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Understanding Loan Delinquency
RationaleRationale
The loan portfolio is considered as the largest income-generating asset of a lending institution.
Like any other asset, it has inherent RISKS! One of the biggest risks faced by the bank is non-
repayment by clients or delinquency. This risk in the bank portfolio changes as loans are disbursed.
Problems with loan delinquency affect not only loan clients but the whole institution and community as well.
However, the bank is ultimately responsible for delinquency.
Session ObjectivesSession Objectives
Understand the basic concepts of zero tolerance and delinquency
Learn how to measure delinquency Know the costs and causes
associated with delinquency
What is Loan What is Loan Delinquency?Delinquency?
Any loan with a missed amortization of even one even one
dayday is a delinquent account.
What is zero tolerance What is zero tolerance against deliquency ?against deliquency ?
Zero tolerance means NO LEVEL OF DELINQUENCY IS ACCEPTABLE!
It is the attitude of the bank management & staff towards loan delinquency – no level of late payment is acceptable. It is an institutional culture in which late payments are totally unacceptable
The bank will aggressively pursue past due clients, whatever the cost, to establish and maintain zero loan delinquency.
What makes loan What makes loan delinquency distinct from delinquency distinct from other problems?other problems?
The costs of delinquency are hidden. The true level of loan delinquency can be concealed, making it difficult to recognize the true extent of the problem.
Lenders tend to attribute delinquency excessively to external factors. Consequently, they do not confront and resolve the causative factors within their control.
Delinquency is contagious. It tends to spread and worsen, leading to high levels of default, unless it is aggressively controlled.
Measuring DelinquencyMeasuring Delinquency
Arrears Rate/Past Due Ratio Portfolio at Risk Ratio Annual Loan Loss Rate
Measuring DelinquencyMeasuring Delinquency
Arrears/Past Due Rate Indicates how commonplace non payment is measures amount of loan principal that is due but
unpaid Less rigorous yardstick in measuring portfolio
quality Only shows amount of overdue payments Does not reflect portfolio risk Amount past due Total Loan Outstanding
Measuring DelinquencyMeasuring Delinquency
Portfolio at Risk
Applicable measuring tool use to evaluate portfolio quality of microfinance loans;
it considers a loan account with a missed payment of even one (1) day as already a delinquent account
more pro-active approach in looking at delinquency problems
Unpaid Principal Balance of all loans with missed payments of 1 day or more
Outstanding portfolio
Measuring DelinquencyMeasuring Delinquency
Indicates how much could a bank lose if all late borrowers default
Aging of portfolio at risk separates more risky loans from less risky (see next slide)
Measuring DelinquencyMeasuring Delinquency
PAR Aging Level of RiskCurrent Loans with no miss payments
and therefore LOW RISK
PAR 1 – 7 Days Loans that are MINOR RISK BUT NEED WATCHING
PAR 8 – 30 Days MODERATE RISK
PAR 31 – 60 Days Increasingly SERIOUS RISK
PAR 61 90 Days LOW CHANCE OF REPAYMENT, lots of collection effort
PAR over 91 Days LOSS
Measuring DelinquencyMeasuring DelinquencyDELINQUENCY INDICATORS
OVERDUE1 – 30 DAYS
OVERDUE31 – 90 DAYS
OVERDUE91+ DAYS
TOTALOVERDUE
OVERDUE ON MATURED
LOANS
Value of Late Payments
As % of Outstanding Portfolio (=161,119)
12,904
8.0%
6,583
4.1%
6,094
3.8%
25,581
15.9%
5,462
3.4%
Value ofUnpaid Balance
As % of Outstanding Portfolio (=161,119)
39,119
24.3%
30,095
18.7%
20,314
12.6%
89,557
55.6%
-
-
Number of late borrowers
As % of total active borrowers (=40)
8
20%
7
17.5%
5
12.5%
20
50%
Measuring DelinquencyMeasuring Delinquency
Loan Loss Rate Shows how much of the portfolio has been lost; annual cost
of default, which must be balanced by higher interest income
Measures the amount written off as a percentage of average outstanding portfolio
Provides a complement to PARNo Write off Policy
INFLATES ASSETS
Quick write offs underestimate portfolio health
Measuring DelinquencyMeasuring Delinquency
Loan Loss Rate
Complements the portfolio at risk rate (PAR) Compare over time to see if write offs are increasing Loan loss rates over 4% are dangerous – best kept
under 3% MFI should continue efforts to recover loans that are
written off
Amount declared unrecoverableAverage outstanding portfolio
Is collection rate a tool for Is collection rate a tool for measuring delinquency?measuring delinquency?
Collection/ Repayment Rate Frequently misused to report portfolio quality Measures amount repaid as % of amount expected to be
repaid Does not reflect portfolio risk
Used to: Predict and plan cash flow Analyze repayment trends Examine collection performance
Amount received in a given period From cash flow
Amount due during the period From portfolio report
Is a 95% collection rate good?
