Update to CFPB Complaint Re Amazon.com, Synchrony Bank and Focus Camera

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  • 8/20/2019 Update to CFPB Complaint Re Amazon.com, Synchrony Bank and Focus Camera

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    The Honorable Richard Cordray, Director December 21, 2015Consumer Financial Protection Bureau1700 G Street, NWWashington, DC 20002

    Re: Letter December 17, 2015 - Amazon.com, Synchrony Bank and Focus Camera

    Dear Hon. Director Cordray:

    This is an update to my letter December 17, 2015, and some additional information.

    • Equifax notified me by email Saturday December 19, 2015 at 8:03 AM that Equifaxcompleted my dispute for Confirmation Number 5331033875 which appears at Exhibit 33together with two pages of my credit file. Also included is an Equifax screen shot for “OnlineDispute”. The credit file is copied below in relevant portion, and shown in full at Exhibit 33.

    I do not understand the foregoing because I do not owe $1,081 to Amazon / Synchrony Bank.My balance should be ZERO ($0.00). I got a phone call/message from 866-771-1104 caller ID“Not Provided” on Saturday, December 19, 2015 at 8:13 AM. I called the number, it wasSynchrony Bank but the person could not explain why Synchrony Bank called me.

    Today I visited Equifax at www.equifax.com/CreditReportAssistance and called Equifax us at866-349-5186 to no avail, no assistance was provided. The phone number was to a non-human.

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    The Honorable Richard Cordray, Director December 21, 2015Consumer Finance Protection Bureau Page - 2

    Today I called a Equifax Customer Representative at (888) 425-7961 to no avail or assistance.The person I spoke with could not explain what the forgoing meant, they just read from it.

    • Equifax notified me by email Saturday December 19, 2015 at 10:12 AM that Equifax

    received my dispute, Equifax Confirmation Number: 5353011954, and appears at Exhibit 34.The dispute is copied below in relevant portion, and shown in full at Exhibit 34.

    I also provided to Equifax online my Complaint to Consumer Financial Protection BureauDecember 17, 2015 with the exhibits.

    Prior account # 6045-7810-4375-9728 Amazon / Synchrony Bank 

    Previously I had an account with Amazon / Synchrony Bank with a $400 credit limit, account# 6045-7810-4375-9728. I voluntarily closed this account and it is paid in full.

    On November 13, 2014 I made a written dispute to Amazon about a fraudulent $25 late feewrongly applied November 10, 2015 to my account. See enclosed separately Exhibit 35, my

    letter to Amazon CEO Jeff Bezos to the Seattle, WA corporate office, 20 pages. The fraudulent$25 late fee was removed. I paid off the account in full.

    Disability retaliation

    The fraudulent $25 late fee appears in retaliation to my request for a disability accommodationmade November 4, 2014 (Exhibit 35). Below is the text of my disability accommodation request:

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    The Honorable Richard Cordray, Director December 21, 2015Consumer Finance Protection Bureau Page - 3

    DECLARATION OF NEIL J. GILLESPIE

    Pursuant to 28 U.S.C.§ 1746, and Fla. Stat. § 92.525, I hereby declare as follows:

    1. I am Neil J. Gillespie, holder of Amazon.com account number 6045-7810-4375-9728.

    2. Enclosed is my $35 account payment AMSCOT money order, and payment coupon.

    3. I mailed the $35 payment and this letter today November 4, 2014 by first class mail to:

    SYNCHRONY BANK/AMAZONPO BOX 960013ORLANDO, FL 32896-0013

    4. I am a disabled adult as defined by,

    a. The Rehabilitation Act of 1973, 29 U.S.C. §§ 701 et. seq. b. Section 825.101(4), Florida Statutes.c. The Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12101 et seq.d. ADA Amendments Act of 2008 (ADAAA).

    5. I do not have a bank account or checking account because I cannot manage one.

    6. Previously I requested to pay my account by debit card as a disability accommodation.

    7. Previously I requested a physical mailing address to make payments instead of a PostOffice Box. My shipper United Parcel Service (UPS) cannot deliver to a Post Office Box.

    8. Synchrony Bank/Amazon did not provide the requested disability accommodation.

    9. Instead Synchrony Bank/Amazon sent me a letter October 17, 2014 that falsely implied Iwas not able to pay the account because “...unforeseen circumstances can occur that may make itdifficult for customers to make payments...”. No, that is not correct. I requested a disabilityaccommodation that Synchrony Bank/Amazon/Jeff Bezos [email protected] failed to provide.

