Understanding Resource Management

UnderstandingUnderstanding

Resource ManagementResource Management

2006 2006

Homeland Security SummitHomeland Security Summit

What is a resource?What is a resource?

EquipmentEquipment Time Time

TrainingTraining FacilitiesFacilities

PersonnelPersonnel CapacityCapacity

UtilityUtility CapabilityCapability

CareCare IntelligenceIntelligence

InformationInformation Funding streamsFunding streams

AnimalsAnimals Food and WaterFood and Water

TeamsTeams SuppliesSupplies

An efficient and effective resource must be:An efficient and effective resource must be:

1.1. Flexible and scalable to support any incident; Flexible and scalable to support any incident;

2.2. Adaptable to real-time changes in incident size and cause;Adaptable to real-time changes in incident size and cause;

3.3. Able to span the life of the incident (be recalled and reassigned)Able to span the life of the incident (be recalled and reassigned)

HSPD-5 = NIMSHSPD-5 = NIMS

Steps for improved coordination in response to incidents.Steps for improved coordination in response to incidents.

HSPD-8 = NRPHSPD-8 = NRP

Describes the way Federal departments and agencies will prepare Describes the way Federal departments and agencies will prepare and how DHS will coordinate with all government entities to and how DHS will coordinate with all government entities to develop a National Preparedness Goal.develop a National Preparedness Goal.

Local Response – Municipal and CountyRegional / Mutual Response Aid

State Aid

Federal Response

Tiered Response Strategy

Minimal Low Medium High Catastrophic

Resources

NIMS ComponentsNIMS Components

1.1. Command and ManagementCommand and Management2.2. PreparednessPreparedness3.3. Resource ManagementResource Management4.4. Communications and Information ManagementCommunications and Information Management5.5. Supporting TechnologiesSupporting Technologies6.6. Ongoing Management and MaintenanceOngoing Management and Maintenance

Defined by NIMS, resource management involves coordinating and Defined by NIMS, resource management involves coordinating and overseeing the application of tools, processes, and systems that overseeing the application of tools, processes, and systems that provide incident managers with timely and appropriate resources provide incident managers with timely and appropriate resources during an incident.during an incident.

The NIMS concept establishes standardized mechanisms and processes to describe, inventory, mobilize, dispatch, track and recover resources over the life cycle of an incident.

Resource Command and CoordinationResource Command and Coordination

In NIMS, In NIMS, resource commandresource command is the process of directing and controlling resources to address is the process of directing and controlling resources to address the needs of an incident. This is overseen by the the needs of an incident. This is overseen by the on-sceneon-scene Incident Commander. Incident Commander.

Resource coordinationResource coordination is the process of ensuring that the requesting organization receives is the process of ensuring that the requesting organization receives the resources and support they need when they need them. This occurs at the the resources and support they need when they need them. This occurs at the coordination entities - 911 Centers, EOCs, Joint Field Offices, Regional Resource coordination entities - 911 Centers, EOCs, Joint Field Offices, Regional Resource Coordination Centers.Coordination Centers.

Therefore:Therefore:

These entities must establish a uniform These entities must establish a uniform Resource Management SystemResource Management System to provide prompt to provide prompt and capable resources to meet the needs of the Incident Commander. and capable resources to meet the needs of the Incident Commander.

Concepts of an effective Resource Management Concepts of an effective Resource Management System:System:

Utilizing a uniform method of identifying, acquiring, allocating, Utilizing a uniform method of identifying, acquiring, allocating, and tracking resources; and tracking resources;

Utilizing Mutual Aid agreementsUtilizing Mutual Aid agreements Utilizing a standardized classification of kinds and types or Utilizing a standardized classification of kinds and types or

resourcesresources Utilizing a credentialing systemUtilizing a credentialing system Coordinating with other operation centersCoordinating with other operation centers Including resources contributed by private sector and NGOs.Including resources contributed by private sector and NGOs.

