. There is growing focus on preventative care and managing chronic illnesses, a major driver of health-care costs. Wellness and dis-ease management programs can be reasonable approaches to controlling overall health-care costs while improving qual-ity. The challenge is that many small and medium-sized gov-ernments do not have a large enough group or solid analytics to convince people that these strategies are effective.

Many local governments are just now looking at practices that have been successful in the private sector. Value-based benefit design is one example. According to the University of Michigan, the strategy helps align patients’ out-of-pocket costs, such as copays and premiums, with the value of health services. By reducing barriers to high-value treatments (through lower costs to patients) and discouraging low-value

Fewer than 4 percent of respondents

plan to close health plans to new

employees or eliminate coverage for

employees, retirees, or dependents.

Page 3: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

30 Government Finance Review | April 2011

treatments (through higher costs to patients), these plans can achieve improved health outcomes. Studies show that when barriers are reduced, significant increases in patient compliance with recommended treatments and potential cost savings result.

It’s important for people with chronic conditions to follow the treatment, and if they skimp on care, it’s not good for the person or the employer. Change doesn’t happen quickly with many local governments, but a value-based benefit design for conditions such as diabetes, asthma, and hypertension can have an impact on both cost and quality.

An example is the City of Ashville, North Carolina, which saw positive results right away from this approach. The total costs for individuals with dia-betes fell immediately, as did the use of sick days. The city gradually saved between $1,200 and $1,872 per patient per year, according to research pub-lished in the Journal of the American Pharmaceutical Association.

Despite the potential of these approaches, the Cobalt study

shows these areas as opportunities for improvement. Only 8

percent of jurisdictions have implemented disease manage-

ment programs over the last two years, and only 21 percent

have implemented wellness programs. There is clearly poten-

tial to do more, such as implementing plan design changes

that go beyond basic deductible and copay changes.

What gets in the way of making these changes? The

answers vary by state and size of government, but union con-

tracts were flagged as the main issue. The next most popular

answer: “No change is needed.” (See

Exhibit 2.)

eNGAGING ReTIReeS AND eMPLOYeeS

As local governments address what

can be painful budget choices, it

is no longer practical to leave ben-

efits alone to grow at high historical

rates, as revenue continues to fall. An

Only 8 percent of jurisdictions have

implemented disease management

programs over the last two years,

and only 21 percent have imple-

mented wellness programs.

exhibit 1: Percentage of Premium Government Pays for early Retirees For governments providing health care for early retirees (pre-Medicare), what percentage of the premium is paid by the local government? (Q13)

40

35

30

25

20

15

10

5

0

Perc

ent o

f Res

pond

ents

pro

vidin

g

Hea

lth C

are

for E

arly

Retir

ees

None 1-20 21-40 41-60 61-80 81-100 100 Not Sure/ No Answer

Survey Respondentsn 2009n 2010

Note: The 2009 survey requested information regarding respondents paying 81-100 percent of the prepium.

The 2010 survey requested information regarding respondents paying 81-99 percent and 100 percent. Bothe are shown above for comparative purposes.

31%29%

5% 5% 3% 5%

10% 9%8%

9%

36%

33%

6%

16%

21%

Percent of Premium Paid by Government

Page 4: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

April 2011 | Government Finance Review 31

emerging strategy is to actively engage employees and retir-

ees in modifying a benefit package to optimize the perceived

value of benefit provisions for the dollars available. Cobalt

offers an employee engagement program, for instance, that

looks at an individual community’s benefit package and,

based on employee feedback, plots employee satisfaction

and the perceived importance of each component. Exhibit

3 shows a sample graph, with the cost of each component

represented by bubble size.

The program also allows local governments to review ele-

ments of plan design to reduce costs while maximizing value.

For example, Exhibit 4 shows a chart of potential health plan

design components.

Both types of analysis allow the data to be filtered based on

job type (e.g., public safety, public works), years of service,

employment status (i.e., part time, full time, retired) and age.

