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UNDERCARRIAGE PRODUCT AND SUPPORT

Undercarriage product and support - Hastings Deering€¦ · ... and Custom Track Servicing ... Value-added service through Caterpillar Production ... With undercarriage field service

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Undercarriageproduct and support

1 introdUction 5

2 Workshop 6

2.1 Workshop Facilities 6

2.2 Field Facilities 6

2.3 equipment and tooling 6

3 parts 7

3.1 inventory 7

3.2 Quality oeM parts 7

4 capaBiLities 8

4.1 overhaul type 8

4.1.1 a.r.M 8

4.1.2 Blast / paint 8

4.1.3 equaliser (eQ) Bars 8

4.1.4 idlers 8

4.1.5 rollers 8

4.1.6 track groups 8

4.1.7 track Frame rebuild 9

4.2 track frame rebuild process 9

5 cat extras 11

5.1 caterpiLLar production systems 11

5.2 caterpiLLar contamination control 13

6 pricing 14

6.1 Work rates 14

contents

| 2 | undercarrIaGe PRODUCT AND SUPPORT

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| 4 | undercarrIaGe PRODUCT AND SUPPORT

To keep your business on firm footing, you need undercarriage systems and components that propel your machines over any type of terrain—and through every operational challenge. Undercarriage product and support solutions from Cat® offers the durability and performance that can make a difference to your bottom line.

We offer maximum value by combining state-of-the-art undercarriage workshop and field facilities, dedicated undercarriage support specialists, an unparalleled undercarriage parts inventory, and Custom Track Servicing (CTS), which help customers receive maximum life out of their undercarriage whilst at the same time, saving time and money.

cts principles

• Enhancing the built-in value of Cat undercarriage components• Reducing undercarriage inspection time • Providing quick and accurate analysis of undercarriage wear information • Allow customers to make informed decisions about undercarriage maintenance

In addition to this, our newly implemented Caterpillar Production System (CPS) has standardised and streamlined our servicing capabilites. In turn, this has refined our procedures, quality checks and subsequently, our pricing.

key considerations for a caterpillar undercarriage include:

a) Each undercarriage in the Cat product line is designed to meet specific job requirements to get the maximum value out of your undercarriage

b) Hastings Deering’s undercarriage inventory is valued at over $13 million, with almost 4,000 line items consisting of 125,000 individual, genuine Cat parts

c) Extensive range of capabilities relating to idlers, rollers, tracks, track frames, EQ bars, A.R.M, and blast/paint

d) State-of-the-art facilities strategically located at our major mining Business Centres Mackay and Rockhampton, combined with facilities in Brisbane, Townsville and Darwin

e) A region-wide team of dedicated undercarriage techniciansf) Value-added service through Caterpillar Production System (CPS)g) Competitive rates and customised, scaleable solutionsh) Undercarriage management provided by Product Support Representatives, utilising

Caterpillar CTS programi) Loan track frames available to minimise downtime during track frame rebuilds

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IntroductIon 1

Hastings Deering is well-equipped to provide both workshop and field undercarriage services.

2.1. workshop FacILItIes:

hastings deering operate state-of-the-art facilities catering for all undercarriage service repairs and overhauls. at the forefront of these region-wide facilities are the Mackay and rockhampton Business centres, supported by a four-bay undercarriage facility in Brisbane, as well as facilities in townsville and darwin.

2.2. FIeLd FacILItIes:

You are not limited to just workshop servicing however. With undercarriage field service trucks with 150-ton mobile track presses, alongside heavy duty boom trucks, undercarriage technicians can complete just about any undercarriage repair or replacement in the field.

2.3. equIpment and tooLInG:

We possess a large range of track presses including multiple 300t large track presses, 200T small track presses, 150T field pass track presses, track torque turn devices, system 1 track field repair kits, and Cat idler rebuild welders.

our workshops feature full access to bays by overhead cranes ranging from 10t to 20t. a franner crane is available as required for lifts not capable on the overhead cranes. a large variety of specialised stands are available catering for any size or type of undercarriage, including ramps to assist in loading and unloading from transport.

workshop 2

tooLing is onLy soUrced FroM the top ManUFactUrers

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an extensive inventory of new caterpillar replacement parts and stock track rollers and idlers for select machine models helps shorten the repair time. all parts come with caterpillar warranty giving you peace of mind from the outset.

