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FHA/VA/USDA Borrower Solicitation Letter Page 1 of 3
We have received your request for assistance. Please find enclosed the following documents that must be completed in full and returned to Nationstar Mortgage in order for us to evaluate your request. In order to be considered for this program, these documents must be returned as soon as possible
I. Uniform Borrower Assistance Form (UBAF) This form incorporates all necessary information required for us to evaluate you for assistance. The form must be signed, dated and returned. The sections to be completed are:
Borrower and Co‐Borrower Information
Hardship Affidavit – this section explains the circumstances that have or will make it difficult for you to stay up‐to‐date with your mortgage payments. There is no notary required and you need not be currently delinquent on your loan.
Income/Expenses for your household
Information For Government Monitoring Purposes II. IRS 4506‐T Request for Transcript of Tax Return Form This form allows Nationstar Mortgage to order a transcript of your most recent tax return for income verification purposes if you are unable to provide a signed copy of the return. The form must be signed, dated, and returned.
Send Us the Information We Need to Help You Requesting help is the first step. Start by providing information and documentation to help us understand the challenges you are facing. To do this, follow the detailed instructions on the attached Homeowner Checklist to complete and submit your Borrower Response Package to us.
Once we have received and evaluated your information, we will contact you regarding your options and next steps.
Please note that during the evaluation period, your mortgage loan will be subject to concurrent modification and foreclosure processes if your account was previously referred to foreclosure. However, your property will not be sold at a foreclosure sale if you are offered and accept a foreclosure prevention alternative or other relief option, or if you are making timely payments under a Forbearance Agreement or Trial Period Plan.
Learn More and Act Now For more information, please see the Frequently Asked Questions and other information provided with this letter. If you need assistance, contact our customer support team at 866.316.2432.
Remember, you must complete and return the entire Borrower Response Package within 30 days. Sincerely, Nationstar Mortgage
1. See the instructions on the Homeowner Checklist
2. Review: Avoiding Foreclosure
3. Submit required Borrower Response Package:
Uniform Borrower Assistance Form (Borrower Assistance Form) (attached)
IRS Form 4506‐T (attached)
Income documentation (described on Borrower Assistance Form)
Hardship documentation
If you need assistance, contact us
immediately at:
877.783.7491
FHA/VA/USDA Borrower Solicitation Letter Page 2 of 3
Homeowner Checklist For Your Information Only ‐ Do Not Return with Your Borrower Response Package
GET STARTED – use this checklist to ensure you have completed all required forms and have the right information.
Step 1 Review the information provided to help you understand your options, responsibilities, and next steps:
Avoiding Foreclosure Frequently Asked Questions Beware of Foreclosure Rescue Scams
Step 2 Complete and sign the enclosed Borrower Assistance Form. Must be signed by all borrowers on the mortgage (notarization is not required) and must include:
All income, expenses, and assets for each borrower An explanation of financial hardship that makes it difficult to pay the mortgage Your acknowledgment and agreement that all information that you provide is true and accurate
Step 3 Complete and sign a dated copy of the enclosed IRS Form 4506‐T For each borrower, please submit a signed, dated copy of IRS Form 4506‐T (Request for Transcript of
Tax Return) Borrowers who filed their tax returns jointly may send in one IRS Form 4506‐T signed and dated by
both joint filers
Step 4 Provide required Hardship documentation. This documentation will be used to verify your hardship.
Complete the Hardship affidavit attached and explain the cause for default.
Step 5 Provide required Income documentation. This documentation will be used to verify your hardship and all of your income (including any alimony or child support that you choose to disclose and rely upon to qualify).
Follow the instructions set forth on the Borrower Assistance Form (attached) You may also disclose any income from a household member who is not on the promissory note (non‐
borrower), such as a relative, spouse, domestic partner, or fiancé who occupies the property as a primary residence. If you elect to disclose and rely upon this income to qualify, the required income documentation is the same as the income documentation required for a borrower. See Page 2 of the Borrower Assistance Form for specific details on income documentation.