    10. I expect to pay off my outstanding balance of $223.10 soon as agreed. Then I will pursueall legal options against Jeff Bezos [email protected]/Synchrony Bank/Amazon.

    Pursuant to Fla. Stat. § 92.525, under penalties of perjury, I declare that I have read the foregoingDeclaration and that the facts stated in it are true, or to the best of my knowledge and belief.

    Pursuant to 28 U.S.C.§ 1746(2), I declare under penalty of perjury that the foregoing is true and correct. Executed on this 4th day of November, 2014.

    Signed, Neil J. Gillespie, 8092 SW 115th Loop, Ocala, Florida 34481

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    The Honorable Richard Cordray, Director December 21, 2015Consumer Finance Protection Bureau Page - 4

     No compliance with federal disability law

    Credit providers like Amazon / Synchrony Bank do not comply with federal disability lawrelative to their account holders, and the following

    a. The Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12101 et seq. b. ADA Amendments Act of 2008 (ADAAA).

    For recipients of federal funds, in addition to the ADA:

    c. The Rehabilitation Act of 1973, 29 U.S.C. §§ 701 et. seq.d. Section 504 of the Rehabilitation Act.e. Section 508 of the Rehabilitation Act.

    The typeface and fonts on documents used by credit providers are difficult or impossible to read as provided. Only an attorney is competent to read and understand the content of documents used 

     by credit providers, or to know what corrective action to take when consumer rights are violated.

    Calling credit providers by telephone is futile when its employees lower the call volume and the parties cannot be heard; or engage in other fraudulent antics; or the phone number is to a non-human. Callers to credit providers are often greeted by a wall of useless telephone prompts.

    Sincerely,

     Neil J. Gillespie8092 SW 115th Loop Tel. 352-854-7807Ocala, Florida 34481 Email: [email protected]

    Service List December 21, 2015

    The Honorable Richard Cordray, Director The Honorable Richard Cordray, Director Consumer Financial Protection Bureau Consumer Financial Protection Bureau1700 G Street, NW 1275 First Street, NEWashington, DC 20002 Washington, DC 20002VIA UPS No. 1Z64589FP190339784 VIA UPS No. 1Z64589FP191373379

    The Honorable Richard Cordray, Director Consumer Financial Protection BureauP.O. Box 4503Iowa City, Iowa 52244VIA US Postal Service No. 9405503699300225940739

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    The Honorable Richard Cordray, Director December 21, 2015Consumer Finance Protection Bureau Page - 5

    Jeff Bezos, Chairman & CEO, et al.

    AMAZON.COM.DEDC, LLC, d.b.a. Amazon.comA Delaware Corporation410 Terry Avenue NorthSeattle, WA 98109

    VIA Email: [email protected]

    Synchrony Bank 170 Election Road, Suite 125Draper, Utah 84020VIA UPS No. 1Z64589FP292808593

    Robert Niblock, Chairman & CEOLowe’s Home Centers, LLC1605 Curtis Bridge Road Wilkesboro, NC 28697

    VIA Email: [email protected]

    Robert Niblock, Chairman & CEOLowe's Companies, Inc.1000 Lowes Blvd.Mooresville, NC 28117-8520VIA Email: [email protected]

    David P. Abney, President, Director United Parcel Service, Inc. (UPS)55 Glenlake Parkway, NE

    Atlanta, GA 30328VIA Email: [email protected]

    SWAROVSKI OPTIK North America LTD2 Slater Road Cranston, RI 02920Phone: 800-426-3089Fax: 877-287-8517VIA Email: [email protected]

    Focus Camera, Inc. VIA Email: [email protected] McDonald Avenue VIA Email: [email protected], NY 11218 VIA Email: [email protected] Berkowitz, PresidentAbe Berkowitz, Vice Presidenthttp://www.focuscamera.com/Tel. 718-437-8800

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    Neil Gillespie

    From: "Equifax" To: Sent: Saturday, December 19, 2015 8:03 AMSubject: Equifax Confirmation Number: 5331033875 - Dispute Received

    Page 1 of 1

    12/19/2015

     

    Your Equifax dispute has been completed.View this email online. 

    Dear Neil Gillespie, 

    Equifax has completed your dispute for ConfirmationNumber 5331033875.

