UME in Brief 2008_SS

17 April 2008 / Gebze - Kocaeli

TÜBİTAKTÜBİTAKUUlusal Metroloji Enstitüsülusal Metroloji Enstitüsü

Dr.Şakir Baytaroğlu

2

Contents

• National Metrology System

• General Information about TÜBİTAK UME

• UME at the National and International Area

• Future Plans

3

International Metrology System

International

Regional

National

BIPM

EURAMET

UME

WELMEC

ILAC

TÜRKAK

OIML

MIT

EA

ACCREDITATION

SCIENTIFIC METROLOGY

LEGAL METROLOGY

4

National Metrology System (NMS)

Prime Ministry

TAEK

State Minister

Turkish Scientific

and Technological

Research Council

(TÜBİTAK)

TÜBİTAK UME

Ministry of Industry and Trade (MIT)

General Directorate on Standards and Measures (GDSM)

TÜRKAK

TSE

Ministry of

Energy and

Natural

Resources

5

National Metrology System

MIT/GDSM

32 15

11353

151

2

2

11

2

1

3

21

2 3

2

1

2

1

3

3

1

3

1

1

1

6

National Metrology Institute

UME

UME

Marmara Sea

Black Sea• UME operates under the

auspices of TÜBITAK (Scientific and Technological Research Council of Turkey).

• 1982Efforts to establish a modern metrology institute in Turkey

• 1986

The National Metrology Institute was officially founded

• 1992

Carried out its activities in its new metrology laboratories complex

7

UME in General

Mission

To establish uniformity and reliability in measurements through the development, maintenance, dissemination and improvement of internationally accepted national reference measurement standards and techniques for the purpose of contributing to the nation’s quality of life and economic competitiveness.

Vision

To become a Center of Excellence and Leader in the world of metrology .

8

• To establish and maintain national measurement

reference standards in accordance with the definition of

base and derived SI Units

• To ensure the traceability of national measurement

reference standards to international standards

• To establish a national measurement system and provide

services to the laboratories within this system in terms of

calibration, training, consultancy and other mechanisms

Main Tasks

9

• To contribute to research and development in the area

of measurement techniques, calibration and basic

metrology at an international level

• To increase the quality of production in Turkey by

providing the measurement infrastructure through the

national measurement system

• To represent Turkey at an international level in the field

of metrology

Main Tasks

10

UME Organogram

Deputy Director (Technical Affairs)

Şakir BAYTAROĞLU

Voltage Laboratory Saliha TURHAN

Optics Laboratory A. Kamuran TÜRKOĞLU

Magnetics Laboratory

Lev DOROSSINSKI

High Voltage Laboratory

Yakup GÜLMEZ

Impedance Laboratory

Yakup GÜLMEZ

Logistics Selda AYDEMİR

Human Resources Sultan ÖZDEMİR

Inventory and Stock Yetkin KESİCİ

Procurement Emre ÇELİK

Budget Management Adem ALTUĞ

Accounting Ayhan YILDIRIM

Strategic Planning and Business Development Erkan DANACI

Deputy Director (Administrative Affairs)

Hüseyin DİLSİZ

Mass Laboratory

Ümit Y. AKÇADAĞ

Fluid Mechanics Laboratory

Vahit ÇİFTÇİ

Pressure Laboratory

İlknur KOÇAŞ

Force Laboratory

Sinan FANK

Cryogenics

A. Osman KODOLBAŞ

Chemistry Laboratory

Fatma AKÇADAĞ

Temperature Laboratory

Aliye KARTAL DOĞAN

Computer & IT Center

Alper AKER

GROUP 4

TÜBITAK President and

Scientific Board

UME Director M. Sermet SÜER

GROUP 3 GROUP 2 GROUP 1

UME Management Board

Quality Management Board Enver SADIKOĞLU

Security

Institute Coordination Committee

Advisory Board

Acoustics Laboratory

Enver SADIKOĞLU

Carpentry

Sadullah ŞEN

Building Maintenance and Operations R. Erhan DÖNMEZ

Documents and Archives

Gülfer KAYADELEN

Library Filiz ÇİRMEN

Electromagnetic

Metrology Laboratory

Ramiz HAMİD

Dimensional Laboratory

Tanfer YANDAYAN

Mechanical Workshop

Ayhan ÖZDEMİR

11

• AC, DC Voltage and Current

• AC, DC Resistance and Shunt

• AC, DC Electrical Conductivity

Capacitance, Inductance, etc.