Step 6 Gather and send completed documents—Your Borrower Response Package—Within 30 days. You must send in all required documentation listed in steps 2‐4 above, and summarized below:
Borrower Assistance Form (attached Pages 4 ‐ 5)
Signed & Dated 2011 1040 Federal income tax and all schedules OR Form 4506‐T (attached Page 6)
Dodd Frank Form (attached Page 8)
Hardship Affidavit (attached Pages 9 ‐ 13)
Income Documentation as outlined on Page 2 of the Borrower Assistance Form (attached Page 5) Please mail all documents above to us: 350 Highland Dr. Lewisville, TX 75067
IMPORTANT REMINDERS:
□ If you cannot provide the documentation within the time frame provided, have other types of income not specified on Page 2 of the Borrower Assistance Form, cannot locate some or all of the required documents, OR have any questions, please contact us at 877.783.7491.
□ Keep a copy of all documents and proof of mailing/emailing for your records. Don’t send original income or hardship documents. Copies are acceptable.
Questions? Contact us at 877.783.7491
FHA/VA/USDA Borrower Solicitation Letter Page 3 of 3
Information on Avoiding Foreclosure For Your Information Only ‐ Do Not Return with Your Borrower Response Package
Mortgage Programs Are Available to Help There are a variety of programs available to help you resolve your delinquency and keep your home. You may be eligible to refinance or modify your mortgage to make your payments and terms more manageable, for instance, lowering your monthly payment to make it more affordable. Or, if you have missed a few payments, you may qualify for a temporary (or permanent) solution to help you get your finances back on track. Depending on your circumstances, staying in your home may not be possible. However, a short sale or deed‐in‐lieu of foreclosure may be a better choice than foreclosure – see the table below for more information:
OPTION OVERVIEW BENEFIT
Reinstatement Pay the total amount you owe, in a lump sum payment and by a specific date. This may follow a forbearance plan as described below
Allows you to avoid foreclosure by bringing your mortgage current if you can show you have funds that will become available at a specific date in the future
Repayment Plan Pay back your past‐due payments together with your regular payments over an extended period of time
Allows you time to catch up on late payments without having to come up with a lump sum
Forbearance Plan
Make reduced mortgage payments or no mortgage payments for a specific period of time
Have time to improve your financial situation and get back on your feet
Modification Receive modified terms of your mortgage to make it more affordable or manageable after successfully making the reduced payment during a “trial period” (i.e., completing a three [or four] month trial period plan)
Permanently modifies your mortgage so that your payments or terms are more manageable as a permanent solution to a long‐term or permanent hardship
Short Sale Sell your home and pay off a portion of your mortgage balance when you owe more on the home than it is worth
Allows you to transition out of your home without going through foreclosure. In some cases relocation assistance may be available
Deed‐in‐Lieu of Foreclosure
Transfer the ownership of your property to us Allows you to transition out of your home without going through foreclosure. In some cases relocation assistance may be available. This is useful when there are no other liens on your property
We Want to Help Take action and gain peace of mind and control of your situation. Complete and return the Borrower Response Package to start the process of getting the help you need now.
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Form
4506T-EZ
Short Form Request for Individual Tax Return Transcript (October 2009)
Department of the Treasury Internal Revenue Service
... Request may not be processed if the form is incomplete or illegible.
OMB No. 1545-2154
Tip: Use Form 4506T-EZ to order a 1040 series tax return transcript free of charge.
1a Name shown on tax return. If a joint return, enter the name shown first. 1b First social security number on tax return
2a If a joint return, enter spouse’s name shown on tax return. 2b Second social security number if joint tax return
3 Current name, address (including apt., room, or suite no.), city, state, and ZIP code
4 Previous address shown on the last return filed if different from line 3
5 If the transcript is to be mailed to a third party (such as a mortgage company), enter the third party’s name, address, and telephone number. The IRS has no control over what the third party does with the tax information.
Third party name Telephone number
Nationstar Mortgage 866.316.2432
Address (including apt., room, or suite no.), city, state, and ZIP code
350 Highland Dr, Lewisville, Tx 75067
6 Year(s) requested. Enter the year(s) of the return transcript you are requesting (for example, “2008”). Most requests will be processed within
10 business days.
2011 2010 2009
Caution. If the transcript is being mailed to a third party, ensure that you have filled in line 6 before signing. Sign and date the form once you have
filled in line 6. Completing these steps helps to protect your privacy.
Note. If the IRS is unable to locate a return that matches the taxpayer identity information provided above, or if IRS records indicate that the return has
not been filed, the IRS may notify you or the third party that it was unable to locate a return, or that a return was not filed, whichever is applicable.
Signature of taxpayer(s). I declare that I am either the taxpayer whose name is shown on line 1a or 2a. If the request applies to a joint return, either
husband or wife must sign.
