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1 UNIT FOR QUALITY PROMOTION THIRD QUARTERLY REPORT: 2014 September 2014

UNIT FOR QUALITY PROMOTION · 3 EXECUTIVE SUMMARY The goals of the UQP (aligned with UJ Strategic Objectives 2 and 6) are to: i) provide leadership and support with the implementation

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Page 1: UNIT FOR QUALITY PROMOTION · 3 EXECUTIVE SUMMARY The goals of the UQP (aligned with UJ Strategic Objectives 2 and 6) are to: i) provide leadership and support with the implementation

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UNIT FOR QUALITY PROMOTION

THIRD QUARTERLY REPORT: 2014 September 2014

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UNIT FOR QUALITY PROMOTION:

THIRD QUARTERLY REPORT: 2014

Contents

EXECUTIVE SUMMARY ..................................................................................................................... 3

1. OPERATING CONTEXT ........................................................................................................... 6

1.1 Governance Structure ...................................................................................................... 6

3. STRATEGIC FOCUS ................................................................................................................ 8

3.1 UQP Goals for 2014 .......................................................................................................... 8

3.2 UQP Strategic Plan ......................................................................................................... 10

4. PROGRESS ............................................................................................................................ 10

4.1 Quality Reviews ............................................................................................................. 10

4.2 Supporting and Improving the UJ Quality Promotion System: Progress .................. 12

4.3 Effective Functioning of the UQP: Progress ................................................................ 14

5.1 Human Resources .......................................................................................................... 18

5.2 Financial Management ................................................................................................... 19

6. STAKEHOLDER ENGAGEMENT ........................................................................................... 19

6.1 National Involvement ..................................................................................................... 19

6.2 Internal Engagement ...................................................................................................... 19

7. ENVIRONMENTAL SUSTAINABILITY .................................................................................... 20

8. LEADERSHIP FOOTPRINT ................................................................................................... 20

9. CONCLUSION AND THE WAY FORWARD ............................................................................ 20

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EXECUTIVE SUMMARY

The goals of the UQP (aligned with UJ Strategic Objectives 2 and 6) are to:

i) provide leadership and support with the implementation of the UJ Strategic Plan 2025

w.r.t. quality reviews.

ii) sustain, support and improve the UJ Quality Promotion System.

iii) enhance the effective functioning of the UQP.

The UQP oversees and facilitates the implementation of different kinds of quality reviews that

range from module and programme reviews to faculty and campus reviews, and also reviews

of service and support divisions.

The following progress (up to the end of September 2014) has been made with reviews in

faculties:

Table 1: Progress with reference to targets for 2014

Type of review Target for

2014

Progress

Site visit

completed

Site visit later in

2014

Programmes 10 13 12

Non-subsidised whole

programmes

8 2

Research M and D programmes

(as faculty clusters)

3* 1

Academic departments 4 3

Centres 1

Modules 15 12 3

Faculty reviews 2 2

The discrepancies in the targets and the actual reviews often results from faculties’ changing

priorities, e.g. to review subsidised rather than non-subsidised programmes (i.e. Faculty of

Management), and to exclude departmental reviews from the module and programme reviews

(i.e. Faculty of Science).

* Reviews of research-based M and D programmes are conducted as a cluster of

programmes per faculty. This means that one panel can review up to 66 M and D

programmes during a site visit (e.g. Faculty of Management), because the focus is on

underpinning governance, processes and student success.

Progress w.r.t quality reviews in the service and support domain is as follows:

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Table 2: Progress with reference to targets for 2014

Type of review Target for

2014

Progress

Site visit

completed

Site visit later in

2014

Service and Support Divisions 4 2

Campus 1

Scheduling of reviews is often influenced by restructuring or change of leadership, e.g.

Soweto Campus. A vacancy (from Feb – May) and the appointment of a new staff member in

June also impacted on the progress made in the service and support divisions.

