Unified Communication Solution Planning and Designing …d2zmdbbm9feqrf.cloudfront.net/2014/usa/pdf/BRKUCC-2225.pdf · Planning and Designing a Virtual Unified Communication Solution

Planning and Designing a Virtual Unified Communication Solution

BRKUCC-2225

Laurent Pham

Technical Marketing Engineer

© 2014 Cisco and/or its affiliates. All rights reserved.BRKUCC-2225 Cisco Public

Cisco Collaboration Design

Traditional Deployments New Deployments

MCS End-of-Sale Cisco Collaboration Release 10 virtual only


Laurent PhamTechnical Marketing Engineer

AGENDA

❑ Overview

❑ Platform Options

❑ How to Design

❑ Other Design Considerations

❑ How to Deploy


Server Virtualization

Traditional Architecture Virtual Architecture


With MCS servers

Moving towards Virtualization

Virtualization


Virtualization Overview and Definitions

Definition Support

Guest Virtual Machine Cisco Collaboration application release 8.0(2)+ in general

Hypervisor Software allowing to run VMs on a host

VMware vSphere ESXi only. Release 4.0, 4.1, 5.0, 5.1, or 5.5

Host Physical Server Cisco UCS or other VMware compatible servers

Guest - Cisco Collaboration application VM

Hypervisor - VMware vSphere ESXi

Host - Physical server


OVA – Open Virtualization Archive

Definition Support

OVA(Open Virtualization Archive)

File containing VM configuration

(e.g. virtual hardware)

OVAs must be used when installing a VM.Ensure proper VM configuration and

application partition alignment

OVA

Partition Alignment

BlockBlockChunkStorage

VMFSApplication Block

BlockBlock Block

Chunk



BlockBlock Block

Chunk

OVA


“DocWiki”: Main Reference for UC Virtualization

• Covers all aspects of Cisco Collaboration Virtualization (Collaboration applications, VMware and platform support for UC virtualization)

• Frequent changes with new updates – check back often

Guide for

UC Virtualization

http://www.cisco.com/go/uc-virtualized


✓ Overview

✓ Hardware Options

✓ How to Design

✓ Other Design Considerations

✓ How to Deploy

AGENDA


Hardware Options

Tested Reference Configuration (TRC) Specs-Based

Any vendor

Business Edition 6000/7000 “UC on UCS” “UC on UCS” “UC on 3rd party servers”

http://rds.yahoo.com/_ylt=A2KJkIY_r5JN8XIAMNuJzbkF;_ylu=X3oDMTBqY2pzbGhoBHBvcwMxMQRzZWMDc3IEdnRpZAM-/SIG=1kbm60gso/EXP=1301487551/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=cisco+logo&ei=utf-8&fr=sfp&w=1500&h=900&imgurl=www3.weforum.org/en/sites/default/files/agora/logo/0/56/img_00000421-26056-1136321610.jpg&rurl=http://www3.weforum.org/en/strategic-partners/ciscoc672.html?ol=1&size=67KB&name=Cisco+%7C+World+Ec...&p=cisco+logo&oid=50aa804c08e652f0051e5d618cde2776&fr2=&no=11&tt=43100&sigr=1215p2j91&sigi=12piqjmbv&sigb=12904kngc&.crumb=yWrVKFsJVvA

http://rds.yahoo.com/_ylt=A2KJkIY_r5JN8XIAVduJzbkF;_ylu=X3oDMTBqcGI0b29tBHNlYwN4cGwEcG9zAzIEdnRpZAM-/SIG=131a0fsad/EXP=1301487551/**http:/images.search.yahoo.com/search/images?fr2=xpl&fr=sfp&p=hp+logo

