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CONTENTS TURKEY 2015
Great expectationsPage 27
The government’s ambitious econom-
ic targets for 2023 are getting a boost
from a declining current account
deficit, thanks partly to lower oil
prices. However, substantial structur-
al reforms are likely to be necessary
in order to regain the country’s strong
growth trajectory, including achiev-
ing the political stability needed to
attract more investor interest in
the state’s recent privatisation efforts.
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Snapshot: Turkey in figures
COUNTRY PROFILE A new page: Significant developments have
occurred over the last decade
Forging a new path: The country has been
through several changes and is set to make
new economic and political gains in the years
ahead
Viewpoint: President Recep Tayyip Erdoğan
TRADE & INVESTMENTOnwards and upwards: The country has
significant potential to boost trade and foreign
investment
Maximising potential: Efforts to pursue further
trade agreements
Interview: Richard Moore, UK Ambassador to
Turkey
Viewpoint: Dr Jim Yong Kim, President, World
Bank Group
ECONOMYGreat expectations: Structural reforms key to
regaining the economy’s positive trajectory
Interview: Mehmet Şimşek, Minister of Finance
Interview: Mark Lewis, Former Senior Resident
Representative in Turkey, International
Monetary Fund
A private line: The government continues
liberalisation efforts
Interview: Ömer Cihad Vardan, President,
Foreign Economic Relations Board of Turkey
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BANKING Keeping a watchful eye: The prospects for
growth are excellent so long as risks are
heeded
Interview: Erdem Başçı, Governor, Central Bankof the Republic of Turkey Interview: Ali Fuat Taşkesenlioğlu, CEO, Halkbank Entries and exits: The international presence inthe sector is set to change markedly Interview: Suat İnce, Deputy Chief Executive,Türkiye İş Bankası Interview: Hikmet Ersek, President and CEO,
Western Union
Loan rangers: The main players are alert to the
risk of the level of bad debt rising
Rate and see: The agencies’ verdicts shine a
revealing light on the sector
CAPITAL MARKETS To the marketplace: With its bourse easing
after a recent surge, the country looks to
regulatory reforms and multi-tier platforms to
encourage new listings
Interview: Vahdettin Ertaş, Chairman, Capital
Markets Board
Interview: İbrahim Turhan, Former Chairman
and CEO, Borsa Istanbul
INSURANCEProviding and expanding coverage: The
country’s insurance sector continues to offer
new and better products to a growing
population
Pensions boom: Newly passed legislation
ushers in a new era for private pension
contributions
Interview: Mehmet Bostan, General Manager,
Vakıf Emeklilik
Interview: M Uğur Erkan, CEO, Anadolu Hayat
Emeklilik
Talking takaful: Sharia-compliant insurance is
poised to receive government support
ISBN 978-1-910068-32-8
Editor-in-Chief: Andrew Jeffreys
Managing Editor, Asia: Paulius
Kuncinas
Editorial Managers: Joshua Blair, Geoff
Cooke
Group Managing Editor: Alistair Taylor
Chief Sub-Editor: Barbara Isenberg
Deputy Chief Sub-Editor: Martin
Stegman
Web Editor: Lorraine Turner
Senior Sub-Editor: Jennie Patterson
Sub-Editors: Usman Ahmedani,
Abraham Armstrong, Danya Chudacoff,
Sean Cox, Karla Green, Sam Inglis,
Krystell Jimenez, Jamie Leptien, Laura
Nelson
Contributing Sub-Editor: Miia
Bogdanoff
Analysts: Paige Aarhus, Jon Gorvett,
Andy MacDowall, Patrick Wrigley, Ayla
Jean Yackley
Senior Editorial Researcher: Susan
Manoğlu
Editorial Researchers: Sara Costa, Billy
Fitzherbert, Souhir Mzali, Jenna
Oelschlegel, Teresa Meoni
Creative Director: Yonca Ergin
Art Editor: Meltem Muzmuz
Graphic Assistants: Gülhan Atbaş, Arzu
Çimen
Illustrations: Shi-Ji Liang
Photographer: Mourad Hammami
Production Manager: Selin Bolu
Operations & Administration Manager:
Burçin Ilgaz
Logistics & Distribution Coordinator:
Esra Sezgin
Logistics Executive: Öznur Usta
Onwards & upwardsPage 18
An advantageous geographical position
means Turkey offers a high potential for trade.
With the economy long hampered by a heavy
dependence on imports, the government has
taken many steps recently to diversify mar-
kets, as well as cut the trade and current
account deficits. This has also helped to trans-
form the investment environment, with FDI
reaching record levels over the past decade.
CONTENTS TURKEY 2015
www.oxfordbusinessgroup.com/country/turkey
4
Made in TurkeyPage 78
Despite a slowdown in overall industrial
growth, Turkey’s demographic fundamentals
are helping fuel expansion in many segments,
from jewellery to metals, with a strong long-
term outlook for domestic retail. While fur-
ther growth may depend on broader recov-
ery in the EU, the defence and auto industries
are boosting exports and drawing investment.
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107
INDUSTRY & RETAIL Made in Turkey: Although industrial growth is
slowing, exports are up and a number of
segments have scope for expansion
Interview: Bora Yalınay, CFO, Ülker
Interview: Sadettin Korkut, General Manager,
Petkim Petrokimya Holding
High performance: The defence sector is
thriving with a range of new equipment and
systems being produced locally
Interview: Muharrem Dörtkaşlı, CEO, Turkish
Aerospace Industries
Iron in the soul: Metals industry will benefit
from an expected rise in demand
More precious: Legislative changes to further
boost growth of the jewellery industry
A leading light: Automotive sector sees a rise
in investment, output and exports
A growth market: Formalisation is being driven
by a new retail law as local outfits seek new
opportunities abroad
Slower growth: Although consumer sentiment
is weakening, the outlook remains positive
ENERGY Opportunity knocks: Taking advantage of low
prices to increase hydrocarbons supply
Liberalising power: The privatisation of assets
and infrastructure in the country’s electricity
sector continues
Trans-Anatolian steps: Natural gas is poised to
traverse the country through a new pipeline
project connecting Azerbaijan to Europe
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Interview: Besim Şişman, CEO and Chairman of
the Board, Turkish Petroleum
Still searching: Drilling for hydrocarbons
resources continues
Splitting the atom: Nuclear ambitions
encounter unexpected delays
CONSTRUCTION & REAL ESTATE Full speed ahead: Several large projects are
under way or in planning stages, while Turkish
firms are also in demand overseas
Keeping up with demand: The construction
and mining machinery and equipment
segment benefits from the vast amount of
activity taking place
Dialogue: Ergil Ersü, Chairman, Gama Holding,
and Orhan Paçacı, Member of the Executive
Committee and Shareholder, Mesa Holding
Interview: Emin Sazak, CEO, Yüksel İnşaat, and
Former President, Turkish Contractors
Association
Efficiency upgrade: Demand for insulation
surges due to regulations and growing
awareness
Safe as houses: Population and income growth
as well as strong foreign interest drive sector
expansion
AGRICULTUREReap what you sow: With the country already a
major agricultural producer, the government is
looking to consolidate growth
Good enough to eat: Turkey has made
important strides in food safety to meet EU
regulations and expand export markets
TRANSPORTOn the road: A spate of new highways, trains,
airports and other infrastructure projects are
in the works
Interview: Turgut Erkeskin, President,
Association of International Forwarding and
Logistics Services Providers
Interview: Mümin Kahveci, General Manager,
Istanbul Electric Tramway and Tunnel
Establishments
Age of rail: New investments are set to
improve and expand both intercity and
national rail connections
Chairman: Michael Benson-Colpi
Director of Field Operations: Elizabeth
Boissevain
Managing Director, Africa: Karine
Loehman
Country Directors: Solene Pignet,
Clémentine Hazeran
Field Operations Executive: Meltem
Okur
Field Operations Assistant: Arda Özgen
Project Coordinator: Firdevs İrem
Güller
For all editorial and advertising
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in a retrieval system or transmitted in
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prior written permission of Oxford
Business Group.
Whilst every effort has been made to
ensure the accuracy of the informa-
tion contained in this book, the
authors and publisher accept no
responsibility for any errors it may
contain, or for any loss, financial or
otherwise, sustained by any person
using this publication.
Updates for the
information provided in this
volume can be found in Oxford
Business Group's 'Economic Updates'
service available via email or at
www.oxfordbusinessgroup.com
CONTENTS TURKEY 2015 5
THE REPORT Turkey 2015
Full speed aheadPage 114
The construction sector has been one of
Turkey’s leading drivers of GDP growth over
the past few years, worth about €28.1bn
at current prices as of end-2014, up 14.5%
on a year earlier. With some $700bn in
infrastructure spending in the works and
about 1m permits issued for new projects
in 2014, up 21% on the previous year,
growth in the sector looks set to continue.
On the roadPage 136
State-backed mega-projects in Istanbul are
leading the way in the rapidly expanding
transport sector. The Marmaray tunnel and
metrobus corridor now link the city’s Asian
and European sides, while national airport
capacity has doubled since 2003. The gov-
ernment push for transport infrastructure
shows no signs of slowing, with high-speed
rail links, bridges and tunnels in the pipeline.
Reap what you sowPage 130
A top global producer of seven crops,
in the top five for 35 others, and with
a third of its landmass devoted to farm-
ing, the country’s agriculture sector is
strongly positioned to provide for both
domestic needs and export markets.
While the sector’s share of GDP has
declined from 12.1% in 1998 to 7.2% in
2013, its value has expanded each year.
Young and tech-savvyPage 146
A technologically adept population is
driving continued growth in the tele-
coms sector’s mobile voice and data
segments, which should only rise fur-
ther with the impending introduction of
4G. In the IT sector, fast-paced growth
in internet usage looks set to continue
with the roll-out of fibre-optic cables.
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TELECOMS & IT Young and tech-savvy: Demographic forces are
driving mobile up-take and expansion
Who you gonna call?: The take-off of business
process outsourcing
Next generation: The country rolls up its
sleeves to launch its 4G mobile network
Servers of joy: Mobile networks and fibre-optic
cables are expanding to meet demand
Interview: Mehmet Nalbantoğlu, CEO,
KoçSistem
HEALTHSmooth operators: Indicators are improving
under a far-reaching government programme
Interview: Hasan Ulusoy, Chairman, Nobel İlaç
EDUCATION & RESEARCH Walking the walk: The government is investing
heavily to achieve its education targets
Interview: Turgut Şenol, General Manager,
Teknopark İstanbul
Showing promise: Government incentives and
increased private sector participation are
helping to boost the sector
TOURISM Diverse appeal: An increasingly versatile tourist
offering is ensuring continued sector growth
Making room: Rising visitor numbers have
prompted a rush of international hoteliers to
the country
TAX Grant Thornton
Clarifications coming: A new income tax act is
in the making
Drawing down duties: A look at how tax law
deals with corporations
Attracting attention: Recommendations for
improving the investment climate
LEGAL FRAMEWORK Kılıç and Partners
Regulating for growth: Legal changes are
guiding and enabling foreign investment
across the board
Viewpoint: Harun Kılıç, Partner, Kılıç and
Partners
THE GUIDE What’s in a name?: A small tower with a big
history
Upon a time: History and viticulture beckon
visitors to a small treasure offshore
A good night’s rest: Some hotels to consider
for your stay
Listings: Useful phone numbers for local
services
Facts for visitors: Useful information for
first-time and returning visitors
SNAPSHOT 6
www.oxfordbusinessgroup.com/country/turkey
Turkey in figures
FDI, net inflows, 2004-14 ($ bn)
SO
UR
CE:
Wo
rld
Ban
k
0
5
10
15
20
25
1413121110090807060504
SO
UR
CE:
In
vest
me
nt
Su
pp
ort
& P
rom
oti
on
Ag
en
cy, D
elo
itte
Net FDI in real estate, 2008-14 ($ bn)
0
1
2
3
4
5
2014201320122011201020092008
SO
UR
CE:
TU
IK
Tourism sector income, 2004-14 (bn $)
0
7
14
21
28
35
1413121110090807060504
SOURCE: TUIK
Manufacturing 15.8
Wholesale & retail trade 12
Transport & storage 12
Real estate activities 9.8
Agriculture, forestry & fishing 7.1
Construction 4.6
Public admin., defence & social security 4.2
Professional, scientific & technical activities 3.4
Financial & insurance activities 3
Contribution to GDP by economic sector, 2014 (%)
Production of selected crops, 2013-14 (m tonnes)
SO
UR
CE:
TU
IK
0
1
2
3
4
5Green teaHazelnutsOrangesOlivesApplesGrapes
20142013
SNAPSHOT 7
THE REPORT Turkey 2015
SO
UR
CE:
TU
IK
Fixed-line & mobile subscribers, 2004-14 (m)
0
16
32
48
64
80
No. of mobiletel. subscribers
No. of fixed tel. subscribers
1413121110090807060504
Amount raised via IPOs by industry, 2014 ($ m)
SO
UR
CE:
Pw
C
0
40
80
120
160
200
Financial services
Real estate Pharma & biotech
Food &beverage
Ind. goods & services
Insurance
SO
UR
CE:
BP
Sta
tist
ical
Re
vie
w o
f
Wo
rld
En
erg
y 2
01
4
Natural gas consumption, 2003-13 (bn cu metres)
0
10
20
30
40
50
1312111009080706050403
Construction GDP, 2004-14 (TL bn, current prices)
SO
UR
CE:
TU
IK
0
16
32
48
64
80
1413121110090807060504
SOURCE: IMF
2013 2014 2015 2016 2017
GDP, current prices (TL trn) 1.57 1.72 1.88 2.06 2.25
GDP per capita, current prices (TL) 20,708.57 22,448.41 24,262.19 26,210.20 28,314.31
Total investment (% GDP) 20.96 21.91 22.19 22.25 22.37
Inflation, avg. consumer prices 6.64 5.30 5.00 5.00 5.00
(% change)
Vol. of imports of goods & services 11.33 7.17 8.54 10.15 10.16
(% change)
Vol. of exports of goods & services 3.14 4.01 4.97 5.31 5.42
(% change)
Population (m) 75.81 76.71 77.60 78.48 79.34
General gov't revenue (TL bn) 559.27 610.38 659.24 721.23 790.44
General gov't revenue (% GDP) 35.62 35.45 35.01 35.06 35.19
Total gov't expenditure (TL bn) 593.21 649.33 701.92 768.17 839.32
Total gov't expenditure (% GDP) 37.79 37.71 37.28 37.35 37.36
Gov't net lending/borrowing (TL bn) 12.29 8.10 4.10 4.09 5.88
Gov't net lending/borrowing (% GDP) 0.78 0.47 0.22 0.20 0.26
Gov't gross debt (TL bn) 557.29 609.26 660.64 716.34 774.63
Gov't gross debt (% GDP) 35.50 35.38 35.09 34.83 34.48
Select economic indicators, 2013-17
Internet banking transactions, 2005-14 (TL bn)
SO
UR
CE:
TB
B
0
600
1200
1800
2400
3000
20142013201220102005
SO
UR
CE:
TU
IK
*2
01
0 =
10
0
Industrial production index, 2005-14*
0
30
60
90
120
150
2014201320122011201020092008200720062005
9
Renewed efforts to address economic challenges
Concerns remain regarding freedom of the press
Election cycle creating a bevy of new developments
Government is maintaining strong regional ties
Country Profile
COUNTRY PROFILE AT A GLANCE
The country aims to make significant economic gains by 2023
Many have hailed Turkey’s notable development per-
formance over the past decade, and for good rea-
son. The country averaged 5.4% growth between
2003 and 2013, one of the highest rates in the world.
This was accompanied by drops in joblessness and
poverty, as well as gains in school enrolment, home-
ownership and life expectancy.
Furthermore, in November 2012, the republic
received its first investment-grade rating since 1994
– a testament to the success that policymakers have
had in reducing sovereign debt and external imbal-
ances. As part of the statement, Fitch also cited the
country’s strong sovereign, bank and household bal-
ance sheets as influencing the upgrade decision.
INDICATORS: Due to weak economic conditions and
tight monetary policies adopted by the central bank,
the country’s GDP growth rate was 2.9% in 2014,
which was lower than the 3.3% predicted for the year
as borrowing costs curtailed domestic demand. More
worrying, perhaps, was the continuing drop in net
foreign direct investment (FDI) inflow, from $12.7bn
in 2013 to $12.14bn in 2014, and the highest unem-
ployment rate in five years at 11.3%, which cast a
shadow over hopes of generating growth.
Declines in the current account deficit notwith-
standing, the downtrend in FDI also means that
Turkey is still heavily dependent on foreign portfo-
lio inflows to meet its funding needs. Yet the gov-
ernment is taking the long view, confident that
progress will continue if the country can maintain
political stability and leverage its competitive advan-
tages. These include a large domestic market, young
population, resilient financial system and strategic
geographic location. Buoyed by these strengths,
Turkey aims to become one of the world’s 10 largest
economies by the year 2023, when the republic will
mark the centennial of its founding.
INFRASTRUCTURE & TECHNOLOGY: A key pillar of
Vision 2023, as the long-term national development
plan is called, is infrastructure development. Over the
last decade public expenditure on transportation
infrastructure as a percentage of GDP has nearly
doubled, allowing for the construction of new ports,
airports, tunnels, railway lines and divided highways
nationwide. This upward spending trajectory is set
to continue, with the 2015 budget estimated to be
TL473bn (€166.54bn) as various infrastructure proj-
ects are planned or under way. Much of this capital
will need to come from the private sector, which
means that the state must improve the tendering
process for public works.
The quality of Turkey’s information and commu-
nications technology infrastructure has improved
markedly in recent years, with the domestic fibre net-
work reaching roughly 245,000 km as of end-2014.
According to the Information and Communication
Technology Authority, total broadband subscribers
reached 40m in the third quarter of 2014, more than
tripling since 2008, when the total was only 6m.
Given Turkey’s young demographic profile, it is
perhaps not surprising that the country is a leader
in mobile phone, internet and social media use. Aver-
age per person mobile phone talking time was 370
minutes per month in the third quarter of 2014,
which was well above Europe’s average of 170.
EDUCATION: Continued socioeconomic progress
will also require meaningful education reforms. More
students are entering the system, but Turkey still
lags behind similarly developed nations in enrol-
ment. Further, Turkish pupils achieved relatively low
scores on the 2012 International Student Assessment
(PISA), which revealed performance gaps between
male and female test-takers, and between test-tak-
ers in urban and rural areas. Skills gaps are also an
issue, with many local employers reporting that col-
lege graduates are unqualified for entry-level jobs.
To address these and other challenges, education
officials made big changes to the sector in 2012,
when the ruling Justice and Development Party (AK
Party) introduced a new “4 + 4 + 4” educational mod-
10
A new pageSignificant developments have occurred over the last decade
www.oxfordbusinessgroup.com/country/turkey
COUNTRY PROFILE AT A GLANCE
el dividing the school system into three four-year seg-
ments: primary school, middle school and second-
ary school. Equally important, the model increased
the mandatory enrolment period from eight to 12
years. Though many welcomed this development,
especially the extension of the mandatory enrol-
ment period, others criticised the move as a dis-
guised attempt to increase student enrolment at
the religiously oriented imam hatip schools.
ENERGY: Another challenge is the country’s lack of
energy resources. Turkey ranks among the top 25
nations globally for energy consumption, and domes-
tic electricity demand is rising by 6% per year. Yet
Turkey produces only small amounts of oil and nat-
ural gas, which has led to severe import dependence.
The national energy import bill reached $56bn in
2014, and is expected to hit $64bn by 2017.
In response, the state is implementing an all-of-
the-above energy strategy calling for more on and
offshore drilling, greater use of coal, additional devel-
opment of renewable sources, and the construction
of the country’s first nuclear power facilities. Efforts
are also under way to further liberalise the gas mar-
ket, which is dominated by the loss-making state
operator, BOTAŞ. Yet many have questioned why lib-
eralisation is proceeding so slowly; whether foreign
partners can be found to assist in exploration; how
a nuclear programme will be funded; and if regula-
tors can create market conditions that attract gen-
uine renewable investments.
To achieve its goal of becoming an energy transit
state, Turkey also aims to build regional gas pipeline
projects. According to officials from Turkey and Azer-
baijan, the Trans-Anatolian Pipeline (TANAP), which
will deliver 16bn cu metres of gas per year from the
Shah Deniz II field, will be operational in 2017. Turkey
itself will receive 6bn of the gas volume, and collect
handsome transit fees.
GEOGRAPHIC IMPLICATIONS: Turkey’s favourable
geography – it is surrounded by four bodies of water
and sits at the intersection of the Middle East, Cen-
tral Asia and Europe – also makes it a trading hub.
From 2002 to 2014 the volume of Turkish exports
rose more than four-fold, jumping from $36bn to
$157.6bn. By 2023, Turkey aims to achieve an annu-
al export volume of $500bn. Reaching this target will
largely depend on the performance of the manufac-
turing sector, especially the automotive, chemicals,
textiles and metals industries.
Turkey’s central location, combined with its sun-
ny climate, plethora of famous historical sites and
welcoming culture, also makes it an attractive tourism
destination. The 2023 development target for the
tourism sector is 50m annual visitors, up from an esti-
mated 31.78m visitors in 2012. Some industry stake-
holders are concerned that the rapid growth in the
tourism sector is threatening the integrity of some
sensitive areas; however, tourism has had an unde-
niably positive impact on the economy through mul-
tiplier effects. In 2014 the sector contributed 580,000
jobs, which accounts for 2.2% of total employment.
GLOBAL IMAGE: As more foreigners come to Turkey,
more Turks are also leaving their footprint abroad.
The country now has the second-highest number of
major international contractors in the world, with
firms especially active in MENA, where infrastructure
demand is rising fast. While competing in nearby
states, Turkish contractors typically benefit from an
understanding of local market conditions and cul-
tural ties dating back to Ottoman times.
Indeed, Turkey’s history as the last seat of the
Islamic caliphate, along with its current status as a
secular Muslim democracy, gives it a unique role in
global affairs. It is the only country, for example, to
hold membership in both NATO and the Organisa-
tion of Islamic Cooperation (OIC). However, some
regard Turkey’s Islamic identity as a barrier in its EU
accession negotiations, which remain stalled.
When the AK Party came to power in 2002, then-
Foreign Minister Ahmet Davutoğlu, who is now prime
minister, signalled that the new administration would
adopt a “zero problems with neighbours” policy that
prioritised greater regional cooperation. To some, this
vision has been challenged by the outbreak of the
Arab Spring, and by the Syrian conflict in particular.
In light of the unrest, the AK Party, which has repeat-
edly called for Syrian President Bashar Al Assad to
step down, maintains that the “zero problems”
approach has simply been adjusted to account for
other considerations, including the need to protect
human rights and new regional conflicts.
Indeed, Turkey’s soft power may have grown under
a more principled foreign policy, especially in the
Arab world. The Turkish International Cooperation and
Development Agency, which is building hospitals
and schools in some of the most impoverished places
on earth, is also playing a key role in establishing and
enhancing the country's image internationally. Yet,
given the rising number of journalists in Turkish jail
cells, as well as restrictive legislation on publish-
ing, more progress could still be beneficial at home.
11
THE REPORT Turkey 2015
The country is among the top 25 economies in terms of energy usage, with demand rising 6% per year
COUNTRY PROFILE OVERVIEW
As of 2013 the country had a per capita income of $10,971
The country is now in the midst of a lengthy politi-
cal cycle, with the local elections in March 2014
being followed in August by the country’s first-ever,
direct presidential elections. 2015 will also see the
country’s 18th general election, currently sched-
uled for June 7. Thus, these are very much political
and busy times for Turkey, a characteristic given
some edge by the turbulence of 2013, when the
country saw a sharpening of disagreement over the
direction of Turkey’s development and the role of
its leaders and institutions.
Nonetheless, the resounding victory of the sitting
government in the March 2014 local elections –
which were accepted by all sides as a ballot on the
national government, too – demonstrated the wide-
spread and continuous support for the leadership
of Recep Tayyip Erdoğan. This 60-year old leader
from the poorer, Kasımpaşa neighbourhood of Istan-
bul has come to dominate and symbolise modern
Turkey more than any other politician of the recent
Republican era. He now leads a nation that has grown
greatly in confidence, wealth and international
stature since his party took power in 2002.
PLANS FOR THE FUTURE: Now, the government is
looking forward to 2023, the centenary of the foun-
dation of the Turkish Republic, as a target year for
the achievement of a string of developmental goals.
If these are reached, Turkey will be among the world’s
top 10 countries in terms of the size of its econo-
my, with its per capita income around twice what it
was in 2013 at $10,971 and the country’s GDP
planned to grow from $822.13bn in 2013 to $2trn.
In doing so, it will also have likely become a region-
al political leader, powerfully influential in capitals
that range from the western Chinese frontier to the
Aegean Sea, and from Europe to the Congo. Whether
such ambition will be achieved remains to be seen,
but for sure, there is a great spirit of dynamism in
Turkey today – and national pride in the country’s
achievements, both contemporary and historical.
LAND OF EMPIRES: Today’s Anatolian Turks trace
their ancestry back to a group of tribes in eastern
central Asia that began westwards migration from
the 6th century onwards. Bringing with them their
Turkic language – the modern versions of which are
still spoken over a geography ranging from Western
China to Azerbaijan – and converting to Islam, the
Seljuk Turks were the first to establish a permanent
presence in Anatolia, starting from the 11th centu-
ry. There, they clashed with the Byzantine Empire,
beginning a conflict that would last until 1453, when
the Seljuk’s successors, the Ottomans, captured Con-
stantinople, now Istanbul.
By then, the Ottoman Empire had expanded into
the Balkans as well. It added territories over the fol-
lowing decades until reaching a golden age under
Sultan Suleyman the Magnificent in the 16th cen-
tury. By that time, most of the Middle East was under
Ottoman rule, along with North Africa, the Cauca-
sus, the Crimea and South-eastern Europe as far
north as the gates of Vienna. A multi-ethnic empire,
Ottoman Turkish, Greek, Arab, Kurdish, Caucasian
and Balkan subjects dominated trade, culture, poli-
tics and warfare in the Mediterranean, Black and
Red Seas for decades, while also holding the west-
ern end of that great medieval bundle of overland
trade routes, the Silk Road.
The Ottoman Empire then began a protracted
decline, however, in the centuries that followed, as
the power of an industrialising Europe and resurgent
Russia gradually pushed the Ottomans out of the Cau-
casus, the Crimea and the Balkans, then, in the late
19th and early 20th centuries, out of North Africa
and the Middle East. The final denouement came with
the First World War, when the Ottoman Empire joined
the losing side and was subsequently partitioned
and shared between the victorious Allies.
Confined to Anatolia and a sliver of Thracian land,
a period of great turmoil then ensued out of which
modern Turkey was born. In this, Mustafa Kemal
The Turks can trace their
ancestry back to
confederations of tribes
from central Asia that
began migrating in the
6th century, before
settling in Anatolia
around the 11th century.
13
THE REPORT Turkey 2015
Anatolia was also the seat
of power for the Ottoman
Empire, which stretched
across most of the Middle
East and North Africa, as
well as part of
south-eastern Europe.
Forging a new pathThe country has been through several changes and is set to make neweconomic and political gains in the years ahead
COUNTRY PROFILE OVERVIEW
Atatürk emerged as the leader of the resurgent Turk-
ish nationalists. Fighting off an invading Greek army
in western Anatolia and French occupation along
the country’s south-east coast, Atatürk also manoeu-
vred the British out of their occupation of Istanbul
and established the Turkish Republic in 1923, after
the last sultan had gone into exile. An unprecedent-
ed modernisation drive then began. The Latin alpha-
bet was adopted, in place of the Arabic, modes of
dress were changed, a command economy was insti-
tuted, and a national, rather than religious, interpre-
tation of history and the modern state was enforced.
A NEW ERA: Atatürk died in 1938, with İsmet İnönütaking over as president in what was largely an
authoritarian state, under a single political party –
the Republican People’s Party (CHP), founded by
Atatürk and the ancestor of the modern opposition
grouping. İnönü kept Turkey neutral during the Sec-
ond World War, while also allowing the first free
elections in 1950. However, the elections led to his
ouster by the Democratic Party of Ceylal Bayar and
Adnan Menderes, who then became prime minister.
Menderes was, however, overthrown in a military
coup in 1960 and subsequently executed. The mili-
tary restored civilian power soon after though, with
a succession of coalition governments following, led
once again by İnönü for a time, then SüleymanDemirel and Bülent Ecevit, who became major polit-
ical leaders of the 1970s, 1980s and 1990s.
Two more military coups followed, in 1971 and
1980, with the 1970s also seeing the Turkish mili-
tary’s intervention in Cyprus in 1974, which estab-
lished the current de facto division of the island. The
1980s premiership of Turgut Özal was also signifi-
cant, as his government launched a major liberali-
sation programme for the economy.
The post-Cold War period – Turkey has been a
member of NATO since 1952 and fought on the
Allied/UN side in the Korean War – saw the coun-
try’s first female prime minister, Tansu Çiller, and
the signing of a Customs Union with the EU. Turkey
has been pursuing membership of the EU and its
predecessors since the Ankara Agreement of 1963.
The 1990s were also a period of successive and
short-lived coalition governments, with Çiller going
into coalition with the Welfare Party in 1996. A “soft
coup” was subsequently unleashed by the military
in 1997 that saw this government ejected from
office. The coalitions that followed were also unsta-
ble, however, with major financial crises striking in
2000 and then again in 2001.
In 2002, general elections thus saw a resounding
victory for the Justice and Development Party (AK
Party), which had grown out of the Welfare Party, but
with a more politically and economically liberal agen-
da. Able to establish single party rule for the first time
since 1960, the AK Party won subsequent general
elections in 2007 and 2011. Its term of office has
also seen a major shift in power away from the mil-
itary – many members of which have since been
prosecuted for their role in the 1997 soft coup and
alleged role in other conspiracies. There has also
been a pronounced shift in power away from the old,
secularist, Kemalist elite that had dominated Turk-
ish politics since before the Second World War.
HEAD OF STATE: Under the current constitution, the
president is the head of state, with the power to
appoint the prime minister (usually the person able
to command a majority in parliament), the ministers
of government, (on the prime minister’s advice) the
Chief of the General Staff, the members of the Con-
stitutional Court and other top legal officials.
He or she also presides over the National Securi-
ty Council, at which the leading members of the gov-
ernment meet with the chiefs of the security forces,
and the Council of Ministers. He or she also appoints
rectors of universities and the members of a string
of key – and sometimes controversial– bodies, such
as the Higher Education Council. The president may
also issue decrees, although in most cases, these must
also be signed by the prime minister.
The president may also exercise a power of veto
over bills presented by the parliament, returning
them for further debate. If parliament continues to
approve the bill, however, the president is obliged
to sign the bill into law, or call a referendum. Until a
constitutional amendment was passed by just such
a referendum in 2007, the president was elected for
a single, seven-year term by parliament, rather than
by popular vote. The presidential election in August
2014 was the first time the head of state had been
elected by universal suffrage. The president can also
now run for a maximum of two, five-year terms.
EXECUTIVE POWER: Most political power lies cur-
rently with the prime minister, who is usually the
head of the largest party in parliament and who
appoints ministers and others to the cabinet. The
prime minister has considerable powers of appoint-
ment within state agencies, as well as being able to
dissolve parliament and call elections within the
five-year term of the assembly. The prime minister’s
14
�smet �nönü headed the Republican People’s Party and took over the presidency after Atatürk died in 1938
The Justice and
Development Party came to
power in 2002, and since
then the country has seen
a significant shift away
from military involvement
in political decisions.
The president is the head
of state and has the power
to appoint the prime
minister, government
ministers, the Chief of the
General Staff, members of
the Constitutional Court
and other top legal
officials, among others.
www.oxfordbusinessgroup.com/country/turkey
COUNTRY PROFILE OVERVIEW
government drafts and submits laws to the parlia-
ment while also deciding policy for, and giving direc-
tion to, state ministries, departments and agencies.
LEGISLATIVE MATTERS: The full name of the sin-
gle-chamber parliament is the Grand National Assem-
bly of Turkey (TBMM). It is composed of 550 deputies,
elected for four-year terms under a proportional
representation, party-list system. Parties must also
get at least 10% of the national vote in order to qual-
ify for seats in the TBMM, a threshold which has
worked strongly against minority and regional par-
ties. Independents may stand without requirement
for the 10% threshold, however, with some region-
al and minority parties thus unofficially fielding can-
didates in this category. The 2011 elections pro-
duced a victory for the AK Party, which garnered
49.83% of the vote, and 327 deputies. Runners up
were the CHP, with 25.98% of the vote and 135
deputies, followed by the National Action Party, with
13.01% of the vote and 53 deputies. Some 6.57% of
the vote went to “independent” candidates, many
of who subsequently became Peace and Democra-
cy Party (BDP) deputies. The BDP was a pro-Kurdish
party, based mainly in the south-east. Some 12 oth-
er parties ran candidates, but all received less than
1.5% of the vote and failed to gain any deputies. Bills
must be debated and passed by the TBMM before
going to the president for final approval. In 2013-
14, faced with a large number of bills, the TBMM
began bundling these together in a manner that has
been controversial. The current speaker of the TBMM
is Cemil Çiçek of the AK Party.
LOCAL AUTHORITIES: Turkey is divided into 81
provinces, with these further divided into 892 dis-
tricts. Each district has its own municipality, while
cities and towns within a district may also have a
municipal authority – the larger ones have several
– while cities of more than 750,000 inhabitants also
have a greater metropolitan municipality. For this rea-
son there are around 2856 municipalities country-
wide, following a reduction in numbers after some
smaller units were amalgamated ahead of the 2009
local elections. Each municipality is headed by an
elected mayor, who presides over an elected coun-
cil. There are also village councils in rural areas, and
sub-district units in urban areas, known as mahalles,
headed by a muhtar, who is also subject to election.
Local government is a significant force in Turkish
politics, as well as in the local economy. In 2013
around 30% of all public investment in the country
was carried out by local government units, with
approximately 80% of these carried out by munici-
palities. They are active in local health care and edu-
cation provision, as well as investing in transport
and communications infrastructure, environmental
protection and even tourism.
THE LAW: The judicial system divides first into civil-
ian and military branches, with each of these in turn
dividing into administrative and ordinary. In the mil-
itary branch, the Military Court of Cassation is the
highest ordinary body, presiding over military courts
and beneath them, disciplinary courts. On the civil-
ian side, the Court of Cassation is the highest ordi-
nary court, with district courts of appeals, then
courts of civil law and courts of criminal law com-
ing under this. On the administrative side, the Coun-
cil of State is the highest judicial body, followed by
district administrative courts, then administrative
courts and lastly tax courts.
Over the whole hierarchy sits the Constitutional
Court, with the Court of Jurisdictional Disputes on
the same level, deciding on issues between judicial
bodies. The High Council of Judges and Prosecutors
(HSYK), established in 1982, makes decisions on
appointments and promotions of judges, with HSYK’s
powers expanded under 2010 constitutional reforms
from seven to 22 members. Police and gendarmerie
(the rural police force) are affiliated to the Ministry
of the Interior, while prisons and detention centres
are affiliated to the Ministry of Justice.
OUTLOOK: The 2015 period is likely to be dominat-
ed by electoral activity, as the rival parties vie for the
presidency, followed by general elections to decide
on the government itself. In August 2014, one of the
earliest results in the first of these critical ballots
was Erdoğan’s presidency. This is widely expected to
lead to a sharp change in the role and powers of the
position too, as he was elected by popular will, rather
than decided by parliamentary vote.
As Erdoğan’s presidency continues it is likely to
develop a more active, chief-executive character
than the position previously did, with one challenge
likely to be that of achieving greater consensus with
those that voted for other parties, while also forg-
ing ahead with the kind of development the presi-
dent wants. The presidency may also likely have a
significant effect on the vote in the 2015 general
elections. The long history of the country and the
lessons of its turbulent past will likely stand
Turkey in good stead though, as it moves through a
packed agenda towards the republic’s first centennial.
15
THE REPORT Turkey 2015
In urban areas, sub-districts are known as mahalles and each is headed by a local official, or muhtar
Turkey is divided into 81
provinces, with these
further divided into 892
districts. Each district has
its own municipality, while
cities and towns within a
district may also have a
municipal authority. Cities
of more than 750,000
inhabitants also have a
greater metropolitan
municipality.
The Constitutional Court
presides over the entire
judicial system, while the
High Council of Judges and
Prosecutors makes
decisions on the
appointment and
promotion of judges.
COUNTRY PROFILE VIEWPOINT
President Recep Tayyip Erdo€an
Since the establishment of the republic in 1923,
Turkey has been in a state of constant flux. Due to
domestic and global developments, the country was
marred by political and economic instability for
decades. The economy was hindered by political set-
backs, growth was underperforming and the coun-
try struggled with skyrocketing, chronic inflation.
By the end of 2002, however, Turkey had entered
a new era of stability, prosperity and economic devel-
opment under the stewardship of the Justice and
Development (AK) Party. Hand in hand with demo-
cratic reforms, the country has significantly improved
its investment environment. With a staunch belief
in the entrepreneurial spirit of the private sector, the
current administration has embarked on a compre-
hensive reform programme that over the years has
created a robust business climate in which the pri-
vate sector has flourished.
Turkey’s economic growth, led by the private sec-
tor, has yielded impressive results in many areas,
such as macroeconomic stability and socioeconom-
ic development. Over the past 11 years, the econo-
my has grown by an average of about 5% a year in
real terms. As a result, the size of the economy
reached $820bn by the end of 2013, up from $230bn
at the end of 2002. Inflation has meanwhile been
tamed down to the single digits, budget discipline
has been achieved and public debt has been reduced
from 74% of GDP in 2002 to 36% in 2013.
We have also made sure that our economic poli-
cies improve people’s socioeconomic conditions. In
this regard, per capita income has more than tripled,
reaching about $11,000, while poverty has been
drastically reduced. As an illustration of this, back in
2002 the portion of the population that was living
on less than $4.30 a day was more than 30%. With-
in a decade, this figure had been reduced to 2.9%,
and we remain determined to eradicate it complete-
ly. Alongside this decrease in poverty, a new middle
class has emerged and spurred economic growth.
Political and economic stability, together with a
favourable investment climate, have also acted as a
magnet for foreign investors. Attracting foreign
direct investment (FDI) has been one of the main pil-
lars of our economic development policy. To this
end, in 2003, we introduced a new FDI law granting
foreign investors equal treatment to local investors;
guaranteeing their rights and the transfer of prof-
its; allowing them to purchase real estate in Turkey;
and providing them with the mechanisms for set-
tling international disputes. Moreover, we reinforced
the legal framework with effective institutions, estab-
lishing, under the auspices of the prime ministry,
the Investment Support and Promotion Agency of
Turkey, which serves and assists inbound direct
investors and reports directly to the prime minister’s
office. These efforts have yielded concrete results.
Turkey has attracted more than $140bn of FDI since
2002, compared to a total of less than $15bn dur-
ing the preceding eight decades.
I believe that this trend will continue apace. We
have embarked on a new economic journey that will
create more and more opportunities in Turkey. We
have set specific targets to achieve by 2023, the
centennial of the republic, and after a decade of
impressive economic performance, we have not
become complacent. Our targets for 2023 include
making Turkey one of the top ten economies in the
world with a GDP of $2tn, increasing GDP per capi-
ta to $25,000 and boosting the country’s exports to
$500bn. Also counted among the 2023 targets are
important upgrades to Turkey’s education, health
care and energy infrastructure.
We have already launched many of the infrastruc-
ture projects that will pave the road to 2023, and I
am happy to see foreign investors contributing on
this journey. As the prime minister of the Republic
of Turkey, I invite foreign investors to invest here,
and I give them my assurance that we will support
and assist them at every stage of their engagement.
16
A new journeyPresident Recep Tayyip Erdo€an, on his country’s economic rise
www.oxfordbusinessgroup.com/country/turkey
17
Trade & InvestmentSeeking to cut the trade and current account deficits
Exports reached an all-time high in 2014
Decline in oil prices lowers energy import bill
Foreign direct investment levels returns to growth
TRADE & INVESTMENT OVERVIEW
Great strides have been made in diversifying Turkey’s markets
Turkey has spent the last decade trying to maximise
the potential of its geographical position and abili-
ty to expand its economy with export-led growth.
While this has been hampered by a heavy depend-
ence on imports and a bulging current account
deficit, the country has made great strides in grow-
ing trade and diversifying markets.
With strong domestic growth and a sense of eco-
nomic stability following the difficulties of the 1990s
and the 2001 banking crisis, the country has been
able to radically transform the investment environ-
ment, garnering record numbers for foreign direct
investment in the last 10 years.
