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WWW.UNIVERSUMGLOBAL.COM
UNIVERSUM STUDENT SURVEY 2014 University Report | Middle East EditionAmerican University of Beirut | Engineering/IT
2
About Universum
2014 | Middle East | Students | Engineering/IT
With over 25 years of experience researching the field of employer branding, Universum is a recognised world leader with tried and tested frameworks.
Universum annually conducts quantitative and qualitative research with over 700.000 talented individuals to gather insights into their career preferences, communication habits and their perception of potential employers.
For our clients around the world, Universum is a trusted partner providing solutions and services to develop, improve and implement tailored employer branding strategies.
Universum is the thought leader in employer branding, with local experts in research, consulting and communication solutions, offering high-quality insights.
Universum’s unique global reach ensures the comparability of research results across markets. We partner with approximately 2.000 of the top academic institutions in the world.
Universum employs smart, friendly and professional experts and consultants, who work with our clients in long-term partnerships.
3
How we help Higher Education Institutions
2014 | Middle East | Students | Engineering/IT
UNDERSTAND
THE CAREER PREFERENCES AND EXPECTATIONS OF STUDENTS AND ALUMNI
IDENTIFY
THE BRAND PERCEPTION AND ATTRACTIVENESS OF YOUR
COLLEGE/UNIVERSITY
ATTRACT
RELEVANT EMPLOYERS TO CAMPUS
RECRUIT
PROSPECTIVE STUDENTS FOR BSC, MSC AND/OR MBA LEVELS
Universum is the global leader in the field of employer branding and talent research. Through our market research, consulting and communication solutions we aim to close the gap between the expectations of employers and talent and support Higher Education Institutions in their roles.
Through our unique insight into the recruitment challenges of employers and the dynamics of the talent market, we help nearly 2000 universities worldwide to:
4
Our clients and media partners
2014 | Middle East | Students | Engineering/IT
Some of the world’s most attractive employers
Some of the world’s most trusted publishers
5
What we cover in the report
3. EMPLOYER EVALUATIONThis chapter analyses the employer branding efforts and relative attractiveness of different employers towards your students.
2014 | Middle East | Students | Engineering/IT
4. UNIVERSITY BRAND PERCEPTION This chapter evaluates your university brand, as perceived by your current students and by students at other universities in Middle East, who would choose American University of Beirut if they could begin their studies again.
2. CAREER PROFILE EVALUATIONThis chapter provides insights on the career preferences and expectations of your students in comparison to the overall surveyed population of students in Middle East.
5. APPENDIXAdditional data on topics covered in previous sections.
1. EXECUTIVE SUMMARYA summary of the core findings of the report. These slides can be shared with key stakeholders within the university as well as with external partners to provide a quick, visual overview of the career profile of your students.
6
About the Universum Student Survey | Middle East Edition
2014 | Middle East | Students | Engineering/IT
METHODOLOGY
THE QUESTIONNAIRE Created based on 25 years of experience,
extensive research within HR, focus groups and communication with both our clients and students.
Global perspective - local insight.
DATA COLLECTIONConducted via an online survey, distributed via university contacts, the Universum Panel and local partners.
WEIGHTINGIn order to provide our clients with reliable data we set targets per main field of study and educational institution to reflect the actual distribution of students. Weighting is used to compensate for discrepancies from the targets.
Note that only data based on all students or on all students within a main field of study is weighted. Breakdowns like gender, high achievers or other more specific target groups are not weighted.
FIELD PERIODMarch 2014 to June 2014
20 Educational institutions
7
• University reports can be based on the total number of respondents from all main fields of study, or may be specific to a main field of study. This particular report is specific to: Engineering/IT.
Groups in this report
2014 | Middle East | Students | Engineering/IT
Global
2 802
Your university
Middle East
The comparisons in this report are based on: Engineering/IT
Participating students from your university. Throughout the report, this group is referred to as ”American University of Beirut”.
Participating students from 20 educational institutions in Middle East. Throughout the report, this group is referred to as “All universities”.
Students participate annually in Universum’s global career research. ~600 000
362
8
Table of contents
2014 | Middle East | Students | Engineering/IT
EMPLOYER EVALUATION
CAREER PROFILE EVALUATION
EXECUTIVE SUMMARYAPPENDIX
UNIVERSITY BRAND PERCEPTION
9
63%
Students’ profile and summary of preferences
2014 | Middle East | Students | Engineering/IT
Average age (years):
20,4
37%
Top 3 most used communication channels:
• Career fairs• Employer websites• Social networks/communities
Top 3 industries:• Engineering and Manufacturing• Management and Strategy Consulting• Energy
Top 5 most attractive attributes:• High future earnings (Remuneration & Advancement Opportunities)• Professional training and development (Job Characteristics)• Opportunities for international travel/relocation (Job Characteristics)• A creative and dynamic work environment (People & Culture)• Good reference for future career (Remuneration & Advancement
Opportunities)
Top 3 career goals:• To have work/life balance• To have an international career• To be entrepreneurial or creative/innovative
Top 3 career profiles:• Leader• Entrepreneur• Harmoniser
Average expected monthly salary:
Average reportedacademic performance7,9
American University of Beirut
Year of graduation:
1 911 EUR
2%6%19%22%26%24%
2019 orlater
20182017201620152014
10
68%
Students’ profile and summary of preferences
2014 | Middle East | Students | Engineering/IT
Average age (years):
21,6
32%
Top 3 most used communication channels:
• Employer websites• Social networks/communities• Career fairs
Top 3 industries:• Engineering and Manufacturing• Software and Computer Services• Telecommunication and Networks
Top 5 most attractive attributes:• Professional training and development (Job Characteristics)• A creative and dynamic work environment (People & Culture)• Leaders who will support my development (People & Culture)• A friendly work environment (People & Culture)• Opportunities for international travel/relocation (Job Characteristics)
2 089 EUR
Top 3 career goals:• To have work/life balance• To be a leader or manager of people• To have an international career
Top 3 career profiles:• Leader• Entrepreneur• Idealist
Average expected monthly salary:
Average reportedacademic performance7,4
All universities
Year of graduation:
2%7%13%20%22%36%
2019 orlater
20182017201620152014
11
• Now choose the 5 employers you most want to work for, your 5 Ideal Employers.
