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Unit 1 Motaj Uno Mews Quinton Road, Greystone Park HARARE, ZIMBABWE

Telephone 263-712-874756/263-4-251873 Email: gabrielkabanda@mail.com /gabrielkaba@yahoo.com /

kabandag@zarnet.ac.zw/ kabandag@zou.ac.zw 15th August, 2014

Dear Sir/Madam Re: Application for the post of Vice Rector – Academic Studies at the University of the Free State -

AP350 I am applying for the post Vice Rector – Academic Studies at the University of the Free State which was advertised on ResearchGate. My academic and professional qualifications consists of the following degrees and diplomas, whose details are shown on the full CV attached:

A course on Managing Higher Education Institutions (Israel) Ph.D. degree in Computer Science (USA) M.Sc. degree in Computer Science (UK) B.Sc. degree in Mathematics and Physics (Zimbabwe) Gold Diploma in Computer Programming (UK) Diploma in Applied Meteorology (UK) Fellow of the Zimbabwe Academy of Sciences since 2009

I have a total of 25 years management experience of which 10 years was in lectureship on the MBA programmes and 10 years in Senior Management position at my university ( 3 years as a Director of ICT and 7 years as a Pro Vice Chancellor at Zimbabwe Open University). I am a Full Professor of Management Information Systems (MIS) and Computer Science. I am currently the Pro Vice Chancellor of Zimbabwe Open University (ZOU) responsible for Corporate Planning and Business Development since January 2008. I was the Pro Vice Chancellor responsible for Strategic Planning, Academic Affairs, Learner Support, Marketing, and Income Generation from January, 2008 to November, 2011, and I am now responsible for Corporate Planning and Business Development since December, 2011. I was previously the Director of Information and Communication Technology (ICT) at the Zimbabwe Open University for 3 years from January, 2005 to December, 2007. My other previous positions include being a Chief Operating Officer and Executive Director of TeleAccess (Zimbabwe) (Private) Limited, Assistant General Manager (Information Systems) at Beverley Building Society, Principal Consultant at Deloitte & Touche Management Consultants, Assistant Director at the Central Computing Services and

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Meteorologist/Data Processing Manager at the Department of Meteorological Services. I also have extensive university lectureship experience acquired with the University of Zimbabwe, Zimbabwe Open University, Women’s University in Africa, National University of Science and Technology, University of Derby (UK), Management College of Southern Africa (South Africa) and University of South Africa.

I am an External Examiner at the Cape Peninsula University of Technology in South Africa and the Women’s University in Africa. I am also a Board Member of the Zimbabwe National Army (ZNA) Schools & Welfare Trust and Chairman of the IT Governance and Cyber Security Institute.

I am a man of forty nine years of age and married with four children. Yours Faithfully,

Professor Gabriel Kabanda

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CV for Prof. Gabriel Kabanda, Ph.D., FZAS