TRADE DEFICIT: In many respects 2014 was typical
of Turkey’s recent trade performance. The country
ran a significant trade deficit as it has in successive
years since the global financial crisis. In 2014 exports
grew by 3.9% to $157.6bn, while imports totalled
$242.2bn, a drop of 3.7%. As such the republic is run-
ning a trade deficit of $84.5bn, or around 10% of GDP.
This is the result of a multitude of factors. Even in
the pre-crisis years when Turkish exports were grow-
ing in double digits, the country was running a large
trade deficit. In 2007, for example, exports grew by
25.4% to $107.3bn, but the deficit was still a size-
able $62.8bn. This is indicative of the structural lim-
itations of the economy, with export and domestic
growth and production highly reliant on imports.
Indeed, according to the World Economic Forum’s
“Global Enabling Trade Report 2014”, intermediate
goods accounted for 61.3% of total imports in 2012,
with industrial supplies (primary and processed)
accounting for 45.5% and parts and accessories
accounting for 10.8%. In such circumstances, the
country has to run a large foreign trade deficit and
current account deficit to achieve strong growth.
Indeed, since 2006 the external trade deficit has
only been below 9% of GDP once, in 2009, when the
economy contracted by 4.8%. Similarly, the current
account deficit has only been below 5% of GDP once
in the last seven years, again in 2009. The structur-
al problems of the economy are also exacerbated
by Turkey’s dependency on energy imports.
In 2012, for example, net energy imports account-
ed for 73% of energy use in Turkey, according to the
World Bank. Turkey’s energy import bill stood at
$55.9bn in 2012, or 23.6% of the total value of
imports. This has been a chronic problem for the
country and a significant contributing factor to its
balance of payments problem.
ENERGY IMPORTS: As the government targets
becoming one of the top-10 largest economies by
2023, the demand for energy is likely to increase. The
government is adopting a range of measures to
lessen the country’s energy dependence and cut
the import bill. The primary policy is to boost domes-
tic energy production through the roll out of a nuclear
energy programme. The government plans to bring
the private sector on board to build three nuclear
plants in the next decade, cutting some $7.2bn from
the annual natural gas bill.
The government has already signed contracts with
a Russian firm, Rosatom, and a Japanese-French con-
sortium of Mitsubishi Heavy Industries, Itochu Cor-
poration and GDF Suez for the construction of the
first two nuclear plants on the Mediterranean and
Black Sea coasts, respectively.
The construction of the country’s first nuclear
plant near Mersin on the Mediterranean coast start-
ed in April 2015. Initially expected to begin genera-
tion in 2019, the Akkuyu plant is now likely to start
operations by 2020, while the second facility in Sinop
is expected to be operational by 2023.
However, the current account deficit is narrow-
ing: the 2014 deficit decreased to $45.8bn from
$65bn in 2013, according to the Turkish Central
Bank. In its “World Economic Outlook April 2015”
report, the IMF estimates Turkey’s ratio of current
account deficit to GDP to narrow to 4.2% of GDP in
2015 from 5.7% of GDP in 2014 thanks to a substan-
As the government aims to
become one of the
top-10 largest economies
by 2023, the demand for
energy is likely to increase.
The government is thus
adopting a range of
measures to lessen the
country’s energy
dependence and cut the
import bill.
18
Onwards and upwardsThe country has significant potential to boost trade and foreign investment
www.oxfordbusinessgroup.com/country/turkey
TRADE & INVESTMENT OVERVIEW
tial fall in the cost of energy imports. As an energy
importer, lower oil prices have benefitted Turkey and
are positively impacting the current account. The
price of Brent crude was at $45.25 per barrel in April
2015 – its lowest level since March 2009.
GOLD TRADE: In addition to energy imports, the
other major distorting factor for Turkey’s trade bal-
ance has been gold. In 2012 net gold trade record-
ed a surplus of almost $6bn on the back of a deal to
send gold to Iran as payment for natural gas and oil
imports. However, as the US closed a loophole in its
sanctions regime against Iran in the second half of
2013, these exports declined. Indeed, in 2013, Turkey
recorded a net gold trade deficit of almost $12bn,
as it replenished gold stocks while taking advantage
of cheaper prices in the international market.
In 2013 gold imports reached some 302.3 tonnes,
more than double the level one year earlier when
imports totalled 120.8 tonnes. This massive fluctu-
ation in gold trade had a substantial impact on the
country’s trade deficit for 2013. Indeed, excluding
the gold trade, exports grew faster than imports in
2013. Furthermore, excluding energy and gold
imports, Turkey’s current account deficit looked
much more healthy, standing at less than 1% of GDP.
In 2014 gold imports declined sharply, totalling 130.9
tonnes, according to data from Borsa Istanbul.
TARGET MARKETS: The prospects for foreign trade
and the current account in 2015 look promising.
The IMF says Turkey’s economic growth is likely to
increase to 3.1% in 2015, up from 2.9% in 2014, as
consumption will be boosted by lower energy prices.
Turkish exports have also become more competitive
as a consequence of a depreciating lira in 2013-15.
The country’s export growth is likely to be helped
by the recovery of its leading target markets. The slow
but steady recovery of the eurozone bodes well for
Turkish exports. Although the government has looked
to diversify Turkey’s export markets, the EU as a
whole remains a critical part of the republic’s trade
performance, accounting for 41.5% of total exports
in 2013 (down from close to 60% a decade earlier)
and 43.5% in 2014. The eurozone is showing clear
signs of recovery, growing 0.3% in the fourth quar-
ter of 2014 as a whole, while its largest economy,
Germany, expanded by 0.7%. The European Commis-
sion is forecasting growth in 2015 of 1.3%, which
would be the area’s best outcome since 2011 when
it grew by 1.6%. Meanwhile, the European Central
Bank has raised its GDP forecasts for 2015 and 2016
and projected 2.1% growth in 2017, the first time in
a decade that it has forecasted growth above 2%.
This augurs well for Turkey, especially considering
the impact the fallout from the Arab Spring has had
on its other main export market. Turkish exports to
the Near and Middle East declined by 16.1% to
$35.6bn in 2013 and to $35.4bn in 2014. As such,
the region’s share in Turkish exports fell from 27.8%
in 2013 to 22.5%. Excluding this unstable region,
Turkey is well placed to grow exports across all
regions. The country’s leading exports are automo-
tives, textiles and chemicals. One potential growth
market could be Iran. Given the loosening of the US
sanctions regime, Turkey’s neighbour could realise
its potential as a destination for Turkish goods. His-
torically, Turkish exports to Iraq and Iran have large-
ly run in parallel. However, since the introduction of
sanctions, their paths have diverged. Iraq is now
Turkey’s second-biggest export market after Ger-
many, with exports reaching some $10.9bn in 2014,
while Iran ranks tenth with around $3.9bn worth of
exports, according to TurkStat.
FOREIGN INVESTMENT: Beyond the general trade
environment, the government is also looking to bol-
ster foreign direct investment (FDI) to fund the cur-
rent account deficit. An uptick in FDI could help the
country to reduce its dependence on intermediate
imports and thus reduce the trade deficit in the
manufacturing and industrial sectors. It can also
help the country to develop higher-value products
and transfer knowledge to the local economy.
Turkey has certainly improved its ability to attract
foreign investment in the last decade. Put simply,
19
THE REPORT Turkey 2015
Top 10 countries by import, 2014 (bn $)
SOU
RCE:
TU
IK
0
6
12
18
24
30
SpainIndiaSouthAfrica
FranceIranItalyUSGermanyChinaRussia
Lower oil prices have reduced the cost of energy imports
The country’s export
growth is also likely to be
helped by the recovery of
its leading export markets,
such as the EU, which
accounted for 43.5% of
total exports in 2014.
TRADE & INVESTMENT OVERVIEW
between 2004 and 2014, the country attracted 8.5
times more FDI ($123.7bn) than it did in the whole
of the previous 80 years. And yet since a peak of
$22bn in 2007, Turkey’s FDI performance has been
stuttering. In 2013 the country received $12.4bn in
FDI, a decrease of 6% on the previous year, accord-
ing to the central bank. However, 2014 saw a slight
improvement to $12.5bn. The country’s sluggish per-
formance is the result, to some extent, of a weak
export environment. This is particularly true in the
automotive sector, a significant recipient of FDI, and
an industry that exports the majority of its products.
With Europe gradually recovering from its long
recession, the opportunities for export-led FDI growth
in Turkey are improving. Indeed, for the first time,
Turkey was ranked as one of the most promising
economies for FDI between 2013 and 2015 on the
UN Conference on Trade and Development “World
Investment Report 2013”. The government has cer-
tainly taken great strides to attract more FDI. In April
2012, for example, then-Prime Minister Recep Tayyip
Erdoğan (now the president) announced a package
of measures to incentivise investment including
export tax exemptions, value-added tax exemptions
and refunds, employment insurance support and
interest rate support.
Turkey has also been growing its base of special
economic zones with 59 technology development
zones (40 of which are currently operational) aimed
at bolstering research and development innovation
across the country, 289 organised industrial zones
(212 of which are operational) and 20 free zones
(of which 19 are operational). All of these zones
offer investors a range of exemptions and incentives
to support investment.
OBSTACLES: However, challenges remain to boost
FDI in the country. The corporate tax rate has been
brought down to 20% from 35% and foreign investors
are subject to exactly the same regulations, levies
and laws as domestic companies, however, taxation
remains a major concern for investors. According to
EY’s Turkey Attractiveness Survey 2013, corporate
tax remains an issue for potential investors.
Turkey ranks 56th out of 189 economies for pay-
ing taxes in the “World Bank Doing Business 2015”
Report. The bureaucracy surrounding tax payment,
as well as payment rates, is preventing the country
from a higher ranking. In August 2013 the Revenue
Administration altered its interpretation of build-
operate-transfer (BOT) agreements, effectively mean-
ing that investments made in a BOT project could
now be subject to taxation.
Fırat Yalçın, a partner at Pekin & Pekin, an Istan-
bul-based law firm, told OBG that the tax ruling is a
significant change in the taxation of BOT. “The rul-
ing is likely to significantly increase the tax burden
of investments made through BOT, and although the
tax burden may not have any major effect on the gov-
ernment budget, considering that investors will
include such cost items when bidding for public-
private projects, it will impact the cost of invest-
ment to the government,” he said.
Higher interest rates since January 2014 may also
have a negative effect on FDI given that it increas-
es the cost of money. While this is unlikely to deter
investors, coupled with the general economic envi-
ronment, it may lead to a wait-and-see attitude.
Indeed, the interest rate environment is likely to have
an impact on large-scale infrastructure projects in
the country, financed by private and foreign capital
predominantly on a BOT basis.
OUTLOOK: However, there is substantial potential
for FDI in the country. Turkey’s location, population
and longer-term growth potential make it an attrac-
tive option. In the short term, the weaker lira will also
offer opportunities, in terms of establishment costs
and export potential for foreign investors.
Indeed, the coming year is likely to see Turkey’s
trade deficit shrink as a number of factors converge
to boost exports. The return of growth to Europe,
the growth potential of the Iranian market, a weak-
er lira and weaker domestic demand all point to an
upsurge in exports, while imports are likely to decline.
20
FDI, net inflows, 2004-14 ($ bn)
SOU
RCE:
Wor
ld B
ank
0
5
10
15
20
25
20142013201220112010200920082007200620052004
In 2014 foreign direct investment reached $12.5bn
Turkey has been expanding
its number of special
economic zones, with 40
technology development
zones, 212 organised
industrial zones and 19
free zones currently
operational. All the zones
offer a range of
exemptions and incentives
to support investment.
www.oxfordbusinessgroup.com/country/turkey
TRADE & INVESTMENT ANALYSIS
The country scores relatively well for trade and investment freedom
Turkey’s trade record over the last few years has been
relatively impressive. Exports have risen substantially,
if erratically. In 2006, exports stood at $85.5bn. By 2014,
the figure reached a record high of $157.6bn. Howev-
er, imports have also grown rapidly, reaching $242.2bn
in 2014. This trade deficit, which reached 10% of GDP
in 2014, has been a perennial problem for the coun-
try. The country is looking to change this balance and
has placed better export performance at the heart of
its growth strategy up to 2023, the centenary of the
Turkish Republic. The government is targeting exports
of $500bn by that date as part of a plan to reach an
annual GDP figure of $2trn (up from around $800bn
in 2014) and a per capita income of $25,000 (up from
$10,400 in 2014). The country is certainly well placed
to bolster its trade volumes, both for import, export
and re-export. Turkey’s geographic location gives it
proximity to the markets of Eurasia, Africa and the Mid-
dle East. Some 56 countries lie within a four-hour flight
of Turkey, a swathe of countries with around 1.5bn
people and export potential of up to $10bn, according
to EY. The republic has also developed the infrastruc-
ture to maximise this trade potential.
FREER TRADE: The country scores relatively well on
the Heritage Foundation’s Index of Economic Freedom
2015 for trade freedom and investment freedom.
Turkey’s overall score of 63.2 ranks it 70th globally.
However, it scores 84.6 on trade freedom and 75 on
investment freedom (with a score above 70 denoting
that a country is mostly free and a score above 80 sig-
nifying that it is free). Turkey also scores well in the World
Economic Forum’s “Global Enabling Trade 2014” report,
ranking 46th overall, 34th for domestic market access
and 26th for its transport infrastructure. According to
the report, Turkey also has a maximum score, along with
34 other countries, on Customs transparency. But this
generally liberal trade regime will only get Turkey so far.
The government has also been pushing hard to con-
clude comprehensive and limited free trade agree-
ments (FTAs) with several partners to bolster trade.
The republic has 17 FTAs in force, is in negotiations
for a further 13 and has begun preliminary discussions
to commence negotiations on a further 10 with coun-
tries or country blocks including the US and Canada.
These FTAs have benefitted Turkey. In the years from
2000 to 2012, trade with FTA partners outperformed
the country’s overall trade. According to a November
2013 article by Ceren Savaser at Herdem Attorneys on
Mondaq.com, total exports in this period increased by
446%, while Turkish exports to FTA partners rose by
551%. By 2012 Turkey’s exports to FTA partners had
reached $14.5bn, compared to overall exports of
$152.5bn. In the same period, total imports to Turkey
increased by 340%, whereas imports from FTA partners
increased by 280%. By 2012 they had reached $10.7bn,
or 4.5% of the total. As the statistics suggest, Turkey’s
FTA trade, while relatively small, has outshone the coun-
try’s general trade performance. Moreover, it has ben-
efitted disproportionately from its FTAs compared to
its partners. These countries have a 4.5% share in
Turkey’s imports, but a much more impressive 9.5%
share in its exports. Out of Turkey’s 17 FTAs, seven part-
ners ranked in the top-40 export destinations in 2012
(Egypt, Israel, Georgia, Lebanon, Morocco, Switzerland
and Tunisia). While the government has struggled in
general terms to boost exports without a concomitant
increase in imports, the country has had no problems
in remaining competitive with its FTA partners. Turkey’s
general trade deficit stood at $84.1bn, or 10.7% of GDP,
in 2012. However, with FTA partners, the country was
running a $3.9bn trade surplus.
NEGOTIATIONS: It is hardly surprising that the govern-
ment is keen to conclude more FTAs. In April 2014 the
country signed an agreement with Malaysia; negotia-
tions with Singapore and Peru are progressing rapidly.
The Turkey-Malaysia FTA is targeted to boost bilateral
trade to $5bn by 2018 from around $1.1bn currently.
The two countries will also abolish visa requirements
for their citizens, and Malaysia has agreed to invest
$1.5bn in the Turkish economy across several sectors
In 2014 Turkey concluded
an agreement with
Malaysia, with the aim to
boost bilateral trade to
$5bn by 2018, while
negotiations with
Singapore and Peru are
progressing rapidly.
21
THE REPORT Turkey 2015
The country is looking to
change its trade balance
and has placed better
export performance at the
heart of its growth strategy
up to 2023, the centenary
of the Turkish Republic. The
government is targeting
exports of $500bn by
that year.
Maximising potentialFurther trade agreements are in the works
TRADE & INVESTMENT ANALYSIS
from transport infrastructure to health care. The gov-
ernment also began a second round of FTA negotia-
tions with Peru in January 2014. According to Peru’s min-
ister of foreign trade and tourism, Magali Silva, while
negotiations could take up to four years, the ministry
is hopeful they will be concluded sooner. Turkey’s FTA
negotiations with Singapore began in 2014. One of the
sticking points in the negotiations has been Singa-
pore’s services sector and the potential impact it could
have on the local economy. Indeed, while Turkey has
benefitted from such agreements in the past decade,
the government is trying to remain vigilant about the
potential damage that agreements with highly compet-
itive nations could have on the local economy.
ACROSS THE ATLANTIC: One of the main concerns
for Turkey’s trade policy currently is the potential Transat-
lantic Trade and Investment Partnership (TTIP), or FTA
between the US and the EU. Under the terms of the
Customs union between Turkey and the EU, established
in 1996, Turkey is obliged to apply the same tariffs as
the EU does to industrial products and processed agri-
culture products imported from third-party countries.
As such, if TTIP were signed, US products would get pref-
erential access to the Turkish market, while Turkish
products would gain no reciprocal benefit when enter-
ing the US market. The agreement could therefore have
a deleterious effect on bilateral trade with the US.
The trade balance between the two countries is
already in the US’s favour. In 2014 US exports to Turkey
were worth $12.7bn, while Turkish exports to the US
reached $6.3bn. Nonetheless, exports to the US are
growing rapidly. In 2012, they grew at 22%, almost
twice the rate of exports to the rest of the world, and
in 2014 they were up 12.4% year-on-year. Companies
exporting automotive parts, machinery parts, and iron
and steel have all gained a substantial foothold in the
US market. In order for exports to the US to continue
growing, Turkey is likely to look for a bilateral FTA with
its North Atlantic counterpart. Discussions have been
held regarding the commencement of FTA negotia-
tions, but there are impediments to the talks that go
beyond technicalities on the free movement of goods.
In any negotiations, the US is likely to raise concerns
about areas like freedom of press and the lack of trans-
parency in public procurement.
CHALLENGES: Among the steep challenges that still
need to be met to boost trade and investment, one of
the biggest is the issue of intellectual property and
counterfeit goods, which hampers both foreign invest-
ment and progress on FTAs. Turkey remained on the
watch list of the Office of the US Trade Representative
(USTR) in 2014. In a report from that year, the USTR
noted that several successful enforcement initiatives
led to the prosecution of individuals selling counter-
feit medicines online and the seizure of printing press-
es and materials used to counterfeit pharmaceutical
packaging, as well as the seizure of pirated books, fake
food products and counterfeit cancer treatments.
Nonetheless, the report said, “US rights holders con-
tinue to raise serious concerns regarding the export
from, and trans-shipment through, Turkey of counter-
feit and pirated products. In particular, industry has
expressed concern about the manufacture of counter-
feited luxury goods, digital media and textiles.” Enhance-
ment of Turkey’s copyright and intellectual property leg-
islation could thus give a sizable boost to trade.
Another issue whose resolution could have large
benefits for investment is the elimination of visa require-
ments for Turkish citizens visiting Europe’s Schengen
area. This took a step forward in May 2015, when the
EU trade commissioner and Turkish interior minister
announced a decision to revise the framework and
expand the scope of the EU Customs union, including
eventual visa liberalisation. Turkey has gained much
from the Customs union in terms of attracting foreign
investors. Its proximity to both the EU and the Middle
East, as well as its liberalised trade environment with
many of the countries in its hinterland, make it a desir-
able location for production and export – a case illus-
trated by high FDI levels in its automotive industry. If
Turkey is to get its external financing on a surer foot-
ing and meet its 2023 targets, FTA negotiations with
a host of countries will be crucial in the coming years.
22
Top 10 countries by export, 2014 (bn $)
SOU
RCE:
TU
IK
0
4
8
12
16
20
IranUAESpainRussiaUSFranceItalyUKIraqGermany
Exports reached a record high of $157.6bn in 2014
The growth in free-trade
agreements is likely to be
beneficial for the country’s
FDI stock. Indeed, Turkey
has already been able to
benefit from its Customs
union with the EU as a
means of attracting
foreign investors.
www.oxfordbusinessgroup.com/country/turkey
TRADE & INVESTMENT INTERVIEW
Richard Moore, UK Ambassador to Turkey
From an economic standpoint, how does the UK view
the importance of its relationship with Turkey?
MOORE: The relationship between our two countries
goes back a long way and has been rooted in econom-
ic and trading issues from the day the first English
ambassador arrived in Turkey in 1583. As Europe, and
the UK in particular, has reoriented itself towards more
export-led growth over the past few years, there has
been a real focus on building better trading relation-
ships with emerging markets. Turkey is right on Europe’s
doorstep and, as such, is a country on which European
nations should focus. In 2010 the UK and Turkey agreed
on an ambitious plan to double trade by 2015 based
on 2009 figures, and I can happily say we are current-
ly on track to meet this goal.
What industries pose the greatest potential in terms
of foreign involvement in the Turkish economy?
MOORE: UK companies are active in Turkey across a
wide range of fields. Some 2400 UK companies oper-
ate here, including household names such as BP, Shell,
Vodafone, Compass, HSBC, Tesco, B&Q and Harvey
Nichols. We focus our efforts where we can bring
expertise and experience to Turkey. The City of London
is working to support Istanbul’s plans to become a
major financial centre. We are also currently focusing
on three other high-value areas.
One is nuclear energy, where there are real oppor-
tunities for British and other European firms to help
Turkey develop capacity. The plans for three nuclear pow-
er plants have created demand for the expertise of all
types of companies, for example, engineering consul-
tancy firms. Another area of focus for us is healthcare,
in which the current Turkish government has invested
heavily since taking office. The construction of the third
Istanbul airport will also provide significant opportu-
nities for international companies. The sheer scope of
the project necessitates the involvement of many dif-
ferent specialty companies, such as design firms, high-
tech engineering consultancies and specialists in the
public-private partnership model. Overall, we look very
favourably on the various infrastructure improvements
upon which Turkey is currently embarking, and our
companies are committed to sharing their expertise in
order to help the country reach the ambitious devel-
opment goals of its 2023 vision. UK companies are also
increasingly partnering with Turkish companies in the
engineering and construction sectors to work togeth-
er in third country markets.
What more can the government of Turkey do to
attract increased foreign investment?
MOORE: Turkey has come a long way economically,
especially in the last decade or so of the AKP govern-
ment’s tenure. Overall the Turkish government is very
open to foreign investment and keen to encourage it.
The country has made great strides in this area since
opening up to increased international involvement in
the late 1980s under Turgut Özal. That said, when it
comes to various ease of doing business indices, Turkey’s
ranking is not commensurate with its importance to the
global economy, as the 16th largest economy in the
world. There seems to be a general consensus among
policymakers that they need to deliver new measures
to drive foreign direct investment, such as reducing bar-
riers to entry and encouraging further deregulation,
as well as implementing key supply side structural
reforms (e.g. in education) if the Turkish economy is to
develop its higher-value added export capacity.
Foreign investors want political stability allied to the
rule of law, as well as transparency and consistency in
the implementation of legislation. The EU accession
process, in its active phases, has been a very signifi-
cant driver of these types of reforms. That is one of the
reasons the UK is so strong an advocate of Turkey’s EU
vocation. I am confident that progress will continue to
be made over the coming years and that Jim (“BRICS”)
O’Neill, the British economist, was right to put the “T”
into MINTS – the countries with the best chance
of providing the new economic giants of the 2050s.
23
THE REPORT Turkey 2015
Open doorsOBG talks to Richard Moore, UK Ambassador to Turkey
TRADE & INVESTMENT VIEWPOINT
Dr Jim Yong Kim, President, World Bank Group
The founding father of the Turkish Republic, Mustafa
Kemal Atatürk, said, “Economic development forms the
backbone of the ideal of Turkey, which is free, independ-
ent, ever stronger and more prosperous”. Turkey has
made great strides in the realisation of this ideal, thanks
to a solid track record of macroeconomic management
and structural reforms. It is thus fitting that the gov-
ernment, led by Prime Minister Recep Tayyip Erdoğan,
has set ambitious targets for 2023, the centennial of
the foundation of the Republic.
At the World Bank, we are also setting some ambi-
tious goals: to end extreme poverty by 2030 and boost
shared prosperity for the bottom 40% in developing
countries. We will therefore need the support of all mem-
ber countries of the World Bank, as well as the private
sector, civil society and private foundations.
Turkey, given the significant progress it has made in
its own development, will play a key role. The country’s
economic achievements are an inspiration to many
developing nations. Indeed, we have started a project
with the government to share its development lessons
with policymakers throughout the world. Already, our
teams are bringing delegations from various countries
to Turkey for knowledge exchanges: Malaysia and Koso-
vo were interested in the health sector; Iraq in the social
security system; and Mauritania in the use of informa-
tion technology. Let me share just three of the many
lessons Turkey can offer the development community.
First, an example that is particularly close to my heart,
as someone who has worked in public health for many
years, is that Turkey took less than a decade to achieve
universal health coverage. The introduction of the
Health Transformation Programme in 2003 initiated a
root and branch reform of the health system. Since
1990, infant mortality has fallen by two-thirds and
maternal mortality by 80%, while average life expectan-
cy has risen by 10 years.
Countries can learn much from Turkey’s policies, as
well as the sequencing of reforms to create quick wins
for the population and overcome the resistance of
vested interests. In our flagship training course on
health reform, we highlight the country as a case study
of success in achieving universal health coverage.
Second, Turkey’s energy sector stands out among
many emerging market economies for the strength of
its regulatory framework, as well as its ability to attract
significant private investment. It is also notable for its
focus on renewable energy as a key element of a green-
er growth path. The country has largely eliminated
energy subsidies, which are fiscally costly and discour-
age much-needed investments in energy efficiency. As
a result, energy prices reflect market costs.
Third, lessons have been learnt from the devastat-
ing effects of the 1999 Marmara Earthquake and an
improved capacity to anticipate, mitigate and respond
to the risks of natural disasters. The Istanbul Seismic
Risk Mitigation and Emergency Preparedness Project
is a great example of a city-wide effort to improve
resilience to shocks that are likely to strike along the
North Anatolian fault line. In our “2014 World Devel-
opment Report: Risk and Opportunity – Managing Risk
for Development”, Turkey is featured prominently for
its work in this area. I could also mention progress in
the country’s banking system and fiscal consolidation.
Of course, Turkey’s own development agenda is not
complete. Many challenges remain: from boosting the
participation of women in the labour force to increas-
ing the skill levels of a young and growing labour pool;
from raising domestic savings to attracting more for-
eign direct investment to make growth less depend-
ent on short-term capital from abroad.
In addition, we have seen around the world how
important it is for citizens to feel they have a voice and
a stake in their country’s development. To be sustain-
able, economic prosperity has to provide opportunities
for all. This is an objective I know we share with Turkey’s
citizens and policymakers.
The World Bank is grateful for our partnership with
Turkey because it is based on mutual learning and
on a shared quest for the best development solutions.
24
Valuable lessons Dr Jim Yong Kim, President, World Bank Group, on the development lessons Turkey can share with the world
www.oxfordbusinessgroup.com/country/turkey
25
EconomyAmbitious growth targets on the horizon for 2023
Current account deficit in decline due to lower oil prices
Structural reforms needed to strengthen the economy
Privatisation efforts continue despite some challenges
ECONOMY OVERVIEW
Turkey has tripled its national income in the decade to 2013
Throughout 2014 Turkey had to shoulder its fair
share of international financial turbulence, espe-
cially in terms of currency volatility. However, despite
investor concerns, the country has largely retained
its appeal as a success story in the region with rel-
atively sound long-term growth potential, provided
the appropriate structural reforms are enacted.
The past decade has seen the economy thrive as
Turkey took significant steps forward in its develop-
ment. A young and growing population in a strate-
gically important location have marked Turkey as a
potential economic heavyweight. However, concerns
remain over renewed political uncertainty and the
private sector’s exposure to external debt.
FULL SPEED AHEAD: The government has set an
ambitious target of becoming one of the top-10
economies in the world by 2023, to coincide with
the centenary of the founding of the Republic of
Turkey. However, the optimism that gave birth to
this goal has dimmed somewhat, as external factors
have placed significant stress on the economy in
recent months. While it is better positioned than a
decade ago, the economy has also become more vul-
nerable and investors are beginning to question
whether Turkey can keep pace with the growth trends
of the past decade given its structural imbalances.
Since 1999 Turkey has recorded average annual
growth of 3.9%, making it one of the best perform-
ing emerging markets. Growth fell below 3% in 2014,
but there is potential for an uptick in 2015, with
support coming from domestic investment and the
prospect of modest growth in the eurozone.
GROWTH BY NUMBERS: While construction has
been a leading source of growth in recent years,
recording double-digit growth in constant prices in
2010 and 2011, this slowed to 2.2% in 2014. Accord-
ing to the Turkish Statistical Institute (TurkStat), the
largest contributors to the economy in 2014 were
manufacturing, with a 15.8% share of GDP in cur-
rent prices; wholesale and retail trade, with 12%;
transport and storage, at 12%; and real estate activ-
ities, with 9.8%. As a whole, services accounted for
58.4% of GDP in constant prices in 2014, while indus-
try contributed 28.7% and agriculture brought in the
remaining 12.9%, TurkStat figures show.
DEMOGRAPHIC DIVIDEND: Turkey’s fundamentals
bode well for strong economic growth. With a mar-
ket of 77.7m people as of the end of 2014, nearly
half of which are under the age of 30, there is room
for rapid expansion. As the country faces a falling
dependency ratio, which stood at around 50% in
2013, there will be less pressure on recurring gov-
ernment expenditure and a growing workforce to
generate government revenues. Government poli-
cies on labour and education are likely to have a
large impact on whether this potential is realised.
Additionally, Turkey’s strategic trade location, with-
in four hours’ flying distance of 1.5bn consumers,
presents opportunities for export-led expansion and
an attractive incentive for foreign direct investment.
TRACKING PROGRESS: Over the course of the last
decade, these factors have worked in the country’s
favour, as evidenced by a long run of sustained eco-
nomic growth. Between 2003 and 2013 Turkey’s
economy grew by a compound annual growth rate
of 4.4%, according to data from TurkStat, making it
one of the top performers in the G20. In 2010 and
2011 alone the country recorded 9.2% and 8.8%
year-on-year (y-o-y) growth. Indeed, Turkey has expe-
rienced a decade of heady growth and development
following the uncertainty of the 1990s, which were
marked by coalition governments, an insurgent war
in the east and the 2001 banking crisis.
STATE MEASURES: The ruling Justice and Develop-
ment Party (AK Party) has not been shy about laud-
ing its own achievements. In a November 2013
speech, Ali Babacan, deputy prime minister respon-
sible for the economy, reported that Turkey had
tripled its national income in the decade to 2013,
surpassing $17,000 in per capita national income at
27
THE REPORT Turkey 2015
Between 2003 and 2013
Turkey’s economy grew by
a compound annual
growth rate of 4.4%,
making it one of the top
performers in the G20. In
2010 and 2011 alone the
country recorded 9.2% and
8.8% year-on-year growth.
Great expectationsStructural reforms are key to regaining the economy’s positive trajectory
ECONOMY OVERVIEW
purchasing power parity. In real terms, GDP rose by
over 60%, while GDP per capita was up 40%.
The government has also been keen to stress its
stewardship of public finances. During the height of
the euro crisis at the end of 2011, for example,
Turkey’s performance compared favourably with that
of its European neighbours. Turkey’s budget deficit
at the time stood at 2.5% of GDP, within the EU
benchmark of 3% and well below that of its troubled
European neighbour, Greece, at close to 10%. A
decade of single party governments has also brought
public debt under control. At nearly 80% of GDP in
2001, it fell to 36% by 2013, substantially below
Greece (142.8%), Italy (119%) and Portugal (93%).
By 2016, the World Bank predicts it will reach 33%.
MAKING THE GRADE: The country was rewarded for
its course correction in 2013, when Moody’s Investors
Service raised Turkey’s sovereign bond rating to
investment grade, bumping it up from “Ba1” to “Baa3”,
with a stable outlook. This gave Turkey the same
credit rating as India, Spain and Columbia, bolster-
ing hopes it would attract a wider investor base.
However, by April 2014 Moody’s revised the coun-
try’s outlook from stable to negative, citing greater
external financing vulnerability due to lower global
liquidity and domestic political uncertainty, as well
as less optimistic near- and medium-term growth
forecasts. Moody’s most recently upheld this posi-
tion in April 2015. In terms of the banking sector, in
March 2015 Moody’s also reaffirmed its negative out-
look for the second year running, after putting 10
of its banks on notice for downgrades in early 2014
and lowering various ratings of 11 banks that June.
Standard and Poor’s (S&P) has been similarly bear-
ish. As the only one of the big three credit ratings
agencies not to grant Turkey investment-grade sta-
tus, S&P has maintained a “BB+” rating with a neg-
ative outlook, the highest junk status. However,
according to statements from Nihat Zeybekci, min-
ister of economic affairs, the outcome of the June
elections could have a positive impact on ratings.
BIG PLANS: Turkey’s track record over the last
decade has encouraged the government to set high-
ly ambitious growth targets for the country’s econ-
omy. Between 2014 and 2023 the government is
working to boost GDP from around $800bn to $2trn;
GDP per capita from $10,400 to $25,000; and total
exports from $157.6bn to $500bn.
For some time analysts have warned that it will be
difficult to replicate the performance of the past
decade, and that such ambitious growth figures can-
not be sustained with a burgeoning current account
deficit (CAD) and the structural problems that cre-
ated it. In January 2014 Sinan Ülgen, the director of
the Istanbul-based, Centre for Economics and For-
eign Policy Studies, told the press that Turkey’s
growth model based on low global interest rates and
large capital inflows was outdated. “For years, it has
been clear that this model would come to an end
the moment central banks, like the [US Federal
Reserve], started raising interest rates again.”
UP & AWAY: Much of Turkey’s growth since 2008
has been based on domestic consumption, rapid
credit expansion, and the construction and servic-
es sectors. This has led to rising energy and inter-
mediate imports to fuel manufacturing and exports.
While the loan-to-deposit ratio of the banking sec-
tor stood at 40% in 2003, from 2010 to end-2013 it
grew from 88% to 114%, according to Moody’s.
Although the sector’s 13.4% core tier-1 capital ade-
quacy ratio insulates it from a certain degree of risk,
banks are still exposed to market turbulence, espe-
cially with leverage rising from 8x to 9x since 2010.
Consumer debt has also increased, from 4.3% of
household disposable income in 2002 to 55% by the
end of 2013. Credit card debt alone rose by 22% in
2013 on the back of a 31% rise in 2012. Such con-
sumer-led growth is unsustainable in the long run.
STRUCTURAL CONCERNS: To achieve this kind of
persistent growth again, Turkey needs to do more to
tackle the problems of low-value production and
28
Credit card debt rose by 31% in 2012 and 22% in 2013
Between 2014 and 2023
the government is working
to boost GDP from around
$800bn to $2trn; GDP per
capita from $10,400 to
$25,000; and total exports
from $157.6bn to $500bn.
www.oxfordbusinessgroup.com/country/turkey
SOURCE: IMF
2014 2015 2016
GDP, current prices (TL trn) 1.72 1.88 2.06
GDP per capita, current prices (TL) 22,448.41 24,262.19 26,210.20
Total investment (% GDP) 21.91 22.19 22.25
Inflation, avg. consumer prices (% change) 5.30 5.00 5.00
Vol. of imports of goods & services (% change) 7.17 8.54 10.15
Vol. of exports of goods & services (% change) 4.01 4.97 5.31
Population (m) 76.71 77.60 78.48
General gov't revenue (TL bn) 610.38 659.24 721.23
General gov't revenue (% GDP) 35.45 35.01 35.06
Total gov't expenditure (TL bn) 649.33 701.92 768.17
Total gov't expenditure (% GDP) 37.71 37.28 37.35
Gov't net lending/borrowing (TL bn) 8.10 4.10 4.09
Gov't net lending/borrowing (% GDP) 0.47 0.22 0.20
Gov't gross debt (TL bn) 609.26 660.64 716.34
Gov't gross debt (% GDP) 35.38 35.09 34.83
Select economic indicators, 2014-16
ECONOMY OVERVIEW
pursue supply-side reforms that will lead to greater
labour productivity and larger domestic savings.
According to a report released by the Bahçeşehir Uni-
versity Centre for Economic and Social Research in
August 2013, the country runs the near-term risk of
falling into the middle income trap, as it continues
to face a lack of sufficient labour productivity and
a consequent inability to push up per capita income.
The events of 2014 highlighted the structural chal-
lenges and risks faced by the Turkish economy. Per-
ceptions of political uncertainty have discouraged
risk-averse investors and led to a flight to foreign
exchange for domestic deposits. At the same time,
external conditions, such as the US Federal Reserve’s
decision to pull back on quantitative easing, coupled
with the structural problems of Turkey’s chronic CAD,
are putting substantial pressure on the country’s
economy. The consequences of these trends – most
notably a falling lira and creeping inflation – pres-
ent a challenge to the strategy of growth at all costs.
Inflation concerns have been stoked by consecu-
tive interest rate cuts in January and February 2015,
on political pressure to boost domestic growth.
Although inflation remains above the 5% target set
by the Central Bank of the Republic of Turkey (TCMB),
as of April 2015 the consumer price index had risen
7.91% y-o-y, compared to 9.38% one year prior. While
lower oil prices are helping compensate for the infla-
tionary pressure of the rate cuts, continuing depre-
ciation of the lira is limiting this effect.
MORE NEEDED: The central crux for the country is
that annual growth of 4% may not be enough to
keep pace with population growth. “Turkey has a
young population and it is growing, so a fast growth
rate is crucial. If we grow 4-5% on average, it will not
generate unemployment,” Uğur Küçük, senior econ-
omist at Garanti Bank, told OBG. “This is an assump-
tion that is largely shared across the board, as well
as by the central bank.”
However, with GDP growth of 2.9% in 2014, accord-
ing to the IMF, the country’s unemployment rate
increased from 9.6% at the end of 2013 to 11.3% as
of January 2015. To both regain and sustain econom-
ic momentum, restructuring will need to be priori-
tised. In its medium term outlook, the government
has conceded that a 5% growth rate in 2014 will not
be possible. Instead, it is emphasising growth of 4%,
a lower CAD and greater productivity.
The government is aware that it is in a difficult eco-
nomic period, with US monetary policy and the EU’s
halting recovery continuing to have an impact. Back
in August 2013 Babacan told local press that, in light
of Federal Reserve tapering, “It should not be sur-
prising for Turkey to revise its growth rate below
4%… We set our annual exports target at $158m, but
it looks difficult to reach this target as well.”
STRONG CURRENT: The most significant obstacle
to the long-term health of the economy is Turkey’s
persistent CAD. Indeed, in the seven years to 2014,
the CAD registered below 5% of GDP just once, in
2009. Although the figure decreased by nearly 30%
in 2014, from $65bn in 2013 to $45.8bn, according
to figures from the TCMB, this was primarily due to
lower oil prices, which drove down the cost of ener-
gy imports. Weaker oil prices are expected to foster
further improvements in the current account in 2015
(see Energy chapter). In relative terms, the IMF
expects Turkey’s CAD to fall from 7.9% and 5.7% of
GDP in 2013 and 2014, respectively, to 4.2% in 2015.
However, as economic growth picks up to an esti-
mated 3.9% in 2016, the CAD could increase to 4.8%.
GROWING PAINS: The high CAD in 2013, up 34.2%
over 2012, was indicative of strong economic expan-
sion that year, at 4.1%, compared to sluggish growth
in 2012, when GDP rose by 2.1%, according to the
IMF. While a higher CAD can signify growth, its per-
sistence in Turkey underscores the need for restruc-
turing. IMF staff estimates put the medium-term
CAD at 5.5-6% of GDP based on current policies.
Turkey’s current account is particularly vulnera-
ble as GDP grows, with the deficit swelling as the
economy expands. Indeed, Turkey has become stuck
in what the IMF terms “boom and bust cycles”, with
31
THE REPORT Turkey 2015
Inflation has largely remained above the central bank’s target of 5%
Thanks to lower oil prices,
the IMF expects the
current account deficit to
fall from 7.9% and 5.7% of
GDP in 2013 and 2014,
respectively, to 4.2% in
2015.
SOU
RCE:
TU
IK
Number of people in the labour force, 2005-14 (m persons)
0
6
12
18
24
30
2014201320122011201020092008200720062005
ECONOMY OVERVIEW
growth being fuelled by imports and short-term cap-
ital flows. According to the IMF roughly 75% of the
downward adjustment in the current account in
2012 came from a cyclical drop in imports and unusu-
ally large net exports of gold. It was also the result
of a decline in investment rather than an increase
in savings. The fund’s annual staff report on Turkey
from 2014 notes, “The current account deficit
remains 2.5-5% of GDP higher than warranted by
fundamentals and optimal policy settings.”
Turkey’s reliance on imported energy is one of the
main factors behind the deficit. Indeed, the coun-
try’s net energy import bill reached $55bn in 2014,
with net energy imports accounting for 74% of ener-
gy use and 59% of electricity generation.
