Ulead COOL 3D™ Production Studio 1.0 Support

Ulead COOL 3D™ Production Studio update patch

Enhancements:

• Turn on HWVP (Hardware vertex processing)

• Optimized with Intel Pentium 4

Bugs fixed:

Fix video output performance problem

COOL 3D Production Studio update patch

English

(4.27MB)

site 1 site 2 site 3

Notes:

1. Before installing this patch, please check your version number first and make sure that it is version 1.0.

If your version number is 1.0.1 or higher, the version you have is already the updated version.

2. If your product is coming from Ulead StudioQuartet, then it does not require this patch to be installed..

Ulead COOL 3D™ Production Studio 1.0 User Manuals

• User Manual (4.79 MB)

• PLUG-IN MADNESS II Manual (474KB)

• PLUG-IN MADNESS III Manual (1.2MB)

• PLUG-IN MADNESS III Manual with .avi Samples (10.4MB)

Ulead COOL 3D™ Production Studio 1.0 FAQ

Installation/Download

• I'm attempting to launch the program, but unfortunately it always crashes my system

each time. What should I do to fix it?

Please try the following:

1. Delete the C:\Program Files\Ulead Systems\Ulead COOL 3D Studio

folder.

2. a. (In WinXP/2K) Delete the C:\Documents and Settings\Your User

Account\Application Data\Ulead Systems\Ulead COOL 3D Studio folder.

b. (In Win9x/ME) Delete the C:\Windows\Ulead.dat folder.

3. Type "Regedit" in the Run command of the Windows Task Bar and press

Enter to launch Registry Editor and find the

\HKEY_LOCAL_MACHINE\Software\Ulead Systems\Ulead COOL 3D

Studio folder and delete it.

4. Restart the system.

5. Install COOL 3D Studio.

• COOL 3D Production Studio gives me two error messages: "Unable to find a display

adapter compatible with DirectX 8.1 or later!K" error message and a

"CU3dEditView::OnActivateView" error message while trying to launch it and doesn't

display anything in the project window. What should I do to fix it?

1. This is because your display card driver is not DirectX 8/9 compatible.

Please go to manufacturer website to update your display card driver.

If you have already installed DirectX 8 compatible drivers for your

display card but you still cannot use COOL 3D™ Production Studio, then

this may be a bug of some display card design, please remember to set

your display mode to 16bit colors to get around this.

2. Click Start: Run: type "dxdiag", click Ok to open "DirectX Diagnostic

Tool", then check if both "DirectDraw Acceleration" and Direct3D

Acceleration" in the area of "Direct X Feature" under "Display" tab are

enabled. If not, please enable them and try again.

• Why can't I install the original Madness II and III for COOL 3D™ Production Studio?

o Since the way of adding plug-ins for COOL 3D™ Production Studio is different

from the earlier COOL 3D series (eg. 2, 2.5, 3, and 3.5), you will need to install

the all new Madness II and III for COOL 3D™ Production Studio instead, the old

ones can't be used for COOL 3D™ Production Studio anymore. But we need to

check the related purchase receipt before giving you a redownload link. So please

send the "Confirmation E-mail" (electronic receipt) to Ulead Tech Support

(Subject: Madness II and/or III installation issues) to get the further redownload

service.

NOTE: For the "confirmation e-mail", please note that when you made your purchase, you should

have been asked to choose from a list of our online partner stores. This store should have sent you

a confirmation e-mail once they have processed your credit card. There should also be a mention

of the store on your credit card receipt.

• Why can't I execute COOL 3D Production Studio?

o Your display card driver may not support DirectX 7 or above. Please check the

Website of the graphics chipset provider or display card vendor to see if they

provide an updated driver.

Editing

• Can I use background/texture image of any size?

o Yes. However, we found that the maximum size some display cards can support

is only 256x256. If the dimensions of the images you use are exceed what your

display card can support, the program will resize the image in order to match

what the display card can do.

• Why sometimes the preview quality is not good when I create large-size project?

o Direct3D need to allocate video memory to render 3D scene. When the video

memory is low, COOL 3D™ Production Studio may not be able to generate a

document with the same quality you specify for your preview.

• Why the particles on my computer look opaque?

o Some display card doesn't provide complete capability of texture transparency.

The testing result shows that Intel740, Intel810, Intel815, Sis6326 don't support

this function.

• What kind of effects can be applied on 3D objects exported to 3DS and X formats?

o Those effects that changes the object meshes like Bend, Twist, Free Form,

Explosion can be applied to 3D objects exported to 3DS and X.

• Why can't I adjust the Precision & Quality attributes for some imported 3D models?

o Precision and Quality is only for C3D object. If you check D3D data type when

you import a 3D model, the Precision & Quality attributes won' t be available.

