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UK SBS Market Research Framework Provider Matrix
Lot 4: Performance/Reputation Audit and Customer/ Stakeholder Satisfaction
Breakdown of providers per specialism:
Page 2 Full contact list of Lot 4 providers
Page 4 Specialism: Customer/stakeholder service evaluation research
Page 6 Specialism: Customer/stakeholder satisfaction/perceptions
Page 8 Specialism: Segmentation
Page 10 Specialism: Reputation tracking/audit
Page 11 Specialism: Senior decision maker qualitative research
Page 13 Specialism: Complex longitudinal quantitative studies
Page 14 Specialism: Omnibus research
Page 15 Specialism: Mystery shopping
Page 16 Specialism: Social media analysis
Page 17 Specialism: Qualitative
Page 19 Specialism: Quantitative
Page 20 Specialism: Qualitative and quantitative
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 1 | P a g e
Lot 4 Providers: Full list
The following matrix outlines all of the providers awarded to Lot 4.
Buyers wanting to call off from the framework should contact providers using the email address provided below. Where more than one email address has been provided, please ensure you send call off/ mini competition documentation to all of the addresses provided.
Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected] Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes) [email protected]
Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected]
om;Enterprise Planning and Research [email protected] ;ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected] Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];
[email protected];[email protected];
Insight Exchange - Big Sofa [email protected];[email protected];
Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected] ; [email protected];
NatCen Social Research [email protected];Navigator Research john.sargent@navigator-
research.com;Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 2 | P a g e
Provider Contact [email protected];[email protected];
ORC International [email protected]
Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected];Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected]
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
[email protected]@kantarpublic.com;
UK SBS Market Research team [email protected];Woodnewton Associates [email protected];Trinity McQueen [email protected];
[email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 3 | P a g e
Specialism: Customer/ stakeholder service evaluation research
Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Burns and Company [email protected];Communicate Research
[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];Insight Exchange - Big Sofa [email protected];
[email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected] ; [email protected];
NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected];Research Works Ltd [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 4 | P a g e
Provider Contact RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];[email protected];
UK SBS Market Research team [email protected];Woodnewton Associates [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 5 | P a g e
Specialism: Customer/ stakeholder satisfaction/ perceptions
Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)
[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected] ;ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];
[email protected];[email protected];
Insight Exchange - Big Sofa [email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected] ; [email protected];
NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 6 | P a g e
Provider Contact Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected]; Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];[email protected];
UK SBS Market Research team [email protected];Woodnewton Associates [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 7 | P a g e
Specialism: Segmentation
Provider Contact 2CV [email protected];Acuigen [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)
[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected] ; [email protected];
NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected];Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 8 | P a g e
Provider Contact TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
UK SBS Market Research team [email protected];Woodnewton Associates [email protected];Trinity McQueen [email protected];
[email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 9 | P a g e
Specialism: Reputation tracking/audit
Provider Contact 2CV [email protected];Acuigen [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)
[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];GFK NOP [email protected];ICM Research [email protected];IFF Research [email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected]; [email protected];
NatCen Social Research [email protected];Navigator Research [email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];RDSI Research [email protected];Redblue [email protected]; Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];[email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 10 | P a g e
Provider Contact UK SBS Market Research team [email protected];Woodnewton Associates [email protected];You Gov PLC [email protected];
Specialism: Senior decision maker qualitative research
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 11 | P a g e
Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)
[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];
[email protected];Enterprise Planning and Research [email protected];ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];Insight Exchange - Big Sofa [email protected];
[email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected]; [email protected];
NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected]
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 12 | P a g e
Provider Contact [email protected];
Systra [email protected];[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];[email protected];
UK SBS Market Research team [email protected];Woodnewton Associates [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 13 | P a g e
Specialism: Complex longitudinal quantitative studies
Provider Contact 2CV [email protected];Acuigen [email protected];Bluemarble Research [email protected];BMG Research [email protected];Communicate Research (ComRes) ;
[email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected]; GFK NOP [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];
[email protected];[email protected];
Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected]; [email protected];
NatCen Social Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected]; Research Works Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected]
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 14 | P a g e
Provider Contact [email protected];
UK SBS Market Research team [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 15 | P a g e
Specialism: Omnibus research
Provider Contact 2CV [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];Communicate Research (ComRes) ;
[email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];Ipsos Mori [email protected];Marketing Sciences Limited [email protected];
[email protected]; [email protected];
Opinion Research Services [email protected];[email protected]@ors.org.uk;
Populus [email protected];Redblue [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
UK SBS Market Research team [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 16 | P a g e
Specialism: Mystery shopping
Provider Contact 2CV [email protected];BMG Research [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected]; GFK NOP [email protected];ICM Research [email protected];IFF Research [email protected];Ipsos Mori [email protected];Marketing Sciences Limited [email protected];
[email protected]; [email protected];
NatCen Social Research [email protected];OMB Research [email protected];
[email protected];ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];SPA Future Thinking [email protected]
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
UK SBS Market Research team [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 17 | P a g e
Specialism: Social media analysis
Provider Contact BMG Research [email protected];GFK NOP [email protected];ICM Research [email protected];Ipsos Mori [email protected];NatCen Social Research [email protected];ORC International [email protected];Populus [email protected];Quadrangle [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
UK SBS Market Research team [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 18 | P a g e
Specialism: Qualitative
Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes) ;
[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected]; ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];
[email protected];[email protected];
Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected]; [email protected];
NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 19 | P a g e
Provider Contact Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];[email protected];
Woodnewton Associates [email protected];UK SBS Market Research team [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 20 | P a g e
Specialism: Quantitative
Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Communicate Research (ComRes) ;
[email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];
[email protected];[email protected];
Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected] ; [email protected];
NatCen Social Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected]; RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 21 | P a g e
Provider Contact TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];[email protected];
Woodnewton Associates [email protected];UK SBS Market Research team [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 22 | P a g e
Specialism: Qualitative and Quantitative
Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Communicate Research ;
[email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];
[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];
[email protected];[email protected];
Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];
[email protected] ; [email protected];
NatCen Social Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];
[email protected];Opinion Research Services [email protected];
[email protected];[email protected];
ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected]; RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected];
[email protected];Systra [email protected];
[email protected];[email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 23 | P a g e
Provider Contact TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)
Trinity McQueen [email protected];[email protected];
Woodnewton Associates [email protected];UK SBS Market Research team [email protected];You Gov PLC [email protected];
UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 24 | P a g e