Students’ most attractive employers
All universities | Engineering/IT American University of Beirut | Engineering/IT
2014 | Middle East | Students | Engineering/IT
1. Google (34,88%)
2. Microsoft (22,09%)
3. Dar Al-Handasah (17,44%)
4. Intel (14,24%)
5. Khatib & Alami (11,92%)
6. Schlumberger (11,63%)
7. Bechtel (11,34%)
7. Booz & Company (11,34%)
9. McKinsey & Company (10,76%)
9. Samsung (10,76%)
1. Saudi Aramco (31,13%)
2. Google (23,19%)
3. SABIC (20,28%)
4. Microsoft (18,29%)
5. Schlumberger (14,72%)
6. Intel (10,19%)
7. General Electric (9,05%)
8. Samsung (8,80%)
9. IBM (8,55%)
10. Cisco Systems (8,44%)
12
Summary of your University Brand Perception (1/2)
2014 | Middle East | Students | Engineering/IT
Employability & Advancement Opportunities1. Good reference for future career
and/or education2. High employment among graduates3. Opportunities to network with
employers
University/College Culture & Student Life1. Friendly and open environment2. Secure campus environment3. Attractive geographic location
Educational Offering1. Challenging curriculum2. Quality and variety of courses3. Attractive/exciting programs and
fields of study
University/College Reputation & Image1. Tradition of academic excellence2. Internationally acclaimed2. Successful alumni
ASSOCIATIONS BASED ON THE UNIVERSUM DRIVERS OF UNIVERSITY ATTRACTIVENESS
TOP OF MIND ASSOCIATIONS
13
• This is an extract from a University Report based on the results of the Universum Student Survey 2014. Please visit www.universumglobal.com for more information about Universum and our global research.
Summary of your University Brand Perception (2/2)
2014 | Middle East | Students | Engineering/IT
Continue communicating
Tradition of academic excellence Internationally acclaimed Highly-ranked within its field
Quality and variety of courses Exceptional professors/lecturers Attractive/exciting programs and
fields of study
Social and recreational activities Secure campus environment Friendly and open environment Creative and dynamic
atmosphere
High employment among graduates
Good reference for future career and/or education
Focus on professional development
UNIVERSITY/COLLEGE REPUTATION & IMAGE
EDUCATIONAL OFFERING UNIVERSITY/COLLEGE CULTURE & STUDENT LIFE
EMPLOYABILITY & ADVANCEMENT OPPORTUNITIES
Percentage of students who would choose to study at their current university if they could make the choice again:
Average university recommendation score:
All universities
7,48,3
All universities
51%53%
American University of
Beirut
American University of
Beirut
14
Table of contents
2014 | Middle East | Students | Engineering/IT
EMPLOYER EVALUATION
CAREER PROFILE EVALUATION
EXECUTIVE SUMMARYAPPENDIX
UNIVERSITY BRAND PERCEPTION
15
Career Profile Evaluation
This chapter provides insights on the career preferences and expectations of your students in comparison to the total student population surveyed in Middle East. The information and insights in the report will help you to:
Evaluate the career profile of your students on an aggregated level, as well as the talent trends that have evolved over the past years.
Find out what differentiates your students from those at other universities and which aspects make them unique.
Improve the visibility of your students to top employers by being able to communicate their unique strengths to employers in a quick and efficient way.
2014 | Middle East | Students | Engineering/IT
16
• Which of these career goals are most important to you? Please select in order of preference, where '1' is most important. • ‘Career goals’ refer to what students want from employment in the long term, whereas ‘attributes’ refer to things sought by students from their first employer.
Career goals
2014 | Middle East | Students | Engineering/IT
American University of Beirut
First choice
Second choice
Third choice
21%
13%
13%
10%
13%
11%
11%
5%
4%
17%
12%
11%
14%
11%
12%
7%
8%
9%
18%
16%
15%
11%
11%
8%
8%
6%
5%
55%
40%
39%
36%
35%
32%
25%
18%
18%
To have work/life balance
To have an international career
To be entrepreneurial or creative/innovative
To be secure or stable in my job
To be a leader or manager of people
To be competitively or intellectually challenged
To be dedicated to a cause or to feelthat I am serving a greater good
To be a technical or functional expert
To be autonomous or independent
17
• Which of these career goals are most important to you? Please select in order of preference, where '1' is most important. • ‘Career goals’ refer to what students want from employment in the long term, whereas ‘attributes’ refer to things sought by students from their first employer.
Career goals
2014 | Middle East | Students | Engineering/IT
All universities
First choice
Second choice
Third choice
20%
14%
11%
9%
13%
10%
10%
9%
5%
15%
12%
16%
13%
12%
12%
11%
6%
3%
16%
13%
10%
14%
11%
11%
10%
9%
7%
50%
39%
36%
36%
36%
33%
30%
24%
15%
To have work/life balance
To be a leader or manager of people
To have an international career
To be a technical or functional expert
To be entrepreneurial or creative/innovative
To be secure or stable in my job
To be competitively or intellectually challenged
To be dedicated to a cause or to feelthat I am serving a greater good
To be autonomous or independent
18
All universities
• Which of these career goals are most important to you? Please select in order of preference, where '1' is most important. • The graph shows career goals chosen as first, second or third choice in 2014.
• The alternatives in the legend are sorted according to importance in 2014. Thus, the most important career goal in 2014 is at the top of the legend.
Career goals across time
2014 | Middle East | Students | Engineering/IT
1
2
3
4
5
6
7
8
9
2013 2014
To have work/life balance
To be a leader or manager of people
To have an international career
To be a technical or functional expert
To be entrepreneurial or creative/innovative
To be secure or stable in my job
To be competitively or intellectually challenged
To be dedicated to a cause or to feel that I am servinga greater good
To be autonomous or independent
19
• In which industries would you like to work most after graduating? You can choose up to 3 industries.
