Bruce McKinnonHead of Services, SAP APJ

October 4, 2018

Unlocking your Intelligent Enterprise with Data Insights

2CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Telecommunications Transportation Delivery Services

Retail Healthcare Your Industry

A disruption that is well underway

21BConnected devices by 2020

75%Of B2B buyers use social media in purchasing decisions

3.7XGrowth in global cloud data traffic by 2020

3CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The Digital Era is evolving into The Intelligence Era

Cloud, Mobile & Big Data2000s - 2010s

Client Server & Internet1990s - 2000s

Mainframe & PCs1960s – 1980s

Intelligent Technologies2010s - 2020s

4CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The Intelligent Enterprise Framework

AI/ML | IoT | Analytics

Intelligent Enterprise

Suite

CustomerExperience

Manufacturing& Supply Chain

Digital Core PeopleEngagement

Network & SpendManagement

Intelligent Systems

Digital Platform

DataManagement

CloudPlatform

1

2

3

THE INTELLIGENT ENTERPRISE features 3 KEY COMPONENTS:

Integrated Enterprise Suite

Digital Platform

Intelligent Systems

5CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Digital Platform unlocks data-driven intelligence and innovation

High Performance

E2E Process Integration

Intelligent Analytics Innovation Harmonized

Data

6CONFIDENTIAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Cybersecurity, Data Protection and Privacy Governance

Customer Preference & Consent Management

Data Security

Privacy Governance

Data Discovery & Lifecycle• Privacy by Design

• Data Security

• Data Loss Prevention

• Governance & Policy

• Assessments & Surveys

• Assurance & Reporting

• Discovery & Categorisation

• Mapping & Flow

• Limitation & Lifecycle

• Identity & Consent Mgmt.

• Self-Service Preference

• Governance & Orchestration

7PUBLIC© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Product Descr ipt ion

This is the current state of planning and may be changed by SAP at any time.

Contextual user experiences Guided or free structure Data-driven insights Give executives a complete, real-time view of

company situations and KPIs across departments –and foster trust among leaders

Align executive decisions on one source of truth across business areas

Embedded and personalized to each individual

Follow a traditional presentation structure with the ability to break-off, skip, or go back

Create a freeform presentation in a new exploratory style to meet your organizational structure

Explore and combine KPIs, and use filters to compare trends and spot correlations

Simulate impact of potential decisions to financials and operations

Get a 360-degree view and visualize insights in context across multiple touchscreen displays to maximize impact

SAP Digital Boardroom

8PUBLIC© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Machine Learning – Queensland Office of State Revenue

“Can we take advantage of the vast amount of data to predict which taxpayers don’t have the capacity to pay

and prevent them from defaulting?”61,000

Taxpayers15%

Default$112m

Loss

$

23 Data Tables187 Million records Land Tax Assessment Land Parcels Notice of Assessment Finance/Revenue CRM etc.

Machine LearningTechniques

Prediction accuracies in predicting debtor taxpayers.

Root cause analysis of events leading to taxpayers becoming debtors.

Insights to the taxpayer’s journey & experience across the data sources.

Real-time taxpayer segmentation and risk profiling – pro-actively

Apply targeted interventions to prevent taxpayers becoming debtors.

Insights lead to targeted interventions with positive outcomes for all, in a transparent, evidence-based, decision making process

Limited resources & manual processes

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Thank You!

Bruce McKinnon, Head of Digital Business Services, SAP APJ