Resource Management SystemResource Management System

1.1. Identifying and Typing ResourcesIdentifying and Typing ResourcesResource Typing entails categorizing by capability the resources that Resource Typing entails categorizing by capability the resources that incident managers commonly request, deploy, and employ.incident managers commonly request, deploy, and employ.

The uniform resource typing process organizes resources by:The uniform resource typing process organizes resources by:a.a. Category – a function in which the resource would be most usefulCategory – a function in which the resource would be most usefulb.b. Kind – broad classes that characterizesKind – broad classes that characterizesc.c. Components – a part of the resourceComponents – a part of the resourced.d. Metrics – measurable standardsMetrics – measurable standardse.e. Type – level of capabilityType – level of capability

FEMA’s 121 Resource Typing DefinitionsFEMA’s 121 Resource Typing DefinitionsDocument containing 121 resources that have been most commonly Document containing 121 resources that have been most commonly requested to support incident operations. The list is a “living requested to support incident operations. The list is a “living document” – it will continuously be updated.document” – it will continuously be updated.

8 Disciplines make up the list of 121 resources:

1. Health and Medical

2. Law Enforcement

3. Public Works

4. Animal Health

5. Emergency Management

6. Emergency Medical Services

7. Fire/HazMat

8. Search and Rescue

Resource “types” are determined based on their criteria matched with FEMA’s criteria.

Managing Resources Cont…Managing Resources Cont…

2.2. Credentialing Personnel ResourcesCredentialing Personnel ResourcesPersonnel credentialing entails authoritatively attesting that individuals Personnel credentialing entails authoritatively attesting that individuals meet professional standards for the training, experience, and meet professional standards for the training, experience, and performance required for incident-management functions.performance required for incident-management functions.

Credentialing helps determine and ensure that an emergency Credentialing helps determine and ensure that an emergency responder is capable of performing assigned critical tasks and responder is capable of performing assigned critical tasks and capabilities based on the level of their…..capabilities based on the level of their…..1. Training1. Training2. Education2. Education3. Experience3. Experience4. Physical and medical fitness4. Physical and medical fitness5. Certification5. Certification6. Licensing6. Licensing

*Credentialing makes it important for first responders to complete their *Credentialing makes it important for first responders to complete their required NIMS/ICS courses – enables them to perform tasks across required NIMS/ICS courses – enables them to perform tasks across jurisdictional boundaries when called upon.jurisdictional boundaries when called upon.

Certifications + Qualifications = CredentialsCertifications + Qualifications = Credentials

Credentialing Personnel Resources cont..Credentialing Personnel Resources cont..

Education: Formal instruction based on a curriculum that prepares an individual with the core knowledge and skill for entry into a discipline and for performing a job function

TrainingInstruction and/or activities that enhance an individual’s core knowledge, increase a skill set and proficiency, and strengthen and augment abilities

ExperienceTime required functioning in a job title for an individual to attain proficiency in applying knowledge, skills, and abilities

Physical/ Medical FitnessPhysical and medical considerations that when applied, help to ensure safe performance in risky environments

CertificationDesignation granted by Authority Having Jurisdiction (AHJ) that an individual has met requirements and achieved specific knowledge, skills, and abilities

LicensingLegal designation granted by AHJ that an individual has met the necessary legal requirements to function in a job title

Designing a National Emergency Responder Credentialing System: EMS Working Group.

3.3. Inventorying ResourcesInventorying ResourcesPreparedness organizations entering resources available for deployment Preparedness organizations entering resources available for deployment into a resource tracking system maintained at all levels. into a resource tracking system maintained at all levels.

Key InformationKey Information1. Resource “Type” based on the National Typing Standards1. Resource “Type” based on the National Typing Standards2. Resource owner2. Resource owner3. Location of the resource (address or geo-located)3. Location of the resource (address or geo-located)4. Quantities available4. Quantities available5. Period of deployment5. Period of deployment6. Cost of resource6. Cost of resource

Incident Management Software to house this information must be used Incident Management Software to house this information must be used statewide to allow all jurisdictions and agencies to view resource request statewide to allow all jurisdictions and agencies to view resource request information via state mutual aid agreements.information via state mutual aid agreements.


