Sennheiser is one of the world’s leading manufacturers of headphones, microphones, wireless transmission systems and high-quality headsets for both business and entertainment.

Drawing on the electro acoustics expertise of Sennheiser and the leading hearing healthcare specialist William Demant, Sennheiser Communications’ wireless and wired headsets for contact centers, offices and Unified Communications professionals are the result of Sennheiser’s and William Demant’s joint leadership in sound quality, design, wearing comfort and hearing protection.

Sennheiser Communications A/S Langager 6 · 2680 Solrød Strand · Denmark

Experience SennheiserPerfection is always relative: Users have different expectations from their headsets depending on their needs. For professional users, that need is to communicate as effectively as possible.

With Sennheiser’s range of headsets, the combination of exceptional HD sound, quality design and build – and a focus on real life usability - give the best performance possible in busy offices, contact centers and Unified Communications environments.

Please visit us at: www.sennheiser.com/cco

Excelling your Unified Communications Experience

The Sennheiser storyFor 70 years, the name Sennheiser has stood for the highest quality products and customized solutions across all areas of sound recording, transmission and reproduction. As one of the world’s leading providers of integrated solutions for electro-acoustic products, systems and services, Sennheiser constantly sets itself the challenge of developing creative solutions that satisfy the requests and requirements of our customers.

What motivates SennheiserA series of groundbreaking innovations has given Sennheiser and its products their well-deserved global reputation: these include the invention of the shotgun microphone in the fifties and the development of open headphones in the sixties. This was followed in the seventies by infrared transmission technology and in the eighties by innovations in multi-

channel RF wireless transmission. Head-related surround sound systems were the highlight of the nineties, and intelligent audio information systems were launched in the new millennium.

Products and systemsThe range of products on offer include microphones, wireless microphone and monitoring systems, conference and information systems as well as aviation and audiology products. The world’s leading manufacturer of studio microphones, Georg Neumann, is also part of the Sennheiser Group.

Sennheiser – world leaders in professional audio and voice communication

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The Microsoft - Sennheiser solution at its core:The ‘Optimized for’ Microsoft Lync Sennheiser headsets enable people to communicate in the way that’s most comfortable for them, wherever they are, with plug-and-play simplicity, proven compatibility, and high-quality audio.

You benefit from a fully tested solution making use of Microsoft Lync together with Sennheiser headsets. All call control features can be used via the Sennheiser headset, i.e. answering and ending calls, adjusting volume or muting the call. The Sennheiser wireless headsets provide you with maximum mobility to roam around the office while still being able to communicate.

The combination of Microsoft Lync together with Sennheiser headsets provide excellent sound quality, comfort and hearing protection for Contact Centers, Offices and Unified Communications professionals thus ensuring optimal user experience.

Sennheiser sound qualityThink how many times you talk to someone wearing a headset who sounds completely different to the way you would expect to hear them face to face. In some cases they almost sound like a cartoon character in a fish tank!

Migrating your traditional handset with a softphone client including a headset for voice communications, often means compromising on the sound quality.

That’s what really differentiates Sennheiser from other headset producers – the quality of the sound. Nobody does it better.

Call after callOur range of Microsoft Lync compatible headsets are specifically designed to excel your Unified Communications experience by delivering unrivalled premium sound quality. Call after call after call.

Why change?Whatever the environment, we know our headsets allow your callers to sound exactly as they do when using a standard telephone handset. That’s why Sennheiser is in a class of its own because we are one of the leading producers of wired and wireless headsets where sound quality is not compromised. Try one and you’ll see what we mean.

handset sound quality headset versatility

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Sennheiser-Microsoft Lync Evaluation (SMiLE) ProgramThe Sennheiser - Microsoft Lync Evaluation (SMiLE) Program is established for you to try out our headset solutions before deciding on which solution you want to choose for your Microsoft Lync Unified Communications deployment. We think that ”hearing is believing”, which is why we would like you to validate our headsets together with Microsoft Lync.

For more info or to enroll in the program, please write a mail to: microsoft_lync@senncom.com or simply check www.sennheiser.com/lync

Sennheiser Sound Quality & Premium Design

Product Features and Benefits:

■ Sennheiser HD voice clarity – wideband sound for natural listening experiences■ Noise and ultra noise-canceling microphone filters out unwanted background noise■ Pairing for desk sharing and phone conferences – intuitive and easy to set up■ Microphone mute and volume up and down – intuitive user interface ■ Full workday talk time – 8 hours in wideband sound mode and 12 hours in

narrowband sound mode■ Re-charge 50% of your battery in 20 minutes – intelligent fast charging■ Long distance wireless range – in typical office building: up to 55 m (180 ft) and in

line of sight: up to 180 m (590 ft)■ ActiveGard® technology – protects your hearing against acoustic shock

Sennheiser Wireless Series

SD office ML*SD Office is a single- sided DECT headset for your desk phone and softphone.