Profile

Professor Gabriel Kabanda is an accomplished academician and researcher, seasoned strategist, open and distance learning (ODL) practitioner, an experienced information and communication technology consultant, and a university/ corporate leader with wide ranging experience spanning over 25 years. Gabriel is the Pro Vice Chancellor at the Zimbabwe Open University since January, 2008. He is a Full Professor of Management Information Systems (MIS)/Computer Science with extensive university lectureship experience mainly at postgraduate levels. Prof Kabanda was conferred and appointed a Fellow of the Zimbabwe Academy of Sciences in October 2009 in recognition of exceptional merit and distinction in science and technology, and has worked in both public and private sector for many years. He acquired considerable experience in providing information technology and strategic management consultancy services to various corporates in Zimbabwe, SADC, East and West Africa, the United Nations and Microsoft International. Prof Kabanda has written various technical papers and books, and presented and facilitated at several international conferences, workshops, seminars, and study schools. Gabriel holds a Ph.D. degree in Computer Science (California, USA), Master of Science in Computer Science (Wales), a B.Sc. in Mathematics and Physics (University of Zimbabwe), Gold Diploma in Computer Programming (London) and a Diploma in Applied Meteorology (Reading). He received an international award on Outstanding Contributions to Education in 2013 in Malaysia at the World Marketing Summit, a Golden Academic Excellence and Professional Achievement award and a Prof Philip Kotler (USA) initiative. He was awarded the world-wide honour of Who’s Who of Professionals in 1997 in recognition of his outstanding academic and professional achievements. He received a life time award for outstanding Leadership and Research in ICT on the African continent given by the African Society for Information Systems and ICT University (USA) in February, 2013. Gabriel is a member of the Technical Committee on Collaboration (TCC) of the African Council for Distance Education (ACDE) since April 2009 and Leader of the Research working group. Prof Kabanda is a Board Member of the Zimbabwe National Army Schools & Welfare Trust (ZNASWT), the Chairman of the IT Governance & Cyber Security Institute (ITGCSI), and an External Examiner of a South African university and a Zimbabwean university.

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BIODATA/IDENTIFICATION

Full Name Professor GABRIEL KABANDA

Sex Male

Citizenship Zimbabwean

Current Position Pro Vice Chancellor

Institution & Address

Zimbabwe Open University 7th Floor Stanley House Corner First Street/J.Moyo Avenue P.O. Box MP 1119 Harare, ZIMBABWE

Home Address Unit 1 Monaj Uno Mews Quinton Road, Greystone Park HARARE, ZIMBABWE Telephone 263-712-874756/263-4-251873

Email addresses Email: gabrielkabanda@gmail.com / gabrielkaba@yahoo.com / kabandag@zou.ac.zw / / kabandag@zarnet.ac.zw.

Qualifications and Experience

EDUCATIONAL QUALIFICATIONS

1. Managing Higher Education Institutions (Galilee College, Israel - 2007) 2. Ph.D. degree in Computer Science (California, USA - 1996) 3. M.Sc. degree in Computer Science (Wales Swansea, UK - 1991) 4. Gold Diploma in Computer Programming (London, UK - 1990) 5. Diploma in Applied Meteorology (Meteorological Office College, UK –

1989) 6. B.Sc. degree in Mathematics and Physics (Zimbabwe - 1987)

UNIVERSITY EXTERNAL EXAMINER

1. External Examiner at the Cape Peninsula University of Technology in South Africa in the Faculty of Informatics and Design since 2011.

2. External Examiner at the Women’s University in Africa for the B.Sc. (Hons) Information Systems since 2012.

3. Member of the Advisory Board of the Computer Science Department at Bindura University of Science Education since May 2013.

SELECTED BOOKS AUTHORED & PUBLISHED

1. “Chaos in Decision Support Systems”, a book published and printed by Avon Books in London, United Kingdom, ISBN 1 86033 990 5, published in 1996, 70 pages.

2. “ Management Information Systems”, MIS Book/Module SS 124,

Women’s University in Africa, Zimbabwe, February 2010, Benaby Printing and Publishing (Pvt) Ltd.

3. “Management Information Systems”, MIS Book/Module COMP102, 2002, Zimbabwe Open University, ISBN number 1-77-938-249-9.

4. “Methodological Guidelines for Crop Weather calendars in the SADC

Region”, June 1994, Printing and Publishing Company, Gaborone,

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BOTSWANA, with Leonardo S. Unganai, ECA Main Library Call number 631.55(68) U575.

SELECTED RESEARCH PAPERS PUBLISHED IN REFEREED INTERNATIONAL JOURNALS/ PROCEEDINGS

1. “Strategy for a sustained quality delivery mode of ODL programmes for massive enrolments and e-learning: The Case for Zimbabwe Open University”, International Journal of Higher Education, Volume 3 Number 4, August 2014, ID3 4791, ISSN 1927-6044 (Print) ISSN 1927-6052 (Online), Copyright © Sciedu Press.

