7/23/2019 Tyler Trosper Resume
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Tyler TrosperWriter and Editor
12550 South County Road 394 EastMuncie, IN 47302
(765) [email protected]
EducationBall State University, 2008 to 2012Bachelor of Arts,
Creative WritingMinors: Professional Writing and JapaneseGPA: 3.613
out of 4.0 Cum Laude
Professional ExperienceProduction Associate 1
: June 2014 to Present Lifetouch
Responsibilities: Data Entry Receiving
Call Center Advisor: May 2012 to June 2014 Concentrix,
Manpower
Responsibilities: Troubleshooting Mac computer and iOS issues
over the phone Recorded customer information within a database
Relying on a frequently changing schedule Sold Apple products
Lab Assistant: August 2009 to May 2012 Housing and Residence
Life of Ball State UniversityResponsibilities:
Provided customer service Tracked computer usage Troubleshooting
computer programs, printing
Related ExperienceWriter
: January 2012 to May 2012 Immersive Learning, Ball State
UniversityResponsibilities:
Wrote and designed layout for game design document Developed
backstory and script for game
Skills Professional documentation Document Editing Microsoft
Office (Word, Excel, Powerpoint) Troubleshooting skills (iOS, OS X,
and Windows) Working knowledge of HTML Leadership skills Customer
service