TAPER TANTRUM: Given the size of the CAD, the
country is particularly vulnerable to any external
shocks that could halt capital inflows, which are cur-
rently financing Turkey’s deficit. In the event of an
abrupt and pronounced reversal of inflows, the econ-
omy would almost certainly face a rough and rapid
adjustment leading to negative growth. Although
analysts have warned of this scenario for years, a vari-
ety of internal and external factors gained pace in
2013, lending greater credence to risk assessments.
In May 2013 the US Federal Reserve announced
that it might begin to wind down its large-scale asset
purchases. The programme, enacted in response to
the global financial crisis, has spurred lower US inter-
est rates, bringing greater liquidity to emerging mar-
kets offering higher returns. The tapering, which
began in December 2013, signals an eventual US
interest rate hike, which is likely to have a negative
impact on portfolio investment in emerging mar-
kets. However, weaker than expected job and infla-
tion figures in March 2015 have fuelled expectations
that the increase will not happen before September.
A reversal in investment flows is particularly trou-
blesome for a country like Turkey, which has become
so highly dependent on short-term capital inflows.
However, according the IMF, low interest rates in the
EU and Turkey’s investment-grade status could help
to mitigate this effect, creating more of a “mixed”
environment for capital flows. The Foreign Econom-
ic Relations Board (DEİK), having been restructured
in September 2014, is focused on reaching the Vision
2023 targets of boosting exports to $500bn and
the volume of foreign trade to $1trn. To this end, DEİKworks with international organisations to bolster
ties with the global business community and increase
opportunities for domestic firms (see interview).
EXTERNAL EXPOSURE: The more pressing concern
for Turkey at present is the amount of foreign debt
held that is set to mature in the near term. The short-
term external debt stock on a remaining maturity
basis, meaning debt that is set to mature within one
year, stood at $164.9bn as of end-February 2015, up
26% since the end of 2011. The vast majority – over
85% – of this debt is held by the private sector, with
more than two-thirds accounted for by banks. While
this increases economic vulnerability and presents
a long-term challenge to sustainable growth, the
banking sector has had “no difficulty in rolling over
its external borrowings and has adequate buffers
against any [foreign exchange] liquidity shocks that
may emanate from abroad”, according to the TCMB’s
most recent Financial Stability Report from Novem-
ber 2014. Moody’s has echoed this view, noting that
the country’s banks, corporates and public institu-
tions alike have historically been able to roll over
maturing debt even during times of crisis.
CURRENCY WOES: The currency composition of
Turkey’s short-term external debt stock is also note-
worthy, particularly in light of recent depreciations
in the lira. According to the TCMB, as of the end of
February 2015, just 12.1% of all short-term external
debt was denominated in lira, while more than half
was in US dollars and nearly one-third was in euros.
The CAD, fed by high imports, a substantial trade
deficit and newly vulnerable to capital outflows, has
had a sizable impact on the strength of the lira. The
currency depreciated 28% against the dollar between
May 2013 and the end of 2014, before falling by
another 15% through to the end of April 2015.
The depreciation of the lira has also been exacer-
bated by risk-averse local actors. According to Ozer
Balkız, the director of economic research at the Inde-
32
Just 12.1% of short-term external debt was denominated in lira as of the end of February 2015
According the IMF, low
interest rates in the EU
and Turkey’s
investment-grade status
could help to mitigate the
effect of a US interest rate
hike on capital flows.
The short-term external
debt stock on a remaining
maturity basis stood at
$164.9bn as of the end of
February 2015, up 26%
since the end of 2011.
www.oxfordbusinessgroup.com/country/turkey
SOURCE: TUIK
Manufacturing 15.8
Wholesale & retail trade 12
Transport & storage 12
Real estate activities 9.8
Agriculture, forestry & fishing 7.1
Construction 4.6
Public admin., defence & social security 4.2
Professional, scientific & technical activities 3.4
Financial & insurance activities 3
Other 28.1
Contribution to GDP by economic sector, 2014 (%)
ECONOMY OVERVIEW
pendent Industrialists and Businessmen’s Associa-
tion, “Turkey is a dollarised economy. When some-
thing bad happens, not only corporates, but also
consumers go into foreign exchange.” Since mid-
2013 many Turkish residents have been transferring
their bank deposits into foreign currencies – name-
ly euros, dollars and sterling – in an attempt to pro-
tect themselves from further currency volatility.
The instability of the lira has left the banking and
business sector exposed to substantial risk, given the
private sector’s share of foreign currency debt.
According to Emre Sezan, head of equity research
at İş Investment, private sector foreign currency net
debt stands at 22% of GDP, and depreciation of the
lira will necessarily increase the cost of servicing
these loans. According to the TCMB’s November
2014 report, currency risk is comparably higher
amongst electricity producing firms and real estate
investment companies, as they generate less revenue
in foreign currencies. However, non-performing loans
have been stable thus far, at 2.6-2.7% since 2011.
The depreciation of the euro against the dollar has
also had an effect on the corporate segment, with
45% of the country’s exports invoiced in euros,
according to the World Bank. This in turn has made
it more difficult for firms to finance dollar-denom-
inated imports, though the impact on the wider
economy has been negligible.
DOMESTIC DEMAND: In general terms, the new
regulations regarding consumer credit introduced
in early 2014 could have a negative effect on domes-
tic demand, though they are also likely to improve
the consumer loan portfolios of banks. Domestic
uncertainty ahead of the June 2015 general elec-
tions is also depressing demand. According to the
World Bank’s April 2015 Regular Economic Note,
consumer confidence is at its lowest level since
March 2009, when the global economy was in the
throes of the financial crisis. While major spending
decisions by households and corporates are being
put off until after the elections, the World Bank’s
3% GDP growth forecast for 2015 assumes that
domestic demand will recover shortly thereafter.
COURTING CONFIDENCE: In the short term,
Moody’s outlook downgrade in April 2014, which it
reaffirmed most recently in April 2015, is unlikely to
have a dramatic impact. However, if Turkey were
downgraded further, losing its investment grade sta-
tus, the country could witness more serious capital
outflows. According to Moody’s, while the country’s
sovereign rating is unlikely to see any improvements
in the near term, a move backwards in terms of pub-
lic finances, heightened political instability or a dete-
rioration in its external finances are all possible alert
signals for a ratings downgrade.
Fortunately, the government has had few problems
with its external financing needs. In April 2015 Turkey
issued a $1.5bn dollar-denominated bond with a
yield of 4.4% – some 250 basis points over compa-
rable US Treasury bills, according to the Turkish Treas-
ury. Combined with another $1.5bn issue in January,
this sale marks $3bn out of the $4.5bn in planned
issues for 2015. Oversubscribed by five times, the
April sale signals continued interest in the country’s
sovereign debt from international investors. Indeed,
just 15% of the bonds were sold to domestic investors.
MEASURED PROGRESS: Further improvements to
Turkey’s external position could be in the offing. As
of February 2015 the CAD was down by nearly 9%
from $46.9bn in September 2014 to $42.8bn, driv-
en by a $3.1bn drop in the energy deficit and a $2.1bn
adjustment on higher gold exports. This represents
a drop from 5.8% of GDP to 5.4% over the period.
Looking ahead, the depreciation of the lira should
also have a positive impact on exports and the cur-
rent account. Balkız told OBG, “We do not want the
lira to go to 2 [against the dollar] again, because it
kills the competitiveness of Turkish exports. We see
the effect of exports increasing. As developed coun-
tries show better performances, this is good for us.
Also, it will be positive for the CAD.” Indeed, most pre-
dictions are for a further contraction of the CAD in
2015. According to the World Bank, weak oil prices
could help cut it to 4.4% of GDP, which should help
to reduce the country’s external financing burden
from $220bn in 2014 to $200bn in 2015.
OUTLOOK: While a reduction in external vulnerabil-
ities is welcome in the short term, it belies persist-
ent structural concerns. As it stands, the country
remains reliant on domestic demand and a large
CAD to reach its growth targets, generate sufficient
employment or boost per capita income. In the long
run, the country needs to address supply-side reforms
such as labour market regulations and education.
While Turkey has recorded impressive growth in
the past decade, it may have reached its limit with-
out substantial structural overhauls of the econo-
my. If the country can overcome the current investor
uncertainty and improve productivity through much-
needed reforms, the ambitious growth targets
set by the government could eventually be reached.
34
Since mid-2013 many Turkish residents have been transferring their bank deposits into foreign currencies
Turkey issued a $1.5bn
dollar-denominated bond
in April 2015, its second of
the year. The sale, which
was oversubscribed by five
times, is indicative of
continued interest in the
country’s sovereign debt.
As of February 2015 the
current account deficit
was down by nearly 9%
from $46.9bn in
September 2014 to
$42.8bn. This represents a
drop from 5.8% of GDP to
5.4% over the period.
www.oxfordbusinessgroup.com/country/turkey
ECONOMY INTERVIEW
Mehmet Şimşek, Minister of Finance
Should the US Federal Reserve raise interest rates,
we may see a reversal in capital flows back to the
US. What impact would this have on Turkey?
ŞİMŞEK: The Federal Reserve’s potential interest rate
hike is a downside risk for emerging markets, but it is
manageable. We do not expect a globally synchronised
monetary tightening, as the European Central Bank
(ECB) and the Bank of Japan’s (BoJ’s) expansionary
monetary policy will mitigate the potential impact of
the Federal Reserve’s rate hike. Lower petrol prices will
also put downward pressure on inflation rates and help
to defer the Federal Reserve’s rate hike, as well as
encourage both the ECB and BoJ to pursue monetary
easing policies more aggressively. The economic recov-
ery in the US should support the global economy
through trade and investments. As far as Turkey is con-
cerned, domestic policies will greatly impact Turkey’s
growth. While the country has political stability, it also
has sound macro-economic fundamentals.
What impact is regional instability having on the
economy, and how difficult is it to plan a budget
with events seeming so precarious in the region?
ŞİMŞEK: We have significant fiscal space to respond
to external shocks. We have reduced the general gov-
ernment-deficit-to-GDP ratio from 10.8% in 2002 to 0.7%
in 2014. This is less than one-fifth of the Organisation
for Economic Cooperation and Development (OECD)
average and one-quarter of the Maastricht criteria.
Similarly, public sector debt has fallen from 74% in 2002
to 33.5% of GDP in 2014. In 2014 Turkey’s debt ratio
was less than one-third the OECD average.
We have also strengthened the regional dimension
of the incentives system and improved the attractive-
ness of the 6th Region – a grouping of low-income
provinces in the east and south-east – making this area
more resilient. We believe that in the long run, border
tensions will turn into a promising Middle East that
embraces stability and democracy, and Turkey, with
its high democratic standards, will benefit the most.
To what extent is it possible to quantify the cost of
the Syrian refugee crisis?
ŞİMŞEK:The Syrian migration is the largest refugee flow
of the century. The total number of Syrian refugees in
Turkey has reached almost 2m people, and over the last
three years 22 camps have been built in 10 cities. Asy-
lum seekers have been provided with health care, edu-
cation and food assistance. Turkey alone has spent
$4.6bn on the crisis. With this being said, it is difficult
to quantify the impact of the refugee crisis on the
economy, though there is evidence of food shortages
and housing prices increasing in border provinces.
Where does participation banking stand in Turkey
in terms of becoming a major financial centre?
ŞİMŞEK: Islamic finance is an area that dates back 30
years in Turkey and 50 years around the world. The
World Bank’s Global Islamic Finance Development Cen-
tre was established on Borsa Istanbul’s premises. The
centre is the World Bank’s only representative office
for Islamic finance in the international arena. We are
also planning to increase the share of Islamic banking,
which is currently around 6% of the banking sector in
Turkey today, to 15% by 2023.
With falling oil prices, the current account deficit
(CAD) is expected to dip below 5.5% of GDP in 2015.
What other measures have been put in place to
shrink the deficit should oil prices rise again?
ŞİMŞEK:On a 12-month rolling basis, CAD declined from
$65bn at year-end 2013 to $45.9bn at end-2014. Like-
wise, the current account balance, excluding gold and
energy, saw a $6.3bn surplus at end-2014, up from a
$4.1bn deficit in 2013. The CAD-to-GDP ratio declined
from 7.9% in 2013 to 5.7% in 2014. We had projected
the CAD-to-GDP ratio would be 5.4% in 2015 and 5.2%
in 2017; however, these number were based on oil
prices staying at $101.90. On the condition that oil
prices per barrel remain at around $60, these
figures will be lower by about two percentage points.
35
THE REPORT Turkey 2015
A new pathOBG talks to Mehmet Şimşek, Minister of Finance
ECONOMY INTERVIEW
Mark Lewis, Former Senior Resident Representative in Turkey,International Monetary Fund
What are the Turkish economy’s key strengths?
LEWIS: In addition to the obvious factors, like demo-
graphics and geography, Turkey’s private sector is very
dynamic and has demonstrated an ability to quickly
adapt to changes in the global economy through adjust-
ments to products, target markets and size. In addition,
the country’s balance sheets are generally strong, espe-
cially with respect to the public and banking sectors.
This strength provides resilience to shocks and is one
of the reasons Turkey was able to ride through the
recent economic crisis relatively unscathed.
However, there are potential weaknesses, notably
for corporations and households that are more exposed
to financial risks than the two sectors above. Foreign
exchange (FX) risk has grown over the past few years
as more firms have turned to foreign-denominated
debt to fund business. While some entities are hedged,
others are not, making many companies vulnerable to
exchange rate depreciation. Corporations also have
some interest rate risk and rollover risk, as a result of
short maturities. While these risks are not that high,
they have been growing and need to be closely moni-
tored. Households are generally in a better position, as
a group. There is very little FX risk, and interest rate and
rollover risks are much lower than for corporations.
Aggregate household financial assets are solid – 20%
higher than liabilities. That said, those with the assets
are not necessarily the same that hold the liabilities,
creating pockets of vulnerability among certain seg-
ments. Some middle- and lower-income households may
be overextended, resulting in high levels of consumer
debt. While the government’s consumer lending and
credit card regulations have been reasonably effective
at containing excesses, more may be needed.
To what extent does the sizeable current account
deficit (CAD) pose a risk to economic stability?
LEWIS: For 2014 we are forecasting a decline in the
CAD to 6.3% of GDP from 7.9% in 2013, due primarily
to an expected slowdown in overall GDP growth. Despite
this decrease, Turkey’s deficit remains considerably
higher than those in many other emerging markets. The
size of a CAD is less important than the ability of a
country to finance it. Over the past few years, emerg-
ing markets have benefitted from high global liquidity
because of loose monetary policies in the West. As a
result, they have been able to easily finance their deficits.
In Turkey’s case, this has been financed with short-
term foreign debt. However, as the US has begun to
move towards a normalisation of its financial conditions,
global capital inflows have slowed. For a country like
Turkey, where inflows fuel a large amount of domestic
consumption and investment, an abrupt decline in
international funding would result in a sharp slowdown
in the economy. While the country has not yet experi-
enced any significant problems attracting these income
sources, it will remain vulnerable to capital flow volatil-
ity as long as the CAD remains at its present level.
How can Turkey work to overcome its CAD risks?
LEWIS: One way to deal with this risk is by boosting the
country’s domestic savings rate, which at about 12%
of GDP is lower than in comparable markets. Increas-
ing this figure by 4% to 5% over the long term would
allow Turkey to finance more of its growth with its own
savings, as opposed to those of foreign countries. This
would reduce Turkey’s exposure to foreign capital flows
and, by allowing a larger amount of investment, would
lead to higher growth. The government’s overhaul of
the pension system was one step in the right direction.
Interest rates also play a role in encouraging savings,
especially when they are at a level enticing to savers,
but not too stimulative of consumption. And, while
public sector finances have seen steady improvement
over the past few years, their continued strengthen-
ing would help to raise the country’s overall savings rate.
The other major solution lies with improving Turkey’s
overall competitiveness. If its exports were more com-
petitive globally and its domestic goods were more
competitive with imports, this would reduce the CAD.
36
Tackling challengesOBG talks to Mark Lewis, Former Senior Resident Representative inTurkey, International Monetary Fund
www.oxfordbusinessgroup.com/country/turkey
ECONOMY ANALYSIS
The Turkish stock market is slated for partial privatisation by end-2015
Following the global financial crisis and the slowdown
in international financing, Turkey struggled to garner
interest in its privatisation programme and nearly a
decade of successful liberalisation slowed dramati-
cally. In 2011 privatisation revenues were $1.4bn,
down from a peak of $8.1bn in 2006. However, the
programme came roaring back in 2012. While some
obstacles had begun to emerge in 2015, several sig-
nificant sales have taken place in the past two years.
THE RIGHT TIME TO BUY?: Privatisation proceeds
reached a record high in 2013, amounting to $12.4bn,
and while figures were unavailable for full-year 2015
at time of print, as of October 2014 the government
had generated $10bn from the sale of state assets.
As a result, expectations for 2015 were high at the
end of 2014. Minister of Finance Mehmet Şimşek told
the press in January 2015 that the government was
planning to raise TL8.7bn (€3bn) from asset sales for
the year and TL6.8bn (€2.4) in 2016. The tenders for
the privatisation of the life insurance and pension
provider, Halk Hayat ve Emeklilik, and the non-life
insurer, Halk Sigorta, have been announced with a
deadline of September 2015, and five thermic and 49
hydroelectric power plants are slated for privatisation
in the next two years. In October 2014 comments to
the press, Şimşek noted that highways and bridges,
seaports, the venues for the Erzurum Winter Univer-
siade, 25 sugar factories, the Güllük Marina and state
real estate would also be up for sale in this period.
TOUCHY SUBJECT: In the past, privatisation efforts
have been a contentious political issue – with critics
from domestic labour groups and Turkish courts assert-
ing that the sales of state-owned assets were taking
place for less than their market value. For example,
then-Prime Minister Recep Tayyip Erdoğan raised con-
cerns about the value achieved during the 2013 sale
of the struggling Başkentgaz, Turkey’s largest natu-
ral gas grid serving Ankara. The company was sold
to the Torunlar Food Company for $1.16bn after
three previous tenders failed to find a qualified buyer.
Despite the critics, the privatisation programme
has helped to reduce the government’s balance sheet
obligations and created a revenue stream to support
its fiscal position. In 2012, for example, privatisation
payments far exceeded the $2.2bn target in revenue
from asset sales that the government had set at the
beginning of the year. This had a positive impact on
the country’s budget deficit, which fell to 1.2% of
GDP in 2013, below forecasts and the 2012 deficit of
2% of GDP. The deficit rose only slightly in 2014 to 1.3%
of GDP. The primary surplus also began rising in 2012,
from 1.2% of GDP to 1.6% in 2014. Budget revenues
increased by 17.1% to TL389.4bn (€137.1bn). Of this,
non-tax revenues accounted for 16.3% of the total.
TAKING IT SLOW: Recently, the optimism of late 2014
has been tempered by volatility in the lira and the
uncertain political environment preceding the June
2015 parliamentary elections. According to Bloomberg,
borrowing costs have risen dramatically, with the yield
on Turkey’s benchmark two-year up 2.38 percentage
points in early 2015 to a one-year high of 10.4%, in
late April. Meanwhile, the lira had fallen to a near-all-
time low against the dollar ($1:TL2.71) as of April
2015, a decline of 13% from the beginning of 2015
and 33% since 2013. The combination of high costs
and lira volatility has dissuaded investors, and the
government has delayed tenders. The tender for con-
struction of highways connecting Kinalı-Odayeri and
Kurtköy-Akyazı were moved to July 7 and June 30,
2015, respectively, from their original May 6 launch.
Meanwhile, the $2.76bn privatisation tender for
the national lottery to Net Holding and Hitay Invest-
ment Holding also fell through, when the consortium
failed to complete the deal by its April deadline,
although the government completed the sale to ERG-
Ahlatci, the second-highest bidder, for $2.75bn. In
spite of these challenges, Borsa Istanbul, the Turkish
stock market, announced a partial privatisation in
March 2015. The world’s 29th-largest exchange will
list up to 43% of its shares in a sale set for end-2015.
Privatisation proceeds
reached a record high in
2013, totalling $12.4bn,
and as of October 2014 the
state had generated $10bn
from asset sales.
37
THE REPORT Turkey 2015
The government is
expected to conduct sales
of highways and bridges,
seaports, sports venues,
sugar factories, a marina
and state real estate
property in the coming two
years.
A private lineThe government continues liberalisation efforts
ECONOMY INTERVIEW
Omer Cihad Vardan, Foreign Economic Relations Board of Turkey
How will DE�K’s new role aid efforts to attract for-
eign direct investment (FDI) and cultivate business?
VARDAN: In September 2014 the Grand National
Assembly voted to restructure DE�K, which will contin-
ue to support the integration of Turkish industry through
trade and investment relations. Operations were stream-
lined within the organisation. The offices of the pres-
ident and the prime minister provide increased support,
and our priority is to increase the capacity and effec-
tiveness of foreign trade relations. We want to see
Turkey emerge as a transcontinental business destina-
tion for multinational corporations. To help us in that
direction we are concentrating on exporting services,
as well as goods. We will also establish new business
councils and launch business development projects.
We are revamping our investment promotion strat-
egy with a two-pronged approach. First, we are setting
sector-specific investment targets. Attracting foreign
capital is an increasingly competitive endeavour, so we
need to send a clear message to investors and show
them that Turkey is ready for higher levels of invest-
ment. While we are shifting our focus to new sectors,
we will not stray too far from the industrial manufac-
turing base, where we have created attractive incen-
tives. Second, we are diversifying the global spectrum
of our foreign investors. Currently, 70% of FDI comes
from the EU. This needs to be balanced across other
parts of the globe to protect Turkey from economic
shocks from the EU. Thus far, we have not been suc-
cessful at attracting investment from new and emerg-
ing markets like the GCC, China and Latin America, but
we believe we can raise investment from these regions.
To what extent will the US Federal Reserve’s tighter
monetary policy pose a risk to investment in Turkey?
VARDAN: Tapering is a process which has been affect-
ing not only Turkey but a number of countries around
the world, particularly the developing ones. On the oth-
er hand, it is important to underline that Turkey’s main
focus in terms of capital flows in the following years
will be FDI, rather than short-term inflows. This kind of
long-term investment looks for two main properties in
a candidate economy: stability and growth potential.
Turkey, with its ongoing macroeconomic and political
stability – and its demographic and geopolitical advan-
tages for growth – will therefore still be an attractive
destination for global investors.
At this point, the economic restructuring package
recently announced by the government should also be
emphasised as the path to the transformation of the
Turkish economy. In that regard, one of the central
goals of economic and industrial restructuring is to see
Turkey become a technology-exporting country and,
generally, export higher-value-added goods in addi-
tion to services. In light of this, the importance of the
Transatlantic Trade and Investment Partnership (TTIP)
should be noted. When completed, the TTIP will see an
astonishing one-third of global trade volumes fall under
its umbrella. The benefits of this cannot be stressed
enough. Though not part of the EU, Turkey is a mem-
ber of the Customs union, and will surely be a partici-
pant in the partnership, whether through the insertion
of a set of special clauses, or separate free-trade agree-
ments with the US. In any case, the economic benefits
expected to come Turkey’s way are significant.
To what extent is foreign capital inflow important
for fuelling Turkey’s GDP growth?
VARDAN: The new norm of the global economy is mod-
erate growth. In such a world, where external adversi-
ties are reflected on its economic performance, Turkey
still manages to grow at a pace of 3-4%. What it needs
in the years to come will be a sustainable, quality growth
pattern supported by investment. So capital inflows will
matter not only for acceleration through investment
and trade, but also for further technological develop-
ment. Foreign capital inflows will also help finance the
current account deficit, which has been in a down-
ward trend and is expected to be reduced to more rea-
sonable levels through certain structural improvements.
38
Renewed purposeOBG talks to Ömer Cihad Vardan, President, Foreign EconomicRelations Board of Turkey (DEİK)
www.oxfordbusinessgroup.com/country/turkey
39
BankingAttractive demographics contribute to sector potential
Moves to trim loan growth help guard against risk
Buffers against potential shocks remains ample
Major international players continue to arrive
Slowing profitability likely to prompt consolidation
BANKING OVERVIEW
The sector has proved its resilience in recent years
Turkey’s banking sector has proved resilient to both
the global economic crisis and more recent fluctu-
ations in the country’s economy. Loan growth remains
fairly high by developed-market standards but has
trimmed in recent years, reflecting the market’s
increasing maturity as well as regulatory moves to
contain credit expansion with an eye on risk profiles.
In the medium to long term, the market should ben-
efit from the large population, the scope for growth
in a country with moderate levels of banking pene-
tration, and the expansion of a diversified economy.
However, recent events have shown that risks exist
from foreign currency exposure, concentration risk
in the construction sector, and the impact of eco-
nomic and political events on the incomes of cor-
porate and household borrowers.
TAKING THE PULSE: In February 2015, Deloitte, the
global professional services company, issued a report
which highlighted the industry’s strong growth over
the past few years, and the opportunities for future
expansion. Between 2007 and 2014, Turkey’s finan-
cial assets as a proportion of GDP rose from 146%
to 202%, according to Deloitte, which noted a fore-
cast rise to 247% by 2018. Despite rapid growth,
financial assets remain well below global averages
and even those for “economies in transition”: 813%
and 242%, respectively in 2014, forecast to rise to
854% and 320%, respectively, in 2018.
Turkey’s private sector loans-to-GDP ratio jumped
from just 33% in 2007 to 54% in 2014, although it
is still less than half the global average of 115%.
Loan growth in US dollar terms grew at a compound
annual growth rate of 12% between 2007 and 2014,
and is expected to clock up a similar rate up to 2018,
with the ratio of private sector loans to GDP fore-
cast to reach 66% in 2018. This compares favourably
to a global average of 6% and a G7 rate of 2%, and
is slightly above the average for economies in tran-
sition (11%). Meanwhile, deposit growth is forecast
to pick up from 6% in 2007-14 to 11% in 2014-18.
As the market has matured, and competition on
an already competitive market intensified, the net
interest margin has narrowed, from 4.5% in 2007 to
3.2% in 2014. Further compression is likely, to 2.8%
in 2018, just below the economies in transition aver-
age of 2.9% but still above the global level of 1.6%.
The message is that the sector has had a period
of strong growth and will maintain positive forward
momentum, while stabilising and moving towards
global norms. In the long term the scope for growth
is excellent, even in a competitive environment.
RECENT PERFORMANCE: In the early months of
2015 the sector’s performance picked up, despite
concern over Turkey’s political future with an elec-
tion looming, and the weakening of the lira.
Assets in lira increased by 4% to the end of Feb-
ruary from the end of 2014, while net profit jumped
8.6% from February 2014, with the sector as a whole
posting net profits of TL3.46bn (€1.22bn). Loan
growth in the first two months of the year was 3.8%,
reaching a total of TL1.29trn (€453bn).
However, in US dollar terms, assets fell due to the
decline in the lira. In April 2015 Intesa Sanpaolo’s
executive vice-chairman, Marcello Sala, announc-
ing his bank’s launch in Turkey, said that the four main
risks to the system are high levels of private debt,
the current account deficit, the lira’s depreciation
against the US dollar and high inflation.
STRENGTHS & WEAKNESSES: The IMF issued a
detailed staff report on Turkey in December 2014
as part of its “Article IV consultation” with the coun-
try. Under the fund’s Article IV, the IMF holds bilat-
eral consultations with its members, usually once a
year, with its representatives meeting a range of
officials, including those from the government and
from the Central Bank of Turkey (TCMB).
The report highlights the sector’s strengths and
weaknesses, noting its relative current stability, but
also the considerable risks that could arise, as well
as suggesting means by which the authorities could
In the medium to long
term, the market should
benefit from the large
population and the scope
for growth in a country
with moderate levels of
banking penetration.
As the market has matured
and competition has
intensified, the net interest
margin has narrowed, from
4.5% in 2007 to 3.2% in
2014. Further compression
to 2.8% in 2018 is likely.
40
Keeping a watchful eyeThe prospects for growth are excellent so long as risks are heeded
www.oxfordbusinessgroup.com/country/turkey
BANKING OVERVIEW
enhance the system’s operations and improve its
insulation from these risks.
HOLDING FIRM: As the report noted, Turkey’s banks
are fairly well-capitalised, with non-performing loans
(NPLs) relatively low, at just 2.8%. The fall in the lira
and rising interest rates had not, at the time of the
IMF’s consultations, substantially increased the NPL
ratio. Loan growth has helped offset a rise in bad
assets, keeping the NPL ratio in check.
Banks have been able to pass interest rate hikes
on to borrowers, maintaining the net interest mar-
gin at around 2%. Some analysts had expected a
tightening of margins, but this did not occur. Banks’
on balance sheet short FX position also bolstered
margins in the wake of the lira’s fall. However, the
rising rates (as well as factors such as lower econom-
ic growth and a higher risk perception) did trim cred-
it growth somewhat, putting downward pressure on
return on equity, which stood at 126%.
Banks’ buffers to shocks remain ample, with cap-
ital adequacy standing at 16%, well above the min-
imum demanded by regulators, and most capital is
Tier 1. Liquidity adequacy ratios (at maturities of
one week or one month total or foreign currency only)
are also ample, with liquid assets covering more than
100% of short-term liabilities – and this despite
rather conservative assumptions on the proportion
of deposits that are vulnerable to capital flight. Stress
tests have also shown that the system is well pre-
pared for even significant shocks.
FOREX EXPOSURE: One of the biggest risks to the
banking sector – and to the Turkish economy as a
whole – is over-reliance on foreign exchange financ-
ing. In recent years, banks have relied on cheap
wholesale financing to fund lira-denominated loans.
Given the lira’s historic vulnerability and its recent
depreciation, this has become a concern for the sec-
tor and the authorities overseeing it.
At the end of 2014 the sector had an overall loan-
to-deposit (LTD) ratio of 114%. In other emerging
markets, including in Turkey’s neighbours in Central
and Eastern Europe, with which the country is some-
times bracketed by financial institutions, there have
been efforts to reduce the LTD to 100% or below in
the wake of the global financial crisis. There is a
sense that banks need to rely more on deposits to
finance loans, in order to reduce risk. Turkish banks’
foreign currency LTD ratio remains below that, at 84%,
while local currency LTD is at 131%.
According to the IMF, wholesale external funding
denominated in foreign currency is helping drive the
expansion of lira-denominated lending. Naturally,
this exposes banks to risk of their external obliga-
tions rising in value relative to the debt that they can
call on from their own customers. According to the
IMF, foreign exchange liabilities now outstrip deposits
by TL397bn (€140bn), or 21% of total assets.
The fund says that foreign exchange exposure
through this mechanism more than doubled to
€103bn by early 2014, from €46bn in 2009. Banks
are aware of the risk, and hedge it off balance sheet,
so the sector’s net open foreign exchange position
is only around 0.1% of GDP.
However, the IMF has warned that in the event of
market sentiment turning negative, the rollover risk
(refinancing risk) – and thus foreign exchange liq-
uidity risk from gross forex exposure – is significant.
The fund suggests that banks’ required reserve
deposits with the central bank could be used to sup-
port foreign exchange liquidity.
Banks also have indirect exposure to exchange
rate risk via foreign currency lending to non-finan-
cial corporates. These types of loans have increased
more than three-fold in less than a decade, reach-
ing some €114bn in July 2014, up from less than
€30bn in 2008, partly as a result of tax and pruden-
tial policies that encouraged the shifting of foreign
currency lending onshore.
MITIGATION: Risk is somewhat mitigated by pruden-
tial regulations that restrict foreign currency lend-
ing, limiting them to those with export receipts,
and those with better ability to hedge financially
and access foreign currency denominated assets.
41
THE REPORT Turkey 2015
Internet banking transactions, 2005-14 (TL bn)
SOU
RCE:
TBB
0
600
1200
1800
2400
3000
20142013201220102005
Banks have been able to pass interest rate hikes on to borrowers
At the end of 2014 the
sector had a
loan-to-deposit ratio of
114%. In the wake of the
global financial crisis there
have been efforts to
reduce this ratio to 100%
or below.
BANKING OVERVIEW
A recent TCMB study suggested that export
receipts help hedge a net open position. However,
the IMF calculates that around €20bn in foreign
exchange-indexed loans is not covered by these pru-
dential regulations, despite similar risks.
One blessing for the sector is that foreign curren-
cy lending to households is forbidden. This has helped
prevent the soaring NPLs seen in parts of Central and
Eastern Europe, where banks lent freely in euros and
Swiss francs to households during the boom years
of the last decade, only to see households unable to
service the debt when the economy turned down-
wards and currencies fell in value. Hungary and
Romania have been particularly affected.
PROFITABILITY EASING: Sector profitability as a
whole has declined in recent years, dragged down-
wards largely by lower net interest income and less
efficiency. Despite a doubling in loan volume and a
50% increase in equity since 2010, profits have
scarcely risen, according to the IMF.
Between 2005 and 2010, return on average equi-
ty (ROAE) averaged 23% and return on average assets
3%, but these have now fallen to 13-15% and 1.5-
2%, respectively. Since 2010 ROAE has slipped by an
average 9.5 percentage points, with approximately
80% of the reduction due to falling net interest
income, and most of the remainder caused by a
decline in net non-interest income.
Net interest income has fallen due to a drop in cred-
it extended to the government, without a corre-
sponding fall in interest expenses. Interest income
dropped by 17.4 percentage points after a 1.8 per-
centage point fall in loan book profitability, but large-
ly driven by a 13.5 percentage point fall in interest
derived from securities after a decline in the pro-
portion of government securities in banks’ portfo-
lios. Government securities accounted for 38% of
total assets in 2010, falling to 16% in 2014.
CONSOLIDATION: Falling profits and rising risk may
catalyse consolidation, or at least efforts to improve
efficiency in the sector. As the IMF notes, “over the
medium term, banks will need to bring loan growth,
equity and profits back into line, with a focus on
enhancing margins”. Banks can boost efficiency by
better pricing, cost efficiencies (which in some cas-
es slipped during the years of strong growth, due to
a lack of incentive), improved risk management and
increasing revenues earned from fees.
The IMF has praised the TCMB for its efforts to slow
consumer credit growth and improve its stress-test-
ing procedures. In 2013 credit card limits were tight-
ened and provisioning rates were increased, and in
February 2014 the central bank tightened limits on
instalment purchases. These measures caused a rap-
id deceleration in credit growth from 40% to 18% in
the year to August 2014, based on an annualised 13-
week moving average. “The heightened scrutiny for
credit cards and consumer loans that the regulations
introduced were needed, especially the strict rules
for fees, loan sizes and settlement periods,” Cem
Mengi, the former deputy CEO of ING Bank, told OBG.
The IMF noted that further macroprudiential meas-
ures to target banks’ wholesale foreign currency
financing would be worthwhile, to trim foreign
exchange leverage in the banking system. Measures
it suggested included reducing inducements for the
non-financial corporate sector to take on foreign
currency risk, for example increasing capital charges
or greater provisioning for foreign exchange loans
to unhedged corporates, and matching the pruden-
tial regulation of foreign exchange-indexed lending
with direct foreign exchange lending.
“Consideration should also be given to complemen-
tary non-price measures,” the fund said. “For instance,
a ceiling on the use of derivatives for FX hedging pur-
poses while keeping the current net open position
limits, or on the non-core to core foreign exchange
liabilities ratio would have the obvious impact of
containing wholesale FX funding.”
The IMF said that these measures would indirect-
ly affect domestic demand, but would not stand in
place of a tighter macroeconomic strategy as a whole
from the government. Furthermore, such measures
would have to be implemented carefully, taking into
account the extent to which banks can pass
costs on to customers, whether creditors or debtors.
42
SOURCE: TBB
Name Type Assets ($ bn)
Türkiye Cumhuriyeti Ziraat Bankası A.Ş. State-owned deposit bank 104.67
Türkiye İş Bankası A.Ş. Privately-owned deposit bank 101.44
Türkiye Garanti Bankası A.Ş. Privately-owned deposit bank 94.37
Akbank T.A.Ş. Privately-owned deposit bank 88.73
Yapı ve Kredi Bankası A.Ş. Privately-owned deposit bank 74.09
Türkiye Halk Bankası A.Ş. State-owned deposit bank 65.79
Türkiye Vakıflar Bankası T.A.O. State-owned deposit bank 64.67
Finans Bank A.Ş. Foreign bank 32.74
Denizbank A.Ş. Foreign bank 30.82
Türk Ekonomi Bankası A.Ş. Privately-owned deposit bank 26.98
Top 10 banks by assets, Sept. 2014
Falling profits and rising risk may prompt consolidation in the sector
Tightened credit card
limits, increased
provisioning rates and
stricter limits on instalment
purchases caused a rapid
deceleration in credit
growth, from 40% to 18%,
in the year to August 2014.
www.oxfordbusinessgroup.com/country/turkey
BANKING OVERVIEW
AML & CFT: In another area of regulation, Turkey
has made significant progress: tackling money laun-
dering and financing of terrorism. This is particular-
ly significant for Turkey, which has historically had
issues with corruption and has suffered from terror-
ist attacks, and has been seen as a conduit to the
wars in the Middle East. In October 2014 Turkey was
removed from the Financial Action Task Force list of
countries with “strategic deficiencies” in their anti-
money laundering and combating financing of ter-
rorism frameworks, having made steps to tighten
rules criminalising financing of terrorist organisations
and setting up procedures to identify, freeze, and con-
fiscate assets linked to terrorism.
PLAYERS: As of the end of the third quarter of 2014
there were 46 banks in Turkey, with total assets of
€604bn, employing close to 200,000 people. The
market is dominated by seven institutions, though
there are a range of other players as well as devel-
opment banks, investment banks and banks focus-
ing on specific market niches.
The biggest bank in terms of assets is the state-
owned Ziraat Bank, established in 1863, with assets
of €78.8bn as of the end of the third quarter of
2014. The other banks in the top five are all private-
ly owned: İşbank, with assets of €76.4bn; Garanti Bank
(€71.1bn); Akbank (€66.8bn); and YapıKredi
(€55.8bn). They are followed by two state-owned
banks, Halkbank (with assets totalling €49.6bn) and
Vakif Bank (€48.7bn), two foreign-owned institu-
tions – Finansbank (owned by the National Bank of
Greece), with assets of €24.7bn; and DenizBank,
acquired by Sberbank in 2012, with €23.2bn. Com-
pleting the top 10 is Ekonomi Bank, with assets of
€20.3bn. Other major international banks present
on the market include HSBC, Citibank, ING and RBS.
PERFORMANCE: The major banks’ key performance
figures differ considerably, reflecting differences in
their management and strategies. As of the first
quarter of 2014 – the last year for which figures were
available at time of press – net interest margin ranged
from 3.9% for Vakıfbank to 5.1% for Finansbank,
according to a report by investment bank JP Mor-
gan. Akbank stood at 4.4%, İşbank at 4.2%, Garanti
at 4%, Halkbank at 4.6% and YapıKredi at 4.1%.
Garanti had the highest return on equity, at 15.3%,
with Halkbank at 15.2%, İşbank at 12.8%, Akbank at
12.1%, Vakıfbank at 10.9%, YapıKredi at 9.4% and
Finansbank with 7.1%. Loan impairment charges as
a proportion of average loans varied from 2% for
Finansbank to 0.9% for Halkbank.
Despite the variations in performance, in its report
JP Morgan said that it continued to see Turkey’s
biggest systemic banks as a “generally homogenous
asset class, with the broadly similar credit metrics
and the same assumptions of systemic importance”.
However, it did highlight potentially slightly weaker
performance from Finansbank and YapıKredi due to
their stronger focus on consumer lending. Consumer
confidence has dipped in late 2014 and early 2015
due to lower economic growth, rising inflation and
a new degree of political uncertainty.
COMING & GOING: Thanks to its size and growth
potential, the Turkish banking market continues to
attract international institutions looking to establish
or expand their presence in the country. This is
despite the cooling of market sentiment and the
growing appreciation of risks from loan growth, the
depreciating lira, and the slowing economy – indeed,
for some investors, this is the time to capitalise on
more attractive capital values.
In November 2014, Spain’s Banco Bilbao Vizcaya
Argentaria (BBVA) raised its stake in Garanti from
24.9% to 40% for an additional €2bn, giving it con-
trol of the bank’s board, with seven of 10 members.
BBVA had acquired its stake in Garanti for €4.4bn in
2011, with a view to expanding its holding and tak-
ing board control in 2016; in the end, it moved ear-
lier to capitalise on market conditions.
Jaime Saénz de Tejada, BBVA’s chief financial offi-
cer, told the press that his bank had achieved a “very
45
THE REPORT Turkey 2015
There are 46 banks in Turkey, employing almost 200,000 people and with total assets of €604bn
Consumer confidence dipped in late 2014 and early 2015
In 2014 Turkey was
removed from the Financial
Action Task Force list of
countries with “strategic
deficiencies” in their
anti-money laundering and
combating financing of
terrorism frameworks.