2. “Technology affordances and diffusion of Mobile Connectivity and

Applications in Zimbabwe”, June 2014, The International Journal of Emerging Technology and Advanced Engineering, Volume 4, Issue 6, June, 2014, pages 13-23, ISSN 2250–2459 (Online). http://www.ijetae.com/files/Volume4Issue6/IJETAE_0614_116.pdf.

3. “The impact of ICTs on customer service excellence in Zimbabwe”,

May 2014, The International Journal of Emerging Technology and Advanced Engineering, Volume 4, Issue 5, May 2014, pages 312-324, (ISSN 2250–2459 (Online)). http://www.ijetae.com/files/Volume4Issue5/IJETAE_0514_51.pdf.

4. “An IT Project Management Framework for Assessing the Dynamism

of Culture under Globalization: Evidence from Zimbabwe”, International Journal of Information Technology Project Management, 4(4), 66-81, October-December 2013, co-authored with Sam Takavarasha, Gilford Hapanyengwi and Donald Chimanikire; DOI: 10.4018/ijitpm.2013100104; ISSN: 1938-0232; EISSN: 1938-0240.

5. “Structural Equation Modelling of Ubiquitous Learning at

Zimbabwean Schools”, International Journal of Emerging Technology and Advanced Engineering, Volume 3, Issue 5, May 2013, pages 445-452, http://www.ijetae.com/files/Volume3Issue5/IJETAE_0513_74.pdf. ISSN 2250-2459, ISO 9001:2008 Certified Journal.

6. “Mobile Money in Zimbabwe: Integrating Mobile Infrastructure and Processes to Organisation Infrastructure and Processes”, Online Journal of Social Sciences Research, Volume 2, Issue 4, pages 92-110, April, 2013, IISN 2277-0844, co-authored with Owen Kufandirimbwa, Ngonidzashe Zanamwe and Giford Hapanyengwi, http://www.onlineresearchjournals.org/JSS.

7. “African context for technological futures for digital learning and the endogenous growth of a knowledge economy”, Basic Research Journal of Engineering Innovation (BRJENG), Volume 1(2), April 2013, pages

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32-52, http://basicresearchjournals.org/engineering/pdf/Kabanda.pdf

8. “State of ICT- Business alignment: a case of Zimbabwe”, co-authored with Giford Hapanyengwi and Owen Kufandirimbwa, The International Journal of IT Business Alignment and Governance(IJITBAG) under IGI Global, Volume 3 Number 2, 2012, pages 1-20, DOI: 10.4018/jitbag.2012070101 http://www.igi-global.com/article/state-ict-business-alignment/75316

9. “The impact of ICTs on MDGs and baroclinic digital learning environments in East and Southern Africa”, Huria Journal of Open University of Tanzania Volume 13, August 2012, p152-195.

10. “Quality Materials Science Education for sustainable development through distance learning: the case for Nigeria and Zimbabwe”, International Journal of Educational Research and Technology, Volume 3[1], March 2012, ISSN 0976-4089, IJERT-045, S.No. 072 pages 40-51, www.soegra.com/ijert.htm.

11. “The impact of ICTs on innovative sustainable development in East and

Southern Africa", book chapter in the book on “Technological Change”, ISBN 979-953-307-560-9, InTech, edited by Prof. Aurora Teixeira, Open Access Publisher, Croatia, April, 2012,pages 197-218, Web: http://www.intechweb.org/.