http://rds.yahoo.com/_ylt=A2KJkIY_r5JN8XIAMNuJzbkF;_ylu=X3oDMTBqY2pzbGhoBHBvcwMxMQRzZWMDc3IEdnRpZAM-/SIG=1kbm60gso/EXP=1301487551/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=cisco+logo&ei=utf-8&fr=sfp&w=1500&h=900&imgurl=www3.weforum.org/en/sites/default/files/agora/logo/0/56/img_00000421-26056-1136321610.jpg&rurl=http://www3.weforum.org/en/strategic-partners/ciscoc672.html?ol=1&size=67KB&name=Cisco+%7C+World+Ec...&p=cisco+logo&oid=50aa804c08e652f0051e5d618cde2776&fr2=&no=11&tt=43100&sigr=1215p2j91&sigi=12piqjmbv&sigb=12904kngc&.crumb=yWrVKFsJVvA

http://rds.yahoo.com/_ylt=A2KJkIaAr5JNoXEA4.WJzbkF;_ylu=X3oDMTBqZDFlYmxzBHBvcwMxNgRzZWMDc3IEdnRpZAM-/SIG=1jjps4jpq/EXP=1301487616/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=IBM+logo&ei=utf-8&fr=sfp&w=1600&h=765&imgurl=2.bp.blogspot.com/_lXs71l0axnU/TVDCgXhGIaI/AAAAAAAAAVg/QEWWF5c_Oj4/s1600/ibm_logo.jpg&rurl=http://church-discipline.blogspot.com/2011/02/sco-v-ibm-what-happens-to-political.html&size=54KB&name=ibm_logo.jpg&p=IBM+logo&oid=f86323ebf7ea3d4ab4cf32566150c3ac&fr2=&no=16&tt=72200&sigr=12mg7r615&sigi=12lvl8u5r&sigb=127ihfkfc&.crumb=yWrVKFsJVvA


UCS 5108 Chassis

UCS 6200Fabric Interconnect

SAN

10GbECatalyst

Nexus

MDS

FC

FCoE

1GbE

Cisco UCS Architecture Overview with TRCs

Fiber Channel Storage Array

UCS B-series TRCs(B200, B230, B440)

Business Edition 6000/7000UCS C-series TRCs(C220, C240, C260)

UCS 2200Fabric Extender

LAN


TRC Servers

#Users

# A

pps

*

VM VM VM VM VM

VM VM VM VM VM

VM VM VM VM

<1K users(1.2-2.5K devices)

1K-5K users(<15K devices)

>5K users(>15K devices)

BE 6000 MD Server Small TRC, 8c

BE 6000 HD Server Small Plus TRC,16c Medium TRC*, 12c

Medium TRC*, 8c

Large TRCs*, 16c

Extra-Large TRCs*, 20c

2X-Large TRC*, 40c

VM VM VM VM

VM VM VM VM VM

VM VM VM VM VM

VM VM VM

VM VM VM

VM VM VM

VM VM VM

VM VM VM

VM VM VM

*VM counts are averages/examples only

and vary by design.

Full PerformanceRestricted Performance

Legend8c: 8 cores

BE6000

BE7000


Component Modifications Allowed?Server Model/Generation ✖

CPUModel ✔ Within the same familyQuantity and # cores ✖Speed ✔ Yes, if higher

Physical Memory ✔ Yes, if higher

DAS StorageQuantity, RAID, technology ✖Disk speed and size ✔ Yes, if higher

AdaptersC-series (NIC Type, vendor, technology) ✖C-series (NIC card quantity) ✔ Yes, if higherB-series (Mezzanine card) ✔

TRC – Allowed DeviationsTRC – Allowed deviations


BusinessEdition 6000 UC on UCS

Less

Less More

“Tell me what to do…” “I know what I’m doing…”

More

UC on UCS 3rd-Party

TAC Noteshttp://www.cisco.com/en/US/customer/products/ps6884/products_tech_note09186a0080bf23f5.shtml

Specs-Based – Flexibility

Any Server

BusinessEdition 7000

“Choices”Existing Investment Leverage

“Assurance”“Simplicity”

