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EMS TrainingLos Alamos National Laboratory

Denny Hjeresen, EMS Team LeaderMichael Goles, EMS Training Lead

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Objective

Communicate LANL’s approach to develop and deliver EMS training for ISO 14001 certification

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Overview

• Instructional Design Process

• Training Modules/Courses– Awareness– Managers– Audit

• Toolkit as performance support tool

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Instructional Design Process

Guidance

• LANL Training Guidance Documents– LIR 300.00.04-2

• DOE Handbook 1078-94– Systematic Approach to Training– ADDIE Model described on next slide

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Instructional Design Process

1. Analyze Training Needs

2. Design Training Solutions

3. Develop Training Solutions

4. Implement the Training

5. Evaluate the training for efficacy

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1. Analyze Training Needs

• EMS Core Team as Subject Matter Expert’s

• ISO 14001 Requirements as Drivers– Competence, Training and Awareness (ISO 14001:

2004 4.4.2)

• Hearts & Minds vs. Paperwork as Buy in– Communications that reach employees with a

message relevant to their work

• Implementation Tools as Performance Support– Easy to understand– Cost efficient - lean and mean

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3. Develop Training Solutions

• EMS Core Team Training - Buy– ISO 14001 certification training - NREP Course– 29 Core Team Members trained

– Then work in distributed way with LANL Divisions

• EMS Awareness for Workers - Make

• EMS for Managers - Make

• EMS Audit Training - Buy/Modify

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2. Design Training Solutions

• Web-based Training:– EMS Awareness for Workers– EMS for Managers– EMS for Auditors

• Why Web-based?– Cost effective– Efficient way to reach all learners– Quick turn around to meet certification

requirements

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3. Develop Training Solutions

• EMS Core Team

• Collaborative and iterative process

• Participation from all organizational levels

• Validation

• Buy-in

• Fun

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EMS Awareness for Workers

• Overview

• Key Messages

• Mandatory with annual refresher

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3. Develop Training Solutions

1. Purchased Software

2. Developed PowerPoint Presentation

3. Wrote Script

4. Shot Video

5. Ran components through software

6. Tested Training to random sample

7. Launched Training

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4. Implement the Training

Currently,

EMS Awareness for Workers Training

is mandatory for all

laboratory

workers.

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5. Evaluate the Training for efficacy

Mixed Approach

• Formative Evaluation– Gathering information during the building

of a product/project to measure its efficacy

• Summative Evaluation– Gathering information after the

completion of a product/project to measure its efficacy

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Formative Evaluation

Identified need for performance support tool.

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Toolkit as Performance Support

• Introduction

• How to use

• Divided into sections aligned w/ISO requirements

• Step by step guidance– Context– Action List– Required Outcomes– Resources

• Markers– “R” for required– “A” for annual

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Summative Evaluation

Fill-able PDF document delivered electronically.

In process.

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Cyclical Process

Analysis

Evaluate

Implement

Development

Design

Working the

ADDIE model

ensures

continuous

improvement!

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Questions?