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Unit 1: Communicating in the
IT Industry
OCR Level 2Cambridge Technicals
in IT
How can we How can we communicate using IT?communicate using IT?
Not anymore…we can now talk face to face in the same room, or in a different building, or even in a different country
using…
20 years ago, there was only one way to carry out a face to face conversation…
…and that was being in the same room as the other
person
Messenger Messenger services and services and chat roomschat rooms
WebcamsWebcams
Social Social networking networking
sitessites
How can we How can we communicate using IT?communicate using IT?
More than wordsMore than wordsEven though we can talk face to face, a lot of the time we are communicating is spent conveying what we are thinking, through:
the
way
we question things
our use of emotion our use of sign
and body language
our use of
emotion
How about teaching your Grandparents
to use your games
console?
Know your audienceKnow your audienceHow would you explain IT-related information
to other people?
Exchanging information Exchanging information safelysafely
When communicating and exchanging information using IT, you have a responsibility
to ensure you’re doing so safely.
But how?
Checking that your data is secure
Ensuring that data protection regulations
are met
By making sure that firewalls are in place
What impact canWhat impact canIT have? IT have?
and hoax emails, phishing scams and spam mail can encourage us to give away sensitive information.
As we have seen, there are advantages in using IT to communicate, but there can be disadvantages too…
We don’t always know who is out there trying to communicate with us,
What will you learn?What will you learn?After completing this unit you will:
Be able to communicate
information to suit audience purpose
and content
Be able to use IT tools to communicate
and exchange information
Understand the impact of IT on individuals,
communities and society
Thank you for usingthis OCR resource.
Other OCR resources are availableat www.ocr.org.uk
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