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Two Cities, Curious Minds: Graduate Research at Three Universities- National Capital Region Thesis Competition and Poster Session

Friday, September 29, 2017 at 11:00 am to 5:00 pm

Carleton University, Richcraft Hall, Rooms 2224, 2228 & Atrium

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TWO CITIES, CURIOUS MINDS: GRADUATE RESEARCH AT THREE UNIVERSITIES NATIONAL CAPITAL REGION THESIS COMPETITION & POSTER SESSION

SEPTEMBER 29, 2017 | RICHCRAFT HALL, CARLETON UNIVERSITY | 9376 UNIVERSITY DRIVE

11:00-11:30 REGISTRATION AND POSTER SET-UP

11:30-11:45 WELCOME AND OPENING REMARKS Dr. Michel Rod, ASSOCIATE DEAN OF RESEARCH & INTERNATIONAL, SPROTT SCHOOL

OF BUSINESS, CARLETON UNIVERSITY

Dr. Stephane Gagnon, ASSOCIATE PROFESSOR OF BUSINESS TECHNOLOGY

MANAGEMENT, UQO

11:45-1:00 LUNCH & KEYNOTE INTRODUCTION OF KEYNOTE SPEAKER

Dr. Wojtek Michalowski, VICE-DEAN OF RESEARCH, TELFER SCHOOL OF

MANAGEMENT, UNIVERSITY OF OTTAWA KEYNOTE PRESENTATION

Dr. Ann Langley, CHAIR OF STRATEGIC MANAGEMENT IN PLURALISTIC SETTINGS, HAUTES ÉTUDES COMMERCIALES (HEC MONTRÉAL)

1:00-1:50 THESIS PRESENTATIONS 3 SELECTED STUDENTS – 10 MIN EACH Q & A – 5 MIN EACH

1:50-2:00 COFFEE/TEA BREAK

2:00-2:50 THESIS PRESENTATIONS 3 SELECTED STUDENTS – 10 MIN EACH Q & A – 5 MIN EACH

2:50-3:00 COFFEE/TEA BREAK

3:00-3:50 THESIS PRESENTATIONS 3 SELECTED STUDENTS – 10 MIN EACH Q & A – 5 MIN EACH

3:50-4:20 JURY DELIBERATIONS AND POSTER SESSION

4:20-4:45 ANNOUNCEMENT OF WINNERS Dr. Michel Rod, ASSOCIATE DEAN OF RESEARCH & INTERNATIONAL, SPROTT SCHOOL

OF BUSINESS, CARLETON UNIVERSITY

4:45-5:00 CLOSING REMARKS Dr. Linda Schweitzer, INTERIM DEAN, SPROTT SCHOOL OF BUSINESS, CARLETON

UNIVERSITY

POSTER SESSION AND NETWORKING ▪ WINE & CHEESE

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KEYNOTE SPEAKER

Dr. Ann Langley Professor of Management, HEC de Montréal Chair in Strategic Management in Pluralistic Settings Biography

Dr. Ann Langley is Professor of management at HEC Montréal and holder of the Chair in Strategic Management in Pluralistic Settings. Her research focuses on organizational change, leadership, health care management and strategic processes and practices in complex organizations, with an emphasis on qualitative research approaches. She has published over 80 articles and 40 book chapters. She recently coedited the Sage Handbook of Process Organization Studies (with Haridimos Tsoukas) and the Oxford Handbook of Organizational Paradox (with Marianne Lewis, Wendy Smith and Paula Jarzabkowski) both published in 2017. She is Visiting Professor at the University of Gothenburg in Sweden and Adjunct Professor at Université de Montréal.

Presentation Title and Abstract Who am I? Discovering your identity as a management researcher or academic Based on the author’s own experience and that of students and colleagues, this presentation will discuss the career and identity choices available to those who engage in management research, identifying the rewards, challenges and opportunities available, and the potential for contribution.

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STUDENT PRESENTERS

Alexander Chung Ph.D. Student, Management (Health Systems), Telfer School of Management, University of Ottawa

Title of the project/presentation: Facilitating Behavior Change: Mobile Personal Health Management

Solutions for Lower Back Pain

Biography

Alex is a Ph.D. student in Management (Health Systems) at the University of Ottawa’s Telfer School of Management. His research interests lie in the field of

management information systems and business analytics. He is particularly

interested in the integration of behavior change theories into systems design for health & wellness purposes. He holds a master’s degree in Systems Science with

a specialization in Environmental Sustainability from the University of Ottawa and an undergraduate degree in Biology from Carleton University. His master’s thesis

focused on the formal definition, measurement, and simulation of coastal community preparedness for severe environmental events.

Following his master’s degree, Alex worked as an independent management consultant and researcher while also teaching part-time at the Telfer School of

Management. Alex also has an interest in fisheries management and has been involved in several projects with government and private industry in the

management of Canadian fisheries and coastal areas.

