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AUGUST 2014 1 Alexandra QSuper member since 2007 What’s the scoop? All the latest industry news. Page 10 Understanding super Simple steps to sort your super. Page 4 Managing your money Hot tips to stay in the black. Page 3

Understanding super - qsuper.qld.gov.au · Super Scoop August 2014 3 Debt A s a QSuper member, you know you have a trusted partner on your journey to retirement and that your super

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Page 1: Understanding super - qsuper.qld.gov.au · Super Scoop August 2014 3 Debt A s a QSuper member, you know you have a trusted partner on your journey to retirement and that your super

AUGUST 2014

1

Alexandra QSuper member

since 2007

What’s the scoop?

All the latest industry news.

Page 10

Understandingsuper Simple steps to sort your super.

Page 4

Managing your moneyHot tips to stay in the black.

Page 3

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CEO comment

At QSuper we’re committed to helping all our members have confidence in their

financial future. I believe we have a responsibility to help get you started on the right track early. That’s why we offer a range of webinars and online tools to help you make informed decisions.

Simple strategies, big differenceI do understand that for many people a real barrier to doing anything about their super can be the perception that it’s too complicated. However the reality is that there are some basic things you can do that can make a real difference. I would encourage you to read the article on page 4 to discover our simple step-by-step guides.

If you do want to find out more about your super and what you can do to make a difference, our seminars are an excellent source of information. And to make it convenient

for you, we now offer a range of webinars, so you can get the information at a time and place that suits you. There’s more information on our webinar program in the article on page 9.

Super to suit youAt QSuper we also believe very strongly in providing the investment options that can meet the very different needs of our members. Our default investment option, QSuper Lifetime, was launched at the end of last year. You can be confident that as you move through life and your super situation changes, Lifetime will change with you to provide an investment strategy that takes your circumstances into consideration. To find out more about Lifetime, see the

article on page 6.

We also understand that some members want to take a more hands on approach to investing their super, which is why we’re launching our new option, QSuper Self Invest. A direct investment option, Self Invest lets you invest your super directly in Australian shares, exchange traded

funds and term deposits. More information about Self Invest can be found enclosed with this issue of Super Scoop.

So whatever your attitude to your super, you can feel confident we have the information and investment strategies to meet your needs.

Rosemary Vilgan Chief Executive Officer, QSuper

There are some really simple steps you can take that can make a big difference to your super.

Welcome

Rosemary VilganCEO, QSuper

MORE THAN100,000

Used and trusted by

QSuper members

Make the most of Member OnlineThe new and improved Member Online makes it even easier for you to securely manage your QSuper account at a time and place that suits you.

4 Check your account balance4 Review your investments and make switches4 View and update your insurances

Register or log in today at qsuper.qld.gov.au

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Debt

As a QSuper member, you know you have a trusted partner on your journey to retirement and that your super is in good hands. But at this stage of life,

being in a secure financial position is equally important which is why having a budget in place can take some of the guesswork and stress out of managing your money.

Something that trips up many people’s budget is having a credit card, with Australians having amassed $34 billion1 in credit card debt. Key to balancing a budget is to have a sensible approach to debt management and to keep control of your spending so you don’t regret it in the future.

Having a budget in place means you can work out what you can comfortably afford to spend. After all, a credit card doesn’t equal free money and the more you borrow, the more you have to pay back.

Don’t borrow more than you can pay backIt’s a smart move to save before you spend, not spend before you save. In other words, don’t rack up a credit card debt that’s beyond your means. If you can’t keep up with repayments you’re likely to be charged a lot of interest or even late payment fees or you might even default on your repayments which could impact your future borrowing power.

Managing money wisely

1 As at 22 July 2014, moneysmart.gov.au/tools-and-resources. Visit moneysmart.gov.au for more information. Image: Oliver Hoffmann / Shutterstock.com

4 Watch your spending activity – only buy what you can pay in full.

4 Keep up with your repayments – set up a direct debit each time you get paid.

4 Keep track of your spending – set yourself a limit and stick to it.

4 Read the fine print – know what interest rates and other fees you have to pay.

Top tips to stay in the black

QSuper has a range of online calculators designed to help you boost your savings or super, or reach a financial goal. Our budget planner is a useful tool to create a plan to keep your finances under control. The budget planner lets you input data as an individual or for your household and lets you make adjustments so your spending meets your income. Visit qsuper.qld.gov.au/calculators to work out what financial position you’re in.