Tested Reference Configuration (TRC) Specs-Based


Limited Cisco UCS servers

Any server

UCS C: Limited DAS optionsUCS B: FC SAN only Flexible DAS & SAN

UCS C: Limited OptionsUCS B: Flexible Adapters Flexible adapters

Limited CPUs More CPUs options

Xeon 5600 or 7500 - 2.53+ GHzE5-2400/2600/4600 v1/v2 - 2.0+ GHz (Restricted Performance) E5-2600/4600 v1/v2 - 2.5+ GHzE7-2800/4800/8800 - 2.0+ GHz (Restricted Performance)E7-2800/4800/8800 - 2.4+ GHz

Any Storage compatible with Server and VMwareE.g. Flexible DAS config, FC, FCoE, iSCSI, NFS NAS

vCenter required (for historical logs and statistics)

Any adapters compatible with server and VMware

ANY Server (VMware compatible)

Optional Required

Specs-Based - Requirements

TRC Specs-Based


✓ Overview

✓ Hardware Options

✓ How To Design


✓ How To Deploy

AGENDA


How to Design - Overview

Application Design

Overall Application DesignApplication Sizing

VM Placement

1

2 New with Virtualization


Application Design

Resources- Solution Reference Network Design (SRND): www.cisco.com/go/ucsrnd- Cisco Preferred Architecture: http://www.cisco.com/go/cvd/collaboration- Cisco Validated Design CVD: http://www.cisco.com/go/cvd/collaboration- Docwiki: http://www.cisco.com/go/uc-virtualized- Cisco Collaboration Sizing Tool: http://www.cisco.com/go/cvd/collaboration

Same as with MCS

Almost same as with

MCS

1 Application Design• Overall Application Design

- Architecture and Deployment Models- High Availability Design

• Application Sizing- VM Configuration Selection- Determine Number of VMs Required

Simplified design

with BE6000

http://www.cisco.com/go/ucsrnd

http://www.cisco.com/go/cvd/collaboration

http://www.cisco.com/go/ucsrnd


http://www.cisco.com/go/cvd/collaboration


How to Select a VM Configuration

Application VM Config vCPU Restricted UC Performance CPU:BE6000, Small(+)

TRC

Full UC Performance CPU:

BE7000, Medium TRC or larger

Unified CM 10.0

10,000 4 ✗ ✔

7,500 2 ✗ ✔

2,500 1 ✗ ✔

1,000 2 ✔ ✔

IM & Presence

10.0

15,000 4 ✗ ✔

5,000 2 ✗ ✔

2,000 1 ✗ ✔

1,000 full UC

1 ✔ ✔

Unity Connection

20,000 7 ✗ ✔

10,000 4 ✗ ✔

5,000 2 ✗ ✔

1,000 1 ✔ ✔

Select Appropriate VM ConfigConsider:

# users and # vCPU

VM Config compatible with

Hardware?

Yes

No Change VM Config or

Platform

Docwiki: www.cisco.com/go/uc-virtualized


How to Determine the Number of VMs Required

Cisco Collaboration Sizing Tool (CST) available to Partners, Cisco Account Teams, and Cisco Advanced Services

http://tools.cisco.com/cucst

Estimate SizingDesign Guides - SRND

Validate Sizing for complex deploymentCollaboration Sizing Tool (CST)

No CST for BE6000


VM Placement

Resources- Docwiki: http://www.cisco.com/go/uc-virtualized- VM Placement Tool (VMPT): http://www.cisco.com/go/vmpt

New with Virtualization

VM Placement• Goal: Determine the number of physical servers required

• How to do VM Placement?- Manual placement using the rules in the docwiki- Use VM Placement Tool (VMPT)

2


http://www.cisco.com/go/vmpt


Logical Processors

CPU Resources – Physical Core

Consider the number of PHYSICAL cores on the server

Core 1 Core 2

Core 3 Core 4

Core 5 Core 6

Do not consider the number of LOGICAL cores obtained through Hyper-threading

CPU Cores

Core 1 Core 2

Core 3 Core 4

Core 5 Core 6

Dual sockets, 6 cores per socket


CPU Resources - Mapping

No oversubscription: The number of vCPUs can’t exceed the number of physical cores