Presentation Abstract

Lower back pain is a leading cause for physical disability in Canada and affects up to 80% of people at least

once in their lifetime. The disorder can lead to significant loss of mobility and productivity for those affected.

Unfortunately, spine specialists have some of the longest wait times for consultation with an average of over 7

months in the Ottawa region. Studies have shown that the health condition of over half of the patients on

waitlists significantly deteriorates while waiting to be seen and a lack of physical activity, emotional stress, and

inadequate evidence-based primary care are associated with this deterioration. The use of mobile technologies,

specifically health tracking devices, can potentially facilitate self-management of back pain while waiting to see

a specialist. The issue is that many of these devices simply record and display health indicators (e.g., steps

taken) without providing behavior change recommendations and when recommendations are provided, they

are seldom customized to the user’s condition. The lack of customization to the user leads to the abandonment

of technology use after a short period. For mobile devices to be effective facilitators of health self-management,

they need to support sustained behavior change through better customization. Incorporating behavioral theories

within the system to understand how different people need different recommendations is a possible solution.

This project aims to develop a framework that shows how such a system can be designed at the conceptual

level. The framework will integrate concepts from behavioral theories and analytics to customize the

recommendation so that it is relevant to the user. A successful system will help patients self-manage their

health while on the waitlist and ensure that their condition does not deteriorate further.

LinkedIn page: https://www.linkedin.com/in/chungalex

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Dora (Yun) Wang Ph.D. Student, Marketing and Information Studies, Management Program, Sprott School of Business, Carleton University

Title of the project/presentation: Neuro-science in Marketing: A critical literature review

Biography

Yun Wang is a doctoral student at the Sprott School of Business at Carleton

University in Management Program in Marketing and Information Systems. Her research interests include the influence of social media on consumer behavior

and organizational behavior, green marketing, as well as neuro-marketing/IS. Yun completed her bachelor degree at China Agricultural University and master

degree at Central University of Finance and Economics, both in Business Administration Program. Prior to joining Sprott, she worked in the marketing

department of Nestlé (China).

She has published several papers in refereed journals and proceedings of

academic conferences in the Marketing and Information Systems area, such as Journal of Business and Industrial Marketing, the Australian & New Zealand Marketing Academy Conference (ANZMAC), the International Conference on Information Systems (ICIS), and the International Conference on Information Resources Management (Conf-IRM).

Presentation Abstract

The past decade has seen steady progress in neuro-science research that discloses the neural mechanisms of

individual choices and behaviors. Given that individuals’ brain activities could be detected by neuro-scientific techniques (e.g., functional magnetic resonance imaging, or fMRI) when they perform behaviors/decisions,

these techniques have been applied by social scientists to help better understand individuals’ attention, cognition or emotion.

This project will demonstrate what we can learn from applying neuroscience to marketing (a.k.a, neuro-marketing). A major facet of marketing involves better understanding of consumer decision-making and

behavior. If neuroscience can help us to understand the “mind-and-body-working-together” mechanism in consumers’ decision-making processes, what impact will it have on marketing research, practice, and most

importantly, the consumer? Within a 5W1H framework, this project will lead us to address questions including:

what is neuro-marketing? Who is using/should use neuro-science in marketing? When and where is the neuro-science being applied? Why do researchers and marketers use neuro-science? How to exploit neuroscience in

marketing research and industrial practices?

More importantly, this research will discuss human privacy and ethical issues raised by the invasiveness of neuro-tools, and propose a different approach – the consumer perspective – in looking at neuro-marketing. In

other words, we will “flip” the perspective from marketers to the consumers, i.e. to assess the potential impact

of neuro-marketing on consumer behavior and marketing practices. That is, what if neuro-science could help consumers understand their decision-making/behavior better (e.g., unconscious/habitual/indulgent) and

increase their power of control, thereby countering the perspective of neuroscience enabling companies to better manipulate consumers?

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Daniel Gulanowski Ph.D. Student, Management, Sprott School of Business, Carleton University

Title of the project/presentation: The Role of Online Discussion Forums in Newcomers’ Occupational

Integration in Canada

Biography

Daniel Gulanowski is a Doctoral Candidate in Management at the Sprott School of

Business, Carleton University. He obtained his MBA in International Business at the Ryerson University and Bachelor of Commerce at the University of Toronto.

Daniel’s research focuses on the creation and use of knowledge across borders. At

the organizational level of analysis his research explores the role of knowledge in firms’ international expansion. At the individual level of analysis, he investigates

the role of knowledge creation and exchange through online platforms, such as blogs and discussion forums, in newcomers’ integration.

Daniel’s research has appeared in the International Journal of Intercultural Relations, The SAGE encyclopedia of intercultural competence, Rediscovering the Essentiality of Marketing, and Communicating brands in an increasingly digital environment. He is a member of the Academy of International Business, Academy

of Management, and the Administrative Sciences Association of Canada. He has taught nine courses on International Business and International Management.

