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UNIACCESS
UNIACCESS
Design of Universal Accessibility Systems for Public Transport
SIXTH FRAMEWORK PROGRAMMEPRIORITY 6.2: Sustainable Surface Transport
FP6-2003-Transport-3
UNIACCESS
What is UNIACCESS?
2-year Coordinated Action to define concepts for universal accessibility in public transport funded by 6FP
Goal: promote and support the networking coordination of research and innovation activities in the field of universal design of accessibility systems for public transport.
Partners: multi-sectoral (GIAT, ENIL, AGE, SINTEF, CRF, COCEMFE, STS, POLIS, RATP)
Group of experts
UNIACCESS
Why Uniaccess?
Society’s commitment to equality of opportunity
yet
Public transport far from being universally accessible due to:
• No accessibility provisions
• Discontinuity in accessibility provisions
• Accessible devices out of order
• Public attitudes (PT staff and passengers) to people with mobility difficulties
• Inclusive design principles more developed in building sector than transport sector
UNIACCESS
An accessible public transport system benefits all – the quality of a system is often a key factor in modal choice decisions
People with reduced mobility represent a hidden group of potential public transport users
More accessible transport can reduce the need for specialized transport means required by the elderly and disabled people
however
UNIACCESS
Main activities of Uniaccess
To collect useful state-of-the-art knowledge for designing universal accessibility system for public transport.
To produce a roadmap of future R&D in universal design
To come up with new R&D project proposals allows us to bridge the technology gaps.
To define an improved collaborative innovation process
To raise awareness of universal design
UNIACCESS
State of the art – Infrastructure Retrofitting of older interchanges/
stations is expensive and full accessibility is difficult to achieve.
Furniture installed by service providers (cafes, shops, etc) is a major obstacle.
Verbal announcements are difficult to deliver due to multiplicity of noises & passenger complaints
Wide control gates encourage fraud. Control gates should offer a compromise between comfort for the users and fight against fraud
Illegal parking at bus stops is an obstacle to the deployment of
accessible systems
Zagreb
Malmø
UNIACCESS
State of the art – Vehicles
Life of certain vehicles very long (especially trains & trams) and retrofitting often costly and not comprehensive.
Despite technological improvements (e.g., kneeling cushions, ramps, etc), boarding and disembarking is still a challenge for people with reduced mobility due to steps/gaps.
Ramps take time to open/close and, in the case of manual ramps, require the drivers assistance which inconveniences both drivers and other passengers due to time lost.
‘Aggressive’ driving (e.g., bus pulling away before everyone seated) can discourage people with reduce mobility from using public transport.
Wheelchair users take more place in vehicles than other users and their evacuation can take longer.
UNIACCESS
State of the art – legislation & standards
Legislation on public transport accessibility in Europe varies widely in scope and structure.
Where legislation exists, it is not always adequately implemented due to lack of guidance, funding and enforcement.
Absence of public transport accessibility standards – industry is crying out for standards.
Legislation & standards alone will not deliver full accessibility. Policy and societal actions have role to play.
UNIACCESS
State of the art – Society
Lack of societal awareness about needs of people with reduced mobility.
Poor public transport staff attitudes towards PRM passengers (drivers under pressure to meet schedules).
The growing proportion of people who cannot use conventional public transport constitutes a significant cost for society due to necessity to use private car or to provide specialised transport - taxis, community buses, etc.
UNIACCESS
Roadmap for Future Research and Development
Requirements
Emerging concepts
ROADMAP
State of the art Vision of the future
UNIACCESS
R&D roadmap – overview B
efor
e th
e Jo
urne
y T
o th
e te
rmin
alA
t the
term
inal
, pl
atfo
rm, s
top
Adapted to usersituation
Multimodalinterfaces
Personal assistance
Multi-lingualStandardized terminology
Written &spoken for all
Stand. acrossplatforms
Adapt to user situation
Same solutionfor all providers
Plan a tripunaided
Universaldesign for all
Free from obstacles
Comfortableand effective
Short distancesor alternatives
Understandstreet scene
Confirmcorrect arrival
Understandnavigation info
Integrate area planning and layout
Protection along route
Sound and written info
Repeat soundand written info
Universal access to info-point
Universal understanding
Positioning &navigation aid
All languages
Personal assistance
Check -in or self handling
Safe storage and handling
Accessible vendingmachines
Virtual manned services
Multimodal interfaces
Standardinterface design
User profile special need
No physical obstacles
Self reliance in navigation
Universalentering
Short or alternatives
Universal walking path
Information access
Information integration
Information in general
Physical obstacles
Walking
Information and orientation
Safety
Departure information
Luggage handling
Ticketing
Physical design
Comfortable distances
ANNEX 2 - IDENTIFIED CHALLENGES
Bef
ore
the
Jour
ney
To
the
term
inal
At t
he te
rmin
al,
plat
form
, sto
p
Adapted to usersituation
Multimodalinterfaces
Personal assistance
