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University of Iceland. Computer Services. Finnur Þorgeirsson Systems Engineer Reiknistofnun Háskóla Íslands E-mail: [email protected] www.rhi.hi.is. Finnur Thorgeirsson -RHI, 28 Sept 2009. Computer Services Department. RHÍ Services. - Internet/ Email Data Storage - PowerPoint PPT Presentation
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University of Iceland
Finnur Þorgeirsson
Systems EngineerReiknistofnun Háskóla Íslands
E-mail: [email protected]
www.rhi.hi.is
Computer Services
Finnur Thorgeirsson -RHI, 28 Sept 2009
Finnur Thorgeirsson -RHI, 28 Sept 2009
Computer Services Department
RHÍ Services
- Internet/ Email- Data Storage- UGLA - Enhanced University Intraweb - Wireless Access- User support / Helpdesk- Department support- Printing Facility- Computer Labs- VPN & ADSL Access
Finnur Thorgeirsson -RHI, 28 Sept 2009
Computer Services
Staff
- Management – 3 people- Networking Department – 4- Helpdesk – 3+1- 2nd level Users Support - 5- Systems Administrators - 6- Software Development – 6+2
Finnur Thorgeirsson -RHI, 28 Sept 2009
Networking
Provides : Network Connections at Work and at Home - Integral part of IT Infrastructure- High Speed Network Across Campus Network- Registered Users can use ADSL at Home- Telephone Systems- Wireless Connectivity at Campus Area (Available in Most Places)
More info on Networks and Regulations - http://www.rhi.hi.is
Finnur Thorgeirsson -RHI, 28 Sept 2009
Systems Department- Administration all the Servers- Involves in Managing, integrating and deployment various systems- Plays vital role in running systems smoothly- Involves in setup, configuration and maintaining HI system Infrastructure-Design of Service Architecture
Users Support- Help Desk- First Line Support / 2nd line support- Phone Support- Email Support- Computer Maintenance /Troubleshooting - Installing Applications, Establishing Network Communications,- Departments Support- Remote support
Finnur Thorgeirsson -RHI, 28 Sept 2009
Software Department
• University Intranet • University information Gateway• For all registered users at the university• Your entire information gateway, such as exam results Course info, rules and so on.• Accessible in both English and Icelandic.
UGLA:
-Develops University's Software-Integrate Applications-Ugla – http://ugla.hi.is
Finnur Thorgeirsson -RHI, 28 Sept 2009
Data Storage / Email
Note: Users are encourage to save their documents in their home drive (Usually drive F: or H: )
- Home Space : More than GB / username- Email Quota : Above GB- Mapped Drive letter (F: home, V: www) and some other
-Use mail client (e.g., outlook etc)-From the web http://mail.hi.is-VPN can be used to map drive from Home
Email Check / Access
Finnur Thorgeirsson -RHI, 28 Sept 2009
Free Courses
Finnur Thorgeirsson -RHI, 28 Sept 2009
Help Desk Information
Email : [email protected] 525 4222
Opening Hours : 8am to 16pm (Monday – Friday)Visiting Hours : 8am to 16pm (Monday – Friday)
Web Linkshttp://www.rhi.hi.is –Computer Labs and other Informationhttp://www.hi.is – University of Icelandhttp://ugla.hi.is – University's Intrawebhttp://www2.rhi.hi.is/presentation/
Finnur Thorgeirsson -RHI, 28 Sept 2009
Computer LABS
Finnur Thorgeirsson -RHI, 28 Sept 2009
Future
- Establishing New Helpdesk- Three New high class Computer Labs with Gigabit Connectivity- Cluster Available with GRID Technology- The integration of two University's IT Infrastructure
News :
- First University to Join GRID technology- Joined at Nordugird- Workshop organized for its use- http://www.nordugrid.org/loadmon.php- Conf page : http://icegrid2007.hi.is
Any Questions ?
Finnur Thorgeirsson -RHI, 28 Sept 2009
Thank you