3.1. Inventory:

parts availability is crucial in reducing the down-time of your undercarriage. hastings deering’s undercarriage inventory is valued at over $13 million, with almost 4,000 line items consisting of 125,000 individual parts.

3.2. quaLIty oem parts

cat® undercarriage parts work as a powerful system to guide your machine over all types of terrain. Since introducing its first track-type tractor in 1925, Caterpillar has continued to innovate and improve undercarriage performance. high-quality materials and carefully controlled manufacturing processes ensure that cat undercarriage parts are reliable, durable, and wear at a balanced rate.

no other manufacturer delivers the extended wear life, serviceability and value of a cat undercarriage system:

a) rigid manufacturing standards ensure consistent qualityb) components work and wear as a systemc) Designed for specific machines and jobsd) comprehensive service and supporte) Worldwide undercarriage parts availability

Undercarriage is the lifeblood of your machine and maintenance costs can consume over 50 percent of the maintenance budget on your track machines. When you partner with hastings deering to manage your undercarriage components, we will help you reduce downtime and operating costs, while dramatically increasing uptime and productivity.

parts 3

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if you’re looking for superior performance in your undercarriage, look to the company that built the world’s first track-type tractor over a century ago and continues to lead the industry in undercarriage design, engineering and manufacturing…caterpillar.

through our undercarriage repair centres we always strive for a fast turnaround in order to the minimise the downtime of your machine, supported by guaranteed workmanship and genuine cat® parts.

capabILItIes 44.1. overhauL type

4.1.1. a.r.mabrasive resistant material for track shoes; this is proven to increase the life of the track shoe grouser that comes into contact with high abrasive surfaces.

4.1.2. blast / painta purpose-built blast/paint bay to cater from the smallest component to a complete 797.

4.1.3. eq barsWe can provide a complete service to repair / overhaul your eQ bar, all machining and destressing is also available.

4.1.4. IdlersWe can provide a new cat replacement, overhaul your old idler to new cat spec, or supply a quality reman product that can be transported to your site in a timely manner.

4.1.5. rollersWe can provide a new cat replacement, overhaul your old roller to new cat spec, or supply a quality reshelled / rebuilt roller that can be transported to your site in a timely manner.

4.1.6. track Groupsour team can supply new made to order track groups as per customer needs and requirements. our full track press bays can cater for all track services including pin and bush turns, reseals, cutting of trap holes and dry joint repairs.

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4.1.7. track frame rebuildour track frame overhaul facility is an outstanding operation that can supply our valued customers with a high quality repair and upgrade on your track frames to reduce machine downtime. complete track frame rebuilds are also available, consisting of replacement of all rollers, idlers, bogie pins and pads, all damage repaired, sandblasting and paint, as well as installation of a strengthening package if required.

washed and stripped down for sand blasting sand blasted and ultrasonically crack and fault tested all areas of the frame are inspected for damage

Optional Caterpillar strengthening package fitted Component specific stands to ensure efficient workflow Frame assembled and prepared for paining

bolt hole threads plugged and bogie pores sealed completed and ready for shipment Loan frames available

4.1. track Frame rebuILd process

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mackay Facility: track Frame overhaul area: a) approximately 22m x 22m of

dedicated undercarriage space

track bay area: a) 3 track benches b) 3 bolt up benches c) 2 track press d) 1 field press

Idler bay a) 1 bay to carry out arM and

welding of idlers dedicated staff a) 1 Foreman b) 1 Leading hand c) 5 track press operators d) 4 track Frame Bay Fitters e) 1 idler Bay operator

mackay Facility: track Frame overhaul area: a) approximately 22m x 22m of

dedicated undercarriage space

track bay area: a) 3 track benches b) 3 bolt up benches c) 2 track press d) 1 field press