In Michigan, two jurisdictions provide examples of possible

cost-cutting actions:

n A school district negotiated a cap in the employer share

of the health plan. When rates went up, employees and

exhibit 2: barriers to Changes in Health Plan Design What are significant barriers to health plan design changes? (Q32)

30

25

20

15

10

5

0

Perc

ent o

f Res

pond

ents

pr

ovid

ing

Hea

lth C

are Survey

Respondentsn 2009n 2010

6%5%

8%11%

7%

10%

5%

11%

27% 28%

5% 5%

8% 10%

20%

Adv

anta

ges

Do

Not

O

utw

eigh

Effo

rt

Not

Eno

ught

Sta

ff/Ti

me

to Im

plem

ent

Cha

nges

Not

Eno

ught

Info

rmat

ion

to M

ake

a D

ecisi

on

Wai

ting

for

Sate

/Fed

eral

Act

ion

Uni

on

Con

trac

ts

Stat

utor

y M

anda

tes

No

Cha

nge

is N

eede

d

Oth

er

21%

Page 5: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

32 Government Finance Review | April 2011

the union had to work out the benefit design changes to

address it — higher employee premiums, higher copay/

deductible, or lower levels of coverage.

n The Wayne County Airport Authority moved to a defined

contribution style of funding for retiree health costs.

Existing employees had the option of leaving the employ-

er-provided retiree medical insurance program. The

authority makes annual pre-tax deposits into individual

health accounts for those who chose to opt out, along

with new hires. The accounts are invested tax-free, carry

over annually, and are payable at retirement or separa-

tion. The distribution is tax-free for health insurance pre-

miums or other IRS-approved medical expenses. Nearly

150 Michigan communities have signed up for this new

vehicle to replace or offset retiree health costs.

GASb 45

An important goal for the Cobalt study is tracking aware-

ness of Governmental Accounting Standards Board (GASB)

Statement No. 45, Accounting and Financial Reporting by

Employers for Postemployment Benefits Other than Pensions

(OPEB). This statement, issued in 2004, created a national

standard for measuring and disclosing state and local govern-

exhibit 4: Perceived effectiveness of employee Medical benefit

Satis

fact

ion

(Hig

h=10

)

Importance (High=10)

1 5.5 10

10

6.5

3

Copayment

Customer Service

Access to Hospitals

Deductible

Ease of Use

Access to Doctors

Family Member Coverage

Coverage of Services

exhibit 3: Perceived Satisfaction and Importance of benefits

Satis

fact

ion

(Hig

h=10

)

Importance (High=10)

1 5.5 10

10

5.5

3

Bubble Size=Cost

Dental Benefits

Vision Benefits

Supplemental Insurance

Life Insurance

Dell Employee Purchase Plan

Professional Development

Salary

Paid Time Off

Defined Benefit Pension Plan

Healthcare Benefits

Casual Dress Code

457 Deferred Compensation Plan

Employee Assistance Program

Flexible Work Hours

Flexible Spending Accounts

Paid Holidays

Defined Contribution

Educational Assitance

Short-term and Long-term Disability Benefits

Page 6: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

April 2011 | Government Finance Review 33

ment OPEB liabilities, especially in the area of health care for

retirees. When Cobalt began tracking awareness in 2008, only

74 percent of local governments that provided retiree health

care were aware of the GASB 45 requirements. In 2010, that

increased to 87 percent. Today, nearly all larger communities

are aware, although about 35 percent of small communities

still need to learn more (see Exhibit 5).

When jurisdictions think about the long-term costs of pro-

viding retiree health care, they are also thinking about ways

to prefund them (see Exhibit 6). Prefunding (also called

advance funding or actuarial funding) offers several sig-

nificant benefits — it makes budgets more stable over time,

reduces overall OPEB liability, and builds community assets

and bond ratings.

