University Libraries’University Libraries’

Introductory Introductory Guide to Guide to

BorrowersBorrowers

Let’s get Let’s get started…started…

Just who are Just who are these these

“Borrowers“Borrowers””

Of course…Of course…

StudentsStudents

StaffStaff

FacultyFaculty

Have borrowing privilegesHave borrowing privileges

UB Affiliated UsersUB Affiliated Users

Non-UB Affiliated Non-UB Affiliated UsersUsers

Many other folks do alsoMany other folks do also

UB Affiliated UsersUB Affiliated Users

Temporary UB FacultyTemporary UB Faculty (TFAC)(TFAC)

Temporary UB StudentsTemporary UB Students (TSTU (TSTU

UBST)UBST)

Sixty & Over AuditorsSixty & Over Auditors (TSTU SIX)(TSTU SIX)

Temporary FacultyTemporary Faculty

Letter from Letter from DepartmentDepartment

Photo IDPhoto ID

WhiteWhite Borrower CardBorrower Card

Temporary StudentTemporary Student

Letter from Department Letter from Department or Sponsoring Faculty, or Sponsoring Faculty,

oror

Proof of RegistrationProof of Registration

Photo IDPhoto ID

WhiteWhite Borrower Card Borrower Card

Sixty & Over AuditorSixty & Over Auditor

60 & Over 60 & Over Auditor ID CardAuditor ID Card

Photo IDPhoto ID

WhiteWhite Borrower Borrower CardCard

Non-UB Affiliated UsersNon-UB Affiliated Users

Open AccessOpen Access (OAFA (OAFA OAST)OAST)

InfoPassInfoPass (INFO) (INFO)

Library Sponsored ProgramsLibrary Sponsored Programs

US Government DocumentsUS Government Documents

Borrowers Borrowers (DOCC)(DOCC)

Special Courtesy BorrowersSpecial Courtesy Borrowers

Open AccessOpen Access

SUNY SUNY CardCard

Record Record Expires Expires 2/23 2/23 or or 9/239/23

Blue Blue Borrower Borrower CardCard

InfoPassInfoPass Institution Institution ID CardID Card

Record Record Expires on Expires on Date Date InfoPassInfoPass ExpiresExpires

BlueBlue Borrower Borrower CardCard

OpenOpen

AccessAccessInfoPassInfoPass

Huh?

All Western New York SUNY Institutions are All Western New York SUNY Institutions are members of the Western New York members of the Western New York Library Resource Council (WNYLRC), Library Resource Council (WNYLRC), Issue Issue InfoPassesInfoPasses, and lend to , and lend to InfoPassInfoPass users.users.

Really?

This means that This means that UBUB Students, Staff, Students, Staff, and Faculty can borrow at WNY and Faculty can borrow at WNY Non-SUNY Libraries, and Students, Non-SUNY Libraries, and Students, Staff, and Faculty of WNY Non-Staff, and Faculty of WNY Non-SUNY Libraries can borrow at SUNY Libraries can borrow at UBUB..

No way…

SUNY borrowing policies SUNY borrowing policies alwaysalways override any override any other borrowing program!other borrowing program!

So…

SUNY Students, Staff, and Faculty alwaysalways borrow under Open Access!

Cool!

Library Sponsored Library Sponsored ProgramsPrograms

UB AlumniUB Alumni (COU (COU ALUM)ALUM)

Corporate BorrowersCorporate Borrowers (COU (COU

CORP)CORP)

Friends of University Friends of University LibrariesLibraries (COU FR) (COU FR)

Special CourtesySpecial Courtesy BorrowersBorrowers (COU) (COU)

UB AlumniUB Alumni

UB Alumni Association UB Alumni Association Membership CardMembership Card

Photo IDPhoto ID

Record Expires on Date Alumni Record Expires on Date Alumni Membership ExpiresMembership Expires

BlueBlue Borrower Card Borrower Card

Corporate BorrowersCorporate Borrowers

Borrower Cards Issued at Borrower Cards Issued at Libraries’ Libraries’ Billing OfficeBilling Office

Friends of University Friends of University LibrariesLibraries

$50.00 $50.00 Membership FeeMembership Fee

Borrower Cards Borrower Cards Issued at Issued at Libraries’ Billing Libraries’ Billing OfficeOffice

Photo IDPhoto ID

Special CourtesySpecial Courtesy

Special Courtesy borrowing Special Courtesy borrowing privileges are granted at privileges are granted at

the discretion of a Reference the discretion of a Reference Librarian or an authorized Librarian or an authorized Circulation SupervisorCirculation Supervisor

Photo IDPhoto ID

BlueBlue Borrower Card Borrower Card

US Government Documents US Government Documents BorrowerBorrower

Federal DepositoryFederal DepositoryFree Access to Free Access to

PublicPublic

Photo IDPhoto ID

Record Expires in Record Expires in One Year One Year

BlueBlue Borrower Card Borrower Card

COU Records Automatically COU Records Automatically BlockedBlocked

Incurred Incurred ChargeCharge$$

Overdue ItemsOverdue Items

Computer AccessComputer Access

All courtesy All courtesy Borrowers have Borrowers have access to BISON access to BISON Work Stations and Work Stations and PrintersPrinters

Courtesy Courtesy Borrowers DO NOT Borrowers DO NOT have access to have access to Cybrary Work Cybrary Work Stations and Stations and PrintersPrinters

Work Station Access (WSA)

All University Libraries’ patrons are granted use of BISON Work Stations

The Yellow Work Station Access Application Form is used for any patron who wants to access University Libraries’ online catalog using a BISON Work Station

Complete a WSA FormPhoto ID

Expires in One Year

Yellow WSA Card

Patrons may not Borrow any

library materials with a Work Station

Access Card

Discussion QuestionsDiscussion Questions

1. A patron wishes to check out a book, 1. A patron wishes to check out a book, and presents and presents a a WhiteWhite Borrower Borrower Card. How do you proceed?Card. How do you proceed?