    View Now! You may view the results of your dispute online.* 

    To view the status of your dispute, you will need your

    dispute Confirmation Number : 

    5331033875 

    You have 30 days remaining to access the results ofyour dispute from our website; you may not be able toobtain your results online if you do not access before

    01/17/2016. 

    Thank you for giv ing Equifax the opportunity toserve you! 

    *If you are unable to follow the link above, please copy and paste the following link in your browser:https://www.ai.equifax.com/CreditInvestigation. 

    Equifax Information Services, LLC  Please DO NOT REPLY to this email as it is system generated and will not be read.

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    Notice to Consumers 

    You may request a description of the procedure used to determine the accuracy and completeness of the information, including furnisher of information contacted, and if reasonably available the telephone number.

    If the reinvestigation does not resolve your dispute, you have the right to add a statement to your credit file disputing the accuracthe statement should be brief and may be limited to not more than one hundred words (two hundred words for Maine residents)

    If the reinvestigation results in the deletion of disputed information, or you submit a statement in accordance with the preceding

    request that we send your revised credit file to any company specifically designated by you that received your credit report in theCalifornia, Colorado, Maryland, New Jersey and New York residents) for any purpose or in the past two years for employment p

    ( End Of Report ) Page 2 of 2 533

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  • 8/20/2019 Update to CFPB Complaint Re Amazon.com, Synchrony Bank and Focus Camera

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    Neil Gillespie

    From: "Equifax" To: Sent: Saturday, December 19, 2015 10:12 AMSubject: Equifax Confirmation Number: 5353011954 - Dispute Received

    Page 1 of 1

    12/19/2015

     

    Thanks for submitting your Equifax dispute.View this email online. 

    Dear Neil Gillespie, 

    We have received your request to dispute

    information contained in your Equifax credit file;

    we've started processing your dispute and will

    continue to keep you posted on the status of your

    dispute by sending periodic email notifications. 

    Track Anytime! You may view the results of your dispute online.* 

    To view the status of your dispute, you will need

    your dispute Confirmation Number : 

    5353011954 

    Thank you for giving Equifax the opportunity

    to serve you! 

    *If you are unable to follow the link above, please copy and paste the following link in your browser:https://www.ai.equifax.com/CreditInvestigation. 

    Equifax Information Services, LLC  Please DO NOT REPLY to this email as it is system generated and will not be read.

    34

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    Print this page

    Details for Confirmation #: 5353011954

    Date of Dispute : December 19, 2015 Name : NEIL GILLESPIE  Add ress : 8092 SW 115TH LOOP

    OCALA, FL, 34481Time of Dispute : 09:03 AM EST SSN : 160-52-5117

    Your Confirmation #: 5353011954Next Steps

    Please note your Dispute Confirmation Number printed at the top of this page. It will be required to

    check the status of your dispute.

    Your dispute verification process may take up to 30 days and we will keep you informed via email on

    the status of your dispute.

    Please note, when you provide documents, including a letter, to Equifax as part of your dispute, the

    documents may be submitted to one or more companies which are subject to your dispute.

    Dispute Summ ary

    Type Name/Account Details Reason

     AccountSYNCB/AMAZONPLCC/604578104375XXXX

    Fraudulent charges were made on myaccount.

    https://www.ai.equifax.com/CreditInvestigation/pretyPrintSubmitedDispute.a

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    VIA UPS No. 1Z64589F1399594341 November 13, 2014

    Jeff Bezos, Chairman & CEO Stephanie Burns, Manager  AMAZON.COM.DEDC, LLC, d.b.a. Amazon.com John Felton, Manager A Delaware Corporation David H. Clark, Manager 

    410 Terry Avenue North AMAZON.COM.DEDC, LLCSeattle, WA 98109 410 Terry Avenue NorthTelephone: (206) 266-1000 Seattle, WA 98109Email: [email protected]

    RE: NOTICE OF DISPUTE, Amazon.com Account No. 6045-7810-4375-9728

    Mr. Bezos, Ms Burns, and Messrs. Felton and Clark:

    This is a follow-up to my email today to Mr. Bezos, copy enclosed.

    1. LEGAL NOTICE: Remove a wrongly charged $25 late fee November 10, 2014 on myAmazon.com Account No. 6045-7810-4375-9728, previously closed at my request.

