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CMS’ CROWNWeb Application
Understanding the CMS-2744: Purpose, History, Process
With Renal-RCT, ESRD Network 4, and CROWNWeb OCT
February 28, 2013
Today’s Host
Janis Grady, RHIT, CPHQ
Contract Officer’s Representative (COR)
CROWNWeb Outreach, Communications, and Training (OCT) Contract
Centers for Medicare & Medicaid Services
Oniel Delva, BA, CTT
Communications and Training Manager
CROWNWeb Outreach, Communication, and Training (OCT) Contract
FMQAI – ESRD Network 7
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Today’s Presenters
Renal - Requirements, Communications, and Training
Michael W. Kennedy, PMP, MSMPM Director of Informatics
Michael Kennedy has worked in ESRD since the mid-1990’s. He has worked in various roles at the dialysis facility-level, as a CMS supporting contractor, and at the ESRD Networks. Michael served in a key role during the movement of all Network data systems to the Standard Information Management System (SIMS). Furthermore, he has served as lead on the CMS-2744 Annual Survey project.
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Today’s Presenters
The Renal Network, Inc. – ESRD Network 4
Shane Perry Project Director
Shane Perry has worked for Network 4 (the states of Pennsylvania and Delaware) for 14 years. Prior to his current role, Shane served as the Director of Information Systems for Network 4 since 1999.
Rhonda Lockett Data Operations Director
Rhonda Lockett has been a part of the ESRD Network program for 33 years and has been actively involved with the development, testing and deployment of CROWNWeb.
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Today’s Presenters
CROWNWeb Outreach, Communications, and Training
Matthew McDonough, MS, CTT Project Manager
Matthew McDonough has worked on the CROWNWeb project in communications and training for five years, has presented CROWNWeb content at multiple national and regional conventions, and has worked closely on the development and delivery of training.
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What’s the Latest?
Clinical Data Submission
• Starting with January 2013 data, CMS has moved to a standard data submission schedule in which clinical data is due by the end of the following month.
• February 2013 clinical data is due by March 31, 2013.
Data Period CROWNWeb Submission Target Date
January 2013 February 28, 2013
February 2013 March 31, 2013
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CMS-2744 Submission
• Facilities may begin the 2012 CMS-2744 submission process if all 2012 patient data is in CROWNWeb.
• Facilities must review and work to correct any errors that may display before submitting a CMS-2744 for acceptance.
• Common errors that must be corrected include:
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CMS-2744 Training Video
• The recording from the February 20, 2013 CMS-2744 FOCUSed Workshop training is available.
• The training covered, but was not limited to:
How to submit a CMS-2744 form for acceptance and finalization in CROWNWeb
How to run CMS-2744 reports to help resolve error messages
How to set Microsoft Excel filters to format reports
• The CMS-2744 training recording and slides are accessible via the CROWNWeb Training Videos screen on www.projectcrownweb.org. (http://projectcrownweb.org/assets/crownweb-videos/)
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Purpose of the CMS-2744
Overview of Purpose
• The CMS-2744 is designed to collect information regarding:
Treatment trends
Utilization of services
Patterns of practice in treating ESRD patients
• The CMS-2744 form is the only Office of Management and Budget survey of all facilities that provides valid census and dialysis patient movement information.
• The information is used to assess and evaluate the local, regional and national levels of medical and social impact of ESRD care.
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Overview of Purpose
• The CMS-2744 Annual Facility Survey:
Captures facility, treatment, and staffing data for the survey year (January 1 – December 31)
Historically, provided data to be uploaded onto CMS’ Dialysis Facility Compare website
Helps identify the top 50 transplantation centers in the nation
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CMS-2744 Before CROWNWeb
CMS-2744 Paper Form
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NW4
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Former Cycle
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The process took approximately three to four months.
Completing a CMS-2744 In CROWNWeb
Getting Started
• The CMS-2744 form in CROWNWeb is identical to the paper form.
The fields and CMS instructions are the same.
The submission process is different.
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Getting Started
• Facilities will initiate the CMS-2744 completion process in CROWNWeb by generating a form, and submitting it for acceptance by the Network.
• Facilities must ensure that their 2012 CMS-2744 form is in a “FINALIZED” status in CROWNWeb by May 1, 2013.
• Check with your ESRD Network for local due dates.
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CMS-2744 Workflow
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Facility Generates
2744
Facility Edits/Corrects
2744 and Submits
Network Accepts or
Rejects 2744
Network Finalizes the
2744
Network Submits Signed
Attestation to CMS
REJECT
ACCEPT
Network Responsibility
CMS-2744 Reports and Tools
• CROWNWeb gathers data from the Facility Details, Admit/Discharge, Treatment Summary, and Patient Attributes screens to populate most of the CMS-2744 form.
• The CMS-2744 form will present warning and error messages if the counts do not balance.
• Facilities can utilize CMS-2744 reports to determine where a correction may be needed.
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Completing the CMS-2744 in CROWNWeb
Generating the CMS-2744
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Click Add New 2744
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Add New CMS-2744 Form
You must select “2012” to
complete the survey for 2012
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2012
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Blank 2744
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Manual Entry
The total number of Incenter hemodialysis treatments during the
survey year.
The total number of all other Incenter types of treatments (IPD, CAPD
and CCPD training) during the survey year.
STAFFING: The number of Full Time and Part Time
staff positions (open and not filled) at your facility
as of 12/31.
Link to CMS-2744 Instructions 27
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Generated 2744
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Saved and Submit
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Status Change Updates Screen
Checking Submitted form’s Status
• Facilities must check the Status Change Updates screen daily for updates to their CMS-2744 forms by the ESRD Network.
Let’s see it live!
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Troubleshooting Errors
Accessing 2744 Reports
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Accessing 2744 Reports
Link to Excel Sort and Filter Instructions 2/28/2013
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Common Errors
Common Errors
Most of the errors facilities will see after initially generating the CMS-2744 are related to:
• Duplicate patient records, and
• Patients that have “System Discharges” instead of valid discharges (i.e., transfer to another unit).
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Correcting Common Errors
Users can run an “Additions During Survey Period Report” to view duplicate records and system discharges.
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Correcting Common Errors
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CMS Comments and Wrap-Up
Final Comments
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Questions
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Our Next Session
CMS Community WebEx:
TBD
Date: March 28, 2013
Time: 2pm - 3pm ET
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Thank You
For Further Information… Email: [email protected]
QualityNet Help Desk: 1-866-288-8912
Website: http://www.projectcrownweb.org
This material was prepared by FMQAI, the CROWNWeb Outreach, Communication, and Training contractor, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. OCT contract # HHSM-500-2011-00157G. Publication Number: FL-OCT-2013OTCT22-2-644
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