12. “Knowledge frontiers for sustainable growth and development in

Zimbabwe", book chapter in the book on “Technological Change”, ISBN 979-953-307-560-9, InTech, edited by Prof. Aurora Teixeira, Open Access Publisher, Croatia, April, 2012, pages 219-238, Web: http://www.intechweb.org/. http://ebookbrowse.com/intech-knowledge-frontiers-for-sustainable-growth-and-development-in-zimbabwe-pdf-d341465313#.UOf-dChYL0w.gmail

13. “The role of culture in digital divide projects: Evidence from

Zimbabwe”, Special Issue International Journal of Information Technology Project Management (IJITPM), co-authored with Sam Takavarasha Jr, Gilford Hapanyengwi, and Donald Chimanikire; Volume 3, Number 2, 2012; DOI: 10.4018/IJITPM, ISSN: 1938-0232, EISSN: 1938-

14. “Quality Materials Science Education”, Zimbabwe Open University International Journal of Open and Distance Learning, Volume 2, number 2 of November, 2011.

15. “Impact of information and communication technologies (ICTs) on millennium development goals (MDGs): Context for diffusion and adoption of ICT innovations in East and Southern Africa”, Journal of

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African Studies and Development, August 2011 Volume 3 (8), pages 154-170, paper JASD-10-038, Available online http://www.academicjournals.org/jasd/PDF/pdf2011/Aug/Kabanda.pdf, ISSN – 2141 -2189 ©2011 Academic Journals.

16. A book chapter entitled “Collaborative opportunities for ICTs development in support of ODL in Zimbabwe”, in the book on “Cases on Technological Adaptability and Transnational Learning: Issues and Challenges”, published by IGI Global (USA), March 2010, DOI: 10.4018/978-1-61520-779-4; ISBN13: 9781615207794 & EISBN13: 97816152078020.

17. “Capacity Needs Assessment of SADC ODL Centres of Specialisation: ICT Equipment and Infrastructure”, Commissioned Edited Report on SADC Secretariat: SADC ODL Capacity Building Project # SADC-SHD&SP ODL C09B/2009, SADC Secretariat, Botswana, 2010. http://www.afdb.org/en/projects-and-operations/project-portfolio/project/p-z1-iah-001/

18. “Zimbabwe Open University: Higher Education challenges and opportunities -First ACDE-TCC meeting” in Minga, U.M., 2010: Proceedings of the 1st ACDE-TCC members meeting and contact persons of the African Council for Distance Education Technical Committee on Collaboration (ACDE-TCC), Dar Es Salaam, Tanzania, 22nd – 23rd July, 2010, pages 102-113, Published in Nairobi: ACDE.102-113.

19. “ Collaborative opportunities for ICTs development in a challenged African environment”, published in the Journal of Technology Management & Innovation, August 2008, Volume 3 Number 3 of 2008, pages 91-99, ISSN 0718-2724.

20. “ Advances in information and communication technology: Challenges and opportunities for Zimbabwe”, Key note paper presented to, refereed and published in the proceedings of the Research Council of Zimbabwe, Seventh Science & Technology Symposium, 1st – 3rd September, 2004 at HICC, Harare, ISSN 1818-3794, pages 20-28.

MAJOR CONSULTANCY / RESEARCH PROJECTS

PROJECT

CONSULTANCY

African Council for Distance Education (ACDE), Nairobi, Kenya. July – September, 2011.

GAP ANALYSIS OF THE REGULATORY FRAMEWORKS FOR DISTANCE EDUCATION IN AFRICA: CASE STUDY OF FIVE AFRICAN COUNTRIES ( Nigeria, Kenya, South Africa, Tanzania and Zimbabwe)

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Broadcasting Authority of Zimbabwe (BAZ): Ministry of Information, Media and Publicity

Facilitation and development of the Strategic Plan for 2011-2015.

SADC Secretariat: SADC ODL Capacity Building Project # SADC-SHD&SP ODL C09B/2009.

“Capacity Needs Assessment of SADC ODL Centres of Specialisation: ICT Equipment and Infrastructure” from November 2009 to January 2010.

Ministry of Information & Communication Technology

Development of the Strategic Plan for 2010-2014

Microsoft International /ACBF/ United Nations Institute of Training & Research/ University of Southern California

International capacity needs assessment project conducted in October-November 2008 for establishing sustainable capacity for socio-economic development and applications/diffusion of ICTs in Africa and the Middle East. The capacity needs assessment field work covered 5 African countries (Kenya, Tanzania, South Africa, Botswana and Zambia) as contract number ACBF/C/0095/08.