BANKING OVERVIEW
good price”, and expressed confidence in long-term
growth. The Spanish lender brings its expertise in
mortgage lending and small and medium enterprise
(SME) finance in particular to Turkey – two current-
ly under-banked segments. “Many Turkish banks are
looking into ways to increase services to SMEs,” Ümit
Leblebici, general manager at TEB, told OBG. “Given
their large share of total companies and relatively
limited use of financial services, they offer a huge
opportunity to banks that are willing to become their
partners and to help them grow”.
SME lending is also an area of focus for Italian bank
Intesa Sanpaolo, which in April 2015 announced
plans to expand further in Turkey, having opened a
branch in Istanbul in June 2014. Intesa will also look
to serve the 1200 or more Italian-owned companies
present in Turkey, as well as new entrants from its
home country, bank officials said.
The BBVA and Intesa announcements followed
one of the biggest deals in recent years, the €2.92bn
acquisition of a 99.85% stake in DenizBank by Rus-
sia’s state-owned Sberbank from Belgium’s Dexia in
June 2012. The deal reflects both growing interest
in Turkey from emerging market banks, and the real-
ity of exits by Western institutions under pressure
after the financial crisis. Dexia’s sale was forced by
the French and Belgian governments as part of a
restructuring plan, and it achieved only 1.33 times
Garanti’s book value, having made the acquisition
at a ratio of 4.62 times book value.
Both HSBC and Citigroup, two major internation-
al institutions, have also announced plans to down-
size in or exit the Turkish market, with HSBC look-
ing to shed its retail division, which has 300 branches
and assets of around €3bn.
RATINGS: International ratings agencies keep a close
eye on the sector, and ratings movements can affect
the borrowing costs of Turkish financial institutions.
With Turkish banks having taken on substantial for-
eign debt, ratings can be a gauge of the borrowing
costs they are set to bear. In April 2015 Moody’s
Investors Service said it would be maintaining a neg-
ative outlook for Turkey, and a Baa3 rating, with low-
er economic growth and currency volatility drivers
behind its decision, and that both would lead to the
continuation of a negative outlook for the banking
sector. Fitch reached similar conclusions.
Pressure on the TCMB from President Recep Tayyip
Erdoğan also had an impact on the ratings, calling
into question the bank’s independence from politi-
cal interference and shaking economic confidence.
With parliamentary elections due in June 2015,
Erdoğan has been keen to boost flagging growth,
while the TCMB has tried to stick to its official man-
date of price control, trimming rising inflation. In
early 2015 senior government representatives
mounted a campaign to convince investors that the
central bank remains independent (see analysis).
OUTLOOK: As of mid-2015, a consensus has formed
on the Turkish banking sector: it is secure, has a pos-
itive growth outlook, and is well-capitalised enough
to deal with rising risks from foreign exchange expo-
sure and investor sentiment. However, these risks
should not be discounted, and further depreciation
of the lira could make the going tougher for exposed
banks. The environment is already more difficult, as
economic growth has fallen, inflation has risen and
political uncertainty has emerged. In this context,
moves in 2013 to trim loan growth seem prescient.
Despite a more becalmed market in 2015, the out-
look for the longer term is still very positive. “The
demographics offer considerable opportunities for
banks looking to enter the market. Where else can
a new player service more than 100,000 customers
in its first year?”, Hüseyin Özkaya, a board member
and general manager at Odeabank, told OBG. Turkey
has one of the world’s largest emerging economies,
a large and growing population, and a diversified eco-
nomic base. The continued entry of new players
to the market is indicative of the sector’s potential.
46
Banks are looking to increase the range of services they offer to small and medium-sized enterprises
The sector is sufficiently well capitalised to cope with rising risks
In April 2015 one major
ratings agency reported
that it would be
maintaining a negative
outlook for Turkey, and a
Baa3 rating, with lower
economic growth and
currency volatility key
drivers behind its decision.
www.oxfordbusinessgroup.com/country/turkey
BANKING INTERVIEW
Erdem Başçı, Governor, Central Bank of the Republic of Turkey (TCMB)
How will tapering of the US Federal Reserve’s
quantitative easing programme affect Turkey’s
economy? What is being done to prepare for this?
BAŞÇI: The Fed’s signals on tapering quantitative eas-
ing since May 2013 have increased volatility in the
global appetite for risk and caused capital to flow
out of emerging economies. As of the first quarter
of 2014, capital flows to emerging markets, partic-
ularly in portfolio investment, remain weak. Most
emerging-market currencies fell against the dollar,
especially in the early days after the Fed signalled
its exit strategy. At first, depreciation in the Turkish
lira was somewhat limited relative to currencies in
similar emerging markets. However, due to the rise
in domestic uncertainty towards the end of 2013,
the lira fell further against the dollar, and Turkey’s
risk relative to its economic peers increased. In
response, the TCMB boosted its sales of foreign
exchange reserves and implemented a direct cur-
rency intervention followed by a strong front-loaded
monetary tightening in an interim meeting on Jan-
uary 28. Under current circumstances, tight mone-
tary policy will not only contribute to price stability
but will also support macroeconomic stability by
reducing exchange rate uncertainty and risk per-
ceptions. All told, the Turkish lira performed relative-
ly well after the tightening delivered in January.
How prepared is the Turkish banking system for
the possibility of future macroeconomic shocks?
BAŞÇI: As part of the economic programme adopt-
ed following the 2001 economic crisis, the Turkish
banking system underwent major structural reform.
This was a key factor that helped the Turkish econ-
omy recover from the global financial crisis of 2009
relatively quickly. Since then, the Turkish banking
sector has maintained a sound structure in terms of
asset quality and capital adequacy. The share of non-
performing out of the total is actually relatively low,
at about 2.9%. The sector’s capital adequacy ratio,
at approximately 15%, is well above both the legal
minimum of 8% and the regulator’s minimum of 12%.
The ratio of equity to total assets, i.e. the leverage
ratio, is well above the 3% minimum set by the Basel
III regulations and is on a stable course.
Stress tests also confirm that the system has strong
capital buffers that would contain the effects of
possible adverse shocks to exchange rates, asset
prices, interest rates and non-performing loans.
Though the sector’s foreign liabilities have increased
considerably in the post-crisis period, banks do not
have difficulty maintaining external funding, even in
times of tightened global liquidity, as shown by the
sector’s relatively high roll-over ratios.
What is the outlook for inflation and how is the
TCMB preparing to help stabilise prices?
BAŞÇI: As of March 2014, consumer price inflation
stands at 8.4% year-on-year and is expected to remain
high due to the unfavourable course of food prices
and the lagged effects of the recent currency depre-
ciation. The TCMB, expecting that the factors driv-
ing inflation will keep it considerably above the 5%
target for a while, has opted for monetary tighten-
ing to prevent deterioration in inflation expecta-
tions and pricing behaviour. The combination of a
tight monetary policy stance and weak portfolio
flows have begun to be reflected in the growth rates
for loans and private domestic demand. Data for the
first quarter of 2014 indicate that there has been
some deceleration in private domestic demand, which
will support disinflation in the forthcoming period.
Meanwhile, the contribution of net exports to
economic growth is expected to increase, as exter-
nal demand for Turkish goods recovers. This, in turn,
should bring about a significant improvement in the
nation’s current account deficit in 2014. Thanks to
the recent deceleration of consumer loans, disinfla-
tion will resume from June 2013 onwards. Infla-
tion is expected to reach the 5% target by mid-2015.
47
THE REPORT Turkey 2015
Curbing volatilityOBG talks to Erdem Başçı, Governor, Central Bank of the Republic of Turkey(TCMB)
BANKING INTERVIEW
Ali Fuat Taşkesenlioğlu, CEO, Halkbank
How did recent changes in the global macroeco-
nomic landscape affect Turkish banks?
TAŞKESENLİOĞLU: In 2014 the global economy con-
tinued on a path to normalisation, with the US econo-
my signaling a strong recovery and the EU displaying
stable growth figures. Tapering by the Fed and easing
of concerns about a possible drop in liquidity abundance
in emerging countries gave way to relief after the Euro-
pean Central Bank initiated monetary expansion. These
developments led to lower global economic growth
figures compared to previous years, but the Turkish
economy continued to perform soundly during this
period, thanks to the resilience acquired as a result of
consistent economic policies over the last decade.
Global economic developments affected the bank-
ing industry’s profitability between the end of 2013 and
the first quarter of 2014. However, we project gener-
al economic recovery to bring a turn for the better and
lead to improved profit margins. We expect positive prof-
itability results in the Turkish banking industry in 2015.
With its continued growth performance, we are con-
fident that the Turkish banking sector will continue to
maintain its influence on the international markets.
Can Turkish banks handle further external shocks?
TAŞKESENLİOĞLU: The Turkish economy is pushing for-
ward with successful growth figures and, as a result, it
has become a major global actor. Turkey has gone
through an economic restructuring, after its economy
and banking sector received a serious blow in the 2001
crisis. Following restructuring, Turkey achieved stable
results and escaped the global economic crisis of 2008
unscathed. We believe that thanks to sound balance
sheet management, Turkish banks will continue oper-
ating, with nominal impact from global fluctuations.
How are banks diversifying their loan portfolios to
lend to small and medium-sized enterprises (SMEs)?
TAŞKESENLİOĞLU: We focus our solutions on the
main product categories designed to facilitate trade,
guarantee collections, improve productivity, cut costs,
encourage capacity increases and new investments, and
provide assurance for entrepreneurs who cannot secure
collateral, and we also offer loans to new establishments.
Our support is not limited to our own resources: we pro-
vide SMEs with funding from abroad, through proto-
cols signed with international finance institutions, such
as the European Investment Bank and the World Bank.
Creating platforms to support the growth of the SME
segment has been an industry priority. Developing a
strong, well-rounded and diversified SME segment will
benefit Turkey in the long-run, as being over-reliant on
any single or even a few industries is risky, especially in
times of uncertainty. Concrete steps have been taken
which affirms the industry’s efforts in harmonising
lending portfolios among the retail, corporate and SME
segments. Accordingly, banks have begun to renovate
service platforms, most notably online, with SMEs in
mind. Online advancements have made it easier for
customers to apply for SME products and services.
Another area of improvement is direct consultation,
where there is a dedicated SME support team offering
advice on matters including business operations, legal
issues, taxes and more. Numerous deposit and invest-
ment products are also available to increase deposit
rates and encourage account holders to invest their sav-
ings in banks. We believe that it is critical for consumers
to analyse their risk profiles when determining the
most suitable savings instrument.
How are banks becoming more sophisticated and
diversified, and where are they investing?
TAŞKESENLİOĞLU: There is a transformation taking
place in every industry and it is crucial to stay dynam-
ic to achieve success, and banking is no different. Tech-
nology offers new opportunities with each passing day.
Today, the industry is flourishing as it focuses on tech-
nological innovations. Accordingly, banks are investing
in technology, and alternative distribution channels are
currently taking the lion’s share of banks’ investments.
48
Technological shiftOBG talks to Ali Fuat Taşkesenlioğlu, CEO, Halkbank
www.oxfordbusinessgroup.com/country/turkey
BANKING ANALYSIS
New arrivals are attracted by the dynamic and expanding market
The foreign presence in the Turkish banking market
is currently undergoing a shake up, with new entrants
arriving looking to expand their presence in a large
and dynamic emerging market, while others are look-
ing to pull out due to external pressures.
RAISING THE STAKES: In 2011 Spain’s Banco Bil-
bao Vizcaya Argentaria (BBVA) bought 24.9% of
Garanti Bank for €4.4bn. In November 2014 it raised
this stake to 40% for an additional €2bn, giving it
control of the bank’s board (with seven of 10 mem-
bers) and reflecting its confidence in the Turkish
market’s outlook, despite the economic slowdown
and a dip in profitability, as well as political tensions.
“We believe that Turkey is a very exciting market
where we can achieve strong long-term growth,”
Jaime Saénz de Tejada, BBVA’s chief financial offi-
cer, told the press. “We are maximising economic
exposure to Garanti at a very good price.”
BBVA bought the 14.89% stake from Turkey’s DoğuşHolding, which will retain a 10% share in Garanti.
The deal allowed BBVA to take control of the board
and increase its holding in Garanti before the March
2016 date stipulated in its investment deal, reflect-
ing its keenness to expand its Turkish presence even
at a time when the banking sector faces a degree
of uncertainty. BBVA is under no obligation to buy
out the bank’s remaining shareholders.
BBVA asserts that Garanti benefits from the moth-
er bank’s experience in mortgage and small and
medium-sized enterprise (SME) lending in particu-
lar. Both segments are gaining traction as new cus-
tomers engage with banking services, and have been
underserved by developed economy standards.
NEWCOMERS: Another of the biggest deals in recent
years was the €2.92bn acquisition of a 99.85% stake
in DenizBank by Russia’s state-owned Sberbank from
Belgium’s Dexia in June 2012. Sberbank also acquired
Austrain and Russian units of DenizBank in the deal.
German Gref, Sberbank’s CEO and chairman, said
that banking penetration was low in Turkey, giving
“great potential for growth”, and that it had the most
attractive market outlook in Europe over the next
15 years. Sberbank has also been expanding in Cen-
tral and Eastern Europe as Western lenders have
backed away following the global financial crisis.
Dexia’s sale of DenizBank is indicative of this process,
with the Belgian bank selling its Turkish subsidiary
for 1.3 times its book value, having acquired it for
4.6 times its book value in 2006. It withdrew from
Turkey under obligation from the French and Belgian
governments under a state-led restructuring plan.
Sberbank’s strategy for expansion in Turkey is
organic growth, and it has invested strongly in mar-
keting to support this. However, DenizBank has not
been unaffected by sanctions imposed by the US and
the EU. In October 2014, international press report-
ed that DenizBank was seeing routine transactions
with Western counterparts blocked due to sanc-
tions. While the US waived sanctions on DenizBank
itself, software has been unable to distinguish some
legal transactions from the Turkish bank from sanc-
tioned movements by the mother company.
NEW OPPORTUNITIES: In April 2015, Italian bank
Intesa Sanpaolo announced plans to expand in Turkey,
having opened a branch in Istanbul in June 2014. Inte-
sa is the second Italian bank in the country, follow-
ing UniCredit, Italy’s largest bank and a big player in
Central and Eastern Europe. In partnership with KoçHolding, a major Turkish company, UniCredit is a
major shareholder in YapıKredi.Intesa’s Istanbul branch opened with initial share
capital of €226m, the minimum required for open-
ing a bank in Turkey. Intesa’s executive vice-chair-
man, Marcello Sala, said that it would probably focus
on corporate lending in Turkey, particularly for the
1200-plus Italian-owned companies present in the
country. This is a common model for banks launch-
ing in emerging markets with a corporate focus, sup-
porting clients from the home country. The bank
aims to support Italian firms in sectors including
Mortgages and small and
medium-sized enterprise
lending are gaining traction
as new customers engage
with banking services. Both
have been underserved in
Turkey by developed
economy standards.
49
THE REPORT Turkey 2015
Entries and exitsThe international presence in the sector is set to change markedly
BANKING ANALYSIS
infrastructure, textiles, energy and manufacturing,
which are looking to enter the Turkish market and
take advantage of investment incentives. However,
Sala also said that the bank saw potential in the SME
segment, comparing Turkey’s thriving but under-
banked SMEs to those of Italy, where they account
for nearly 70% of all companies.
Intesa had previously expressed interest in acquir-
ing a stake in Garanti and Finansbank, but in the end
opted to acquire its own banking licence in 2012.
For the time being, Intesa’s strategy remains organ-
ic growth, rather than acquisitions. Expansion in
Turkey fits with Intesa’s international policy of expan-
sion in emerging markets; the bank already has a pres-
ence in Brazil, China, Russia and Poland. Sala said he
was aware of the risks to the Turkish banking sys-
tem, including levels of private debt, the current
account deficit, inflation, and the lira’s depreciation.
In April 2014 Göksenin Karagöz, a banking ana-
lyst at Standard and Poor’s, said that Turkey’s bank-
ing sector was likely to attract more investments
from foreign institutions, particularly Gulf banks
seeking to tap into high profits and excellent growth
potential. Most Gulf markets, while affluent, are
rather small and fairly heavily banked, and thus the
large and relatively low-penetration Turkish market
represents an interesting opportunity. Karagöz cit-
ed Commercial Bank of Qatar, Kuwait’s Burgan and
Saudi National Commercial Bank as institutions which
have entered Turkey in recent years.
LEAVING THE SCENE: While international players
are entering Turkey, and more may join in the com-
ing years, others have decided that the increasing-
ly competitive market is not for them. In April 2015
HSBC, Europe’s largest bank, announced that it was
accelerating plans to pull out of emerging markets,
with a withdrawal from retail banking in Turkey top-
ping the list. The bank has come under pressure,
partly due to losses in some of its emerging market
operations. In Turkey, the bank earned revenue of
€596m in 2014 but still posted a net loss of €117m.
The bank is reportedly already scoping out poten-
tial buyers for its 300-branch Turkish network.
In April 2015 it was reported that HSBC had start-
ed the process of selling its branches in Turkey. How-
ever, interest in buying its branch network could be
muted in the current banking environment, given the
weakening growth outlook and softening investor
sentiment. The bank’s Turkish network – the 13th-
largest on the market – is an awkward size, not big
enough to provide a potential new entrant with the
scale to gain a strong foothold in the market, yet
extensive enough to prove costly for smaller local
players looking to step up.
Larger players present on the market already have
extensive branch networks, making the acquisition
less appealing for them. Nonetheless, Citibank ana-
lysts said that HSBC’s retail business in Turkey, with
approximately €3bn of assets, could be sold for
around book value, allowing the British institution
to exit without a loss, though also without a profit.
Reports suggest that HSBC may be encouraged
to sell its Turkish investment and corporate banking
divisions with its retail business to secure a sale, with
potential buyers coming from China or the Gulf,
where banks are more cash-rich and enthusiastic
about expansion than in the West. Yet the size and
growth potential of the Turkish market will make
HSBC reluctant to offload these valuable assets.
EQUITY EXIT: In March 2015 Citigroup announced
that it had sold its remaining 9.9% stake in Akbank,
the second-largest bank by market value, for €866m,
with a €603m loss. Citi acquired a 20% stake in
Akbank 2007 and exited via sales to SabancıHold-
ing, Akbank’s main shareholder. The US-based bank
will continue to service corporate clients, it said.
The bank’s operations have been hit by the inter-
national financial crisis, bringing down its capital
values, and analysts said that the sale reflected
concerns relating to the outlook of Turkish banks’
future equity values in the context of the declining lira.
50
Turkey’s banking sector is likely to attract further investments from foreign institutions
Some players are looking to pull out due to external pressures
Most Gulf markets, while
affluent, are rather small
and heavily banked, so the
large, relatively
low-penetration Turkish
market is an interesting
opportunity for Gulf banks.
www.oxfordbusinessgroup.com/country/turkey
BANKING INTERVIEW
Suat ‹nce, Deputy Chief Executive, Türkiye İfl Bankası
How important is foreign investment to the Turk-
ish economy? Why should multinationals consider
Turkey an attractive market in which to invest?
İNCE: Over the past decade, foreign direct investment
(FDI) in the Turkish economy has risen considerably. As
one of the fastest-growing economies in the OECD,
Turkey has attracted more than $120bn of foreign cap-
ital in the last 10 years. Indeed, Turkey was the 13th
most attractive FDI destination in 2012, received
$12.7bn of FDI in 2013 and, as of December 2013, had
about 37,000 foreign firms operating in the country.
Given Turkey’s reliance on foreign capital to finance
its sizeable current account deficit, the government has
made it a major goal to attract larger amounts of FDI.
It sees this as more sustainable than portfolio inflows,
which are subject to sudden swings of volatility.
Besides being a gateway between Europe, Asia, the
Middle East and Africa, Turkey has many attractive qual-
ities for foreign investors: a large and growing domes-
tic market, a liberal and secure investment environment,
a mature and dynamic private sector, a high-quality
and cost-effective labour force, the Customs union it
shares with the EU, developed infrastructure, an insti-
tutionalised economy and a competitive tax system.
When investing in the Turkish market, what spe-
cialised banking needs do multinationals have?
İNCE: Most Turkish Banks have large national networks
with commercial branches across the country, experi-
enced field teams, customer relationship managers
and customer representatives. Through these networks,
Turkish banks are able to serve their clients effective-
ly from the incorporation phase, helping to identify
their needs and facilitating growth. While the banking
system in Turkey is very mature, similar to those in
Europe and other more developed markets, there are
slight differences between the systems that may be con-
fusing to foreign investors – especially what types of
financial products and services are most suitable to the
Turkish market. Turkey’s strong local banks, with their
significant clout in certain industries, can help foreign
entrants navigate the market. For example, as a part
of İşbanks’ strategy of being a customer-oriented bank,
a new and unprecedented unit was established in 2012
that is dedicated to meeting the needs of multination-
al companies that have operations in Turkey.
Another common issue with multinationals that have
started their operations recently is finding domestic
sources of financing for their investments. Turkey-
based branches of many of these foreign firms are
young, relatively small and do not have strong credit
histories, making it hard for them to attract loans. To
remedy this, it is important to take into account the glob-
al operations and growth plans of the mother compa-
ny when evaluating loan prospects, making it easier for
local subsidiaries to leverage their parent companies’
balance sheets to acquire funding and receive high-qual-
ity services regardless of size. This approach is only
possible with a team experienced and specialised in pro-
viding banking services for new foreign companies in
their growing phase. This innovation, plus other solu-
tions being devised for companies backed by foreign
capital, will help multinationals investing the country.
Which sectors hold the best opportunities for FDI?
İNCE: If you look at the breakdown of FDI by sector, three
stand out as attracting the most foreign capital in the
last five years: finance (30%), manufacturing (27%) and
energy (19%). Banks and insurance companies have
been the main beneficiaries of this inflow, but we expect
other fields in the finance sector to attract more inter-
est in the future, such as leasing, factoring and asset
management. As for energy, the ongoing liberalisation
process has created a more vibrant and competitive mar-
ket, which has already seen large foreign investments
and is likely to see more in the near future. There are
also considerable opportunities across energy sub-sec-
tors in each link of the value chain. Industry is anoth-
er area with high potential: for example, machinery
manufacturing has seen a 64% rise in FDI since 2005.
51
THE REPORT Turkey 2015
Attracting investmentOBG talks to Suat İnce, Deputy Chief Executive, Türkiye İfl Bankası
BANKING INTERVIEW
Hikmet Ersek, President and CEO, Western Union
How is Turkey seen by global financial firms look-
ing to expand their operations in the region?
ERSEK: Half the population in Turkey is under 30,
and they are very tech-savvy – the country ranks 18th
in the world by number of internet users, and 66m
people have mobile phones out of a population of
77m. Banks and other financial institutions in Turkey
and around the world are looking for innovative ways
to attract new customers and retain current ones.
Many are introducing services like mobile banking
and remittances to attract these new customers.
Some are partnering with money transfer firms like
Western Union to offer services like cross-border
money transfer. Western Union has partnerships
with a number of banks in Turkey, including Garan-
ti Bank and Akbank, to allow customers to receive
money transfers at ATMs throughout the country and
to manage their money transfers online. We also
offer online banking with TEB and Şekerbank.
What opportunities for innovation do expat and
migrant communities in Turkey present banks?
ERSEK: According to the Ministry of Foreign Affairs,
around 5m Turks live outside of Turkey in countries
like Germany, France, Russia, the UK, the Nether-
lands, Belgium and the US. Many of these expats send
money home to their loved ones: in 2013 they remit-
ted nearly $1bn. In addition, migrants from around
the world are moving to Turkey, especially from East-
ern Europe and the Commonwealth of Independent
States, and they send money from Turkey to their
home countries. Banks in Turkey and worldwide have
a unique opportunity to serve these customers, with
a range of services that allow them to manage their
money how, when and where they want.
How can large payments companies aid global
efforts against money laundering and fraud?
ERSEK: One of the most important things these
companies can do is simply to uphold the highest
standards of integrity, which to me means investing
in compliance. Compliance and consumer protection
are not just departments or sets of rules to follow;
they are at the heart of what it means to be a respon-
sible company. At Western Union, we are strength-
ening our programmes, hiring more people and
implementing more measures in the increasingly
complex, demanding and fast-changing global reg-
ulatory environment. We believe the steps we are
taking are the right ones for the company, and the
hope is that these investments will help us differ-
entiate and improve our position. Together, every-
one in the financial services industry must work
harder than ever to protect the money transfer sys-
tem from misuse and to educate customers about
fraud and money laundering. They should do this not
only because it is required, but because it is the right
thing to do for business and for the millions of peo-
ple around the globe who depend on us.
In what ways can technology help small and medi-
um-sized enterprises (SMEs) in emerging mar-
kets meet the challenges of expanding abroad?
ERSEK: Technology can help SMEs in many ways. In
more developed countries like the US, SMEs often
import goods and thus need to make payments in
several different currencies. They need access to a
variety of tools to help them pay online, track their
payments and manage foreign-exchange risk. SMEs
in emerging countries are often on the receiving
end of cross-border transactions. They need access
to technology that allows them to receive payment
in whatever currency they want, and also trans-
parency in transactions so that they can be sure
they receive the amount they are supposed to. Not
just SMEs can benefit from these services; so can
entities like NGOs – for example, Mercy Corps, which
needs to get funds to rural areas after a disaster. Tech-
nology can help them do that – delivering funds in
minutes from around the globe for payout in cash.
52
Outside looking inOBG talks to Hikmet Ersek, President and CEO, Western Union
www.oxfordbusinessgroup.com/country/turkey
BANKING ANALYSIS
The non-performing loan ratio is currently relatively low
As the IMF and others have noted, the Turkish bank-
ing system’s non-performing loan (NPL) ratio is rela-
tively low, despite the recent economic slowdown and
foreign exchange risk. The ratio varies across the sec-
tor, however, with some banks more susceptible than
others. While NPLs are not high by regional standards
– and even by those of some eurozone members – and
are well-provisioned, analysts and sector players have
become increasingly aware of the risks of a rising ratio
to balance sheets. After several years of rapid credit
growth, a number of factors could drive NPLs upwards,
including slowing economic growth, the fall in the lira,
and cooling investor sentiment.
UNDER CONTROL: As of late April 2015, the system-
wide NPL ratio stood at 2.8%, down slightly from 2.82%
at the end of 2014, according to the Turkish Banking
Regulation and Supervision Agency. The ratio has been
fairly steady in recent years, standing at 2.7% at the
end of 2013 and 2.84% at the end of 2012.
NPLs have been brought down since the turn of the
millennium, from as high as 17.5% in 2002, and remain
at levels below those seen just before the internation-
al financial crisis. System-wide NPLs rose from 3.04%
in March 2008 to 5.41% in October 2009 as the econ-
omy slipped into recession, before falling back below
3% by June 2011. The ratio rose to 3.01% in November
2014, then once again dropped.
While Turkey’s NPL ratio is impressive, it has been
reduced partly by the sale of bad loans to manage-
ment companies by banks. In December 2014, for
example, Akbank sold its NPL portfolio, which totalled
TL250.5m (€88.2m), to Efes Asset Management for
TL41m (€14.4m). The month before, ING Bank Turkey
had sold TL47.86m (€16.9m) in NPLs for TL7.25m
(€2.55m) to an unnamed buyer.
INTERNATIONAL COMPARISON: The NPL ratio com-
pares very favourably to many European countries. In
Central and Eastern Europe, a region in which Turkey
is sometimes included by financial institutions, NPLs
have reached as high as 20% in the wake of the crisis.
As of April 2015, the NPL ratio stood at 5.6% in Russia
and 8% in Poland; Turkey has also been compared to
these two other sizeable emerging markets.
As of 2014, NPLs in the eurozone stood at 7.8%,
according to professional services firm EY, reaching
14.6% for Italy and 13.3% for Spain. Turkey’s ratio was
comparable to that of Germany – a historically debt-
averse society – where the ratio was 3%. NPLs across
emerging markets are more variable – in China, for
example, the ratio stood at 1.2% in 2014, according to
the IMF, while in India it was 4.3% and in Pakistan it
was 12.3%. In some countries, authorities have acted
to write off or restructure NPLs, keeping the level
down. In some – and to an extent this applies to Turkey
in recent years – the rapid growth of loan books has
helped “dilute” NPLs, which are rising in value terms.
In Turkey, credit growth averaged over 25% per year
between 2010 and 2013, according to Bloomberg.
Though it has been trimmed since regulatory meas-
ures were introduced in 2013, the expectation is for
double-digit growth up to 2018. With Turkey’s econ-
omy cooling, this has increased the risk of NPLs.
RISK RISING: In November 2014 Garanti Bank warned
that bad loans would grow “across the board” in the
Turkish banking sector, as Bloomberg said that NPLs
posed the greatest risk to banks’ profitability for over
a decade. The same month, DenizBank’s general man-
ager, Hakan Ateş, said that tackling NPLs would have
to be a priority for the sector in 2015.
This followed Halkbank’s announcement that it had
cut its end-2014 profit forecast by 15%, saying that it
was facing NPLs totalling TL1.08bn (€380m). The over-
all sector’s profit in the first nine months of 2014 was
TL18.8bn (€6.62bn), down from TL19.8bn (€6.97bn)
a year previously. Bad consumer debts grew by 41% in
the 12 months to September 2014, the highest rate
since 2010, when Turkey was still absorbing the impact
of the global credit crunch and subsequent recession.
Analysts expect NPLs to rise in the coming years,
weighing on earnings at a time when buffers have
Various factors could drive
non-performing loans
upwards, including slowing
economic growth, the
falling lira and cooling
investor sentiment.
53
THE REPORT Turkey 2015
Credit growth averaged
more than 25% a year
between 2010 and 2013.
While it has slowed
considerably since
regulatory measures were
introduced in 2013,
double-digit growth to
2018 is expected.
Loan rangersThe main players are alert to the risk of the level of bad debt rising
BANKING ANALYSIS
been reduced. Sensitive to inflation and unemployment,
the consumer segment is particularly susceptible to
NPL growth. A rise in NPLs can occur despite the slow-
down in credit growth, as there is invariably a lag
between lending and the build up of bad debt.
In April 2015 the World Bank cut its 2015 GDP
growth forecast from 3.5% to 3%, due to domestic
uncertainty, an unexpected inventory build-up and the
strength of the dollar. This followed growth of 2.9% in
2014, below the government’s 3.3% target and down
from 4.2% in 2013. The bank raised its forecast of infla-
tion – which erodes spending power and consumer
confidence – to 7% from a previous projection of 6.7%.
BUILDING BLOCKS: Risks may also arise from expo-
sure to the construction industry. Loans to the sector
account for some 66% of GDP, and rose rapidly in 2014.
The IMF noted in December 2014 that a substantial
drop in construction employment might signal a down-
turn, but that there had not been a significant rise in
NPLs in the sector. Many loans in the sector are for-
eign currency denominated, increasing risk.
As the IMF pointed out, construction – particularly
residential property construction – does not always
have a foreign currency hedge. Even with rents and
purchase prices denominated in euros or dollars,
incomes remain in lira: most end-users earn in local
currency, leading to exchange rate risk for developers
and those that lend to them. Furthermore, the fund
warned that the flow of lending to construction may
be depriving more productive sectors of capital.
DIFFERING VIEWS: However, in April 2015, Deutsche
Bank said that the risks to Turkish banks should not
be overstated, noting that the top five banks’ NPL
ratios had not risen noticeably. This followed warnings
that the lira’s depreciation would make it harder for
Turkish companies to repay loans, despite regulations
limiting foreign currency lending to businesses.
Kubilay Öztürk, an economist at Deutsche Bank, said
that only an event similar to the 2007 collapse of
Lehman Brothers would create a “serious problem”
for Turkish banks. Reports noted that Turkish banks’
profitability in the first quarter of 2015 had beaten
expectations. Deutsche’s note may not fully take into
account the longer term outlook, with the effect of
the depreciating lira still fully to feed through to the
broader economy. Furthermore, with an election in
June, investor uncertainty could push down the cur-
rency further, or trim growth with negative effects on
employment and wages. However, banks should be
able to cope with NPLs in any case.
VARIATIONS: A 2014 report by international invest-
ment bank JP Morgan revealed the variation in NPL
ratios between different Turkish financial institutions.
Finansbank posted an NPL ratio of 6.5% in the first quar-
ter of 2014, higher than the average, while Akbank’s
was just 1.5%. İşbank’s stood at 1.8%, Garanti’s at 2.8%,
Halkbank’s at 2.7%, Vakıfbank’s at 4% and YapıKredi’s
at 3.5%. Perhaps due to regulatory imperatives, Tier 1
capital adequacy ratios (CARs) showed a tighter range,
from 11.3% for YapıKredi and Vakıfbank to 13.5% for
Akbank. Finansbank and İşbank’s Tier 1 CAR stood at
12.3%, Halkbank’s at 12.5% and Garanti’s at 12.3%.
The Turkish Banks Association has highlighted the
risk to state-owned banks in particular. In January 2015,
it noted that the volume of NPLs in the segment had
grown by 131% between 2009 and 2014, compared
to an increase of 62% in the private sector.
The total volume of NPLs on public banks’ balance
sheets hit TL10.22bn (€3.6bn) in the third quarter of
2014, almost double the TL5.48bn (€1.93bn) five years
before. Of the TL12.34bn (€4.34bn) increase in sec-
tor-wide NPLs in 2009-14, the state segment account-
ed for TL5.8bn (€2.04bn), despite having only 30% of
overall sector assets. Ziraat Bank was particularly
affected, seeing its NPL volume rise 224% over five years,
while Halkbank’s rose 131% and Vakif’s 93%. Howev-
er, Ziraat’s rise came from a lower base: by Septem-
ber 2014, the bank’s bad loan book totalled TL2.64bn
(€930m), compared to TL3.67bn (€1.29bn) for Halk-
bank and TL3.91bn (€1.38bn) for VakifBank.
The rise can partly be attributed to the structure of
public tenders. Ramazan Taş, professor at and chair
of Turgut Özal University’s department of economics,
told local press that the NPL ratio of state banks had
been driven up by lending to firms executing public
projects, some of which have struggled to repay loans.
Restructuring of loans before they reach maturity has
helped government-owned institutions in bringing
down NPL ratios, if not necessarily improving their
balance sheets. The NPL ratio did not rise as expect-
ed in the first few months of 2015 – indeed, it dropped
very slightly – reinforcing the argument that bad debt
remains under control, and that currency risk and the
effects of political uncertainty to the banking sector
should not be exaggerated. Public banks may be more
exposed, but they also enjoy exchequer backing.
Regulatory changes have helped reduce credit risk,
and banks look well-positioned to absorb shock in all
but a severe crisis. However, banks are aware of the
growth in NPL volumes after years of rapid credit
expansion, and are right to look to address the issue.
54
Turkish banks’ profitability in the first quarter of 2015 surpassed most expectations
The volume of
non-performing loans in
the state-owned banking
segment grew by 131%
between 2009 and 2014,
compared to an increase of
62% in the private sector.
www.oxfordbusinessgroup.com/country/turkey
BANKING ANALYSIS
Ratings movements can affect financial institutions’ borrowing costs
International ratings agencies keep a close eye on
Turkey’s banking sector, given its size and importance,
and the penetration of major foreign investors. Ratings
movements can affect the borrowing costs of Turkish
financial institutions and, at a time when Turkish banks
have taken on substantial foreign debt, can be a gauge
of the borrowing costs they are likely to bear.
POLITICAL RISK: In April 2015, Moody’s Investors Serv-
ice reported that it would be maintaining a negative
outlook for Turkey and a Baa3 rating. It said that low-
er economic growth and currency volatility were the
key drivers behind its decision, and that both would lead
to a continued negative outlook for the banking sec-
tor specifically. Days previously, Fitch Ratings had reached
similar conclusions in its report on Turkey.
Pressure on the Central Bank of Turkey (TCMB) from
President Recep Tayyip Erdoğan also had an impact on
the ratings, calling into question the bank’s independ-
ence from political interference and helping drive down
the lira, as well as shaking broader economic confidence.
With parliamentary elections due in June 2015, Erdoğan
has been keen to boost flagging growth, while the
TCMB has tried to stick to its official mandate of price
control, trimming rising inflation. In March and April,
senior government representatives – including the
prime minister, Ahmet Davutoğlu – mounted a campaign
to convince investors that the central bank remains inde-
pendent, travelling to the US with this message.
FITCH: In December 2014, Fitch forecast “a tough oper-
ating environment for Turkish banks in 2015”, while not-
ing its fairly stable outlook thanks to risk buffers. The
agency said that banks would find the going harder due
to slower economic growth, a degree of asset quality
deterioration and competition for deposits (which tends
to narrow interest rate spreads and thus margins).
Fitch said that it expected GDP growth in the medi-
um term to remain below the highs of recent years. The
agency said that rising reliance on short-term foreign
currency financing was the biggest risk to the sector
outlook, but that while interest rates and exchange
rates would remain volatile, it expected that volatility
to be manageable. It said that international financing
would remain accessible.
Asset quality erosion would be driven by the matu-
rity of loan portfolios, a rise in consumer debt and the
declining lira, which could make it harder for foreign
currency borrowers to service their debts. High inter-
est rates and competition for deposits would drive up
funding costs, but pressure on margins would proba-
bly only be moderate, with Turkish banks likely to reprice
loans as they have done in the past.
Like most analysts, Fitch highlighted the risk from the
rapid rise in foreign-currency liabilities, with banks’ for-
eign currency debt trebling since 2008, with shorter
maturities. This leaves them vulnerable to shocks and
a reversal in investor sentiment cutting off market
access, but Fitch asserts that foreign currency liquidi-
ty remains ample enough to deal with most scenarios.
S&P: Standard and Poor’s (S&P) issed a more upbeat
assessment in November 2014, saying that Turkey’s
banks remained resilient despite tough conditions,
thanks partly to regulatory moves to trim lending and
credit card expenditure.
S&P said that lower credit growth would be positive
for the sector. The agency noted some margin contrac-
tion, but from a relatively high level, and a non-perform-
ing loan (NPL) ratio of below 5%, though this is vulner-
able to external and internal shocks.
Banks have also benefitted from ample global liquid-
ity, with the European Central Bank embarking upon
quantitative easing, and it and other central banks
maintaining low interest rates.
In February 2015 S&P said that the seizure of Bank
Asya by the Banking Regulation and Supervision Agency
did not represent a systemic risk to Turkey’s banks. It
added that it was not a sign of a “determined politici-
sation of Turkey’s regulatory institutions”.
One reason that contagion from Asya’s seizure
does not present a system risk is the bank’s small
size; the bank holds just 0.1% of Turkey’s banking assets.
Pressure on the Central
Bank of Turkey from the
president has had an
impact on ratings, calling
into question the bank’s
independence from
political interference and
helping drive down the lira,
as well as shaking broader
economic confidence.
57
THE REPORT Turkey 2015
Banks have benefitted from
ample global liquidity, with
the European Central Bank
embarking upon
quantitative easing and
many major central banks
setting low interest rates.
Rate and seeThe agencies’ verdicts shine a revealing light on the sector
BANKING ANALYSIS
BREAKDOWN: One of the most thorough recent
reviews of the outlook for individual banks was con-
ducted in June 2014 by Moody’s Investors Services.
The agency lowered its rating on Akbank, saying that
pressures from the operating environment and the
expectation of loan growth outstripping capital gen-
eration would weaken its credit profile. However,
Moody’s said that the bank had a stable outlook, reflect-
ing its resilience due to its strong franchise, core cap-
ital and granular deposit funding profile which means
only moderate reliance on market financing.
Moody’s was also sceptical of the outlook for
DenizBank, saying that its strategy of increasing com-
mercial lending via new products and high loan book
growth were potential risks. It noted that DenizBank’s
Tier 1 capital ratio of 8% gives it a limited loss buffer,
and that the bank’s expansion plans are reliant on cash
injections from mother company Sberbank, which faces
sanctions in the EU and US, and is suffering from the
drop in the Russian rouble. The downgrade of Şeker-
bank’s rating and its negative outlook reflect its weak-
er capital position, the erosion of asset quality and its
more vulnerable loan composition. Furthermore, as a
result of higher operational and credit costs, the bank’s
bottom line profitability somewhat underperforms the
system average, despite its strong margins.
For market leader Ziraat, Moody’s noted the weight
of a negative outlook on sovereign Turkish bonds on
the state-owned bank, but also its strong nationwide
network, its granular core deposit funding stance, which
gives it relatively low reliance on market financing, and
its moderate asset quality. However, it saw negatives in
Ziraat’s changing risk-management stemming from its
rising commercial lending and high loan growth.
Moody’s said Türk Ekonomi Bank was at a disadvan-
tage against higher-rated peers due to its leaner Tier
1 capital, moderate market share and efficiency, and
weaker bottom line. Yet it said that operation efficien-
cy was improving and resilience should stop its credit
profile from deteriorating. Ekonomi is also restrained
by the sovereign bond outlook, as is Garanti.