Simple ways to avoid card misuse include:

4 Only charge those purchases which you know you will pay off at the end of the month.

4 Research the market to find a credit card that suits your situation such as a low introductory interest rate or no annual fee.

4 Don’t use your credit card for cash advances as you’ll be charged a high interest rate.

Remember, knowing your magic number, that is how much disposable income you have after expenses, and sticking to it can make the difference.

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Super strategies

Superit’s not that complicated!Follow a few simple steps and you could get your super sorted.

With decades to go until retirement, time really is on your side when it comes to getting your finances in shape. But that time can slip by so quickly, and

if you don’t take an interest in your super you could well end up regretting it in the years ahead. We all know this on some level, yet so few of us do anything about it, often because we just don’t know what we’re supposed to be doing.

It’s a common complaint – “I know I should take an interest in my super, but it’s just too hard.” The thing is, it really doesn’t have to be. Just a few simple actions can make a huge difference. Check out our five step-by-step guides, and you could be on your way to the future of your dreams.

It seems obvious, but adding more to your super2 is probably low on your list. The thing is though, thanks to the principle of compounding even a really small regular contribution such as $20 a week can really add up over the years. And it only takes a few minutes to set up.

1 Download a Request to Vary Contributions form from our website.

2 Fill it in, nominating the regular amount you want deducted from your wages.

3 Send it to your payroll office.

Put a little more in3Many Australians have more than one super fund which means they could be paying multiple fees and insurance premiums. By consolidating1 it all into your QSuper account you could save money and have more working for your future. All you need to do is follow these simple steps:

1 Find the statement for your other fund.

2 Use the details on it to complete a Consolidate With QSuper form (available on our website).

3 Send it to us.

4 That’s it – we’ll do the rest.

Bring your super together1

You wouldn’t throw $50 in the bin, but so many of us have lost track of super worth thousands. There’s billions of dollars in lost super held by the ATO, so is some of it yours? Finding out is easy.

1 Log into Member Online or call us.

2 Give us permission to search for your lost super.

3 If we find anything we’ll let you know, and help you reunite with it.

Let us find your lost super2

If you’re already making a contribution,2 such as the 2%-5% standard contribution made by Queensland Government employees, why not consider making it by salary sacrifice. Doing this and recontributing the tax saving is a simple way to boost your super without reducing your take-home pay – see qsuper.qld.gov.au/salarysacrifice for more information.

HOT TipMake a salary sacrifice

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Member OnlineKeep track of your super the simple way by logging into Member Online. Review your account and balance, change your investment strategy or update your insurance at a time and place that suits you. Head to qsuper.qld.gov.au to log in or register.

Not sure what investment strategy is right for you? QInvest offers personal advice on investment choice over the phone from just $55,4 which can usually be deducted straight from your super account. See qinvest.com.au for all the details.

HOT TipGet phone advice

Leaving work with the Queensland Government doesn’t mean having to leave QSuper. Now you can ask any employer to contribute to your QSuper account,3 so you can continue to grow your super with us and enjoy all the great benefits membership has to offer.

1 Log into Member Online and download the pre-populated Choice of Fund form.

2 Sign it and hand it to your new employer.

3 They’ll start paying your super to your QSuper account.

Take QSuper with you5

With decades for your money to grow, having the right investment strategy can make all the difference. Of course if you want us to take care of that, you can have confidence that Lifetime provides an investment strategy that is suitable for your life stage. But if you want more control, we have a range of investment options for you to choose from.

1 Head to qsuper.qld.gov.au/investmentoptions to find out more about the options we offer.

2 Log into Member Online and click on Investments.

3 Select the investment option/s you want to invest in.

Take an interest in your investment4

1 Before rolling your super over, you should check what fees your other super fund charges, and if there will be any loss of benefits such as insurance or pension options.2 Contribution caps apply. For more information visit qsuper.qld.gov.au/contributionscap. 3 In some circumstances members may be ineligible to have their employer contribute to QSuper. Please check with your employer. 4 QInvest will advise you of the fee before providing you with advice.