Mapping: One vCPU = One physical core

Cores

vCPUUCM-PUB UCM-SUB1 IM&P-1 CER-1 CCX-1


CPU Resources – Unity Connection

With Unity Connection only:Reserve a spare core for the ESXi scheduler


Other Hardware Resources

◆ Memory▪ No Oversubscription▪ Reserve RAM for ESXi scheduler

• ESXi 5.1 or earlier: 2 GB• ESXi 5.5: 4 GB

◆ Storage▪ Ensure enough storage space is available▪ Thick vs. Thin provisioning

• TRC with DAS: Thick provisioning required• Specs-Based or SAN: Thick provisioning recommended, Thin provisioning allowed


Co-Residency: Mixing Applications

Limited(includes no co-residency) UC with UC Only Full

Cisco UC+ Non-UC/3rd party

3rd Party/Non-UC(e.g. Nexus 1000v, vCenter)

Specific Cisco UC

Examples:CUCM 8.6(2)+IM&P 8.6(1)+CUC 8.6(2)+CCX 8.5+CCE 10+

Examples:CWMSCCE Logger 8.x

Examples:CUCM 8.6(1)-IM&P 8.5(x)-CUC 8.5(1)-CCX 8.0CCE Logger 9.x

Specific Cisco UC

Cisco UC Cisco UC Cisco UC


Co-residency with 3rd party applications

More info in the docwiki:http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization_Sizing_Guidelines

• The co-residency rules and categories apply to TRC and Specs-Based• Number and Type of 3rd party co-resident applications limited with Cisco

Collaboration virtualization SW OEMs (Cisco UC Virt. Hypervisor/Foundation, default ship with BE6000/BE7000)

• TAC TechNote: http://www.cisco.com/en/US/products/ps6884/products_tech_note09186a0080bbd913.shtml

• UC on UCS rules also imposed on 3rd party VMs (e.g. no Oversubscription allowed for 3rd party apps)

http://www.cisco.com/en/US/products/ps6884/products_tech_note09186a0080bbd913.shtml

http://www.cisco.com/en/US/products/ps6884/products_tech_note09186a0080bbd913.shtml


VM Placement Tool

• Visual VM placement tool

• Greatly simplifies VM Placement

• Most co-residency rules are implemented

Virtual Machine Placement Tool (VMPT): http://www.cisco.com/go/vmpt


VM Placement Tool

2

3

4

15


VM Placement – Example with 5000 users

Best Practices• Spread VMs across different

nodes to minimize failure impact.

• Provide spare capacity for future growth, server maintenance, or Collaboration application upgrades possibly requiring more resources.


✓ Overview

✓ Platforms

✓ How To Design

✓ Other Design Considerations:➢ Storage and Network Considerations➢ VMware features support

✓ How To Deploy

AGENDA


Storage Array Requirements

HypervisorKernel Command Latency

< 4ms

Physical Device Command Latency< 20ms

SAN NAS

Total Guest Latency< 24ms

Reference: http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware

Performance Requirements

UCS B-series TRC Specs-BasedStorage Vendor Any Vendor compatible with Server and VMware

Storage Technology FC only Flexible (FCoE, iSCSI, NFS…)

Other RequirementsMeet Performance Requirements

Thick Provisioning Recommended (not required) Flexible RAID Configuration


Storage Array Performance Design

BHCA Average IOPS10K ~3525K ~5050K ~100CUCM upgrades generate 800 to 1200 IOPS in addition to steady state IOPS

Unity Connection VM size Average IOPS Peak IOPS2 vCPU (5,000 users) ~130 ~7154 vCPU (10,000 users) ~220 ~870

Unified CM

Unified CCX VM Size Average IOPS Peak IOPS2 vCPU (300 agents) ~150 ~1500

Presence VM Size Average IOPS1000 users ~60

Traffic Type: In general, I/Os are mostly sequential writes

Reference: www.cisco.com/go/uc-virtualized > Collaboration Application


DAS Storage Requirements

TRC and BE6000 / BE7000 Specs-Based

BOM (Disks/RAID controllers)

