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Uncovering digital resources to identify opportunities for community investment
Scott Gaul
Hartford Foundation for Public Giving
22
Agenda• Two considerations
– How do you collect the data?
– What are you going to do with it?
• Digital resources in Connecticut
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Digital Resources in Connecticut• CT Open Data Portal https://data.ct.gov/• CT State Data Center http://ctsdc.uconn.edu/• CT Data Collaborative http://ctdata.org/• DataHaven http://www.ctdatahaven.org/• Tutorials:
– Trend CT: http://trendct.org/ (incl. web scraping)– Trinity College: http://commons.trincoll.edu/dataviz/
• Plus– State agency websites– Housing advocacy organizations
Reimagining Civic Engagement in a Digital Culture
Eric Gordon, Ph.D. Associate Professor and Executive Director
Engagement Lab @ Emerson College
Faculty Affiliate, Berkman-Klein Center for Internet and Society Harvard University
“Civic Media are the technologies, designs, and practices that produce and
reproduce the sense of being in the world with others toward
common good.”
CivicMediaProject.org is a collection of 100+ case studies on these themes:
- Play + Creativity - Systems + Design - Learning + Engagement - Community + Action
●How are public institutions changing as they seek to incorporate “engagement” into their operation? ●How can public institutions use new
technologies and “big data” to make civic life more meaningful, not just more efficient? ●Meaningful Inefficiencies ○Sensors, Pokemon Go!. etc.
My Research Questions
(2011-present)
The City Accelerator Cohort on Public Engagement
5 cities + $100,000 + 18 months to create projects to engage lower income residents
Program Goals
Design and implement effective engagement strategies While considering civic tech and feedback loops
Improve upon existing structures and networks for engagement Evaluate impact and process Build a better ‘back end’ for engagement Tell a good story Build muscles for inclusive engagement
Cities and their Projects
New Orleans: Increasing Utilization of Primary Healthcare Services
Seattle: Building a Better Back-end for Public Engagement
Albuquerque: Supporting Immigrant Entrepreneurs
Atlanta : Building Trust through Co-Design of Public Services and Storytelling
Baltimore: Supporting reentering citizens
Roadmap for Public Engagement
Introduces co-design framework
Shares examples from the City Accelerator;
Covers key ingredients of public engagement, including
technology, partnerships, and communication
strategies;
Focuses on identifying voices and backgrounds of
constituents
Digital Resources for Online Roadmap
Landing Page: Public Engagement Toolkit
Resources and activities What is Public Engagement?
Who we are
Toolkit
Research Plan Implement
Field Scan
Meaningful Inefficiencies
Partnerships
Comm. Systems
Team
Project Mapping
Milestones
Feedback Loops
Methods
NOLA
ABQ
Seattle
Baltimore
ATL
Game Report
Section (x)
Section (x)
Section (x)
Section (x)
Section (x)
Sample Resource: Engagement Roadmap
Identify start and end points
Decide on major milestones and their feedback loops
Revisit and revise often