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QSuper Lifetime

As our new default investment option, Lifetime allows members to let QSuper take care of their super for them. It’s an intuitive and flexible option designed

to provide members with confidence that their super is working as hard as possible throughout their life.

Aligned with your life stageThe philosophy behind Lifetime is simple: your situation and priorities change over the years, so surely it makes sense for your investment strategies to adapt and change with you. In other words, Lifetime offers you a more tailored investment solution that generally better suits the stage of life you’re in, with the ultimate aim of helping you reach your retirement goals.

To meet the range of investment needs throughout your varying stages of life, Lifetime has eight groups with different investment objectives, asset allocation ranges and levels of risk.

The group you’re placed into is based on your age and for members over 40, their Lifetime balance. Currently, everyone under the age of 40 who chooses to keep some or all of their funds in the default investment option has automatically been placed into the Outlook group within Lifetime.

Right now, you’re probably thinking more about your career than your retirement. The great thing is, you’ve got plenty of time on your side to build your super, and Outlook takes this into consideration.

Focused on the futureThe investment strategy surrounding Outlook has been specially developed with long-term investors like you in mind. While Outlook’s long-term investment approach has a focus on seeking high returns, it’s also designed

While everyone would like a comfortable retirement, not everyone knows how to organise their super to make this happen. That’s exactly why QSuper Lifetime has been created.

Confidence that lasts a lifetime

You’re under 40OutlookRetirement may seem far away, but you have time on your side to build your super.

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Over the coming years we’ll be looking to further tailor the Lifetime groups to meet members’ differing needs. In the meantime, twice a year – in May and November – we’ll review the Lifetime group you are in. If we find that, due to your age or Lifetime balance, you need to be moved to a different group, this will be done automatically.

With this new tailored, highly member-focused approach to investment, QSuper really is leading the way. So you can be confident that your super is working as hard as possible to bring you the retirement you’ve always dreamt of – no matter how far away it might be.

to withstand the potential of some losses throughout the years. Essentially, it makes the most of the fact that retirement is still a fair way off.

Then, as you move through life, you’ll be moved into different Lifetime groups. As retirement gets closer, your Lifetime balance will play a big part in determining which group, and therefore which investment strategy, you’re allocated into. Higher Lifetime balances are generally treated more conservatively, to preserve the funds, whereas lower balances are often paired with a more aggressive strategy, with the hope of giving the funds a boost.

Constantly evolvingWhen initially launched in December 2013, Lifetime consisted of three groups. In May 2014, Lifetime evolved further, when we split the groups into the eight that currently exist.

Because they tend to invest heavily in shares, the default options of many funds are at the mercy of the market. In good years, returns can be strong. And in bad years, they will often be negative.

At QSuper, we invest in different ways, to minimise this market volatility. While each of our eight Lifetime groups has a different investment strategy, none is heavily reliant on the performance of shares. Instead, we look for alternative investment choices. For example, bonds are generally seen as a defensive option, though in many of our Lifetime groups we invest in capital-seeking bonds to provide greater diversification.

This means that in a ‘bad year’ for shares, our returns can be much better than most other funds. It also means that in a ‘good year’ for shares, our returns mightn’t be quite as good when compared to funds with a heavier weighting to shares. What’s really important is the long-term return.

Overall, the goal of our investment strategy is to avoid the peaks and troughs; to provide our members with consistent and reliable returns, and more certainty around where their super is headed.

Avoiding the ups and downs

Send us your super selfies and be the face of QSuper

Fancy being the face of our upcoming publications and campaigns? Visit qsuper.qld.gov.au/realmembers to upload a photo and tell us a little bit about yourself.

Find out more

Log in to Member Online to find out how your super is invested. More general information about Lifetime can be found at qsuper.qld.gov.au/lifetime

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Women and super

Case study

References: chelseamarket.com and en.wikipedia.org/wiki/Chelsea_Market

Asset profi le

QSuper invests in a range of Australian and international infrastructure and property assets, including Chelsea Market in New York.

A must-see destinationChelsea Market is the offi ce anchor of New York’s technology and media corridor, as well as home to the country’s most renowned indoor food hall. Attracting six million visitors annually, it is one of the most visited destinations of its kind in New York, with more than 35 vendors to choose from.