Presentation Abstract

Canada faces substantial and growing shortages for skilled workers. An aging population will further lead to lower economic growth and more labour and skill shortages. By 2035, it is in fact estimated that Canada will

need about 350,000 newcomers annually to meet its growing labour market needs and almost 100% of its net

population growth will result from immigration. Newcomers, especially skilled migrants, constitute an important part of the global talent pool that contributes to the host country’s society and economy. Nevertheless, many

migrants end up underemployed or dependent on public assistance.

In Canada, the total economic impact of unemployment and under-employment of newcomers was estimated

at about $13 billion in 2015. In this phenomenon-guided research I explore the intersection between increased migration and increasing use of information and technology by newcomers to Canada to access job-related

information. This is particularly impactful for Canada, where hundreds of thousands of newcomers are welcomed every year.

Knowledge of the local labour market and the information environment have been recognized as a critical

element in newcomers’ employment integration. The Internet, availability and accessibility of information is

changing the way newcomers access labour-related information. Yet, our understanding regarding the needs that newcomers are seeking online, especially through online discussion forums, and the outcomes of their

efforts are limited. In this study, I explore newcomers’ needs and the degree to which these needs are satisfied by online discussion forums through an inductive qualitative content analysis of 574 discussion threads focusing

on finding jobs in Canada. Preliminary analysis suggests an environment of abundant information exchange,

but an unmet need of sensemaking support manifested in repeated requests for guidance and advice.

LinkedIn page: https://www.linkedin.com/in/daniel-gulanowski-99aa8812b/

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Lily Murariu Ph.D. Student, Doctorate in Business Administration, University of Quebec in Outaouais

Title of the project/presentation: Business Technology Management (BTM) Executives and Digital Organization

Leadership

Biography

Lily is an experienced Project / Program Manager with experience in project

management, management and leadership experience, in complex environments, both in public and private sector. Lily shares her project

management experience, as a successful project management consultant, and excels as speaker at public events.

Combining her extensive technical expertise with a proven consulting expertise

in project management, management, training, career development and

organizational development areas, Lily provides consulting services in the following areas: (i) Project Management (hands-on); (ii) Management; (iii)

Human Resources; (iv) Organizational Development. Her specialties include Lean Project Management Methodologies, Organizational Development,

Management, Training, Coaching and Mentoring programs

Presentation Abstract

A digital organization typically has achieved a high degree of integration of IT throughout its strategic and operational

competencies, often through a high maturity of the digital lifecycle, including digital innovation, adoption, transformation, and optimization. Developing a digital organization requires a high level of maturity in the way IT

strategy contributes to overall business strategy, depending in turns on the extent to which executives develop the necessary abilities to manage this hybrid strategy.

Business Technology Management (BTM) is a rapidly emerging trans-disciplinary research area and professional

discipline in Business Administration. It is formalized as a new professional designation aimed at unifying Information

Systems (IS) and Information Technology Management (ITM) graduates within a stronger community of practice, sharing a distinctive, vibrant, and engaging identity. It provides an integrated framework for the strategic use of IT

and leading digital organizations. BTM professionals are equipped with the necessary hybrid capabilities to develop and deploy a digital strategy.

Our project is part of an industry-led initiative, sponsored by the IT Association of Canada (ITAC), to develop the first

BTM Body of Knowledge (BOK) and provide a systematic, exhaustive, and evolving framework for professional practice standards, in service to support IT Human Resources Management (HRM). It shall help to make BTM job knowledge

easily accessible, customizable, and reusable for decision-making by professionals, employers, higher education, and

other associations involved with IT-related standards, certification, and accreditation.

Our specific objectives are to develop new certification standards for BTM executives. There is no fully integrated BOK for executives, the 4th and highest level of BTM certifications (Associate, Professional, Manager, Executive). This

creates an ambiguity as to how to identify the most likely candidates to promote through ranks. It also causes a vacuum in strategic project governance, with lack of clarity as to how to share leadership among business and

technology executives.

We propose to develop a complete framework for digital organization leadership. We would rely on a qualitative study

to help identify best practices, and the likely profile of the most successful BTM executives. These would eventually serve to guide potential candidates for promotion through the ranks. We will develop a new model serving to model

the transition of Chief Information Officers (CIOs) to Chief Digital and Information Officers (CDIOs), along with other BTM executives responsible for leading the digital transformation.