Idler bay a) 1 bay to carry out arM and

welding of idlers dedicated staff a) 1 Foreman b) 1 Leading hand c) 5 track press operators d) 4 track Frame Bay Fitters e) 1 idler Bay operator

rockhampton Facility: track Frame overhaul area: a) approximately 22m x 22m of

dedicated undercarriage space

track bay area: a) 3 track benches b) 3 bolt up benches c) 3 track press d) 1 field press

Idler bay a) 1 bay to carry out arM and welding

of idlers dedicated staff a) 7 dedicated track shop technicians b) 4 dedicated track frame technicians

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cat® extras 55.1. caterpILLar productIon system (cps)hastings deering has adopted caterpiLLar production system (cps) across the business to become the leading provider of cat® and aligned solutions giving our customers the best service and ensuring value is added to the service received when utilizing our workshop for repairs of your equipment.

what is cps?

the caterpillar production system (cps) is a philosophy and improvement methodology that drives a cultural change to focus on the continuous and relentless elimination of waste in all processes. cps enables improvement in people (safety), quality, velocity and cost to the maximisation of customer value and satisfaction. cps encompasses three sub-systems essential to continuous improvement:

cps operating system the application of lean and 6 sigma tools and practices to eliminate waste

cps cultural system is focused on making change possible and improving the way we work

cps Management system is focused on creating the measurements and management structure to support continuous improvement.

CPS identifies 15 guiding principles that define how we approach our work. Based on these guiding principles, cps provides tools, practices and behaviours that aide in identifying and eliminating the causes of waste.

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what are the 8 wastes? Waste is any activity that consumes resources but creates no value for the customer. accordingly, the ultimate goal of cps is the elimination of eight types of waste.

hastings deering has a Five-star contamination control ratinginterested in enhancing equipment performance, increasing longevity, and decreasing downtime? strict contamination control practices from hastings deering cat® can help you achieve that. the Five-star contamination control rating that we have received is caterpiLLars’s highest designation. When you visit us you will see the difference contamination control makes.

we strive to be the best, Just Like youcontamination control is an initiative aimed at providing superior value to our customers. this superior value can be realized through the avoidance of component failures, longer component and product lives and optimised productivity throughout the product’s life cycle.

how It works, and why It’s Importanttypically, contaminants enter a machine through the fluid systems including hydraulic fluid, fuel, or coolant. common contaminants include dirt, metals, weld spatter, paint flakes, or rag fibres. However, many contaminants are so small they are virtually undetectable by the human eye. to keep the parts that power your equipment in top condition, we follow strict contamination control regulations for parts storage, handling, and distribution. over time, contamination leads to decreased productivity, unscheduled machine downtime – and even more costly repairs.

save money, produce moreat hastings deering, we take contamination control very seriously – employing measures to decrease the amount of foreign materials introduced to a machine through fluids, and performing all maintenance, service, and repairs within cat Five star standards for contamination control.

our contamination control practices include:

a) Maintaining parts inventories that are protected in a clean environment

b) perfecting our oil system cleansing with specialized high-efficiency kidney loop filter tooling

c) Filtering all bulk oils prior to use

d) Using a specialized hydraulic hose cleaning processes

e) implementing dust control procedures in all shop areas

these best practIces For contamInatIon controL provIde you wIth:

enhanced productivitydid you know that contamination can actually reduce machine performance up to 20% without the operator even noticing? this occurs when particulates build up on metal surfaces and restrict hydraulic flow, eroding system efficiency.put it into perspective: that 20% reduction is like losing a day of production for the week!

Increased component LongevityWhen your machine receives proper maintenance and service or repairs are performed within contamination control guidelines, your machine will not only run better, but will last longer.put it into perspective: a 3-year study found that components treated with contamination control can last up to 10 times longer!

decreased downtimecontaminants pave the way for problems throughout the drivetrain, leading to unplanned failures, unscheduled downtime and higher repair costs.put it into perspective: a cleaner and properly maintained machine experiences reduced downtime!

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5.2. caterpILLar contamInatIon controL

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66.1. work ratesour workshop and field rates are very competitive. We service and repair all makes and models of undercarriages. talk to your hastings deering representative about a customised, scaleable solution.

prIcInG

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contactCall 131 228hastingsdeering.com.au