As far as the UJ Quality Promotion System is concerned, the following have been achieved:

a) Programme reviews 2013: A report on the programme reviews conducted in 2013 was

presented to the STLC. Individual faculty reports as well as an institutional overview

were developed. Key commendations and recommendations w.r.t. programmes were

reported. The main concerns include teaching and learning, curriculum and programme

management.

b) Faculty reviews: The UQP provided support to the two faculties, namely the Faculty of

Economic and Financial Sciences and the Faculty of Management with their

preparations for the reviews. Site visits were conducted from 28-31 July (FoM) and 11-

14 August (FEFS). Preparations started for the review of the Faculty of Engineering and

the Built Environment in 2015.

c) Sustained and committed participation in UJ committees and structures, i.e. the STLC,

Faculty Quality Discussion Forum, PWG, QWG, CE Advisory Board. UQP staff

members are members of all these committees - attend meetings regularly and provide

support as required.

d) Monitor and support the submission of improvement plans and progress reports to the

STLC and other committees (according to the reporting lines): A Quality Working Group

(QWG) has been established to screen improvement plans and progress reports. The

QWG reports to both the STLC and MECO by means on joint reports i.e. QWG-Faculty

reports on individual plans or reports to the STLC, and joint QWG-Division plans and

reports to MECO.

e) Benchmarking UJ Quality system: Contributing to external/national higher education

structures, associations and forums, e.g. HEQC, SAAIR, international conferences,

GARMIN Group, etc. In March, six staff members from the Copper Belt University in

Zambia visit the UJ. Two UQP staff members discussed a number of quality-related

matters with them and provided them with a copy of our programme review manual.

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f) QEPTT: Facilitate and support the UJ Quality Enhancement Project as part of the CHE’s

second cycle of institutional reviews. The institutional submission was approved by

SENEX and submitted to the CHE.

g) Client satisfaction: Evaluations up to end June indicated that 96% of respondents

thought UQP presentations were relevant and the content of presentations was deemed

either excellent or good by 85% of respondents.

With reference to the effective leadership and management of the Unit to optimise the UQP’s

core functions, the following have been achieved:

a) Mr Mthu Vongo resigned at the end of January 2014. The vacancy has been

advertised, interviews conducted and an appointment was made: Mr Rajen Padayachi

has commenced duties on 1 June 2014.

b) Develop a culture of performance by implementing the UJ Performance Contract

system in the Unit. Performance contracts have been drawn up, signed and submitted

by the end of April. Progress reports were discussed with individual staff members and

submitted in August.

c) Wellness and transformation activities have been developed and a combined program

for UQP and DIPEM was developed.

d) The revision of quality review manuals to align criteria with the UJ Strategic Plan, is

continuing.

e) Oversee and support the development and regular updating of a tracking system for

the UQP. One UQP staff member, D Weistra, is responsible for the regular updating of

the UQP Tracking System.

f) Regular research seminars are scheduled. The Unit has to determine and finalise its

research focus for 2014. Three research projects have been identified, namely the

Perceptions and Experiences of Peer Review Panels (of the programme review

process at UJ) (D Weistra), Enhancement of Learning by Using Tutors (I Pretorius) and

Student Involvement in Quality Processes (R Padayachi). The planning should be

finalised by the end of 2014, and data collection, etc. conducted in 2015.

g) H Geyser and I Pretorius were requested to review submitted papers for the SAAIR

Forum in September. H Geyser is the supervisor for a UFS Master’s student.

---oOo---

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UNIT FOR QUALITY PROMOTION

THIRD QUARTERLY REPORT: 2014

SEPTEMBER 2014

1. OPERATING CONTEXT

1.1 Governance Structure

The Unit for Quality Promotion (UQP) reports to the Registrar. The UQP oversees and

facilitates the implementation of different kinds of quality reviews that range from module and

programme reviews to faculty and campus reviews, and also reviews of service and support

divisions. At institutional level, the UQP supports the UJ Quality Promotion System.

1.2 Physical Location

The UQP offices are situated on the APK campus and staff members travel regularly to other

campuses to conduct workshops, consult with management committees and provide support

to individuals or small groups w.r.t. quality reviews and related matters. Often, UJ staff

members prefer attending meetings in the UQP offices as they are a ‘safe’ environment to

discuss confidential matters.

The UQP shares the bigger office space on A Ring 1 (APK) with the Division for Institutional

Planning, Evaluation and Monitoring (DIPEM). The office space was subdivided into two

sections, one for UQP and one for DIPEM. Facilities such as the kitchen and a lounge area

are shared. The lack of a boardroom to conduct meetings is an ongoing concern.

