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Ubaid u Allah Waqas H# 645, New Barki, St. Masjid
Anwaar-e-Madina, GujarKhan, Rawalpindi
Cell: +92-300-9808580 Email: [email protected]
Objective
Seeking a position within a growth oriented organization where I
can enhance my professional skills.
Work Experience
OSS Engineer Huawei Technologies Pakistan Pvt. Ltd.
Regular Job
April 2014 to Date
Major Job Responsibilities:
Major job responsibility is to ensure Customer's National NOC
smooth operations by providing professional customer support for
the deployed solution of HP OpenView OSS with HP Hardware.
Hands on Proficiency with HP OSS solution of TeMIP and OVSD
Trouble Ticketing System Perform network surveillance and
troubleshooting Administration of Windows-Unix Servers, Oracle
Databases and HP MCSG Cluster suite and Monitoring
the Performance of associated Processes and Applications.
Managing teams of multiple vendors for the Configurations,
customizations, and integrations of the
EMS/NMS and OSS systems Liaising with HP Global and Local
vendors support teams for resolving customers reported issues
Technical reports of routine operations and provided support to the
customer 24X7 Support to meet SLA timelines as per settled with end
customer to maintain the KPIs Working with the Customer under the
practices of ITIL (Service Management, Incident Management,
Change Management, Problem Management)
System Engineer Interactive Group of Companies Pvt. Ltd.
Regular Job
Feb 2014 to April 2014
Major Job Responsibilities:
Providing IT services and support for various clients including
Public and Private organizations.
Deployment of Data Centers on Client Sites Hands on Hardware
Experience on HP, DELL and SUN Servers
Rack mounting of servers, hardware components installations
Troubleshooting of Hardware Issues Configurations of RAID, ILOM,
RSC
Installation of Operating Systems Linux: RHEL, CentOS, Ubuntu
Unix: Solaris 10/11 Windows: 2008/2012 R2
Updating OS and Installation of Packages Troubleshooting of
Application Software and Hardware Issues
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Technical Support Specialist Mobizone Pakistan Pvt. Ltd. (An
Orascom Telecom Co)
Regular Job
Oct 2010 to Feb 2014
Major Job Responsibilities:
Data Centres Management IT Services
OS (Linux, Unix, Windows) Installations IT Administration and
Support to Internal Employees Hardware components (Servers and
Desktops) installations and replacements Management of all Servers,
Devices and IT Services
Systems Administration Systems resources handling and
troubleshooting Managing Automated Backups of Applications and
Services Security Management of Remote Access to the Servers
Installation and Management of VMware ESXi 4/5
Network Administration VPNs troubleshooting and coordination
with ISPs Management of NMS (Nagios, Cacti, PRTG) Cisco Routers and
Switches DHCP configuration VLAN management Internet availability
and accessibility for Employees
VAS Services Marketing and Promotional services broadcasting
using Kannel (SMS Gateway) VAS Content Broadcasting Monitoring and
Troubleshooting of MO and MT SMS services SMS alerts for Mobilink
Power Tools Services
Performance testing of services Disaster Recovery Plans Reports
and Documentations of routine work using Microsoft Application
Education
BS Electrical (Telecommunication) Engineering
COMSATS Institute of IT Islamabad
2006-2010
ELECT/29390 Registered Engineer Pakistan Engineering Council
Professional Skills
Operating Systems: Centos 5/6, HP-UX B.11.3, RHEL 5/6, Ubuntu
10.04/12.04, Solaris10/11, Windows Server 2003/2008/2012, Windows
XP/7/8
Linux Servers: Apache, FTP, DHCP, SNMP, SSH, NTP Mail Server:
MDaemon Virtualization: VMware ESXi 4/5 SMS Gateway: Kannel NMS:
HP-TeMIP, Nagios, Cacti, PRTG, OpManager
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Training and Certifications
Cisco: CCNA
VMware: VCA-DCV, VCA-Cloud, VCA-WM
Achievement
Awarded as Best Service Engineer North Award 2014 by Huawei
Technologies Pakistan Pvt. Ltd.
References
References will be furnished upon request