A long traditionListed on the National Registry of Historic Places, Chelsea Market is housed in the former National Biscuit Company building (where the Oreo cookie was developed). The complex is home to tenants including media and broadcasting companies such as Google and its subsidiary YouTube and the Food Network.

A good investmentChelsea Market represents a good investment as a mixed-use offi ce and retail asset containing approximately

1.2 million square feet of rentable space. The demand for offi ce space remains strong with occupancy around 98.8 per cent. Future opportunities are favourable with management securing a rezoning approval in 2013 for an additional 286,000 square feet of offi ce space.

Some of our other assets include Robina Town Centre on the Gold Coast, Logan Hyperdome, One Times Square New York, Heathrow Airport and Port Botany and Port Kembla. Read more at qsuper.qld.gov.au/assetprofiles

Find out more

New York icon a recipe for success Asset insight

Asset name: Chelsea Market, New York

Date of investment: December 2011

Options with current exposure:

Moderate Lifetime Aspire

Balanced Lifetime Sustain 1

Aggressive Lifetime Sustain 2

It’s a sobering statistic that women retire with around 40% less super than men, and only one in ten women in Australia is retiring with enough super of their own to

fund a comfortable retirement.1 QSuper is committed to creating a better retirement outcome for women which is why we run our ‘Women Taking Control’ seminar. The seminar teaches you in a few simple steps how you can make a significant difference to your nest egg at retirement.

We spoke to two QSuper members who recently attended the seminar to find out what tips and strategies they learned and what steps they’re taking to get their super sorted.

Elle price QSuper member since 2008As a single parent I know I am behind the eight ball when it comes to super. Like a lot of other women, my super account reflects years of not working or only working part-time when my kids were young. I know enough to know I need to do something!

The seminar gave me a really simple, step-by-step plan to get myself on track to a comfortable future, while still taking responsibility for my family today. I adjusted my investment mix online, which was really easy and should boost my long-term returns. I also reviewed my current insurance situation and took out income protection insurance through my super account. And I set up a pre-tax salary sacrifice through my HR department for the tiny amount

of $50 a fortnight. It really doesn’t make much difference to my pay packet now, but I know it will make a difference at retirement.

The upshot of all this is I should be able to retire comfortably at 65, with enough cash on hand for a few overseas holidays. If something unexpected happens in the meantime, I won’t lose the house and I’ll still be able to pay the bills. The future’s looking pretty good.

Susie Hambleton QSuper member since 2000One thing that I really noticed is that not a lot of women my age or younger seemed to be in attendance. I wish I had taken my super and investments much more seriously in my 20s.

What really made an impact on me was looking around the room and knowing I don’t want to be about to retire and stressed about how I’m going to live – I want to work and may not want a traditional retirement. I also want freedom to choose my lifestyle and am looking to investments to give me that stability. I really recommend attending the seminar; it took some of the guesswork out of managing my super for me and was a great environment for asking questions and learning more about how I can improve my super outcomes.

The seminar gave me real clarity about my super. After attending, I made a few changes including deciding to contribute more to my super through additional contributions. I found the seminar really useful, it made me realise how easy it is to make changes to my super now to protect my future.

Put yourself in control of your future

1 Based on research undertaken by the Association of Superannuation Funds of Australia (ASFA) and the Australian Bureau of Statistics (ABS).

Take control of your superIf you’re a woman of any age, there are simple steps you can take to get the most out of your super. To find out what tips and strategies we recommend visiting qsuper.qld.gov.au/superwomen

QSuper members Elle Price and Susie Hambleton

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Case study

References: chelseamarket.com and en.wikipedia.org/wiki/Chelsea_Market

Asset profi le

QSuper invests in a range of Australian and international infrastructure and property assets, including Chelsea Market in New York.

A must-see destinationChelsea Market is the offi ce anchor of New York’s technology and media corridor, as well as home to the country’s most renowned indoor food hall. Attracting six million visitors annually, it is one of the most visited destinations of its kind in New York, with more than 35 vendors to choose from.

A long traditionListed on the National Registry of Historic Places, Chelsea Market is housed in the former National Biscuit Company building (where the Oreo cookie was developed). The complex is home to tenants including media and broadcasting companies such as Google and its subsidiary YouTube and the Food Network.