Ministry of Water Resources and Infrastructural Development

Development of the Water Services Sector Strategic Plan

Meikles Consolidated Holdings

Facilities Management, Information Systems Strategy Development & Implementation

NSSA Tender Evaluation Review , IS Strategy Development and Management of the IT Department

Old Mutual Information Systems Strategy and Business Strategy

Zimbabwe Electricity Supply Authority

Computer Installation Review and Computer Procedures Manuals

Astra Corporation Information Systems Strategy

Salwire Information Systems Implementation

UNFPA-CST Paradox Training

Government of Zimbabwe and SADC

ICT & Strategic Planning Projects implementation

Development of Malawi Traders Trust (DEMATT)

Development and Implementation of an Marketing Information System (MIS)

Malawi Savings Bank (MSB) System Requirements Analysis, Selection, and Implementation.

Malawi Property Investment Company (MPICO)

IS Implementation Management

SADC/SACCAR Land and Training & Development of crop weather

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Water Management Research Programme, Botswana

calendars

The Ghana Bauxite Company Analysis of the Administration and Accounting Functions

Ashanti Goldfields Company, Ghana

Activity/Job Costing, and Study of Accounting & Financial Functions

Health Care Improvement System (HIP)

Ghana Airways Corporation Policies & Operational Issues Assessment

Ghana Posts & Telecommunications Corp.

Overall Operations Assessment

LEADERSHIP OF UNIVERSITY BOARDS / COMMITTEES / NATIONAL BODIES

University Committees: 1. Zimbabwe Open University Council 2. Zimbabwe Open University Senate 3. Research Board 4. Staff Disciplinary Committee 5. Committee on Academic Ceremonies (COAC) 6. Fees & Rates Revision Committee 7. Senate Sub-Committee on Examinations 8. Senate Sub-Committee on Admissions 9. Appeals Committee 10. University ad hoc Committees as assigned by the Vice Chancellor

CONFERENCE PAPERS

A total of 50 conference papers have been presented at international fora.

CURRENT & PREVIOUS WORKING EXPERIENCE

Position (in descending order) Institution/Organization Years Pro Vice Chancellor (Corporate Planning & Business Development) & Full Professor of Computer Science/Management Information Systems (MIS)

Zimbabwe Open University Current 4

Pro Vice Chancellor (Strategic Planning, Learner Support, Marketing, Income Generation and Academic Affairs) Associate Professor of Management Information Systems (MIS)/Computer Science

Zimbabwe Open University 3

Director of Information & Communication Technology

Zimbabwe Open University 3

Chief Operating Officer and Executive Director

TeleAccess Zimbabwe (Pvt.) Ltd 4

Assistant General Manager – Information Systems

Beverley Building Society 2

Principal Consultant (Information Technology) Deloitte & Touche Management Consultants

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8

Assistant Director Central Computing Services - Government of Zimbabwe

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Data Processing Manager/ Meteorologist Department of Meteorological Services - Government of Zimbabwe

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REFEREES

DR. Miidzo Mavesera Director - Centre for Professional Development Zimbabwe Open University P.O. Box MP 1119, Mount Pleasant Harare, ZIMBABWE

Dr. K.D. Shumba Chief Executive Officer TeleAccess (Zimbabwe) Limited P.O. Box 1789 HARARE, Zimbabwe

Prof. H.A.M Dzinotyiwei Honorable Minister of Science & Technology c/o Department of Mathematics University of Zimbabwe P.O. Box MP 167, Mount Pleasant HARARE, Zimbabwe

Mr. S. C. Chigwamba Principal Director Ministry of ICT Central Computing Services P.O. Box CY 777 Causeway HARARE, Zimbabwe