2. RISKS AND MANAGEMENT OF RISKS

2.1 Risk 1: Lack of Commitment to the Quality Review Process

UQP initially identified the lack of buy-in into quality review processes as a risk within the

Registrar’s portfolio. The UQP regards itself as the custodian of the quality review processes

to ensure credible peer review reports to faculties and divisions. Guarding against

practices/approaches that may have a negative impact on the credibility of the review process

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and ultimately on the peer review report is an ongoing responsibility of the UQP. Factors that

may have a negative influence include:

development of a superficial or incomplete self-evaluation report (SER), i.e. no real

self-evaluation in the SER; lack of evidence; lack of writing skills or not enough staff to

develop the SER (e.g. in a service and support division); submitting the approved SER

too late to the panel (i.e. not enough time for them to scrutinise the document), no buy-

in into the development of the SER

not enough experts on the panel (e.g. not enough academics; majority from industry);

no curriculum expert (w.r.t. programme and module reviews); insufficient transparency

of the review process, etc.

insufficient time for the site visit; interview groups not representative; not enough

reflection time for the panel

2.2 Risk 2: Superficial Improvement Plans and Lack of Commitment to Real

Improvement

Buy-in and commitment from staff w.r.t. implementation of improvement plans are a serious

concern. The value of a review is seriously diminished if a superficial improvement plan is

developed and/or the improvement plan is not implemented to focus on real improvement.

Insufficient attention to the development and implementation of improvement plans result in

not always addressing the depth and scope of the peer review panels’ reports.

2.3 Risk Mitigation: Risk 1 and 2

The UQP continuously addresses the potential risks by means of:

(i) A Quality Discussion Forum for Faculties that meets 2-3 times a year. The purpose is

to inform, consult, etc. with faculty quality managers on quality matters, including

reviews.

(ii) A Quality Discussion Forum that was initiated (in 2012) for S&S divisions. The purpose

is to inform, consult, etc. with quality managers/unit representatives on quality reviews.

(iii) Regular meetings/consultations with faculty quality managers, departments and

programme groups.

(iv) UQP staff members that act as critical readers of the SERs and provide extensive

feedback as needed.

(v) Workshops/small group consultations on SER development, evidence management

and the logistics of the site visit.

(vi) Training of UJ staff as chairpersons for peer review panels is an on-going undertaking.

(vii) Training of peer review report writers by means of workshops and discussions of

individual reports.

(viii) Continuous improvement of the processes through research, reflection and

benchmarking with other universities (e.g. the identification of key elements in the

quality review processes as quality checks by the UQP).

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(ix) A questionnaire to determine client satisfaction with UQP services is sent after the site

visit has been conducted.

(x) Establishment of a Quality Working Group to review improvement plans and progress

reports. Practices concerning improvement plans and their implementation will be

explored, both nationally (e.g. Unisa) and internationally (U21 Universities during the

EQAF conference in Spain – Nov 2014) to inform future activities.

3. STRATEGIC FOCUS

3.1 UQP Goals for 2014

The UQP goals for 2014 are aligned with UJ Strategic Plan 2025 as follows:

Table1: UQP goals

UJ objectives and related

KPAs and KPIs

UQP goals

UQP objectives: 2014

Objective 2: Excellence in teaching and learning

KPA 2: Intellectually rigorous curricula which responds to the challenge of the 21st century

2.4 Programmes that

are internationally accredited

2.5: Programmes that

are regularly quality assured and enhanced

Objective 6: Fitness for

global excellence and stature

KPA 6: Good governance:

6.1 Legal and ethical compliance: Quality control and assurance

1. Provides leadership and support with the implementation of the UJ Strategic Plan 2025 w.r.t. quality reviews.

2. Sustain, support and improve

the UJ Quality Promotion System.

1.1 Facilitate and support the review of:

10 subsidised programmes (including undergraduate diplomas)

3 research-based M and D programme clusters (1 per faculty)

8 non-subsidised whole programmes

15 modules

2 faculties 4 academic departments

1 campus (SWC)

4 service and support divisions/units.