A good investmentChelsea Market represents a good investment as a mixed-use offi ce and retail asset containing approximately

1.2 million square feet of rentable space. The demand for offi ce space remains strong with occupancy around 98.8 per cent. Future opportunities are favourable with management securing a rezoning approval in 2013 for an additional 286,000 square feet of offi ce space.

Some of our other assets include Robina Town Centre on the Gold Coast, Logan Hyperdome, One Times Square New York, Heathrow Airport and Port Botany and Port Kembla. Read more at qsuper.qld.gov.au/assetprofiles

Find out more

New York icon a recipe for success Asset insight

Asset name: Chelsea Market, New York

Date of investment: December 2011

Options with current exposure:

Moderate Lifetime Aspire

Balanced Lifetime Sustain 1

Aggressive Lifetime Sustain 2

Webinars

With today’s busy lifestyle, it can be hard to find the time to learn more about your super. But it can be a crucial step in setting yourself up for a better

financial future.

To make it easier and more convenient for you to boost your super strategies at a time and place that works for you, we’ve

Along with our ongoing seminars program – including workplace seminars – these webinars are designed to provide you with the chance to become more knowledgeable about your super and the lifestyle benefits it can offer you in the years ahead.

To register for a webinar and to view the full range of topics on offer, visit qsuper.qld.gov.au/webinars

created a range of webinars. These live, interactive online sessions are packed with useful tips, tools and information to help you improve your super situation, and most take just 30 minutes to complete. Plus, they are offered exclusively to QSuper members.

Boosting your super

Lots of options on offerJust a few of the webinar topics available include:

4 How Much is Enough? – discover some simple ways for you to work out how much money you’ll need to sustain yourself in retirement.

4 Ways to Grow Your Super – see how you can start making changes now to get your super in great shape for the future.

4 Protect Yourself and Your Wealth – explore QSuper’s insurance cover and find out if you and your wealth are adequately protected.

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Super news

What’s the scoop?

Currently, any application to make an investment switch must be received by 5.00pm on a Brisbane working day to be considered as received on that working day. From 1 September 2014 this will change to 3.00pm.

This means that any application received at or before 3.00pm on a Brisbane working day, whether via Member Online or by receipt of a Switch Investments in an Accumulation Account or Switch Investments in an Income Account form, will be considered as being received that day. Any request received after 3.00pm on a Brisbane working day, or on a weekend or Brisbane public holiday,

will be considered as being received on the next Brisbane working day.

Since March 2014, you have had the opportunity to withdraw a switch application, providing we receive your instruction before the cut-off time on the Brisbane working day we received your original request. You can withdraw your switch application by logging into your account on Member Online, or for an application submitted by form, by calling us on 1300 360 750.

Change to QSuper’s investment Switch policy

An expanded approach to bondsBonds (also known as fixed interest) are traditionally thought of as a defensive asset designed primarily to target capital preservation. But bonds can be structured to target a number of differing outcomes including return (yield) enhancement, diversification and to hedge inflation. QSuper is increasingly structuring the bond portfolios within our Ready Made options and Lifetime groups to target yield enhancement and to hedge inflation. Investing in different types of bonds allows for a greater level of diversification – protecting your investment from the significant volatility that can be experienced with a high level of exposure to shares while still providing the opportunity for growth.

It’s important to note that unlike the Ready Made options, the single asset Diversified Bonds option seeks to protect capital while still targeting return enhancement (although does still have the potential for negative returns). This difference in approach means that the returns for the bonds asset class may differ between the investment options.

Superannuation guarantee rate freezeIn the Federal Budget handed down in May, the Government confirmed that the superannuation guarantee (SG) rate

would rise from 9.25% to 9.5% on 1 July 2014, as previously legislated. The SG rate is scheduled to then continue increasing in 0.5% increments until it reaches 12% on 1 July 2019. However the Government has proposed that the rate be frozen at 9.5% for four years, before rising to 10% on 1 July 2018. There would then be annual increases of 0.5% until it reaches 12% on 1 July 2022. This is currently a proposal only, and has yet to be legislated.