    2. Provide a payoff amount for this account so I can make a final payment.

    3. Correct inaccurate information Amazon.com provided to the credit bureaus about me.

    Today I called Amazon.com at 1-866-634-8379 and learned Amazon.com received and  processed my payment of $35 on November 7, 2014, three days prior to the due date.

    However Amazon.com, with malice aforethought, wrongly charged a $25 late fee to my account,

    see the enclosed PDF. My payment of $35 was timely made November 4, 2014, see the enclosed PDF. I already notified Amazon.com by chat communication, see the enclosed PDF.

    Unfortunately Amazon.com failed to provide the disability accommodation requested, so it lookslike Amazon has violated federal disability law, in addition to the Fair Credit Reporting Act.

    On information and belief AMAZON.COM.DEDC, LLC., d.b.a. Amazon.com, is a DelawareCorporation authorized to transact business in Florida. Exhibit 1 and Exhibit 2.

    The 2014 Foreign Limited Liability Company Annual Report (Exhibit 3) shows,

    • Entity Name: AMAZON.COM.DEDC, LLC• Stephanie Burns, Manager 

    • John Felton, Manager 

    • David H. Clark, Manager 

     

    • Current Principal Place of Business:410 TERRY AVENUE NORTHSEATTLE, WA 98109

    35

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    Jeff Bezos, Chairman & CEO November 13, 2014AMAZON.COM.DEDC, LLC, d.b.a. Amazon.comStephanie Burns, John Felton, David H. Clark, ManagersVIA UPS No. 1Z64589F1399594341

    Page - 2

    • Current Mailing Address:410 TERRY AVENUE NORTHSEATTLE, WA 98109

    • FEI Number: 91-2071079 (Federal Employer Identification Number)

    •  Name and Address of Current Registered Agent:CORPORATION SERVICE COMPANY1201 HAYS STREETTALLAHASSEE, FL 32301-2525 US

    Conclusion. I do not understand why Amazon.com has violated the law regarding me and myaccount, but I will to consider all legal options against Amazon.com. For now I want to correctthe misinformation on my account and to the credit bureau/rating agencies, and make a final payment to Amazon.com, to rid myself forever of the vile enterprise known as Amazon.com.

    FAIL NOT AT YOUR PERIL.

    Sincerely,

     Neil J. Gillespie8092 SW 115th Loop

    Ocala, Florida 34481

    Telephone: 352-854-7807Email: [email protected]

    Enclosures

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    Neil Gillespie

    From: "Neil Gillespie" To: "Jeff Bezos" Cc: "Neil Gillespie" Sent: Thursday, November 13, 2014 12:36 PM

     Attach:  Amazon $35 payment and declaration of NJG, Nov-04-2014.pdf; Amazon screen shot Nov-13-2014chat session.pdf; Amazon wrong LATE FEE $35 Nov-10-2014.pdf 

    Subject:  Amazon Account No. 6045-7810-4375-9728

    Page 1 of 1

    11/13/2014

    Jeff Bezos, [email protected] & CEOAmazon.com

    RE: Amazon Account No. 6045-7810-4375-9728

    Mr. Bezos:

    Today I learned Amazon.com wrongly charged a $35 late fee to my account, see the attached PDF. My payment of $35 was timely made November 4, 2014, see the attached PDF. I already notified

    Amazon.com by chat, see the attached PDF.

    Unfortunately Amazon.com failed to provide the disability accommodation requested, so it looks likeAmazon has violated federal disability law, in addition to the Fair Credit Reporting Act.

    Sincerely,

     Neil J. Gillespie8092 SW 115th LoopOcala, Florida 34481Telephone: 352-854-7807

    Email: [email protected]

    $25

    $25

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    Neil Gillespie

    From: "Neil Gillespie" To: "Neil Gillespie" Sent: Thursday, November 13, 2014 12:40 PM

     Attach:  ATT00088.txtSubject: Read: Amazon Account No. 6045-7810-4375-9728

    Page 1 of 1

    11/13/2014

    This is a receipt for the mail you sent to"Jeff Bezos" at 11/13/2014 12:36 PM

    This receipt verifies that the message has been displayed on the recipient's computer at 11/13/201412:40 PM

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    le:///C|/Documents%20and%20Settings/Owner/My%20Documents/bills/0%20AMAZON%20Corporate/assembly%2011-13-14/ATT00092.txt

    nal-Recipient: rfc822;[email protected]

    riginal-Message-ID:

    sposition: manual-action/MDN-sent-manually; displayed

    le:///C|/Documents%20and%20Settings/Owner/My%20Doc...0AMAZON%20Corporate/assembly%2011-13-14/ATT00092.txt [11/13/2014 2:24:51 PM]

