Universität Kaiserslautern Institut für Technologie und Arbeit / Institute of Technology and Work 1 Q16) Willingness to participate in a follow-up case

1Universität Kaiserslautern

Institut für Technologie und Arbeit / Institute of Technology and Work

Q16) Willingness to participate in a follow-up case study

15

11

5

0

2

4

6

8

10

12

14

16

yes no no answer

„Candidates“



Q 1) Company size

7 7 104

3

0

1

2

3

4

5

6

7

8

9

10

co

mp

an

ies

/org

an

isa

tio

ns

1-9 10-49 50-199 200-1000 > 1000employees



Q 1) Company size

4

6

6

3

1

0

1

2

3

4

5

6

com

pan

ies/

org

anis

atio

ns

1-9 10-49 50-199 200-1000 > 1000

employees

Size of company/organisation

„Candidates“



Q 2) Type of company / organisation

24

0 2

4

1

0

5

10

15

20

25

com

pan

ies/

org

anis

atio

ns

Commercial firm/ industryor consulting organisation

Industrial consortium Private non-profitorganisation

Public organisation Other

type



Q 2) Type of company / organisation

17

01

3 0

0

2

4

6

8

10

12

14

16

18

com

pan

ies/

org

anis

atio

ns

Commercial firm/ industryor consulting organisation

Industrial consortium Private non-profitorganisation

Public organisation Other

type

„Candidates“



Q 3a) Geographic region: Design and development

2 1 1 11 1 3 6 2 3 2 3 12

0

2

4

6

8

10

12

A B CH D E F GB GR I IRL NL S USACountries



Q 3a) Geographic region: Design and development

1

1 17

23

4

2

2

2

2 1

1

0

1

2

3

4

5

6

7


„Candidates“



Q 3b) Geographic region: Market

5 3 6 15 4 7 11 3 4 2 4

10

0

2

4

6

8

10

12

14

16




Q 3b) Geographic region: Market

3

3

5

93

4

7

2

3 2 3

1

00

1

2

3

4

5

6

7

8

9


„Candidates“



Q 4) Product domains

20 24 9

6

0

5

10

15

20

25

education vocational training employment other



Q 4) Product domains

12

187

4

0

2

4

6

8

10

12

14

16

18

education vocational training employment other

„Candidates“



Q 6a) Specific target groups

5 10 3 4 4 7

1

4 8

0

1

2

3

4

5

6

7

8

9

10

child

ren

stude

nts

women

older

peo

ple

unem

ploye

d pe

ople

peop

le with

disa

bilitie

s

fore

igne

rs/im

migr

ants

citize

ns w

ho ra

rely

leav

e th

eir h

omes

othe

rs

yes

71%

no29%



3 6

1

2 2

5

1

3

6

0

1

2

3

4

5

6

child

ren

stude

nts

women

older

peo

ple

unem

ploye

d pe

ople

peop

le with

disa

bilitie

s

fore

igner

s/im

migr

ants

citize

ns w

ho ra

rely

leav

e th

eir h

omes

othe

rs

Q 6a) Specific target groups

yes65%

no35%

„Candidates“



Q 6b) Additional user groups

37

3 4 4 4 3 4

00

1

2

3

4

5

6

7



Q 6b) Additional user groups

3

5

3

3 3

2

3

3

00

0,5

1

1,5

2

2,5

3

3,5

4

4,5

5

child

ren

stude

nts

women

olde

r peo

ple

unem

ploy

ed p

eopl

e

peop

le w

ith d

isabi

lities

fore

igne

rs/im

mig

rant

s

citize

ns w

ho ra

rely

leav

e th

eir h

omes

othe

rs

„Candidates“



Q 6c) Design for the average user

114

0

2

4

6

8

10

12

yes no



Q 6c) Design for the average user

7

4

0

1

2

3

4

5

6

7

yes no

„Candidates“



Q 7) Support used during design and developement

18 19 1816

15

0

1216

00

2

4

6

8

10

12

14

16

18

20



Q 7) Support used during design and developement

15

14 13

13 12

0

9

14

00

2

4

6

8

10

12

14

16

„Candidates“



Q 8) How can the product be adapted?