■ Choose between ear hook and headband wearing style

■ Noise-canceling microphone

DW office MLDW Office is a single- sided DECT headset for your desk phone and softphone.

■ Choose between ear hook and headband wearing style

■ Noise-canceling microphone

SD Pro 1 ML*SD Pro 1 is a single- sided DECT headset for your desk phone and softphone.

■ Single-sided headband wearing style■ Ultra noise-canceling microphone for

noisy working environments

DW Pro 1 MLDW Pro 1 is a single- sided DECT headset for your desk phone and softphone.

■ Single-sided headband wearing style■ Ultra noise-canceling microphone for

noisy working environments

SD Pro 2 ML*SD Pro 2 is a double- sided DECT headset for your desk phone and softphone.

■ Double-sided headband wearing style■ Ultra noise-canceling microphone for

noisy working environments

DW Pro 2 MLDW Pro 2 is a double- sided DECT headset for your desk phone and softphone.

■ Double-sided headband wearing style■ Ultra noise-canceling microphone for

noisy working environments

Ear hook

Ear hook

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* Only available in the Americas

new PrESEnCE™ headsetPRESENCE™ UC ML

hear and be heard. WhereverPRESENCE™ UC ML is a premium headset for mobile Unified Communications professionals using Microsoft Lync, who require consistently excellent HD sound and HD voice clarity around the office, in the car and outdoors.

Sound leadershipBuilding on Sennheiser’s 70 year legacy of sound leadership, new developments include SpeakFocus™ and WindSafe™ technologies to optimize communication in noisy environments – both indoors and outdoors. With best-in-class Sennheiser HD voice clarity using unique 3 digital microphone system, PRESENCE™ UC ML optimizes speech intelligibility in challenging environments. The headset also provides high-quality audio for podcasts. For peace of mind, ActiveGard® provides protection from acoustic shock.

Quality designWith a focus on quality materials and wearability, PRESENCE™ UC ML’s slim iconic design and subtle aluminum microphone boom arm represent the ultimate in discretion for business professionals.

User focusPRESENCE™ UC ML is optimized for Microsoft Lync and enables multi-connectivity and seamless switching between softphone and mobile calls from a single headset. Features include a unique sliding microphone with integrated on/off power slide and up to 10 hours’ call time between charges.

Features and Benefits: Best-in-class sound – Legendary Sennheiser HD sound and HD voice

clarity ensure a clearer and more natural audio experience Optimized speech clarity – Unique SpeakFocus™ technology

with 3 digital microphones enhances HD voice clarity in all sound environments and provides the listener with a consistently clear sound

Wind noise reduction – WindSafe™ technology reduces wind noise in outdoor situations

Hearing protection – ActiveGard® technology protects you from acoustic shock and sudden sound surges

Extended talk time – Up to 10 hours’ narrowband and 8 hours’ wideband call time between charges

Maximized UC performance – Plug and play compatibility with Microsoft Lync

Multi-connectivity – Seamlessly switch between softphone and mobile calls

Increased range - Up to 25 m (82 ft), dependent on device and environment

Instant status - Via voice prompts

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heard Wherever

hear and be

new Century™ headsetsSC 630 USB ML (single-sided)

SC 660 USB ML (double-sided)

Quality speaks louder than wordsGetting the most efficient performance out of your people is the key to a profitable enterprise, and choosing a premium headset like Sennheiser Century™ ML Series makes sound business sense: With Sennheiser HD voice clarity and built-to-last quality, your staff can perform at their best.

Designed for quality-conscious enterprises using Microsoft Lync who require Sennheiser HD voice clarity, extreme durability and wearing comfort.

Sound leadershipWith Sennheiser HD voice clarity and ultra-noise cancelling microphone, the Sennheiser Century™ ML Series optimizes speech intelligibility in noisy contact center and office environments.

Quality designStainless steel and brushed aluminum parts with a unibody headband construction create an iconic, high-end design that enhances strength and robustness.

User focusFeatures include sound-enhancement technology for voice clarity with a leatherette ear-pad for powerful sound and wearing comfort. A metal reinforced headband maintains a perfect fit and is numbered for easy accurate adjustment. Sennheiser ActiveGard® technology provides users protection from acoustic shock and sudden sound surges.

