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Understanding the Price Curve MFTransparency Webinar Series Chuck Waterfield CEO MicroFinance Transparency September 2012 Promoting Transparent Pricing in the Microfinance Industry

Understanding the Price Curve

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Page 1: Understanding the Price Curve

Understanding the Price Curve

MFTransparency Webinar Series

Chuck Waterfield CEO

MicroFinance Transparency September 2012

Promoting Transparent Pricing in the Microfinance Industry

Page 2: Understanding the Price Curve

Section 1: Quick overview of MFT’s Phase I / II

Section 2: What is a “transparent price”?

Section 3: Curves, not averages!

Section 4: The cost curve drives the price curve

Section 5: Where does the curve start?

Section 6: Profits come from being “off of the curve”

Section 7: Moving beyond Portfolio Yield to True Price

Section 8: Rating transparency

AGENDA

Page 3: Understanding the Price Curve

This webinar is being recorded and will be available on our website.

The webpage will also include links to supplemental reading for each of the 8 topics we cover today and answers to questions you type that we don’t have

time to answer verbally.

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Overview of MicroFinance Transparency’s Progress Report: Phase I / II

SECTION 1:

Page 5: Understanding the Price Curve

A Successful “Phase I”

• Results of Phase I • More than 500 MFIs participating

• Pricing data on over 2,000 products

• True prices on loans going to over 50 million clients

• True prices on over US$12 billion in outstanding portfolio

• 17 countries published, 8 unpublished, 2 boycotted

• Pricing transparency has shifted from a “rare practice” to an “expectation for all”

• Microfinance is the first industry of any kind in the world to practice global, voluntary disclosure of true pricing.

A Successful “PHASE 1”

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• Data Collection, Standardization, Publication • Quarterly refreshing, new countries, partnership

approach

• New data platform, downloadable data

• Training & Capacity Building • More videos & webinars planned, additional software &

analysis tools in development

• Development of Educational Materials • 150 materials on the website, more planned

• Consultation to Regulators & Policymakers

Transition to “PHASE 2”

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Please visit and explore our new website

Let us know what additional

changes you would like to see.

Page 8: Understanding the Price Curve

What is a “transparent price”?

What price DO we charge?

How should we DEFINE price?

SECTION 2:

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Do we really have non-transparent pricing?

Here’s an example of what a client

faces in shopping for a loan

Page 10: Understanding the Price Curve

Which loan would you pick? Zero Interest

Loan Interest and

Fees And Savings Interest

Only

Loan amount: $1,000 $1,000 $1,000 $1,000

Loan term: 10 weeks 10 weeks 10 weeks 10 weeks

Interest Rate: 0% 15% “flat” 12% “flat” 40% decl

Upfront fee: 5% 2% 1% 0%

Security deposit: 0% 0% 20% 0%

APR 49% 47% 49% 40%

Transparency Index

0 32 25 100

TCC $50 $50 $33 $42

Nominal Annual Interest Rate ----------------------------------

Full APR

Full Transparency = 100

Page 11: Understanding the Price Curve

(Total Cost of Credit)

• No!! TCC only works for exactly identical products • TCC is flawed even for products that seem very similar.

• TCC is deceptive for comparing dissimilar products

• Why? • A client doesn’t buy a loan.

• A client rents a variable amount of money for a variable amount of time.

• We shouldn’t use a “purchase price”, we need to use a “rental price”

“Should we use TCC with clients?”

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(Annual Percentage Rate) The APR indicates the cost for you to borrow $1.00

for one year. It is a unit rental cost.

An APR of 30% means it would cost you 30 cents to borrow $1.00 and keep the entire $1.00 for one full

year.

The APR is an essential figure for you to compare the true cost of different loans.

What is the APR?

Page 13: Understanding the Price Curve

• Interest: Certainly!

• What else? Everything that is a compulsory requirement for receiving the loan.