The agency said that it expected Garanti’s credit pro-
file to decline, with loan growth outstripping internal
capital generation. Nonetheless, the bank’s strong fran-
chise, core capital and granular deposit base are all
upsides. Similar upsides and downsides apply to the large
Halkbank, İşbank and Vakıfbank. Vakıfbank, however, has
a particularly strong asset base with low levels of restruc-
tured loans and those under monitoring – though it
also has higher costs of capital than most in the sys-
tem, with equity and subordinated debt components.
BALANCE: The agencies have thus taken a balanced
approach to Turkey’s banks, noting both considerable
strengths – high levels of capitalisation and, in the case
of most big banks, diversified asset bases – and risks
arising from the economic environment and high loan
growth. A degree of caution is justified, but most banks
are now well positioned to weather potential shocks.
58
The agencies have taken a
balanced approach to
Turkey’s banks, noting both
their considerable
strengths and the risks
arising from the economic
environment and high loan
growth.
59
Capital MarketsMain bourse eases after a bumper year in 2014
A substantial share of foreign ownership maintained
Legal reforms in 2012 merged several exchanges
Multi-tier system encourages a variety of listings
A clutch of IPOs launched in 2014, with others pending
CAPITAL MARKETS OVERVIEW
The country’s stock exchange was the fifth most profitable in 2014
Turkey’s stock exchange, the Borsa Istanbul (BIST),
had a bumper year in 2014. It was ranked as the fifth
most profitable exchange globally, with the BIST 100
index rising by 26% and closing at a record year-end
high. While the early months of 2015 were more
muted for the BIST, the appeal of the exchange and
many of its listed stocks to investors is still strong.
CORE FEATURES: As of the end of 2014, there were
217 companies listed on the main National Market,
with a total market capitalisation of $248bn, while
the Second National Market, which focuses more on
small and medium-sized enterprises (SMEs), had 94
companies with a $10bn market capitalisation,
according to the 2015 handbook published by the
Turkish Capital Markets Association (TCMA). Includ-
ing the “collective products” market and the “watch
list” of companies in specific situations, there were
401 companies listed on the equity market, with a
total market capitalisation of $268.5bn.
A substantial share of foreign ownership is a char-
acteristic of the Turkish system, with foreign investors
accounting for “a large but steady” 61% to 73% since
2006, according to JP Morgan Cazenove, an invest-
ment bank. The growth of Turkey’s pensions sector,
reinvigorated by reforms in 2013, has also boosted
the market, with assets under management dou-
bling to $15bn since then, though this remains low
by international standards, indicating scope for con-
siderable growth as the population starts to age.
CHIEF REGULATOR: The Turkish financial system is
overseen by a range of organisations and has a num-
ber of different stakeholders, including industry
associations which represent different groups.
The main regulator of the country’s capital mar-
kets is the Capital Markets Board of Turkey (CMB),
a supervisory authority overseeing securities mar-
kets and institutions. It sets the operational princi-
ples of the market and is responsible for protecting
the rights and interests of investors. The CMB reg-
ulates and supervises public and listed companies;
investment companies; exchanges; mutual, closed-
end and pension funds; and leveraged transactions
on foreign exchange and precious metals – includ-
ing gold, an important commodity in the Turkish
market. It also oversees capital markets institutions
including the Settlement and Custody Bank (Takas-
bank), the TCMA, the Investor Compensation Cen-
tre, the Central Registry Agency, and many other
companies and bodies working in capital markets,
including ratings agencies, independent audit com-
panies, asset leasing companies, market operators,
appraisal firms, and trade repositories.
MARKET AUTHORITIES: The TCMA is a self-regula-
tory institution to which all investment companies,
banks authorised for capital market activities, port-
folio management companies and investment trusts
are obliged to belong. The association’s remit is to
set rules for professional operation on the capital
markets and monitor members to ensure “a fair and
disciplined” market. It is thus responsible for enforc-
ing regulations enshrined in the country’s legisla-
tion or in the decisions of the CMB.
The Banking Regulation and Supervision Agency
(BRSA) is the top regulatory authority for the entire
banking sector, and thus has significant overlap into
capital markets, as well as an important impact on
banks, which are among Turkey’s bigger listed com-
panies. The BRSA regulates deposit banks, Islamic
banks and development and investment banks
(including Takasbank), as well as foreign branches
operating in Turkey, audit firms, ratings agencies,
financial holding companies, and firms involved in
leasing, consumer finance and factoring.
The Central Bank of the Republic of Turkey is the
regulator of money and foreign exchange markets,
with a remit to promote both price and financial sta-
bility. Besides its core banking regulatory responsi-
bilities, the central bank is also responsible for the
secure operation of payment, settlement and secu-
rity transfer systems. Other notable institutions
The 217 companies listed
on the BIST’s main National
Market have a total market
capitalisation of $248bn,
while the SME-focused
Second National Market
had 94 companies with a
$10bn market
capitalisation.
The growth of the pensions
sector, reinvigorated by
reforms in 2013, has
boosted Turkey’s capital
markets, with assets under
management doubling to
$15bn since then.
60
To the marketplaceWith its bourse easing after a recent surge, the country looks to regulatory reforms and multi-tier platforms to encourage new listings
www.oxfordbusinessgroup.com/country/turkey
CAPITAL MARKETS OVERVIEW
include the Capital Markets Licensing and Training
Agency, responsible for organising licensing exams
and training market professionals; the Banks Asso-
ciation of Turkey, a self-regulatory body for all banks
except the “participation banks” working in Islamic
or sharia-compliant finance, which fall under the
Participation Banks Association of Turkey; and the
Association of Financial Institutions.
LEGAL REFORMS: In December 2012, the govern-
ment passed a Capital Markets Law that saw Turkey’s
exchanges restructured. This law created the BIST
by essentially renaming the Istanbul Stock Exchange,
merging it with the Istanbul Gold Exchange and
transforming it into a for-profit company. In 2013
another exchange was merged into the BIST – Izmir-
based TurkDex, which was the second-biggest in
Turkey, specialising in derivatives and one of dozens
of commodities exchanges spread around the coun-
try, most of which are of very modest size.
The 2012 reforms were intended to broaden and
deepen Turkey’s capital markets by encouraging
more companies to list, offering a wider range of
financial instruments, promoting international mar-
ket integration, and increasing visibility, accessibili-
ty and transparency. The new law was also aimed at
improving investor protection.
The longer-term aim is to prepare the BIST for pri-
vatisation. International counterparts have long
expressed interest in potentially taking a stake in
the company. For now, the BIST is 48.9% owned by
the government, which has indicated an intent to
sell its stake in an initial public offering (IPO) planned
for early 2016. The 36% stake currently held by the
BIST management company itself may go on the
block first as the firm looks for financial institutions
to act as “anchors” prior to the IPO. Other sharehold-
ers include OMX Technology (5%), the TCMA (1.3%),
and various investment firms and banks.
The Capital Markets Law replaced the previous
law, first enacted in 1981 and leading to the foun-
dation of the Istanbul Stock Exchange in 1985. The
new legislation follows EU standards – namely, the
acquis communautaire, the body of EU law to which
states theoretically must adhere prior to member-
ship. Joint stock companies with more than 500
shareholders, or those which have public offerings,
are subject to the law. Its disclosure requirements
also apply to securities issued by state-owned enter-
prises (including those lined up for privatisation),
municipalities and related institutions. Overall, the
series of reforms to Turkey’s capital markets have
greatly increased their value, marketability and vis-
ibility, while enhancing their operations.
TIERS & MARKETS: The BIST has several tiers and
a number of separate markets, giving investors access
to a broad range of companies and instruments. The
first tier is the National Market for companies that
fulfil listing and liquidity criteria, including all those
on the BIST 100, the main capital markets index.
Those not fulfilling criteria of the National Market
are transferred to the Second National Market, tem-
porarily or otherwise. The Second National Market,
with 94 firms as of end-2014, is largely intended for
SMEs. There is also a National Market index, a track-
er for the main market that is broader than the BIST
100. A third tier is the Watch List Companies Mar-
ket, into which companies are transferred while
under investigation or special regulatory surveil-
lance. This might include unusual trades; incomplete,
inconsistent or delayed disclosure of information; or
breach of rules and regulations. As of the end of 2014,
there were 29 such watch-listed companies.
OTHER PLATFORMS: In November 2009, the BIST
launched the Collective Products Market, offering
trading of certificates from a range of listed finan-
cial instruments, which as of end-2014 included nine
investment trusts, 31 real estate investment trusts,
six venture capital trusts and 15 exchange-traded
funds. The market also allows trading of covered
warrants and turbo certificates.
In May 2012, trading commenced on the BIST’s
new Free Trade Platform, which offers trading of
unlisted public companies. The idea behind this new
61
THE REPORT Turkey 2015
Amount raised via IPOs by industry, 2014 ($ m)
SOU
RCE:
Pw
C
0
40
80
120
160
200
Financialservices
Real estate Pharma& biotech
Food &beverage
Ind. goods& services
Insurance
Reforms passed in 2012 merged several exchanges into one body
Alternatives to the
country’s two main markets
include the Collective
Products Market, which
offers trading of
certificates from a range of
listed financial instruments
such as real estate
investment trusts and
exchange-traded funds.
CAPITAL MARKETS OVERVIEW
market is to provide a platform for companies to
raise capital and raise their profile vis-a-vis investors,
with the hope that, over the longer term, many will
move on to launch IPOs on one of the main markets.
The Emerging Companies Market (ECM) was
launched in October 2010 following the passage of
regulations the previous year. The first listing came
in January 2011, and as of end-2014 there were 22
companies listed with a total market capitalisation
of $403m. The ECM is for companies that have high
growth potential but do not meet the criteria for list-
ing on the National Market – strictly speaking, the
companies are not listed, but rather are included in
the ECM Directory. Companies are expected to meet
some criteria, but do not have to meet quantitative
criteria on market capitalisation, profitability, paid-
in capital, company age or size of offering. As with
the Free Trade Platform, the hope is that these firms
will find new access to capital, grow and move
towards full listing on the National Market.
SENTIMENT MODERATES: In the early months of
2015, Turkey’s capital markets went through a dif-
ficult period, reflecting the reality of lower econom-
ic growth, uncertainty surrounding the June 2015
parliamentary elections, and rising inflation. In April
2015, the IMF cut Turkey's growth forecast from
3.4% to 3.1% for the full year. Headwinds came espe-
cially from the rising dollar, but also from political
uncertainty, growing caution among both banks and
consumers, and questions over monetary policy.
Weakening sentiment towards Turkey pushed the
lira down 13% against the dollar in the year to late
April, while the BIST 30 fell more than 15%, against
a benchmark emerging markets index of more than
10% growth, according to Bloomberg. Nonetheless,
a return to the instability of the 1990s is unlikely –
Turkey is on a much sounder footing now, even if it
can be buffeted more than developed markets. More-
over, it is a large and youthful market with substan-
tial long-term growth potential, both in terms of its
broader economy and its capital markets.
QUANTITATIVE EASING: Short-term factors should
also help buoy the market somewhat. As JP Morgan
Cazenove noted in its CEEMEA Year Ahead 2015
report, Turkey stands out as one of the countries best-
placed to benefit from the new quantitative easing
programme of the European Central Bank (ECB),
begun in March 2015. The ECB’s action is expected
to boost bank lending, thus benefitting Turkey’s pri-
vate sector, which borrows heavily from the euro-
zone. Turkey is also well-placed to benefit from the
expansionary effect on the eurozone economy, its
major trading and investment partner. Earlier in the
year, JP Morgan stated that it remained positive on
Turkish equities, drawing attention in particular to
conglomerates like Koç and Sabancı, which offer a
well-diversified exposure to equities. It also com-
mended Akbank’s market-beating return on equity.
62
The new quantitative
easing by the ECB stands to
benefit Turkey’s private
sector, which borrows
heavily from the eurozone,
as well as Turkey generally,
for which the eurozone
economy is its main trading
and investment partner.
CAPITAL MARKETS OVERVIEW
INITIAL PUBLIC OFFERINGS: In 2014, the BIST saw
13 IPOs that raised $306m, compared to 11 raising
$727m in 2013. Much of the most significant activ-
ity was concentrated in the final quarter of the year.
By far the biggest IPO was that of insurance com-
pany AvivaSA, which raised $146m, or 45% of the total
proceeds. Ranking second was Ulusoy Elektrik, rais-
ing $75m. According to a report by PwC, “IPO Watch:
Turkey Focus 2014”, out of the 13 IPOs, nine were
on the main National Market and four on the ECM.
As of February 2015, there were eight pending appli-
cations for listing on the BIST, two for the main mar-
ket and six for the ECM, indicating the growing
momentum behind the emerging-companies mar-
ket. The more muted IPO market in Turkey to an
extent reflected concerns about investor sentiment
towards the country, and contrasted with what was
the best global IPO haul since 2010, and an 80%
increase in proceeds from European IPOs.
FORWARD PROSPECTS: Turkey’s IPO market may
be somewhat subdued again in 2015, as investors
await the outcome of the June parliamentary elec-
tions and shy away from a country which has seen
a degree of volatility over the past year and a half,
following several years of admirable stability. But
sound fundamentals that could underpin a bright
future for Turkey’s capital markets should draw more
IPOs in the longer term. Past years have seen strong
growth from SMEs in particular; more of these can
be brought to market, allowing investors to capi-
talise on that growth and the companies themselves
to raise capital for further expansion.
As across the world, private equity funds are
increasingly looking to exit their investments through
IPOs. In January 2015, for example, Global Yatırım
Holding AS, a Turkish investment and financial serv-
ices company, announced that it had hired interna-
tional and local advisors to manage the planned IPO
of its port operator unit, Global Liman. This sub-
sidiary runs ports in the Turkish cities of Antalya,
Kuşadası and Bodrum, as well as in Lisbon and
Barcelona in partnership with other players. Global
Yatırım expects to raise capital of between $250m
and $500m in the IPO of Global Liman, which it fore-
casts will earn total revenues of $85m in 2015
before interest, taxes, depreciation and amortisation.
BOND MARKET: Turkey has been one of the biggest
issuers of sovereign emerging-market bonds in recent
years. Its domestic corporate bond segment, how-
ever, did not take off until reforms introduced in
2010 slashed the red tape that had held back devel-
opment. The government had good reason to ease
regulations, as the effective non-existence of a
domestic corporate bond market had pushed Turk-
ish firms – including banks, which are major issuers
– to borrow from abroad, thus increasing foreign
exchange risk. The government’s own stance at the
time had been to shy away from bond issues to an
extent, which pushed investors towards corporate
bonds as the perceived next-safest option.
The stock market’s volatility and high interest rates
(which tend to draw investors towards time deposits
rather than equities) have led to suggestions that
the bond market may be a better bet than Turkish
stocks. This is questionable: higher interest rates
erode bond prices. But generous yields on Turkish
bonds may yet draw in cash – as of May 2015, yields
on 10-year lira-denominated sovereign bonds stood
at just over 9%, compared to 2.3% for US Treasuries.
In May 2015 ratings agency Standard and Poor’s
warned of a one-in-three chance of a ratings down-
grade for Turkey within 6-12 months, largely due to
the lira’s depreciation. The outlook for sovereign
bonds is somewhat uncertain, hinging on regained
economic momentum and, in the shorter term, the
June election and the make-up of the government
formed thereafter. But in an environment which has
seen equities lose some of the ground gained in
2014, bonds may seem safer to some investors.
CORPORATE BOND ISSUES: A number of major cor-
porates issued bonds in the early months of 2015,
including $500m issues by Akbank, Halkbank and
Vakifbank, a second $500m offer by Akbank, and
$328m from Turkish Airlines, which it will use to pur-
chase new aircraft. These issues – and upcoming
floats by the likes of Türkiye İş Bankası and Ziraat
63
THE REPORT Turkey 2015
SOURCE: Cbonds
Value
Mercedes-Benz Finansman Turk, 2018 €50m
Turkiye Sinai Kalkinma Bankasi, 2020 $350m
Mercedes-Benz Finansman Turk, 2017 €50m
Turkey, 2026 $1.5bn
Akbank, 2025 $500m
Turkish Airlines, 2027 $328m
Halkbank, 2021 $500m
AK Finansal Kiralama, 2016 CZK350m
Vakifbank, 2025 $500m
Akbank, 2020 $500m
Major bond issues, Jan-May 2015
Eight applications to list on the BIST were pending in February 2015
The BIST saw 13 IPOs in
2014 that raised $306m,
compared to the 11 that
raised $727m in 2013, with
much of the most
significant activity
concentrated in the final
quarter of the year.
The yields on domestic
10-year lira-denominated
sovereign bonds stood at
just over 9% as of May
2015, compared to 2.3%
for US Treasuries.
CAPITAL MARKETS OVERVIEW
Bankası – indicate that the bond market remains
liquid despite macro concerns, but somewhat dom-
inated by banks and a few large corporates.
FUTURE SALE: In January 2015 the CEO of BIST,
�brahim Turhan, announced that the exchange’s
management company was looking to sell its 36%
stake to strategic foreign and domestic “anchor
investors” in the run-up to a full IPO in early 2016.
The IPO would reduce the government’s stake in the
exchange. According to a Bloomberg report from
early 2015, the offering would value the company
at around $1bn; by decree of the Council of Minis-
ters, it cannot exceed 42.75% of the company.
INTERNATIONAL PARTNERSHIPS: Such an IPO
would be the latest step in the restructuring and
growth of Turkey’s capital markets, which has involved
a growing range of international partnerships, some
bringing capital and expertise to Turkey, and some
allowing BIST to take its own capital and expertise
to new markets. In January 2015, the BIST signed a
partnership agreement with the London Stock
Exchange, which enables the latter’s global clients
to trade and clear Turkish futures and options on
international markets. The LSE Derivatives Market
offers trading in futures and options on the BIST 30
Index and on leading Turkish stocks. In 2013, the US-
based exchange company Nasdaq bought a 5% stake
in the BIST, a deal that led to BIST adopting Nasdaq
systems – an upgrade on the technology it was pre-
viously using. Nasdaq also pledged to support the
BIST’s efforts to establish itself as a regional finan-
cial centre. In January 2015, the BIST raised its stake
in the Sarajevo Stock Exchange (SASE), the main
bourse in Bosnia and Herzegovina, to 10%. The pre-
vious month, it had started trading index futures of
the top 10 SASE-listed companies.
FINANCIAL CENTRE: The development of the BIST
fits with the government’s vision of making Istanbul
into a global financial centre. The main target mar-
kets that backers of the strategy hope it will serve
are those with geographical, linguistic, cultural or his-
toric links to Turkey: the MENA region, Central Asia,
and Central and Eastern Europe. Naturally, it has
strong competitors as a financial capital for such a
varied range of countries, particularly Dubai, Moscow,
Vienna and, most recently, Warsaw. Nonetheless,
supporters assert that Turkey has a number of com-
petitive advantages, not least its being a large, dynam-
ic emerging market in its own right.
In this vein, a new financial district known as the
Istanbul International Financial Centre (IFC) is tak-
ing shape on the Asian side of the city, drawing many
financial institutions from the traditional business
districts such as Levent and Maslak. The plan is also
to relocate institutions like the central bank, the
CMB, the BRSA and the headquarters of some state
banks from Ankara to Istanbul.
The development of the IFC is very much a work
in progress. Geographical issues are one challenge:
many financial institutions are well-established on
the city’s European side, and relocating to Asia has
limited appeal, especially given issues with traffic
across the Bosporus and around bottlenecks on each
side. Another hurdle is human resources – Turkey has
a budding group of young fund managers and traders,
but many still move abroad to pursue their careers,
and others who remain are still quite young and
need to develop years of experience, particularly at
international level. Other more experienced profes-
sionals may be reluctant to relocate from cities seen
as the world leaders in finance (London, New York,
Frankfurt) or those with more appealing tax and res-
idency regimes (Dubai, Singapore, Hong Kong).
Realistically, the process will be an incremental
one – speaking of Istanbul as a rival to London and
New York or even Dubai would be somewhat pre-
mature. Nonetheless, the size and strength of the
Turkish market and the expansion of Istanbul as a
business centre serving a diverse range of regions,
as well as the government’s vocal support of the proj-
ect, are building momentum behind the IFC.
OUTLOOK: Turkey’s equity and bond markets felt the
impact of cooling investor sentiment and the relat-
ed fall in the lira in the first few months of 2015. A
degree of uncertainty over the fiscal and monetary
policy outlook with an election looming – also not
unrelated – had an effect as well. However, the
reforms of the past few years have left the coun-
try’s capital markets larger, more liquid, more acces-
sible to foreign capital and altogether better-off.
One indication of this is the particularly strong per-
formance of the BIST in 2014, a year of subdued eco-
nomic growth. In sectors such as financial services,
consumer goods and manufacturing, the country
offers a number of large, high-quality companies,
while lower tiers of the market are preparing small-
er players for senior listing. Tough as some periods
may be, the market’s future is founded on that of its
economy, and in this regard Turkey’s large, young pop-
ulace, diverse services and status as a major busi-
ness centre all point to a bright long-term outlook.
64
The country’s main stock exchange was renamed in 2012 and merged with a number of other exchanges
The BIST’s management
company is looking to sell
its 36% stake to strategic
foreign and domestic
“anchor investors” in the
run-up to a full IPO in early
2016, which would value it
at around $1bn.
www.oxfordbusinessgroup.com/country/turkey
CAPITAL MARKETS INTERVIEW
Vahdettin Ertafl, Chairman, Capital Markets Board (CMB)
Are there any new initiatives to further develop
Turkey’s financial services sector?
ERTAŞ: Our new capital markets legislation provides
market infrastructure in harmony with current EU prac-
tices, especially the Markets in Financial Instruments
Directive. This is important, as it integrates Turkey’s
capital markets into the global financial system. The new
Capital Markets Law and our new regulations have
begun returning successful results. The introduction of
new incentives for issuers, such as easing of CMB pro-
cedures and the lowering of registration fees, aims to
make the issuance process more user-friendly.
While all market numbers progressed positively, two
markets stand out. Over the course of the past two years,
the issuance limit assigned by the CMB in the fixed-
income market has nearly tripled, from TL78bn (€29bn)
in 2012 to TL216bn (€80bn) by the end of 2014. Also,
the issuance limit in the sukuk market has jumped from
TL2.9bn (€1.02bn) in 2013 to TL10.8bn (€3.8bn) in
2014. Despite the structural changes that our market
participants had to undergo, alongside geopolitical
challenges and global financial turmoil, Borsa Istanbul
was one of the top-five global performers in 2014.
We do not feel our achievements are sufficient to
reach our 2023 target of making Istanbul a prominent
global financial centre, so our work continues. One of
the latest developments is the establishment of the
Istanbul Arbitration Centre, which will start function-
ing in 2015. The centre will serve the needs of global
investors in dispute resolution and play a crucial role
as Istanbul becomes a global financial centre.
The government has introduced two transformation
programmes: the Istanbul Finance Centre programme,
which will enhance physical, technological and legal
infrastructure, as well as intellectual capacity; and the
new financial literacy action plan which aims to help
increasing domestic savings. These accompany tax
reforms and incentives to promote equity financ-
ing and initial public offerings. Our goal is to make
Turkish capital markets a sound financial centre by 2023.
What efforts are under way to increase liquidity on
the secondary market for financial products?
ERTAŞ: Increasing liquidity is the key to growing capi-
tal markets in Turkey. The CMB is working in collabora-
tion with market participants to develop more robust
secondary markets for specific products. The latest
development in this regard has been the establishment
of the Turkey Electronic Fund Distribution Platform, a
fund supermarket to ease investor access to mutual
funds via a single investment account.
Improvements in trading infrastructure combined
with the growing size of the fund industry should result
in a boost in market liquidity. The latter trend is corre-
lated to growth in the private pension system follow-
ing reform designed to promote savings and deepen
our capital markets. In 2014 the private pension sys-
tem attracted 1m new members and the assets under
management rose from TL25bn (€9.3bn) to TL35bn
(€13bn). We expect to see the same pattern as investors
become more comfortable with and aware of the new
scheme. We are also working with Borsa Istanbul to
develop more robust secondary markets for corporate
bonds and sukuks. For example, the Islamic Develop-
ment Bank’s $6bn sukuk offering was admitted to Bor-
sa Istanbul in November 2014, so we are attracting
new players to the organised market.
Do more sophisticated instruments pose challenges
to securities regulators in Turkey?
ERTAŞ: The use of sophisticated products is not at the
desired level. Turkish firms are not very active in this
space, and the ones which are tend to be large and pri-
marily transact for hedging purposes. On the exchange
trading side, Borsa Istanbul has signed a cooperation
agreement with the London Stock Exchange to increase
liquidity in the derivatives market. We are also work-
ing on over-the-counter regulations so more investment
firms can participate in this market and we can attain
greater transparency. The current challenge is to get
more market participants to use these varied products.
65
THE REPORT Turkey 2015
Working towards the centreOBG talks to Vahdettin Ertafl, Chairman, Capital Markets Board (CMB)
CAPITAL MARKETS INTERVIEW
�brahim Turhan, Former Chairman and CEO, Borsa Istanbul
Given recent macroeconomic volatility, why should
international investors remain confident in the
growth prospects of the Turkish equities market?
TURHAN: In 2014 Turkey was rated as the 14th most
attractive foreign direct investment (FDI) destination
in the world. Assessing the conditions in any market by
looking at just short-term movements will lead to wrong
conclusions. Emerging markets are affected by the
monetary policy of international central banks and
experience some volatility, but it is temporary.
Turkey’s economic fundamentals are strong. The
economy has grown by an average of 5% since 2003.
Fiscal discipline is maintained, as shown by the EU-
defined government debt stock-to-GDP ratio, which is
36%. Turkey has received two upgrades to its invest-
ment grade, the latter of which came in May 2013 just
before the US Federal Reserve’s announcement which
caused the volatility in emerging markets. Since then,
nothing has changed that will affect economic funda-
mentals in Turkey. The recent drops in oil prices actu-
ally work in Turkey’s favour and improve the outlook
on the inflation and external balance fronts.
The attractiveness of Turkey as an investment des-
tination is also reflected in FDI statistics. While FDI
amounted to only $9.6bn between 1995 and 2002, it
totalled around $146bn between 2003 and 2014. More-
over, the number of companies with international cap-
ital in Turkey rose to 43,700 by September 2014.
To what do you attribute the recent fall in the num-
ber of initial public offerings (IPOs)?
TURHAN: There are 422 companies currently listed, and
109 IPOs were realised between 2008 and 2014, yet
the market capitalisation-to-GDP ratio reached only
32% at the end of 2013. As one of the most liquid stock
exchanges in the world, we have the potential to sup-
port a higher market capitalisation. Borsa Istanbul has
stepped up its efforts through organised events, on-
site visits and media campaigns, and a new project,
“Listing Istanbul”, has been initiated to attract foreign
companies to list on our platforms. Increasing the mar-
ket capitalisation-to-GDP ratio to 70-80% is also one
of our major targets. The recent slowdown in IPO activ-
ity is mainly due to the increased volatility of the last
two years in emerging markets, including Turkey. It
should also be noted that companies do not just access
funding through IPOs at Borsa Istanbul. In the last four
years corporate issues also have been used actively by
Turkish firms. The amount of issuances rose to $30.3bn
in 2014, from almost nothing in 2010. As a result, the
overall public offering is on the rise.
Has the flare-up in regional instability affected con-
fidence? Where are corporates looking to expand?
TURHAN: Thanks to its young population and strong
domestic demand, companies continue to expand their
operations through mergers and acquisitions in Turkey,
especially in energy, finance and the service industry.
In terms of number of transactions, IT, energy and man-
ufacturing were the top three industries in 2014, while
in terms of value of transactions, energy, transport and
financial services were the top three segments.
How can private equity increase its portfolio of
small and medium-sized enterprises (SMEs)?
TURHAN: SMEs account for 95% of all enterprises in
emerging markets, employing 60% of the workforce.
Companies in this category have limited access to funds
in organised markets, as they do not have the neces-
sary resources and capacity to go public or realise cor-
porate issuances. Private equity can play a critical role
in facilitating investment into those companies while
benefitting from the opportunities offered by them. Pri-
vate equity should use better channels to connect with
SMEs. For example, Borsa Istanbul started Private Mar-
ket, where private equity firms, angel investors or oth-
er qualified investors can meet start-up companies.
The creation of such platforms is crucial, as both par-
ties can develop a more sound relationship based on
trust thanks to the organised nature of these markets.
66
Market moversOBG talks to �brahim Turhan, Former Chairman and CEO, Borsa Istanbul
www.oxfordbusinessgroup.com/country/turkey
67
InsurancePopulation growth a key driver of sector expansion
Stalled savings get a boost from the government
Mergers and acquisitions have been high among insurers
Sharia-compliant segment continues to expand
INSURANCE OVERVIEW
Turkey’s young and mobile population has driven insurance growth
Whereas the global insurance industry saw growth
slow over the course of 2013 and 2014, Turkey’s insur-
ance sector displayed resilience, making it an attrac-
tive industry for investment and expansion opportu-
nities. Despite fluctuations in other sectors and a
depreciation of the local currency, in real terms Turkey’s
insurance sector experienced significant expansion
in both life and non-life segments.
CONSOLIDATION: One of the key drivers of growth
in the sector has been the rise in mergers and acqui-
sitions (M&A) in the country in recent years. In 2013
Turkey’s insurance segment saw more M&A activity
than any other part of the country’s financial sector.
Indeed, in value terms, some 70% of all M&As in finance
were to do with insurance companies, with a record
€874m in deals struck, according to a 2014 report by
global consultancy PwC. The trend is illustrative of the
recent strength of the sector, as well as of its ability
to attract foreign investors – the largest M&A trans-
action was Allianz SE’s €684m purchase of a 94%
stake in Yapı Kredi Sigorta. In 2014 the financial serv-
ices sector was the second most active sector for
M&A activity, with the vast majority of deals, includ-
ing foreign investment, in banking and insurance.
International giants are thus looking at Turkey as a
growth market, with the potential for significant
expansion in life, pensions and more specialised non-
life products. The implications for the wider financial
sector in Turkey are significant, as the recent growth
of the private pensions segment has given a welcome
boost to the country’s asset management industry.
Yet challenges remain. Sustaining recent growth
may prove demanding, while taking to the next level
the number of Turks willing to pay in to non-compul-
sory insurance schemes will test companies’ resolve
and ingenuity. Political uncertainties over the next
year may also create greater caution, with consumers
less likely to try out new products in consequence.
Nonetheless, with growth rates that most European
insurers would envy, along with some sound econom-
ic fundamentals, the insurance market is widely seen
as a good pick for the years ahead.
FACTS & FIGURES: According to data from the Insur-
ance Association of Turkey (TSB), non-life by far
exceeds life in terms of premiums. In January 2015
the split was 89.3% non-life, 10.7% life. Amongst the
former segment, the biggest share of premiums was
held by sickness/health, with 23.3%; followed by motor
vehicle liability, with 17.7%; land vehicles, with 17.6%;
then fire and applied perils, with 17.4%; and miscel-
laneous losses at 11.9%. After that, accident took
3.4%, general liability took 3%, and all the other lines
of business took shares of less than 1%.
Based on a month-to-month comparison of the
market shares recorded in January 2014, non-life
slightly increased its share over the year – back then
the split had been 88% to 12% – and the ranking
spread by market segment saw sickness/health over-
come motor vehicle liability. Over the course of 2014,
sector premiums grew 10.7%, with non-life up some
12.4% and life down some 1.4%.
This was quite a different picture, however, from pre-
vious years, when the market shares held by the dif-
ferent lines of business maintained the same ranking
– with motor vehicle liability in the lead – and both
life and non-life also experiencing real growth. The
TSB figures for 2012 and 2013, the latest years for
which full-year data are available, show total premi-
ums at TL19.8bn (€7bn) in 2012 and TL24.2bn
(€8.5bn) in 2013 – growth of some 22.21% in mon-
etary terms, or 13.79% if an inflation rate of 7.4% is
factored in. Non-life grew 13.34% in real terms over
those two years, from TL17.1bn (€6bn) to TL20.8bn
(€7.3bn), while life grew 16.62% in real terms, from
TL2.7bn (€954.2m) to TL3.4bn (€1.2bn).
This growth had come on top of overall growth in
the 2011-12 period as well. The TSB figures indicate
that total premiums for the first 11 months of 2011
of TL17.2bn (€6bn), compared to TL19.8bn (€7bn) for
the first 11 months of 2012, or 8.8% real growth, with
The insurance segment has
been seeing significant
consolidation activity in
recent years. In 2013, some
70% of financial sector
M&As involved an insurer.
In terms of premiums,
non-life is the leading
segment, with 89.3% of the
total. The biggest share of
premiums was held by
sickness/health, with
23.3%, and motor vehicle
liability, with 17.7%.
68
Providing and expanding coverageThe insurance sector continues to offer new and improved products toa growing population
www.oxfordbusinessgroup.com/country/turkey
INSURANCE OVERVIEW
an inflation rate 6.16%. Non-life grew even faster over
the period, at 11.35% in real terms, while life shrank,
by 4.92%. The figures thus show robust growth for the
past three years, although they also demonstrate a
fragility in the life sector in particular. The reasons for
continued growth in non-life and volatility in life lie
in some of the fundamentals of the Turkish market.
POPULATION BOOM: One of the main growth fac-
tors is the country’s demographic composition. The
Turkish Statistical Institute (TurkStat) declared that
Turkey’s population stood at 77.7m at year-end 2014,
up by nearly 1.3m over 2013 and indicating an annu-
al growth rate of 1.7%. While in certain areas of the
country the population regularly grows faster than the
national average. Turkey’s largest city, Istanbul, is at
the epicentre of this demographic trend. According
to TurkStat, Istanbul saw population growth of 1.5%
between 2013 and 2014 to reach 14.4m people. The
city is home to 18.5% of Turkey’s total population.
The country is also young. TurkStat figures show a
median age of 30.7 in 2014, slightly up from 30.4 in
2013. In 2008 the median was 28.5 years. Thus, the
population is ageing, yet almost half of the people in
Turkey are still under the age of 30. This implies a
strong organic growth in the market, alongside
increased future need for insurance products of all
kinds, particularly in the currently non-compulsory
vehicle, home, life, health and pensions areas. At the
same time, Turks increasingly have the means to meet
those needs. The Turkish economy has been growing,
with a concomitant increase in per capita incomes and
an expansion of the middle class.
Between 2010 and 2013, real GDP grew by some
24%, with 2010 seeing 9.2% and 2011, 8.8% growth,
according to World Bank figures. While the economy
has slowed since – 2013 saw GDP growth of around
4%, falling to 2.9% in 2014 – the long-term trend is a
positive one. The World Bank’s data figures show per
capita GDP rise from $8626 in 2009 to $10,660 in 2012,
with TurkStat figures showing that rising again, to
$10,822, in 2013. A recent BBVA report predicted
that by 2020, Turkey’s affluent and medium-upper mid-
dle class will account for some 45% of the population
– up from 27% in 2010. The insurance market thus
looks set to grow robustly over the next few years, as
the target market, especially for non-compulsory
insurance, expands and more awareness of the insur-
ance of insurance products grows.
GOVERNMENT SUPPORT: At the same time, the Turk-
ish government has been eager to support the sec-
tor, with older compulsory insurance regulations
recently complemented with some major incentives.
Currently, only two major lines of insurance are com-
pulsory in Turkey – motor and earthquake. For vehi-
cles, motor third party liability (MTPL) is compulsory,
along with bus seat personal accident insurance and
passenger transport liability insurance. Earthquake
insurance came in after the devastating 1999 quake,
which hit just south of Istanbul. Many of Turkey’s
urban centres lie on or near fault lines, with this also
spurring a major urban renewal programme that has
seen building codes tightened and widespread dem-
olition and replacement of substandard housing –
both with insurance implications.
There are also compulsory insurance regulations
covering dangerous cargoes and their handling, stor-
age and transportation, as well as workers’ compen-
sation insurance. The latter is compulsory for all
employees, but can only be handled by the state,
although an employer may add on private insurance
coverage for employees.
MOTORING ON: Compulsory motor insurance has
been a mainstay of the non-life sector since it was
instated in 1983, and the above figures for market
share demonstrate its significance. The motor segment
also had a better year in 2013 due to an increase in
average premiums. For some time, companies in the
motor segment had raised concerns about the low
level of premiums allowed, particularly in a segment
that often incurs high losses. For example, in 2012
the MTPL segment, which is required and regulated
by the Traffic Law, recorded a TL1.3bn (€454m) tech-
nical loss, while motor vehicles liability recorded a
technical loss of TL1.1bn (€387m). These losses were
far higher than any other line of business.
After the premium increase, however, these losses
were considerably reduced. The price increase, com-
bined with general growth in the market fired by
demographic and per capita income factors, led to a
near doubling of premiums collected. The TSB figures
show total net written premiums for 2012 stood at
TL2.6bn (€919m) for MTPL, rising to TL4.1bn (€1.4bn)
in 2013. For 2013 overall, MTPL recorded a TL654.4m
(€230m) loss, while motor vehicle liability saw loss-
es of TL479.8m (€169m). Motor vehicle physical dam-
age also went from a loss of TL61.12m (€21.5m) in
2012 to a profit of TL702m (€247.2m) in 2013.
Another potential downside for the motor sector
in particular is the devaluation of the Turkish lira,
which slid 34% against the dollar between May 2013
and May 2015. With many spare parts imported, this
69
THE REPORT Turkey 2015
Real GDP experienced significant growth in the 2010-13 period, expanding by approximately 24%
There are currently only
two major lines of
compulsory insurance in
Turkey: motor vehicle
coverage and earthquake
insurance, with the former
a mainstay of the sector
since 1983.
INSURANCE OVERVIEW
will likely impact costs. A similar effect is expected in
areas such as aviation and marine.
Pressure thus remains for further hikes in premi-
ums in the year ahead and for further changes in the
way the motor segment is regulated. A standardisa-
tion in the way claims are dealt with is also strongly
advocated by the TSB, which works to end perceived
inconsistencies in court judgements and has pro-
posed amendment drafts to the Traffic Law. The year
2013 also saw the establishment of Turkey’s first
MTPL club, with six firms joining. This should have an
important impact on car valuations in particular, by
helping to standardise procedures surrounding them.
GOLDEN YEARS: Recently, the life segment – more
specifically, pensions – was given a major boost thanks
to government-led reforms. Private pensions are both
a new industry in Turkey and, historically, a small one.
In 2001 parliament approved the establishment of a
private pensions sector, with this selling its first prod-
ucts in 2003. Six companies began offering these
products, and by end-2013 there were 18 such firms.
In 2012 the government, anxious to counter a signif-
icant decline in savings rates (World Bank data showed
this rate had fallen from around 17% of national out-
put during the 2002-08 period to just 12% in 2010),
introduced a major new measure to support private
pensions. This was to offer a direct matching contri-
bution of 25% from the government on all contribu-
tions up to the national minimum wage.
The new rules also offered employers a tax deduc-
tion on pension contributions up to 15% of employ-
ee income, with a cap equal to the national minimum
wage. The tax on distributions at retirement was also
cut, from 3.75% of the total account value to just
3.75% of the investment income portion of the
account. The new rules also allowed for transfers from
defined benefit to defined contribution plans with-
out any tax liability being imposed.
The package was considered by many to be a major
success. According to Reuters, during the first month
of implementation – January 2013 – 120,000 people
joined private pension plans. This reached 1m by the
end of 2013, a twofold increase over 2012. Industry
figures show that 18 firms took advantage of the rise,
investing €9.95bn for some 4.53m pension savers
and boosting assets in the segment 29% in that year.
By end-2014, the total number of contributors grew
to 5.1m, with €12.21m in investments.
SECTOR PLAYERS: In 2013 the top three outfits in the
life sector were Ziraat Hayat ve Emeklilik, Anadolu
Hayat Emeklilik, and Garanti Emeklilik, which demon-
strated gross written premium (GWP) market shares
of 23.4%, 11.6% and 8.8%, respectively. Fourth place
was held by Halk Hayat ve Emeklilik with 8.2% market
share, and in fifth place stood the newly formed Allianz
Yaşam ve Emeklilik at 7.1%, following Allianz’s pur-
chase of Yapı Kredi Sigorta in early 2013. The top 10
companies in life held 84.8% of the total market
between them. In non-life, the top three by market
share of GWP in 2013 were Axa, with 15.2%; Anadolu
Sigorta with 13.2%; and Allianz at 9.3%. The top 10
non-life firms had some 73.9% of the market between
them, illustrating the more fragmented structure of
the non-life business. Fourth and fifth place were tak-
en by Ak Sigorta at 7.3% and Mapfre Genel, which rose
two places from 2012 to a 6.5% market share.