Most preferred industries (1-10)
2014 | Middle East | Students | Engineering/IT
42%
27%
23%
20%
17%
16%
12%
10%
9%
8%
46%
11%
20%
27%
14%
24%
21%
7%
7%
8%
Engineering and Manufacturing
Management and Strategy Consulting
Energy
Software and Computer Services
Construction
Telecommunication and Networks
Technology Hardware & Equipment
Chemicals
Automobiles and Parts
Aerospace and DefenceAmerican University of Beirut
All universities
20
• In which industries would you like to work most after graduating? You can choose up to 3 industries.
Most preferred industries (11-20)
2014 | Middle East | Students | Engineering/IT
8%
8%
7%
6%
5%
5%
4%
4%
4%
3%
5%
3%
2%
12%
6%
2%
4%
5%
1%
3%
Banks
Non-Governmental Organisations (NGOs)/Non-Profit Organisations (NPOs)
Pharmaceuticals and Biotechnology
Educational and Scientific Institutions
Media and Advertising
Real Estate
Consumer Electronics and HouseholdAppliances
Fashion, Accessories and Luxury Goods
Fast Moving Consumer Goods
TourismAmerican University of Beirut
All universities
21
• What is your expected salary before tax at your first employment after graduation, excluding commission and bonus?
Expected monthly salary
2014 | Middle East | Students | Engineering/IT
1 911 EURAmerican University
of Beirut
2 089 EURAll universities
22
American University of Beirut
• What is your expected salary before tax at your first employment after graduation, excluding commission and bonus?• What is your gender?
Expected monthly salary | Gender gap
2014 | Middle East | Students | Engineering/IT
1 622 EUR
2 067 EUR
Female
Male
23
• What is your expected salary before tax at your first employment after graduation, excluding commission and bonus?• What is your gender?
Expected monthly salary | Gender gap
2014 | Middle East | Students | Engineering/IT
1 686 EUR
2 337 EUR
Female
Male
All universities
24
All universities
• What is your expected salary before tax at your first employment after graduation, excluding commission and bonus?• What is your gender?
Expected monthly salary | Gender gap across time
2014 | Middle East | Students | Engineering/IT
This chart illustrate female expected salary
as a share of male expected
salary.
Female/Male salary ratio
72%68%
20142013
25
• How many years do you expect to work for your first employer after graduation?
How long do students expect to stay at their first employer?
2014 | Middle East | Students | Engineering/IT
expect to stay at the most 2 years
at their first employment
expect to stay at the most 2 years
at their first employment
31%
24%
American University of Beirut All universities
50%
7%
19%
15%
10%
34%
9%
27%25%
6%
5 years or more4 years3 years2 years1 year or less
26
• Which of the following attributes influence you the most when choosing your first employer? (Max 3)
Attributes influence
2014 | Middle East | Students | Engineering/IT
48%
46%
27%
26%
20%
19%
19%
19%
14%
13%
12%
12%
7%
6%
1%
32%
34%
25%
33%
24%
19%
23%
18%
15%
19%
19%
7%
15%
4%
0%
Being an international company
Competitive salary and benefits
Fun and dynamic work environment
Personal and Professional developmentopportunities
Clear career path
Work-life balance
Being part of a big Corporation
Location
Job security
Coaching and mentorship programs
Flexible working conditions
Innovative office
Being a startup or a small company with potentialfor growth
Industry appeal
OtherAmerican University of Beirut
All universities
27
• This framework has been developed by Universum and is based on specific research within HR, as well as focus groups and general communication with both our clients and students.
The Universum Drivers of Employer Attractiveness
2014 | Middle East | Students | Engineering/IT
The contents and demands of the job, including the learning opportunities provided by the job• Challenging work• Client interaction• Control over my number of working hours• Flexible working conditions• High level of responsibility• Opportunities for international travel/relocation• Professional training and development• Secure employment• Team-oriented work• Variety of assignments
The monetary compensation and other benefits, now and in the future • Clear path for advancement• Competitive base salary• Competitive benefits• Good reference for future career• High future earnings• Leadership opportunities• Overtime pay/compensation• Performance-related bonus• Rapid promotion• Sponsorship of future education
The attributes of the employer as an organisation• Attractive/exciting products and services• Corporate Social Responsibility• Environmental sustainability• Ethical standards• Fast-growing/entrepreneurial• Financial strength• Innovation• Inspiring management• Market success• Prestige
EMPLOYER REPUTATION & IMAGE JOB CHARACTERISTICS
REMUNERATION & ADVANCEMENT OPPORTUNITIES
The social environment and attributes of the workplace• A creative and dynamic work environment• A friendly work environment• Acceptance towards minorities• Enabling me to integrate personal interests in my schedule• Interaction with international clients and colleagues• Leaders who will support my development• Recognising performance (meritocracy)• Recruiting only the best talent• Respect for its people• Support for gender equality
PEOPLE & CULTURE
28
All universitiesAmerican University of Beirut
• How important are each of the aspects below to you? Please divide 100 points between the alternatives, depending on how important they are to you. The total must equal 100 to move to the next question.
Relative importance of each driver
2014 | Middle East | Students | Engineering/IT
Employer Reputation & Image
People & Culture
Job Characteristics
Remuneration & Advancement Opportunities
22% 26%
24%28%
21% 27%
25%27%
29
• How important are each of the aspects below to you? Please divide 100 points between the alternatives, depending on how important they are to you. The total must equal 100 to move to the next question.
• Which of these attributes are most important to you? (Max. 3)
Employer Reputation & Image | Attractive attributes
2014 | Middle East | Students | Engineering/IT
47%
38%
37%
36%
30%
28%
21%
20%
18%
8%
33%
36%
26%
29%
33%
31%
27%
24%
24%
15%
Innovation
Financial strength
Market success
Attractive/exciting products andservices
Inspiring management
Ethical standards
Fast-growing/entrepreneurial
Prestige
Environmental sustainability
Corporate Social ResponsibilityAmerican University of Beirut
All universities
30
• How important are each of the aspects below to you? Please divide 100 points between the alternatives, depending on how important they are to you. The total must equal 100 to move to the next question..