Ask the patron for photo IDAsk the patron for photo ID Check out the book using the patron’s Check out the book using the patron’s

White Borrower CardWhite Borrower Card

2. A patron wishes to check out a book, 2. A patron wishes to check out a book, and and presents a presents a Blue Blue Borrower Card. Borrower Card. How do you proceed?How do you proceed?

Ask the patron for photo IDAsk the patron for photo ID Check out the book using the patron’s Check out the book using the patron’s

BlueBlue Borrower Card Borrower Card

3. A patron wishes to check out a book, 3. A patron wishes to check out a book, and presents a and presents a WhiteWhite Corporate Corporate Borrower Card. How do you proceed?Borrower Card. How do you proceed?

Check out the book using the patrons Check out the book using the patrons White Corporate Borrower CardWhite Corporate Borrower Card

4. A patron explains that she is a 4. A patron explains that she is a professor at Buffalo State College. Is professor at Buffalo State College. Is she entitled to borrowing privileges at she entitled to borrowing privileges at UB?UB?

Yes, under Open Access.Yes, under Open Access.

5. A patron explains that he is a 5. A patron explains that he is a student at Erie Community College and student at Erie Community College and wishes to check out a book. Is he wishes to check out a book. Is he entitled to borrowing privileges at UB?entitled to borrowing privileges at UB?

Yes, under Open Access.Yes, under Open Access. Campus affiliation?Campus affiliation?

6. A patron explains that she is 6. A patron explains that she is affiliated with D’Youville College and affiliated with D’Youville College and asks if she may borrow books at UB. asks if she may borrow books at UB. How do you answer?How do you answer?

Yes. Do you have an Yes. Do you have an InfoPassInfoPass Card? Card?

7. A patron explains that he graduated 7. A patron explains that he graduated from UB in 1997 and asks to borrow a from UB in 1997 and asks to borrow a book. How do you answer?book. How do you answer?

Are you a current member of a UB Alumni Are you a current member of a UB Alumni Association?Association?

Are you affiliated with a WNY college or Are you affiliated with a WNY college or library?library?

Would you like to become a Friend of Would you like to become a Friend of University Libraries?University Libraries?

Perhaps your employer would benefit from Perhaps your employer would benefit from our Corporate Borrower program.our Corporate Borrower program.

8. A patron asks if she may borrow a 8. A patron asks if she may borrow a US Government Document. How do US Government Document. How do you answer?you answer?

Yes. Let me refer you to someone who is Yes. Let me refer you to someone who is authorized to issue you a Government authorized to issue you a Government Documents Borrower Card.Documents Borrower Card.

9. A patron wishes to check out a book 9. A patron wishes to check out a book at Lockwood Library and presents a at Lockwood Library and presents a Special Courtesy Borrower Card issued Special Courtesy Borrower Card issued by the Law Library. What do you do?by the Law Library. What do you do?

Your borrowing privileges are limited to the Your borrowing privileges are limited to the Law Library, but you are welcome to use Law Library, but you are welcome to use this library’s resources from within this this library’s resources from within this library.library.

11. A patron explains that he wants to check 11. A patron explains that he wants to check out a book, but is not affiliated with UB or out a book, but is not affiliated with UB or any institution that has a borrowing any institution that has a borrowing arrangement with UB. How do you answer?arrangement with UB. How do you answer?

I am sorry that we are unable to extend I am sorry that we are unable to extend borrowing privileges, but you are welcome borrowing privileges, but you are welcome to use this library’s resources from within to use this library’s resources from within this library.this library.

Do you know about our Friends of Do you know about our Friends of University Libraries program?University Libraries program?

12. A Non-UB affiliated user asks if she 12. A Non-UB affiliated user asks if she may have access to a computer to may have access to a computer to check her email. How do you answer?check her email. How do you answer?

Yes. I will be happy to issue you a Work Yes. I will be happy to issue you a Work Station Access Card.Station Access Card.

13. A UB affiliated user asks you if he 13. A UB affiliated user asks you if he can borrow a book at Niagara County can borrow a book at Niagara County Community College. How do you Community College. How do you answer?answer?

Yes. Simply present your UB Card at the Yes. Simply present your UB Card at the Circulation Desk at NCCC’s library.Circulation Desk at NCCC’s library.

14. A UB affiliated user asks you if he 14. A UB affiliated user asks you if he can borrow a book at Daemen College. can borrow a book at Daemen College. How do you answer?How do you answer?

Yes. Let me refer you to someone who is Yes. Let me refer you to someone who is authorized to issue you an authorized to issue you an InfoPassInfoPass..

Questions?Questions?

Answers?

University Libraries’University Libraries’

Introductory Introductory Guide to Guide to

BorrowersBorrowers