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    ©2014 Synchrony Bank | Internet Privacy Policy | Privacy Policy | Website Usage Agreement | Fraud Protection

     

    Welcome Neil GillespieYour last successful login was10/18/2014 8:49 PM

    Account ending in 9728

    [email protected]  Update

    Make payments onlinequickly, safely, and securely

     

    Account Summary

    Current Balance* : $248.10

    Minimum Payment Due : $25.00Make a Payment

    Payment Due Date : 11/10/2014

    Available Credit* : $0.00 Total Credit Limit : $400.00

    Last Payment : $35.00  

    Last Payment Posted : 10/04/2014View OnlinePayment History

    Last Statement Date : 10/17/2014  Last Statement Balance : $223.10View Statement

    This account is closed at your request.

    Recent Activity** since 10/17/2014

      View Prior Activity View Statement View your Amazon.com orders   PRINT

    TRANSACTION DATE POSTING DATE DESCRIPTION AMOUNT

    11/10/2014 11/10/2014 LATE FEE $25.00

    * Totals may not reflect most recent transactions** Recent activity may not reflect all pending fees and charges

    Account Summary Statements Payments Offers Account Services Manage Profile Contact Us

    https://www.onlinecreditcenter6.com/consumergen2/consumerlog

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    DECLARATION OF NEIL J. GILLESPIEPursuant to 28 U.S.C.§ 1746, and Fla. Stat. § 92.525, I hereby declare as follows:

    1. I am Neil J. Gillespie, holder of Amazon.com account number 6045-7810-4375-9728.

    2. Enclosed is my $35 account payment AMSCOT money order, and payment coupon.

    3. I mailed the $35 payment and this letter today November 4, 2014 by first class mail to:

    SYNCHRONY BANK/AMAZONPO BOX 960013ORLANDO, FL 32896-0013

    4. I am a disabled adult as defined by,

    a. The Rehabilitation Act of 1973, 29 U.S.C. §§ 701 et. seq. b. Section 825.101(4), Florida Statutes.c. The Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12101 et seq.

    d. ADA Amendments Act of 2008 (ADAAA).

    5. I do not have a bank account or checking account because I cannot manage one.

    6. Previously I requested to pay my account by debit card as a disability accommodation.

    7. Previously I requested a physical mailing address to make payments instead of a PostOffice Box. My shipper United Parcel Service (UPS) cannot deliver to a Post Office Box.

    8. Synchrony Bank/Amazon did not provide the requested disability accommodation.

    9. Instead Synchrony Bank/Amazon sent me a letter October 17, 2014 that falsely implied Iwas not able to pay the account because “...unforeseen circumstances can occur that may make itdifficult for customers to make payments...”. No, that is not correct. I requested a disabilityaccommodation that Synchrony Bank/Amazon/Jeff Bezos [email protected] failed to provide.

    10. I expect to pay off my outstanding balance of $223.10 soon as agreed. Then I will pursueall legal options against Jeff Bezos [email protected]/Synchrony Bank/Amazon.

    Pursuant to Fla. Stat. § 92.525, under penalties of perjury, I declare that I have read the foregoingDeclaration and that the facts stated in it are true, or to the best of my knowledge and belief.

    Pursuant to 28 U.S.C.§ 1746(2), I declare under penalty of perjury that the foregoing is true and correct. Executed on this 4th day of November, 2014.

      Neil J. Gillespie (signature)8092 SW 115th LoopOcala, Florida 34481

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    3

    AMSCOT

    CORPORATION

    P.O. BOX 25137

    TAMPA. FL

    33622-5137 . .  ,.,..

    .J9 i)f".,.

    ::: : , . , 0 ~ 3 0 2 9 0 ;   T H I R N b r ~ f t J F ~ f M O ~ ~ ~ A ~ ~ {   , t i A N r g ~ ~ b ~ ~ ~ E D   DOLL RS ($1500):::.'

    l y ~ ~ l e   ~ o U g l i ~ 6 F i r s t   Al V1ScaT, C O R P O R A

    T O N

    ···'·>t , . PURCHASER AND PAYEE ARE

    suBJecT

    TO TH'fsERVICE··6HARG"E" AND OTHER TERMS

    ON

    THE REVERSE SIDE

    .