• Which of these attributes are most important to you? (Max. 3)
Job Characteristics | Attractive attributes
2014 | Middle East | Students | Engineering/IT
47%
46%
38%
36%
29%
23%
20%
16%
15%
14%
54%
38%
31%
34%
32%
23%
21%
11%
19%
14%
Professional training anddevelopment
Opportunities for internationaltravel/relocation
Secure employment
Challenging work
Flexible working conditions
Team-oriented work
High level of responsibility
Client interaction
Variety of assignments
Control over my number of workinghours
American University of Beirut
All universities
31
• How important are each of the aspects below to you? Please divide 100 points between the alternatives, depending on how important they are to you. The total must equal 100 to move to the next question.
• Which of these attributes are most important to you? (Max. 3)
People & Culture | Attractive attributes
2014 | Middle East | Students | Engineering/IT
54%
39%
37%
36%
34%
31%
26%
14%
11%
8%
53%
28%
42%
41%
40%
19%
20%
16%
16%
9%
A creative and dynamic workenvironment
Recognising performance(meritocracy)
Leaders who will support mydevelopment
A friendly work environment
Respect for its people
Enabling me to integrate personalinterests in my schedule
Interaction with international clientsand colleagues
Recruiting only the best talent
Support for gender equality
Acceptance towards minoritiesAmerican University of Beirut
All universities
32
• How important are each of the aspects below to you? Please divide 100 points between the alternatives, depending on how important they are to you. The total must equal 100 to move to the next question.
• Which of these attributes are most important to you? (Max. 3)
Remuneration & Advancement Opportunities | Attractive attributes
2014 | Middle East | Students | Engineering/IT
44%
43%
39%
34%
26%
26%
22%
17%
13%
12%
36%
37%
40%
23%
28%
31%
23%
18%
20%
17%
Good reference for future career
High future earnings
Leadership opportunities
Clear path for advancement
Competitive base salary
Sponsorship of future education
Performance-related bonus
Rapid promotion
Competitive benefits
Overtime pay/compensationAmerican University of Beirut
All universities
33
• How important are each of the aspects below to you? Please divide 100 points between the alternatives, depending on how important they are to you. The total must equal 100 to move to the next question.
• Which of these attributes are most important to you? (Max. 3)
• This table shows the most attractive of the 40 attributes, taking into account the overall importance of the driver categories to the students. This analysis gives a summarised 360 degree view of what influences employer attractiveness.
Students’ overall top 10 preferences
2014 | Middle East | Students | Engineering/IT
All universitiesAmerican University of Beirut
Employer Reputation & Image
People & Culture
Job Characteristics
Remuneration & Advancement Opportunities
ure e 1. High future earnings ning a 2. Professional training and development
rnati 3. Opportunities for international travel/relocation amic 4. A creative and dynamic work environment
ce fo 5. Good reference for future careerp op 6. Leadership opportunitiesovat 7. Innovation
emp 8. Secure employmentngin 9. Challenging work
ork e10. A friendly work environment
ning 1. Professional training and development amic 2. A creative and dynamic work environment
uppo 3. Leaders who will support my development ork e 4. A friendly work environment
rnati 5. Opportunities for international travel/relocationp op 6. Leadership opportunities
ure e 7. High future earnings for it 8. Respect for its peoplengin 9. Challenging work
ce fo 10. Good reference for future career
34
• The Universum Career Profiles are based on the attributes that students select as most important. More details can be found in the Appendix.
The Universum Career Profiles
2014 | Middle East | Students | Engineering/IT
LEADER: A student who aims to be inspired and supported by management and searches for jobs where he/she can apply and further develop his/her leadership skills. This student is not afraid of making decisions and taking responsibility.
INTERNATIONALIST: A student who is open-minded and prefers international surroundings. This type of student enjoys meeting new people, travelling and working abroad.
IDEALIST: A student who pursues ethical and sustainable principles and values. This student is strongly attracted to employers whose mission and vision are in line with his/her own principles and standards.
HUNTER: A student who focuses on monetary aspects. This student chases financially lucrative and competitive jobs.
CAREERIST: A student who continuously wants to develop. This type of student wants to follow a promising career path within a prestigious and meritocratic environment.
ENTREPRENEUR: A student who appreciates working in an evolving environment, in which he/she can solve changing and challenging problems.
HARMONISER: A student who prefers a stable work environment that is characterised by a respectful and balanced management philosophy.
35
• Which of these are most important to you? • The Universum Career Profiles are based on the attributes that students selected as attractive for their first employer. See more details in Appendix.
The Universum Career Profiles
2014 | Middle East | Students | Engineering/IT
American University of Beirut
All universities
36
Table of contents
2014 | Middle East | Students | Engineering/IT
EMPLOYER EVALUATION
CAREER PROFILE EVALUATION
EXECUTIVE SUMMARYAPPENDIX
UNIVERSITY BRAND PERCEPTION
37
Employer Evaluation
This chapter analyses the employer branding efforts and relative attractiveness of different employers towards your students. The information and insights in the report will help you to:
Evaluate relative performance of different employers and understand what challenges they face. Use these insights to successfully manage your corporate relationships.
Provide tangible feedback to your existing corporate partners on their employer branding efforts towards your students. Understand if the activities they organised have been effective.
Understand which employers your students would like to meet and want to learn more about. Use these insights to bring new employer partners into cooperation with your organisation.
2014 | Middle East | Students | Engineering/IT
38
• For layout reasons, the employer’s name can be shortened in this report.
The Universum Rankings
2014 | Middle East | Students | Engineering/IT
“Now choose the 5 employers you most want to work for, your 5 Ideal Employers.”
“Have you applied or will you apply to these companies/ organisations?”
“Below is a list of companies and organisations. For which of these employers would you consider working?”
