UCSF Mobile

Roadmap Presentations for Committee on Technology and Architecture

February, 2012Jeff R. JorgensonDeputy Director, UCSF TeleHealth

February 8, 2012

Moving from the web to a mobile-first world*• Smart devices have fundamentally changed how

people interact with the world.

• In 2011 according to IBM 18.3 % of all online sessions on retailers site on Christmas were initiated from a mobile device, compared to 8.4 percent in 2010.

• Google research: 70% of consumers use their smartphones while in a store.

• The beauty of thinking about “mobile first” is that you get to use the latest in browsers, forget about backward compatibility and at the same time are able to deploy the newest technologies and hacks.

• What it all boils down to is the fact that enterprises, businesses, retailers and publishers are indeed going mobile first.

http://gigaom.com/2012/01/06/its-becoming-a-mobile-first-world/

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Mobile at UCSF

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Mobile at UCSF• Previously: Our first report identified silos,

uncoordinated efforts, and no strategy.

• Current State: Mobile IT Governance Committee, UCSF Mobile Working Group, Committee on Educational Technology and the mHealth Innovation Forum all working across UCSF to coordinate development and functions and create UCSF’s mobile strategy. mHealth team is working with Silicon Valley partners to expand the breadth and depth of resources available to UCSF.

• Future: Mobile technology is a growth sector. Being a leader requires investment and remaining a leader requires vision.

“See the future get there first.”

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UCSF Mobile Roadmap• January

– Release UC MWF version of UCSF Mobile (1/18)• February

– Review Mobile Strategy• March

– Mobile Analytics Reporting• Future Mobile releases:

– Student Inside Guide (funded)– Dining services– NextBus Shuttle integration– UCSF Trivia (funded)– Parking availability – Expanded Maps, Student Services and Calendars– Pathways– Videos– mHealth (funded)

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The need

• Create a dedicated core team to:

– Serve the enterprise information needs of UCSF by delivering and maintaining a updated and relevant UCSF mobile app

– Help plan and coordinate mobile applications UCSF-wide

– Evangelize mobility for UCSF

– Become experts and focal point for UC MWF at UCSF

– Act as resources to encourage, support, and train other UCSF mobile efforts

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The Ask

• Product Manager - 50%

• Developer - 100%

• UX – 20%

• QA – 10%

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Projected Budget

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Project Budget Year FY 2012-2013 FY 2013-2014 FY 2014-2015

PAYROLL EXPENSES

Developer 121,260 124,898 128,645

Product Manager 64,500 98,685 134,863

User Experience 16,770 17,273 17,791

QA 8,385 8,637 8,896

Payroll Total 210,915 249,492 290,195

Non-Payroll

Communications 3,881 4,346 4,346

Hardware 15,000 15,000 15,000

Services Costs 200 200 200

Consulting 12,000 12,000 12,000

Supplies 1,200 1,200 1,200

Training and Travel Expenses 3,900 3,900 3,900

Data and Hosting 1,620 1,620 1,620

Non-Payroll Total 37,801 38,266 38,266

Total Budget 248,716 287,759 328,461

Product Manager • Release coordination

• Scheduling

• Development and QA Resource Mgmt

• Infrastructure Mgmt

• Analytics

• Vendor relationships

• UC MWF/UCOP Coordination

• Outreach and marketing

• Own Support process

• Manage Device testing and strategy

• Innovation Champion

• Application Screener

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Developer• UC MWF Expert

• UC MWF developer rep w/UCOP

• Develop applications

• Develop frameworks

• Define, maintain data structures/interfaces

• Consult and guide other departments

• Investigate new technologies

• Mobile Support

• Develop Application Screener Tool

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