• There's nothing happen when I deform some objects with Freeform tool, why is that?

o There're some kinds of objects that only contains a few vertexes (you can see

that by clicking the wireframe button) and it ' s difficult to deform those objects

without a higher Precision & Quality level. In that case, please adjust the

Precision & Quality to higher level on the Attribute Panel, and then you will be

able to create a better deformation in Freeform Editor.

• Can I import the Light /Camera /Animation setting in my 3DS file into COOL 3D™

Production Studio?

o No, COOL 3D™ Production Studio only imports the 3D model data. No project

setting will be imported from 3DS file.

• How can I apply some object effects on a grouped object?

o Most of the object effects cannot be applied on grouped objects in this version.

The work around is to export your grouped object as 3DS or X models and import

the model into COOL 3D™ Production Studio. Then you will be able to apply

object effects on that 3D model

• What kind of object attributes I can adjust for a grouped object?

o Position, Rotation, Scale, Transparency and Show/Hide. However, if you set an

animation on that grouped object and then ungroup the object, the program will

apply the transformation (position, rotation, and scale) data of current frame on

all of the child objects but drop the original animation.

• Why can't I execute COOL 3D Production Studio?

o When group a series of objects, the program will ask you to define the pivot

(rotation center) for the new group. If you choose "Center of all subgroups’ mesh

bounding", the center of the new group bounding box will be set as the rotation

center; if you choose "Center of all subgroups’ pivot", the center of all subgroups’

centers will be set as the rotation center; and if you choose "Keep the same pivot

as the parent", the center of the new group’s parent group will set as the rotation

center.

Sharing/Export

• I am attempting to export an animation clip with a gradient color background to an AVI

file, but why does the preview window only show a black background after finishing the

rendering?

o When you create video with "32-bit RGB" AVI, or "File: Export Video Overlay",

that kind of AVI is used to do video overlay, so COOL 3D Production Studio won't

render the background in this mode. That's why you won't see the background in

the video preview window. If you want to keep the background, or use another

data type, please use"24-bit RGB" AVI instead.

• Can I export particles as 3DS or X models?

o No, Particle object is a special rendering result and it's not supported in 3DS and

X format.

• I got a "File format mismatch" or "Create dispatch fail. Please check if the Ulead COOL 3D

has been installed successfully." message when I tried to use COOL 3D Production Studio

project files in my MeidaStudio Pro and VideoStudio. What should I do to solve the

problem?

o Please go to your Control Panel and double click Add/Remove Programs. Choose

Ulead COOL 3D Production Studio then click Change/Remove Button. Use Repair

function in the COOL 3D Production Studio Setup Dialogue Box and the problem

will be fixed.

• How do I use my project created in COOL 3D Production Studio as an overlay in video

editors?

o If you use MediaStudio Pro, you can directly import C3D file or use 32bit AVI

rendered by Ulead COOL 3D Production Studio in overlay track. Remember to

change the overlay type to ?Alpha Channel ?. If you use Ulead VideoStudio, you

can simply import C3D file or 32bit AVI into the overlay track. If you use

Premiere, you can use 32bit AVI in the overlay track and you will need to change

the overlay setting as Alpha Channel.

Other

• When rendering a project as an AVI, it takes an exceedingly long time. What can I do to

fix it?

o Please get this patch "COOL 3D Production Studio update patch" at

http://www.ulead.com/tech/c3ds/c3ds_ftp.htm to fix it.

Notes:

1. Before installing this patch, please check your version number first and make sure that

it is version 1.0. If your version number is 1.01 or higher, the version you have is

already the updated version.

2. If your product is coming from Ulead StudioQuartet, then it does not require this patch

to be installed.

• I've installed the Update Patch and know it supports "Hardware Vertex Processing"

(HWVP), but how do I turn on this feature?

o To turn on this feature, please add the following lines into this "refer.ini" under

your COOL 3D™ Production Studio installing folder.

[RenderControl]

VertexProcConfirm=0

If you turn on this flag, the program will automatically detect several Direct3D

capabilities, and decide whether your display card support HWVP. If there is

HWVP, the program will speed up in many cases. However, we found if you apply

more plug-in effects, it will be slower in some display cards. We still have no

conclusion yet, but we think it's due to a latency time issue of accessing data

through AGP bus, which is hardware-dependant. If you think everything is

slower, you may turn it off by: VertexProcConfirm=2

• Why there is a Smart Relink Dialogue Box shown?

o All of the video and audio files used in a COOL 3D Production Studio project file

are linked externally. If COOL 3D Production Studio cannot find those video or

audio files in their original paths, the message will be prompted, and you need to

provide correct paths to render the project correctly.