All insurance and reinsurance companies working
in Turkey are members of the TSB. The association has
40 companies in its non-life section, 26 in its life and
pensions section, and two in its reinsurance section
– Artı Reasurans and Milli Reasurans. According to TSB,
some 18,137 people were employed, either full or
part time, at these companies’ head offices at year-
end 2013, up from 16,568 in 2010.
Recent times have also seen some major M&A activ-
ity in the sector. The largest of these deals was Allianz
SE’s €684m purchase of a 94% stake in Yapı Kredi Sig-
orta in the first quarter of 2013, which included the
Turkish company’s life and pensions arm, Yapı Kredi
Emeklilik. After a subsequent mandatory tender offer,
Allianz’s stake increased to 99.78%. Other insurance
deals included Malaysia’s Avicennia Capital purchas-
ing a 90% stake in health and life insurance provider
Acibadem Sağlik ve Hayat Sigorta for $252m in Novem-
ber 2013, and the Lebanese/UAE Hariri family’s pur-
chase of a 90% stake in Demir Sigorta.
In terms of distribution channels, there is great vari-
ation between life and non-life. TSB figures for the
first two months of 2014 illustrate a pattern that has
been in place for some years; in non-life, the bulk of
written premiums were through agencies, capturing
TL2.5bn (€880.25m) out of a TL4bn (€1.4bn) total,
or 62.13%. Brokers wrote TL596.8m (€210m), or
14.87%, banks TL532.5m (€187.5m), or 13.27%, and
direct channels accounted for TL390.1m (€137.4m),
or 9.72%. In life, however, banks took the lion’s share,
with 78.39% of all premiums written, or TL424.23m
(€149.4m). Direct sales accounted for 10.98%, or
TL59.4m (€21m), agencies for 9.17%, or TL49.6m
(€17.5m), and brokers for 1.47%, or TL7.9m (€2.8m).
This is partly because each Turkish bank branch is also
70
With employers supporting savings, about 1m people opened private pension plans during 2013
Turkey currently has 40
insurance companies in the
non-life segment, 26
working in life and
pensions, and two
reinsurance firms.
Employers receive tax
deductions on pension
contributions up to 15%,
and employees can have
their savings matched by
the government.
www.oxfordbusinessgroup.com/country/turkey
INSURANCE OVERVIEW
considered an insurance agent, once it receives its
license. The result is that the country’s four largest
banks – Akbank, Yapı Kredi Bank, Garanti Bank and IşBank – have long been active in bancassurance, with
the major insurers all having banking affiliates.
In terms of regulation, the sector is covered by the
2007 Insurance Law, along with a range of laws gov-
erning brokers, loss adjusters and others working in
the sector. The Turkish Commercial Code covers insur-
ance contracts and was updated in 2012, with stronger
provisions for consumer protection and the categori-
sation of insurance classes. A Code of Obligations was
also enacted in 2012, relating to the obligations
between legal and natural persons, with this also hav-
ing clauses pertaining to the insurance sector.
The General Directorate of Insurance (GDI) regu-
lates the sector, while also issuing permits for insur-
ance firms. These can be either Turkish joint stock com-
panies or cooperatives, or Turkish branches of foreign
insurance and reinsurance outfits. The GDI itself comes
under the Undersecretary of the Treasury and also has
the task of harmonising Turkish insurance legislation
with that of the relevant EU acquis.
A number of new regulations were introduced into
the Turkish insurance section in 2014, and a number
of important amendments were signed as well. In
April 2014 the new Insurance Agencies Regulation
replaced the former regulation, with the aim of clar-
ifying insurance agency activities and providing pro-
tective provisions for both insurers and the insured
by institutionalising agency systems. Following the
enactment of the new regulation, the Treasury also
released a new circular in May 2014 known as the
Implementation of the Insurance Agencies Regulation
to regulate the implementation rules.
The law helps clarify the relationship between both
parties in an insurance agreement, and reifies the
scope of permissible insurance activities and obliga-
tions. Additional changes include a raise in minimum
paid-in capital for incorporating an insurance agency
to TL50,000 (€17,605); new mandatory provisions for
agency agreements; new requirements on technical
personnel; and the requirement that leasing, factor-
ing and financing companies now form as separate
firms to provide insurance services.
PROFIT & LOSS: While premiums are up and the mar-
ket fundamentals look healthy, many sector players
have found profitability more of a challenge. Partly this
is due to the high level of competition, particularly as
companies seek to secure market share by charging
lower premiums. In addition, the number of people
taking up non-compulsory insurance policies remains
low as a percentage of the population. “Turkey has a
young and active population,” Tarık Serpil, executive
director at Marsh, Turkey’s largest insurance broker,
told OBG. “But there are perhaps only 2m willing
clients. Turks are not buying insurance partly because
the sector has not been providing policies that Turks
want to buy.” That is now changing. In terms of per-
suading young Turks that insurance is something they
should consider, companies have been moving more
into the online world. All the main issuers have
launched internet sites, while exclusive, online-only
deals are also being offered as an incentive. Online
advertising by insurers is also becoming a more fre-
quently used channel. This all ties well into the young
profile of Turkey’s potential insurance buyers.
Comparing premiums growth between 2012 and
2013 shows that non-compulsory areas benefitted
from these strategies. Accident saw a technical prof-
it of TL147.9m (€52m) in 2012 grow to TL241.5m
(€85m) in 2013; fire and natural forces was up from
TL47.5m (€16.7m) to TL218.8m (€77m) in the same
period. Indeed, non-life overall went from a 2012 loss
of TL658m (€231.7m) to a 2013 profit of TL768m
(€270.4m) – though some losses were due to Axa
strengthening its reserves, with a TL600m (€211.3m)
loss reported. In the life segment, meanwhile, tech-
nical profits grew from TL246.7m (€87m) in 2012 to
TL428.3m (€150.8m) in 2013. Life thus had annual
average profit growth of 13% in the 2008-13 period.
OUTLOOK: Overall, the expectation is of continued
premium growth in 2014-15, with companies also
taking greater control of their technical results, boost-
ing profitability. Pensions will likely continue seeing
positive growth as well, although political uncertain-
ties may impact consumers negatively in the period
up to elections in 2015. With major international
expertise increasingly widespread in the sector, com-
bined with experienced local firms and employees, the
standard and diversity of products is set to expand.
71
THE REPORT Turkey 2015
Companies are using online campaigns and bank partners to incentivise Turks to buy insurance products
New legislation passed in
2014 has helped
institutionalise
components of the
insurance industry and
improve protections for
companies and customers.SOURCE: Insurance Association of Turkey
2009 2010 2011 2012 2013
Non-life 36 38 39 39 40
Life 9 11 9 8 8
Pension 13 13 16 17 18
Reinsurance 2 2 2 2 2
Total 60 64 66 66 68
Number of insurance companies, 2009-13
INSURANCE ANALYSIS
The government matches 25% of individual pension contributions
Private pensions showed significant growth in Turkey
over the course of 2013 and 2014, following implemen-
tation of a new law that introduced government match-
ing of contributions for private pension. With the new
law, designed as an incentive scheme to encourage
more contributions into the system, as of January 1, 2013
the government matches 25% of individual contribu-
tions to the pension system. Over the course of 2013
alone, 1m individuals signed on to the new pensions
scheme, with over 5.1m pension savers registered by
the end of 2014. The new rise in the market is a trend
that is expected to continue, with a product now firm-
ly established after a decade of slow but steady growth.
At the same time, going forwards, companies offer-
ing private pensions will likely have to think of new
ways to develop the product, widening its appeal to
Turkey’s expanding middle class. Maintaining profitabil-
ity will also be a challenge. Nonetheless, with assets
under management in pensions more than tripling in
the last five years – to some €12.2m at end-2014
according to Turkey’s Pension Monitoring Centre – pri-
vate pensions continue to be a major draw for investors
looking at the Turkish market. The scheme also has
positive implications for the nation’s savings rate, as well
as for the development of its capital markets.
THREE PILLARS: Turkey has had a state social securi-
ty system in place since the early post-second world
war period. This has provided a first pillar, PAYG, defined
benefit mandatory contribution schemes to cover
retirement and other social security benefits. This
underwent major reorganisations in 1999 and in 2006,
when three existing state schemes were brought togeth-
er under one roof, the General Directorate of Pensions
Services at the Social Security Institution (SGK). At the
same time, retirement ages and the minimum number
of years of contribution were extended. The official
retirement ages were set at 58 for women and 60 for
men, with these being raised in stages to equalise at
65 in the year 2048. The motivation for the reforms
was a common one – a rising level of the system’s
deficit, with a shrinking premium base paying for sev-
eral discretionary rises in the level of pension payments.
There is also a second pillar of voluntary occupational
pensions schemes, mainly among larger firms. These
operate as either defined benefit or defined contribu-
tion schemes, or sometimes both, and are managed
by the General Directorate for Non-profit Organisa-
tions, as they are run by non-profit foundations.
SAVINGS INCENTIVES: A key to the segment’s growth
has been government action. Turkey had a domestic
savings rate of just 14% of GDP at year-end 2013, with
the third-lowest assets in pensions in the OECD the year
before, at just 1.4% of GDP. The risks inherent in this
have motivated the government’s efforts to switch
from the previous system of giving a 15-35% tax deduc-
tion on gross income or minimum wage to private pen-
sions, to matching 25% of individual contributions up
to the minimum annual wage of TL14,850 (€5228).
Participants have access to the government contri-
butions at an accelerating rate – 15% after the first three
years, 35% after six years, 60% after 10 years and 100%
at retirement age. At the same time, the tax taken at
exit is levied on net investment returns, rather than on
the total amount accumulated. The effect has been clear.
In the first quarter of 2013, the number of participants
in private pension schemes went up 9.8% over 2012,
with 306,000 new contributors. By the end of the first
year 1m new people had signed up for private pensions.
“These were big incentives,” Sezgi Biçe Özener, sen-
ior research analyst at Yapı Kredi Yatırım Equity Research,
told OBG. “The private pension became the best method
to save. In the future, it will continue to be attractive
for participants and for insurance companies, with
some of the latter now migrating into the private pen-
sions business.” One drawback is that the government
also imposed a cap on the fees companies can charge
for providing private pension services, reducing them
from 3.6% to 1.9%. Nevertheless, private pensions are
among the most attractive aspects of the Turkish insur-
ance market and may total TL240bn (€84.5bn) by 2023.
The current retirement age
for women is 58 and 60 for
men, but these will be
steadily raised until 2048 to
be equalised at 65. This is
reducing the burden on the
public pension system.
72
Pensions boomNew legislation ushers in a new era for private pension contributions
www.oxfordbusinessgroup.com/country/turkey
INSURANCE INTERVIEW
Mehmet Bostan, General Manager, Vakıf Emeklilik
Since its implementation in early 2013, how has
the government’s matching scheme affected
growth of the private pensions industry?
BOSTAN: We can confidently say that the govern-
ment’s matching scheme in early 2013 affected the
private pension industry in a very positive way. The pri-
vate pension system started to make a huge impact
on the Turkish economy, especially after 2013. Since
the government introduced a 25% contribution to
each pension plan at the beginning of 2013, pension
fund assets grew 85% in only two years, according to
the Pension Monitoring Centre. We expect this growth
will continue in 2015. By 2023 we project that the num-
ber of contributors will be roughly 12m and that total
funds will reach approximately TL400bn (€140.8bn).
What is the importance of the new rules?
BOSTAN: In my opinion, 2013 was a groundbreaking
year for the Turkish pension system. Before 2013,
when we lacked the government’s 25% contribution,
the general public was not aware of the significance
of the pension system and its critical effect on the econ-
omy. The new pension fund landscape has changed
this mentality among people and the media, in par-
ticular, and this new understanding has started to
transform investment habits in the country. Before
2013 people used to invest in gold, real estate and
deposits, but after the new legislation people have
started to notice the benefits and viability of the pen-
sion system. In my opinion, this is the most important
change brought about by the new rules.
In addition to this main benefit, the new regulations
have also opened up the industry to the masses. After
2013, with the government’s 25% contribution, every-
one now has a motivation to save and people can
start saving with a relatively small amount. The new
system also introduced new saving options for infor-
mal workers such as homemakers, students and sen-
ior citizens. Since the new system began, more than
62% of people in the pool of potential contributors,
i.e. 5m individuals, have entered the system. From my
point of view, this is a significant achievement for the
industry. Between 2003 and 2013, 3m people joined
the pension system in Turkey. After 2013, with the
government’s 25% contribution, there was a sharp
increase and 2m new people were added to the total
in only two years, and the system has reached over
5m people today. Finally, in my opinion, the last impor-
tant benefit is reflected in the saving rate. The saving
rate has reached its highest point since 2008, at 14.6%
in the third quarter of 2014. These improvements are
very important for the future well-being of the Turk-
ish economy and people.
What reforms can help the industry grow further?
BOSTAN: In high-income countries, corporations play
a significant role in the pension industry by matching
their employees’ contributions. In contrast, Turkish
corporations provide only around 6.42% of total con-
tributions. The government has started to encourage
corporate contributions with some tax advantages
and revisions to the vesting process. These incentives
are not yet sufficient and this is currently the weak-
est point in the pension system.
However, the Turkish government has recently pro-
posed a solution to this problem by introducing a tri-
al period for auto-enrolment in 2014. Under this new
trial period, employers will be required to enrol their
employees in the pension system automatically. Peo-
ple currently do not save adequately in Turkey so auto-
enrolment will be an effective incentive to help them
save for their retirement. We expect that this auto-
enrolment process will be finalised by the end of 2015.
As a leading player in the pension fund industry, we
also believe that the current pension fund system in
Turkey will be much stronger and larger with the imple-
mentation of these new strategies, meaning both the
government and corporate contributions. And con-
sequently, an increased savings rate will provide
a boost to the Turkish economy in the coming years.
73
THE REPORT Turkey 2015
Savings on the riseOBG talks to Mehmet Bostan, General Manager, Vakıf Emeklilik
INSURANCE INTERVIEW
M Uğur Erkan, CEO, Anadolu Hayat Emeklilik
What effect have multinational insurance firms had
on the growth prospects of domestic players?
ERKAN: Turkey’s positive economic growth, favourable
demographics and low penetration rates have drawn
the attention of local and multinational players to the
Turkish insurance sector. International companies, in
particular, are increasingly looking to take advantage
of these factors. In fact, the foreign share of total paid-
in capital in the life and pension business grew to 69%
in 2013, up from 52% in 2008; quite a significant uptick
in growth. At the same time international firms account-
ed for some 45% of total premiums in 2013, compared
to about 53% in 2008, which is primarily due to the fact
that individual life insurance premiums have grown
substantially in recent years.
So, yes, there have been more foreign players in the
market, but there is still considerable room for growth
by local firms. In addition, banks are still the most impor-
tant distribution channel in Turkey for insurance prod-
ucts, giving domestic companies an advantage when
it comes to reaching customers.
That said, I believe that they have a positive impact
on the development of the insurance sector overall, not
only in terms of customers who gain access to a wider
range of products and services, but also in terms of
domestic companies that are incentivised to innovate
and become more efficient as a result of the increased
competition. A healthy level of competition is good for
all of the parties involved.
What efforts are being made to extend life insur-
ance coverage to underinsured segments?
ERKAN: The level of life insurance penetration in Turkey
is quite low compared to countries with a similar level
of development, and Turkey lags far behind developed
nations. While there has been some improvement in
this regard over the past few years, there is still signif-
icant untapped potential, especially given the country’s
young population. In my opinion, the situation is pri-
marily due to economic and socio-cultural factors, such
as an unfamiliarity with insurance products and reluc-
tance to invest in them.
One thing that we have observed is that loan cus-
tomers often buy insurance when it is easily understand-
able and offered with reasonable premium levels. In this
line of business it is very important to match customer
needs with products offered, so creating positive cus-
tomer experiences through high service standards,
during both the sales and post-sales phases, will help
the long-term development of Turkey’s life insurance
segment. Thus, it is important that companies, associ-
ations and agents work to increase insurance appreci-
ation among the populace. This effort should not only
be taken by local players, but by foreign entrants as well.
Many firms have been working to increase trust and
awareness in collaboration with the Insurance Associ-
ation of Turkey, which is empowered to develop insur-
ance businesses and services. These activities have had
a very positive development on the life market.
How are employers being incentivised to contribute
to employees’ private pension accounts?
ERKAN: According to the data provided by Pension
Monitoring Centre, as of December 2014, the individ-
ual participation rate is higher than the corporate par-
ticipation rate. Only 27% of contracts are group con-
tracts, and 24% of these group contracts are
non-contributory group contracts. Our country has
strong potential, in terms of increasing the number of
participants and growing fund resources, but the ratio
of group contracts in the system has not reached the
desired level. Legislation in 2013 extended advantages
to employers. The vesting period was increased to sev-
en years and a more flexible structure was introduced
for corporate contracts to improve employee loyalty.
Tax relief was also revised so employers could claim a
tax deduction on pension contributions of up to 15%
of employee income with a cap on contributions that
equates to the national minimum wage. Thus, I antici-
pate a significant increase in corporate participation.
74
Getting involvedOBG talks to M Uğur Erkan, CEO, Anadolu Hayat Emeklilik
www.oxfordbusinessgroup.com/country/turkey
INSURANCE ANALYSIS
Some 38% of Turks surveyed expressed interest in takaful insurance
Sharia-compliant insurance, or takaful, is set to grow
in Turkey, with its predominantly Muslim population
showing increasing interest in Islamic finance prod-
ucts and the government keen to support their growth.
Insurance of any kind can be a hard sell in Turkey, with
the population generally averse to insurance cover and
penetration levels as low as 1.4%, according to some
estimates. Takaful also has a minimal profile in the Turk-
ish market at present. The two firms that offer Islam-
ic insurance products, Neova Sigorta and Asya Emeklilik,
account for less than 0.5% of the insurance sector’s
assets, which stood at an overall TL24.2bn (€8.5bn) in
2013, according to official data. However, the increas-
ing success of Islamic banks could point to a market
opening for takaful underwriters.
Turkey’s four functioning Islamic banks, known as “par-
ticipation banks”, have posted strong asset growth
since 2005, with their holdings now accounting for
around 5% of the $811bn of sector assets in August
2014 and consultancy firm EY has identified Turkey as
a new market for sharia-compliant insurance. In the
“Global Takaful Insights 2014” report, released in Sep-
tember 2014 the market dynamics of Turkey’s takaful
segment were noted as gaining traction thanks to the
establishment of new participation banks.
GOVERNMENT SUPPORT: With the government
announcing plans to launch three state-owned Islam-
ic banks as subsidiaries of the state-run conventional
banks, Ziraat Bank, Halkbank and VakıfBank, by the end
of 2015, it is expected that greater depth will be added
to Islamic finance. This, in turn, may encourage new
entrants and broaden the product base to include taka-
ful options. The EY report explained that the state is
poised to offer long-term help. “The Turkish govern-
ment’s aim to triple the share of Islamic banking assets
in the country by 2023 with the help of state-owned
participation banks and incoming players will help sup-
port the gradual growth of Turkey’s takaful industry.”
SLOW TAKE-OFF: Even though Turkey’s large and rel-
atively young population offers a potentially lucrative
market for takaful underwriters, EY suggests a num-
ber of hurdles have to be removed before such prod-
ucts could take off, with supply side constraints and a
limited legal infrastructure for Islamic finance current-
ly hindering growth. Challenges for Turkey’s takaful
market also include a fragmented market which lacks
the pricing power and tough competition among insur-
ers at the lower end of the market,” EY noted.
Another study prepared by the General Council for
Islamic Banks and Financial Institutions (CIBFI) and
Thomson Reuters, agreed on Turkey’s developing poten-
tial as a takaful market. In its survey, up to 38% of
respondents expressed some interest in participation
banking, with 10% saying they would definitely be inter-
ested. The study, “Turkey Participation Finance Report
2014”, said while 10% was a low figure it nonetheless
indicated market potential for takaful service providers.
“The government and industry are working to cre-
ate more universal standards, but this is not easy to
accomplish and will take time,” Reşat Karabıyık, the gen-
eral manager of BMD Securities, told OBG. “That said,
the recent establishment of the Global Center for Islam-
ic Finance by the World Bank and IFC is a step in the
right direction. Two state banks are also expected to
enter the space sometime in 2015, which will help to
focus the efforts on creating more standardised rules.”
PERSONNEL GAP: Specialist training for staff is an
area highlighted by the CIBFI report as necessary for
the development of a strong Islamic financial market
in Turkey, which requires the establishment of dedicat-
ed study programmes at universities. This personnel gap
could be bridged through proposals such as the estab-
lishment of an Islamic university. The government
announced plans in October 2014 to develop Istanbul’s
May 29 University into an international Islamic univer-
sity. Advanced courses in Islamic finance could help
deepen knowledge and understanding on subjects
such as takaful insurance. Another boost may come if
the government includes takaful options in compulso-
ry schemes like automotive or catastrophe insurance.
Currently, the two
companies offering Islamic
insurance products
account for about 0.5% of
the insurance sector’s total
assets.
75
THE REPORT Turkey 2015
With state financial
institutions poised to enter
the Islamic financial
segment, it is expected
that takaful insurance
could see greater uptake.
Talking takafulSharia-complaint insurance is poised for state support
77
Industry & RetailDefence equipment manufacturers boosting exports
Automotives industry aims for more value added
Jewellery and precious metals exports are rising rapidly
Good prospects for long-term retail sector expansion
The first law governing retail enacted in January 2015
INDUSTRY OVERVIEW
Industrial products accounted for almost 80% of exports in 2014
Turkey’s industry includes a wide variety of manufac-
turers, primary producers and traders, responsible
between them for a major share of the country’s GDP.
Indeed, in 2014, exports by the entire automotive
industry (including components) alone reached
$22.27bn – more than the entire GDP of Iceland.
Steel, chemicals, pharmaceuticals, electrical and
electronic equipment, building materials, cars, jew-
ellery and clothing are all major export earners – and
major magnets for international investors. All have
benefitted from – and, indeed, driven – much of the
country’s recent economic growth, with “Made in
Turkey” now more prevalent than ever as a label on all
manner of products sold in world markets.
INDEXES & EXPORTS: Figures from the Turkish Sta-
tistical Institute (TurkStat) show that at constant 1998
prices, the manufacturing sector contributed 24.2%
of the country’s GDP in 2014. This compares to 8.8%
from agriculture, hunting and forestry; 13.2% from the
financial sector; and 12.6% from the wholesale and retail
trade sector. The manufacturing and retail sectors are
also growing – they were up 3.78% and 1.4%, respec-
tively, in 2014, year-on-year (y-o-y) – although this
has been slowing in recent years; the 2000-14 peak
was in 2010, when manufacturing growth hit 13.8%,
followed by 10% growth in 2011.
TurkStat also produces an industrial production
index (IPI), which measures gross activity against a
2010 base line of 100 points. In 2014 the unadjusted
IPI average increased by 3.6% to 120.5, while season-
ally adjusted IPI rose by 3.6% to 120.8. The annual aver-
age for 2013 for industry was 116.3, up from 112.9 in
2012 and just 86.1 in 2005.
Into the first quarter of 2015, and in January 2015
seasonally and calendar adjusted IPI decreased by 1.4%
compared with the previous month. Industrial produc-
tion declined by 2.2% in January 2015 y-o-y, with the
biggest drop recorded in the mining output, which fell
by 11.5% y-o-y. This was followed by manufacturing at
-2.4%. However, electricity, gas, steam and air condi-
tioning supply rose 2.8% y-o-y. The decline in exports
to Iraq and Russia, as well as the overall growth slow-
down in the European continent, hampered Turkey’s
industrial productivity. TurkStat figures also show that
the seasonally and calendar-adjusted industrial
turnover index stood at 167.3 in January 2015, down
4.9% compared to the previous month.
In 2014 the less-than-friendly environmental fac-
tors included a major rise in interest rates. In January
2014, the Central Bank hiked overnight rates from
7.75% to 12% and the weekly repo from 4.5% to 10%.
However, rates were cut several times during the year
starting in May, and as of March 2015 the upper
overnight lending rate stood at 10.75% and the bench-
mark weekly repo rate at 7.5%.
The year 2014 also saw a major fall in value by the
Turkish lira, which depreciated around 15% against the
US dollar during the year, a slide that continued in
2015. A third factor to contend with too has been
political uncertainty and domestic turbulence. Busi-
ness and consumer confidence have taken something
of a hit during these events.
LABOUR: Industry also accounts for a large share of
employment. According to TurkStat’s figures, in Decem-
ber 2014, out of a total labour force of 28.8m (all
those over 15 years of age), 25.6m were employed, of
which 20.5% worked in industry. This was less than
services – the largest employer, with 52.8%, and agri-
culture, with 19.5%. Given the 24.2% contribution to
GDP of the sector, however, industry emerges as one
of Turkey’s most productive activities.
Using the same 2010, 100-point base line, the num-
ber of people employed in industry has also been
increasing. Calendar-adjusted industrial employment
was up by 2.7% in 2014 compared with the previous
year. The annual average for 2014 was 118.8, an
increase from 115.6 in 2013.
The hours worked have also gone up – from 110.4
in 2012 and 112.8 in 2013 to 114.7 in 2014, and so
have the wages – the gross wages and salaries index
Turkey’s industrial
production index, which
measures gross activity
against a 2010 base line of
100 points, shows steady
growth, with the annual
average for 2014 at
around 120, up from 116
in 2013, 113 in 2012 and
86 in 2005.
78
Made in TurkeyAlthough industrial growth is slowing, exports are up and a number ofsegments have scope for expansion
www.oxfordbusinessgroup.com/country/turkey
INDUSTRY OVERVIEW
for the sector rose from 153.1 in 2013 to 176.8 in 2014.
Productivity, it would seem, has been rewarded.
THE TIGER’S ROAR: Turkey’s industrial and manufac-
turing heartland has long been the north-west – the
region stretching from the Greek and Bulgarian bor-
ders through Istanbul and south to Izmit, Bursa, Eskişe-
hir and around the Marmara region.
This is still the area with the highest concentration
of industry, although other important clusters exist
around the capital, Ankara, the Aegean city of Izmir,
and, increasingly, out across Anatolia, with cities such
as Konya, Şanlıurfa, Adana and Kayseri also seeing
industrial growth in recent times. This has led to them
being dubbed the “Anatolian Tigers”.
Yet while these businesses may have started out in
Anatolia, many now have a quite global reach. Indeed,
research by the Turkish business magazine Ekonomist
in early 2014 showed that the top 500 Anatolian Tigers
now account for around 10-11% of Turkey’s total
exports and around 10% of the country’s GDP.
This has led in recent times to a blurring of the dis-
tinctions between the traditional, mainly Istanbul and
north-western-based industries – often members of
the Turkish Industry and Business Association (TÜSİ-AD), – and the Anatolians, often previously concen-
trated in organisations such as the Association of Inde-
pendent Industrialists and Businessmen (MÜSİAD). In
recent times, some of the most prominent Anatolian
Tigers have found a place in TÜSİAD, which represents
around 600 leading businesses, representing around
half the country’s workforce. Indeed, several senior posi-
tions in TÜSİAD are now held by the Tigers.
TÜSİAD and MÜSİAD are thus the two largest and
most influential professional organisations in Turkey’s
industrial world. The private sector is also represent-
ed by the Union of Chambers and Commodity
Exchanges of Turkey (TOBB), whose 365 members are
all representatives of local chambers of commerce,
industry and commodity exchanges.
On the governmental side, the Ministry of Science,
Industry and Technology has been the lead body since
2011, when the previous, Ministry of Industry and
Trade was reorganised and renamed.
In addition, there are several other ministries that
are also crucial for the sector, including the Ministry
of Economy, the Ministry for EU Affairs, the Ministry
of Environment and Urbanisation, and the Ministry of
Energy and Natural Resources.
IMPORTANCE OF SMES: While Turkey has many large
enterprises of domestic origin in its industrial sector,
small and medium-sized enterprises (SMEs) still con-
stitute a key part of the sector.
Indeed, according to Turkish Treasury figures, SMEs
account for 99% of all enterprises in the country, at
1.9m, along with around 78% of all employment, 62%
of exports and 57% of total value-added.
The sector receives support too from both the gov-
ernment and from international organisations such
as the European Investment Bank, which gives assis-
tance via Akbank, bolstering its financing of SMEs. The
SME Development Organisation is also there to assist
in training, technology development and innovation,
export orientation and quality improvement.
The Turkish Credit Guarantee Fund (KGF) also works
as an intermediary to help SMEs gain bank credit, with
an emphasis on helping new SMEs in the high-tech field
and those located in the regions. Post 2007/08 crisis,
the KGF provided counter guarantees of around TL1bn
(€352.1m), enabling SMEs to access some TL10bn
(€3.5bn) in credit and helping fuel the rapid econom-
ic turnaround of the 2010-11 period.
Several other bodies are important players in the
SME world, including the SME Venture Capital Invest-
ment Trust and the Istanbul Venture Capital Initiative.
The former is a risk capital intermediary in the finan-
cial markets, the latter Turkey’s first fund of funds and
co-investment programme.
A third important force now is the Anatolian Ven-
ture Capital Fund, which is being supported by EU pre-
accession funding and will see some €16m of invest-
ments in SMEs in targeted Anatolian regions. The fund
is investing in companies in the 43 most disadvan-
taged regions of Turkey, where there is considerable
79
THE REPORT Turkey 2015
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10 =
100
Industrial production index, 2005-14*
0
30
60
90
120
150
2014201320122011201020092008200720062005
SMEs account for 99% of all enterprises in the country
Small and medium-sized
enterprises (SMEs)
constitute a key part of the
industrial sector. The SME
sector receives support
from the government,
international organisations
and several bodies
providing funding.
INDUSTRY OVERVIEW
growth potential. A minimum of 50% of the fund will
be invested in provinces in the south-eastern Anato-
lia region, for example.
Government legislation was also enacted in early
2014 allowing for licensed angel investors to deduct
from their annual tax base 75% of the capital they
invest in certain, targeted SMEs, with this rising to
100% if the investment is in research and development
(R&D). The legislation introduces for the first time a
formal licensing procedure for angel investors and an
accreditation process for angel investor networks.
When looking at Turkey’s exports, several sub-sec-
tors stand out as major performers. In 2014 accord-
ing to statistics from the Turkish Exporters Assembly,
of a total $157.7bn in exports, industrial products
accounted for 78.8%. Within this, the automotive sec-
tor was the most valuable (see analysis) at $22.27bn,
followed by the textiles sector at $18.7bn. The chem-
icals sector came in third at $17.8bn.
CHEMICALS: The Turkish Chemical Industry Assem-
bly, which is under the umbrella of the TOBB, contains
all the leading sector bodies, including professional
organisations such as the Turkish Chemical Manufac-
turers’ Association (TKSD) and the Istanbul Chemical
Exporters’ Union, and representatives of the major
companies and government agencies.
Turkey’s chemical companies have been losing out
in the Arab Spring, as previously attractive North African
markets have become volatile. Nonetheless, expecta-
tions are for continued growth in exports, although
at a lower level than in previous years.
As with automotives, the chemicals sector had been
heavily dependent on European trade, but since the
2007/08 crisis, manufacturers have been looking
increasingly to new markets in Latin America, Africa,
the Middle East and Asia. Exports to the EU, which had
averaged around 60% before the crisis, were at around
39% in 2013. Consumer goods such as cosmetics,
soaps, glues and adhesives are one area where Turk-
ish companies have done well in the new markets of
Latin America and Africa, though sector insiders expect
tough competition, going forwards, in these areas.
This is because South-east Asian countries – particu-
larly Malaysia and Indonesia – have direct access to
raw materials such as palm oil. One consequence of
this has been that some Turkish companies, such as
Evyap, have purchased plantations in Indonesia in order
to secure their supply chains.
One recurrent challenge for the subsector is its
heavy dependence on imported intermediary goods.
These account for approximately 40% of all imports
for the sector, according to the TKSD, which with a
depreciating Turkish lira in 2014 and 2015 has further
squeezed company bottom lines. The TKSD is there-
fore pushing government to back plans to build more
integrated chemical ports in Turkey, along the lines of
the Port of Tarragona in Spain.
The idea is to import raw materials and then man-
ufacture more of the intermediary products on Turk-
ish soil, before re-exporting the higher value-added
finished products. In 2014 the TKSD was carrying out
pre-feasibility studies on approximately 10 potential
sites for such ports.
The plan does face some opposition, however, with
the “chemports” having to be located on the coast with
good access to existing industrial areas. Largely, this
means the Aegean coast and other coastal areas – all
places where there is strong competition for land with
tourism and real estate. The TKSD sees this as a bot-
tleneck for foreign investment, however, which in
recent years has concentrated on consumer products
such as paints, soaps, detergents and cosmetics for
the fast-growing Turkish market. In terms of base
chemical investments, there have been only three
major ones in the past five years – an acrylic fibre joint
venture between Dow Chemicals and AKSA, and a
polypropylene plant launched by Bayagen Group and
Saudi Arabia’s Advanced Petrochemical Company –
plus the largest petrochemical investment in recent
years, the Azeri state energy company Socar’s Star
refinery investment (see Energy chapter). In the mean-
time, Turkey continues to manufacture low or middle-
priced products, with the TKSD estimating an average
81
THE REPORT Turkey 2015
The chemicals segment’s exports were worth $17.8bn in 2014
The chemicals segment was
heavily dependent on
European trade, but since
the economic crisis,
manufacturers have been
looking increasingly to new
markets in Latin America,
Africa, the Middle East
and Asia.
SOU
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TU
IK
*20
10 =
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Industrial turnover index, 2005-14*
0
40
80
120
160
200
2014201320122011201020092008200720062005
INDUSTRY OVERVIEW
cost per tonne of sector products at just $1.70. Rais-
ing this requires major investment in value-adding
technologies and R&D, to secure intellectual proper-
ty rights on future products. The sector will likely be
pushing for the government to take a more active
stance on this too in the years to come.
“In general, the Turkish chemical sector is dominat-
ed by small companies, many of which are family-
owned. Future development should move the sector
further up the value chain, and it would also require
consolidation and the formation of partnership in the
sector,” Volker Hammes, CEO of BASF Turkey, told OBG.
KNITTING IT TOGETHER: Turkey has long been famous
for its textiles – images of Turkish carpets reach back
to early medieval times – while in recent years, its
ready-to-wear industry has also been making great
strides internationally. According to the Ministry of
Economy, taken together, in 2013 – the latest year for
which figures were available – textiles and clothing
accounted for around 7% of Turkey’s GDP, plus an
18.3% share of Turkey’s total exports.
Around 1m people work in the textile, ready-to-wear
and leather industries too, in some 58,000 compa-
nies, according to the Social Security Institution. Fur-
ther 2013 data shows that the Turkish clothing indus-
try is the world’s seventh-largest supplier in the world,
and the second-largest supplier in the EU. It regularly
ranks in the global top 10 of textile exporters.
Traditionally, while raw materials were produced in
Anatolia – Turkey ranked eighth in the world in terms
of cotton production in 2013– they were then
processed in Istanbul and other major north-western
urban centres, such as Bursa.
The industry was based in distinct quarters of the
cities, where factories would produce usually low-
priced, low value-added products for domestic sales
and exports. Turkey was thus seen largely by interna-
tional companies as an outsourcing destination.
This model has changed drastically in the last decade,
as cheaper commodities and labour, mainly in Asia, have
undercut Turkey. The response of local companies has
been to shift up-market, with Turkish textile and cloth-
ing companies now producing much higher-quality
products, often now the result of world-class design.
In recent years too, the factories have shifted out
of Istanbul into Anatolia, with Adana and Kahraman-
maraş currently major production centres.
Meanwhile, some of the more successful companies,
such as Koton and İpekyol, have become boutique
houses, opening their own stores in Europe and the
Middle East, as well as supplying goods to existing
international chains. Now too, Turkish companies are
doing the outsourcing, having basic materials manu-
factured in Asia and elsewhere.
The Ministry of Economy figures also show that the
sector exports around 65% of its production, with
some 80% of this cotton clothing. Knitted clothing and
accessories accounted for 61.8% of the total, woven
clothing the rest, with T-shirts and pullovers the most
popular among the former group. Turkey is also the
world’s second-largest manufacturer of hosiery, with
this alone responsible for some $1.2bn in exports in
2013. Overall, 2013 saw sector expansion, too. In terms
of knitted or crocheted exports, these were up 9.9%
on 2012, while woven exports went up 5.2%. Both out-
performed overall GDP growth of 4% and the overall
export figures, which largely flat-lined.
What obstacles there are to further growth in 2015
are those that apply to the economy as a whole: a
slowdown in domestic growth, political uncertainty
and the slow pace of recovery in key markets such as
Europe. At the same time too, the government has been
trying to control credit growth. The lira depreciation
has also hit those reliant on imported materials, with
costs rising due to foreign exchange issues. This has
undoubtedly put considerable pressure on some bot-
tom lines, as Turkish consumers remain highly cost-
conscious, with companies thus reluctant to pass on
costs to customers. Even so, expectations are high
that exports will remain on a solid growth path. Cheap-
er Turkish products have also made major inroads into
markets such as Russia, Ukraine, and the other former
Soviet countries, as well as the Middle East.
OUTLOOK: Although industrial growth has slowed,
strong fundamentals, such as a growing population and
geographical location, as well as good trade relations
with key markets now in recovery, such as the EU, will
stand the country in good stead.
Challenges do remain. Global concerns form part of
these, while perceptions of political uncertainty domes-
tically may also put new investments on hold. The high
targets set by the government for 2023 (see Econo-
my chapter) may also be difficult to achieve without
a major surge in the European economy, in particular.
For all these challenges, however, Turkey remains a
strong economy, with its industries at the forefront of
growth. With experience of and connections with both
the Western world and the Middle East and Asia, the
country’s industrialists and business leaders remain
in an advantageous position to leverage Turkey’s
unique status into future profits and investor rewards.
82
The north-west region has the highest concentration of industry in the country
With competition mainly
from Asia undercutting
local textiles firms, Turkish
companies have shifted
up-market and now
produce high-quality
products. Some companies
have opened their own
stores in Europe and the
Middle East and supply
goods to existing
international chains.
www.oxfordbusinessgroup.com/country/turkey
INDUSTRY & RETAIL INTERVIEW
Bora Yalınay, CFO, Ülker
What does Ülker’s $550m syndication loan,
secured in November 2014, indicate for the
potential of the industry and retail sector in par-
ticular and for Turkey as a whole?
YALINAY: First, it is important to mention that the
size and attention of this syndication was unprece-
dented in Turkey before this. A total of 26 banks
comprising more than 10 new lending relationships
from Europe, the US and Asia committed to the deal.
The syndication loan was the largest and most diverse
syndicate of banks for any Turkish corporate, exclud-
ing banks, in the past 10 years.
Banks from Asia, including those from China, Tai-
wan and Japan that had not taken part in any loan
agreements in Turkey previously, participated in the
syndication loan. The diversity of the participating
banks resulted in the largest transaction seen in
Turkey in the last 10 years.
Indeed, we have been observing an increasing
demand from international banks towards a wide
range of blue chip Turkish companies in the last
three years, as these companies have become
sounder and more secure in the global financial are-
na and are increasingly looking abroad to expand.
What does Yıldız Holding’s recent acquisition of
UK-based United Biscuits mean for the sector, and
do you believe more acquisitions will come from
the Turkish side in the future?
YALINAY: If you happened to look at this deal from
a confectionery company’s point of view, this type
of transaction, i.e., the acquisition of United Biscuits,
does not occur frequently. This type of deal tends
to be rare and when it does occur, it boosts compa-
nies’ brand strength and recognition, widens their
geographical presence, and develops their distribu-
tion capabilities in their operating countries, which
is essential to doing business.
Not only are Turkish firms becoming more active
in foreign markets, but their brands are also gain-
ing more recognition from non-Turkish customers
around the world. Thus, it is fair to expect addition-
al similar moves from Turkish companies that are also
aiming to expand into international markets to
strengthen and improve their operations.
How has the recent rise in the price of cocoa
impacted the processed food industry, and to
what degree does this necessitate price hikes?
YALINAY: The volatility in the commodity market, par-
ticularly as it pertains to cocoa, which is one of the
major raw materials for our business, has been a
critical issue for almost a decade. There are several
concerns as regards the global supply-demand imbal-
ance of cocoa, including the fact that global demand
increases by an average of 2% per year. Despite this,
great parts of Asia, mainly China, consume very low
levels of chocolate. Other challenges include farm-
ers often having limited knowledge of modern farm-
ing techniques and often confronting structural
problems such as ageing of trees, decline in soil fer-
tility, and pests and disease that attack cocoa trees,
all of which drive the price of cocoa up. Price volatil-
ity certainly has an impact on operations in a way
that the increase in the commodity costs should
partly be reflected to our end prices.
What is the general growth outlook for the food
products industry in 2015?