    .

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    :

    .

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    NEIL J GILLESPIE

    Account Number xxxx xxxx xxxx 9728

    Visit us at www.syncbank.com/amazon

    Customer Service: 1-866-634-8379

    Summary of Account Activity

    Previous Balance $255.48

    - Payments $35.00

    + Interest Charges $2.62

    New Balance $223.10

    Credit Limit $400.00

    Available Credit $0.00

    Statement Closing Date 10/17/2014

    Days in Billing Cycle 30

    Payment Information

    New Balance $223.10

    Total Minimum Payment Due $25.00

    Payment Due Date 11/10/2014

    Late Payment Warning:If we do not receive your minimumpayment by the date listed above, you may have to pay a late

    fee up to $35.00.

    Minimum Payment Warning: If you make only the minimum

    payment each period, you will pay more in interest and it will

    take you longer to pay off your balance. For example:

    If you make no

    additional charges

    using this card

    and each month

    you pay ...

    You will pay off

    the balance

    shown on this

    statement in

    about ...

    And you will end

    up paying an

    estimated total

    of ...

    Only the minimum

    payment

      11 months $271.00

    If you would like information about credit counselingservices, call 1-877-302-8775.

    Promotion Expiration Notification

    YOU HAVE A DEFERRED INTEREST PROMOTION(S) EXPIRING ON 11/17/14. YOU MUST PAY EACH DEFERRED

    INTEREST PROMOTIONAL BALANCE IN FULL BY ITS EXPIRATION DATE TO AVOID PAYING ACCRUED INTEREST

    CHARGES. PLEASE SEE THE PROMOTIONAL PURCHASE SUMMARY SECTION ON THIS STATEMENT FOR FURTHER

    DETAILS.

    Promotional Purchase Summary

    The applicable terms of your promotional purchases are below. DEFERRED INTEREST: To avoid paying Accrued Interest

    Charges on any DEFERRED INTEREST promotion(s), you must pay at least your minimum payment due, if any, each month

    and the entire applicable Current Balance by the Expiration Date. NO INTEREST promotions are not assessed interest charges

    during the promotional period. FIXED PAYMENT PLAN: Fixed equal payments and reduced interest rate will apply to

    promotional purchase until the Current Balance (which also includes related interest) is paid in full. For each promotionalpurchase, standard account terms will apply to any remaining balance after the Expiration Date. To make more than one

    payment, you can pay online at the online address stated above or you can mail in your payment to the address on the remit

    stub. This address is also available from our automated customer service system.

    Purchase Date Purchase Amount/Special Terms

    Accrued

    Interest Charges Current Balance Expiration Date

    04/11/2014 $15.39/DEFERRED INTEREST WITH

    PAYMENT

      $1.45 $10.13 11/17/2014

    04/11/2014 $79.90/DEFERRED INTEREST WITH

    PAYMENT

      $7.55 $42.50 11/17/2014

    04/14/2014 $62.95/DEFERRED INTEREST WITH

    PAYMENT

      $6.02 $41.37 11/17/2014

    05/09/2014 $17.90/DEFERRED INTEREST WITH

    PAYMENT

      $1.72 $11.78 11/17/2014

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    10/17/2014

    SYNCHRONY

    BANK

    P.O.

    Box

    965013

    Orlando, FL 32896-5013

    Z75Z4

    HI 9

    NEIL

    J

    GILLESPIE

    8092 SW 115TH LOOP

    OCALA FL

    34481-3567

    Account Number Ending In: 9728

    Dear

    NEIL

    J

    GILLESPIE,

    We

    are contacting

    you

    regarding the Amazon.com Store Card account referenced above.

    In response to your recent correspondence

    regarding

    your account, SYNCHRONY BANK understands that

    unforeseen circumstances

    can

    occur that

    may

    make it difficult for customers to make

    payments

    and

    we

    want

    to work with

    you

    directly in order to

    resolve

    your personal situation.

    We

    have programs to help

    you

    through any financial difficulties

    you

    may

    be

    experiencing. In order to

    determine if you may be eligible for

    one

    of the following options, you must call and speak

    with one

    of our

    Customer Care Specialists.

    CREDIT ON ASSESSED INTEREST CHARGES:

    You

    may qualify

    to

    receive a

    monthly

    credit for interest

    charges assessed on your

    account

    during the program.

    LOWER MONTHLY PAYM ENTS: You may

    qualify for a lower monthly

    payment.