4.4. Ordering and Acquiring ResourcesOrdering and Acquiring Resources

- resources should be - resources should be pre positioned so that they are pre positioned so that they are more readily available to more readily available to Incident Command.Incident Command.

5.5. Mobilizing ResourcesMobilizing Resources

Mobilization guidelines must include:Mobilization guidelines must include:A. Date, Time, Place of departureA. Date, Time, Place of departureB. Mode of Transportation to the incidentB. Mode of Transportation to the incidentC. Estimated date and time of arrivalC. Estimated date and time of arrivalD. Reporting location (contact person)D. Reporting location (contact person)E. anticipated incident assignmentE. anticipated incident assignmentF. Anticipated duration of deploymentF. Anticipated duration of deploymentG. Resource Order NumberG. Resource Order NumberH. Incident numberH. Incident numberI. Applicable costs and funding codes.I. Applicable costs and funding codes.

Resources must be formally checked in when they arrive on scene Resources must be formally checked in when they arrive on scene this will validate the order requirement and notify back through the this will validate the order requirement and notify back through the system.system.

Plans must be flexible to account for mobile and immobile (fixed) Plans must be flexible to account for mobile and immobile (fixed) resources – Facilities, EOCs, shelters, etc.resources – Facilities, EOCs, shelters, etc.


6.6. Tracking and Reporting ResourcesTracking and Reporting Resources

Tracking & ReportingTracking & Reporting

Helps keeps track of where resources are located and helps staff Helps keeps track of where resources are located and helps staff prepare additional quantities of a resource if the deployed prepare additional quantities of a resource if the deployed resource is at its peak use. resource is at its peak use.

- It enables the coordination of movement of personnel, - It enables the coordination of movement of personnel, equipment and supplies.equipment and supplies.



7.7. Recovering ResourcesRecovering Resources

Non-expendableNon-expendableResources that are fully accounted for at the incident site and Resources that are fully accounted for at the incident site and then returned to the unit that issued them. The issuing unit then then returned to the unit that issued them. The issuing unit then restores the resources to fully functional capability and readies restores the resources to fully functional capability and readies them for the next mobilization.them for the next mobilization.- Adequate rest and recuperation time must be provided for - Adequate rest and recuperation time must be provided for human human resources, such as Incident Management Teams.resources, such as Incident Management Teams.- Mobilization guides provide the appropriate rest and - Mobilization guides provide the appropriate rest and recuperation time recuperation time guidelines.guidelines.

ExpendableExpendableThese are fully accounted for. Restocking occurs at the point These are fully accounted for. Restocking occurs at the point from which a resource was issued and the organization using the from which a resource was issued and the organization using the resource bears the cost of it as authorized in preplanned financial resource bears the cost of it as authorized in preplanned financial agreements. agreements.

Credentialing PersonnelCredentialing Personnel

Emergency Response Personnel at all levels are taking the Emergency Response Personnel at all levels are taking the following initiatives to qualify them to be dispatched and assist following initiatives to qualify them to be dispatched and assist in multi-jurisdictional emergencies:in multi-jurisdictional emergencies:

1.1. Completing NIMS / ICS courses and other classes.Completing NIMS / ICS courses and other classes.a.a. IS-700, IS-800, ICS-100, ICS-200, G300 & G400.IS-700, IS-800, ICS-100, ICS-200, G300 & G400.b.b. Damage Assessment, Public Assistance, Debris ManagementDamage Assessment, Public Assistance, Debris Management

2.2. Participate in multi-agency and multi-jurisdictional exercises.Participate in multi-agency and multi-jurisdictional exercises.a.a. Ardent Sentry; Palisades, Cook, FERMI 2; Super Bowl, All Star Game, Ardent Sentry; Palisades, Cook, FERMI 2; Super Bowl, All Star Game,

county-widecounty-wide,,

3.3. Train in equipment operations and maintenance.Train in equipment operations and maintenance.a.a. ETEAM (Incident Management Software), 800 MHz Radios, PPE, ETEAM (Incident Management Software), 800 MHz Radios, PPE,