YALINAY: In 2015 consumer demand in Turkey is
expected to recover along with the country’s macro-
economic indicators. Many will recall that 2014 was
a year with high commodity costs mainly in cocoa,
nuts, pistachio and wheat. However, as the prices for
these products have since softened and visibility has
increased, we are expecting higher domestic con-
sumption of these products in 2015.
Under these circumstances and expectations, we
believe that the confectionery market is poised
to outgrow the rate of the wider Turkish economy.
83
THE REPORT Turkey 2015
Front and centreOBG talks to Bora Yalınay, CFO, Ülker
INDUSTRY & RETAIL INTERVIEW
Sadettin Korkut, General Manager, Petkim Petrokimya Holding
What do you believe are the primary factors driv-
ing growth in the Turkish petrochemicals industry?
KORKUT: The petrochemicals industry provides raw
materials to numerous sectors. Globally, it has assumed
a level of importance on par with the iron and steel sec-
tor, as one of the primary forces in the development
of a country’s industrial base. In Turkey, demand for
petrochemical goods outpaces GDP growth by a fac-
tor of two. In fact, Turkey is one of the fastest growing
markets for thermoplastics after China.
Given Turkey’s lack of domestic hydrocarbons, what
keeps the chemicals industry competitive?
KORKUT: Although Turkey relies on imports for the vast
majority of its natural gas and petroleum needs, it does
have other advantages. The chemicals industry is a
capital-intensive sector requiring advanced informa-
tion and technology. Turkey is able to leverage its flex-
ible manufacturing model, highly-productive human
resources, and its proximity to sources of hydrocar-
bons and to potential export markets. In addition, the
government provides special subsidies for local produc-
tion that also add to the country’s competitiveness.
When you look at some of the most successful coun-
tries in the sector, such as Germany, France and South
Korea, you see that many of them possess relatively few
hydrocarbon resources themselves.
What is the role of the petrochemicals industry in
helping Turkey to reach its 2023 targets and the goal
of having $50bn in chemical exports in particular?
KORKUT: Turkey is currently a net importer in the chem-
icals sector, unlike the EU countries mentioned above.
In 2014, the trade deficit for the chemicals sector,
excluding mineral oils, stood at $20.47bn. Turkey is the
19th largest economy in the world, but ranks 29th in
chemical product sales and 32nd in ethylene produc-
tion. Given the considerable trade deficit facing the
country, it is important that it develops its export capac-
ity across all industries, including chemicals, which is
why the government has set these goals. Over the past
few years, the global chemicals industry has suffered
as a result of the lingering effects of the financial cri-
sis. The petrochemicals segment was growing at an
annual rate of 6-8% before 2008 but has experienced
annual growth of 4-4.5% since then. That said, some
regions have fared better than others. While many new
projects have been cancelled in Europe, the resource-
rich countries of the Middle East and North America
continue to attract investment; for example, by 2018,
10m tonnes of new ethylene capacity is expected to
come into play in North America and 7.5m tonnes is
expected to be added in the Middle East.
To reach its ambitious 2023 export goals, the Turk-
ish chemicals sector will need to grow at an average
annual rate of 12%. Developing the petrochemicals
segment is essential, as all other segments within the
sector rely on the raw materials that it provides for their
own manufacturing needs. In order to ensure that our
chemical exports are competitive, we also need to keep
costs down and finances under control. Aggregation
of production facilities will play a very important role
in addressing both of these needs. Plans for an inte-
grated refinery, petrochemicals, energy and logistics hub
are currently being developed for the Petkim Peninsu-
la with the help of SOCAR, the Azeri state-owned oil
company. By bringing together these disparate inputs,
we believe that there are large gains to be had in terms
of the development of the country’s chemical manu-
facturing industry as a whole.
How successful has the sector been in moving
towards the production of higher value-added prod-
ucts and reducing imports of intermediate goods?
KORKUT: In 2014, high-technology goods accounted
for 5-6% of Turkey’s $157bn of exports. In order for
this proportion to reach the target of 20%, there needs
to be a long-term plan for the sector. Additionally, Turkey
needs to decrease its reliance on imported intermedi-
ate goods, which currently account for 70% of imports.
84
Growth chemistry OBG talks to Sadettin Korkut, General Manager, Petkim Petrokimya Holding
www.oxfordbusinessgroup.com/country/turkey
INDUSTRY ANALYSIS
Turkey has numerous manufacturers of defence equipment
Turkey has seen a transformation in its defence indus-
try in recent years, with a noticeable shift from arms
procurement to arms manufacture and sales. Turkish-
made defence equipment has been attracting buyers
from around the world, building on growing confidence
and skill in a string of related domestic sectors, from
automotives to shipbuilding and aerospace. The over-
all aim of the country’s defence producers is an ambi-
tious one: the goal is to boost exports to $25bn by
2023, from around $1.6bn in 2014. Indeed, they have
been rising rapidly, as the defence and aviation sector’s
exports were up by 18.7% in 2014.
According to the IHS Jane’s Annual Defence Budg-
ets Report, in 2014 Turkey was ranked 15th in the world
with a defence budget of $17.2bn, while the Defence
Ministry reported that the country’s defence spend-
ing totalled TL29.4bn (€10.4bn) in 2014. Two Turkish
companies are listed among the world’s top-100 defence
companies too – Turkish Aerospace Industries (TAI)
and Aselsan, a military electronics specialist.
TURKISH MADE: In terms of soldiers, Turkey has the
second-largest army in NATO, after the US, at 290,000,
according to a 2014 Turkish Land Forces statement. The
Turkish army has a fleet of ageing US M48 and M60
tanks, with some of the latter modernised with Israeli
cooperation into M60 Sabras, and it also has German
Leopard I and IIs. This fleet will be modernised with the
addition of a main battle tank (MBT) built in Turkey –
the Altay. In partnership with South Korea, 200-250 of
these will be produced. This deal is a good example of
the transformation taking place, as until recently, South
Korea had been a major arms exporter to Turkey. The
expectation was that Turkey would also buy the Kore-
ans’ XK2 MBT – but instead, this now forms the basis
of the Altay being designed and built in Turkey. In the
deal will be a revamp of Otokar, a subsidiary of Koç
Holding, which is a producer of light military vehicles,
including the Cobra armoured car, which has been suc-
cessfully exported. The army also draws on Turkish firms
for small arms. The Mechanical and Chemical Industry
Corporation produces assault rifles, explosives, rock-
ets and other munitions, while also holding a stake in
Roketsan, which produces missiles, mortar and other
types of shells, along with rockets. Turkey is also expand-
ing its navy, signing an important contract for a land-
ing platform dock programme in early 2014 with Sedef
Shipyard, in partnership with Spain’s Navantia.
TOP FIRMS: TAI became the coproducer with Gener-
al Dynamics/Lockheed Martin of F-16 fighter jets for
the Turkish Air Force in 1984. Over 30 years later, it has
been in the news as the producer of Turkey’s first
indigenous un-manned aerial vehicle, or drone, known
as the Anka. Serial production of this is due to start in
2016, with the drone marking a serious advancement
in the technological level and sophistication of the
Turkish defence industry. The Turkish Armed Forces
(TAF) owns 55% of TAI’s shares, with the Under-secre-
tariat of Defence Industries at the Ministry of Defence
holding the rest. TAI earned $1bn in exports in 2013,
with the business split roughly 50:50 between military
and civilian uses. Aselsan, meanwhile, was set up in
1975, with the task of supplying the TAF with its com-
munications equipment. It has since branched out into
electronic warfare, radar, guidance systems, microelec-
tronics and other defence-related electronic and dig-
ital applications. By 2014 it placed 67th in the world
among defence companies in terms of total sales on
US-based Defence News’ top 100 list.
Also in 2014, the company signed memoranda of
understanding with Rolls-Royce to work on engine con-
trol systems, and it signed a framework agreement with
Airbus outlining future cooperation on satellites, civil
and military avionics, laser systems and secure telecom-
munications. Havelsan is a Turkish military electronics
systems manufacturer, producing reconnaissance and
surveillance systems, intelligence suites and flight sim-
ulators. Thus the Turkish defence sector has a growing
portfolio of products and list of internationally
minded partners. State backing for technological
advances is also being translated into high performance.
In the past few years the
country has shifted from
arms procurement to arms
manufacture and sales. Two
Turkish companies are now
listed among the world’s
top-100 defence
companies.
85
THE REPORT Turkey 2015
High performanceThe defence sector is thriving with a range of new equipment and systems being produced locally
INDUSTRY & RETAIL INTERVIEW
Muharrem Dörtkaşlı, CEO, Turkish Aerospace Industries
What is the strategic importance of developing the
Turkish aerospace and defence industries?
DÖRTKAŞLI: The aerospace and defence industry pro-
motes the development of different segments of the
economy such as aeronautics, software, sensor systems
and information technologies, as well as the country’s
industrial base. Between 2006 and 2014, the annual
revenue of Turkey’s aerospace and defence industry
increased by 220%, and exports rose by 240%. By 2014
the industry’s revenues reached $5.5bn, with exports
of $1.65bn. From its beginning 30 years ago, the indus-
try continues to grow as more finances are allocated
to research and development (R&D) activities, driving
greater innovations in products and technologies.
To meet the future needs of the Turkish Armed Forces,
the industry is working on the next generation of fight-
er aircraft, light utility helicopters (LUH) and unmanned
air vehicle (UAV) systems. These projects offer an oppor-
tunity to collaborate in technical fields with allied
nations. Other projects involving tanks, frigates and air
defence systems provide similar opportunities for joint
working. Technologies developed as part of these mil-
itary programmes also help drive future commercial
developments, with the LUH and regional airliner pro-
grammes two key examples. Further, the Ministry of
Transportation, Maritime Affairs and Communications
is encouraging the aerospace industry to build a nation-
al regional passenger aircraft by 2023.
In what way is the government working to increase
R&D spending in the sector?
DÖRTKAŞLI: For industries to achieve long-term sus-
tainability and stay competitive globally, they must
invest in R&D activities to produce new technologies
and processes. However, individual businesses, espe-
cially those in competitive and high-tech fields, require
government support. Similarly, universities and small
and medium-sized enterprises need to be encouraged
by state incentives to participate. With this in mind, the
government and the domestic aerospace and defence
industry are taking a number of different steps. Indi-
vidual businesses, for example, have invested in tech-
nology development zones such as the Middle East
Technical University Technopolis. Not only do the busi-
nesses benefit from physical proximity to university
research centres, but universities are also exposed to
a business-oriented approach. The government is con-
tinuing to help incentivise such investments.
Government development programmes are also
important drivers of innovation, with individual com-
panies taking on the technical and financial risks, as
well as being able to operate as an original equipment
manufacturer (OEM) if they are successful. Products
developed this way include the UAV platform and
advanced trainer aircrafts. The same approach was tak-
en for the LUH development programme and we expect
the fighter/trainer aircraft development programme to
follow the same model. In addition, EU R&D programmes
such as Horizon 2020, the Clean Sky Joint Technology
Initiative, the Single European Sky ATM Research Joint
Undertaking and the Seventh Framework Programme
are also key initiatives taking place.
To what extent are Turkish aerospace and defence
products in demand at a global level?
DÖRTKAŞLI: Over the past decade there has been a
steady rise in international demand for Turkish-pro-
duced defence solutions. Between 2005 and 2014 the
compound annual growth rate (CAGR) of total exports
was 8.8%, and the CAGR for defence exports was 19.3%.
In 2014 Turkey’s total export volume was $157.6bn,
with $1.65bn in defence and aerospace. Most interest
is currently concentrated in the Middle East, North
Africa and Asia, though sub-Saharan Africa and South
America are expected to play a key role going forward.
Western OEMs comprise a share of the market for Turk-
ish component and sub-system manufacturing. The
government has assisted private companies in helping
to develop these relationships and is focused on fur-
ther strengthening the sector’s global export market.
86
Incentivising growthOBG talks to Muharrem Dörtkaşlı, CEO, Turkish Aerospace Industries
www.oxfordbusinessgroup.com/country/turkey
INDUSTRY ANALYSIS
Turkey’s steel production capacity increased to 50.2m tonnes in 2014
While Turkey’s metals industry may not be globally
renowned, its products are a major export and source
of revenue. Indeed, a “Made in Turkey” stamp can now
be found on everything from the copper wires in NASA
spacecraft to the steel pots and pans in many of the
world’s kitchens. The sector faces some important chal-
lenges, however, in its future development. Sourcing
raw materials is one of the chief ones, with moves afoot
to boost domestic exploration, as well as to free up sup-
ply beyond the current warehouse system.
Meanwhile, exports fell in 2014, with metals manu-
facturers looking to expand their reach to untapped mar-
kets in Africa, South America and beyond. Low demand
in the global flat steel export markets such as the EU
and the entrance of some exporters to Turkey’s tradi-
tional markets with low-priced steel products are some
of the challenges faced by Turkish steel producers.
DOMESTIC CAPACITY: In terms of steel, Turkey’s pro-
duction capacity increased from 49.04m tonnes in 2012
to 49.6m tonnes in 2013, reaching a level some 35%
higher than in 2007, the last year before the global down-
turn. In 2014 production capacity climbed to 50.2m
tonnes, according to the Turkish Iron and Steel Produc-
ers’ Association. Some 77% of production in 2014 was
done by electric arc furnaces (EAFs), with the most
common product steel billets. Some 24.6m tonnes of
these were produced, down 6.4% on 2013, while slab
production stood at 9.42m tonnes, up 12.7% on the pre-
vious year. According to the World Steel Association,
the world’s capacity utilisation rate for crude steel pro-
duction fell to 70.8% in 2014 from 72.4 % in 2013. In
line with the global trend, capacity utilisation of Turkey’s
steel industry dropped from 70% in 2013 to 68% in 2014.
The dominance of EAFs, rather than blast furnaces,
indicates that Turkish steel is primarily reliant on scrap
metal – much of it imported – as a raw material. Sourc-
ing this though has been proving increasingly difficult,
as countries with their own EAFs have begun limiting
their exports of scrap. The EU has also debated intro-
ducing limits. Sourcing raw materials is also a growing
concern for the aluminium sector. As with steel, the
domestic construction boom has added to demand for
this material, which was already benefitting from growth
in the automotive sector and other aluminium-using
industries. The most recent available figures put pri-
mary production at around 65,000 tonnes per annum,
with Eti Aluminium the sole primary producer. Second-
ary production does take place, again using scrap. While
Turkey has extensive reserves of bauxite, raw materi-
als such as alumina have to be imported, with sector
participants concerned that the prices of such mate-
rials include too high a premium due to control of the
supply chain at the warehouse level by an internation-
al monopoly. Istanbul Minerals and Metals Exporters
Association (IMMIB) says that its members claim two-
thirds of the price of their products is made up of raw
material costs. Another challenge is electricity. Electric-
ity, which is a staple of aluminium and copper produc-
tion and of EAF steel production, is pricey, and its unre-
liable availability can be a limitation on expansion.
CHANGING TACK: One way the sector has respond-
ed to these difficulties is by boosting the import of ingots
manufactured in countries where electricity is cheap-
er, then using these to make finished or semi-finished
products for domestic consumption or export. At the
same time, there is increasing interest in exploration
within Turkey to try and source more local raw materi-
als. Another response has been to go up-market, pro-
ducing higher-quality aluminium and steel products
for specialist sectors, such as aerospace. These strate-
gies appear to be having an effect. In 2014, according
to the IMMIB, aluminium exports were up 7.6%. The
expectation is that recovery in Europe and the devel-
oped markets will keep business buoyant, with metals
exports to the EU accounting for 50% of the total.
Turkey has also gained a good reputation in competi-
tion against the world’s largest metals producer, Chi-
na. Turkish metals are known for being better quality,
and, while more expensive than China’s metal, they are
cheaper than those produced in developed economies.
Turkey’s steel production
capacity increased from
49.04m tonnes in 2012 to
49.6m tonnes in 2013,
reaching a level some 35%
higher than in 2007, the
last year before the global
downturn. In 2014
production capacity
climbed to 50.2m tonnes.
87
THE REPORT Turkey 2015
Iron in the soulMetals industry will benefit from an expected rise in demand
INDUSTRY ANALYSIS
Jewellery exports have recorded significant growth in recent years
Turkey is one of the world’s top gold and jewellery
exporters, sending manufactured pieces and fine pre-
cious metals and stones to many regional countries as
well as further afield. The country imports a great deal
of these valuable commodities and products, while its
domestic market is a robust one – for both the buying
and selling of gold, diamonds and jewellery. There is a
large and developed domestic production industry for
jewellery, with a growing international reputation. Leg-
islative moves taken in 2014 could also see the indus-
try expand further, with the 20% special consumption
tax (SCT) on polished diamond imports abolished in
2014, further liberalising an already liberalised sector.
In the meantime, gold and jewellery continue to be in
great demand as stores of value in uncertain times and
as items of high artistic and decorative quality.
SURGING EXPORTS: According to figures from the
Jewellery Exporters Association (JTR), in 2012, Turkey
exported 100,852.36 kg of gold jewellery – a figure
which includes both plain gold and diamond pieces. This
was worth some $1.66bn. For 2013, the numbers rose
to 108,480.66 kg and $2.01bn – the value jumping fur-
ther than the quantity due to fluctuations in interna-
tional prices. According to the JRT, jewellery exports
recorded substantial growth in 2014 too, rising to
around $4.5bn. The latest available data shows that in
terms of silver jewellery, the totals for 2012 were
113,430.2 kg, worth $108.3m, and for 2013, 120,401.8
kg and $108.4m – illustrating weak silver prices during
the year. Jewellery composed of both gold and dia-
monds worth $44.8m was exported in 2012, with this
rising to $54.68m in 2013. Silver and diamond jew-
ellery showed even more spectacular gains, with the
value of these pieces exported rising from $820,970
to $2.25m. Pearls and pearl jewellery are another mar-
ket segment in Turkey, with these seeing exports of
$2.13m in 2012 rise to $2.35m in 2013. The top five
destinations for these exports have remained roughly
the same for the last few years: the UAE is usually num-
ber one, followed by Iraq, then Russia, Germany and
the US. Iraq is largely northern Iraq, as Erbil has estab-
lished itself as the centre for gold and jewellery trad-
ing throughout the rest of the country.
The Arab market is a key one for Turkey, with demand
for precious metals, stones and jewellery as a store of
value high there, while cultural values, such as require-
ments for gold as a wedding gift, also boost demand.
SHIFTING SANDS: Turkey’s modern jewellery business
took off following the liberalisation of the gold trade
in the 1980s. Restrictions on the import and export of
gold were gradually lifted, and by the 1990s, the trade
was established enough to set up the Istanbul Gold
Exchange in 1995. Production techniques improved,
along with designs, which often achieved a fine, east-
west synthesis. From 2004 onwards, however, when
global gold prices began to march upwards, demand
started shifting towards diamonds. This shift is the main
reason organisations such as the JTI pushed the gov-
ernment for new legislation. Unlike gold, or finished dia-
mond products, imports of pure diamonds used to be
subject to the SCT of 20%. In addition to the removal
of the SCT for polished diamond imports, the 18% val-
ue-added tax for diamond trading for members of the
Borsa Istanbul was lifted in 2014, enabling registered
diamond transactions. On October 1, 2014, Borsa Istan-
bul began diamond trading in an effort to capture a
share of the $10bn market that is currently dominat-
ed by Israel, Belgium and Dubai.
Meanwhile, Istanbul Diamond Exchange, which has
already been officially registered and has 200 members,
has yet to start trading. Insiders suggest that with the
20% SCT now abolished, the exchange is expected be
a great success, with many traders from Tel Aviv to
Mumbai waiting to come in. In March 2015 it was
reported that Turkish and Israeli industry leaders are
working together to open the exchange, with the plan
including a 150,000-sq-metre diamond compound in
Istanbul. At the same time, sector stakeholders are
making efforts to widen registration of traders and
businesses, further regularising the growing sector.
89
THE REPORT Turkey 2015
Recent legislative changes
expected include
abolishing the 20% special
consumption tax on
polished diamond imports
and lifting the 18%
value-added tax for
diamond trading for
members of the Borsa
Istanbul.
More preciousLegislative changes to further boost growth of the jewellery industry
INDUSTRY ANALYSIS
The development of more value-added segments remains a priority
While the economic downturn in neighbouring Europe
affected Turkey’s automotive industry negatively in the
years after 2008 – as its largest export market shrank
– 2013 saw some signs of a recovery north of the bor-
der, with a concomitant boost to European sales. Euro-
pean car sales grew in 2014 and early 2015, with the
vast majority of Turkey’s automotive exports destined
for the EU. Now, the sector faces the challenge of build-
ing on that while also keeping its interests to the fore
in the increasingly important trade talks now under
way between the EU and the US. At the same time, the
development of more value-added segments of the
industry remains a priority, as efforts to boost more local-
ly produced content in Turkish-assembled vehicles con-
tinue. Despite these challenges, Turkey’s automotive sec-
tor remains one of the largest in the region and the
world, with a raft of associated industries, investments
and jobs also dependent upon it.
FACTS & FIGURES: The first major automotive plant
in Turkey was established in 1956, when Otosan was
licensed to produce Ford vehicles. Import substitution
polices were often favoured back then, with the Devrim
sedan the first locally designed and manufactured car.
By 1963, the total number of units produced was only
3000 though, although in 1968, Fiat came in, via TOFAŞ,
and in 1969, Renault entered, via Oyak-Renault. By
1976, output had reached 110,000 units. Since then,
Toyota, Opel, Mercedes, Hyundai, Isuzu and MAN have
all started producing vehicles in Turkey, with output
reaching 421,000 units in 1993, then 431,000 in 2000
and 1.23m in 2011, according to the Automotive Man-
ufacturers’ Association (OSD).
There are now 14 original equipment manufactur-
ers (OEMs) in Turkey, with a total capacity in 2014 of
1.73m units between them. The largest capacities are
Ford Otosan, with 410,200 units; TOFAŞ, with 400,000
units; Oyak Renault, with 360,000; Hyundai Assan, with
200,000 units; and Toyota, with 150,000 units. In 2013
some $1.2bn of realised investments were made in
the sector, bringing the total since 2009 to $4.28bn.
Most production is based in the north-west of Turkey,
with Kocaeli the location for Honda Türkiye, Hyundai
Assan, Ford Otosan (who are also in Eskişehir) and
Anadolu Isuzu (AIOS). Toyota is in neighbouring Sakarya,
along with Otokar, and Temsa Global (who are also in
Adana). Bursa is home for Karsan and Oyak Renault.
In 2013, OSD figures show that 42,330 people were
employed by the OEMs, down from 44,655 in 2012 and
44,896 in 2011. In addition to the OEMs though, there
are 4000 other manufacturers operating in and around
the sector, employing 200,000 people in associated
trades such as wheel and radiator production, electri-
cal equipment, springs and batteries. The plastics,
leather and glass industries, as well as the steel and
aluminium sectors, are also heavily involved in automo-
tives, alongside the chemical industry, which provides
paints, coatings and a range of other materials.
OUTPUT & EXPORTS: The total output for 2014 was
1.22m – up from 1.17m in 2013. Oyak Renault produced
the most units in 2014, at 318,246 units, ahead of Ford
Otosan, with 244,682, and TOFAŞ, with 222,807. In the
2006-14 period, capacity utilisation rates (CURs) have
thus hovered between 60% and 80%, depending on the
unit type, with the average CUR across all varieties in
2013 standing at 69.11%, according to the OSD.
In 2014 too, Turkey exported approximately 902,194
units – or around 74% of its total production, accord-
ing to OSD. This export total was worth some $13.3bn,
up on the $12.5bn the industry earned Turkey in 2013.
The number of units exported was also up on the pre-
vious year’s total of 843,467.
The two main types of units exported have long been
passenger cars (PCs) – in 2014, these made up 581,993
units – and pick-ups, which accounted for 269,995
units. In terms of value, buses are also a significant
export – in 2014, although only 4629 buses were
exported, these were worth some $985m.
Yet for all its export success, a feature of the Turk-
ish market is that it is also a large automotive importer.
In 2014, indeed, the OSD figures show a total of 429,982
In 2014 Turkey exported
approximately 902,194
units – or around 74% of its
total production. This
export total was worth
some $13.3bn, up on the
$12.5bn the industry
earned in 2013.
90
A leading lightAutomotive sector sees a rise in investment, output and exports
www.oxfordbusinessgroup.com/country/turkey
INDUSTRY ANALYSIS
PCs imported. However, imports dropped substantial-
ly in 2014 – a total of 517,527 PCs were imported the
previous year.
THE RISE OF CAR OWNERSHIP: With per capita GDP
in Turkey rising to $10,404 in 2014 from $4565 in 2003,
according to TurkStat, domestic sales have also risen
over recent years. In 2009, OSD figures show, 575,869
units were sold domestically, rising to 910,867 in 2011.
In 2012, sales were down, to 817,620, but picked up to
893,125 in 2013. In 2014 sales dropped again, to
807,486, with the increase in interest rates in early
2014 and a slowdown in economic growth impacting
the market. The majority of these sales were PCs, which
were down 11.6% year-on-year (y-o-y) with 563,456 of
the total vehicles sold. By early 2015 retail sales were
picking up again. New car sales recorded their fifth
consecutive month of y-o-y gains at +57% in February
2015. The first two months of 2015 recorded a 32.9%
jump in sales compared to the same period in 2014.
In 2014, some 73.2% of all PCs sold in Turkey were
imported. The leading manufacturer in these sales was
Volkswagen, followed by Opel and Ford.
Light commercial vehicles (LCVs) have also been
popular domestically, as their dual functionality – busi-
ness and family – tend to make them an entry vehicle
to car ownership. LCVs are also subject to lower taxes
than passenger cars. As most LCVs cost less than
TL50,000 (€17,605), they also benefit from a lower
minimum down-payment rate of 15% – after TL50,000,
the rate rises to 50%. Special consumption tax is also
being raised incrementally on vehicles, further widen-
ing the gap between passenger car and LCV prices.
In 2013 and 2014, however, LCV sales were down by
14.8% and 1.4%, respectively. Commercial vehicle sales
domestically dropped as a whole in 2014, by 15.1%,
according to the OSD, with heavy commercial vehicles
(HCVs) also shrinking, by 14.8%. Also impacting sales
here has been a passing on of the cost of lira devalu-
ation in 2013 – many companies kept prices low into
the new year, while many consumers also anticipated
a future price rise and brought their vehicle purchas-
es forwards. The 2014 hike in interest rates also made
the cost of car loans more expensive. The year 2015 is
likely to see higher demand than in 2014, given the surge
in sales seen in the first two months of the year. Con-
sumer confidence, however, has shown persistent
decline, with the consumer confidence index falling to
64.4 in March 2015 – the lowest level since 2009.
A GLOBAL PLAYER: The downturn in the EU economies
following the 2007-08 crisis was felt sharply by the
Turkish automotive sector – the loss of demand was
around 30% in the years 2008-13, according to the
OSD. Since then, the sector has been looking to increase
exports to other countries, with some success. While
exports to the Middle East, Africa and Central Asia had
been less than 5% in the past, they had grown to around
15% by early 2014. At the same time though, the domes-
tic market, while growing, is also not expanding fast
enough for many manufacturers. The OSD points at high
taxes on domestic sales as crimping development, while
also hindering investment; with demand based large-
ly on exports – and thus the vagaries of other economies
– it is more difficult for investors to plan future increas-
es in capacity. The government, however, is trying to
cut the country’s current account deficit by restrain-
ing consumption.
IMPACT OF INTERNATIONAL TRADE DEALS: Thus,
the EU market remains crucial for Turkey, which bene-
fits greatly from a Customs Union (CU) with the Euro-
peans, enabling duty-free exports. Now, however, a
concern in the sector is the progress of talks on a Trans-
Atlantic Trade and Investment Partnership (TTIP)
between the EU and the US. These negotiations may
have a profound effect on Turkey, due to its CU with
the EU, yet, as a non-EU member, Turkey has no direct
influence on the negotiations. The TTIP may also dove-
tail with free trade agreements throughout the Amer-
icas and across the Pacific, creating a concern that
Turkey may get left behind. While US goods would be
able to enter the EU – and thus Turkey, via the CU –
duty-free, there would be no obligation on the US to
accept Turkish goods under the same terms.
In March 2014, the US declared that it was in favour
of Turkey being brought into the TTIP, preferably as an
EU member. The likelihood of this being achieved under
current circumstances, however, seems remote, leav-
ing an edge of uncertainty.
Nonetheless, for now, with the EU economies grad-
ually improving, the medium-term picture may see ben-
efits for those manufacturers ready to hit the European
market once again. After closing its factory in Southamp-
ton in the UK in 2013, Ford Otosan has shifted produc-
tion to Turkey, opening a new $511m plant in Yeniköy
in the north-western province of Kocaeli in May 2014.
The new plant produces minivans and LCVs which could
bolster the company’s role as a leading exporter. TOFAŞtoo is expected to see a new PC roll off the assembly
lines in 2015, while credit restrictions have been eased
with interest rate cuts in the run up to presidential bal-
lot in 2014 and general elections in 2015. Plenty still
to aim for then in Turkey’s dynamic automotive sector.
91
THE REPORT Turkey 2015
There are 14 original equipment manufacturers in Turkey, with a total capacity in 2014 of 1.731m units
Although in 2014 domestic
car sales declined on the
back of an increase in
interest rates and a
slowdown in economic
growth, by early 2015 retail
sales were picking up again.
The first two months of
2015 saw a 32.9% surge in
sales compared to the
same period in 2014.
RETAIL OVERVIEW
The fundamentals of the market support long-term retail growth
With the size of the market widely expected to double
over the next decade, Turkey represents a major oppor-
tunity for retailers. Yet with recent years seeing big
internationals pulling out or downsizing their partici-
pations, and as the pace of economic growth slows,
consumer confidence is weakening and some chal-
lenges do remain. At the same time though, local groups
have thrived, with this applying not just to modern
retail, but to traditional outlets as well. Turkish retail
therefore demonstrates that while strong GDP and
population growth can provide some good fundamen-
tals, flexible management, good organisation and a
deep understanding of local market and habits are also
invaluable in determining which retailers will thrive.
FACTS & FIGURES: The fundamentals of the Turkish
market support long-term growth of the retail market,
although economic growth has slowed down in recent
years – the GDP expanded 2.9% in 2014, according to
data from the Turkish Statistical Institute (TurkStat).
The mean annual GDP growth rate over the 2003-13
period was 5% though, despite the global economic
downturn. Per capita GDP has risen from $4565 in 2003
to $10,404 in 2014. Population expansion has also driv-
en this growth. TurkStat data show Turkey’s population
at 77.7m at the end of 2014, giving an annual growth
rate of 1.3% – down from 1.37% in 2013. The median
age in 2014 was 30.7, while in 2008 the median was
28.5 years. Thus, while the population is ageing, almost
half of all citizens are under the age of 30. According
to a report by Banco Bilbao Vizcaya Argentaria, by 2020
Turkey’s affluent and medium-upper middle class will
account for some 45% of the population – up from 27%
in 2010. Much of the country’s growth has been con-
sumption-driven, too. Household consumption was up
4.6% year-on-year in 2013, and 1.3% in 2014.
Due to recent changes in TurkStat’s statistical meth-
ods, however, comparing retail market data directly
between 2013 and other years has become more prob-
lematic. The figures in any case have long been inex-
act due to the size of the grey economy, with many small,
corner-shop retailers operating in an only semi-regis-
tered fashion. The government is making efforts to
bring these traders into the system, however. One major
thrust in this in recent times has been that of increas-
ing the usage of electronic data exchanges. When even
small local stores have electronic card readers, for
example, it is more straightforward for the tax author-
ities to bring that store into the system. The available
data on the retail market is impacted by the relative
effectiveness of these measures over time, though.
Nonetheless, according to the Trade Council of Shop-
ping Centres and Retailers, on the basis of household
expenditure, total retail turnover for 2013 was $285bn
– an increase from $171bn in 2010. Of this, around
$100bn, or 35%, was in modern retailing, up from $75bn
in 2010 (see analysis). Thus, the numbers would tend
to indicate growth in the modern and traditional retail
sectors has been high over recent years, although pro-
portionately, the modern sector has been growing
faster. This is especially so in food, where the share of
supermarkets in the total consumable goods market,
excluding cigarettes, rose 57% in the last 10 years,
according to a November 2014 US Department of Agri-
culture (USDA) report. The expected decisive shift to
modern at the expense of traditional has been likely
offset to some extent though by an important charac-
teristic of the Turkish market. Many prefer to shop for
groceries in a local bakkal (a corner shop that is often
family run) rather than the local supermarket, due to
strong local loyalties and communal and familial links.
A NEW LAW: The government seeks to protect small-
and medium-sized enterprises from larger chains via a
long-awaited new retail law – the Law on Regulation
of Retail Trade enacted in January 2015. The law limits
the ‘days payable’ limits for organised retailers, which
may oblige them to hike prices. This is because many
of the larger retailers sell in cash, but pay in terms;
shortening the days payable will force them to gener-
ate more short-term operating income. This would
negate the competitive advantage large stores are able
Economic and population
growth as well as a rise in
per capita income have
been major factors
contributing to sector
growth in recent years.
Expansion in both the
modern and traditional
retail sectors has been
high, although
proportionately, the
modern segment has been
growing faster.
92
A growth marketFormalisation is being driven by a new retail law as local outfits seeknew opportunities abroad
www.oxfordbusinessgroup.com/country/turkey
RETAIL OVERVIEW
to leverage due to economies of scale – an advantage
that has historically tended to offset the benefit the
traditional stores gain from operating sometimes out-
side the tax system.
The first set of regulations to govern the sector, the
new law regulates the establishment, operation and
auditing of shopping malls, retail dealers, department
stores, chain stores, artisans and craftsmen, giving
retailers one year and, in some instances, up to two years,
to bring their operations into compliance. The regula-
tion aims to facilitate the opening and operation of retail
businesses, establish an efficient and sustainable com-
petitive environment, protect the consumer, achieve
balanced growth of stores and organise the opera-
tional relationship of stores among each other, with the
consumer and with suppliers. A retail information sys-
tem and a sector database will also be formed. The law
also states that space for artisans and craftsmen must
be allocated in shopping malls and at least 1% of shelf
space shall be reserved for local products.
MARKET SEGMENTATION: TurkStat’s retail sales vol-
ume index shows steady improvement over the years
since its 100-point base line in 2010 – hiking to 125 in
February 2015 on a calendar- and seasonal-adjusted
basis in constant prices, having increased 2.9% com-
pared with February 2014. The biggest hike has occurred
in the non-food segment (except automotive fuel),
with the index on this rising from 100 in 2010 to 129.1
in February 2015. Food, drinks and tobacco, meanwhile,
climbed to 118.4 over the same period. Within the non-
food segment, the top three growth areas in retail over
the last few years have been internet and mail order
retail, which stood at 217 in February 2015; second,
textiles, clothing and footwear – rising from 100 to 155.7;
and then computers, books and telecommunications
equipment, with these rising from 100 to 124.9. E-com-
merce was a highly marginal activity only a few years
ago, which illustrates the changing tastes and patterns
of behaviour of Turkish consumers, as they become
wealthier and more technologically connected.
DISCOUNT STORE SUCCESS: The Turkish consumer
remains highly price-conscious, though. This is reflect-
ed in particular in the food segment – which is still the
largest retail area, with some 62% of all stores – and
with the remarkable success of discount supermarket
chains. There were 149 chains (those with more than
10 outlets) of supermarkets of all kinds as of October
2014, according to a USDA report, with the top-three
national discount chains operating around half the
total number of 18,960 supermarkets. The largest dis-
count store in terms of branch numbers, BIM, saw 20%
year-on-year revenue growth between FY12 and FY13,
along with 25% net profit growth. In 2014 the chain’s
net sales rose by 22% and net profit fell 4.3%, while it
had 4452 stores across the country as of October, up
from just 21 when it started in 1995. It also now oper-
ates in Morocco and Egypt. The chain has been a pio-
neer in Turkey for the no-frills, hard-discount model.
93
The new retail law
regulates the
establishment, operation
and auditing of all retail
entities, while a retail
information system
and a sector database will
also be set up.
RETAIL OVERVIEW
mainly Ankara-based chain Beğendik. Meanwhile, nego-
tiations started in 2013 over the sale of the UK firm
Tesco’s Kipa subsidiary in Turkey ended in May 2014.
Tesco had been talking with potential partners to sell
its loss-making subsidiary. The company said it would
accelerate plans to “focus the business on its heart-
lands” at its profitable stores around the Aegean and
Izmir, which would suggest the group is likely to close
stores in the east of the country where the brand has
not taken off, as the company said it wanted to min-
imise capital spend and improve profitability.
The reasons for these withdrawals are partly inter-
nal to the particular companies, but also to do with the
peculiarities of the Turkish market. In a city such as Istan-
bul, where traffic and transport are major issues, few
consumers are attracted by the idea of visiting a large,
out-of-town hypermarket.
One other result of local success has been expan-
sion abroad by Turkish retailers. Özdilek Group, a home
textiles company, opened a store in London’s Westfield
Shopping Centre in 2011, while Turkish bagel store
Simit Sarayı and café chain Kahve Dünyası opened a
store each in London in 2014. Fashion brands Koton
and LC Waikiki are also reportedly looking for Euro-
pean and Middle Eastern outlets. Some 84 Turkish
brands have 1951 outlets in 90 countries, as reported
by the United Brands Association
MARCH OF THE MALLS: Meanwhile, the number of
dedicated retail locations is expanding exponentially,
with some 76 new malls in the pipeline as of 2014,
nationwide, according to Jones Lang LaSalle research.
In 2014 total supply in the shopping centre segment
reached 9.9m sq metres in 350 malls, with 635,000 sq
metres of space added during the year, according to
real estate firm Cushman & Wakefield. New supply
growth slowed down in 2014, as close to 1m sq metres
were added the previous year, however, another 2.3m
sq metres of retail space are expected within the next
three years. One of the recent trends with shopping
centres has been the spread of these to secondary
cities – 2013 saw two complete in Gaziantep, for exam-
ple, along with new centres in Şanlıurfa, Kahraman-
maraş and Samsun. The second trend is towards more
exclusive outlets in the more developed market of Istan-
bul. The Zorlu Centre, for example, which was also com-
pleted in 2013, now houses a variety of luxury outlets,
initiating a new wave of exclusive, high-end retail malls.
OUTLOOK: With much new retail space coming on
stream, Turkey’s retail market remains buoyant. The
slowdown in economic growth in 2014-15 will likely
impact this, however, as might political uncertainties
in the run up to general elections. Traditional retailers
too may see their share of the market continue to
decline. For foreign investors, the lesson of recent times
would appear to be that retail businesses still need a
good dose of local knowledge, even in these times of
globally integrated business chains. Good geographi-
cal positioning and strong local partnerships may there-
fore be the way forward. At the same time, Turkish
retailers are increasingly on the lookout abroad
for opportunities – and additional global partnerships.
94
SO
UR
CE:
TU
IK
*2
01
0 =
10
0
Retail sales volume index & percentage changes, 2014*
0
30
60
90
120
150
DecNovOctSeptAugJulyJuneMayAprMarFebJan
The number of retail
locations is expanding, with
some 76 new malls in the
pipeline as of 2014. Some
2.3m sq metres of retail
space are also expected
within the few three years.
www.oxfordbusinessgroup.com/country/turkey
The second-largest discount chain is A101 Yeni
Mağazacılık. Founded in 2008, this has expanded aggres-
sively since, with 3427 stores as of October 2014.
Turnover in 2013 was TL3.2bn (€1.1bn). The firm saw
one of its shareholders, Bank Asya, exit in April 2014,
as part of a capital raising exercise by the bank.
Third on the list of discount chains is Şok Marketler,
which also started business in 1995. This had 2216
stores as of October 2014. Şok is owned by Yıldız Hold-
ing, which, as Yıldız-Şok, bought out DiaSA in 2013, a
joint venture between Spanish supermarket chain Dia
and Turkey’s Sabancı Holding, for some $177.8m. DiaSA’s
stores were rebranded as Şok stores.
The success of the three big discount stores has also
attracted other outfits. In 2013 Ekonomi and UCZ
entered the market, hoping for a slice of the pie. As of
October 2014 Ekonomi had 1060 stores and UCZ 1430.
Yet while the big three discounters crowd the top end
of the food business, a non-discount business remains
number two in terms of turnover: Migros. Originally a
Swiss entry in 1954 – and the first foreign supermar-
ket in Turkey – the Koç Group took a majority stake in
it in 1975. In 2008 Koç sold the chain to the UK-based
BC Partners private equity fund. Migros had run Şok too,
selling it to Yıldız in 2011. The chain’s turnover in 2013
reached TL7.1bn (€2.5bn). In early 2015, it was con-
firmed that Turkish Anadolu Group is buying a 40.25%
stake in the firm from BC Partners. Although Migros had
international ownership, its management has been
entirely Turkish. This is a point often stressed by ana-
lysts as explaining why the chain has been so success-
ful, while other international chains have not done so
well. Indeed, 2013 saw not only Dia exit the market, but
the UK’s Dixon’s – an electronics and electrical (E&E)
goods retail chain – also announced it was selling its
loss-making Turkish interest, ElectroWorld, to Turkey’s
Bimeks – which also purchased French E&E Darty’s
Turkish operations – during the same year.