    SETTLEMENTS:

    You

    may

    qualify for

    the

    opportunity

    to

    make a settlement offer

    on your account

    for

    less

    than

    your

    current

    balance.

    CONSUMER CREDIT COUNSELING SERVICES: Your local CCCS

    is one of

    800 counseling centers

    nationwide.

    CCCS

    is chartered as a non-profit community service paid for by companies like

    us.

    CALL

    1-800-388-2227

    for

    the nearest CCCS

    office.

    Call us today, and give us the

    opportunity to work

    with you on

    a mutually agreeable

    solution. This program

    may be changed at

    any time,

    so

    don t

    delay.

    Sincerely,

    SYNCHRONY BANK

    1-866-771-1104

    This is

    an attempt

    to

    collect a debt

    and any

    information obtained

    will be

    used for that

    purpose.

    Account

    is owned

    by

    SYNCHRONY

    BANK

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    Document Number 

    FEI/EIN Number 

    Date Fi led

    State

    Status

    Foreign Limited Liabili ty Company

     AMAZON.COM.DEDC, LLC

    Filing Information

    M13000003979

    912071079

    06/21/2013

    DE

     ACTIVE

    Principal Address

    410 TERRY AVENUE NORTHSEATTLE, WA 98109

    Mailing Add ress

    410 TERRY AVENUE NORTHSEATTLE, WA 98109

    Registered Agent Name & Address

    CORPORATION SERVICE COMPANY1201 HAYS STREETTALLAHASSEE, FL 32301-2525

     Au thorized Person(s) Detai l

    Name & Address

    Title MGR

    BURNS, STEPHANIE410 TERRY AVENUE NORTH

    SEATTLE, WA 98109

    Title MGR

    CLARK, DAVID H410 TERRY AVENUE NORTHSEATTLE, WA 98109

    Title MGR

    Copyright © and Privacy Policies

    State of Florida, Department of State

    Home Contact Us E-Filing Services Document Searches Forms Help

    p://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/EntityName/forl-m13000003979-03d9d746-75d9-442d-a429-a59118657fe4

    2

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    410 TERRY AVENUE NORTHSEATTLE, WA 98109

     Annual Reports

    Report Year Filed Date

    2014 04/07/2014

    Document Images

    04/07/2014 -- ANNUAL REPORT View image in PDF format

    06/21/2013 -- Foreign Limited View image in PDF format

    p://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/EntityName/forl-m13000003979-03d9d746-75d9-442d-a429-a59118657fe4

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    410 TERRY AVENUE NORTH

    SEATTLE, WA 98109

    Current Principal Place of Business:

    Current Mailing Address:

    410 TERRY AVENUE NORTHSEATTLE, WA 98109

    Entity Name: AMAZON.COM.DEDC, LLC

    DOCUMENT# M13000003979

    FEI Number: 91-2071079 Certificate of Status Desired:

    Name and Address of Current Registered Agent:

    CORPORATION SERVICE COMPANY1201 HAYS STREETTALLAHASSEE, FL 32301-2525 US

    The above named entity submits this statement for the purpose of changing its registered office or registered agent, or both, in the State of Florida.

    SIGNATURE:

    Electronic Signature of Registered Agent Date

    Authorized Person(s) Detail :

    I hereby certify that the information indicated on this report or supplemental report is true and accurate and that my electronic signature shall have the same legal effect as if made underoath; that I am a managing member or manager of the limited liability company or the receiver or trustee empowered to execute this report as required by Chapter 605, Florida Statutes; and

    that my name appears above, or on an attachment with all other like empowered .

    SIGNATURE:

    Electronic Signature of Signing Authorized Person(s) Detail Date

    FILEDApr 07, 2014

    Secretary of StateCC2204446712

    STEPHANIE BURNS MANAGER 04/07/2014

     2014 FOREIGN LIMITED LIABILITY COMPANY ANNUAL REPORT

    No

     

    Title MGR

    Name BURNS, STEPHANIE

    Address 410 TERRY AVENUE NORTH

    City-State-Zip: SEATTLE WA 98109

    Title MGR

    Name FELTON, JOHN

    Address 410 TERRY AVENUE NORTH

    City-State-Zip: SEATTLE WA 98109

    Title MGR

    Name CLARK, DAVID H

    Address 410 TERRY AVENUE NORTH

    City-State-Zip: SEATTLE WA 98109