1914 9 9

0

2

4

6

8

10

12

14

16

18

20

by technician/administrater by user automatic not needed



Q 8) How can the product be adapted?

13

12

6

7

0

2

4

6

8

10

12

14

by technician/administrater by user automatic not needed

„Candidates“



21 7 13 95

0

5

10

15

20

25

survey by company survey by others user feedback awards others

Q 9) Has users‘ satisfaction been measured?

27

4

yes no



Q 9) Has users‘ satisfaction been measured?

14

7

7

6

3

0

2

4

6

8

10

12

14

survey by company survey by others user feedback awards others

18

2

yes no

„Candidates“



4

6

4

1

9

5

1

No 1 best selling in category growing market shareconstant market share no clear market position yet no market data availableother

Q 10) Products‘ market position



Q 10) Products‘ market position

3

3

2

08

3

1

No 1 best selling in category growing market shareconstant market share no clear market position yet no market data availableother

„Candidates“



Q 11) Benchmarking with regard to...

16 10 11 14 10 11

7

2

0

2

4

6

8

10

12

14

16

effectiveness efficiency users'satisfaction

usability accessability ergonomics/human factors

usability forevery potential

user

others

!!!



Q 11) Benchmarking with regard to...

106

8

9

6

7

6

1

0

1

2

3

4

5

6

7

8

9

10

effectiveness efficiency users'satisfaction

usability accessability ergonomics/human factors

usability forevery potential

user

others

„Candidates“



Q 12) Groups actively involved in design and developement

18

14 13 13 27

1

0

5

10

15

20

25

30

current end users future/potential users user representatives external experts internal experts others



Q 12) Groups actively involved in design and developement

13

1010

9 17

0

0

2

4

6

8

10

12

14

16

18

current end users future/potential users user representatives external experts internal experts others

„Candidates“



Q 13) Composition of involved groups

8 9 4

4

7

0

0

1

2

3

4

5

6

7

8

9

representative /diverse

repr. / average informal / div. informal / average small sample (in-depth)

other



Q 13) Composition of involved groups

67

3

3

6

0

0

1

2

3

4

5

6

7

representative /diverse

repr. / average informal / div. informal / average small sample (in-depth)

other

„Candidates“



11

6

65

2 23

00

2

4

6

8

10

12

part ofcompany's

policy

managementcommits

managementencourages

employmentsempowered

employeestrained

employeesrewarded

integration intoquality

managementapproaches

other

Q 14) Company/organisation‘s additional contribution to IBD

15

13

yes no



Q 14) Company/organisation‘s additional contribution to Inclusive Design

7

5

6

4

2 23

00

1

2

3

4

5

6

7

part ofcompany's

policy

managementcommits

managementencourages

employmentsempowered

employeestrained

employeesrewarded

integration intoquality

managementapproaches

other

8

9

yes no

„Candidates“



Q 15) Supportive policies

13 7 4 5 5 9 11 8 12 11

00

2

4

6

8

10

12

14

Europ

ean

direc

tives

Nation

al dir

ectiv

es

Region

al po

licies

Corpo

rate

poli

cies

Procu

rem

ent p

olicie

s

Nation

al sta

ndar

ds

Inte

rnat

iona

l sta

ndar

ds

Financ

ial su

ppor

t

User r

epre

sent

ative

s

Networ

king

Other



Q 15) Supportive policies

9

3

2

4

3

5

9 7

9

7

00

1

2

3

4

5

6

7

8

9

„Candidates“

Documents

Universität Kaiserslautern Institut für Technologie und Arbeit / Institute of Technology and Work 1 Q16) Willingness to participate in a follow-up case