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8/6/2019 UNIT 1 Buss Environ
http://slidepdf.com/reader/full/unit-1-buss-environ 1/21
UNIT 1
BUSINESS ENVIRONMENT
CONCEPT OF BUSINESSNATURE, ELEMENTS,
IMPORTANCE OF BUSINESS
ENVIRONMENT,ENVIRONMENTAL ANALYSIS
8/6/2019 UNIT 1 Buss Environ
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Nature of Business
Business may be understood asthe organised efforts of enterprises to supply consumers
with goods and services for aprofit.
Businesses vary in size as
measured by number of employees orby sales volume
Large Organisations such as Steel
Authority Of India Ltd SAIL and Tata
8/6/2019 UNIT 1 Buss Environ
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Business Objectives
EARNING PROFIT
GROWTH
EMPLOYEE SATISFACTION ANDDEVELOPMENT
QUALITY OF PRODUCTS AND SERVICES
MARKET LEADERSHIP
JOY OF CREATION
SERVICE TO SOCIETY
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BUSINESS ENVIRONMENT
It is very important to understand theenvironment within which the businessoperates as it is ultimately responsible
for the success of the business.
For eg when there is a change in thegovernment policies the business has
to make the necessary changes toadapt itself to new policies.
Similarly a change in the technology
may render the existing products
8/6/2019 UNIT 1 Buss Environ
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MEANING OF BUSINESSENVIRONMENT
The term business environment means external forces, factorsand institutions that are beyond the control of the business andthey affect the functioning of a business enterprise.
They include customers, competitors, suppliers, government andthe social political, legal and technological factors etc.
Thus Business Environment may be defined as the totalsurroundings which have a direct or indirect bearing on thefunctioning of the business.
It may be defined as the set of external factors such as
economic, social, political, and legal, demographic, technicalwhich are uncontrollable in nature and affect the businessdecisions of a firm.
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FEATURES OF BUSINESSENVIRONMENT
Business environment is the sum totalof all factors external to the businessfirm and that greatly influence their
functioning.
It covers factors and forces likecustomers, competitors, suppliers,
government, and the social, cultural,political, technological, legalconditions.
The business environment is dynamic
8/6/2019 UNIT 1 Buss Environ
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Importance of BusinessEnvironment
Determining opportunities and Threats—The interaction between thebusiness and its environment would
identify opportunities for and threatsto the business.
Giving direction for growth—The
interaction with the environment leadsto opening up new frontiers of growthfor the business firms.
Continuous Learning—Environmental
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ENVIRONMENTAL ANALYSIS
It is the indepth study of theenvironment which surrounds thebusiness and affects its performance.
William Gluek and Lawrence Jauchhave stressed that “EnvironmentalAnalysis and diagnosis give strategists
time to anticipate opportunities and toplan to take optional responses tothese opportunities. It also helpsstrategists to develop an early warningsystem to prevent threats to the firm.”
8/6/2019 UNIT 1 Buss Environ
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Environmental Analysiscontd…….
Firms which systematically analyseand diagnose the environment aremore effective than those which don’t.
Without a systematic environmentalsearch and diagnosis the time pressureof the managerial job can lead to
inadequately thought out responses tothe environmental changes.
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Objectives in short
Development of broad strategies andlong term policies of the firm.
Development of action plans to dealwith technological advancements.
To foresee the impact of
socioeconomic changes at the nationaland international levels on the firmsstability.
Analysis of competitors strategies andformulation of effective counter
8/6/2019 UNIT 1 Buss Environ
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EG OF FIRMS
Firms which have initiated changes inresponse to environmental changes—
Crompton Greaves—Fear of Multinationals, poor financial results,return of consignment of fans fromItaly as the taples on its boxes
gathered rust.
Environmental Changes--Restructuredthe company into four strategic
business units, each headed by a
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THE PROCESS OF E.ANALYSIS
Environmental Analysis is challengingand time consuming and expensiveaffair. But it is essential to be done.
The Analysis consists of four essentialsteps:
Scanning---Scanning involves general
surveillance of all environmentalfactors and their interactions in orderto identify early signals of possible
environmental change and also to
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STAGES………
Monitoring---Monitoring involvestracking the environmental trends,sequences of events, or stream of
activities.
It frequently involves following signalsor indicators unearthed during
environmental scanning. The purposeof monitoring is to assemble sufficientdata to discern whether certain trends
or patterns are emerging.
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STAGES……………..
Forecasting---Strategic decisionmaking requires a future orientation.Forecasting is concerned with
developing plausible projections of thedirection, scope, and intensity of environmental change.
It tries to layout the path of anticipatedchange.
Eg How long will it take for the new
technology to reach the market place?
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STAGES………………
Assessment---Unless the outputs of scanning, monitoring and forecastingare assessed to determine the
implications for the organisation’scurrent and potential strategies theinformation provided would be futile.
Assessment involves identifying andevaluating how and why current andprojected environmental changes
affect the management of the
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LIMITATIONS OFENVIRONMENTAL ANALYSIS
Environmental Analysis does notforetell the future, thus organisation’ssometimes confront unexpected
events that are not anticipated duringthe analysis
Environmental Analysis on an off itself
is not a sufficient guarantee of organisational effectiveness, it is onlyone of the inputs in strategy
development and testing.
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TOOLS AND TECHNIQUESFOR E.ANALYSIS
Environmental Scanning—It is theprocess that seeks information aboutevents and relationship’s in a firm’s
environment.
Environmental scanning entailspartitioning the external environment
into sectors, namely, cultural,economic, political, technological andetc.
Data are usually collected and
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TOOLS AND TECHNIQUES……………..
SWOT Analysis—Strengths,weaknesses and opportunities andthreats is a basic analytical tool in
management that has become popularin recent years.
It is often used by strategic planners
and top management in developingcompetitive strategies.
It is typically used to decide corporate
strategies and to make product or
8/6/2019 UNIT 1 Buss Environ
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TOOLS AND TECHNIQUES………
PEST ANALYSIS—A PEST analysislooks at the Political, Economic, Socialand Technological sectors of a
particular industry.
The PEST analysis focuses on theexternal forces that affects the
organization.
Political Factors—May have direct orindirect impact on the organization’s
operation, decisions, purchasing power
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TOOLS AND TECHNIQUES………
Porter’s Five Forces Analysis—Porter identified five forces as:
The threat of new entrants andappearances of new competitors
The degree of rivalry among existingcompetitors in the market
The bargaining power of buyers
The bargaining power of suppliers
The threat of substitute products or