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UK SBS Market Research Framework Provider Matrix Lot 4: Performance/Reputation Audit and Customer/ Stakeholder Satisfaction Breakdown of providers per specialism: Page 2 Full contact list of Lot 4 providers Page 4 Specialism: Customer/stakeholder service evaluation research Page 6 Specialism: Customer/stakeholder satisfaction/perceptions Page 8 Specialism: Segmentation Page 10 Specialism: Reputation tracking/audit Page 11 Specialism: Senior decision maker qualitative research Page 13 Specialism: Complex longitudinal quantitative studies Page 14 Specialism: Omnibus research Page 15 Specialism: Mystery shopping Page 16 Specialism: Social media analysis Page 17 Specialism: Qualitative Page 19 Specialism: Quantitative Page 20 Specialism: Qualitative and quantitative UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 1 | Page

UK Shared Business Services Ltd SBS... · Web viewPage 11Specialism: Senior decision maker qualitative research Page 13Specialism: Complex longitudinal quantitative studies Page 14Specialism:

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Page 1: UK Shared Business Services Ltd SBS... · Web viewPage 11Specialism: Senior decision maker qualitative research Page 13Specialism: Complex longitudinal quantitative studies Page 14Specialism:

UK SBS Market Research Framework Provider Matrix

Lot 4: Performance/Reputation Audit and Customer/ Stakeholder Satisfaction

Breakdown of providers per specialism:

Page 2 Full contact list of Lot 4 providers

Page 4 Specialism: Customer/stakeholder service evaluation research

Page 6 Specialism: Customer/stakeholder satisfaction/perceptions

Page 8 Specialism: Segmentation

Page 10 Specialism: Reputation tracking/audit

Page 11 Specialism: Senior decision maker qualitative research

Page 13 Specialism: Complex longitudinal quantitative studies

Page 14 Specialism: Omnibus research

Page 15 Specialism: Mystery shopping

Page 16 Specialism: Social media analysis

Page 17 Specialism: Qualitative

Page 19 Specialism: Quantitative

Page 20 Specialism: Qualitative and quantitative

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 1 | P a g e

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Lot 4 Providers: Full list

The following matrix outlines all of the providers awarded to Lot 4.

Buyers wanting to call off from the framework should contact providers using the email address provided below. Where more than one email address has been provided, please ensure you send call off/ mini competition documentation to all of the addresses provided.

Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected] Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes) [email protected]

Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected]

om;Enterprise Planning and Research [email protected] ;ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected] Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];

[email protected];[email protected];

Insight Exchange - Big Sofa [email protected];[email protected];

Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected] ; [email protected];

NatCen Social Research [email protected];Navigator Research john.sargent@navigator-

research.com;Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 2 | P a g e

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Specialism: Customer/ stakeholder service evaluation research

Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Burns and Company [email protected];Communicate Research

[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];Insight Exchange - Big Sofa [email protected];

[email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected] ; [email protected];

NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected];Research Works Ltd [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 4 | P a g e

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Specialism: Customer/ stakeholder satisfaction/ perceptions

Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)

[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected] ;ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];

[email protected];[email protected];

Insight Exchange - Big Sofa [email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected] ; [email protected];

NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 6 | P a g e

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Specialism: Segmentation

Provider Contact 2CV [email protected];Acuigen [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)

[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected] ; [email protected];

NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected];Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected];

[email protected];Systra [email protected];

[email protected];[email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 8 | P a g e

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Provider Contact TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)

[email protected];

UK SBS Market Research team [email protected];Woodnewton Associates [email protected];Trinity McQueen [email protected];

[email protected];You Gov PLC [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 9 | P a g e

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Specialism: Reputation tracking/audit

Provider Contact 2CV [email protected];Acuigen [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)

[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];GFK NOP [email protected];ICM Research [email protected];IFF Research [email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected]; [email protected];

NatCen Social Research [email protected];Navigator Research [email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];RDSI Research [email protected];Redblue [email protected]; Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected];

[email protected];Systra [email protected];

[email protected];[email protected];

TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)

[email protected];

Trinity McQueen [email protected];[email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 10 | P a g e

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Provider Contact UK SBS Market Research team [email protected];Woodnewton Associates [email protected];You Gov PLC [email protected];

Specialism: Senior decision maker qualitative research

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 11 | P a g e

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Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes)

[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];

[email protected];Enterprise Planning and Research [email protected];ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];Insight Exchange - Big Sofa [email protected];

