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8/7/2019 Unit 3-PR programme
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UNIT 3:UNIT 3:
Public Relations PlanningPublic Relations Planning
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ContentsContents
1.1. Defining the situationDefining the situation
2.2. ObjectivesObjectives
3.3. Target AudienceTarget Audience
4.4. MessageMessage
5.
5.
ActivitiesActivities6.6. BudgetBudget
7.7. EvaluationEvaluation
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1. Definingthesituation1. Definingthesituation NMMU is newly established uni inNMMU is newly established uni in
SummerstrandSummerstrand (S/W)(S/W)
Academic portfolio consist of 7 facultiesAcademic portfolio consist of 7 faculties
(S)(S)
Each year, the 7 faculties welcome theirEach year, the 7 faculties welcome their
new 1new 1stst year students & parents (S)year students & parents (S)
In past, MCR implemented a centralisedIn past, MCR implemented a centralisedWelcoming Ceremony (S/W)Welcoming Ceremony (S/W)
This year, each faculty will implement aThis year, each faculty will implement a
decentralised Welcoming Ceremony (0)decentralised Welcoming Ceremony (0)
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Student numbers may vary from previousStudent numbers may vary from previous
years (Tyears (T--Venue capacity/catering/traffic)Venue capacity/catering/traffic)
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2. Objectives2. Objectives
To inform students & parents of theTo inform students & parents of theceremonyceremony
To welcome students & parents toTo welcome students & parents toNMMU & facultyNMMU & faculty
To introduce staff to students & parentsTo introduce staff to students & parents
To inform students of programmes duringTo inform students of programmes duringtheir course of studytheir course of study
To ensure the staff is well equipped &To ensure the staff is well equipped &informed to give students & parentsinformed to give students & parents
correct infocorrect info
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3. Targetaudience3. Targetaudience
ExternalExternal -- StudentsStudents
GeographicGeographic In & around PEIn & around PE
DemographicDemographic Males & females, 18Males & females, 18--
25, no income25, no income
PsychographicPsychographic MatricMatric
Group membershipGroup membership FamilyFamily
Overt/Covert powerOvert/Covert power Family/media/OpinionFamily/media/Opinion
leadersleaders
Role in decisionRole in decision
processprocess
Sponsors for studiesSponsors for studies
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3.3. TargetaudienceTargetaudience
ExternalExternal -- parentsparents
GeographicGeographic In & around PEIn & around PE
DemographicDemographic Males & females,Males & females,
25+,low25+,low--high sociohigh socio--ecoeco
PsychographicPsychographic Matric, industry skillMatric, industry skill
Group membershipGroup membership FamilyFamily
Overt/covert powerOvert/covert power Family/Opinion leadersFamily/Opinion leaders
Role in decisionRole in decision
processprocess
Employer, FinancialEmployer, Financial
consultantconsultant
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3. Targetaudience3. Targetaudience
InternalInternal -- StaffStaff
GeographicGeographic In PEIn PE
DemographicDemographic Males, females, 25+Males, females, 25+
midmid--high sociohigh socio--economiceconomic
PsychographicPsychographic Matric, Academic QMatric, Academic Q
Group membershipGroup membership Family, Societies,Family, Societies,
AssociationsAssociations
Overt/Covert powerOvert/Covert power Law, authority,Law, authority,
OrientationOrientation
Role in decision processRole in decision process Employer/NMMUEmployer/NMMU
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4. Message4. Message
NMMU wants to welcome you, theNMMU wants to welcome you, the
student & parent, to the Faculty ofstudent & parent, to the Faculty of
Business & Economic Sciences andBusiness & Economic Sciences andintroduce the staff & programmes relatedintroduce the staff & programmes related
to your course of study.to your course of study.