CONSIDERED EMPLOYER RANKING
(as many as applicable)
IDEAL EMPLOYER RANKING
(maximum five employers)
POTENTIAL APPLICANTS’ RANKING
(Yes, I have applied or will apply)
FULL COMPANY LIST (131 employers within each
main field of study)
39
ENGINEERING/IT
Official Ideal Employer Ranking | Middle East 2014
2014 | Middle East | Students
Employer Rank 2014
Percent 2014 Employer Rank
2014Percent
2014
Saudi Aramco 1 31,13% 1 HP 16 5,44% 3Google 2 23,19% -1 Shell 17 4,93% -3SABIC 3 20,28% 2 Qatar foundation 18 4,90% NEW -Microsoft 4 18,29% 0 Qatar Airways 19 4,64% 8Schlumberger 5 14,72% -2 Saudi Telecom 20 4,52% 17Intel 6 10,19% 3 Baker Hughes 21 4,46% 4General Electric 7 9,05% 1 Mobily 22 4,36% 10Samsung 8 8,80% NEW - MBC 23 4,29% NEW -IBM 9 8,55% -3 ABB 24 4,03% 5Cisco Systems 10 8,44% 1 Schneider Electric 25 4,01% -1Sony 11 8,37% 2 Bin Ladin Group 26 3,83% NEW -Dar Al-Handasah 12 6,97% 0 TOTAL 27 3,73% -4Qatar Petroleum 13 6,78% -6 ExxonMobil 28 3,50% -11Siemens 14 5,72% 4 Petro Rabigh 29 3,42% 32Oracle 15 5,55% -5 Halliburton 30 3,14% NEW -
Trend Trend
40
The Universum Recruitment Funnel
2014 | Middle East | Students | Engineering/IT
WOULD THEY CONSIDER WORKING FOR YOU?
HAVE THEY APPLIED OR WILL THEY APPLY TO YOU?
DO STUDENTS KNOW WHO YOU ARE?
ARE YOU THEIR IDEAL EMPLOYER?
Awareness
Consideration
Desire
Application
41
American University of Beirut | Engineering/IT
• Below is a list of companies and organisations. For which of these employers would you consider working?
Considered Employer Ranking | Top 30
2014 | Middle East | Students | Engineering/IT
Employer Rank 2014
Percent 2014 Employer Rank
2014Percent
2014
Google 1 45,87% 0 HP 16 20,23% -4Dar Al-Handasah 2 36,47% 1 Nestlé 17 19,66% -1Microsoft 3 34,19% -1 Shell 17 19,66% 10Samsung 4 31,05% NEW - Procter & Gamble (P&G) 19 19,09% 0Sony 5 29,91% 0 Bain & Company 20 18,52% 18Intel 6 29,06% -3 Nokia 20 18,52% -7Booz & Company 7 27,07% 0 Qatar Petroleum 20 18,52% -5Bechtel 8 26,78% NEW - LG Electronics 23 18,23% -14Khatib & Alami 9 26,50% NEW - General Electric 24 17,66% -14Schlumberger 10 25,64% 4 The Coca-Cola Company 25 16,52% 4McKinsey & Company 11 25,07% 8 Solidere 26 15,38% -4General Motors 12 22,22% -2 TOTAL 26 15,38% -2The Boston Consulting Group 12 22,22% 7 PepsiCo 28 15,10% 6IBM 14 21,94% -6 Deloitte 29 14,81% 11Siemens 15 21,08% 1 Ericsson 29 14,81% -13
Trend Trend
42
American University of Beirut | Engineering/IT
• Now choose the 5 employers you most want to work for, your 5 Ideal Employers.
Ideal Employer Ranking | Top 20
2014 | Middle East | Students | Engineering/IT
Employer Rank 2014
Percent 2014 Employer Rank
2014Percent
2014
Google 1 34,88% 0 The Boston Consulting Group 11 9,88% 0Microsoft 2 22,09% 0 Shell 12 8,72% 8Dar Al-Handasah 3 17,44% 0 Sony 13 8,14% -6Intel 4 14,24% 0 Bain & Company 14 6,40% 17Khatib & Alami 5 11,92% NEW - Qatar Petroleum 14 6,40% 4Schlumberger 6 11,63% 4 Siemens 16 6,10% 7Bechtel 7 11,34% NEW - Cisco Systems 17 5,81% 3Booz & Company 7 11,34% -2 General Electric 18 5,52% -5McKinsey & Company 9 10,76% -2 General Motors 18 5,52% -9Samsung 9 10,76% NEW - IBM 18 5,52% -7
Trend Trend
43
American University of Beirut | Engineering/IT
• Now choose the 5 employers you most want to work for, your 5 Ideal Employers.• Have you applied or will you apply to these companies/organisations?
Potential Applicant Ranking | Top 10
2014 | Middle East | Students | Engineering/IT
Employer Rank 2014
Percent 2014
Google 1 8,23% 0Dar Al-Handasah 2 7,03% 0Microsoft 3 4,82% 1McKinsey & Company 4 4,62% 2Schlumberger 4 4,62% 3The Boston Consulting Group 6 4,02% 4Booz & Company 7 3,01% -4Khatib & Alami 8 2,81% NEW -Shell 8 2,81% 7Bechtel 10 2,61% NEW -
Trend
44
• Which of the following attributes do you associate with each employer? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
• The attributes are sorted clockwise according to attractiveness as rated by your students. 12:00 is the most attractive attribute.
American University of Beirut
All universities
2014 | Middle East | Students | Engineering/IT
Employer Reputation & Image | Associations with Ideal Employers
45
• Which of the following attributes do you associate with each employer? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
Job Characteristics | Associations with Ideal Employers
2014 | Middle East | Students | Engineering/IT
American University of Beirut
All universities
• The attributes are sorted clockwise according to attractiveness as rated by your students. 12:00 is the most attractive attribute.
46
• Which of the following attributes do you associate with each employer? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
• The attributes are sorted clockwise according to attractiveness as rated by your students. 12:00 is the most attractive attribute.
People & Culture | Associations with Ideal Employers
2014 | Middle East | Students | Engineering/IT
American University of Beirut
All universities
47
• Which of the following attributes do you associate with each employer? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
• The attributes are sorted clockwise according to attractiveness as rated by your students. 12:00 is the most attractive attribute.
Remuneration & Advancement Opportunities | Associations with Ideal Employers
2014 | Middle East | Students | Engineering/IT
American University of Beirut
All universities
48
• Please write the first word that comes to mind when you think of these employers. • These are answers written in by students who chose each company as an Ideal Employer.