LinkedIn page: https://www.linkedin.com/in/lily-murariu-dba-project-mgmt-76a5876/

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Qi Deng Ph.D. Student, Information Systems, Management, Sprott School of Business, Carleton University

Title of the project/presentation: Greenwashing or Greenup: a comparative examination of what

corporations say and what they do

Biography

Qi Deng is a doctoral student of Information Systems at the Sprott School of Business, Carleton University. He obtained his Master in

Management from Central University of Finance and Economics, Beijing, China, and his Bachelor in Management and Bachelor in Art

from China Agricultural University, Beijing, China. His research interests

include Green IT adoption and management in organizations, design science research in Information Systems, as well as business analytics

and text mining. He has published several papers in refereed journals and conferences, such as Sustainability, Journal of Information,

Communication and Ethics in Society, Journal of Business and Industrial

Marketing, International Conference on Information Systems (ICIS), Hawaii International Conference on System Sciences (HICSS), Americas

Conference on Information Systems (AMCIS), and International Conference on Information Resources Management (Conf-IRM).

Presentation Abstract

Stakeholders bestow benefits on corporations perceived to be “green”, such as preferential investment opportunities, access to capital at lower costs, high attraction to employees, and beneficial consumer behavior.

With the aim of obtaining these benefits, corporations employ many communication approaches to manage and advertise their “green” images. Of the methods employed, issuing sustainability reports is a major strategy. It

has been reported that the sustainability reporting of S&P 500 companies rose from just 20% in 2011 to 81%

in 2015. Wide proliferation of sustainability reporting across companies seems to convey that corporations are increasingly making commitments to sustainability practices. However, although these sustainability reports are

voluntarily issued by corporations, stakeholders are not offered sufficient information to determine whether the corporations report in an authentic way.

Corporations clearly have incentives to create a positive corporate image by disclosing their sustainability practices in a glorified way or selectively disclosing the negative information regarding their practices. It is

therefore worth asking: do corporations practice as they report on sustainability issues? To answer the question, we present a comparative examination of corporations’ disclosure and practice in this paper. The results have

many implications. This paper provides a feasible approach to deciding whether a corporation is greenwashing, which is becoming a serious issue. The approach could be employed by researchers in future sustainability

research, as well as practitioners and policymakers in their daily practices. For example, while recent research

shows that the sustainability reporting has a positive impact on corporations’ financial performance, it would be interesting to examine whether such impact exists in companies that are greenwashing. While this paper focuses

on determining whether a corporation is greenwashing or not, the results will also shed light on the features of greenwashing, providing insights for policymakers on how to reduce greenwashing activities through proper

reporting regulation design.

LinkedIn page: www.linkedin.com/in/qi-deng

Institutional profile URL: http://sprott.carleton.ca/profile/qi-deng/

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Shahrzad Jalali M.Sc. Student, E-Business Technologies, Telfer School of Management, University of Ottawa

Title of the project/presentation: Estimating Bus Passengers' Origin-Destination Travel Route using Data

Analytics on Wi-Fi and Bluetooth Signals

Biography

Shahrzad Jalali is an M.Sc. student in E-Business Technologies at the Telfer

School of Management of the University of Ottawa. She received her first master degree in Information Technology Management from Alzahra University, Tehran,

Iran with a concentration in advanced information systems, and her B.Sc in

Information Technology Engineering from the University of Semnan, Iran.

Shahrzad’s areas of research interest include data mining, machine learning, and big data analytics. She has become interested in data mining and knowledge

discovery since 2014 while she was working on her master thesis on analyzing

customers’ data, as well as a big online store company in 2015 for analyzing their data, which resulted in published articles.

Shahrzad’s thesis research is funded by Ontario Center of Excellence (OCE),

NSERC and NRC.

Presentation Abstract

Traffic congestion in major cities significantly contributes to delays for the public, as well as the businesses

which rely heavily on road transportation of goods and services. As traffic congestion is increasing rapidly, public transportation is receiving great recognition these days. To encourage greater use of public transportation, it

must be well-designed, reliable and comfortable. Among various factors, transit passengers Origin-Destination

(OD) data is a fundamental prerequisite for the design and efficient operation of public transportation system.

In this project, we will use a technology to anonymously collect and analyze bus passengers OD data in real-time. This technology is based on detecting passengers’ cell phones Wi-Fi and Bluetooth MAC addresses (to

protect passengers’ privacy, an encrypted version of detected MAC addresses is stored in the database). OD

information is essential for public transportation agencies to improve their bus network operation in terms of better bus scheduling and route design.

We will apply algorithms for spatial and temporal analysis of the data, as well as event correlation analysis to

correlate events such as bus arrival and departure times with detection time of Bluetooth and Wi-Fi MAC addresses captured by station and bus sensors. To identify passengers at the station and distinguish them from

other source of signals, we investigate use of event correlation analysis.

The innovative methods proposed in this project provide novel solutions for the real-time, automatic and

intelligent detection of bus passengers’ origin and destination information which has not been explored before. The algorithms developed in this project will contribute to increased efficiency of public transportation systems

by efficiently using bus capacities lowering operation costs of cities, shortening passengers wait time, improving

the ride comfort, and route scheduling and planning of buses.

This research is funded by Ontario Center of Excellence (OCE), NSERC, and NRC.

