UCLA Campus Wireless UCLA Campus Wireless Pilot InitiativePilot Initiative

Update for ITPBUpdate for ITPB10/25/0110/25/01

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Discussion TopicsDiscussion Topics

I.I. Issues Discussed & Issues Discussed & RecommendationsRecommendations

II.II. Priority Next StepsPriority Next Steps

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Key Issues Discussed & Key Issues Discussed & RecommendationsRecommendations

Encryption – Provisioning with a single Encryption – Provisioning with a single vendor for pilot?vendor for pilot?

Recommendation: For the pilot, use Recommendation: For the pilot, use VPN. VPN.

As deployment continues to expand As deployment continues to expand alternative methodologies will be alternative methodologies will be considered as appropriate. considered as appropriate.

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Key Issues Discussed & Key Issues Discussed & RecommendationsRecommendations

Authenticate access or not?Authenticate access or not?Recommendation: For the pilot, restrict Recommendation: For the pilot, restrict access to pilot participantsaccess to pilot participants

As deployment continues to expand, As deployment continues to expand, alternative authentication models will alternative authentication models will be considered. be considered.

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Other Issues Discussed & Other Issues Discussed & RecommendationsRecommendations

How do you deal with radio spectrum How do you deal with radio spectrum interference issues?interference issues?

Recommendations:Recommendations:Support a Centrally Managed Wireless Support a Centrally Managed Wireless network for “Common” areasnetwork for “Common” areas

Beyond common areas, deployment of Beyond common areas, deployment of wireless networks should match model for wireless networks should match model for physical networksphysical networks

Establish and maintain a registry of wireless Establish and maintain a registry of wireless networks on campus.networks on campus.

Continued...Continued...

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Other Issues Discussed & Other Issues Discussed & Recommendations Recommendations (continued)(continued)

CTS serve as arbitrator for CTS serve as arbitrator for interference issues between wireless interference issues between wireless networks. networks.

Proposed priority use of spectrum:Proposed priority use of spectrum:departmental networks as first departmental networks as first priority, specific teaching or priority, specific teaching or academic research purposes, then academic research purposes, then general campus wireless networksgeneral campus wireless networks

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Key Issues Discussed & Key Issues Discussed & RecommendationsRecommendations

Lack of roaming continuityLack of roaming continuityNot resolvable in the near termNot resolvable in the near term

Support Issues (e.g. ease of use for the Support Issues (e.g. ease of use for the end-user and who provides support)end-user and who provides support)

For the pilot, customer support is being For the pilot, customer support is being finalizedfinalized

Future campus wide deployment will Future campus wide deployment will require centrally triaged help desk require centrally triaged help desk services.services.

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Priority Next StepsPriority Next Steps

End-User Support planning underway –End-User Support planning underway –Support objectives include:Support objectives include:

Learning how to support wireless use (e.g. Learning how to support wireless use (e.g. walk-in, phone, email/web)walk-in, phone, email/web)Explore most efficient way of providing supportExplore most efficient way of providing support

Developing advertising options to acquire pilot Developing advertising options to acquire pilot participationparticipation

Developing assessment methodology (e.g. Exit Developing assessment methodology (e.g. Exit Survey, Support Survey)Survey, Support Survey)