Prof. W.F. Webster Department of Computer Science University Of Wales Swansea Singleton Park Swansea SA2 8PP United Kingdom

Prof. Eric Hecscher Dean of Commercial and Industrial Economy Pacific Western University 1650 Westwood Boulevard Los Angeles, CALIFORNIA 90024-5613, USA

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Unit 1 Motaj Uno Mews Quinton Road, Greystone Park HARARE, ZIMBABWE

Telephone 263-712-874756/263-4-251873 Email: gabrielkabanda@mail.com

/gabrielkaba@yahoo.com / kabandag@zarnet.ac.zw/ kabandag@zou.ac.zw

Declaration of Intent for the post of Vice Rector – Academic Affairs at Free State University I, Professor Gabriel Kabanda, do hereby declare my intent to be considered for the application of Vice Rector – Academic Affairs at Free State University. I further certify that I possess the relevant experience to hold said office, as evidenced by the statements narrated below in support of the application. I believe that I am the most suitable candidate for the leadership position at Free State University because of my qualifications, wealth of experience and value adding contributions to the growth, institutional performance, collaboration and quality of education of the university. I am an accomplished academician and researcher, seasoned strategist, open and distance learning (ODL) practitioner, an experienced business/information and communication technology consultant, and a university/ corporate leader with wide ranging experience spanning over 25 years of which 10 years have been spent in Senior Management at Zimbabwe Open University (7 years as a Pro Vice Chancellor and 3 years as the Director of Information and Communication Technology (ICT)). I have worked as the Pro Vice Chancellor for ZOU since January, 2008 working directly under the guidance of the Vice Chancellor primarily responsible for the Key Result Areas (KRAs) of each of the Units under my jurisdiction and the performance thereof, and any other duties requested by the Vice Chancellor. I have a vision to make a difference in support of the institutional dreams for Free State University whose vision is “A university recognised across the world for excellence in academic achievement and in human reconciliation”. During my tenure as the Pro Vice Chancellor (PVC), I have had responsibility over key result areas that include strategic/corporate planning, academic affairs, research, marketing, resource mobilization, budgeting, professional development, collaboration partnerships, materials development, learner support and technology, and university governance. My leadership approach is premised on the following characteristics:

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Synchronized thinking (harnessing all the thinking power of the team members),

building the spirit and values that enable my colleagues at various levels to thrive,

getting the right mix of people in various tasks,

dynamic manoeuvre in institutional development,

mission management (art of delegation and empowerment) that keeps focus on the

institutional vision and mission,

commanding the strategic campaign in all my initiatives.

Furthermore, his professional and personal skills, organizational skills, time

management, use of initiative, professional ethics, integrity, and ability to meet

deadlines, are outstanding.

I have had experience in international education mainly through the African Council for Distance Education (ACDE), where I am a member of the Technical Committee on Collaboration (TCC) of the African Council for Distance Education (ACDE) since April 2009 and Leader of the Research working group. The African Council for Distance Education (ACDE), a continental unifying body of African Open and Distance Learning Universities and the African Union’s lead implementing agency for distance education, was established to promote research, policy and quality in open and distance learning (ODL), so as to increase access to education and training in Africa. My interest in international education is on collaboration and internationalization. Education enables individuals to make informed choices, broaden their horizons and opportunities and to have a voice in public decision-making. Although internationalisation is not at all new to universities and higher education policies, the forces and tensions understood by the umbrella concept of ‘globalisation’ constitute a dramatically different environment for higher education institutions and policy makers to operate in. The overall force of globalisation to international education includes the following areas of interest in leadership development at Free State University:

the rise of the ‘network’ society, driven by technological innovation and the increasing strategic

importance of information, and symbolised by the expansion of the Internet;

the restructuring of the economic world system, with the transformation to a post-industrial

knowledge economy in the core, the emergence of newly industrialised nations, and the growth of

new forms of dependency in the developing world;