LinkedIn page: https://www.linkedin.com/in/shahrzad-jalali-08651987

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Tujuanna Austin M.Sc. Student, Health Systems, Telfer School of Management, University of Ottawa

Title of the project/presentation: Integration in Healthcare: The Good, the Bad, and the Ugly

Biography

Tujuanna Austin is a Masters of Science student in Health Systems candidate at the University of Ottawa’s Telfer School of

Management. Her thesis focuses on using qualitative methodologies to explore the dynamics of program integration in primary

healthcare settings, particularly with respect to managers’ and

healthcare providers’ perceptions of change, and individual and organizational readiness for change.

This summer, Tujuanna completed a research internship at the

Lunenfeld-Tanenbaum Research Institute studying the application of

telehealth technologies in complex patient populations. As part of the internship, she also participated the John Bradley Clinical

Research Program where she investigated healthcare provider engagement in primary care research studies. Tujuanna’s other research interests include care coordination and inter-professional collaboration, driven by her

work with the Public Health Agency of Canada and the University of Ottawa Health Services. Outside of academia, Tujuanna enjoys reading, travelling, and kickboxing.

Presentation Abstract

How can we deliver the best care, to the right people, at the right time? This is the question that is central to all innovations in health service delivery. Whether referring to the implementation of new clinical practice

guidelines or to technological innovations, striving to achieve the balance between quality, access, and efficiency

is the common goal. In the context of healthcare where processes are fluid and constantly evolving, research findings are being applied to practice, and new models of care are being implemented, it is important to gain

an understanding of how these changes align with the delivery of care.

This research project seeks to examine the integration of two different modalities of health service delivery in

a primary care setting. We will be using a qualitative methodology – more precisely, a case study design – to investigate how the integration of a new and existing program is perceived, managed and implemented by

managers and healthcare providers. The case at the focus of this research is the integration of Health-Links, a province-wide Ontario Ministry of Health and Long-term Care sanctioned health service delivery program, with

the existing local Primary Care Outreach program at the South-East Ottawa Community Health Centre.

The results of this study will serve as a crucial precursor to the evaluation of the long-term impacts of the

integration of Health Links and the Primary Care Outreach program on quality, access, and efficiency of care. Beyond this particular case, the impact of our study will have implications for understanding how the

reorganization of health service delivery may help to deliver the best care, to the right people, at the right time.

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Wassim El-Kass Ph.D. Student, Information Science and Technology, University of Quebec in Outaouais

Title of the project/presentation: Intelligent Healthcare Information Systems Based on Semantic Web and

Text Mining

Biography Wassim El-Kass has a Master degree in Computer Science from the University of

Quebec in Montreal (UQAM) and is finishing up his PhD in Information Science and Technology at the University of Quebec in Outaouais (UQO). He currently leads the

Rail Safety application development team at Transport Canada. Wassim has over 22 years of experience in software design and development.

He played key roles in many Enterprise Applications including some of the world’s largest ecommerce solutions. Wassim also has more than 8 years of experience

teaching Business Intelligence, Project Management, and programming courses for undergraduate students at different universities including UQAM and UQO. Wassim’s

main research area is Knowledge Extraction from Unstructured Data (text in particular) but he is also interested in Data Mining, Visualization, as well as Application

Performance and Security.

Presentation Abstract Healthcare Information Systems (HIS) are increasingly dependent on Artificial Intelligence (AI) to enhance process

efficiency and effectiveness. Among the many related technologies, the integration of Semantic Web and Text Mining is offering significant benefits for Semantic Annotation. This important task in AI enables such diverse functionalities

as: automated linking between textual clinical information and patient care processes; rules-based search to ensure accurate care recommendation as per patient health profile; ensuring conformity of care practices to documented

Evidence-Based Medicine (EBM) standards.

Semantic annotation remains a challenging task, with key performance metrics, such as precision and recall, varying

greatly across document types and application domains. While simple texts such as email messages in a single domain can be analysed with consistent results, professional and scientific documents of similar size, such as news and

abstracts, present too much complexity with diverse vocabulary and ambiguous meanings throughout sentences and document sections. Major difficulties remain in accurately relating concepts with one another into annotation graphs,

and combining them for further classification across a hierarchy of classes with semantic relevance and completeness.

We developed an intelligent HIS platform based on an innovative platform named Adaptive Rules-Driven Architecture for Knowledge Extraction (ARDAKE). It provides an interface for medical experts to develop text mining syntactical

and semantic rules. We tested it for an important use case in EBM: classifying medical literature using the Population,

Intervention, Control, and Outcome (PICO) method. We show that our platform can efficiently and automatically produce rules that allow medical staff to pinpoint the exact information regarding an illness. We used the PIBOSO

corpus provided by NICTA, the Australian IT research organization, containing 1000 article abstracts in the field of spinal cord injuries.

