Unit 9 Communication Services. Describe the components for electronic communication Explain the purpose of usernames, passwords, and credentials

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  • Unit 9 Communication Services
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  • Describe the components for electronic communication Explain the purpose of usernames, passwords, and credentials Manage email folders Create & send email messages Receive & open email messages and attachments Respond & reply to emails Create an email signature and manage email messages automatically Create appropriate professional and informal messages
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  • Email IM Text Message VoIP Online/Video Conference Chat room Social Networking Blogs Message Boards/Newsgroups
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  • [email protected] [email protected] Username @ symbol Email domain name Domain Code .com (commercial) .edu (education) .gov (government) .mil (military) .org (organization)
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  • Web Access Gmail Hotmail AOL Comcast Verizon Outlook App Program on PC Outlook Username/mailbox name & password
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  • Samantha Murray works for IBM IBMs web site is www.ibm.comwww.ibm.com Sams username is smurray What would be her email address? [email protected] [email protected]
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  • You know a guy named Bills email address [email protected] [email protected] You cant remember where he works What would be the web site to find out the companys name? www.gcsssd.org www.gcsssd.org
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  • Raquel works at MTV MTVs web site is www.mtv.comwww.mtv.com Which could be her email address? [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]
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  • First set developed .com .edu .gov .mil .org Know any others?
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  • What are the three parts of an email address? Username, @, domain name Where is email stored, until you are ready to retrieve/read it? Email server What kind of communication requires both users to be online at the same time and is real time? IM and Chat room Using an Internet connection to make phone calls is known as what? VoIP
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  • Office program to manage email, contacts, calendar, tasks PIM (Personal Information Manager) You can manage multiple email accounts with Outlook
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  • Can access ALL of your emails from one spot! Set up your personal account: File, Add Account
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  • Send to 1 or more recipients Cc: (Courtesy copy/carbon copy) Visible to all recipients Involved but no direct action Bcc: (Blind copy) Not visible to any recipients Include a brief, descriptive subject Clear, concise message thats error free
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  • Watch Video Teknimedia C2.1-C2.10, C2.15-16 Outlook Window Message Folders Receiving & Viewing Messages Composing & Sending Messages Creating a Signature Name the parts of the Outlook window Email Extra Credit: Add your email to Outlook
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  • Message arranged by date (new/old on top) New ones in BOLD You can sort & filter list Mail Pane Create folders Delete folders Move emails to folders
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  • Inbox icons Attachments Double-click to open Right-click to save
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  • Click on column heading, also Search
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  • Reply Reply to All Forward
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  • Right-click options Make new folders Save an email address Right-click on email address Add to Contacts
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  • Teknimedia C2.11-C2.14 Sending & Receiving Attachments Replying & Forwarding Creating a Signature
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  • You want your best friend to see the email you got from your boss. What should you click to send it to him? Forward A closed envelope in your inbox indicated what? Unread mail Instead of typing your name at the end of every email, you can set it up to Include your name, title, and phone # to be inserted at the click of a button. What is this called? Insert signature
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  • Names, emails, phone numbers, other info Tools, Address Book File, New Contact
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  • Teknimedia C2.17-C2.23 Building Your Contact List Creating & Using Your Contact List Creating & Using Contact Groups Quiz (Score 85% or better)
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  • Unsolicited bulk messages Content of email scanned by client software Sent to Junk folder If not, identified in Inbox Suspected spam Spam also filtered at mail server
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  • Out of Office Response Auto forward Send to phone Block senders
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  • T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent. T or F. You can only type one email in the To: An email address consists of ___ parts. A file sent with an email is called a _________. You can use _______ to make phone calls over the Internet.
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  • To avoid sending email youll regret: Get opinions from others Type the email without the TO: address Check before you send Right people? Proofread Save as a draft and reevaluate the next day
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  • Teknimedia C2.24-C2.46 Sorting Messages Organizing Messages Marking & Flagging Messages Message Priority Requesting a Receipt Saving Messages Filtering Junk Email Quiz (Score 85% or better) Outlook Tasks from Microsoft
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  • T or F. Each user on the Internet must have a unique email address. Whats the difference between Cc & Bcc? Why is it important to keep the paper trail?
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  • Unit 9 Communication Services