2014

Ultimate Team

Building

ULTIMATE TEAM BUILDING 1

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Overview An increasing number of organizations are relying on teams – project teams, product development teams, virtual teams, and autonomous working teams to compete in rapidly changing domestic and global markets. The reason for this is the ability of teams to perform at high levels and adapt quickly to escalating demands. Hence in today’s professional environment, more than ever, there is great emphasis placed on team leadership skills, team communication skills and team management styles. Team effectiveness is enhanced by a team’s commitment to reflection and on-going evaluation. In addition to evaluating accomplishments in terms of meeting specific goals, for teams to be high-performing it is essential for them to understand their development as a team. Hence team members need to constantly sharpen their skills as team initiatives often fail due to improper implementation, conflict and competition. Team Leadership Skills are essential to maintain development and cohesion in the group This course is designed to demonstrate to new and established teams how they can work together in a more confident, relaxed and constructive manner. Delegates will be shown how they can best appreciate the other team members and coach them to utilize and develop the skills they have for the greater benefit of everyone involved.

Who Should Attend Directors, managers, team leaders, supervisors and anyone else interested in better understanding the complex nature of how effective and successful teams work together.

Course Outcomes

Understand the role of team leaders and the behavior necessary to encourage empowerment and instill belief

Gain experience in problem solving and making decisions

Improve team-work and relationships with other members of the team

Explore the methods available for reviewing and measuring team performance

Develop personal coaching skills

Understand group dynamics

Our Approach

We recognize that people learn best by doing, and they do a lot in this course. It includes mini-lectures, small- and large-group discussions, games and lots of exercises. It is highly interactive to reinforce what is taught and includes peer editing in a non-threatening environment.

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Course Content:

What is a team? Factors for success Types of Teams The traditional team Self-Direct teams

Investing in Teamwork Team building Planning Structure The common goal Team Goals Action plan re Goals Assessment of Team Effectiveness

The Hallmarks of this stage What to do as a leader And the Final Stage of every team - Adjourning-Teams

The benefits and disadvantages Team building activities that won't make people cringe Choosing a location for team building

Establishing Team Rules SWOT analysis Building on individual Strengths and improving weaknesses. Motivation Delegation The individual within the team.

Oral, written and visual Within and out with the Team.

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Establishing Roles within the team Class workshop

Awareness of unity Team Creativity Team Decisions Interpersonal team relationship Problem Solving

Definitions and Tools: An Overview The Link between Problem-Solving and Decision-Making The Principle of Organizing our Thinking about Problems Identifying our Own Mind Traps Brain Analysis and Ways of Learning

Assessment of Creativity and Ways to Think Creatively Lateral Thinking Tips Creativity and Its Use as a Business Tool Barriers to Creativity and Ways to Overcome Them The Hemispheres of the Brain Brainstorming Tips and Tools Six Thinking Hats

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Training Techniques’: Presentation. Discussions. Practice - Workshops

Language of Instruction

Unless otherwise stated the program instruction is in Standard Day-to-Day English. Participants can

request the instructor to provide a program vocabulary which will ensure they have no problem

understanding the content and can be facilitated a little bit by using Arabic language when necessary.

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Training Facilitator

Dr. Mohamed Haggag

Instructor Bio

Mohamed Haggag is a business instructor and consultant specializing in organizational behavior and

business administration furthermore management information systems. Mohamed also writes technical

business material for publication and is a content author for sales and marketing e-learning programs.

He earned his Ph.D. and MBA from the American University of London. Prior to entering the international

arena, he taught graduate level business and OB courses in the American University of Cairo examination

review courses. Mohamed has worked as Business development manager for Microsoft for seven years in

their offices at Dubai, Cairo and Istanbul. Throughout the past eight years he has been providing training

courses as a freelancer; during that period he had been exposed to different business cultures and norms

of the different countries in the ME.

Dr. Haggag’s academic background, bilingual skills (English/Arabic), extensive travel to over 20 countries

around the world, as well as his work experience, have enabled him to gain a deep respect and

understanding for cross-cultural differences, as well as a ’bird’s eye view’ of the intricacies of people

management, decision making processes and organizational behavior.

