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United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

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Page 1: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

United States Coffee Demand

Consumption Patterns and Key Marketing Issues

Robert F. NelsonPresident and CEONational Coffee Association of USA

Page 2: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

““Destiny is not a matter of chance,Destiny is not a matter of chance,it is a matter of choice”it is a matter of choice”

Page 3: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

KnowledgeKnowledge

Page 4: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Methodology

• Nationally representative sample• 2,950 persons, 18 years and older• Random digit telephone interviews• January 2002

Page 5: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Definitions

• Total coffee– All coffee types - traditional and gourmet

coffee beverages

• Gourmet coffee beverages– Espresso based beverages – cappuccino,

espresso, latte and café mocha– Iced/iced blended coffee – blended and frozen

coffee drinks– Gourmet coffee

• Gourmet coffee– Premium whole bean or ground varieties

Page 6: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Total Coffee

139,070

158,092161,470

161,022

105,430 108,700

Yesterday Past Year

Num

ber

Dri

nkin

g in

Tho

usan

ds

1991 2002

Page 7: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Renewed Consumer Focus

Page 8: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

1990’S Transition

Staple Beverage

Social & Gourmet BeverageSocial & Gourmet Beverage

Page 9: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Percent of Population Drinking Gourmet Coffee Beverages Daily

3.0% 3.3%

9.0% 9.0%

14.0%13.0%

'97 '98 '99 '00 '01 '02

Page 10: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Occasional Consumption of Gourmet Coffee Beverages

35%

47%51% 53%

62%59%

'97 '98 '99 '00 '01 '02

Page 11: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

10 Percent of Americans

Drink Gourmet

Coffee Daily

Page 12: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

13 percent of Americans

Drink Gourmet Coffee

Beverages Daily

Page 13: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Gourmet Market

Gourmet

Commercial

Page 14: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Purchase of Cause-Related Coffee

1% 1%4%

1%

Shade Fair Trade Organic Bird-Friendly

Percent of Past Week Traditional Coffee Only Drinkers

Page 15: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Long Term Trends Total Coffee

Percent of Population Drinking Yesterday

Page 16: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Percent of Population Drinking Coffee (Total) Daily

56.0% 55.0% 54.0% 54.0%52.0% 52.0%

'97 '98 '99 '00 '01 '02

Page 17: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Cups per Drinker – Total Coffee

3.1

3.33.2

2000 2001 2002

Page 18: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Occasional Consumption of Coffee (Total)

75% 75%78% 79% 80% 77%

'97 '98 '99 '00 '01 '02

Page 19: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Occasional Drinkers

Daily DrinkersDaily Drinkers

Page 20: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Market StrategyMarket Strategy

Page 21: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

COMMODITYProduct inProduct in

The Market PlaceThe Market Place

Page 22: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

Market Place

• Taste profiles• Types and varieties used• Consumer attributes• Embrace differentiation

Page 23: United States Coffee Demand Consumption Patterns and Key Marketing Issues Robert F. Nelson President and CEO National Coffee Association of USA

KnowledgeKnowledge