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The ACSA Quality Portal goes the extra mile to guide Aged Care providers with standardscompliance management, reporting, business risk management and quality improvement. Hosting hundreds of resources, best practice policy templates, pro formas, evidence guides andinteractive self-assessments, the Quality Portal sets the standard for compliance management. Providers who use the Quality Portal save up to 80% of the time they spent on qualityimprovement and compliance reporting.
Discover the ACSA Quality Portal
M o v e t o w a r d s B e s t P r a c t i c e i n A g e d C a r e
ACSA Quality Portal
Page 1spp.ngoservicesonline.com.au/acsa
Easy-to-followonlineassessments
Aged CareQualityStandards
Standardsare cross-mapped
Hundreds ofbespokeresources
Read on to find out more!
Create CQIPlans
Ready forreviewers
Easy-to-follow online assessments
'A suite offeatures toguide youthroughthecomplianceprocess '
Page 2
Standards are translated into a series of easy-to-follow assessments. Any further tasks required toachieve compliance are identified.
Aged Care Quality Standards
Self-assess against the Aged Care QualityStandards and immediately identify gaps wherefurther work is required.
Manage and link evidenceManage all of your quality and compliancedocuments in one place - and link them to yourself-assessments as evidence of your compliance.
Standards are cross-mappedAssessments are cross-mapped, so you canaddress common requirements - as well asgenerate compliance reports - for differentstandards (such as NDIS).
Create Quality Improvement Plans
The Portal's "Action Plan" pulls together all of youroutstanding tasks to achieve compliance. Assigntasks and due dates to team members.
Dementia Australia's Quality Care Guidelines
Centre for Cultural Diversity in Ageing's Inclusive ServiceStandards
Meaningful Ageing Australia's National Guidelines for SpiritualCare in Aged Care
ACSA's Wellness and Reablement Roadmap
Following these self-assessments will help you work towards deliveringa gold standard of care for all clients:
Clinical governance
Visiting health practitioners
Advance Care Planning
End of life and palliative care
Open disclosure
Supported decision-making
Infection prevention and control
Antimicrobial stewardship
Moving towards Best Practice
'Worktowardsdeliveringa goldstandardin qualitycare'
Aged care resources
Page 3
Eliminating the use of restraints
Falls prevention
Pressure injuries
Nutrition, meals and hydration
Oral health
Hearing loss
Surveillance in residential agedcare facilities
Download a wealth of policy templates and informationsheets in the Reading Room, to cover all aspects ofrunning your organisation. This includes specialist agedcare resources covering topics such as:
Risk registers and planners
Use our templates for ongoing reporting - for instance,prepare for the Commission's key risk screeningquestions, or track psychotropic medication use.
To supplement the Aged Care Quality Standards, youwill also find a "Towards Best Practice" module in theQuality Portal. We've worked with a number of agedcare peak bodies to build these self-assessments fortheir guidelines, standards or tools, to help providersbetter care for consumers with specific needs.
Multi-Service Accounts (MSAs)Many of our users who have multipleservice sites or streams have set up aMulti-Service Account (MSA). From your Corporate Account, you cancentrally assess and monitor each site'sperformance, download aggregateddata into Excel and track trendimprovements over time. If you are a larger provider with multiplesites, an MSA is the ideal qualitymanagement solution.
'Streamlinemanagementby monitoringmultipleserviceswithin oneaccount'
For more information, visit:spp.ngoservicesonl ine.com.au/acsa
or cal l us on 02 9569 1704
Testimonials "I'd just like to say that working with you guys has been nothing short of
excellent. Your professionalism, the quality of your product and youramazing customer service have been so completely refreshing!"
"I've found the Portal to be amazing. It provides a structured way to workthrough the standards, prepare evidence and generate a report on our
compliance. Thanks again. A great system."
"The portal has been a great resource for understanding and mappingStandards, preparing for Audits and also sourcing resources for policy
development."
Ready for reviewersGenerate self-assessment reports with linkedevidence which you can package for reviewers andmake available online or offline.