Dr. Mohamed Haggag is a certified Senior Trainer, HR Consultant with extensive experience in working

with individuals and groups within the MENA (Middle East and North Africa) region as well as Europe. Dr.

Haggag has worked across a variety of industries including Telecommunications, Automotive, FMCG,

Food, Banking, Transportation, amongst others, as well as with international organizations.

As such, Dr. Haggag has designed and delivered an extensive array of soft-skills workshops for personal

development as well as organizational development projects including Leadership Skills, Strategic Thinking

& Planning, change management, Customer Service, Time & Stress Management, Emotional Intelligence,

Teambuilding, Presentation Skills, Train the Trainer, Problem Solving & Decision Making, Creative

Thinking & Innovation to name a few.

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Summary of Qualifications

Certified Master Learning Professional from Friesen Kaye Associates Canada

Train the Trainer - The Florida State University, USA

HRM (Human Resource Management) - The Florida State University, USA

COM (Certified Organizational Manager) - The Florida State University, USA

Transforming the Trainer – Master Trainer Institute, Switzerland

Leadership from The Ground Up – Lumacore Inc., USA

Certified Facilitator of The Neuro-linguistic Communication Profile (NCP ) – HRDQ, USA

Life Coaching and NLP Diploma– The Coaching Institute of California's Academy for Coaching and

NLP, The International Coach Federation (ICF), USA

Possess over 12 years of diversified experience and exposure to various HR and Knowledge

Management functions such as talent management, performance management, training and

development

Demonstrate exceptional ability to conduct training needs analysis, design of personal development

plans, instructional training design, and facilitation interventions

Academic Background

B.Sc. in Business Administration, Faculty of commerce, English Section - September 1997

Master of Business Administration – MBA – Major : Marketing – American University

October 2004 – London – United Kingdom

E- Marketing diploma American University of Cairo Since March 2005.

Ph.D American University February 2007 – London – United Kingdom

E-Business Implementation diploma- Microsoft – Los Angeles – USA November 2009

Certificates of appreciation

Sharjah Municipality CRM implementation – Sharja – UAE 2006

Business Process Re-engineering Consulting – E-Gov. Project – Bahrain 2007

Egypt E-Gov. portal – Microsoft Egypt – for successful implementation 2007.

Ministry of Culture and Youth – UAE for the valuable contribution in the management development

project – 2009

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Work Experience

Business Development Director & Co-Founder – European Business Center – Current job

E-Gov. Projects Manager – East Europe and North Africa – Microsoft Turkey – Istanbul From

January 2009 to October 2011

Regional Business Development Manager for E-gov Projects – GCC Territory –Microsoft UAE –

Dubai From October 2005 to December 2008

MS Dynamics Project Manager – Microsoft Egypt – Cairo from November 1999 to September 2005.

Training Experience

Instructor in the American University in Cairo / Center of Adult and Continuing Education

(AUC/CACE) starting from May 2008. Courses include: Marketing, Salesmanship, Human

Resources Information System and organizational behavior

Trainer in the Arab Countries University in Cairo. Courses include: Marketing; e-marketing;

business management and soft skills, and management information system. Since 2005 till present

Instructor of business management and marketing studies in Arab Business Association

since 2004 till present

Freelancer business Consultant and Trainer since 2003 till present, implemented more than 200

training courses in EGYPT, KSA, UAE, Kuwait, Qatar, Bahrain, Oman, Syria, Lebanon, and Turkey.

Consulting Experience

Compact implementation for CRM, ERP and HRIS solution for Ministry of Power & Electricity

(Egypt) - TNT - SHELL – Price Water House –SONY (Dubai) - BMW - British American Tobacco (

Egypt, Lebanon , Tunisia and Morocco)

Contribution to E.Gov Projects; Egypt, Bahrain and UAE portals

Contribution to Untied Nation project for E-Readiness Measurement in East and South Africa

Language skills

Fluent in spoken and written Arabic and English, fair knowledge of French.

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Registration:

Date:

04 May , 2014

Venue:

EBC Training Center , Muscat

Duration:

4 Days

Registration Fees:

OMR 450

Fees Include:

Training Materials ( Soft & Hard Copies )

Coffee Breaks

Course Certificate