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TUTORING AT ISTTUTORING AT ISTTUTORING AT ISTTUTORING AT
ISTPromotingPromotingPromotingPromoting
HappinessHappinessHappinessHappiness inininin
HigherHigherHigherHigher EducationEducationEducationEducation
GonGonGonGonççççalves, I. Salves, I. Salves, I. Salves, I.
Sáááá, M.I. & Lucas, A., M.I. & Lucas, A., M.I. &
Lucas, A., M.I. & Lucas, A.
PedagogicalPedagogicalPedagogicalPedagogical
CouncilCouncilCouncilCouncil, IST & FPCE, IST & FPCE, IST
& FPCE, IST & FPCE----UL (Portugal)UL (Portugal)UL
(Portugal)UL (Portugal)
MeaningsMeaningsMeaningsMeanings ofofofof
HappinessHappinessHappinessHappiness
andandandandPsychotherapyPsychotherapyPsychotherapyPsychotherapy
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2 2 2 2 –––– 5 5 5 5 JulyJulyJulyJuly 2009200920092009
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The Tutoring Programme is committed to
encouraging and supporting students'
integration in academic life, creating the
necessary conditions to facilitate an early
contact between students and professors and
by globally promoting the quality of the
teaching-learning process, in the respect for
quality principles, ethics, and interpersonal
responsibility.
Mission
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A Tutor is a Professor who provides counselling/couching in
a
personalized way to a group of students from the 1st and 2nd
year
of undergraduate programmes, allowing students to develop
their
intellectual, emotional and interpersonal qualities.
Goals
Goals:
• Support students' transition (secondary to higher
education)
• Provide students with support alongside their education
• Promote students' academic qualities
• Early identification of academic underachievement
• Contribute to the improvement of teaching quality
• Support the activities related to the different courses
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DISSEMINATION
InstitutionalPresentation
Pamphlets
Website
[Qualitative]
[Quantitative]
External
Internal
TuteesQuestionnaires
MSLQ Tutors
Tutees
To avoiddropping out
Tutoring Models andPractices I & II
Coaching
Good to Great
CoachingClinic
TutoringPortal Tutees/Tutors
Meetings
Tutors/CoordenatorsMeetings
Stress Management
Timemanagement
Team work
Activities
ASSESSMENT
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• Generally, the TP tries to promote subjective well-being among
students and teachers, by increasing their pleasant emotions,
decreasing their negative moods and encouraging high life
satisfaction (Diener & Lucas, 2000);
• Workshops for students: run by psychotherapists, they try to
increase student’s use of self-regulatory mechanisms to control
their mood states (Erber, 1996; Morris & Reilly, 1987);
• Tutors screen their students and identify poor and excellent
students that are then invited to participate on the “To avoid
dropping out” and “Good to Great”workshops;
Activities & Theoretical Background
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• Workshops for teachers/tutors: generally, teacher’s lack
empathic and communication skills, therefore the TP promotes
introductory courses on communication skills and the promotion of
self-regulated learning in students (Silva, Duarte, Sá & Simão,
2004;Simão, Silva & Sá, 2007) -Tutoring Models & Practice
and Coaching Clinic ®
• Intentionally promoting among student’s and teacher’s
intrinsic (vs extrinsic) goals and autonomy supportive
(vscontrolling) learning is self-determination theory put into
practice (Vansteenkiste, Simons, Lens, Sheldon & Deci, 2004)
during workshops and meetings
• Tutoring Homepage – self-help texts published as a way of
supporting/increasing work with students and teachers
Activities & Theoretical Background
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Workshops for teacher’s/tutor’s
Workshops Nº of Editions* Nº of
Participants
Course of Basic Tutoring Practices 4 32
Course of Advanced Tutoring Practices
1 8
Course of Coaching & Tutoring 3 28
The Coaching Clinic® 3 35
Total 11 103
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Workshops for students & tutees
Workshop Nº of Editions Nº of Participants
To avoid dropping out 5 37
Good to Great 5 58
Time Management 12 92
Stress Management 7 59
Teamwork 7 47
Total 36 293
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Time Management, Stress
Management & Teamwork
“True happiness involves the full use of one’s power and
talents” J. W. Gardner
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To Avoid Dropping Out: Contents
“If a man does not know to what port he is steering, no wind is
favourable to him”
Seneca
1. “Do not leave for tomorrow what you
can do today”: time management skills
2. “Unity makes strengh”: teamwork and
social support
3. “Do not have eyes bigger than your
belly”: SMART goals
4. “Soft water in hard stone finnally drills
a hole”: promoting resiliency
4 sessions, 1 ½ hour duration,
weekly
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To Avoid Dropping Out - Evaluation
5 Editions, 37 participants, 80% male, 81% response rate
Very
Dissatisfeid
0,0%
Dissatisfeid
0,0%
Very
Satisfied
53,3% Satisfied
46,7%
Workshop Global Satisfaction
Workshop Contribution on Soft Skills
33% 50% 17%
67% 33%
7% 47% 47%
3% 43% 53%
7% 37% 57%
0% 20% 40% 60% 80% 100%
Stress & Anxiety Management
Learning Motivation
Team Work Skills
Time & Study Management
Academic Achievement Skills
Very Unimportant Unimportant Important Very Important
100% participants recommend this Workshop
to other risk students.
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Good to Great: Contents
“We are continually faced with a series of great
opportunities
brilliantly disguised as insoluble problems” J. W. Gardner
1. Emotional Literacy & Emotional
Intelligence“
2. Non Violent Communication and
the power of Feedback
3. Leadership
4. Teambuilding and social support
4 sessions, 1 ½ hour duration,
weekly
Translation: Commitment
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Good to Great - Evaluation
5 Editions, 58 participants, 70% male, 97% response rate
100% participants recommend this Workshop
to other high level students.
Workshop Global Satisfaction
3,63,9
3,6
3,9
4,11
2
3
4
5
Personal Developing
Assertive
Communication
Team Work SkillsLidership Skills
Presentation Skills
Very
dissatisfied/
Dissatisfied
10,9%
Satisfied/
Very
Satisfied
89,1%
Workshop Impact on Soft Skills
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The Tutoring Programme as had encouraging
results so far, having been considered an
example of a best practice by the Quality
Assurance for the Higher Education Change
Agenda. Improvements and diversification of
contents in the teacher’s and student’s
workshops is still needed. The biggest
challenge the TP faces is the improvement of
the relationship/alliance between teachers and
students at IST.
The future
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Web Site: tutorado.ist.utl.pt
E-mail: [email protected]
Thank You!