Note. This form must be received within 60 days of signature date.
Sign
Here
... Signature (see instructions) Date
... Spouse’s signature Date
Telephone number of taxpayer on line 1a or 2a
For Privacy Act and Paperwork Reduction Act Notice, see page 2. Cat. No. 54185S Form 4506T-EZ (10-2009)
Form 4506T-EZ (10-2009) Page 2
Purpose of form. Individuals can use Form 4506T-EZ to request a tax return transcript that includes most lines of the original tax return. The tax return transcript will not show payments, penalty assessments, or adjustments made to the originally filed return. You can also designate a third party (such as a mortgage company) to receive a transcript on line 5. Form 4506T-EZ cannot be used by taxpayers who file Form 1040 based on a fiscal tax year (that is, a tax year beginning in one calendar year and ending in the following year). Taxpayers using a fiscal tax year must file Form 4506-T, Request for Transcript of Tax Return, to request a return transcript.
Use Form 4506-T to request the following.
● A transcript of a business return (including estate and trust returns).
● An account transcript (contains information on the financial status of the account, such as payments made on the account, penalty assessments, and adjustments made by you or the IRS after the return was filed).
● A record of account, which is a combination of line item information and later adjustments to the account.
● A verification of nonfiling, which is proof from the IRS that you did not file a return for the year.
● A Form W-2, Form 1099 series, Form 1098 series, or Form 5498 series transcript.
Form 4506-T can also be used for requesting tax return transcripts.
Automated transcript request. You can call 1-800-829-1040 to order a tax return transcript through the automated self-help system. You cannot have a transcript sent to a third party through the automated system.
Where to file. Mail or fax Form 4506T-EZ to the address below for the state you lived in when that return was filed.
If you are requesting more than one transcript or other product and the chart below shows two different RAIVS teams, send your request to the team based on the address of your most recent return.
Where to mail . . .
If you filed an
individual return
and lived in:
Mail or fax to the
“Internal Revenue
Service” at:
Alabama, Delaware,
Florida, Georgia,
North Carolina,
Rhode Island, South
Carolina, Virginia
RAIVS Team P.O. Box 47-421 Stop 91 Doraville, GA 30362 770-455-2335
Kentucky, Louisiana,
Mississippi,
Tennessee, Texas, a
foreign country, or
A.P.O. or F.P.O.
address
RAIVS Team Stop 6716 AUSC Austin, TX 73301 512-460-2272
Alaska, Arizona,
California, Colorado,
District of Columbia,
Hawaii, Idaho, Iowa,
Kansas, Maine,
Maryland,
Massachusetts,
Minnesota, Montana,
New Hampshire, New
Mexico, New York,
North Dakota,
Oklahoma, Oregon,
South Dakota, Utah,
Vermont,
Washington,
Wisconsin, Wyoming
RAIVS Team Stop 37106 Fresno, CA 93888 559-456-5876
Arkansas,
Connecticut, Illinois,
Indiana, Michigan,
Missouri, New Jersey,
Ohio, Pennsylvania,
West Virginia
RAIVS Team Stop 6705-B41 Kansas City, MO 64999 816-292-6102
Signature and date. Form 4506T-EZ must be signed and dated by the taxpayer listed on line 1a or 2a. If you completed line 5 requesting the information be sent to a third party, the IRS must receive Form 4506T-EZ within 60 days of the date signed by the taxpayer or it will be rejected.
Transcripts of jointly filed tax returns may be furnished to either spouse. Only one signature is required. Sign Form 4506T-EZ exactly as your name appeared on the original return. If you changed your name, also sign your current name.
Privacy Act and Paperwork Reduction Act Notice. We ask for the information on this form to establish your right to gain access to the requested tax information under the Internal Revenue Code. We need this information to properly identify the tax information and respond to your request. Sections 6103 and 6109 require you to provide this information, including your SSN. If you do not provide this information, we may not be able to process your request. Providing false or fraudulent information may subject you to penalties.
Routine uses of this information include giving it to the Department of Justice for civil and criminal litigation, and cities, states, and the District of Columbia for use in administering their tax laws. We may also disclose this information to other countries under a tax treaty, to federal and state agencies to enforce federal nontax criminal laws, or to federal law enforcement and intelligence agencies to combat terrorism.
You are not required to provide the information requested on a form that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Books or records relating to a form or its instructions must be retained as long as their contents may become material in the administration of any Internal Revenue law. Generally, tax returns and return information are confidential, as required by section 6103.