[email protected];Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected]; [email protected];

NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Research Works Ltd [email protected];RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];Solutions Research [email protected];SPA Future Thinking [email protected]

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 12 | P a g e

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Specialism: Complex longitudinal quantitative studies

Provider Contact 2CV [email protected];Acuigen [email protected];Bluemarble Research [email protected];BMG Research [email protected];Communicate Research (ComRes) ;

[email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected]; GFK NOP [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];

[email protected];[email protected];

Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected]; [email protected];

NatCen Social Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected]; Research Works Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected]

[email protected];Systra [email protected];

[email protected];[email protected];

TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)

[email protected];

Trinity McQueen [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 14 | P a g e

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Provider Contact [email protected];

UK SBS Market Research team [email protected];You Gov PLC [email protected];

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Specialism: Omnibus research

Provider Contact 2CV [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];Communicate Research (ComRes) ;

[email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];Ipsos Mori [email protected];Marketing Sciences Limited [email protected];

[email protected]; [email protected];

Opinion Research Services [email protected];[email protected]@ors.org.uk;

Populus [email protected];Redblue [email protected];SPA Future Thinking [email protected];

[email protected];Systra [email protected];

[email protected];[email protected];

TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)

[email protected];

UK SBS Market Research team [email protected];You Gov PLC [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 16 | P a g e

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Specialism: Mystery shopping

Provider Contact 2CV [email protected];BMG Research [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected]; GFK NOP [email protected];ICM Research [email protected];IFF Research [email protected];Ipsos Mori [email protected];Marketing Sciences Limited [email protected];

[email protected]; [email protected];

NatCen Social Research [email protected];OMB Research [email protected];

[email protected];ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];SPA Future Thinking [email protected]

[email protected];Systra [email protected];

[email protected];[email protected];

TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)

[email protected];

UK SBS Market Research team [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 17 | P a g e

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Specialism: Qualitative

Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Burns and Company [email protected];Communicate Research (ComRes) ;

[email protected];Community Research [email protected];Creative Research [email protected];Databuild Research and Solutions Ltd [email protected];Define Insight [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected]; ESRO [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];

[email protected];[email protected];

Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected]; [email protected];

NatCen Social Research [email protected];Navigator Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 19 | P a g e

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Specialism: Quantitative

Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Communicate Research (ComRes) ;

[email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];

[email protected];[email protected];

Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected] ; [email protected];

NatCen Social Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected]; RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected];

[email protected];Systra [email protected];

[email protected];[email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 21 | P a g e

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Provider Contact TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)

[email protected];

Trinity McQueen [email protected];[email protected];

Woodnewton Associates [email protected];UK SBS Market Research team [email protected];You Gov PLC [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 22 | P a g e

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Specialism: Qualitative and Quantitative

Provider Contact 2CV [email protected];Acuigen [email protected];Beaufort Research [email protected];Bluemarble Research [email protected];BMG Research [email protected];Britain Thinks [email protected];Communicate Research ;

[email protected];Databuild Research and Solutions Ltd [email protected];DJS Research [email protected];

[email protected];eDigital Research [email protected];Enterprise Planning and Research [email protected];GFK NOP [email protected];Harris Interactive [email protected];ICM Research [email protected];IFF Research [email protected];i-graduate (Tribal Group) [email protected];

[email protected];[email protected];

Ipsos Mori [email protected];Jigsaw Research Ltd [email protected];Marketing Sciences Limited [email protected];

[email protected] ; [email protected];

NatCen Social Research [email protected];Nunwood Consultancy Ltd [email protected];OMB Research [email protected];

[email protected];Opinion Research Services [email protected];

[email protected];[email protected];

ORC International [email protected];Populus [email protected];Pye Tait Consulting [email protected];Quadrangle [email protected];RDSI Research [email protected];Redblue [email protected]; RS Consulting Ltd [email protected];Simpson Carpenter Ltd [email protected];SPA Future Thinking [email protected];

[email protected];Systra [email protected];

[email protected];[email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 23 | P a g e

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Provider Contact TNS UK LTD, TRADING AS KANTAR PUBLIC (FORMERLY TNS BMRB)

[email protected];

Trinity McQueen [email protected];[email protected];

Woodnewton Associates [email protected];UK SBS Market Research team [email protected];You Gov PLC [email protected];

UK SBS Market Research: Provider Matrix Lot 4 Update 3rd January 2018 24 | P a g e