This intelligent HIS may provide opportunities for further research. The next step is to test collaborative medical

information sharing, allowing end-users to seamlessly create and reuse semantic annotation rules for their respective and other documents. We may also envision offering this solution as a service to plugin within an existing HIS for

real-time annotations. Finally, we expect the platform to perform well on larger corpora and more complex medical

rules, especially as we move to analyze the knowledge base of additional medical specializations.

LinkedIn page: https://www.linkedin.com/in/wassime/

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Yanik Harnois Ph.D. Student, Doctorate in Business Administration, University of Quebec in Outaouais

Title of the project/presentation: Impacts of Transparency in the Fight against Corruption in International

Development Projects

Biography

Born in Ville-Saguenay (sector Jonquière) in Quebec, Yanik Harnois is a

doctoral candidate in Administration and Project Management at the Université du Québec en Outaouais (UQO). His areas of re-search focus on

Project and Program Management in the field of International Development, Governance, Anti-Corruption in Sub-Saharan Africa.

His DBA dissertation is carried out under the supervision of Professor Stéphane

Gagnon, and concerns itself with Anti-corruption Policymaking and

Implementation of anti-corruption strategies in Sub-Saharan Africa. He is a lecturer at UQO and Université de Montréal in the fields of Project

Management, Administration, Sociology and Team-Building and Leadership Skills. Prior to beginning his graduate studies, he worked more than ten years

for various Canadian International Cooperation NGO’s, and as a consultant for the Canadian International Development Agency (CIDA).

Presentation Abstract

Foreign aid granted by governmental agencies based in developed and emerging countries has been subjected to increasing scrutiny by stakeholders and media. The lack of project success has called into question the quality and

relative effectiveness of these programs, and the incapacity to overcome deeply rooted challenges such as corruption. The Project Management (PM) discipline, in spite of its increasing adoption throughout development programs, has

yet to devise adequate methodologies to address this challenge.

This qualitative research seeks to better understand the causes and process of corruption as a phenomenon, and to study how foreign aid agencies, along with their national partners, design and implement anti-corruption initiatives.

Our objectives are to identify the problems occurring during the implementation of international development

projects, and thus to help improve management effectiveness and efficiency, especially at lower operational levels.

Our methodology follows a grounded theory approach. We perform more than 30 interviews with first-hand project managers in developing countries, all present in the Ottawa-Gatineau area. Our interviews seek to elicit detailed

personal experiences, using recordings and transcriptions along with further content analysis using Nvivo. We intend to perform cross-case analysis to help identify commonalities and differences in corruption issues and how they are

handled. Key interview questions include:

1. To what extent do you consider there was corruption in the projects you worked in, and what could possibly have

been done to prevent this? 2. What factors explain such a situation: individuals and their personal objectives; interpersonal relationships; the

cultural environment (values, social norms, etc.); or a context marked by significant change (political, economic, ideological …)?

3. Which factors can mitigate the problems encountered: better monitoring and control, more transparent rules and norms implemented, intervention by authorities, and then how could authorities have detected these problems?

While our sample is limited, we hope the convergence among participants’ experience will allow us to categorize

clearly the type of anti-corruption initiatives that relate closely with project failure and success. This study may lay

the ground for rethinking the PM discipline for the specific purpose of international development. It is likely that an “anti-corruption-by-design” approach may require the development of innovative rules for stakeholder analysis,

project financing agreements, project team building processes, and information management and project control.

LinkedIn page: https://www.linkedin.com/in/yanik-harnois-56669143

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INSTITUTIONAL REPRESENTATIVES Dr. Linda Schweitzer Interim Dean, Sprott School of Business, Carleton University

Linda Schweitzer is the Interim Dean and an Associate Professor in the Sprott School of Business at Carleton University, actively teaching at both the graduate

and undergraduate levels. Most notably, she currently teaches Knowledge Management in both the Ottawa and Shanghai Sprott MBA programs, as well

as Communications within the Management Development Program for Women. Linda obtained her Ph.D. in Management from Sprott School of Business at

Carleton University in 2005.

As an active researcher, Linda has published in the areas of alternate work

arrangements (telework and virtual teams), strategic human resources management, organizational behavior, women in business and society as well

as generations in the workplace. Her work has been recognized with best and outstanding paper awards by the

Emerald Literati Network Awards for Excellence and the Administrative Sciences Association of Canada.

She is currently leading a major research project as a principal investigator funded with a SSHRC Insight Grant on Launching a Career in the 21st Century and previously participated as a co-investigator in a research project

funded by a substantial SSHRC grant entitled, “An Examination of Shifting Career Expectations, Experiences,

Attitudes, and Values” (with S. Lyons and E.S. Ng). Additionally, Linda is an active member of two Sprott research units: Centre for Information, Technology, Organization and People (CITOP) and Centre for Research

and Education on Women and Work (CREWW) and has received funding from CREWW and MITACS for her research and providing her students with research internship opportunities.