Changes to concessional contributions capOn 1 July 2014 the concessional contributions cap for people under age 49 as at 30 June 2014 increased from $25,000 to $30,000. Concessional contributions are contributions paid to your super before tax, and include employer and salary sacrifice contributions. If you exceed the cap your contributions will be taxed at a higher rate.

Other Federal Budget updatesOther than the superannuation guarantee announcements, there were very few proposals relating to the superannuation system. However the following may be of interest:

• The ability to withdraw excess non-concessional contributions, and associated investment earnings. The investment earnings would then be taxed at the member’s marginal tax rate.

• The repeal of the Low Income Super Contribution, which is a refund of the 15% contributions tax paid by Australians who earn less than $37,000 a year.

• Confirmation of the commitment of the parental leave scheme, and that this scheme would include superannuation payments.

These budget changes are yet to be legislated and may be subject to change. We will keep you up to date on all proposed changes on our website and in future editions of Super Scoop.

Here’s the latest round-up of what’s new at QSuper, and for the super industry.

important information from the QSuper Board

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investments

Risk Outlook Australian Shares

QSuper has a range of investment options, each with diff erent strategies, objectives and risk profi les. In this edition, we take a closer look at the Australian

Shares investment option.

Rate of return The objective of the Australian Shares investment option is to match the return on the S&P/ASX 200 Accumulation Index after fees and taxes are paid. While this option off ers a more diversifi ed approach over investing in a small number of individual shares, it is not without risks. Forecasters typically estimate relatively high long-term returns of around 9% gross of fees and taxes,1 although we also estimate greater than six negative annual returns in every 20 years. The performance of these shares is infl uenced by the future earnings prospects of the companies listed and changes in market expectations about whether these earnings will be realised.

Before investing in this option you should consider:

4 How it fi ts into your overall portfolio (including assets outside super) – we generally see this option as a building block to form part of a diversifi ed portfolio.

4 How the Australian economy will perform in the shorter term – forecasts are for below-trend economic growth over the next year and outcomes stronger or weaker than this could move the market accordingly.

4 If investing in this index exposes a portfolio to excessive concentration risk – the index is characterised by relatively high exposure to the banking sector2 (around 46%) which exposes it to trends in domestic credit growth, property prices and interest rates.

4 Changes in forecasts for the Australian dollar and China’s growth – the performance of this option is likely to relate to China’s economic performance due to the impact on commodity prices. While a lower Australian dollar generally supports export earnings and boosts exporters’ competitiveness, it can also raise import costs.

This investment option also has exposure to swings in global market sentiment, making it prone to bouts of heightened geopolitical risk and other concerns that markets focus on.

1 Rice Warner report: Long term investing – do we have the right structure? August 2013. 2 When compared with many other off shore equity indices. ASX Image credit: Passion Images / Shutterstock.com

For an expanded version,updated quarterly, head to qsuper.qld.gov.au/riskoutlook

Find out more

Changes to risk ratingsAll QSuper investment options are categorised by a Standard Risk Measure (SRM) rating. The rating is designed to give members the ability to compare our investment options within and across funds, so they can make an informed investment choice. QSuper reviews these ratings annually to ensure each option reflects the appropriate risk category. As part of our recent review we are adjusting the risk band of three options as outlined in the table below.

In each case, the change to these risk bands reflects the QSuper Board’s approval of changes in asset allocations for the above investment options. The new risk bands will apply from 1 September 2014.

For more information about SRMs and how they are calculated, please see qsuper.qld.gov.au/srm. It is important to remember a standard risk measure is only one consideration when making an investment choice and you can speak to a QInvest financial adviser for financial advice tailored to your personal situation.

Investmentoption

Currentrisk band

New risk band

Current estimated number of negative annual returns (every 20 years)

New estimated number of negative annual returns (every 20 years)

Moderate 3 (low to medium)

2 (low) Between one and two times Less than once

Lifetime - Focus 1

5 (medium to high)

4 (medium) Between three and four times Between two and three times

Lifetime - Sustain 1

1 (very low) 2 (low) Less than 0.5 times Less than once

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Investment returnsQSuper Accumulation account

QSuper investment options 1 year% p.a.

3 year% p.a.

5 year% p.a.

10 year% p.a.