2.1 Sustain, support and

improve the UJ quality promotion system w.r.t:

policy reviews.

establishment and facilitation of the Quality Working Group to monitor and screen the submission of improvement plans to the STLC.

benchmarking key elements of the UJ quality reviews with SA and overseas universities to improve the UJ system.

sustained and committed

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UJ objectives and related

KPAs and KPIs

UQP goals

UQP objectives: 2014

participation in UJ committees and structures, i.e. the STLC, UJ Quality Conferences, PWG, WIL Task Team, QEPTT, QWG.

organise at least two Faculty Quality Discussion Forums to discuss relevant institutional quality matters.

enhance and support scholarship in quality assurance.

2.2 Facilitate and support the UJ Quality Enhancement Project as part of the HEQC second cycle of institutional reviews.

2.3 Enhance and support

scholarship in the quality assurance domain.

2.4 Participate in and

contribute to national and regional discussion forums and conferences.

Objective 6: Fitness for

global excellence and stature

KPA 6: Good governance

3. Enhance effective functioning

of the UQP.

3. Enhance the effective

functioning through ethical and good governance of the UQP w.r.t:

performance management to achieve pre-determined objectives

management of vacancies

management of temporary appointments within budget

professional and career development of staff capacity

financial management with a budget variance not more than 5%

capital expenditure within budget

infra-structure and facilities.

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3.2 UQP Strategic Plan

One of the UQP’s main goals is focused on the implementation of the quality reviews as

stated in the UJ Strategic Plan 2025, with special reference to the targets for 2020. The UQP

is developing its own strategic plan with operational targets for the quality reviews. This is

being done in consultation with the faculties and S&S divisions.

4. PROGRESS

4.1 Quality Reviews

The tables below provide an overview of the progress (as by the end of September 2014)

made with the achievement of the UQP goal on providing leadership and support with the

implementation of the UJ Strategic Plan 2025, with special reference to quality reviews:

(a) Programme and Faculty Reviews: Progress

Table 2 below provides an overview of reviews up to the end of September 2014.

Table 2: Reviews in faculties

EDU FADA FEBE FEFS H SC HUM LAW MAN Sc TOTAL Reviews completed up to site visit

1 9 3 13

Reviews in progress – site visit in 2014

2 3 1 5 1 12

Non- subsidised whole completed up to site visit

Non-subsidised whole for review in 2014

2 2

Improvement plans: submitted to QWG

1 1 10 12

Progress reports: submitted to QWG

1 3 4

Progress w.r.t UQP targets for 2014 is indicated in Table 3.

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Table 3: Progress with reference to targets for 2014

Type of review Target for 2014

Progress

Site visit completed

Site visit later in 2014

Programmes 10 13 12

Non-subsidised whole programmes 8 2

Research M and D programmes (as faculty clusters)

3* 1

Academic departments 4 3

Centres 1

Modules 15 12 3

Faculty reviews 2 2

The discrepancies in the targets and the actual reviews often results from faculties’ changing priorities,

e.g. to review subsidised rather than non-subsidised programmes (i.e. Faculty of Management), and to

exclude departmental reviews from the module and programme reviews (i.e. Faculty of Science).

* Reviews of research-based M and D programmes are conducted as a cluster of programmes per

faculty. This means that one panel can review up to 66 M and D programmes during a site visit (e.g.

Faculty of Management), because the focus is on underpinning governance, processes and student

success.

(b) Quality Reviews in Divisions: Progress

The following progress has been made up to September 2014:

Table 4: Reviews in divisions

Division

Reviews up to site visits

Site visits pending in 2014

Improvement plan submitted to QWG

Progress report submitted to QWG

Academic Development and Support

1

Expenditure

1

Human Resources

1

Occupational Safety

1

Student Affairs

Transportation

1

IOHA

1

Commercialisation and Technology Transfer

1

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Campus Health Services

1

TOTAL 1 3 2 2

Progress w.r.t UQP targets for 2014 is indicated in Table 5.

Table 5: Progress with reference to targets for 2014

Type of review Target for 2014

Progress

Site visit completed

Site visit later in 2014

Service and Support Divisions 4 1 3

Campus 1

Scheduling of reviews is often influenced by restructuring or change of leadership, e.g.

Soweto Campus.