About the Report

The Health and OPEB Funding Strategies: 2010 National

Survey of Local Governments report is based on responses

from more than 1,950 city, county, township and special dis-

trict governments across the county, which were randomly

polled in 2010. It was sponsored by Gabriel Roeder Smith

& Company, the Government Finance Officers Association,

the International Foundation of Employee Benefit Plans,

the Municipal Employees’ Retirement System of Michigan,

the National Conference on Public Employee Retirement

Systems, the Employee Benefit Research Institute, and Tegrit

Financial Group. The survey results are available at www.

CobaltCommunityResearch.org.

exhibit 6: effect of Prefunding Health-Care Costs

Annu

al C

ost t

o Fu

nd B

enef

its

as P

erce

ntag

e of

Pay

roll

n Pay-As-You-Gon Prefund

Initially, costs are higher than actual health costs to build a reserve

Over time, interest earned from the reserve pay the largest share of health costs, making budgets more predictible

Time

exhibit 5: GASb Statement No. 45 Awareness

100

80

60

40

20

0

Perc

ent o

f Res

pond

ents

in

Pop

ulat

ion

Size

Cat

egor

y

Population Size in Thousands

<5 5.1-10 10.1-25 25.1-100 100.1+

GASB 45n Awaren Not Aware

Page 7: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

34 Government Finance Review | April 2011

exhibit 7: How Jurisdictions Are Funding Their OPeb Liabilities For governments that have done an OPEB valuation, how do you plan to fund your OPEB liability? (Q21)

70

60

50

40

30

20

10

0

Perc

ent o

f Res

pond

ents

that

hav

e d

one

an O

PEB

Valu

atio

n

Con

tinue

Pay

-As-

You

-Go

Part

ially

Fun

d th

e A

RC

Fully

Fun

d th

e A

RC

Set

Asid

e Fu

nds

thro

ugh

Ass

et S

ale

or T

rans

fer

Issue

Deb

t/OPE

B Bo

nds

Not

Det

erm

ined

Oth

er

No

Ans

wer

Survey Respondentsn 2009n 2010

Note: Percentages do not add to 100 percent due to multiple applicable responses.

52%

65%

21% 17% 19%

13%

3% 3%1% 1%

19%16%

1% 1%4%

2%

Unfortunately, in the current eco-

nomic environment, it is becoming

more difficult for local governments

to find the extra dollars to prefund or

partially prefund their OPEB liabili-

ties (see Exhibit 7).

If health cost and revenue trends

continue, we will likely see high-

er deductibles and copays — tools

local governments have been using

in the past and will continue to use.

Employees and retirees are likely to

pay a higher share of the premium; however, strategies such

as preventative care, disease management programs, and

education have the potential to reduce costs while increasing

quality of care.

CONCLUSIONS

For many local governments, changing benefit levels is

a challenge because of contrac-

tual obligations and perceived ben-

efit promises made to retirees. It is

helpful, though, to consider a broad

range of adjustments available

to address health costs. The Cobalt

study provides a benchmark of

what is going on and what people

are doing about health care costs.

Changes today soften harder choices

down the road. y

WILLIAM SAINTAMOUR is executive director of Cobalt Community Research and research director at the Municipal Employees’ Retirement System of Michigan. He would like to thank Paul Fronstin, director of the Health Research & Education Program at the Employee Benefit Research Institute, and Paul Zorn, director of governmental research at Gabriel Roeder Smith & Company, for their contributions to this article.

An emerging strategy is to actively

engage employees and retirees

in modifying a benefit package to

optimize the perceived value of

benefit provisions for the dollars

available.

Page 8: Updating Health Plan Designs Can Cut Short-Term Costs and … · 2014-06-30 · based on employee feedback, plots employee satisfaction and the perceived importance of each component

April 2011 | Government Finance Review 35

According to Cobalt’s 2010 survey, jurisdictions are making

a number of changes to their health-care plans.

