7/29/2019 UP ISSI 2012 Scorecard

1/12

48

15

21

2734

43

51

5661

6971 71

77

63

0

10

20

30

40

50

60

70

80

90

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011

Cum No. of Training No. of Training Goal

Year End Goal = 63

7/29/2019 UP ISSI 2012 Scorecard

2/12

181

414

569

686

8321096

1365

1872

1997

2271

2507

2571 2571

2132

1488

0

500

1000

1500

2000

2500

3000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011 2010

Cum No. of Participants No. of Participants Goal

Year End Goal = 1890

7/29/2019 UP ISSI 2012 Scorecard

3/12

856

1600

3573

4108

45995761

8324

92649568

10513

11458

11706 11706

10766

8703

0

2000

4000

6000

8000

10000

12000

14000

Jan Feb march April May Jun July August Sept Oct Nov Dec 2012 2011 2010

Cum No. of Training Participant per Months No. of Training Participant-Days Goal

Year End Goal = 8000

7/29/2019 UP ISSI 2012 Scorecard

4/12

22 2

4

5

5

8

9 9

10 10

6

4

0

2

4

6

8

10

12

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011

Cum No. of Conferences,Forums and Symposium No. of Conferences,Forums and Symposiums Goal

Year End Goal = 6

7/29/2019 UP ISSI 2012 Scorecard

5/12

61

219219

219

444

551 551

947

1007 1007

1051

1051 1051

602

0

200

400

600

800

1000

1200

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011

Cum No. of Participants No. of Participants Goal

Year End Goal = 800

7/29/2019 UP ISSI 2012 Scorecard

6/12

4.24.2

4.2 4.3

4.1

4.3

4.6

4.1

4.3

4.2 4.2

4.7

4.34.3 4.3

3

4

5

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011 2010

Customer Satisfaction Rate Goal

Year End Goal = 4.5

7/29/2019 UP ISSI 2012 Scorecard

7/12

20

32

80 97

114141

198

214224

239

268279

279

316

350

0

50

100

150

200

250

300

350

400

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011 2010

Cum Rev/staff Rev/staff Goal

Year End Goal = 244

7/29/2019 UP ISSI 2012 Scorecard

8/12

7 7

6

7

8

5

6 6

4.9 5 5 5

6

5

4

6

2 2

4

6

4

6

3 3

4

2.9 2.7

4

5

0

2

4

6

8

10

12

14

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011 2010

REPS ADMIN Goal

Year End Goal = 0

7/29/2019 UP ISSI 2012 Scorecard

9/12

94 93 9295 93 94 95 95

99 97 97

94 9592

0

10

20

30

40

50

60

70

80

90

100

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011 2010

REPS ADMIN Goal

Year End Goal =100

7/29/2019 UP ISSI 2012 Scorecard

10/12

9985 11977

16824

20901

23112

26120

23337

19629

20961 20800

19365

15849 16190

0

500

1000

1500

2000

2500

3000

3500

4000

4500

0

5000

10000

15000

20000

25000

30000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Ave Monthly

2012

Ave Monthly

2011

Ave Monthly

2010

Water (m3)Electricity (kw/h)

2012 Facility Consumption

Electricity Water

7/29/2019 UP ISSI 2012 Scorecard

11/12

2

31 35

51

61 63

71

129

137 137

155 155 155

56

46.6

0

10

20

30

40

50

60

70

80

90

100

110

120

130

140

150

160

170

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011 2010

No. of Training hours REPS No. of Training hour ADMIN No. of Training Goal

310

1120

2432

27 27

27

35 35

Year End Goal = 64

7/29/2019 UP ISSI 2012 Scorecard

12/12

35

100 100 100 100 100 100 100 100 100 100 100 100 100 100

20

40

60

80

100

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 2011 2010

REPS ADMIN No. of Training Goal

Year End Goal = 100