4.2 Supporting and Improving the UJ Quality Promotion System: Progress

The following progress has been made with the achievement of the UQP goal on sustaining,

supporting and improving the UJ Quality Promotion System:

Table 4: Supporting the UJ Quality Promotion System

Performance indicators

Progress towards targets

a) Implementation of the UJ Strategic Plan w.r.t. quality reviews

A report on the programme reviews conducted in 2013 was presented to the STLC. Individual faculty reports as well as an institutional overview were developed. Key commendations and recommendations w.r.t. programmes were reported. The main concerns include teaching and learning, curriculum and programme management.

b) Faculty reviews The UQP provided support to the two faculties, namely

the Faculty of Economic and Financial Sciences and the

Faculty of Management with their preparations for the

reviews. Site visits were conducted from 28-31 July

(FoM) and 11-14 August (FEFS).

Preparations started for the review of the Faculty of

Engineering and the Built Environment in 2015.

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Performance indicators

Progress towards targets

c) Sustained and

committed participation

in UJ committees and

structures, i.e. the

STLC, Faculty Quality

Discussion Forum,

Division Quality

Discussion Forum,

Committee, UJ Quality

Conferences, PWG,

QWG, CE Advisory

Board.

UQP staff members are members of all these

committees - attend meetings regularly and provide

support as required.

It was decided to postpone the UJ Quality Conference for

2014 to 2015.

d) Monitor and support the

submission of

improvement plans and

progress reports to the

STLC and other

committees (according

to the reporting lines).

A Quality Working Group has been established to screen

improvement plans and progress reports. The QWG

reports to both the STLC and MECO by means on joint

reports i.e:

- QWG-Faculty reports on individual plans or reports to the STLC, and

- joint QWG-Division plans and reports to MECO.

e) Benchmarking UJ

Quality system;

contributing to

external/national higher

education structures,

associations and

forums, e.g. HEQC,

SAAIR, international

conferences, GARMIN

Group, etc.

(i) In February 2014, two UQP delegates attended the

Garmin Group – an inter-institutional quality

discussion forum. Institutions which attended were

NMMU, NWU, TUT, VUT, UL and UJ. On the first

day, the discussions focused on Scholarship in QA

and on the second day on Extraordinary reviews. All

attendees participated and shared challenges as well

as best practice. Feedback from other participants

confirmed UJ’s perception that the Discussion Group

was worthwhile and very informative.

(ii) In March, six staff members from the Copper Belt

University in Zambia visit the UJ. Two UQP staff

members discussed a number of quality-related

matters with them and provided them with a copy of

our programme review manual.

(iii) R Padayachi attended the 2nd Biennial QA &

Accreditation HE Conference from 3-5 Sept 2014. He

presented a paper entitled Understanding the

processes involved in the execution of an external

evaluation.

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Performance indicators

Progress towards targets

(iv) All UQP staff members attended the SAAIR Forum

on 18 September 2014. Hester Geyser and Ina

Pretorius presented a paper entitled Faculty reviews:

Strategic alignment and quality assurance.

f) Facilitate and support the UJ Quality Enhancement Project as part of the HEQC second cycle of institutional reviews.

The UJ QEP Plan was approved in 2013 and the QEP

Task team held its first meeting. A follow-up discussion

was held with the identified writers to discuss the

information needed for the different sections, timelines,

etc. The institutional submission was approved by

SENEX and submitted to the CHE.

g) Provide support as described above to the satisfaction of the relevant clients in the faculties as reflected in the evaluations conducted after site visits.

Evaluations up to end June indicated that 96% of

respondents thought UQP presentations were relevant

and the content of presentations was deemed either

excellent or good by 85% of respondents. The only

negative feedback received focused on catering provided

at meetings.

4.3 Effective Functioning of the UQP: Progress

The following progress has been made with the achievement of UQP goal on the

enhancement and contribution to the effective functioning of the Unit for Quality Promotion:

Table: Effective functioning of the UQP

Performance indicators

Progress towards targets

a) Provide effective

leadership and

management of the

human resources of the

Unit to optimise the

Unit’s core functions.

(i) Monthly staff meetings are held with a formal agenda

and minutes (decision register) of the previous

meeting.

(ii) Monthly updating of the UQP Tracking System (by all

staff members, but managed by D Weistra) is

undertaken. This is an important tool in HR

management in the UQP.

(iii) Similarly, Ina Pretorius is responsible for the

management of peer review report writers.