Ready Made options

Moderate 8.55% 6.95% 7.16% 5.89%

Balanced 13.41% 9.90% 9.94% 7.32%

Socially Responsible 13.36% 9.78% 9.03% n/a

Aggressive 17.81% 11.79% 11.49% 7.33%

Your Choice options

Cash 2.06% 2.78% 3.26% 3.88%

Diversifi ed Bonds 7.37% 6.70% 8.60% n/a

International Shares 22.04% 14.26% 14.09% n/a

Australian Shares 19.17% 11.37% 11.64% n/a

As at 30 June 2014

Helping us help youQSuper undertakes research to better understand our members’ needs.We only work with professional research fi rms that operate to strict privacy standards. You won’t be identifi ed in the results, but if you prefer not to be contacted by our researchers, simply call us on 1300 360 750. You can also request a copy of our Privacy factsheet if you wish.

Report Card

QSuper feesQSuper is committed to keeping the fees for our investment options among the lowest in Australia. For information on the fees for all our investment options, see qsuper.qld.gov.au/fees

Past performance is not a reliable indicator of future performance. Returns may vary considerably over time. Each of the options has a different objective, risk profile and asset allocation. Visit the Investment options page on the website for more detailed information. Changes to inflation, fees, asset allocations, option objectives and risk play a significant part in the return of any investment option.

Chant West has given its consent to the inclusion in this edition of Super Scoop of the references to Chant West and the inclusion of the logos and ratings or awards provided by Chant West in the form and context in which they are included. The Chant West ratings logo is a trademark of Chant West Pty Limited and used under licence. It is only current at the date awarded by Chant West. The rating and associated material is only intended for use by Australian residents within the jurisdiction of Australia and is not permitted to be considered or used by a party outside of Australia.

SuperRatings does not issue, sell, guarantee or underwrite this product.

Important information This information is provided by the fund administrator, QSuper Limited (ABN 50 125 248 286 AFSL 334546) which is ultimately owned by the QSuper Board (ABN 32 125 059 006) as trustee for the QSuper Fund (ABN 60 905 115 063). This information has been prepared for general purposes only without taking into account your objectives, fi nancial situation, or needs and should not be relied on as legal or taxation advice, nor does it take the place of such advice. Any statements of law or proposals are based on our interpretation of the law or proposals as at the time of printing. As a result, you should consider the appropriateness of the information for your circumstances and read the product disclosure statement (PDS) before deciding whether to acquire, or continue to hold, a product. You can obtain a PDS at qsuper.qld.gov.au or by calling us on 1300 360 750. Unless stated otherwise, all products are issued by the QSuper Board as trustee for the QSuper Fund. Where the term ‘QSuper’ is used in this document, it represents the QSuper Board, the QSuper Fund and QSuper Limited, unless expressly indicated otherwise. If you do not wish to be contacted except when required by legislation, please call us. QInvest Limited (ABN 35 063 511 580, AFSL and Australian Credit Licence number 238274) (QInvest) is ultimately owned by the QSuper Board (ABN 32 125 059 006) as trustee for the QSuper Fund (ABN 60 905 115 063), and is a separate legal entity which is responsible for the fi nancial services and credit services it provides.

Contacting QSuperContact Centres70 Eagle Street Brisbane63 George Street BrisbanePh 1300 360 750+617 3239 1004 (international) Fax 1300 241 602+617 3239 1111 (international)Monday to Friday 8.30am to 5.00pm AESTGPO Box 200 Brisbane Qld 4001qsuper.qld.gov.au

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Get the latest investment news

Get up-to-date news on the markets every Monday with the online Weekly Finance Report. You can also get in-depth commentary straight to your inbox every quarter with our Investment Update email.

Subscribe nowqsuper.qld.gov.au/qusignup

More information about QSuper’s performance can be found in our Annual Report, which can be downloaded at qsuper.qld.gov.au/annualreport from October 2014. If you would like a printed copy just call us.

2014Annual Report

Where are the returns for QSuper Lifetime?The Lifetime investment option has only been available to members since 16 December 2013, which means we don’t have one year returns available. However you can fi nd year-to-date returns for all eight groups in Lifetime in your enclosed benefi t statement. We also update returns for all our options daily on our website at qsuper.qld.gov.au/returns

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