the rapid integration of the world economy with increasingly liberalised trade and commerce,

resulting in new opportunities but also in relocation of production;

the political reshaping of the post-Cold War world order, with strategic shifts in power balances

and the emergence of new regions challenging the hegemony of the 20th-Century superpowers,

but also with increasing global insecurity and an endless list of regional and local conflicts;

the growing real but also virtual mobility of people, capital and knowledge, possible because of

new transport facilities, the development of the Internet and an increasingly integrated world

community, but also provoked by the will among the hopeless to escape poverty, new mass

migrations and refugees escaping war and insecurity;

the erosion of the nation-state and its capacity to master the economic and political

transformations, together with the weakness of the international community and its organisations,

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widening the gap between economic activity and socio-political regulation, and leading to

unbound global capitalism but also to new international forms of crime;

the very complex cultural developments, with on the one hand aspects of homogenisation such as

an increasing cultural exchange and multicultural reality, but also the worldwide hegemony of the

English language and the spread of commercial culture, and on the other hand elements of

cultural differentiation and segregation such as fundamentalisms of various kinds (including new

nationalisms), regressive tendencies, intolerance and a general feeling of loss of identity.

These forces and tendencies are not the only ones which define the social environment in which

higher education has to operate at the start of the 21st century; reference has to be made as well

to the demographic challenges, the spread of aids, endemic poverty or religious conflicts, just to

name a few. Globalisation also means that institutions and even states no longer can give their

own answers to all these challenges, but that they also have become interdependent in their

policy-making processes.

As the Pro Vice Chancellor of my current university, I have had experience in leadership in the

following university committees:

1. Zimbabwe Open University Council 2. Zimbabwe Open University Senate 3. Research Board 4. Staff Disciplinary Committee 5. Committee on Academic Ceremonies (COAC) 6. Fees & Rates Revision Committee 7. Senate Sub-Committee on Examinations 8. Senate Sub-Committee on Admissions 9. Appeals Committee 10. University ad hoc Committees as assigned by the Vice Chancellor

I directly managed and supervised university faculties through their Deans from 2008 to 2011,

and established the university Quality Assurance Framework with the following elements

include the following:

External Reference Points with the Regulatory Authority (ZIMCHE) Programme regulations and academic policies Examination Boards and External Examiners Senate programme approval processes Programme and Module review processes Collaborative programmes with Associates, Affiliates and other partners Student involvement in Quality Assurance and Learner Support

I was responsible for learner support of the university from 2008 to 2011, and in the process

provided leadership on issues that affect the learner with a focus on Student Management

Services. Learner Support evaluates the presence and quality of learner support, materials

availability, and learner help functions. The portfolio on learner support included:

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Includes affective and systemic elements, e.g. Course choice, financial advice, careers information

ICT and Library support Study Skills support Counselling to relate study issues to personal circumstances Pro-active contact to improve retention Helping learners take new steps Improvement of skill Hints, tips / guidelines, feedback, demonstrations Modelling and coaching

Other information worthy of consideration includes the following achievements:

1. I received an international award on Outstanding Contributions to Education, a Golden

Star Academic Excellence and Professional Achievement award in Putra Jaya, Malaysia,

on 28th

September, 2013. This is a Professor Philip Kotler (USA) initiative held at the

World Marketing Summit in 2013.

2. I received a life time award for outstanding Leadership and Research in ICT on the

African continent given by the African Society for Information Systems and ICT

University (USA) in February, 2013. I am the country (Zimbabwe) representative on the

African Society for Information Systems.

3. I am a Fellow of the Zimbabwe Academy of Sciences - one of the few of Zimbabwe's

accomplished scientists elected from among leading scholars in the physical sciences all

in recognition of outstanding international, regional and national research and

transformation initiatives in Zimbabwe, Africa and beyond in support of sustainable

development, appointed fellow in October 2009.

Professor Gabriel Kabanda