• Spelling mistakes might occur.• The size of the words are adapted for each chart.
Top of mind associations with Ideal Employers
2014 | Middle East | Students | Engineering/IT
American University of Beirut
All universities
49
The Universum communication channels framework
2014 | Middle East | Students | Engineering/IT
• Career guidance websites• Employer websites• Job boards• Live webinars with employers• Mobile apps• News websites advertisements• Professional networks/communities• Social networks/communities• Targeted emails
• Advertisements in business magazines• Advertisements in lifestyle magazines & other
periodicals• Career guides/books• Career magazines for students• News print media advertisements• Recruitment brochures• University press & student organisation
publications
• Direct mailings• Outdoor/billboard advertisements• Radio advertisements• TV advertisements
• Career fairs• Employer presentations on campus• Employer-sponsored events• Informational interviews• Lectures/case studies as part of curriculum• Skills sessions organised by employers• Student conferences
OTHER CHANNELSIN-PERSON
DIGITALPRINT
50
• Through which channels have you learnt about these employers?
Students most used communication channels
2014 | Middle East | Students | Engineering/IT
41%
36%
32%
25%
19%
18%
18%
18%
17%
12%
12%
12%
12%
11%
11%
32%
35%
35%
28%
22%
23%
17%
18%
26%
12%
15%
18%
11%
14%
16%
Career fairs
Employer websites
Social networks/communities
Professional networks/communities
Career guidance websites
University press & student organisation publications
Employer presentations on campus
Outdoor/billboard advertisements
TV advertisements
Mobile apps
Career guides/books
Employer-sponsored events
Targeted emails
Advertisements in business magazines
Career magazines for studentsAmerican University of Beirut
All universities
51
Table of contents
2014 | Middle East | Students | Engineering/IT
EMPLOYER EVALUATION
CAREER PROFILE EVALUATION
EXECUTIVE SUMMARYAPPENDIX
UNIVERSITY BRAND PERCEPTION
52
University Brand Perception
This chapter evaluates your university brand, as perceived by your current students and by students at other universities in Middle East, who would choose American University of Beirut if they could begin their studies again. The information and insights in the report will help you to:
Identify your competitive advantage over your student recruitment competitors, by:
• Understanding your internal identity! Which attributes do your students associate you with?
• Understanding your external image! Which attributes do students at other universities in Middle East associate you with?
• Understanding the fundamental reasons for choosing a university and what makes a university attractive in the eyes of students.
Monitor the effectiveness of your communication and activities in building a strong university brand.
Find out how likely your students are to recommend your university to friends and family members.
2014 | Middle East | Students | Engineering/IT
53
• Which of the following influenced you the most to choose your university? • The chart shows the top 10 factors that influenced your students when choosing American University of Beirut.
Why did your students choose your University? (1/2)
2014 | Middle East | Students | Engineering/IT
77%
39%
25%
19%
16%
15%
11%
10%
7%
35%
27%
20%
6%
35%
15%
24%
13%
6%
University rankings
Parents
Career & university fairs
Alumni of the university
Friends
Teachers or career guidance counselors at the school I wasattending
Students of the university
University's website
Information event at the school I was attending American University of Beirut
All universities
54
• Which of the following influenced you the most to choose your university? • The chart shows the top 10 factors that influenced your students when choosing American University of Beirut.
Why did your students choose your University? (2/2)
2014 | Middle East | Students | Engineering/IT
6%
6%
6%
4%
4%
1%
1%
1%
1%
4%
5%
19%
7%
13%
6%
4%
1%
3%
2%
8%
Media coverage, including articles in newspapers andmagazines
Tuition fees
University directories/guides
Information event at university (e.g. open campus day)
Online social networks/communities (e.g. Facebook)
Printed promotional material, including catalogues andbrochures
Advertising in print media
Online advertising
Videos produced by the university
OtherAmerican University of Beirut
All universities
55
• How satisfied are you with your current educational institution?
How satisfied are your students with American University of Beirut?
is the average score among your
students
is the average score for all universities
2014 | Middle East | Students | Engineering/IT
7,8 7,4
American University of Beirut All universitiesExtremely satisfied
Not at all satisfied
11%14%
31%
19%
9%8%
2%3%1%1%
14%
21%
30%
18%
9%
4%2%1%1%
10987654321
56
All universitiesAmerican University of Beirut
• If you could begin your studies again at any educational institution, would you choose your current college or university?
If your students could begin their studies again, would they choose American University of Beirut?
2014 | Middle East | Students | Engineering/IT
Yes, definitely No, not at allMaybe Yes, definitely No, not at allMaybe
53%32%
14%
51%35%
13%
57
• Which other college or university would you consider instead?
If students could begin their studies again, they would choose…
2014 | Middle East | Students | Engineering/IT
53%
2%
44%
51%
27%
21%
Current college or university
Another University
Foreign University
American University of Beirut
All universities
58
• If you could begin your studies again at any college or university, which would you choose? • The results are based on respondents who answered ”maybe” or ”No, not at all” in question ”If you could begin your studies again at any educational institution, would you choose your current college or university?”
If students could begin their studies again | Preferred universities
2014 | Middle East | Students | Engineering/IT
47%would choose another university. The most
preferred are presented in the table.
53%of your students would
choose American University of Beirut
if they made the choice again.
American University of Beirut
University Rank Percent
Foreign college or university 1 95%
59
• If you could begin your studies again at any college or university, which would you choose? • The results are based on respondents who answered ”maybe” or ”No, not at all” in question ”If you could begin your studies again at any educational institution, would you choose your current college or university?”
If students could begin their studies again | Preferred universities
2014 | Middle East | Students | Engineering/IT
49%would choose another university. The most
preferred are presented in the table.
51%of the students would choose their current
university if they made the choice again.
All universities
University Rank Percent
Foreign college or university 1 43%King Fahd University of Petroleum & Minerals 2 19%American University of Beirut 3 8%American University of Cairo 4 4%King Abdullah University of Science and Technology 5 3%Texas A&M University at Qatar 6 3%King Abdulaziz University 7 2%University of Qatar 8 2%Carnegie Mellon University 9 1%German University in Cairo 10 1%
60
• If you could begin your studies again at any educational institution, would you choose your current college or university? • The chart presents the universities with the highest share of their students answering that they would choose them again, if they were to begin their studies again.