Multi-lingualStandardized terminology
Written &spoken for all
Stand. acrossplatforms
Adapt to user situation
Same solutionfor all providers
Plan a tripunaided
Universaldesign for all
Free from obstacles
Comfortableand effective
Short distancesor alternatives
Understandstreet scene
Confirmcorrect arrival
Understandnavigation info
Integrate area planning and layout
Protection along route
Sound and written info
Repeat soundand written info
Universal access to info-point
Universal understanding
Positioning &navigation aid
All languages
Personal assistance
Check -in or self handling
Safe storage and handling
Accessible vendingmachines
Virtual manned services
Multimodal interfaces
Standardinterface design
User profile special need
No physical obstacles
Self reliance in navigation
Universalentering
Short or alternatives
Universal walking path
Information access
Information integration
Information in general
Physical obstacles
Walking
Information and orientation
Safety
Departure information
Luggage handling
Ticketing
Physical design
Comfortable distances
ANNEX 2 - IDENTIFIED CHALLENGES
UNIACCESS
R&D roadmap – overview
Short term Medium term Long term
Access to entrance location
Confirmcorrect arrival
Locate correctentrance
Closing mechanismindependent of user
Able to transfer into vehicle
Confirm correct boarding
Time not discriminating factor
Able to transfer to ground level
Confirm correctdisembarking
Locate & operate emergency exit
Maintain safety in all situations
Self reliance in evacuation
Universal auxiliary means for emergency
Find availableseat or place
Find specific seat or place
Completely free placement
Locate & accessfacilities
Store luggage nearby seat
Safe storage
Locate and understand info
Locate & operateemergency exit
Maintain safety in all situations
Self reliance in evacuation
Fastening solutions
Universalemergency aids
Access to alarm
RouteCorrespondent
routesDelays Price/paying Assistance
Approachingpersonal destination
Next stop
Get
ting
into
/out
of t
rans
port
uni
tD
urin
g th
e jo
urne
y
Identify entrance
Boarding
Time
Disembarking
Safety
Seating and standing room
Accessibility
Storage system
Information
Safety solutions
Types of information
Short term Medium term Long term
Access to entrance location
Confirmcorrect arrival
Locate correctentrance
Closing mechanismindependent of user
Able to transfer into vehicle
Confirm correct boarding
Time not discriminating factor
Able to transfer to ground level
Confirm correctdisembarking
Locate & operate emergency exit
Maintain safety in all situations
Self reliance in evacuation
Universal auxiliary means for emergency
Find availableseat or place
Find specific seat or place
Completely free placement
Locate & accessfacilities
Store luggage nearby seat
Safe storage
Locate and understand info
Locate & operateemergency exit
Maintain safety in all situations
Self reliance in evacuation
Fastening solutions
Universalemergency aids
Access to alarm
RouteCorrespondent
routesDelays Price/paying Assistance
Approachingpersonal destination
Next stop
Get
ting
into
/out
of t
rans
port
uni
tD
urin
g th
e jo
urne
y
Identify entrance
Boarding
Time
Disembarking
Safety
Seating and standing room
Accessibility
Storage system
Information
Safety solutions
Types of information
UNIACCESS
Short term Medium term Long term
EU standards for accessible design
EU-wide guidance for accessible design
Laws in case of non-compliance
Guidance for good practice
Possibilities of bonus-malus scheme
Actions to promote accessibleTransport/ human diversity
Human diversity modulefor school curriculum
Legi
slat
ion,
sta
ndar
diza
tion,
pol
icy
and
soci
ety
Review of existing national legislation
“Transport for all” reference manual
Guidance for design
Equal opportunities throughout Europe
Single information source for equality information
Accessibility certification
Mainstreaming universal accessibility
Vehicle classification scheme
Driving Behavior
Education
Develop indicators
Define criteria, processand delivery
Europe-widenon-discrimination legislation
Recommendationbased on best practices
Create European-Level agency
Reduceillegal parking
Rise awareness of drivers
Demonstration programme for accessible transport system
Define vehicle accessibility criteria
Define vehicle classification criteria
Voluntary versus compulsory classifications
Establishclassification classes
R&D Roadmap overview
UNIACCESS
Collaborative processes
Our goal:
Establish a closer link between stakeholders and define a new improved collaborative innovation process.
How?• Examine current practice (how do designers, manufacturers, operators, authorities and end users currently interact).
• Identify good practice
• Prepare guidance for an enhanced ‘collaboration’
UNIACCESS
R&D project proposals
Our goal:
Define new project proposals that carry out the intentions of the roadmap of future R&D in the frame of the improved collaborative process previously defined
UNIACCESS
Dissemination & awareness raising
Quarterly newsletter
Workshop for local authorities: 20/21 March 06
Key issues: communication & political support
Adopting universal accessibility principles in public transport design and delivery
Training manual
Training session, 8 November 2006, Brussels
UNIACCESS Conference: 9 November 2006, Brussels“Towards universal accessibility in public transport”
UNIACCESS
For more information
Visit our Website
http://www.uniaccessproject.org
Contact project coordinator:
Sara Sillauren, Euve-Giat,
email: [email protected]
Subscribe to our electronic newsletter on:
http://www.uniaccessproject.org