• Electrical Power and Energy

• RF and Microwave Power

• Electrical Noise

Electrical Metrology

12

• Acoustics, Vibration, Ultrasonic Measurements

• Temperature, Radiation Temperature (Pyrometer), Humidity

• Time, Frequency and Wavelength Standards

• Electromagnetic Radiation (including EMI/EMC measurements)

• Photometry and Radiometry, Spectrometry, Color Measurements

• Magnetic Measurements

Physical Metrology

13

• Mass

• Volume and Density

• Viscosity

• Flow mechanics

• Pressure, Vacuum

• Force, Torque, Hardness

• Dimensional Metrology

Mechanical Metrology

14

Chemical Metrology

• PH Measurement

• Ionic Conductivity

• Gas Mixtures

• Chemical Analysis & Reference Material Certification

15

Staff Composition

32

58

59

65

PhD MScBSc Others

Managers 4

Researchers 118

Research Technicians 22

Administrative Personnel 69

TOTAL 213 4

118

22

70

ManagersResearcherResearch TechniciansAdministrative Personnel

16

Institutional Capacity

2007

Calibration/Measurements 4347

Realized Quantities 68

Standards at the Primary Level 105

Publications 34

Interlaboratories Comparisons 29

17

Institutional Capacity

0

100

200

300

400

500

600

700

800

Num

ber

2002 2003 2004 2005 2006 2007

TYPES OF CALIBRATIONS/TESTS BY YEAR

0

1000

2000

3000

4000

5000

Num

ber

2002 2003 2004 2005 2006 2007

NUMBER OF CALIBRATIONS BY YEAR

0

20

40

60

80

100

120

Num

ber

2002 2003 2004 2005 2006 2007

NUMBER OF TRAINING COURSES BY YEAR

0

100

200

300

400

500

Num

ber of Pers

ons

2002 2003 2004 2005 2006 2007

PERSONS TRAINED BY YEAR

18

1. National Temperature Water Triple Point

2. National Temperature Tin Fixed Point

3. National Temperature Silver Fixed Point

4. National Temperature Mercury (Hg) Fixed Point

5. National Length Standard, He-Ne/127I2 Stabilized Laser

6. Establishment of Time Measurement System

7. 5 m Line Scale Measurement System

8. National 3 Nm Hydraulic Reference Force Machine

9. National Torque Reference Standard Machine

10.Vacuum Multi-Stage Static Expansion System

11.10V Josephson Junction Voltage Standard

Primary Standards Developed by UME

19

UME at International Arena

UME is a full member of EUROMET since 1997.

Founding member of EURAMET in 2007.

• Participation in the activities of 11 EURAMET TCs

• Partnership in 56 EURAMET projects in all subject fields except Ionizing Radiation

• UME is a participant in iMERA project

• Partnership in EMRP

• UME Researcher chairs EURAMET TC AUV

20

• Membership in CIPM CCs

• UME is full member in 4 CCs under CIPM

CCL

CCT

CCPR

CCAUV

and observer 4 other CCs

• Activities within IMEKO

– Participation in the regular IMEKO’s General Assemblies

– Contribution to the IMEKO World Congresses

– Membership in “9” IMEKO TCs


21

Membership in EURACHEM

• Regular participation in EURACHEM activities

• EURACHEM GA and few satellite workshops were hosted by UME in May 2006

• The main subjects discussed at the workshops were related to the organization of PTs and evaluation of uncertainty in chemical measurements


22

AGREEMENTS WITH OTHER NMIs

• MoU with INM (Romania) was signed in 2005

• MoU with BOM (Macedonia) was signed in 2006

• MoU with GDM (Albania) was signed in 2006

• MoU with SaSo (Saudi Arabia ) was signed in 2007

• MoU with Bosna i Hersegovina was signed in 2007

• MoU with LPEE (Morocco) was signed in 2007


23

EMRP: European Metrology Research Program

• Program with overall budget at the level 400 Million Euros• EMRP is foreseen to start in 2009 • 20 countries involved in the EMRP• UME is one of the partners

Intermediate program: ERANET Plus Bridging Action

UME within EMRP

24

ERANET Plus Bridging Action

Overall budget : 63 Million EurosNumber of participants : 20

Duration : 2008 - 2011

UME is a partner in 5 research projects under

• Traceable measurements for biospecies and ion activity in clinical chemistry

• External beam cancer therapy • New traceability routes for nanometrology • Traceable measurement of field strength and SAR for the physical agents directive• Nanomagnetism and spintronics

UME within EMRP

25

Activities at National Level

• Organization of PT programs

• Piloting of ILCs (in cooperation with TÜRKAK)

Fields: Temperature (2), Dimensional Measurements

• Project for the reorganization of MIT’s Regional Laboratories is on-going

• Providing technical experts for accreditation assessments to TÜRKAK

• Active participation in activities of TÜRKAK’s Sector Committees

• High level technical and administrative cooperation between UME and TSE

26

UME within MRA

Subject Field 2002 2007

AUV 22 25

EM 139 141

L 50 51

M 27 81

PR 8 12

T 0 20

TF 0 15

Total 246 350

• UME signed the MRA on 14th of October 1999

• UME participated in 89 comparisons

• UME’s QMS was reviewed and approved on 29th of May 2002

• UME has 350 CMC entries published on the BIPM data base

UME Calibration and Measurement Capabilities (CMC)

27

UME Quality Management System

1994 First pilot study to establish QMS in accordance with the requirements of the EN 45001 standard

2001 UME has an integrated QMS meeting the requirements of ISO/IEC 17025, ISO 9001

2002 UME QMS was reviewed by EUROMET QS-Forum

2005 Reorganization of QMS

2006 UME received accreditation certificate

Currently UME operates QMS in full accordance with the requirements of ISO/IEC 17025:2005

