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U. S. Depository U. S. Depository LibrariesLibraries
Public Service, Public Service, Democracy, and the Democracy, and the
InternetInternet
Use of Federal Use of Federal PublicationsPublications
• 1988 1988 167,000 users per 167,000 users per weekweek
• 19991999 4,700,000 users of GPO 4,700,000 users of GPO web site per weekweb site per week
• Collect and PreserveCollect and Preserve• Provide Bibliographic AccessProvide Bibliographic Access• Provide Physical AccessProvide Physical Access• Assist UsersAssist Users• Publicize ServicesPublicize Services
Depository Depository LibrariansLibrarians
Depository Depository ProfilesProfiles
53 regionals -1286 selectives53 regionals -1286 selectives• 50% Academic50% Academic• 20% Public20% Public• 30% Remainder30% Remainder
•Law and special•Federal agencies and courts•State libraries and courts•Military academies
Collection Collection DevelopmentDevelopment
• Written Collection PolicyWritten Collection Policy• Weeding PolicyWeeding Policy• GPO Provides GuidelinesGPO Provides Guidelines
CollectionCollection OrganizationOrganization
• OptionsOptions– Separate CollectionSeparate Collection– Integrated with Non-DocumentsIntegrated with Non-Documents
• SuccessSuccess– Enthusiasm of LibrarianEnthusiasm of Librarian– Time to SpecializeTime to Specialize
Bibliographic Bibliographic RecordsRecords
• Commercial Cataloging Commercial Cataloging TapesTapes
• Data Base Management Data Base Management • Catalog IndividuallyCatalog Individually• Combination ApproachCombination Approach
Physical AccessPhysical Access
• Required for Congressional DistrictRequired for Congressional District• Automatic for Public InstitutionsAutomatic for Public Institutions• Private Institutions May Use Private Institutions May Use
– Check-In without Identification– Separate Hours for Public– Separate Doors for Documents
ReferenceReference
Helping Helping real real
peoplepeople
is the fun is the fun part of part of
the jobthe job
PublicityPublicity
• BrochuresBrochures• Newspaper ArticlesNewspaper Articles• Income Tax FormsIncome Tax Forms• Academic Class LecturesAcademic Class Lectures• Community SeminarsCommunity Seminars
Electronic EraElectronic Era
Tools are DifferentTools are Different
Goal is the SameGoal is the Same
PUBLIC ACCESSPUBLIC ACCESSPublic Access
University of MichiganUniversity of MichiganDocuments CenterDocuments Center
http://www.lib.umich.edu/libhome/http://www.lib.umich.edu/libhome/
Documents.center/Documents.center/
•Created in April 1995Created in April 1995•Integrate internet withIntegrate internet with
•Reference ServiceReference Service•Classroom InstructionClassroom Instruction
http://www.lib.umich.edu/libhome/Documents.center/
Special Special Electronic Electronic ChallengesChallenges
•Preserving Preserving electronic formatselectronic formats
•Keeping pace with Keeping pace with technological technological changechange
Electronic Electronic Collection Collection
DevelopmentDevelopmentWorldwide Availability Worldwide Availability
of 40% of all U.S. of 40% of all U.S. DocumentsDocuments!!
Internet AvailabilityInternet AvailabilitySuggests New NeedsSuggests New Needs
• Translation ServicesTranslation Services• Reference Service PlanReference Service Plan• Outreach to People without Outreach to People without
Internet ConnectionsInternet Connections• Librarian Training ProgramsLibrarian Training Programs
Equipment NeedsEquipment Needs
•Cost of latest equipmentCost of latest equipment•Old buildings difficult to Old buildings difficult to wire for internetwire for internet
•Internet connections in Internet connections in rural areas expensiverural areas expensive
Web Site Web Site Usability IssuesUsability Issues•Files too largeFiles too large•Frames, animation, Frames, animation,
browser plug-ins browser plug-ins •Text alternative Text alternative essentialessential
PreservationPreservation
• How long is permanent? How long is permanent? – 20 years? 100 years?20 years? 100 years?
• Longevity of CD-ROMSLongevity of CD-ROMS– Physical disksPhysical disks– Software too old or too new Software too old or too new
for equipmentfor equipment
New Roles for New Roles for LibrariansLibrarians
•Serving on Agency Serving on Agency Advisory GroupsAdvisory Groups
•Preserving Electronic Preserving Electronic Products OurselvesProducts Ourselves
Bibliographic Access
•GPO catalogs Internet GPO catalogs Internet publicationspublications
•General search enginesGeneral search engines•Specialized search enginesSpecialized search engines
– Google Uncle Sam• http://www.google.com/unclesam
– Hot Bot• http://www.hotbot.com/
UniversalUniversal Search Search Engine CautionsEngine Cautions
• Agency web sites may Agency web sites may block robots for security block robots for security reasonsreasons
• PDF publications usually PDF publications usually not indexednot indexed
Physical AccessPhysical Access
AtAt least one least one workstation must be workstation must be available to publicavailable to public
Decline of In-Person Reference
0
2000
4000
6000
8000
10000
12000
FY 1996 FY 1997 FY 1998 FY 1999
In-PersonReference
Web as a Percent of Total Reference
0
100,000
200,000
300,000
400,000
500,000
FY 1996 FY 1997 FY 1998 FY 1999
In-Person Web
Change in Reference
•People using internet People using internet for for initial informationinitial information•Coming to library with Coming to library with harder harder questionsquestions
E-Mail Reference
• Numbers increasing slowlyNumbers increasing slowly– 25 per week
• Length of time requiredLength of time required– 6 hours per week
• Questions from non-clientsQuestions from non-clients– 80% from outside the University
• Webform questionnaireWebform questionnaire– Priorities stated
Library Outreach and the Internet
• Internet Training Internet Training SessionsSessions
•Library Web PagesLibrary Web Pages•Class LecturesClass Lectures
Class Web Pages
• Variety of subjectsVariety of subjects• Research process formatResearch process format
– Finding books and journalsFinding books and journals– Using the on-line catalogUsing the on-line catalog– Relevant web sitesRelevant web sites
•Commercial and public accessCommercial and public access
Teaching Classes
• Hands on training most Hands on training most effectiveeffective
• DemonstrationDemonstration• Class web pagesClass web pages• Teaching the teachersTeaching the teachers
ALA Government Documents Round
Table <http://www.lib.berkeley.edu/GODORT/>
• Legislative, training, and Legislative, training, and computer issuescomputer issues
• Web page templateWeb page template• GODORT Handout ExchangeGODORT Handout Exchange