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eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11 Tutorial 7: Connecting via the eGauge proxy using IE 10/11 Article ESA-1007T December 4, 2013 Contents 7.1 What’s the problem? ...................................... 2 7.2 Steps to resolve ......................................... 3 Page 1 of 7

Tutorial 7: Connecting via the eGauge proxy using IE 10/11

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Page 1: Tutorial 7: Connecting via the eGauge proxy using IE 10/11

eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11

Tutorial 7:Connecting via the eGauge proxy using IE 10/11

Article ESA-1007T

December 4, 2013

Contents7.1 What’s the problem? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27.2 Steps to resolve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

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Page 2: Tutorial 7: Connecting via the eGauge proxy using IE 10/11

eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11

7.1 What’s the problem?Internet Explorer enables a functionality referred to as ”Protected Mode”, which has been included for severalversions of IE, by default for the Internet ”Zone”. In IE 10/11 on Windows 8 and Windows 8.1 respectively,this feature seems to have an un-documented issue with passing login credentials to particular sites. Thisproblem can manifest itself as constantly being re-prompted for login credentials. This issue can be resolvedby disabling ”Protected Mode”, but it is better to follow the steps below to allow your eGauge proxy connec-tion to be accessed properly without disabling ”Protected Mode”.

Figure 7.1: Login prompt for IE 11

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Page 3: Tutorial 7: Connecting via the eGauge proxy using IE 10/11

eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11

7.2 Steps to resolve1. Open the Internet Options menu.

Figure 7.2: Where to click for Internet Options menu

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Page 4: Tutorial 7: Connecting via the eGauge proxy using IE 10/11

eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11

2. Select the Security tab.

Figure 7.3: Security tab

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Page 5: Tutorial 7: Connecting via the eGauge proxy using IE 10/11

eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11

3. Select Trusted Sites and click the Sites button.

Figure 7.4: Trusted Sites zone

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Page 6: Tutorial 7: Connecting via the eGauge proxy using IE 10/11

eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11

4. Make sure Require server verification (https:) for all sites in this zone is not checked.

Enter the URL for your eGauge where it says Add this website to the zone in the format

http://DEVNAME.egaug.es

where DEVNAME is the name of your device (e.g. eGaugeXXXX where XXXX are 4 digits). Clickthe Add button.

Click Close.

Figure 7.5: Trusted Sites add site

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Page 7: Tutorial 7: Connecting via the eGauge proxy using IE 10/11

eGauge Systems Tutorial 7: Connecting via the eGauge proxy using IE 10/11

5. Click Close to exit the Trusted Sites window, then click OK to exit Internet Options.

Figure 7.6: Trusted Sites close page

You should now be able to login to your eGauge device via the proxy without issue.

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