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5. Activities5. Activities
MeetingsMeetings
Welcoming CeremonyWelcoming Ceremony
Tea BreaksTea Breaks
Faculty BriefingFaculty Briefing
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5. Activity15. Activity1
What: To inform parents & students ofWhat: To inform parents & students of
the ceremonythe ceremony
Why: To introduce the students to theWhy: To introduce the students to the
campuscampus
When: After approval of registrationWhen: After approval of registration
Where: Through faculty officersWhere: Through faculty officers
How: Accompanied booklet of studentHow: Accompanied booklet of student
orientation will include info of ceremonyorientation will include info of ceremony
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5. Activity25. Activity2
What: Welcoming CeremonyWhat: Welcoming Ceremony
Why: To welcome parents & studentsWhy: To welcome parents & students
When: Saturday, of event @ 09:00When: Saturday, of event @ 09:00
Where: NMMU, 2Where: NMMU, 2ndnd Ave, MM LoubscherAve, MM Loubscher
Who: Parents & studentsWho: Parents & students
How: Presentations given by FacultyHow: Presentations given by Faculty
ManagementManagement
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Venue (availability/locking & unlocking)Venue (availability/locking & unlocking)
Overflow venue (Overflow venue (telecontelecon))
MC (confirmation/transport/usher/airport)MC (confirmation/transport/usher/airport) Guest speaker (confirm)Guest speaker (confirm)
AV equipment (setAV equipment (set--up/dismantle)up/dismantle)
Flower arrangements (setFlower arrangements (set--up/dismantle)up/dismantle)
Flags (setFlags (set--up/dismantle)up/dismantle)
Stage layout (lighting/after screen setStage layout (lighting/after screen set--up)up)
Speakers (confirmation)Speakers (confirmation)
Programme for print/mapProgramme for print/map
Signage (venue/parking/setSignage (venue/parking/set--up)up)
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Cleaning of venue (before/after)Cleaning of venue (before/after)
Flow through venue (entrance/exit)Flow through venue (entrance/exit)
SecuritySecurity Parking arrangements (VIP)Parking arrangements (VIP)
HospitalityHospitality
PhotographerPhotographer
Trainees to hand out programmesTrainees to hand out programmes
(dates/times)(dates/times)
Dry run (entire team present)Dry run (entire team present)
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5. Activity 35. Activity 3
What: Tea breakWhat: Tea break
Why: Students & parents to introduceWhy: Students & parents to introduce
themselves to staff & enjoy refreshmentsthemselves to staff & enjoy refreshments When: Saturday, of event @ 10:00When: Saturday, of event @ 10:00
Where: Food court, next to MM LoubscherWhere: Food court, next to MM Loubscher
Who: Parents, students & staffWho: Parents, students & staff
How: Snack packs given to students &How: Snack packs given to students &tuckshop open for parentstuckshop open for parents
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Signage towards food courtSignage towards food court
Signage to bathroomsSignage to bathrooms
Flow towards food courtFlow towards food court
Catering quotesCatering quotes
Sponsors for food packages (vary)Sponsors for food packages (vary) VIP food packagesVIP food packages
Arrival & transport of foodArrival & transport of food
Cafeteria open (parents)Cafeteria open (parents) Staff working (dates/times)Staff working (dates/times)
Table layout/seating in cafeteriaTable layout/seating in cafeteria
Ample space outsideAmple space outside
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5. Activity45. Activity4
What: Faculty BriefingWhat: Faculty Briefing
Why: Inform students of programmesWhy: Inform students of programmes
When: Saturday, of event @ 11:00When: Saturday, of event @ 11:00
Where: In designated venuesWhere: In designated venues
Who: Students & parentsWho: Students & parents
How: Discussions/presentations onHow: Discussions/presentations on
course programmescourse programmes
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Debriefing venuesDebriefing venues
Map (for staff)Map (for staff)
Locking/unlocking of venuesLocking/unlocking of venues Trestle tables/chairs/clothes (setTrestle tables/chairs/clothes (set--up/up/disdis))
Signage for venues (on venues/stairs)Signage for venues (on venues/stairs)
Approval of marketing for all printApproval of marketing for all print
Venue requests (AV equipment)Venue requests (AV equipment)
Confirmation of faculty hostConfirmation of faculty host
Communication with faculty hostsCommunication with faculty hosts
Expectations of hostsExpectations of hosts
Printing & assistancePrinting & assistance
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5. Activity55. Activity5
What: Meetings with staff & Exco (arrangedWhat: Meetings with staff & Exco (arranged
via evia e--mail)mail)
Why: Discuss progress of ceremony & keepWhy: Discuss progress of ceremony & keepstaff briefedstaff briefed
When: Every week (NovWhen: Every week (Nov--Jan)Jan)
Where:D
esignated lecture venueWhere:D
esignated lecture venue Who: Lectures present at WelcomingWho: Lectures present at Welcoming
Ceremony & conducting Faculty BriefCeremony & conducting Faculty Brief
How: CoHow: Co--ordinator will facilitate the meeting,ordinator will facilitate the meeting,
giving staff the opportunity of inputgiving staff the opportunity of input
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6. Budget6. Budget
Refer to MS Word docRefer to MS Word doc
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7. Evaluation7. Evaluation
Observation: Student & parent turnoutObservation: Student & parent turnout
Informal researchInformal research--Interviews (done byInterviews (done by
ExcoExco & facilitators) with students && facilitators) with students &
parents when leaving the faculty briefsparents when leaving the faculty briefs
SurveySurvey--Questionnaires for staff membersQuestionnaires for staff members
that conducted the faculty briefsthat conducted the faculty briefs