The time needed to complete and file Form 4506T-EZ will vary depending on individual circumstances. The estimated average time is: Learning about the law or the form, 9 min.; Preparing the form, 18 min.; and Copying, assembling, and sending the form to the IRS, 20 min.
If you have comments concerning the accuracy of these time estimates or suggestions for making Form 4506T-EZ simpler, we would be happy to hear from you. You can write to the Internal Revenue Service, Tax Products Coordinating Committee, SE:W:CAR:MP:T:T:SP, 1111 Constitution Ave. NW, IR-6526, Washington, DC 20224. Do not send the form to this address. Instead, see Where to file on this page.
HELP FOR AMERICA’S HOMEOWNERS
Dodd-Frank Certification
The following information is requested by the federal government in accordance with the Dodd-Frank Wall Street
Reform and Consumer Protection Act (Pub. L. 111-203). You are required to furnish this information. The law
provides that no person shall be eligible to begin receiving assistance from the Making Home Affordable Program,
authorized under the Emergency Economic Stabilization Act of 2008 (12 U.S.C. 5201 et seq.), or any other mortgage
assistance program authorized or funded by that Act, if such person, in connection with a mortgage or real estate
transaction, has been convicted, within the last 10 years, of any one of the following: (A) felony larceny, theft, fraud, or
forgery, (B) money laundering or (C) tax evasion.
I/we certify under penalty of perjury that I/we have not been convicted within the last 10 years of any one of the
following in connection with a mortgage or real estate transaction:
(a) felony larceny, theft, fraud, or forgery,
(b) money laundering or
(c) tax evasion.
I/we understand that the servicer, the U.S. Department of the Treasury, or their agents may investigate the accuracy of
my statements by performing routine background checks, including automated searches of federal, state and county
databases, to confirm that I/we have not been convicted of such crimes. I/we also understand that knowingly submitting
false information may violate Federal law.
This Certificate is effective on the earlier of the date listed below or the date received by your servicer.
Borrower Signature Social Security Number Date of Birth Date
Co-Borrower Signature Social Security Number Date of Birth Date
Form 1122 Page 1 of 5
Home Affordable Modification Program Hardship Affidavit Borrower Name: ___________________________________ Date of Birth: ____________ Co-Borrower Name: ___________________________________ Date of Birth: ____________ Property Street Address: __________________________________________________________ Property City, ST, Zip: __________________________________________________________ Servicer: __________________________________________________________ Loan Number: __________________________________________________________ In order to qualify for _____________________________’s (“Servicer”) offer to enter into an agreement to modify my loan under the federal government’s Home Affordable Modification Program (the “Agreement”), I/we am/are submitting this form to the Servicer and indicating by my/our checkmarks (“”) the one or more events that contribute to my/our difficulty making payments on my/our mortgage loan.
Borrower Co-Borrower Yes No Yes No
My income has been reduced or lost. For example: unemployment, underemployment, reduced job hours, reduced pay, or a decline in self-employed business earnings. I have provided details below under “Explanation.”
Yes No Yes No My household financial circumstances have changed. For example: death
in family, serious or chronic illness, permanent or short-term disability, increased family responsibilities (adoption or birth of a child, taking care of elderly relatives or other family members). I have provided details below under “Explanation.”
Yes No Yes No My expenses have increased. For example: monthly mortgage payment
has increased or will increase, high medical and health-care costs, uninsured losses (such as those due to fires or natural disasters), unexpectedly high utility bills, increased real property taxes. I have provided details below under “Explanation.”
Yes No Yes No My cash reserves are insufficient to maintain the payment on my mortgage
loan and cover basic living expenses at the same time. Cash reserves include assets such as cash, savings, money market funds, marketable stocks or bonds (excluding retirement accounts). Cash reserves do not include assets that serve as an emergency fund (generally equal to three times my monthly debt payments). I have provided details below under “Explanation.”
Yes No Yes No
My monthly debt payments are excessive, and I am overextended with my creditors. I may have used credit cards, home equity loans or other credit to make my monthly mortgage payments. I have provided details below under “Explanation.”
Yes No Yes No There are other reasons I/we cannot make our mortgage payments. I have
provided details below under “Explanation.”
