7/30/2019 UNCTAD eRegulations EN
1/2UNCTAD BUSINESS FACILITATION PROGRAMME
Business facilitation Simplification of procedures eGovernment
Government 2.0
Making administrative procedures transparent, swift and
efficient is an essential part of an enabling environment
for
private sector development, good governance and the rule
oflaw.
UNCTAD has created a web-based eGovernment system called
eRegulations to help developing countries and countries in
transition work towards better business facilitation,
simplification and automation of rules and procedures
relating
to investment and income generating activities. This system
contributes to greater transparency and efficiency in the
public
service, improved governance and cost reduction.
The eRegulations system currently exists in more than 25
countries in Africa, Asia, Europe and Latin America
(www.eRegulations.org).
Objectives of the system
Provide fulltransparency on rules and proceduresby offering
step-by-step descriptions of all necessary administrative
procedures, seen
from the user's viewpoint;
Help governments simplify procedures by allowing
easyidentification of unnecessary steps and requirements;
Promote good governance by increasing the awareness
ofadministrative rules and procedures, thereby establishing the
conditions for a balanced dialogue between the users and
civil
servants;
Set a basis for regional & international harmonization of
rules by
facilitating theexchange of good practicesamong countries.A
turn-key eGovernment tool
The eRegulations system allows Governments to present
administrative procedures online in a detailed and precise way
in
several languages. It gives governments a complete vision of
how
their policies are put into practice.
They can see through the system the number of entities involved
in
each procedure, the requested forms, the total cost and
processing
time and can check whether the administrative practice follows
thelegal basis for each procedure.
eRegulations.ORGA TURN-KEY E-GOVERNMENT TOOL FOR BUSINESS
FACILITATION
Procedures seen from users point of view
All steps clearly listed
For each step, contact data, forms, costs, duration,
legal basis and complaints are listed
7/30/2019 UNCTAD eRegulations EN
2/2UNCTAD BUSINESS FACILITATION PROGRAMME
Clearly structured procedures
Procedures are detailed step by step, from the user's point
of
view. For each step, the system shows what is expected at
the
end, who are the civil servants in charge, the forms and
other
documents required, the cost if any, the processing time, the
legal
justification of the step and ways of complaints and recourse
in
case of disagreement. The information is certified by the
entities
in charge of each step.
A platform for simplification
Documenting procedures in detail through the eRegulations
system is an opportunity for administrations to review their
procedures and to rationalize them. The system makes it easy
to
see if procedures conform to the rules and simplify them
when
they are not.
A tool for democratic governance
Users can send ideas for simplification of procedures,
report
incorrect information or send complaints through the system
and
be sure that their messages reach the civil servants in charge
of
those procedures. This makes eRegulations a useful,
interactive
and participatory Gov 2.0 tool for democratic governance.
A directory of institutions, forms and laws
The system also provides an online directory of laws,
institutions
and administrative forms which can easily be updated by the
administrations in charge of each procedures.
Implementation process
The eRegulations system is implemented by UNCTAD in
requesting
countries. The system is visible online after a few weeks
and
documenting the main business procedures such as company
creation, work permits and land acquisition usually takes about
six
months.
In a second phase, UNCTAD assists governemnts in building
their
capacity to update the system and document more procedures,
to
identify simplification possibilities, and to promote awareness
of
rules and regulations among national and international
businesses.
Once clarified and simplified, procedures can be computerized
by
implementing UNCTADs eRegistration system.
UNITED NATIONS CONFERENCE ON TRADE AND DEVELOPMENT
Division on Investment and Enterprise - Investment
Capacity-Building Branch - Palais des Nations, 1211 Genve 10,
Switzerland
Tel. +41 22 917 55 61 - Fax. +41 22 917 01 94 |
[email protected] - www.eregulations.org