• Only universities with at least 30 respondents are presented in the table.
Universities with the largest share of loyal students
2014 | Middle East | Students | Engineering/IT
By loyal students we mean students who
would definitelychoose their current education institution, if they could begin their studies again.
68%
55%
53%
49%
47%
38%
52%
King Saud University
King Fahd University of Petroleum & Minerals
American University of Beirut
Lebanese American University
American University of Cairo
Prince Sultan University
Other
61
• This framework has been developed by Universum in cooperation with universities.
The Universum Drivers of University Attractiveness
Various aspects of the education provided by the university.• Quality and variety of courses• Attractive/exciting programs and fields of study• Challenging curriculum• Unique or particular programs• Exceptional professors/lecturers• Practical aspects within the curriculum• International focus• Strong student support (e.g. Tutors, advisors, etc.)• Study abroad program
Long-term opportunities the university provides for students.• Supports and develops entrepreneurship• Good reference for future career and/or education• Launching pad for international career• High employment among graduates• Opportunities to network with employers• Strong ties with industry• Teaches transferable and practical skills employers
are looking for• Target school for employers in my field• Focus on professional development
Refers to the university as a whole.• Tradition of academic excellence• State-of-the-art facilities• Successful alumni• Internationally acclaimed• Prestige• Low costs (e.g. accommodation, tuition,
living expenses, etc.)• Availability of financial aid and scholarships• Highly-ranked within its field• Recommended by friends/family
UNIVERSITY/COLLEGE REPUTATION & IMAGE EDUCATIONAL OFFERING
EMPLOYABILITY & ADVANCEMENT OPPORTUNITIESSocial environment on- and off-campus.• International student body• Creative and dynamic atmosphere• Social and recreational activities • Friendly and open environment • Attractive geographic location• Acceptance towards minorities• Support for gender equality• Secure campus environment• Heritage and tradition
UNIVERSITY/COLLEGE CULTURE & STUDENT LIFE
2014 | Middle East | Students | Engineering/IT
62
• How important are each of the aspects below to you? Please divide 100 points between the alternatives, depending on how important they are to you. The total must equal 100.
Relative importance of each driver
University/College Reputation & Image
University/College Culture & Student Life
Educational Offering
Employability & Advancement Opportunities
2014 | Middle East | Students | Engineering/IT
All universitiesAmerican University of Beirut
25%25%
19%31%
26%
28%
21%
27%
63
Most attractive attributes
2014 | Middle East | Students | Engineering/IT
1. Internationally acclaimed2. Highly-ranked within its field3. Tradition of academic excellence
UNIVERSITY/COLLEGE REPUTATION & IMAGE1. Highly-ranked within its field2. Tradition of academic excellence3. Internationally acclaimed
UNIVERSITY/COLLEGE REPUTATION & IMAGE
1. Exceptional professors/lecturers2. Attractive/exciting programs and fields of study3. Quality and variety of courses
EDUCATIONAL OFFERING1. Quality and variety of courses2. Strong student support (e.g. Tutors, advisors, coaching etc.)3. Attractive/exciting programs and fields of study
EDUCATIONAL OFFERING
1. Creative and dynamic atmosphere2. Friendly and open environment3. Secure campus environment
UNIVERSITY/COLLEGE CULTURE & STUDENT LIFE1. Creative and dynamic atmosphere2. Friendly and open environment3. Secure campus environment
UNIVERSITY/COLLEGE CULTURE & STUDENT LIFE
1. Good reference for future career and/or education2. High employment among graduates3. Focus on professional development
EMPLOYABILITY & ADVANCEMENT OPPORTUNITIES1. Good reference for future career and/or education2. High employment among graduates3. Focus on professional development
EMPLOYABILITY & ADVANCEMENT OPPORTUNITIES
American University of Beirut All universities
64
What students consider attractive vs. what they associate with you
Averageattractiveness ofthe attributeswithin the driver
Important areas where your university rates low -
consider whether to adapt communication
Important areas where your university rates
highly - continue communicating
Less important areas where your university
rates low - monitor / no action
Less important areas where your university
rates highly - keep as is
Average association for your university
Attractiveness of the
attributes
Attributes that your students associate with your
university
2014 | Middle East | Students | Engineering/IT
65
YOUR STUDENTS
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
University/College Reputation & Image | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
66
YOUR STUDENTS
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
Educational Offering | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
67
YOUR STUDENTS
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
University/College Culture & Student Life | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
68
YOUR STUDENTS
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
Employability & Advancement Opportunities | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
69
ALL STUDENTS
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
University/College Reputation & Image | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
70
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
Educational Offering | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
ALL STUDENTS
71
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
University/College Culture & Student Life | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
ALL STUDENTS
72
• Which of the following attributes do you associate with each institution? Please select as many as applicable.• Which of these attributes are most important to you? (Max. 3)
Employability & Advancement Opportunities | Attractiveness vs. Associations
2014 | Middle East | Students | Engineering/IT
ALL STUDENTS
73
• What is the first word that comes to mind when you think of your current educational institution? • These are answers written in by students. • Spelling mistakes might occur.
Top of mind associations with American University of Beirut
2014 | Middle East | Students | Engineering/IT
YOUR STUDENTS
74
• How likely is it that you would recommend your educational institution to friends or family?
Would your students recommend American University of Beirut to a friend or family member?
is the average score among your
students
is the average score for all universities
2014 | Middle East | Students | Engineering/IT
8,3 7,4
Extremely likely
Not at allAmerican University of Beirut All universities
18%18%20%
18%
7%8%
4%3%
1%3%
31%
22%22%
10%
5%4%6%
1%
10987654321
75
• Which of these career services have you used at your educational institution? Please select as many as applicable.• Which of these are most important to you? Please select a maximum of three alternatives.
Evaluation of career services offered by American University of Beirut
2014 | Middle East | Students | Engineering/IT
76
• How would you rate the career services offered at your educational institution?
