Unit 3-PR programme

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    UNIT 3:UNIT 3:

    Public Relations PlanningPublic Relations Planning

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    ContentsContents

    1.1. Defining the situationDefining the situation

    2.2. ObjectivesObjectives

    3.3. Target AudienceTarget Audience

    4.4. MessageMessage

    5.

    5.

    ActivitiesActivities6.6. BudgetBudget

    7.7. EvaluationEvaluation

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    1. Definingthesituation1. Definingthesituation NMMU is newly established uni inNMMU is newly established uni in

    SummerstrandSummerstrand (S/W)(S/W)

    Academic portfolio consist of 7 facultiesAcademic portfolio consist of 7 faculties

    (S)(S)

    Each year, the 7 faculties welcome theirEach year, the 7 faculties welcome their

    new 1new 1stst year students & parents (S)year students & parents (S)

    In past, MCR implemented a centralisedIn past, MCR implemented a centralisedWelcoming Ceremony (S/W)Welcoming Ceremony (S/W)

    This year, each faculty will implement aThis year, each faculty will implement a

    decentralised Welcoming Ceremony (0)decentralised Welcoming Ceremony (0)

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    Student numbers may vary from previousStudent numbers may vary from previous

    years (Tyears (T--Venue capacity/catering/traffic)Venue capacity/catering/traffic)

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    2. Objectives2. Objectives

    To inform students & parents of theTo inform students & parents of theceremonyceremony

    To welcome students & parents toTo welcome students & parents toNMMU & facultyNMMU & faculty

    To introduce staff to students & parentsTo introduce staff to students & parents

    To inform students of programmes duringTo inform students of programmes duringtheir course of studytheir course of study

    To ensure the staff is well equipped &To ensure the staff is well equipped &informed to give students & parentsinformed to give students & parents

    correct infocorrect info

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    3. Targetaudience3. Targetaudience

    ExternalExternal -- StudentsStudents

    GeographicGeographic In & around PEIn & around PE

    DemographicDemographic Males & females, 18Males & females, 18--

    25, no income25, no income

    PsychographicPsychographic MatricMatric

    Group membershipGroup membership FamilyFamily

    Overt/Covert powerOvert/Covert power Family/media/OpinionFamily/media/Opinion

    leadersleaders

    Role in decisionRole in decision

    processprocess

    Sponsors for studiesSponsors for studies

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    3.3. TargetaudienceTargetaudience

    ExternalExternal -- parentsparents

    GeographicGeographic In & around PEIn & around PE

    DemographicDemographic Males & females,Males & females,

    25+,low25+,low--high sociohigh socio--ecoeco

    PsychographicPsychographic Matric, industry skillMatric, industry skill

    Group membershipGroup membership FamilyFamily

    Overt/covert powerOvert/covert power Family/Opinion leadersFamily/Opinion leaders

    Role in decisionRole in decision

    processprocess

    Employer, FinancialEmployer, Financial

    consultantconsultant

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    3. Targetaudience3. Targetaudience

    InternalInternal -- StaffStaff

    GeographicGeographic In PEIn PE

    DemographicDemographic Males, females, 25+Males, females, 25+

    midmid--high sociohigh socio--economiceconomic

    PsychographicPsychographic Matric, Academic QMatric, Academic Q

    Group membershipGroup membership Family, Societies,Family, Societies,

    AssociationsAssociations

    Overt/Covert powerOvert/Covert power Law, authority,Law, authority,

    OrientationOrientation

    Role in decision processRole in decision process Employer/NMMUEmployer/NMMU

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    4. Message4. Message

    NMMU wants to welcome you, theNMMU wants to welcome you, the

    student & parent, to the Faculty ofstudent & parent, to the Faculty of

    Business & Economic Sciences andBusiness & Economic Sciences andintroduce the staff & programmes relatedintroduce the staff & programmes related

    to your course of study.to your course of study.

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    5. Activities5. Activities

    MeetingsMeetings

    Welcoming CeremonyWelcoming Ceremony

    Tea BreaksTea Breaks

    Faculty BriefingFaculty Briefing

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    5. Activity15. Activity1

    What: To inform parents & students ofWhat: To inform parents & students of

    the ceremonythe ceremony

    Why: To introduce the students to theWhy: To introduce the students to the

    campuscampus

    When: After approval of registrationWhen: After approval of registration

    Where: Through faculty officersWhere: Through faculty officers

    How: Accompanied booklet of studentHow: Accompanied booklet of student

    orientation will include info of ceremonyorientation will include info of ceremony

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    5. Activity25. Activity2

    What: Welcoming CeremonyWhat: Welcoming Ceremony

    Why: To welcome parents & studentsWhy: To welcome parents & students

    When: Saturday, of event @ 09:00When: Saturday, of event @ 09:00

    Where: NMMU, 2Where: NMMU, 2ndnd Ave, MM LoubscherAve, MM Loubscher

    Who: Parents & studentsWho: Parents & students

    How: Presentations given by FacultyHow: Presentations given by Faculty

    ManagementManagement

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    Venue (availability/locking & unlocking)Venue (availability/locking & unlocking)