(iv) Dragana Weistra is responsible for overseeing the

student assistants (1 for UQP and 1 for DIPEM).

(v) Mthu Vongo resigned at the end of January 2014.

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The vacancy has been advertised, interviews

conducted and an appointment was made: Mr Rajen

Padayachi has commenced duties on 1 June 2014.

(vi) Ms Dragana Weistra has taken over Mr Vongo’s

responsibilities w.r.t. programme and module reviews

in Management, FEFS and FADA. Redistribution of

responsibilities is scheduled for November.

(vii) Dr Elise van Staden was appointed from February to

the end of July to take over Ms Weistra’s

responsibilities w.r.t. manual reviews, the tracking

system, the UQP website, etc.

b) Provide effective

leadership and

management of financial

resources of the Unit to

optimise the Unit’s core

functions by limiting

budget variance

expenditure to not more

than 5%; c) keeping capital

expenditure within

budget, and by

complying with the

institutional indicator on

encumbrances

transferred to next year.

Monthly staff meetings are held with a formal agenda and

minutes (decision register) of the previous meeting. A

standing item on the agendas of these meetings is the

financial record of the Unit’s expenses, management of

financial resources, etc. Violet Pienaar is responsible for

financial administration in the Unit.

A budget for 2015 was submitted as part of the

Registrar’s portfolio.

d) Provide effective

leadership and

management of

infrastructural resources

of the Unit to optimise

the Unit’s core functions.

On-going. This is also a standing item on the UQP

agendas for the monthly meetings.

Asset registers were updated for both the Unit and

individual staff members.

e) Develop a culture of

performance by

implementing the UJ

Performance Contract

system in the Unit.

Performance contracts have been drawn up, signed and

submitted by the end of April. Progress reports were

discussed with individual staff members and submitted in

August.

f) Oversee and contribute

to activities that address

the professional

development, wellness

and overall resilience of

Wellness and transformation activities have been

combined and a combined program for UQP and DIPEM

was developed. Up to the end of September this included:

(i) An “All Saints” celebration (ii) Birthday celebrations

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the UQP staff.

g) Increase participation in

cultural integration

activities to at least two

(institutional/ UQP)

events.

(iii) A bachelor’s party (iv) A visit to Ennerdale community to explore community

engagement opportunities. (v) UQP actively participated in the UJ Staff Day

(especially the Registrar’s stall/exhibition on achievements over the past 10 years).

(vi) UQP participated in the Diversity Day celebrations on 19 September.

h) Establish an open and

conducive climate, e.g.

via periodic

brainstorming and self-

reflection sessions.

One break-away session was held in February. The UQP

reflected on its goals for 2014, quality review processes

and the revision/development of manuals. A follow-up

session was held in March.

The revision of manuals to align criteria with the UJ

Strategic Plan, is continuing.

i) Liaise with partners in

the support sector of the

University and external

role players.

(i) Regular meetings with the ED: ADS are held to

discuss matters of mutual concern, e.g. the need for

curriculum experts in the ADS division. A workshop is

planned for UJ chair persons in June – on curriculum

coherence and programme review criteria.

(ii) See the Garmin Group (4.2 (e) above).

(iii) A group of academics in the Faculty of Science

attended a workshop on curriculum matters on 16

September. These staff members will in future serve

on panels for reviews in Science, FEBE and Health

Sciences as available.

j) Oversee and guide the

development and

regular updating of a

website for the UQP.

D Weistra updated the exciting UQP website.

k) Oversee and support

the development and

regular updating of a

tracking system for the

UQP.

One UQP staff member, D Weistra, is responsible for the

regular updating of the UQP Tracking System. Six

meetings have been held to achieve this.

l) Oversee the

management of the

student assistants in

UQP.

One staff member in the UQP, Dragana Weistra, has

taken on this responsibility.

m) Policy review The revised Assessment Policy was sent (via STLC) to the faculties for comments. Further developments in this regard are managed by the Executive Director: ADS.

n) Scholarship Regular research seminars are scheduled. The Unit has to

determine and finalise its research focus for 2014. Three

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research projects have been identified, namely the

Perceptions and Experiences of Peer Review Panels (of

the programme review process at UJ) (D Weistra),

Enhancement of Learning by using Tutors(I Pretorius) and

Student Involvement in Quality processes (R Padayachi).