Eligibility changes:

n Close plan to new hires

n Increase age/service requirements

n Prorate benefits based on years of service

n Close plan to dependant with other coverage

n Delay or extend enrollment coverage date (waiting period)

Contribution changes:

n Increase deductibles for out-of-network care

n Increase health copays except for preventative care

n Increase drug copays except for preventative care

n Increase employee share of premium costs

n Increase employee out-of-pocket limits for out-of-network care

n Increase employee share of premium costs

n Cap employer contributions

n Prorate employer contributions based on years of service

n Drop or raise employee share of premium costs based

on wage level — higher-paid employees pay more,

and lower-paid employees pay less

n Eliminate employer contributions to family coverage

and part-time employees

n Establish premium incentives for non-tobacco users, users

who have a biometric screening, users who take a health

risk assessment completion activity, and for users who

complete an annual dental prevention activity.

n Pay incentive to employee to waive insurance and obtain

other coverage elsewhere.

n Pay tax-free incentive to choose a health savings account,

to which the jurisdiction will contribute

n Fix contribution amounts on the choice of the most

economically efficient health plan, but allow employees

to use their own funds to “buy up” to a less economically

efficient health plan

n Decrease health copays for preventative services

to zero — reduce barriers to care

n Decrease co-pays for using designated economically

efficient and high-quality specialty networks

n Decrease drug co-pays for generic drugs and preventive main-

tenance drugs

n Establish pharmacy health reimbursement arrangement

account and fund a pharmacy credit amount

n Eliminate zero premium plans except for health

savings accounts

n Create funding incentive for employees to enroll

in flex spending accounts (IRC section 125)

Design changes:

n Reduce benefit levels especially for lifestyle prescriptions

(Viagra, etc.)

n Offer a Medicare wraparound plan

n Offer a Medicare Advantage plan

n Require Medicare Part D coverage for eligible retirees

n Implement disease management initiatives for diabetes,

cardio, asthma, and obesity

n Implement wellness initiatives such as on-site clinic and

pharmacy, on-site fitness center, on-site mobile dentistry,

mammography and prostate cancer screening

n Implement health savings accounts or health reimbursement

arrangements in general medical, pharmacy, or both

n Tighten provider networks and negotiate performance

ncentives/guarantees

n Implement a special drug network

n Motivate employee use of generic drugs

n Implement a drug formulary and retain drug rebates

n Offer only catastrophic coverage

n Offer alternative medicine coverage

n Consolidate the employee assistance program

and behavioral health contract

Changes Governments Are Making

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36 Government Finance Review | April 2011

n Carve out prescription and behavioral health benefit

and contract from the general medical contract

Purchasing changes:

n Join a health purchasing coalition or pool

n Shift from fully insured to self-insured coverage and retain

savings in self-insured trust fund

n Negotiate lower costs with current carrier, health plan,

and/or third-party administrator

n Re-bid or change carrier, health plan, and/or third-party

administrator

n Educate and motivate employees and retirees to make

better health-care purchasing decisions

n Change responsibility for administering benefits to a union

group and put the union at risk for the short-term and

long-term funding outcomes

n Seek to cap contractor cost increases in return

for longer-term contract

n Seek performance guarantees and performance incentives

for wellness activity performance, administrative activity

performance, and employee satisfaction performance

Benefit elimination:

n Eliminate health benefits for active employees,

pre-Medicare retirees, or Medicare-eligible retirees

n Eliminate family coverage for active employees,

pre-Medicare retirees, or Medicare-eligible retirees

n Eliminate dental and/or vision for active employees,

pre-Medicare retirees, or Medicare-eligible retirees

n Require employee or retiree to pay 100 percent of family

coverage premium

n Eliminate subsidy for retiree coverage

n Eliminate blending retiree utilization rate with active

employee utilization rate

n Pay off tax-free unused sick-leave accruals and or early

retirement incentives into a VEBA health account upon

employee retirement