Dr. Michel Rod Associate Dean of Research & International, Sprott School of Business, Carleton University

Michel Rod is the Associate Dean of Research and International and Full Professor at the Sprott School of Business, Carleton University, where he

oversees the PhD Program as well as the faculty’s Research and International

initiatives/activities. With an interdisciplinary background in Commerce (Ph.D.), Neuroscience (M.Sc.) and Science (B.Sc. Honours), Dr. Rod is a recognized

expert in international business and marketing. He completed his doctoral degree at the University of Birmingham while he was Manager of Intellectual

Property Development, Faculty of Medicine and then Director of the Office of Industry and International Research Relations at the University of Calgary. His

professional experience in facilitating technology commercialization and

establishing joint ventures in London, England since the 1990s inspired his interest for his doctoral research funded by the Institute of Health Economics on triple helix multisector

collaborations between government, industry and universities. Dr. Rod has an impressive record of student supervisions and sole or co-authored publications of over 120 peer-reviewed articles in top-tiered journals and

conference proceedings, which reflect his interdisciplinary and international research excellence and have

earned him a Carleton University Research Achievement Award. His multi-sector contributions include the application of discourse analysis to the study of business-to-business interorganizational relationships; the

analysis of sports teams management and performance; policies related to the commercialization of university-derived property; cultural intermediaries in the globalization of wine consumption; the impact of effectual

thinking and decision-making in establishing entrepreneurial ventures and the antecedents; and outcomes of front line service worker burnout. Dr. Rod teaches in Sprott’s MBA programs in Bogotá, Colombia and Shanghai,

China, and formerly in Sprott’s MBA in Iran and VUW’s programs in China and Vietnam. He was a visiting

professor at Korea University Business School and regularly presents at national and international conferences around the world. His research has been funded by the New Zealand Foundation for Research, Science and

Technology, the Asia New Zealand Foundation and the Hong Kong Economic Trade Development Office.

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Dr. François Julien Dean, Telfer School of Management, University of Ottawa

Dr. François Julien has been a professor at the Telfer School of Management

for more than twenty-five years. He has over twelve years of experience in academic leadership positions and was the Associate Dean (Programs) and

Vice Dean of the Telfer School of Management from 2005 to 2010. Over his

tenure, he oversaw the creation of the School's first two research-based programs, the M.Sc. in Management and the M.Sc. in Health Systems, led the

curriculum revision of all programs offered by the School, and contributed significantly to the quality of the student experience through initiatives such

as the creation of the Personal and Leadership Development Program. François

Julien was named Acting Dean of the Telfer School on July 1, 2010. His new mandate as Dean started on July 1, 2016 for five years.

From 2006 to 2010, Dr. Julien was also Acting Program Director for the

Master's in Health Administration (MHA) program. He developed strong linkages with the leaders in the health care sector and coordinated the efforts

of the team of MHA professors in the curriculum revision of the program. He was Director of the Telfer MBA

Program between 1997 and 2005. Professor Julien teaches in the fields of production and operations management, management sciences and business communications. His research interests include production

planning and scheduling and operations management in general and he has published in Management Science, the Journal of Production and Operations Management and IIE Transactions.

François Julien received his Honours Bachelor of Commerce from the University of Ottawa (Summa cum laude, University gold medal) in 1986, his Master's of Applied Science (Management Science, 1988) and his Ph.D.

(Management Science, Gold medal, 1991), from the University of Waterloo.

Dr. Wojtek Michalowski Vice-Dean of Research, Telfer School of Management, University of Ottawa

Wojtek Michalowski is a Professor of Health Informatics at the Telfer School of Management. He is a founding member of the MET Research Laboratory at the

University of Ottawa, and Adjunct Research Professor at the Sprott School of Business, Carleton University. During the 1997/98 academic year, he was the

Senior Research Scholar at the International Institute for Applied Systems Analysis in Austria. In 2013, the President of the Republic of Poland granted Dr.

Michalowski the state title of Professor in recognition of his outstanding research

accomplishments – the highest distinction given to researchers in Poland, comes at the recommendation of the Polish Academy of Sciences.

Dr. Michalowski is member of several editorial boards and for a number of years

he was a Chair of the Awards Committee of the International Society on Multiple Criteria Decision Making. His research interests include computer-interpretable clinical practice guidelines, decision analysis and medical decision making,

clinical decision support systems, and computer modeling of interdisciplinary healthcare teams. He has written over 100 refereed papers and has published articles in many journals.

Dr. Michalowski is currently the Principal Investigator of an NSERC-funded research program. The research aims at making clinical practice guidelines applicable for patients with multiple diseases and developing clinical

decision support systems for cross-platform applications (www.mobiledss.uOttawa.ca).