• Fees: Any compulsory fees must be included • Training fees? Yes, if the training is a requirement for the

loan. The full-price is then for “credit-plus-training”

• Insurance fees? Yes, if insurance is a requirement. The client can then compare: “Loan-only for 34% APR, loan-and-insurance for 38% APR”

• Compulsory Deposits (“Savings”): Yes! We’ll see later.

“What costs should we include?”

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Cardinal Rule in analyzing micro-loans:

Never use averages

SECTION 3:

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Using the MIX Data

Can download stats for multiple institutions, countries, and years. Then just

filter the info and generate some graphs… and avoid averages!

Page 17: Understanding the Price Curve

Average Price

Page 18: Understanding the Price Curve

Responsible Pricing Range

Too Low!

Too High!

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Why is there a price curve for

micro-loans?

SECTION 4:

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In the Philippines, we find a curve not only for prices, but also for Operating Costs.

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Common industry benchmark of 15-20% OpCost Ratio is appropriate for larger loans

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But smaller loans generate an Op Cost Ratio well in excess of 20%

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Cost Components that Affect Pricing

Component

Financial Costs 10%

Loan Loss 2%

Operating Costs 20%

Profit 3%

Total Price 35%

Cost Components that Affect Pricing

Page 31: Understanding the Price Curve

Realizing that there is a Cost Curve

Efficiency 1 2 3

Operating Cost per Loan

$50

Loan Size $500

Operating Cost Ratio 10%

Realizing that there is a cost curve

Page 32: Understanding the Price Curve

Realizing that there is a Cost Curve

Efficiency 1 2 3

Operating Cost per Loan

$50 $50

Loan Size $500 $250

Operating Cost Ratio 10% 20%

Realizing that there is a cost curve

Page 33: Understanding the Price Curve

Realizing that there is a Cost Curve

Efficiency 1 2 3

Operating Cost per Loan

$50 $50 $30

Loan Size $500 $250 $100

Operating Cost Ratio 10% 20% 30%

Realizing that there is a cost curve

Page 34: Understanding the Price Curve

Efficiency - Cost per Borrower

These MFIs are actually VERY efficient “per borrower”, but this still is high

relative to the loan amount

Page 35: Understanding the Price Curve

Is there a dramatic curve in every country like we see in the Philippines?

No. Not when we look at the MIX data.

Some countries are more like “sloped lines”.

Page 36: Understanding the Price Curve

Where do the curves start?

Let’s study the operating cost curve relative to the economy

SECTION 5:

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It’s pretty “flat” out here, above 100%

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It gets more interesting over

here….

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Most of the Bolivian MFIs are way off to the right… > 100%

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Mexico, Brazil, and Colombia not

present at 100%

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Only Mexico, Brazil, Colombia and

Philippines at 5%

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Gradual slope until about 25% GNI

Page 54: Understanding the Price Curve

Significantly steeper from 25% down to 10%...

Page 55: Understanding the Price Curve

Nearly a vertical line below 10%...

Page 56: Understanding the Price Curve

As loans approach 0% GNI, the cost ratio approaches infinity

Page 57: Understanding the Price Curve

Conclusion: As microfinance loans get more and

more “micro” we approach the limits of what we can viably deliver.

If we expect clients to cover the costs, we charge a higher-and-higher price.

Page 58: Understanding the Price Curve

Are there curves for the other cost components?

Page 59: Understanding the Price Curve

Cost Components that Affect Pricing

Component

Financial Costs 10%

Loan Loss 2%

Operating Costs 20%

Profit 3%

Total Price 35%

Let’s look at Bolivia

Cost Components that Affect Pricing

Page 60: Understanding the Price Curve

Financial Expenses range between 2% and 5%, with a flat-average of 3%, not

correlated to loan balance.

Page 61: Understanding the Price Curve

Loan Provision is a consistent 1% to 2%, not correlated to loan balance.

Page 62: Understanding the Price Curve

Operating Cost Ratio is by far the largest component, ranging from 10% to 30% and

is highly correlated to loan balance.