Rating of career services
is the average score among your
students
is the average score for all universities
2014 | Middle East | Students | Engineering/IT
7,0 6,7
Poor ExcellentAmerican University of Beirut All universities
9%11%
24%
16%
13%12%
7%
2%3%4%
10%9%
25%27%
7%7%
5%4%
3%2%
10987654321
77
• Are you aware of/do you use the following career related services offered by your university?
Are students aware of all career services you provide?
2014 | Middle East | Students | Engineering/IT
Aware and using Unaware, but would useAware, but not using Unaware and wouldn’t use
47%
72%
36%
48%
33%
41%
39%
36%
22%
19%
32%
33%
28%
27%
35%
38%
26%
9%
26%
17%
34%
29%
19%
23%
4%
1%
6%
3%
6%
3%
6%
3%
Career advice by professors and lecturers
Career fairs at university
Career guidance material (e.g. brochures, guidance website, newsletter)
Company workshops/presentations organised by the university
Job application preparation/training
Online vacancy search/job board with external offers
Services offered by the departmental/faculty career service
Services offered by the university's central career service
78
Table of contents
2014 | Middle East | Students | Engineering/IT
EMPLOYER EVALUATION
CAREER PROFILE EVALUATION
EXECUTIVE SUMMARYAPPENDIX
UNIVERSITY BRAND PERCEPTION
79
• Which educational institution do you attend?
Educational institutions (1/1)
2014 | Middle East | Students | Engineering/IT
University Total University Total
King Saud University 10% University of Qatar 1%King Fahd University of Petroleum & Minerals 10% Kuwait University 1%King Abdulaziz University 6% King Abdullah University of Science and Technology 1%College of the North Atlantic, Qatar 5% Arab Open University Saudi Arabia 1%Cairo University 4% American University of Kuwait 1%German University in Cairo 3% Texas A&M University at Qatar 0%King Faisal University 3% Arab Open University Kuwait 0%American University of Beirut 3% Al Yamamah University 0%Prince Sultan University 3% Carnegie Mellon University 0%American University of Cairo 2% Other 43%Lebanese American University 2%
80
• Please select your major(s)/main area(s) of study.
Areas of study
2014 | Middle East | Students | Engineering/IT
ENGINEERING (1/2)
Area of studyAmerican
University of Beirut
All universities
Computer Engineering/Computer Science 21% 11%Mechanical Engineering 20% 20%Civil/Construction Engineering 19% 12%Electrical Engineering 17% 18%Electronic & Communication Engineering 13% 14%Chemical Engineering 12% 9%Architectural Engineering 6% 11%Software Engineering 6% 2%Management Engineering 5% 3%Environmental Engineering 5% 2%Control & Automation Engineering 4% 3%Agriculture/Food Engineering 4% 1%Manufacturing Engineering 3% 3%Biomedical Engineering 2% 1%Urban and Regional Planning 2% 1%Mechatronics Engineering 2% 2%
81
• Please select your major(s)/main area(s) of study.
Areas of study
2014 | Middle East | Students | Engineering/IT
ENGINEERING (2/2)
Area of studyAmerican
University of Beirut
All universities
Robotics 2% 2%Aeronautics/Aerospace Engineering 1% 1%Finance Engineering 1% 0%Physics Engineering 1% 1%Industrial Engineering 1% 6%Metallurgical and Materials Engineering 1% 1%Quality Engineering 1% 1%Geomatics Engineering 0% 1%Geophysical Engineering 0% 1%Marine/Maritime Engineering 0% 0%Mathematics Engineering 0% 1%Petroleum Engineering 0% 4%Meteorological Engineering 0% 0%Mining Engineering 0% 1%Naval Architecture 0% 0%Textile Engineering 0% 0%Other Engineering 4% 3%
82
• Please select your major(s)/main area(s) of study.
Areas of study
2014 | Middle East | Students | Engineering/IT
IT (1/1)
Area of studyAmerican
University of Beirut
All universities
Computer Science / Engineering 96% 46%Software Engineering 38% 29%Business Systems Analysis and Design 8% 12%e-Business Systems 8% 6%Information Systems 8% 32%Business Computing Systems 4% 7%Artificial Intelligence 0% 10%Electronic Publishing 0% 1%Information Management 0% 10%Other IT 4% 20%
83
The Universum Career Profiles (1/2)
2014 | Middle East | Students | Engineering/IT
HARMONISER• Respect for its people (2)• Enabling me to integrate personal
interests in my schedule (3)• Team-oriented work (1)
• Secure employment (2)• Control over my number of working hours (3)• Flexible working conditions (3)• Overtime pay/compensation (1)
The Universum Career Profiles are based on the Universum Drivers of Employer Attractiveness. Different attribute selections produce different Career Profiles. To match a certain profile, a minimum amount of points must be reached.
CAREERIST• Prestige (3)• Recruiting only the best talent (3)• Clear path for advancement (3)• Market success (1)• Professional training and development (1)
• Sponsorship of future education (2)• Rapid promotion (3)• Recognising performance (meritocracy) (2)• Good reference for future career (3)
ENTREPRENEUR• Fast-growing/entrepreneurial (3)• A creative and dynamic work
environment (3)• Challenging work (1)
• Variety of assignments (1)• Innovation (2)• Attractive/exciting products and services (1)
6 out of 11 points
7 out of 15 points
12 out of 21 points
84
The Universum Career Profiles (2/2)
2014 | Middle East | Students | Engineering/IT
INTERNATIONALIST• Opportunities for international
travel/relocation (3)• Interaction with international clients and
colleagues (3)
HUNTER• Competitive base salary (3)• High future earnings (3)• Performance-related bonus (2)
• Competitive benefits (1)• Client interaction (1)• Financial strength (1)
IDEALIST• A friendly work environment (1)• Ethical standards (3)• Corporate Social Responsibility (3)
• Environmental sustainability (3)• Support for gender equality (2)• Acceptance towards minorities (2)
6 out of 14 points
6 out of 6 points
6 out of 11 points
LEADER• Leadership opportunities (3)• Leaders who will support my
development (3)
• High level of responsibility (2)• Inspiring management (2)
5 out of 10 points
85
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