    Overflow venue (Overflow venue (telecontelecon))

    MC (confirmation/transport/usher/airport)MC (confirmation/transport/usher/airport) Guest speaker (confirm)Guest speaker (confirm)

    AV equipment (setAV equipment (set--up/dismantle)up/dismantle)

    Flower arrangements (setFlower arrangements (set--up/dismantle)up/dismantle)

    Flags (setFlags (set--up/dismantle)up/dismantle)

    Stage layout (lighting/after screen setStage layout (lighting/after screen set--up)up)

    Speakers (confirmation)Speakers (confirmation)

    Programme for print/mapProgramme for print/map

    Signage (venue/parking/setSignage (venue/parking/set--up)up)

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    Cleaning of venue (before/after)Cleaning of venue (before/after)

    Flow through venue (entrance/exit)Flow through venue (entrance/exit)

    SecuritySecurity Parking arrangements (VIP)Parking arrangements (VIP)

    HospitalityHospitality

    PhotographerPhotographer

    Trainees to hand out programmesTrainees to hand out programmes

    (dates/times)(dates/times)

    Dry run (entire team present)Dry run (entire team present)

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    5. Activity 35. Activity 3

    What: Tea breakWhat: Tea break

    Why: Students & parents to introduceWhy: Students & parents to introduce

    themselves to staff & enjoy refreshmentsthemselves to staff & enjoy refreshments When: Saturday, of event @ 10:00When: Saturday, of event @ 10:00

    Where: Food court, next to MM LoubscherWhere: Food court, next to MM Loubscher

    Who: Parents, students & staffWho: Parents, students & staff

    How: Snack packs given to students &How: Snack packs given to students &tuckshop open for parentstuckshop open for parents

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    Signage towards food courtSignage towards food court

    Signage to bathroomsSignage to bathrooms

    Flow towards food courtFlow towards food court

    Catering quotesCatering quotes

    Sponsors for food packages (vary)Sponsors for food packages (vary) VIP food packagesVIP food packages

    Arrival & transport of foodArrival & transport of food

    Cafeteria open (parents)Cafeteria open (parents) Staff working (dates/times)Staff working (dates/times)

    Table layout/seating in cafeteriaTable layout/seating in cafeteria

    Ample space outsideAmple space outside

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    5. Activity45. Activity4

    What: Faculty BriefingWhat: Faculty Briefing

    Why: Inform students of programmesWhy: Inform students of programmes

    When: Saturday, of event @ 11:00When: Saturday, of event @ 11:00

    Where: In designated venuesWhere: In designated venues

    Who: Students & parentsWho: Students & parents

    How: Discussions/presentations onHow: Discussions/presentations on

    course programmescourse programmes

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    Debriefing venuesDebriefing venues

    Map (for staff)Map (for staff)

    Locking/unlocking of venuesLocking/unlocking of venues Trestle tables/chairs/clothes (setTrestle tables/chairs/clothes (set--up/up/disdis))

    Signage for venues (on venues/stairs)Signage for venues (on venues/stairs)

    Approval of marketing for all printApproval of marketing for all print

    Venue requests (AV equipment)Venue requests (AV equipment)

    Confirmation of faculty hostConfirmation of faculty host

    Communication with faculty hostsCommunication with faculty hosts

    Expectations of hostsExpectations of hosts

    Printing & assistancePrinting & assistance

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    5. Activity55. Activity5

    What: Meetings with staff & Exco (arrangedWhat: Meetings with staff & Exco (arranged

    via evia e--mail)mail)

    Why: Discuss progress of ceremony & keepWhy: Discuss progress of ceremony & keepstaff briefedstaff briefed

    When: Every week (NovWhen: Every week (Nov--Jan)Jan)

    Where:D

    esignated lecture venueWhere:D

    esignated lecture venue Who: Lectures present at WelcomingWho: Lectures present at Welcoming

    Ceremony & conducting Faculty BriefCeremony & conducting Faculty Brief

    How: CoHow: Co--ordinator will facilitate the meeting,ordinator will facilitate the meeting,

    giving staff the opportunity of inputgiving staff the opportunity of input

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    6. Budget6. Budget

    Refer to MS Word docRefer to MS Word doc

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    7. Evaluation7. Evaluation

    Observation: Student & parent turnoutObservation: Student & parent turnout

    Informal researchInformal research--Interviews (done byInterviews (done by

    ExcoExco & facilitators) with students && facilitators) with students &

    parents when leaving the faculty briefsparents when leaving the faculty briefs

    SurveySurvey--Questionnaires for staff membersQuestionnaires for staff members

    that conducted the faculty briefsthat conducted the faculty briefs