Page 63: Understanding the Price Curve

Prices and Profits

SECTION 6:

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Peru has a PRICE curve, but doesn’t have a PROFIT curve. “High prices” do not

mean “high profits”.

In Most Countries, Profits not Correlated to Loan Size

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Mexico MFIs with > US$1M in profit in 2010

* From MIX data

Page 68: Understanding the Price Curve

MFI’s Costs

Defining a Responsible Price

Page 69: Understanding the Price Curve

+ MFI’s Choice of Profit

MFI’s Costs

Defining a Responsible Price

Page 70: Understanding the Price Curve

= Price Set by the MFI

+ MFI’s Choice of Profit

MFI’s Costs

Defining a Responsible Price

Page 71: Understanding the Price Curve

What Price Can the Poor Afford?

= Price Set by the MFI

+ MFI’s Choice of Profit

MFI’s Costs

Defining a Responsible Price

Page 72: Understanding the Price Curve

The Profit/(Loss) Component is the Choice of Management

When prices are unknown, profit levels are an intentional choice of management.

Page 73: Understanding the Price Curve

Comparing MFT prices and

portfolio yield

SECTION 7:

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What happens if an MFI has two

or more products?

Of different sizes?

Different purposes?

Do they charge the same price

on all products? Almost never.

Global Portfolio Yield Isn’t Enough

Page 75: Understanding the Price Curve

With declining balance interest all clients have same

true price.

Flat interest can vary price paid by

each client

Fees can change price to each client

Security Deposits can affect different clients differently

So does product-specific portfolio

yield approximate the true price?

Almost never.

Product-Specific Portfolio Yield Generally Isn’t Enough

Page 76: Understanding the Price Curve

Why Portfolio Yield Isn’t Enough

MFI

Average loan

balance per

borrower

Yield on

portfolio

(nominal)

Initial Loan

Size

BancoSol 2,713 19.82% 5,155

MIX (31-12-2009)

Page 77: Understanding the Price Curve

Average Original Loan Amount (US$)

Page 78: Understanding the Price Curve

Average Original Loan Amount (US$)

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Largest product has a

APR ranging from

18% to 25%

Page 81: Understanding the Price Curve

This product has a

APR ranging from

12% to 19%

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This product has a

single APR of 25%

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This product with

just a few clients has

a APR ranging from

11% to 13%

Page 84: Understanding the Price Curve

And what is always quoted for BancoSol

is “Their price is 20%.” That is their

weighted average price, but no clients

actually pay 20%.

Page 85: Understanding the Price Curve

First, it depends on what level you are analyzing • Institution-Level: Global Portfolio Yield • Product-Level: Product Portfolio Yield for each product • Client-Level: The APR of that specific loan

Second, it depends on what you include in the price: • Portfolio Yield: Only interest and some fees • MFT’s “APR”:

• Includes all costs the client pays in the contract (interest fees, insurance, taxes)

• Also includes the hidden cost of a Compulsory Deposit

What price is a loan?

Page 86: Understanding the Price Curve

“The full cost of a loan must include not only

interest and fees, but also Compulsory Deposits, that

we often call “savings”

Page 87: Understanding the Price Curve

“I believe it should be what the client pays – interest and fees. The

Total Cost of Credit is the real cost. Savings is a benefit, not a cost.”

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“Savings does have some perceived benefit – the

client leaves with cash in their pocket. But when

borrowing and saving at the same time, that savings

affects the price of the loan”

Page 89: Understanding the Price Curve

“Let’s look at a simple example, following a loan to a client, to understand

why.”

