UIA – award winning Ukrainian carrier

UIA: Facts

First flight – 25 November 1992 IATA code – PS/566 Membership – IATA & IATA Clearing House Base airport – Kiev Boryspil (KBP) Host CRS – SITA Gabriel

Top management

Yuri Miroshnikov President

UIA: Mission

Ukraine International Airlines is a safe, reliable and profitable airline whose staff are a professional and caring team taking pride in consistently providing all our Customers with service, quality and value better than our competitors

UIA: Fleet (as of 01.10.2014)

3 Boeing 767-300 ER 4 Boeing 737-900 8 Boeing 737-800 NG 9 Boeing 737-500 4 Boeing 737-400 5 Boeing 737-300 1 Boeing 737-300F CARGO 5 Embraer 190

UIA: Product (B2C) On the ground and in the air Business, Premium Economy* and Economy class Frequent flyer program Panorama Club Online booking tool www.flyUIA.com Mobile website www.mobile.flyuia.com Mobile applications for Android and iOS Online check-in Hotline 24/7 (Skype call, Free IP tel.) In-flight magazine and in-flight video system*

Complimentary catering on board**

Buy on board service

Air trip comfort level upgrade at the airport of departure

In-flight Duty Free - Sky Shop UIA *long-haul flights only

** long-haul flights (all classes of service), business class (middle haul flights)

UIA: Product (B2B) On the ground and in the air Business, Premium Economy* and Economy class Frequent flyer program Panorama Club Online check-in Agents’ Help Desk Agents’ loyalty program Hotline 24/7 (Skype call, Free IP tel.) Mobile applications for Android and iOS In-flight magazine and in-flight video system* Complimentary catering on board** Buy on board service Air trip comfort level upgrade at the airport of departure In-flight Duty Free - Sky Shop UIA *long-haul flights only

** long-haul flights (all classes of service), business class (middle haul flights)

UIA: International flights

Kiev Boryspil International airport

Terminal D

All UIA’s international scheduled

and charter flights are operated

to and from the new Terminal D

at Kiev Boryspil airport

UIA: Business lounge Terminal D

Business lounge is available for business class passengers and holders of Premium Panorama Club card in Ukraine and abroad.

Average seat pitch and seat recline (depending on Boeing model) Pitch - 29-37 inches (74-94 cm) Recline – 4,5-6 inches (15⁰- 24⁰)

Blankets and pillows available for all Business Class passengers

UIA: Business class

UIA: Business class

Wide selection of meals (starters/cold and hot dishes) for all Business Class passengers on international flights. Special meals available upon prior request. Free alcoholic and soft drinks. Free press available on all international and domestic flights.

Free Checked Baggage Allowance: - Business Class Passengers – 2 x 32 kg - Premium Economy Class Passengers – 2 x 23 kg* - Economy Class Passengers – 23 kg* - Infants under 2 years not entitled to a seat – 10 kg

Free Hand Baggage Allowance : - Business Class Passengers, Panorama Club Members (Premium/Classic), regardless of the class of travel – 12 kg, 55x40x20 cm - Premium Economy and Economy Class Passengers – 7 kg, 55x40x20 cm - Infants under 2 years not entitled to a seat – 5 kg, 55x40x20 cm

* Economy Class Passengers – 2 x 23 kg (flights to/from New York only)

UIA: Baggage Allowance

UIA website: www.flyUIA.com

- Book and purchase tickets online, web check-in - Special discounts and promo offers - Subscription to UIA e-newsletter - Up-to-date timetable - Flight arrivals and departures screen - Panorama Club membership – registration, miles statistics, redeeming miles (awards tickets, discounts, upgrades) - Baggage tracing system - Hotel bookings, car rentals, transfer and insurance - City Guides - Mobile website Mobile.flyuia.com

Panorama Club membership benefits: Two membership categories: Classic and Premium. Award tickets (round-trip, one-way and children tickets). Class upgrade. Discounts with hotels and car rental companies. Wide range of program partners (in the air and on the ground). Awards transferable to family members or friends. Membership available from the age of 2. A single benefits card for Air France, Austrian Airlines, KLM, Swiss, TAP Air

Portugal. Waiting list priority, business class desk check in, access to business

lounge, additional bonus miles and more for Premium category.

UIA: Panorama Club

UIA: Partner airlines UIA connects Ukraine with 70 capitals and key cities of Europe, Asia,

Africa and the CIS providing connections with its international

partners’ flights to more than 3,000 other destinations globally.

UIA has partner agreements with world’s leading carriers:

Austrian, Air France, KLM, Iberia, TAP Air Portugal, Swiss, Brussels

Airlines, S7, Dniproavia, AirBaltic, AZAL

UIA: In-flight magazine

Panorama is the official monthly in-flight magazine of Ukraine International Airlines. Published monthly since 1993, it has firmly established itself as a leading bilingual publication. Panorama offers calendar of international and Ukrainian events, exclusive travel materials, interviews with celebrities and much more.

UIA: the 1st in Ukraine

- To become IATA member (1st airline in the CIS) - To train pilots in compliance with FAA international standards - To obtain a full JAR-145 certifications for Boeing technical maintenance - To receive Operational Safety Audit Program (IOSA) certificate - To establish the Type Rating Training Organization - To launch its frequent flyer program Panorama Club - To publish in-flight magazine Panorama

- To operate a western-build aircraft (1st airline in CIS) - To operate Boeing 737 Freighter - To install winglets on Boeing 737-300 and 737-500 - To commence fleet upgrade program -To operate Boeing 737-800 and 737-900 New Generation

Ukraine

Ukraine is situated in the Central Eastern Europe Area: 603 628 sq.km Population: 46 million Capital: Kiev Largest cities: Kiev, Kharkov, Lvov, Odessa, Donetsk, Dnepropetrovsk, Zaporozhe Official language: Ukrainian

Welcome on board!