Form 1122 Page 2 of 5
Information for Government Monitoring Purposes The following information is requested by the federal government in order to monitor compliance with federal statutes that prohibit discrimination in housing. You are not required to furnish this information, but are encouraged to do so. The law provides that a lender or servicer may not discriminate either on the basis of this information, or on whether you choose to furnish it. If you furnish the information, please provide both ethnicity and race. For race, you may check more than one designation. If you do not furnish ethnicity, race, or sex, the lender or servicer is required to note the information on the basis of visual observation or surname if you have made this request for a loan modification in person. If you do not wish to furnish the information, please check the box below. BORROWER I do not wish to furnish this information
CO-BORROWER I do not wish to furnish this information
Ethnicity: Hispanic or Latino Not Hispanic or Latino
Ethnicity: Hispanic or Latino Not Hispanic or Latino
Race: American Indian or Alaska Native Asian Black or African American Native Hawaiian or Other Pacific Islander White
Race: American Indian or Alaska Native Asian Black or African American Native Hawaiian or Other Pacific Islander White
Sex: Female Male
Sex: Female Male
To be Completed by Interviewer Interviewer’s Name (print or type) Name/Address of Interviewer’s Employer This application was taken by:
Face-to-face interview Interviewer’s Signature Date Mail Telephone Interviewer’s Phone Number (include area code) Internet
Borrower/Co-Borrower Acknowledgement and Agreement
1. Under penalty of perjury, I/we certify that all of the information in this affidavit is truthful and the event(s) identified above has/have contributed to my/our need to modify the terms of my/our mortgage loan.
2. I/we understand and acknowledge the Servicer may investigate the accuracy of my/our statements, may require me/us to provide supporting documentation, and that knowingly submitting false information may violate Federal law.
3. I/we understand the Servicer will pull a current credit report on all borrowers obligated on the Note.
4. I/we understand that if I/we have intentionally defaulted on my/our existing mortgage, engaged in fraud or misrepresented any fact(s) in connection with this Hardship Affidavit, or if I/we do not provide all of the required documentation, the Servicer may cancel the Agreement and may pursue foreclosure on my/our home.
5. I/we certify that my/our property is owner-occupied and I/we have not received a condemnation notice.
6. I/we certify that I/we am/are willing to commit to credit counseling if it is determined that my/our financial hardship is related to excessive debt.
7. I/we certify that I/we am/are willing to provide all requested documents and to respond to all Servicer communication in a timely manner. I/we understand that time is of the essence.
Form 1122 Page 3 of 5
8. I/we understand that the Servicer will use this information to evaluate my/our eligibility for a loan modification or other workout, but the Servicer is not obligated to offer me/us assistance based solely on the representations in this affidavit.
9. I/we accept and agree to all terms of the Home Affordable Modification Trial Period (“Trial Period”) Plan which is incorporated herein by reference as if set forth in full.
10. I/we agree that when the Servicer accepts and posts a payment during the Trial Period it will be without prejudice to, and will not be deemed a waiver of, the acceleration of my loan or foreclosure action and related activities and shall not constitute a cure of my default under my loan unless such payments are sufficient to completely cure my entire default under my loan.
11. I/we agree that any prior waiver as to payment of escrow Items in connection with my loan has been revoked.
12. I/we agree to the establishment of an escrow account and the payment of escrow items if an escrow account never existed on my loan.
13. I/we understand that Servicer will collect and record personal information, including, but not limited to, my name, address, telephone number, social security number, credit score, income, payment history, government monitoring information, and information about account balances and activity. I understand and consent to the disclosure of my personal information and the terms of the Trial Period Plan and Modification Agreement by Servicer to (a) the U.S. Department of the Treasury, (b) Fannie Mae and Freddie Mac in connection with their responsibilities under the Homeowner Affordability and Stability Plan; (c) any investor, insurer, guarantor or servicer that owns, insures, guarantees or services my first lien or subordinate lien (if applicable) mortgage loan(s); (d) companies that perform support services for the Home Affordable Modification Program and the Second Lien Modification Program; and (e) any HUD certified housing counselor.
_________________________ ___________ _________________________ ____________ Borrower Signature Date Co-Borrower Signature Date
E-mail Address: _______________________ E-mail Address: ________________________
Cell Phone # _________________________ Cell Phone # __________________________ Home Phone # _________________________ Home Phone #__________________________ Work Phone # _________________________ Work Phone # __________________________ Social Security # ____ ___ ____ Social Security # ____ ___ ________ Explanation: ____________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________
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Form 1122 Page 5 of 5
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