Fixed. Exceptions: Faster/Larger

disks okFlexible

RAID configuration Fixed Flexible

Thick/Thin Provisioning Thick only Thick recommended

Storage Performance Design

No IOPS calculation needed

• Use TRC as reference• Or calculate IOPS


Networking Considerations with UCS C-series• In general, use all ports available… Or

Calculate Bandwidth requirements for each VM– Bandwidth Formulas available in the Design Guides and SRND.– Only account for traffic in/out of the host (not within host)– Consider traffic streams that carry media, especially Video

• Plan for upstream switch redundancy.With redundancy, need 2x number of ports.


VMware vSphere Release Compatibility

• ESXi release support varies with UC application (many apps do not support ESXi 5.5)

• ESXi Updates (e.g. U1, U2, etc…) implicitly supported unless specified otherwise

• For the exact release of Cisco Collaboration application or ESXi, refer to the docwiki

For details and latest support: http://www.cisco.com/go/uc-virtualized > Application

Application ESXi 4.0 ESXi 4.1 ESXi 5.0 ESXi 5.1 ESXi 5.5CUCM 8.0(2) and later 8.0(2) and later 8.0(2) and later 8.0(2) and later 9.X or later

CUP/Unified IM&P

8.0(2) or later 8.0(2) or later 8.6(1) or later 8.6(4) or later 9.1(1) or later

CUC 8.0(2) or later 8.0(2) or later 8.0(2) or later 8.0(2) or later 9.X or laterCCX 8.0(2) to 9.x 8.0(2) or later 8.0(2) or later 8.5(1) or later 10.0(1) or later


VMware vSphere compatibility with ApplicationDocwiki reference example

For YourReference


VMware Feature Support

VMware Features vMotion Storage vMotion

CopyClone

HA VMware DRS

Fault Tolerance

CUCM Y (C) Y (C) Y (C) Y (C)

N N

CUP / IM & Presence

Y (P) N Y (C) Y (C)

N N

CUC Y (P) N Y (C) Y (C)

N N

CCX Y (C) Y (C) Y (C) N N N

LEGEND:Y(C) – Supported with CaveatsY(P) – Partial or LimitedN – Not Supported

• vMotion– Y(C): supported with Caveat: Can be done with live traffic, but slight risks to impact calls.– Y(P): Partial: During maintenance window only.

• Copy / Clone– Y(C): supported with Caveat: Shutdown VM first

• VMware Distributed Resource Scheduler (DRS)– Not supported at this time. No real benefits since Oversubscription is not supported

VMware vSphere Requirementshttp://docwiki.cisco.com/wiki/Unified_Communications_VMWare_Requirements


High Availability (HA) DesignApplication HA vs. VMware HA

Best Practice:VMware HA is allowed but…Use Cisco Collaboration application built-in redundancy first

Collaboration application HA

VMware HA

DAS Storage Support Yes No (requires shared

storage)VM file system corruption Protection Yes NoFailover Time Faster LongerAdditional mechanisms required to ensure failover does not result in an unsupported configuration

No Yes

Fully Supported Yes No


Backup StrategyApplication vs. VMware Backup

Cisco Disaster Recovery System

(DRS)

VMware Copy / Clone / vDP

Backup can be taken when VM is running Yes No(Power Off VM)

Restore time Longer Short

Best Practice:Can use VMware Copy for fast restore but…Always perform a DRS Back Up


✓ Overview

✓ Platforms

✓ How To Design


✓ How To Deploy➢ Installation➢ Migration to virtualization

AGENDA


Installation1. Configure platform (e.g. RAID)

2. Install VMware ESXi

3. Deploy OVA template• Use the OVA available on cisco.com for virtual HW settings and for Disk Alignment

cucm_10.0_vmv8_v1.7.ova

UC App UC App release VM Hardware VersionESXi4:vmv7, ESXi5:vmv8

OVA Version

• When deploying the VM template, select VM configuration

5. Install Cisco Collaboration applicationCisco Collaboration on Virtual Servers:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/virtual/CUCM_BK_CF3D71B4_00_cucm_virtual_servers.pdf

Not needed with

BE6000/BE7000Block

BlockChunkStorage


BlockBlock Block

Chunk



BlockBlock Block

Chunk

Not needed with

BE6000/BE7000


Migration to Virtualization

CUCM on MCSUpgrade… DRS

• Follow the normal Server Replacement procedure: DRS backup, Install using the same UC release, DRS restore.