28

UME Laboratories are Accredited

Accreditation No: AB-0034-K

Date: 29.08.2006

Accreditation No: AB-0092-T

Date: 10.10.2006

29

Accreditation Process06.09.2005 UME applied for accreditation

Date Type of Assessment

Assessed Fields

18 - 21.04.2006 Initial Whole QMS

18 - 19.04.2006 Initial Thermometry (including radiation thermometry and humidity)

20 - 21.04.2006 Initial Electrical quantities

(excluding RF and microwave measurements)

10 - 11.07.2006 Initial EMC testing

11.07.2006 Initial Testing scope in acoustics field

05 - 09.09.2006 Initial Pressure (including vacuum measurements)

25 - 26.01.2007 Initial Force (including torque and hardness)

25 - 26.01.2007 Initial Dimensional measurements

12.11.2007 Surveillance EMC testing

30

Accreditation ProcessList of Assessors

Field Assessor Organization

QMSR. Lucien Bauder

G. Birbil

METAS (CH)

TÜRKAK (TR)

Thermometry Y.Hermier LNE (FR)

Electrical Quantities B. Jeckelmann METAS (CH)

Pressure G. Molinar INRIM (IT)

EMC Testing E.A. Chun DATech (DE)

Acoustical Measurements R. Liebergeld Schall GmbH (DE)

ForceD. Pecshel

Drehmoment Service Dr. Peschel (DE), formerly PTB (DE)Torque

Hardness I.Patkovszky Materialprüfunstalt für Werkstoffe (DE)

Dimensional Measurements G.B. Picotto INRIM (IT)

31

UME solicits feedback by means of various tools

• Customer Complaints

• Customer Satisfaction Questionnaire

• Periodic Meeting of UME Advisory Board

• Participation in Quality and Measurement Related Exhibitions

• Meetings/workshops with Shareholders

Close Cooperation with Customers

32

Periodic Meeting of UME Advisory Board

• Board consists of 35 members from industry, ministries, accredited laboratories, universities

• Organized every year at the end of December

• Discussed Subjects

UME strategies, targets and achievements

Expectations of external organizations from UME

• Outcomes of the meetings are evaluated and integrated in the institutional strategic plans

Close Cooperation with Shareholders

33

Close Cooperation with Shareholders

Meetings/workshops with Shareholders

Date Subject Field

Sep. 2005 RF & Microwave Measurements

Oct. 2006 Temperature Measurements

Dec. 2006 Pressure Measurements

Apr. 2007 Temperature Measurements

Oct. 2007 High Voltage Measurements

34

Feedback from Customers

Customer Satisfaction Questionnaire

• Developed and introduced in 2004

• Total of 3 pages

• Total of 19 statements

• Statements cover following subjects:

Communication with UME

Competence of UME staff

Cost of Services

Reliability of Services

Timeliness of Services

Invoicing/Payment Process

35


Return Ratio (%)

2005 20,5

2006 12,5

2007 2,2

36


60

70

80

90

100

De

gre

e o

f Im

po

rta

nc

e

60

70

80

90

100

De

gre

e o

f S

ati

sfa

cti

on

Degree of Satisfaction Degree of Importance

37

Continuous Improvement

Measures of Improvement

• Performance Indicators and Quality objectives• Feedback from customers

(Questionnaires, complaints, etc.)• Findings in internal/external assessments • Corrective / preventive actions (number and

type)

38

UME’s Future: Strategic Planning Activities

Started in 2006

Trigger: Requirements of Law No. 5018 on Public Fiscal Management and Control.

Coordinated by team consisting of 17 people

Team members were selected among volunteers after special training

Strategic planning activities were described in the relevant procedures within QMS

39

Strategic Planning Activities

Actions Carried Out:

• Redefinition of institutional mission and vision

• Performing SWOT and PESTS analysis

• Defining of institutional strategic aims

• Drafting of strategic actions toward strategic aims

• Monitoring of the institutional performance through objective and measurable performance indicators

40

Strategic Planning Activities

UME Performance Indicators Cover:

• Improved measurement techniques and standards/systems,

• Participation in international comparisons

• Organized interlaboratories comparisons and proficiency testing programs

• Calibration services

• Trainings provided to customers

• Scientific events (conferences, symposia, etc.) organized or attended

• Membership in national and international technical committees

• Publications

41

Strategic Planning Database

Strategic Plans

Action Plans

Performance Indicators

Reports

42

Continuous Improvement : Improvement Teams

Do not complain, propose an action and implement it !

• Air quality in working areas

• Signposts in UME Building

• Separation of solid waste materials

• Energy efficiency of UPS units

• Actions for reduction of electricity consumption

• Improvement of calibration/testing services database

43

Future Plans

• Gradually skipping the routine calibration work and setting-up the priorities to R&D projects

• Closer cooperation with universities and other research organizations

• Further support to the Legal Metrology infrastructure of Turkey through ensuring the traceability of the measurement units used in trade

• Conduction of various activities for increasing of awareness of metrology in the society

Thank you for your attention !