4.4. EOC OperationsEOC Operationsa.a. Planning, Logistics, Finance, and Operations duties, Planning, Logistics, Finance, and Operations duties,

5.5. ExperienceExperiencea.a. Mutual Aid deploymentMutual Aid deployment

6.6. LicensingLicensinga.a. CDL, Boating operators, Aircrafts, heavy equipment, CDL, Boating operators, Aircrafts, heavy equipment,

Statewide InitiativesStatewide Initiatives

Credentialing PersonnelCredentialing Personnel

Positions to be credentialed..Positions to be credentialed..

– EMSEMS 19 Positions19 Positions– Search and RescueSearch and Rescue 32 Positions32 Positions– Incident ManagementIncident Management 8 Positions8 Positions– Public WorksPublic Works 19 Positions19 Positions– Fire/HazmatFire/Hazmat 22 Positions22 Positions

Identifying Identifying

& Typing Resources& Typing Resources

FEMA’s 121 ResourceFEMA’s 121 Resource

Typing DefinitionsTyping Definitions

Non-typed resourcesNon-typed resources

RESOURCE INVENTORY CHECKLIST ? County

6/30/2006 Jim

(date)

(contact name)

TOTAL # FIRE/HAZMAT TYPE I TYPE II TYPE III TYPE IV

0 Area Command Team, Firefighting

6 Brush Patrol, Firefighting (Type VI Engine)

0 Crew Transport (Firefighting Crew)

19 Engine, Fire (Pumper) 8 2 9

0 Fire Boat

0 Foam Tender, Firefighting

0 Fuel Tender (Gasoline, Diesel, AvGas, aka Gas Tanker)

0 Hand Crew

0 HazMat Entry Team

0 Helicopters, Firefighting

0 Helitanker ( Firefighting Helicopter)

0 Incident Management Team, Firefighting

0 Interagency Buying Team, Firefighting

0 Mobile Communications Unit (Law/Fire)

26 Portable Pump 2 16 8

0 Strike Team, Engine (Fire)

0 U.S. Coast Guard National Strike Force

11 Water Tender, Firefighting (Tanker) 6 3 2

Inventory ResourcesInventory ResourcesCritical Incident Management SoftwareCritical Incident Management Software

ETEAMETEAM

Ordering & Acquiring ResourcesOrdering & Acquiring Resources

Established SEOC Operations Plan/GuidelinesEstablished SEOC Operations Plan/Guidelines

MEMAC & EMAC requestsMEMAC & EMAC requests

ETEAMETEAM

Tracking & Reporting & RecoveringTracking & Reporting & RecoveringETEAMETEAM

What your agency can do?What your agency can do?

1.1. Use FEMA’s 121 Resource Definition List and identify your resource “types” based on the Use FEMA’s 121 Resource Definition List and identify your resource “types” based on the criteria criteria indicated in the list. Provide resource details to county coordinator to input into ETEAM indicated in the list. Provide resource details to county coordinator to input into ETEAM system for system for an available resource to the area.an available resource to the area.

2.2. Train personnel in appropriate courses to earn credentials and in equipment operations.Train personnel in appropriate courses to earn credentials and in equipment operations.

3.3. Develop resource management plansDevelop resource management plans

Checklist and Resource list available at: Checklist and Resource list available at:

www.michigan.gov/mspwww.michigan.gov/msp

Specialized DivisionsSpecialized Divisions

EMHSDEMHSD

Inside EMHSDInside EMHSD

Resource MaterialsResource Materials

Resource TypingResource Typing

QuestionsQuestions

Jim ReardonJim [email protected]

517-333-5017517-333-5017

Michigan State PoliceMichigan State Police

Emergency Management and Homeland Security DivisionEmergency Management and Homeland Security Division

NIMS ImplementationNIMS Implementation

www.michigan.gov/mspwww.michigan.gov/msp

Documents

Understanding Resource Management