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“Here’s a loan…. AND we help you SAVE”

(savings is a requirement of this loan)

$1000

Page 91: Understanding the Price Curve

$1000

$200

$800

Loan Term = 10 months Loan Amount = $1000

Compulsory deposit = 20% Interest Rate = 2.5% per month (flat) or $25 per

month

Page 92: Understanding the Price Curve

After 1 month

% interest

% interest + principal

$100 $700

$200

Part of the loan interest paid is for the part of the loan that is

in “savings” $5

$20

Page 93: Understanding the Price Curve

After 6 months – Amounts are equal

% interest

% interest + principal

$200

$200 $100

$5

$20

Page 94: Understanding the Price Curve

After 8 months - none of original loan left

% interest

% interest + principal

Loan payments are now coming out of

her business assets, as all the loan that

went to the business is repaid

$200

$0 $100

$5

$20

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So client may be forced to liquidate

stock in order to repay the loan

$200

Negative $!!

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At end of loan – savings are repaid to client

$200

$0

Page 97: Understanding the Price Curve

But what has client actually paid? Using TCC – Total Cost of Credit

Loan repayments = $1000

PRINCIPAL

Interest paid on loan = $200

Interest paid on savings = $50 Av. Loan Balance for business = $350

INTEREST

TCC = $250

With Savings

Interest paid on loan = $250

INTEREST

TCC = $250

Without Savings

Av. Loan Balance for business = $550

Page 98: Understanding the Price Curve

But what has client actually paid? Using APR – Annual Percentage Rate

Loan repayments = $1000

PRINCIPAL

Interest paid on loan = $200

Interest paid on savings = $50 Av. Loan Balance for business = $350

INTEREST

Total APR = 75%

With Savings

Interest paid on loan = $250

INTEREST

Total APR = 51%

Without Savings

Av. Loan Balance for business = $550

Page 99: Understanding the Price Curve

Summary

• The client did leave with cash after the loan was repaid.... but it DID increase the cost of the loan. The client paid interest on the “savings” as well as the “business” portion of the loan. And she did not have the benefit of ACCESS to that savings during the loan.

• Voluntary Savings is a valuable service, but:

• When clients are in a time when they need a LOAN, they need a LOAN...

• When clients are in a period where they want to SAVE, we should help them SAVE (voluntarily)...

• Blurring SAVING and LOAN at the same time, and charging

INTEREST on the SAVINGS, increases the true cost of the loan, and does so in a hidden way.

Summary

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Rating MFIs on their Pricing Transparency

SECTION 8:

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• Product Transparency Index • The relation of nominal interest rate to Full APR

• Institutional Transparency Index • Weighted average of all Product Transparency Indices

• Contract and Repayment Schedules • Do they communicate the price clearly to the client?

• Transparent communication to all stakeholders • What prices are communicated in other public materials? • What prices are communicated to the press?

Transparent Communication

Page 102: Understanding the Price Curve

Summary of our main points

Page 103: Understanding the Price Curve

Prices are far from transparent Zero Interest

Loan Interest and

Fees And Savings Interest

Only

Loan amount: $1,000 $1,000 $1,000 $1,000

Loan term: 10 weeks 10 weeks 10 weeks 10 weeks

Interest Rate: 0% 15% “flat” 12% “flat” 40% decl

Upfront fee: 5% 2% 1% 0%

Security deposit: 0% 0% 20% 0%

APR 49% 47% 49% 40%

Transparency Index

0 32 25 100

TCC $50 $50 $33 $42

Page 104: Understanding the Price Curve

Savings DOES affect cost. And APR shows that cost, while TCC does not

Loan repayments = $1000

PRINCIPAL

Interest paid on loan = $200

Interest paid on savings = $50 Av. Loan Balance for business = $350

INTEREST

Total APR = 75%

With Savings

Interest paid on loan = $250

INTEREST

Total APR = 51%

Without Savings

Av. Loan Balance for business = $550

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Most prices are correlated to costs

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Countries with deeper penetration have steeper curves

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What Price Can the Poor Afford?

= Price Set by the MFI

+ MFI’s Choice of Profit

MFI’s Costs

Defining a Responsible Price

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We can move beyond portfolio yield and study pricing more accurately

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Questions and Answers

Page 110: Understanding the Price Curve

Promoting Transparent Pricing in the Microfinance Industry

MicroFinance Transparency is an NGO registered in the USA