The first can only be finalised by the end of 2014 (w.r.t.

data collection), while the intention is to finalise the other

two for implementation/presentation at conferences during

2015.

H Geyser and I Pretorius were requested to review

submitted papers for the SAAIR Forum in September.

H Geyser is the supervisor for a UFS Master’s student.

o) Ad hoc requests UQP collaborated with DIPEM on the completion of a CHE

questionnaire on continuing education programmes.

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5. RESOURCE MANAGEMENT

5.1 Human Resources

The UQP consists of five staff members and one student assistant. All five staff members

have permanent appointments.

Figure 1: UQP organogram

REGISTRAR

UNIT FOR QUALITY PROMOTION

HEAD: UQP

Prof Hester Geyser

EXECUTIVE SECRETARY

Ms Violet Pienaar

COORDINATOR: QUALITY PROMOTION

Mr Rajen Padayachi (since 1 June)

Temporary appointment: Dr Elise van Staden

(until end July) (1 Feb – 31 July 2014)

COORDINATOR: QUALITY PROMOTION

Ms Ina Pretorius

FACILITATOR: QUALITY PROMOTION

Ms Dragana Weistra

STUDENT ASSISTANT

Ms Boiitumelo Matshana

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As far as gender is concerned, the UQP staff component (including student-assistants)

consists of:

Males: 1 (14.3%)

Females: 6 (85.7%).

In terms of race, the staff component consists of:

African: 1 (14.3%)

White: 5 (71.4).

Indian: 1 (14.3%)

5.2 Financial Management

In UQP, the secretary, Ms Violet Pienaar, provides support w.r.t. procurement, payments, and

related financial transactions. All purchases are discussed in the Unit. The financial

statements are included in all the agendas for staff meetings.

6. STAKEHOLDER ENGAGEMENT

6.1 National Involvement

National engagement includes attendance of/visits to:

(i) A small inter-institutional quality discussion forum (the Garmin Group) – UJ hosted the

event in February 2013. See 4.2(e).

6.2 Internal Engagement

Within UJ, staff members of UQP were involved in the following engagement activities:

(i) One Quality Discussion Forum was held on 4 February, attended by 13 persons from 7

faculties. A number of quality-related matters were discussed, e.g. HEQSF alignment

of programmes, submission of Category B programmes, reviews planned for 2014,

QEPTT and the Quality Conference. The second Quality Discussion Forum (held on

13 May) was devoted to planning reviews up to 2020 and feedback on reviews done in

2013.

(ii) UQP members serve on a number of UJ committees, task teams and working groups

such as the STLC, the PWG, CEAB, the Quality Working Group, the Faculty Review

Management Committee and the QEPTT.

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7. ENVIRONMENTAL SUSTAINABILITY

The use of paperless meetings has been cascaded down within the institution and UQP staff

members are being encouraged to implement paperless meetings.

Environmental sustainability efforts include full support of UJ’s waste management and

recycling initiatives by recycling paper, limiting printing to both sides and switching off lights at

night.

8. LEADERSHIP FOOTPRINT

Internally, the UQP provides leadership/expertise in a number of areas, such as:

(i) The development of the UJ submission to the HEQC as part of the national QEP.

(ii) The faculty reviews conducted in 2013 and 2014, especially with the site visits, SER

development, etc.

(iii) The establishment of a Quality Working Group to review improvement plan and

progress reports.

9. CONCLUSION AND THE WAY FORWARD

The flexibility of the UJ Quality Plan, combined with the decision to review all programmes by

2015, poses an on-going challenge to the UQP: customising support for the different kinds of

reviews (e.g. module reviews, combined programme and departmental reviews, non-

subsidised programmes, etc.) and keeping track of the progress in faculties and in the service

and support units are on-going challenges. The UQP remains responsible for the

custodianship of the quality review processes.

---oOo---

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Above a photograph of the UQP staff. From left to right: Ms Ina Pretorius, Ms Violet Pienaar,

Ms Dragana Weistra, Prof Hester Geyser and Mr Rajen Padayachi.

Below a photograph of UQP staff members at the Registrar’s stall during the UJ Staff Day on

30 May. From left to right: Ina Pretorius, Hester Geyser, Violet Pienaar, Elise van Staden and

Dragana Weistra.

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