95% collection rate (amounts received/amounts due)
Total amount disbursed = P500,000
500 loans: P 1,000 principal disbursed, repaid in 10 weekly installments of P100 each. Loans renewed every 3 months
P 500,000 Loan Disbursement (LD) - 475,000 Recovered amount ( LD x 95%) 25,000 lost PER LOAN CYCLE x 4 cycles per year 100,000 Total amount lost for 4 cycles/ 1 year 100, 000/ Total amount lost for 4 cycles/1 year 500,000 Original amount of Loanable Funds = 20% of portfolio lost in effect every year
Do not simply assume that a repayment rate 95% is good. Delinquency hurts because it eats away the amount of money you have to lend to other borrowers.
Implication of 95% CR
Why is delinquency not Why is delinquency not acceptable?acceptable?
Why is delinquency not Why is delinquency not acceptable?acceptable?
It reduces profitability; It reduces the bank’s competitiveness; It affects the bank’s image in the community negatively
BANK FAILURE!!!
can lead to:
Impact of DelinquencyImpact of Delinquency
PROFITABILITY SUFFERS THROUGH:
Direct Costs Indirect Costs
DIRECT COSTSDIRECT COSTS
Expenses
Income
COLLECTIONLoan Officers/Management spend moretime on it
PROVISIONINGHigher
Loan LossProvisions
LEGAL FEESfor pursuing most serious
cases
DELAYED INTEREST
Negative Impacton
Cash Flow
SLOWER PORTFOLIOROTATION
Less Interest andfewer fees
SLOWEDPORTFOLIOEXPANSIONLess Interest
and fewer fees
Cost of DelinquencyCost of Delinquency Data The RB with High The RB with Low
Delinquency DelinquencyLoan Portfolio Amount PAR% Amount PAR%
Current 8,000,000 80% 9,700,000 97%
PAR
1 - 30 days 100,000 1.0% 150,000 1.5%
31 - 60 days 400,000 4.0% 100,000 1.0%
61 - 90 days 500,000 5.0% 40,000 0.4%
Over 90 days 1,000,000 10.0% 10,000 0.1%
Total 10,000,000 10,000,000
Interest Income 45% 3,600,000 4,365,000
Cost of Funds 10% 1,000,000 1,000,000
Operating Costs 20% 2,000,000 2,000,000
Loan Loss Provision
Current 1% 80,000 97,000
PAR
1 - 30 days 2% 2,000 3,000
31 - 60 days 20% 80,000 20,000
61 - 90 days 50% 250,000 20,000
Over 90 days 100% 1,000,000 10,000
Total LLP 1,412,000 14.12% 150,000 1.50%
Profits (812,000) -8.12% 1,215,000 12.15%
Cost of DelinquencyCost of DelinquencyRB Loan Data:Loan Amount P 15,000Interest 3% per month Term 3 months(12 weeks)
Assumptions:The loan has become a problem account. After receiving only 5 full
payments of principal and interest, the borrower has fled the municipality. The total payment amount due per week on this loan is P1,362.50
Assume that cost per loan for the RB has been calculated at P150.
Requirement:Calculate for the following: a) lost interest income, b) lost principal,
c) net revenue per loan, d) number of loans required to earn the lost principal and interest.
Cost of DelinquencyCost of DelinquencyInitial Loan Amount 15,000
Interest (9% flat) 1,350 16,350
Loan Term Weeks 12
Weekly PRINCIPAL Repayment
1,250
Weekly INTEREST Repayment
112.50
TOTAL Weekly Repayment
1,362.50
Payments Received 5 6,812.50 (Total Weekly Repayment x 5)
Payments Missed 7
Lost Interest Income
787.50 (Weekly Interest Repayment x 7)
Lost principal 8,750.00 (Weekly Principal Repayment x 7)
Total LOST Principal & Interest Income
9,537.50 (Total Weekly Repayment x 7)
Cost of DelinquencyCost of DelinquencyExpected Actual
Revenue earned (15,000 loan@ 12 weeks)
1,350 562.50
Cost per Loan (assumed@10% of loan) 150 150
Net Revenue per Loan 1,200 412.50
Number of Loans Required to Earn Lost Principal
Lost Principal/net revenue per 15,000 loan
8,750/1,200 7 loans of P15,000
Number of Loans Required to Earn Lost Interest & Principal
Lost Interest & Principal/net revenue per 15,000 loan
9537.50/1,200 8 loans of P15,000
INDIRECT COSTSINDIRECT COSTS
Breakdown of credit discipline; Reduced staff morale; Reduced access to fund sources
ConclusionConclusion
Delinquency hurts!
It hurts the bank where it matters most –PROFITABILITY AND IMAGE IN THE COMMUNITY.
ConclusionConclusion
There is a direct link between an increase in delinquency and decrease in the bank’s profitability and sustainability.
There is also a direct reduction in staff productivity when delinquency increases.
The bank ultimately loses the opportunity to fulfill its business objectives – that of making a profit and providing credit access to the community – as it either runs out of money, or focuses too much time on chasing delinquent loans.