• Upgrade… if current CUCM release doesn’t support virtualization.In general, virtualization requires 8.0(2)+.

CUCM release supporting virtualization

CUCM – Virtual

Migration

if current CUCM release doesn’t support virtualization


Migration to VirtualizationIf done manually, could be long and laborious…

CUCM on MCS

Upgrade DRS Migrate

CUCM release supporting virtualization

CUCM – Virtual

CUCM on MCS Upgrade

or Bridge Upgrade

CUCM – VirtualUpgrade

CUCM 6.1.4, 6.1.5, 7.1.3 or 7.1.5 on MCS

DRS backup

install 6.1.4, 6.1.5, 7.1.3 or 7.1.5 virtual

“Interim” CUCM 9.1.2virtual

Upgrade to 9.1.2

Apply RU Cop file DRS Restore

“Jump” to VM

DRS backup

Final CUCM 9.1.2 virtual

DRS Restore migrate licenses to ELM

Isolated Lab Environment

Reinstall VM

Jump Upgrade to 9.1(2)

(Partition alignment)


Migration to Virtualization… Or it could be faster and simpler with Prime Collaboration Deployment (PCD)!

Migration with PCD• For Migration to CUCM / IM & Presence 10.0+• Direct upgrade to 10.0+ and Automated Migration Process• Can change IP address / Hostname during migration• Not based on Disaster Recovery System (DRS)

CUCM 6.1.5, 7.1.3 , 7.1.5, 8.x, 9.x on MCS

CUCM 10.0+ virtualPCD Migration

Migration path to UCM 10.0+

Also:• Free of charge• Can perform tasks (change IP/networking, upgrade, switch versions)• Minimum virtualization SW license requirements:

Cisco UC Virt. Foundation or vSphere Standard Edition


Summary

Application Design

VM Placement

▪ Perform the Application Design as usual – Deployment Model, High Availability, VM Config, Number of VMs…

▪ VM Placement– Select type of platforms (TRC vs. Specs-based, B vs. C,…)– VM placement: Sizing and Co-residency– Storage, Networking, VMware considerations

▪ Plan how to install/migrate

SRND: www.cisco.com/go/ucsrnd Cisco Collaboration Sizing Tool: http://tools.cisco.com/cucstDocwiki: www.cisco.com/go/uc-virtualized

Docwiki: www.cisco.com/go/uc-virtualizedVM Placement Tool: www.cisco.com/go/vmptCisco Collaboration on Virtual Servers

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/virtual/CUCM_BK_CF3D71B4_00_cucm_virtual_servers.pdf

Questions ?


Need more?

• Want more details?– BRKUCC-1903 - Migration and Co-Existence Strategy for Collaboration

Applications in a Virtualized Environment (tomorrow, 8:00am)– BRKUCC-2346 - UC on UCS Overview

(recording available on Cisco Live 365)– Upgrade Resource Central https://communities.cisco.

com/community/partner/collaboration/migration

• Questions after you go home? Ask the BU at Collaboration User Group– http://communities.cisco.

com/community/technology/collaboration/usergroups/collaboration – Technical design information at www.cisco.com/go/uc-virtualized

https://communities.cisco.com/community/partner/collaboration/migration



http://communities.cisco.com/community/technology/collaboration/usergroups/collaboration






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Unified Communication Solution Planning and Designing …d2zmdbbm9feqrf.cloudfront.net/2014/usa/pdf/BRKUCC-2225.pdf · Planning and Designing a Virtual Unified Communication Solution