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Tyrone Orellana13807 Fieldstone | Houston, TX 77041 | (903) 900-9009 | [email protected]
SUMMARY OF QUALIFICATIONS
Provided excellent customer service with 15 years of dynamic public relations experience. Ability to work under demanding conditions while maintaining a professional demeanor. Managed numerous successful teams of highly trained individuals.
PROFESSIONAL EXPERIENCEAT&T | Houston, TX Sept 2015 – PresentPremise TechnicianCreated and repaired intricate network systems consisting of Voice over Internet Protocol telephone, high speed internet, and U-verse television servicesPromoted, upgraded, or sold new AT&T products and services during installations
Campbell Medical Clinic | Houston, TX Jan 2015 – July 2015Marketing SpecialistDesigned and locally circulated business cards, advertisements, and care packages along with creating PowerPoint presentations and editing bimonthly newslettersFilmed and edited events, commercials, and testimonials for online media contentManaged all social media profiles, customer reviews, and health related content
University of Houston | Houston, TX Aug 2011 – Dec 2014 Audio Visual TechnicianSupervised hundreds of events providing audio and visual support and securitySuperb customer services ranging from event organization, payment processing, venue tours, email support, and on station crisis managementMaintained detailed accountability logs and built spreadsheets detailing yearly profits, organizational dues, maintenance costs, and student fees
Prime Communications | Houston, TX Jan 2013 – Aug 2013 Sales RepresentativeSold AT&T communications, entertainment, and security products and servicesCustomer liaison between AT&T customer service representatives and Tier 2Inventoried merchandise and strategically displayed them using the AT&T model
United States Navy | Jacksonville, FL Sept 2002 – Sept 2008Sonar Technician Supervisor
Supervised work center of three technicians and certified them by means of testing and qualifications completion in order to maximize team efficiencyLead technician maintaining perfect safety record while overseeing initialization and deployment of Tactical Towed Array and Torpedo Counter Measure Systems
Vital Spanish speaking asset during two deployments – qualified in security enforcement, damage control, search and rescue, triage and emergency care
Tyrone Orellana13807 Fieldstone | Houston, TX 77041 | (903) 900-9009 | [email protected]
PROFESSIONAL EXPERIENCE
The New Advantage | Houston, TX Aug 1997 – Sept 2002ManagerSimultaneously managed four local pools for four consecutive years receiving the Rising Star award multiple times along with earning a college scholarshipMaintained a safe and clean environment by overseeing system filtration, distribution of necessary pool supplies, and staff accountability assignmentsRecruited best candidates for my team through assessments, held weekly training sessions, and scheduled lifeguards for all four pools and after hour events
EDUCATION
Higher EducationBachelor of Arts Communication | University of Houston Aug 2011 – Dec 2014Minor: Global BusinessAcademic HonorsDean’s List 2 SemestersBusiness Management | University of Texas at Arlington Jan 2009 – Mar 2011Academic HonorsDean’s List 2 Semesters
U.S. Navy Specialized Training Search and Rescue Training May 2006 – Jun 2006Basic Acoustic Analysis Jan 2006 – Feb 2006Antisubmarine Warfare Combat Systems Operator Feb 2004 – Mar 2004Integrated Towed Array Sensors Maintenance Jun 2003 – Jan 2004Digital Electronics Mar 2003 – May 2003Surface Sonar Technician Jan 2003 – Mar 2003
CertificationsU-verse Fundamentals | AT&T Oct 2015 – Nov 2015U-verse Safety and Customer Service | AT&T Oct 2015 – Oct 2015First Aid and CPR | AT&T Oct 2015 – Oct 2015Digital Electronics | United States Navy Mar 2003 – May 2003
LanguagesBilingual | Fluent in English and Spanish