Page 15 of 16

Prof. Francine Rancourt Dean of Studies, University of Quebec in Outaouais

Francine Rancourt is Professor of Management at Université du Québec en Outaouais (UQO). Following some

30 years of university experience, she was last week nominated as Interim Dean of Studies, reporting to the Vice-Rector of Teaching and Research.

In her experience as an administrator, she was nominated or elected twice as Department Chair, 3 times as Undergraduate Program chairs, and served on a dozen committees from strategic to operational aspects at

UQO. Since Administrative Sciences represent roughly 25% of the 6000 students at UQO, she has worked primarily on ensuring the highest quality in spite of growing class sizes and the challenges of doubling the

number of concentrations over the past 10 years.

Prior to her administrative experience, she was a professor and researcher in Organizational Psychology,

focusing primarily on educational leadership. Having worked in close relationship with the wide range of professionals joining UQO programs, she is most sensitive to the importance of management research and its

positive impact in changing organizations.

Prof. Juan Salazar Chair, Department of Administrative Sciences, University of Quebec in Outaouais

Juan Salazar is Professor of Finance at Université du Québec en Outaouais (UQO), and since 2011 has been

elected 4 times as Chair of the Department of Administrative Sciences. Following a PhD in Finance from Laval University, he joined UQO some 30 years ago, and helped develop most courses in the finance curriculum.

His teaching experience also include project design and financial feasibility at the graduate level, as well as

research work in the field of corporate finance. His research and graduate supervision has focused on the

application of finance for corporate investment decision making. He continues encouraging the younger generation of faculty and doctoral students by serving on several thesis jury and research proposal evaluation.

Dr. Stéphane Gagnon Associate Professor, Department of Administrative Sciences, University of Quebec in Outaouais

Stéphane Gagnon is Associate Professor in Business Technology Management

(BTM) at the Université du Québec en Outaouais (UQO), based in Gatineau,

National Capital Region. Before joining UQO in 2006, he taught at New Jersey Institute of Technology (2002-2006), Université du Québec à Montréal (1997-

2002), McGill University (2000), and a dozen other universities in 10 countries as visiting professor. He obtained a Ph.D. in Business Administration, specialized in

Technology Management and Strategy, from the Université du Québec à Montréal

(1994-2001), a M.A. in Public Administration from Carleton University (1991-1994), and a B.Soc.Sc. in Economics & International and Comparative Politics from

University of Ottawa (1988-1991).

His research deals with cloud computing and big data analytics, applied to the financial services industry and public administration. Among other projects, he

leads a research network to develop the first BTM Body of Knowledge (BOK), in partnership with IT Association

of Canada (ITAC). This initiative will lead to the first unified guide for the BTM profession, identifying the common core competencies among several related standards, and ensuring practitioners at all levels can easily

identify their best career growth opportunities.

Page 16 of 16

JURY MEMBERS

Dr. François Brouard Full Professor, Sprott School of Business

Dr. François Brouard (B.A.A., M.Sc., DBA) is a bilingual Fellow Chartered

Professional Accountant and Fellow Chartered Accountant. He is a full professor in the accounting group at the Sprott School of Business, Carleton

University. Dr. Brouard is the founding director of the Sprott Centre for Social

Enterprises. He has presented his work on social entrepreneurship at conferences organized by the Canadian Council for Small Business and

Entrepreneurship, Administrative Sciences Association of Canada, Sprott research seminars and at the Institut du Nouveau Monde. Professor Brouard

has been elected to the Board of Trustees for Hôpital Monfort Hospital,

Ontario’s Francophone academic hospital in Ottawa. He serves as chair of the Governance committee and is a member of the Executive and Audit

committees.

Dr. Hamed Motaghi Assistant Professor, University of Quebec in Outaouais

Dr. Hamed Motaghi is assistant professor in Technology Innovation at

University of Quebec (Outaouais- UQO). Prior to his position at UQO, he was a post-doctorate fellow at Marketing Department in the Desautels Faculty of

Management of McGill University. He holds Ph.D. (in Creativity and Technology) at Montreal joint Ph.D. program in Administration at University

of Quebec of Montreal (UQAM) with distinction. In addition, he has been

lecturer at UQAM for various courses, notably for Technological Innovation. He is also adjunct lecturer at HEC Montreal at the department of

Management and adjunct professor at Lawrence Technological University, MI, USA. His main research interests are innovation/creativity, creative and

cultural industries and the role of technology, ethnic entrepreneurship and

internationalization process of firms.

Dr. Samia Chreim Full Professor, Telfer School of Management, University of Ottawa

Ian Telfer Professorship in Health Organization Studies Professor Samia Chreim combines research expertise in the fields of business management and health care management, with specialization in qualitative research approaches. In both fields, her research focuses on the dynamics of change at different levels, on intra-organizational and inter-organizational collaborations, and leadership. She is recipient of three research awards for advancing new ways to understand organizational change. In addition, two articles she published in 2015 - one in Human Relations and one in the British Medical Journal.