Features and Benefits: Sennheiser HD voice clarity – wideband sound for a natural listening experience

Ultra noise canceling microphone for perfect speech transmission Sound-enhancement profiles – perfect for communication and music High-quality neodymium speaker for outstanding HD audio quality ActiveGard® technology protects users from acoustic shock and sudden sound surges

Stainless steel hinge on speaker joint for maximum strength Brushed aluminum parts for strong and lightweight design Unibody headband construction for maximum strength at stress points

Kevlar®* reinforced cable for extreme durability Large leatherette ear-pad for exceptional wearing comfort and powerful sound

Ultra sonic welded microphone housing for maximum durability Extension headband with number indications for accurate adjustment 90 degree turnable speaker-housing for space saving storage and transport

Ultra sonic welded ergonomic call control unit is strong and compact Unique magnetic holder for one-touch use of call control unit Call control unit allows for easy answer/ end a call, volume up/ down, microphone mute and redial last outgoing call

*Kevlar® is a trademark of DuPont.

Quality speaks louder

than words

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DW Office DW Pro 1 DW Pro 2 SD Office* SD Pro 1* SD Pro 2*

Primary Usage

noisy work environment

● ●

Extremely noisy work environment

● ● ● ●

Single or Double-sided Headset

Single-sided ● ● ● ●

Double-sided ● ●

Wearing Style

headband ● ● ● ● ● ●

Earhook ● ●

Sound Quality

Wideband & narrowband audio

● ● ● ● ● ●

Ultra noise cancelling microphone

● ● ● ●

noise cancelling microphone

● ●

Adjustable boom arm ● ● ● ●

Device Connection

Connection to Desk phone

● ● ● ● ● ●

Connection to PC ● ● ● ● ● ●

Call ControlCall answering & end ● ● ● ● ● ●

Volume/mute ● ● ● ● ● ●

Talk & Charge time

Talk time up to

narrowband 12h

Wideband 8h

narrowband 12h

Wideband 8h

narrowband 12h

Wideband 8h

narrowband 12h

Wideband 8h

narrowband 12h

Wideband 8h

narrowband 12h

Wideband 8h

Charge time 1h 1h 1h 1h 1h 1h

Range

Typical officeUp to 55m

(180ft)Up to 55m

(180ft)Up to 55m

(180ft)Up to 180ft Up to 180ft Up to 180ft

Line of sightUp to 180m

(590ft)Up to 180m

(590ft)Up to 180m

(590ft)Up to 590ft Up to 590ft Up to 590ft

Sennheiser Wireless headsets for Contact Centers and offices

SC 30 USB ML

SC 60 USB ML

SC 230 USB ML

SC 260 USB ML

SC 630 USB ML

SC 660 USB ML

Primary Usage

Deployment ● ●

Mid-range ● ●

high-end ● ●

Single or Double-sided Headset

Single-sided ● ● ●

Double-sided ● ● ●

Ear padsLeatherette ear pads ●* ●* ● ●

foam earpads ● ● ● ●

Sound Quality

hD voice clarity Wide-band & narrowband

● ● ● ● ● ●

noise cancelling microphone

● ● ● ● ● ●

Adjustable mic boom arm

● ● ● ● ● ●

Device Connection

Connection to PC via USb

● ● ● ● ● ●

Softphone ready ● ● ● ● ● ●

Call ControlCall answering & end ● ● ● ● ● ●

Volume/mute ● ● ● ● ● ●

Features

ActiveGard technology

● ● ● ● ● ●

numbered headband-grooves

● ● ● ●

Ultra lightweight headset

● ●

name tag personalisation

● ● ● ●

Sennheiser Wired headsets for Contact Center and offices

* Optional - spare parts can be purchased.For latest information of the CC&O product portfolio, please visit www.sennheiser.com/cco

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ActiveGard®Particularly in everyday office life, insufficient importance is attached to active protection for hearing. The working environ-ment is sometimes very noisy and multitasking. For example, processing orders over the phone and keying the details into a computer often calls for high levels of concentration, and can be very stressful.

Heavy phone users such as contact center agents also run a constant risk of exposure to acoustic shock. An unexpected and extremely loud sound at the other end of the line can be enough to cause headaches, tinnitus or even irreversible loss of hearing. For all these reasons Sennheiser has developed ActiveGard®, an active protection system specially designed to protect against acoustic shocks.

ActiveGard® is a standard feature in every headset in the Sennheiser‘s contact center and office solutions portfolio.

• Limits the sound pressure at a level of 103 dB (competitor headsets from 115 to 118 dB and EU and US regulations say maximum 118 dB)

• Reduces and removes dangerous energy from an acoustic burst

• Eliminates the distortion from an excessive incoming signal

• Keeps the volume of a sound peak at a safe and comfortable level

• Replaces the often too slow instinctive human reaction of covering ears or removing the source

• Allows safer and stress-free working when using a headset

headset users benefit from ActiveGard® because the technology:

Compression

Dialing Talking Acoustic burst

Traditionalsystems:

Peak-clipping

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