Unit III - b - Mit212c Selection

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    SELECTION

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    Definition Picking individuals with requisite

    qualifications

    It is the process of differentiating betweenapplicants in order to identify (and hire) those

    with a greater likelihood of success in a job.

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    Recruitment ---- +ve seeks to attract

    candidates

    Selection ----- - ve ------seeks to eliminateapplicants

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    Role of selection Work performance depends on individuals

    Hire people who have competence and

    willingness to work Cost incurred talks about role of selection

    Consultant charge 20-50% of 1st year salary

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    Possible outcomes of selection

    decisionSuccess False Negative (Error) True Positive

    (High Hit) Right

    selection decision

    Failure True Negative

    (low hit)

    Right selection

    decision

    False Positive

    (Error)

    Failure predicted Success predicted

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    False +ve applicant hired based on success

    predicted but failure results

    - ve applicants rejected based on failure

    False positive incur 3 costs a) P & L,

    damage co reputation absenteeism b)

    training cost c) replacing employee

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    Organisation for selection Applicant send easily applications to one

    department

    Facilitates contact, helpful during hiringperiods

    Managers concentrate on responsibilities better selection, consideration, duplication ofefforts minimised

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    Selection process Environmental factors affecting selection

    HRP cost, policy co image, legal and

    political considerations internal/externalenvironment

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    1. Preliminary interview Scrunity to eliminate unqualified courtesy

    interview for good public relations

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    2. Selection tests Determine ability, aptitude and personality

    test

    Ability (achievement) how well anindividual perform tasks

    Aptitude persons potential to learn in agiven area

    GMAT General Management Aptitude test

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    Personality measure employees motivation

    to function in environment

    TAT assess individuals achievement andmotivation levels

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    CPI California Psychological Inventory

    TTS Thurstone Temperament Survey

    MMPI Minnesote Multiphasic Personality Guilford Zimmerman Temperament Survey

    All these methods to assess personality traits

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    Interest Tests To measure individuals activity preferences

    Graphology analyse handwriting of an individual

    Polygraph (lie detector) dept. stores, jewelryshops

    Medical tests reveal physical fitness of a candidate

    Drug tests, Genetic screening predisposition to

    specific medical problems

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    Choosing tests Reliability standard of the procedure and

    scoring test results

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    Validity predict whether a person will be

    successful in a given job

    Concurrent validity determine characteristicof successful employees

    Predictive validity selection test identifying

    a successful candidate Synthetic validity- involves several jobs

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    Objective 2 or more derive same result/

    conclusion.

    Standardised standard conditions of peoplewho are representatives- specific test score

    meaningful.

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    3. Employment interview Indepth conversation conducted to evaluate

    applicants

    Acceptability

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    Employment interview can be One to One interview: interviewer and

    interviewee

    Sequential: Series of interview- eachinterviewer ask questions as candidate moves

    from room to room

    Panel 2 or more interviewers- more formal

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    Objectives of interviews Get additional information from applicant

    Giving general information to applicant

    Build company image

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    Types of interviewsStructured Unstructured Mixed Behavioural Stress

    Predetermined

    Checklist of

    questions

    Few planned

    Some asked on

    spot

    both Question to

    hypotheticalsituation

    Harsh, rapid

    fire questions

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    Common interview problems Interviewers do not seek applicants

    information for successful job performance

    Snap judgements early

    Permit one trait or job related attributes

    Halo effect

    Tendency swayed by negative information

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    Not in systematic manner

    Favour a candidate

    Interviewers judgement often affected

    Some interviewers place more weight on

    certain attributes

    Sex, race lead to favourable evaluation

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    Steps to overcome problemsDos Donts

    Plan interview Unprepared to start

    Easy, informal relationship Too quickly top demanding questions

    Encourage candidate to talk Ask leading questions

    Cover ground as planned Jump to conclusions

    Probe where necessary Pay too much attention to strength/weakness

    Analyse career and interests Gloss over important facts

    Maintain control over direction Talk too much

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    Reference and background checks Employers request name, telephone number-

    for verification

    Previous employers, known public figures,university professors, friends can act as

    references

    Telephone reference get immediatecomments

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    References influence selection decision Reasons:

    Persons who would speak well, write

    favourably- not like to divulge truth about acandidate

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    Selection Decision Who pass the test, interview and reference

    check

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    Physical examination Detect infectious disease, fit to perform,

    physical capabilities differentiate, protect

    from compensation skill

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    Job offer Letter of appointment

    Date-reasonable time for reporting

    For reporting relieving certificate from

    previous employer

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    Contracts of employment Certain documents executed by candidate

    Attestation form vital details about a

    candidate valid for future references

    Written contract company prepare

    Job title, continuous employment, rate of pay,

    hours of work

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    Paid holidays, holiday pay, qualifying period

    Accrual, details of holiday, year, when

    holidays can be taken

    Maximum holidays, carry over, public

    holidays

    Sickness pay for time loss, insurance,medical certificate

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    Notice, grievance procedure, disciplinary

    procedure, work rules, arrangements for

    terminating, union membership, special terms

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    Concluding the selection process Reassuring the candidates not selected

    (purely on merit basis)

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    Evaluation of selection programme Periodic audit, systematic evaluation

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    Barriers to effective selection Perception inability to understand others

    Fairness discriminated on the basis of

    religion

    Validity who will perform/not

    Reliability produce consistent result

    Pressure by politicians, bureaucrats,relatives, friends

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    New methods of selection Participative selection subordinates

    participate in co-workers selection

    Employee leasing client co leasesemployees from third party

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    Selection in India No Vacancy wanted board -seen

    No specific skills -but have degree

    Selection process- well defined practised

    Merit objectivity considered

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    Summary Selection process of differentiating between

    applicants in order to identify those with a

    greater likelihood of success in a job