In 2013 French multinational retailer Carrefour also
reduced its holding in its Turkish operation to 46.2%,
selling 12% of its shares to partner Sabancı Holding for
€60m, giving the local conglomerate control of the
chain, while Germany’s food retailer, Real, sold up to
RETAIL ANALYSIS
Retail turnover increased to $285bn in 2013 from $171bn in 2010
Consumer sentiment in Turkey is weakening as the pace
of economic growth slows and consumers tighten their
purse strings, potentially slowing the retail sector’s stel-
lar performance in recent years. Turkish retail has been
one of the most appealing sectors for investors and con-
sumers thanks to a rapidly expanding economy and a
surge in per capita disposable income.
On the basis of household expenditure, total retail
turnover for 2013 was around $285bn – up from $171bn
in 2010, according to the Turkish Council of Shopping
Centres and Retailers (AMPD). Of this, around $100bn,
or 35%, was in modern retailing – the shopping cen-
tres and retail parks whose operators are usually mem-
bers of the AMPD. This was up from some $75bn in 2010,
with the council predicting a total retail market of about
$400bn plus by 2023 – the centennial of the founding
of the Turkish Republic and a target date for many gov-
ernment development plans. However, consumer sen-
timent fell in 2014, with the TurkStat confidence index
dropping from 72.4 in January to 67.7 in December. The
index rose slightly to 68.1 in February 2015 and
decreased again in March by 5.4% compared to the pre-
vious month. The general economic expectations index
fell 10.5% from a positive 102.1 points in September
2014 to 86.3 points in March 2015.
SLOWER GROWTH: Borrowing trends also indicate
slackening consumer activity. Data from the Banking
Regulation and Supervision Agency (BDDK) showed an
8.1% increase in household debt in the 12 months to
September 2014. However, with the impact of infla-
tion included, debt stock has eased in real value terms.
This suggests that Turkish consumers have been tak-
ing a more cautious approach to spending. A steep
jump in interest rates imposed in January 2014, and
tighter credit measures put in place by the authorities,
including limiting repayment terms on a range of cred-
it card purchases, have reduced the appetite for bor-
rowing. Demand may remain muted for some time to
come. At 7.61% in March 2015, inflation remains above
the central bank’s target of 5%, due to high food costs
and a weakening currency. The likelihood of interest rates
being cut to any great degree in the short term is small,
despite government pressure to lower rates to boost
growth before a general election in June 2015.
A report issued in November 2014 by ratings agency
Moody’s noted that the Turkish economy is likely to come
under increased pressure, with external vulnerabilities
weighing on the credit profile of the government as
well as those of its banks and corporates. Turkish com-
panies will be hit by slower growth while a reduction
of capital inflows may diminish their access to fund-
ing, as inflation and geopolitical risks dampen con-
sumer and investor sentiment.
Over the past four years Turkey’s economic growth
had been driven by externally financed domestic
demand. With borrowing costs set to climb due to fac-
tors such as the end of the US Federal Reserve’s bond
buying programme − which will see capital flow back
to the US economy − further steam will be taken out
of Turkish spending, impacting the retail sector.
RETAILER OPTIMISM: Though data appears muted for
the consumer outlook, the retail sector itself is less cau-
tious in its outlook. According TurkStat, sentiment
among retailers is well above that of its clients, at 101.8
points on the seasonally adjusted scale as of April 2015.
Results for the retail industry are in marked contrast
to the construction sector, which slipped further into
negative territory in April, while the services sector
remained just above the 100 mark. And there is some
cause for optimism. Estimates from Deloitte show that
the sector is earmarked for a compound annual growth
rate of 7% between 2014 and 2018 after the number
of shopping malls has more than quadrupled in the past
decade, topping 330 by the end of 2013 in over 54 cities.
Still, with a number of big internationals pulling out
or downsizing their presence, the market also poses
some challenges (see overview). Analysts point to a frag-
mented market, which is dominated by thriving local
businesses, while global supermarket chains find it
difficult to differentiate themselves from local players.
Turkish retail has been one
of the most attractive
sectors for both investors
and consumers thanks to
the rapidly expanding
economy and a jump in per
capita disposable income.
95
THE REPORT Turkey 2015
Slower growthAlthough consumer sentiment is weakening, the outlook remains positive
97
EnergyEnergy import bill reaches $55bn in 2014
Delays in tendering remain a concern for investors
Working to keep up with domestic energy demands
Lower oil prices help to close account deficit
Privatising the energy sector to keep up with demand
ENERGY OVERVIEW
The country buys some 18.5m tonnes of oil from overseas
Given the country's reliance on energy imports and the
recent economic slow-down, Turkey has benefitted
from the collapse of oil prices in late 2014. It has boost-
ed energy supplies to support future growth, while
seeking to reduce its energy dependence. In addition,
a long-running dream to become a global energy hub
is starting to become a reality, bolstered by efforts like
the EU-Turkey high-level energy dialogue and strate-
gic energy cooperation process, launched in early 2015.
ENERGY SECURITY: One of Turkey’s top strategic con-
cerns is energy security. Largely deprived of hydrocar-
bons reserves, Turkey buys some 18.5m tonnes of its
oil from overseas – 92% of consumption – and imports
98% of its natural gas, which fires almost half of its pow-
er plants. It has coal but most of it is cooler-burning
lignite, and so it imports most of the coal needed to
generate power. This weighs heavily on Turkey’s balance
of payments and leaves it vulnerable to supply disrup-
tions abroad. The country's 12-month rolling external
energy shortfall has hovered between 6% and 6.8% of
GDP since January 2012, according to the World Bank,
and as of 2014 the nation’s energy shortfall amount-
ed to 58% of the trade deficit. Thus, lower oil prices
have helped Turkey close its trade deficit, but it has not
changed its dependence on foreign energy sources.
Turkey’s annual energy import bill was $56bn in 2013,
accounting for the bulk of a current account deficit
(CAD) that swelled to $65bn that year. From the end of
2013 through January 2015, Turkey’s CAD fell roughly
30% as a result of lower oil prices. The 2014 energy
import bill was approximately $55bn, while the total CAD
was $45.84bn for the year. The imbalance has histori-
cally been the weakest point of an economy that was
among Europe’s fastest growing in the past five years.
Energy import dependency was 74%, including 59%
for its electricity generation, according to environmen-
talists at Greenpeace. Rapid economic expansion has
translated into greater demand for energy, rising
about 5% annually. Since 1990 energy demand has
jumped 270% –the most among any country in the OECD.
The trend is likely to continue. The government
expects electricity consumption to more than double
by 2023 to about 500bn KWh and therefore needs to
lift capacity by 50% to 100,000 MW. The Ministry of Ener-
gy and Natural Resources (MENR) has ambitious plans
to bring domestic coal-fired and hydroelectric power
production to 130bn KWh, raise wind-power capacity
to 20,000 MW and lift geothermal capacity to 600 MW.
Nuclear power is planned to account for 5% of power
production in 2023, the centenary of the republic, after
Turkey launches its first nuclear plant, built by Russian
and Japanese firms, in 2015.
The government also wants to wean Turkey off nat-
ural gas and oil imports, and instead explore Black Sea
territorial waters and cooperate with oil- and gas-pro-
ducing partners in Iran, Iraq, Azerbaijan, Russia and
Turkmenistan to explore and develop resources in those
countries. In the meantime, it is chasing new suppliers
to diversify its sources. Achieving these goals will require
between $5bn and $10bn of investment each year in
the energy sector, MENR estimates.
POWER HUNGRY: Turkey is the world’s 20th-largest
consumer of electricity. According to MENR, installed
capacity was 69,520 MW in 2014, up 5.3% from 66,000
in 2013, following a jump of 13% over the previous
year. Natural gas was the main resource firing electric
plants (48%), followed by coal (29%), hydroelectric
(16%) and wind (3%), according to MENR. Consump-
tion during 2014 saw a modest gain of 4.1% year-on-
year, up from a 2013 increase of just 1.3%. Demand is
still expected to hit 450bn KWh by 2023, and in order
to fulfil the requisite capacity, investment of some
$100bn is required, according to the World Nuclear
Association. The minister of energy and natural
resources, Taner Yıldız, told local press in April 2015 that
the government expected to add 4000 MW to its sup-
ply over the course of the year.
To fuel this growing demand, domestic coal sources
are attracting renewed interest, as the Anatolian plateau
is richer in coal than in any other carbon-based fuel
The government expects
electricity consumption to
more than double by 2023
to about 500bn KWh. To
meet this demand, it needs
to lift capacity by 50% to
100,000 MW.
To fuel growing electricity
demand, the nation's
domestic coal sources have
attracted renewed interest,
as the Anatolian plateau is
richer in coal than in any
other carbon-based fuel
source.
98
Opportunity knocksTaking advantage of low prices to increase hydrocarbons supply
www.oxfordbusinessgroup.com/country/turkey
ENERGY OVERVIEW
source. The European Association for Coal and Lignite
estimates Turkish reserves at 13bn tonnes. Proven
reserves are 500m tonnes of hard coal and 9.8bn tonnes
of lignite, or brown coal, which has low calorific value,
contains more sulphur, produces energy less efficient-
ly and pollutes more heavily than hard coal. According
to the US Energy Information Association, approximate-
ly 75-90% of Turkish coal is lignite.
Plants using coal accounted for 21% of electricity
capacity in 2014, with some 25,925 tonnes of coal
mined that year. The push to raise domestic coal pro-
duction has posed serious risks. In May 2014 in the west-
ern town of Soma, a fire in an underground coalmine
created conditions that led to the deaths of at least
301 miners. It was Turkey’s worst industrial accident in
history. Necdet Pamir, an instructor in energy policy at
Bilkent University and former vice-president of TP, the
state oil company, said mining engineers had warned
about the dangers, particularly high levels of methane,
at Soma but there is a rush to extract local resources.
“The truth is that coal is an important resource to
reduce our country’s energy dependence and to secure
employment. But it has to be produced while meeting
the highest standards of workplace safety,” he said.
BIG COAL: Turkey is ranked 14th in world coal consump-
tion and possesses the 17th-largest coal reserves,
according to MENR. Large discoveries continue: the
ministry recently found 1.8bn tonnes of lignite reserves
near Konya in central Turkey. At present, just 37% of
Turkish coal sources are tapped, but the government
wants to boost capacity to 30,000 MW, or 30% of the
overall mix, in 2023 from about 20,000 MW in 2014.
About half of all coal is imported, costing Turkey $4.5bn
a year, according to Pamir.
“The recent focus on coal production in Turkey is not
necessarily a negative development. Given new tech-
nologies available, coal is a much cleaner source of
energy than it used to be,” Mete Maltepe, GE Energy
Turkey’s general manager, told OBG. “That said, the
government and the market need to make sure that
they carefully balance the benefits with the costs, with
specific emphasis on managing the environmental
impact of higher coal usage.”
Lignite deposits are scattered across Turkey, with
the Afşin-Elbistan field accounting for 40% or more of
the national total. China is interested in a $12bn deal
to develop the field after Abu Dhabi National Energy
Company effectively pulled out of the project in 2013,
Reuters reported in May 2014. The project includes the
construction of an 8000-MW coal-fired electricity plant.
GREATER INDEPENDENCE: “If lignite and renewable
forms of energy are developed sufficiently over the
next 5-10 years, Turkey could meet around 50% of its
energy needs on its own, compared to 30% currently.
If developed properly, lignite could account for 30-
35%,” said Adil Tekin, Turkey’s country president for
French energy and transport giant Alstom.
At present, power imports help cover a shortfall.
According to Istanbul-based brokerage Oyak Securities,
Turkey is a net importer of electricity, buying about 2%
of its power from overseas suppliers. In 2013 net imports
were 4.6bn KWh at a cost of $335m, Turkish daily Mil-
liyet reported in May 2014. More than half – 2.5bn KWh
– came from Bulgaria. Greece and Iran provided a fur-
ther 1.2bn and 845m, respectively.
Imports are expected to rise, after Yıldız said in April
2014 that Turkey might purchase power from Iran,
Georgia and Bulgaria to offset the impact of drought-
like conditions that have halved capacity at national
reservoirs. Greece’s state-run Public Power Corporation
set up a company in Istanbul to begin selling power to
the Turkish market and is in talks with authorities over
licensing, Milliyet newspaper reported.
Some of the $900m GE is investing in Turkey includes
power plants. So far, GE has supplied turbines for a 35-
MW wind farm and gas turbines for an 840-MW pow-
er plant that will be run by its Turkish partner, Gama
Energy. GE and Gama are also building Istanbul-based
Akenerji’s $930m, combined-cycle, natural-gas power
plant project in Erzin in southern Hatay Province. The
plant has 904 MW of installed capacity and can gen-
erate an annual 6.7bn KWh on average, meeting 2.6%
99
THE REPORT Turkey 2015
SOU
RCE:
BP
Stat
istic
al R
evie
w o
fW
orld
Ene
rgy
2014
Natural gas consumption, 2003-13 (bn cu metres)
0
10
20
30
40
50
20132012201120102009200820072006200520042003
The energy import bill decreased to about $55bn in 2014
Energy imports are
expected to rise, after the
minister of energy and
natural resources said in
April 2014 that Turkey
might purchase power
from Iran, Georgia and
Bulgaria to offset the
impact of drought-like
conditions that have halved
capacity at national
reservoirs.
ENERGY OVERVIEW
of Turkey’s total energy needs. The plant began oper-
ations in the third quarter of 2014.
RENEWABLES: Turkey could also boost supply more
sustainably. Greenpeace says rehabilitating ageing infra-
structure would save 16% of electricity wasted in trans-
mission. Environmentalists also point to sunlight, wind,
biomass and rivers as sources of relief. Green energy
is only now being tapped, accounting for just 25% of
the energy mix (nearly all from hydroelectricity), accord-
ing to the state Electricity Generation Company.
Published at the end of 2014, the National Renew-
able Energy Action Plan outlines the country’s approach
for developing renewable sources of energy. By 2023
Turkey wants to exploit all viable hydroelectric resources,
up from the current 50%. The country has 1% of the
world’s hydropower potential, and 16% of Europe’s.
That could produce about 128bn KWh, according to
state estimates. But hydropower rouses mixed feel-
ings. Although it generates almost no carbon emis-
sions, the damming of rivers harms biodiversity and local
populations’ ways of life. The government appears to
have taken a step back from its previous unbridled sup-
port for smaller hydropower projects, especially run-
of-river dams. In late 2013 the Environment and Urban
Planning Ministry said it would no longer back hydro
projects with capacity below 10 MW. Environmental-
ists fear this may prompt the government to resume
mega-dam projects, like the Ilısu Dam in south-eastern
Turkey, which threatens to submerge the ancient city
of Hasankeyf. A court in 2013 blocked its construction;
however, activists report that work quietly continues,
such as resettling residents, despite the injunction.
WIND-BLOWN: Turkey ranks 16th in wind-energy capac-
ity worldwide, with installed capacity of 3.7 GW and
another 11 GW in the pipeline. Its wind potential rivals
that of Spain, according to MENR. “Wind energy is
becoming increasingly important in Turkey. In the past,
connection capacity limited the amount of wind licences
that could be awarded, but now improvements in trans-
mission and grid technology should result in an increase
in the number of available licences,” said Serdar Nişli,
chief executive at Aksa Energy, one of Turkey’s biggest
power producers. “Improved wind-capturing technol-
ogy has also resulted in higher capacity utilisation rates,
making the economics of certain sites more viable.”
The Energy Market Regulatory Authority (EPDK)
received over 1500 applications for 600-MW wind
licences that were being tendered in 2014, according
to local media. “Growth potential in the Turkish wind
sector is higher than in Europe, as there are better
wind sites available. That said, many of the best sites
have already been developed, and lower-wind sites are
harder to make economically viable. Turkey needs to
concentrate on investing in developing better wind-cap-
ture technology,” said Maltepe. Wind turbines designed
to capture more energy are needed for such lesser-rat-
ed sites. Turkey has a manufacturing base for blades
and towers, but no turbine production; therefore oper-
ators must import key components. Better education
is needed as some developers are using technology that
is incompatible with their licensed site, Nişli told OBG.
NEW COSTS & DELAYS: Changes to regulations gov-
erning forestry land could steeply raise rental costs for
wind-farm operators on state-owned properties and ban
certain regions outright that the Forestry Ministry wants
to protect. Some €1.5bn of wind-energy projects are
on hold, according to Mustafa Serdar Ataseven, chair-
man of the Turkish Wind Energy Association.
“Projects approved in the last quarter of 2011 were
first hampered by problems with radar. After that was
resolved, permission was suddenly required from the
National Intelligence Organisation, which was also
resolved, but then nationalisation from the prime min-
ister’s office has slowed because of a backlog there.
Trouble stemming from permission [to build] in forest-
land has been under way for a year,” Ataseven told
trade magazine GreenPower in March 2014. Industry
insiders say another 800 MW of wind power could
become available if the forestry dispute is resolved.
SUN-KISSED: Turkey’s raw solar potential rivals that
of Europe’s sunniest nations, including Spain and Italy.
It ranks 27th in the world for solar capacity. The aim is
to lift capacity to 3000 MW by 2023, according to the
Renewable Energy Law, ratified in 2011. Currently,
expensive large-scale projects are mainly in the hands
of state bodies, like the solar photovoltaic array cover-
ing 10,000 sq metres near the city of Izmir on the
Aegean coast. It was expected to come online in mid-
2014 and produce 493 KW to power three municipal
facilities, Radikal newspaper reported, but at the time
of writing had yet to begin production.
The EPDK held a second round of bidding for 2 GW
worth of solar licences in January 2015, and as OBG
went to press, the winners were awaiting confirmation
of their award for the 5-MW and 8-MW projects in the
Erzurum and Elazığ regions, respectively. There will be
additional tenders for 302 MW of new solar photovolta-
ic capacity at the end of April 2015, according to the
Turkish Electricity Transmission Company (TEİAŞ). Additional market developments include the entrance
of Germany’s energy firm Conergy, and a joint venture
involving the UK's Belectric, which tendered success-
fully to TEİAŞ for two large-scale, ground-mounted solar
energy projects. The two projects have a combined
101
THE REPORT Turkey 2015
SOU
RCE:
BP
Stat
istic
al R
evie
w o
fW
orld
Ene
rgy
2014
Coal production, 2003-13 (m toe)
0
4
8
12
16
20
20132012201120102009200820072006200520042003
Green energy is only now
being tapped and accounts
for just 25% of the energy
mix, and almost all of that
is from hydroelectricity,
according to figures from
the state Electricity
Generation Company.
ENERGY OVERVIEW
alternating current connection capacity of 32.4 MW,
14% of the tendered capacity.
Despite the larger-scale efforts, small individual instal-
ments may promise the greatest potential in the solar
segment. As the market matures, a shift from large-scale,
government projects to smaller, individual-driven util-
isation has been occurring. “Solar has considerable
potential in Turkey, especially on the unlicensed side,"
Arda Beştaş, deputy general manager of marketing and
sales at Enerya, told OBG, "As a licence is not neces-
sary for a project of up to 1 MW, there are unlimited
projects available within the 1-MW scope.”
Still, regulations of unlicensed panels could be loos-
ened further. “The 1-MW ceiling for unlicensed solar
panels is likely to be increased in the near future and
could possibly reach 5 MW. Such a development would
lead to significant growth of smaller-scale solar ener-
gy in Turkey, such as rooftop panels,” Evren Evcit, the
CEO of Anel Enerji, told OBG.
HEAT FROM WITHIN: Turkey ranks seventh in the world
and first in Europe for geothermal resources, the ener-
gy derived from the heat in the earth’s interior, accord-
ing to the state Mineral Research and Exploration
Agency. It has installed capacity of 250 MW, the world’s
12th biggest, and direct use potential is estimated at
31.5 GW. Recent ventures into geothermal include Sun
Group of Turkey and Japanese-owned Italian turbine
manufacturer Turboden agreeing in January 2014 to
develop two geothermal plants in Çanakkale and Man-
isa. The deal covers planning, investment and technol-
ogy transfer for two, 100-MW sites costing a total of
€300m. Yeni Başak Enerji, a Sun Group company, has
three geothermal drilling licences.
Many foreign investors remain on the sidelines amid
questions about local partners’ strategic planning.
“While Turkey has a very dynamic market for renew-
ables, it is not necessarily the most compatible for for-
eign institutional investors. Many Turkish companies
involved in the sector do not have long-term plans and
cannot guarantee steady returns. That said, the upside
potential for investors remains considerably higher
than in many other markets, and high feed-in tariffs
for wind mean that large amounts of money can be
made in the area,” David DeLaire, a managing partner
at DD Energy Services, told OBG. According to Nişli,
renewables in Turkey should be profitable for the next
decade or so given the current feed-in tariff regime,
even if natural gas prices remain low. “That said, renew-
able sources will never be able to compete with gas or
coal in terms of providing a dependable base load, so
there will always also be demand for the latter,” he said.
GAS GUZZLING: Indeed, Turkey’s love affair with nat-
ural gas continues, even as the government seeks to
reduce gas-fired power generation to below 30%. It is
the only major European market that has shown strong
growth in gas demand since 2009, with consumption
reaching approximately 52bn cu metres in 2014 – put-
ting it on par with France, according to a February 2014
report from the Oxford Institute for Energy Studies.
Turkey is the world’s 20th-largest consumer of gas,
and with domestic production meeting just 2% of
requirements, Turkey is a major importer. It pipes in half
of its gas from Russia, or about 20bn cu metres, on two
links, according to natural gas purchase agreements
posted on state pipeline operator Botaş’ website. Iran
sells 10bn cu metres and Azerbaijan sends 6.6bn cu
metres annually. As for liquefied natural gas (LNG),
Algeria and Nigeria have contracts to ship 4.4bn cu
metres and 1.2bn cu metres, respectively.
Political instability in 2014 and 2015 between Rus-
sia and Ukraine has yet to impact flows to Turkey. Since
the last Ukraine-Russia gas dispute in 2009, Turkey has
done virtually nothing to mitigate potential stoppages
from Russia. At the time, all it did was temporarily
increase supply volumes through Blue Stream and buy
a few spot LNG cargoes from Algeria and Oman. Mean-
while, countries in Europe have built new routes and
increased LNG terminal construction and cargoes.
Turkey, by contrast, still only operates the same two LNG
terminals and has not increased storage capacity above
3bn cu metres. Turkey has expressed support for the
controversial Gazprom-led South Stream pipeline,
including granting access for the link if Moscow wants
to use Turkish territory. The South Stream pipeline
would transport gas to Europe beneath the Black Sea.
The $32bn South Stream is a rival to the Trans-Anato-
lian Natural Gas Pipeline Project (TANAP), though there
are few signs of it moving off the drawing board, and
there were discussions that it could be rerouted to
Turkey and linked to TANAP as of December 2014.
IRANIAN SUPPLIES: Turkey takes about 90% of Iran’s
gas exports, according to the US Energy Information
Administration. Although Western sanctions against
Iran for its nuclear programme do not apply to these
gas exports, conducting business with Tehran still car-
ries political risk for Turkey.
A 1996 take-or-pay contract with Iran expires in 2015,
and the neighbours are negotiating how much and at
what price Turkey will buy. In the meantime, Turkey has
sought international mediation to force Iran to lower
its prices under the existing deal. While Europe pays
an average of $400 per 1000 cu metres of gas, Turkey
pays Iran $492, Al Jazeera Turk reported in February 2014.
Iran, which holds the world’s largest natural-gas reserves,
102
Crude oil supply mix, 2012 (%)
SOU
RCE:
EIA
0
7
14
21
28
35
OtherDomesticproduction
AfricaKazakhstanRussiaSaudiArabia
IraqIran
Turkey ranks seventh in the
world and first in Europe
for geothermal resources.
It has installed capacity of
250 MW, the world’s 12th
biggest, and direct use
potential is estimated at
31.5 GW.
www.oxfordbusinessgroup.com/country/turkey
ENERGY OVERVIEW
may slash its prices if Turkey agrees to double the
imports, according to Turkish media. That would, how-
ever, exceed consumption, so Turkey would likely resell
the fuel, probably to Europe, if sanctions allow.
This, in turn, could spark a price war between Azeri
and Iranian gas, and threaten the viability of TANAP, which
aims to ship Azeri gas to Europe and is a major plank
of Turkey’s campaign to become a transit hub, Olgu Oku-
muş, a lecturer in energy diplomacy at Sciences Po in
Paris and the director of strategy development at LEO
Advisors, wrote in Al Monitor.
Haldun Yavaş, secretary-general of the Istanbul-based
think tank Caspian Strategy Institute, shrugged off the
idea that greater Iranian supplies to Europe via Turkey
could harm TANAP’s prospects. “TANAP is a commer-
cially and economically well-studied project and its fea-
sibility is proven. The project is not in any kind of com-
petition with other potential suppliers to join the market,”
he told OBG. “There may be other projects envisioned,
but TANAP is the only one on the way to being realised
with agreements and finances committed.”
EASTERN MEDITERRANEAN: Iranian gas is not the
only fuel on offer. US exploration company Noble Ener-
gy made a big splash in the global offshore gas busi-
ness in 2010 when it announced the discovery of a
potential 540bn cu metres of gas from its Leviathan-1
well 130 km off the coast of Israel. The discovery has
the potential to turn Israel into a regional energy pow-
er. Only 35 km west of Leviathan is the Aphrodite gas
field in southern Cypriot waters, where Noble is again
the operator. An exploratory well could contain 141bn
cu metres of natural gas, it estimates. This string of dis-
coveries has rattled Turkey, which, in turn, rattled its
sabre at its arch foe Cyprus in response. Most recent-
ly, in February 2014, a Turkish naval vessel harried a Nor-
wegian seismic ship operating in Cypriot waters. With
such large reserves a stone’s throw from the Turkish
maritime border, it was a given that Turkey would go
looking for reserves of its own.
If Turkey can resolve its political differences with
both Cyprus and Israel, it could offer both countries the
most stable and viable export route for their gas. Turkey
is itself a hungry customer. But strained ties over North-
ern Cyprus, where Turkey has kept 30,000 troops since
1974, and frosty diplomatic links with Israel since a
diplomatic spat in 2010 are major obstacles to the
monetisation of Eastern Mediterranean gas.
A NEW FRIEND: Iraqi Kurdish oil is already transiting
Turkey to world markets, despite a dispute with the
central government in Baghdad, which argues such
trade amounts to oil smuggling. In May 2014 more than
1m barrels of piped oil from fields controlled by the Kur-
distan Regional Government (KRG) were loaded for
the first time onto tankers at Turkey’s Ceyhan port on
the Mediterranean. Turkey had stored the crude for
months at Ceyhan, but reversed itself on a pledge to
await an agreement between Baghdad and Irbil.
An infuriated Baghdad immediately sought an inter-
national injunction against Turkey to stop the flow of
Kurdish oil, warning that Ankara was pushing Northern
Iraq towards greater independence and undermining
Iraqi territorial unity. However, Ankara has maintained
its relationship with KRG authorities and as of early 2015,
some 550,000 barrels of oil a day were flowing into Cey-
han from the Kurdish region and Kirkuk. Some in Turkey
warn that Ankara is not only testing ties with an impor-
tant neighbour; stoking greater Kurdish autonomy in
Iraq could kindle the same aspirations with its far greater
population of Kurds, they say. “The plentitude of North-
ern Iraq’s hydrocarbons and the low costs of develop-
ing its fields are indisputable. But political stability is
just as important. The central government is supposed
to be Turkey’s interlocutor, not the regional adminis-
tration in the north,” said Pamir.
Iraq supplies 17% of Turkish oil requirements, sec-
ond only to Iran at 35%. Saudi Arabia covers 13% and
Russia supplies 10%. Turkey is the world’s 26th-biggest
consumer of oil, and consumption at the pump is ris-
ing. As of the end of 2014, oil production in Turkey was
17.1m barrels, 12.1m barrels of which was produced
by the Turkish Petroleum Corporation. Domestic con-
sumption was about 157.17m barrels. Approximately
60% of the total oil demand is imported as crude oil
and then refined in Turkey. Foreign investment in the
oil sector includes the planned $5.5bn Star Refinery,
to be built on Turkey’s Aegean coast by Socar, Azerbai-
jan’s state oil company. Yıldız has said the plant will
reduce Turkey’s current-account deficit by $2.5bn.
OUTLOOK: A willingness to undertake the delicate bal-
ancing act with Iraq and the KRG shows how resolute
Turkey is in diversifying supplies as demand continues
to rise relentlessly. Significant investment from the pri-
vate sector and boosting renewables in its power-gen-
eration mix can help the government meet ever-rising
demand for power. Procuring new sources of oil and
gas, including from its own territory, while expanding
its burgeoning role as an energy transit hub, remain cen-
tral to its energy strategy. Whether it is Turkey’s own
rapidly growing market or its ever-greater function in
facilitating global energy trade, long-running aspirations
to become an energy corridor are now within its grasp.
103
THE REPORT Turkey 2015
Turkey’s offshore exploration efforts have thus far focused on the Black Sea
Iraq supplies 17% of Turkish
oil requirements, second
only to Iran at 35%. Saudi
Arabia covers 13% and
Russia supplies 10%. Turkey
is the world’s 26th-biggest
consumer of oil, and
consumption at the pump
is rising.
As of the end of 2014, oil
production in Turkey was
17.1m barrels;
approximately 60% of the
country’s total oil demand
is imported as crude oil and
then refined in-country.
ENERGY ANALYSIS
Turkey is the world’s 20th-largest consumer of electricity
Turkey wants to raise the private sector’s share in the
electricity market to 75% to raise government rev-
enue, boost investment to keep up with demand and
reduce the role of the state in the economy. Under leg-
islation that existed until the start of 2013, this would
have been difficult. However, the Electricity Market Law
6446, enacted in March 2013, sought to open up the
sector to private investors who can now independent-
ly generate, distribute, export and import electricity
on a wholesale and retail basis, alongside existing state
companies. The law aims to improve market trans-
parency, establish a regulator, create an energy-trad-
ing exchange and, crucially, increase private sector
investment in ageing infrastructure.
Among the main sales in 2014 were those of the
transmission lines of the national gas company, BOTAŞ,
and a 49% stake of the public Turkish Electricity Dis-
tribution Company (TEDAŞ). In 2014 six thermoelec-
tric plants and 10 hydroelectric plants were privatised,
sold primarily to local investors, and as of the end of
that year the share of energy produced by the private
sector had reached 72%, up from 57% in 2003.
UNDERINVESTED: Economic instability and high pub-
lic debt plagued Turkey for decades, making investment
in the electricity sector a low priority. However, rapid
economic growth over the past decade has sparked
greater energy consumption, exposing the electricity
networks’ shortcomings. Overloads and blackouts were
common, and still are, and there are leakages across
much of the network. An average of 16% of transmit-
ted electricity is lost, reaching as high as 70% in impov-
erished south-eastern areas.
To keep up with demand that has risen only second
to China, analysts argue that Turkey must invest $5bn-
10bn a year over the next decade. A revamp of the
legal underpinnings of the electricity sector was
required to attract private monies to distribution and
generation. For the former, the tender of the grids
Anadolu Yakası Elektrik Dağıtım, Dicle Elektrik Dağıtım,
Toroslar Elektrik Dağıtım and Vangölü Elektrik Dağıtım
in March 2013 earned the government $3.5bn, with
nearly $3bn of that figure coming from Enerjisa, Sabancı
Group and Germany’s E.ON’s joint-owned energy group,
which won the two largest grids. Already, Turkey has
increased the private sector’s role in the power mar-
ket to 61% from 38% a decade ago.
OLD LAW & NEW: The foundation for the privatisa-
tion of Turkey’s energy market began in 2001, with the
enactment of Law 4628, which enabled participation
by foreign and domestic private investors while reduc-
ing the state’s role. The law established the independ-
ent Energy Markets Regulatory Authority (EPDK) to
smooth the transition to a fully liberalised market. But
the transition was not especially smooth, and many
assets were still in state hands at the beginning of this
decade. Uncertainties lingered over the stipulations
of the law until the new legislation was enacted in 2013.
This situation is typified by the failed attempt to sell
off generation assets belonging to the state-owned
electricity company Elektrik Üretim AŞ (EÜAŞ) and the
failed bid by the MMEKA consortium to buy Istanbul’s
two transmission companies in 2011.
Under the old legislation, distribution companies
could carry out distribution, generation and retail
under the umbrella of the same legal entity. An amend-
ment in 2008 meant these activities had to be unbun-
dled by January 1, 2013. The now-repealed Law 4628
also stipulated that foreign players could not wholly,
jointly or indirectly have control of electricity gener-
ation, transmission or retail sectors. Market control had
rested with three state entities: EÜAŞ, the monopoly
Turkish Electricity Transmission Corporation (TEİAŞ),
which is unlikely to be privatised, and the Turkish Elec-
tricity Trading and Contracting Company (TETAŞ), which
still has a 40% share of the market.
INCENTIVES: The new legislation makes substantial
changes to the licensing and approval system, includ-
ing to the types of licences available. It has brought in
a pre-licensing process and extended the cut-off dates
for some incentives, such as stamp-duty exemption
The Electricity Market Law
6446, enacted in March
2013, sought to open up
the sector to private
investors who can now
independently generate,
distribute, export and
import electricity on a
wholesale and retail basis,
alongside existing state
companies.
105
THE REPORT Turkey 2015
In 2014 six thermoelectric
plants and 10 hydroelectric
plants were privatised, sold
primarily to local investors,
and as of the end of that
year the share of energy
produced by the private
sector had reached 72%, up
from 57% in 2003.
Liberalising powerThe privatisation of power infrastructure continues
ENERGY ANALYSIS
for generation companies, the price-equalisation mech-
anism for tariffs (until the end of 2015) and an exten-
sion for tax exemptions for unbundling.
The new framework also allows for the establish-
ment of an energy exchange, the Energy Markets Oper-
ating Corporation, or EPIAS. Previously, companies
were able to trade derivative contracts at a fixed price.
Now reference prices will be the target, providing more
transparency and competition, and helping to lower
power prices. The exchange also reduces the role of
TETAŞ to regulation, developing the national grid and
improving interconnection with neighbouring coun-
tries’ grids. The law reduces the government’s stake
in EPIAS to 30%, and European energy exchanges ICE
Endex and EEX have expressed interest in Turkey’s
energy trading market, Reuters reported in 2013.
TYPES OF FIRMS: There are five types of operators in
the market. EÜAŞ and its subsidiaries comprise more
than two-fifths of the market. This is followed by build-
operate-transfer and build-operate-own companies
with rights to build and operate thermal plants that
were developed before the previous electricity mar-
ket law. Then there are companies operating under
transfer of operational rights agreements, independ-
ent power producers and companies licensed to pro-
duce only for their own needs.
Turkey completed its sale of all 18 state-run power
distributors in 21 regions by late 2013, adding $12.7bn
to state coffers. With full privatisation, TEDAŞ no longer
distributes power. However, it continues to own assets
and permit privateers to use them under a transfer of
operation rights model. Distribution companies must
make connection agreements with TEİAŞ for trans-
mission services, connection and system-utilisation
agreements, approved by the EPDK.
Supply was provided by state and private whole-
salers, and retailers were regulated by the repealed Elec-
tricity Market Law as two activities. The new law com-
bines them under one supply licence without subjecting
firms to any regional restrictions for eligible consumers.
Public utilities still dominate the electricity genera-
tion and wholesale sectors. Trading agreements are
generally between a generation company or a whole-
sale company and a distribution company or an end
user. Their form and terms are subject to negotiation
between parties. As yet, the EPDK has no supervisory
power over the terms of agreements signed by private
sector wholesalers. Bilateral energy-sale agreements
with TETAŞ are subject to EPDK approval but agree-
ments signed by private wholesalers are not.
LICENCES: The EPDK has issued some 1500 genera-
tion licences, of which 87 are held by EÜAŞ and 1377
by independent power producers. The build-operate-
transfer and build-operate companies operate based
on contracts with the Ministry of Energy and Natural
Resources, which acts as a second regulator, without
a generation licence issued by the EPDK.
Any direct or indirect transfer of 10% or more of a
licence holder’s shares is subject to approval by the
EPDK. This rate is 5% for publicly held companies. The
market share of a private sector generation company
cannot exceed 20% of the total installed electricity gen-
eration capacity in Turkey in the previous year.
One aspect of the legislation encourages uptake of
renewable energy. In line with the government’s tar-
get of 30% of electricity generated by renewable
sources by 2023, each supply licence holder must buy
power from the country’s two nuclear plants after
they become operational in 10 years. This amount is
equal to a determined percentage that the supply
licence holder sold in the previous year. TETAŞ is obli-
gated to buy electricity generated by nuclear and coal-
fired plants exceeding 1 GW of installed capacity.
The government is eyeing another $13bn it says it
can raise by privatising assets generating 16,000 MW
of installed capacity now held by EÜAŞ. In April 2014
operating rights to lignite-fired plants at Yeniköy, with
capacity of 420 MW, and the 630-MW Kemerköy plant
were sold to builder IC İçtas for $2.67bn. Also in April,
Demir Madencilik, a Zonguldak, Turkey-based mining
concern, placed the highest bid of $351m for the 300-
MW Catalgazi lignite power plant.
The Privatisation Administration will also privatise
Yatağan, a lignite-fired giant with capacity of 630 MW.
Yatağan, located in the southern Mugla Province, for
decades made headlines for creating excess waste, and
locals have said it spews pollutants near tourism resorts,
leading to health problems. Raising environmental
standards is also required under the new electricity law,
although investors are given a grace period until 2018
in which their licences cannot be cancelled and no sanc-
tions can be applied while they seek to make their
newly acquired plants compliant with environmental
protection statutes.
Non-state companies have already added an extra
22,000 MW to their installed capacities through pri-
vatisation and new investments in the last decade. A
total of approximately 32,000 MW are held in private
hands, leaving roughly 25,000 MW with EÜAŞ, which
includes 28 hydro-electric and 16 thermal power
plants, or a total of 16,200 MW, that are slated for sale.
106
The government is aiming for 30% of electricity to be generated by renewable sources by 2023
The sale of all 18 state-run
power distributors in 21
regions was completed by
late 2013, adding $12.7bn
to state coffers. With full
privatisation, TEDAŞ no
longer distributes power.
www.oxfordbusinessgroup.com/country/turkey
ENERGY ANALYSIS
TANAP will help Turkey realise its goal of being an energy transit hub
The country’s demand for energy is rising and new sup-
ply sources for natural gas are needed to generate
electricity, heat homes and cook. Due to scarce domes-
tic supplies and a lack of sufficient liquefied natural
gas infrastructure, those supplies will mostly come via
pipeline. Turkey has trained its eyes on tapping the
planned link from the Shah Deniz II gas development
in Azerbaijan to markets in the EU.
Over the past decade, several plans for gas pipelines
along the “southern corridor” have been mooted. This
initiative by the European Commission seeks to pro-
cure fuel from the Caspian Sea and Middle East via
Turkey to reduce its reliance on Russian gas, which
accounts for nearly a third of Europe’s supply. With polit-
ical relations strained over Russia’s interference in
Ukraine in 2014-15, the EU is more eager than ever to
diversify supplies and avoid potential disruptions.
Among the many schemes that have failed to leave
the drawing board, the biggest flop has been the
Nabucco project. The $10bn project, initiated in 2002,
aimed to carry 31bn cu metres of gas annually from
the Caspian Sea along a 3300-km route, but fell afoul
of its unfeasible budget, low returns, lack of consen-
sus among its partners and a failure to procure sup-
plies. But the death knell for Nabucco most likely came
in June 2013, when the Shah Deniz consortium, formed
by British energy giant BP and the state oil company
of Azerbaijan, Socar, decided on the Trans-Anatolian
Pipeline (TANAP) to transport Azeri gas west.
What differentiates TANAP from Nabucco is that
the former has committed supplies, financial backing
and customers, Haldun Yavaş, head of the Istanbul-
based think tank Caspian Strategy Institute, told OBG.
“TANAP is an important undertaking in the sense that
it brings additional and diversified supply to both
Europe and Turkey,” he said. “The significance of the
project is that it opens a fourth supply corridor for
Europe: the Southern Gas Corridor.”
ROUTE: The 1850-km, $10bn TANAP will start in Azer-
baijan, transit Georgia, then traverse Turkey to the
Greek border. TANAP will be the second-largest such
project in the world in technical terms, said Socar rep-
resentative Vusal Mammadov at a conference in Istan-
bul in March 2014. Georgia is a key component of the
transit route from Azerbaijan. The Georgians are expect-
ed to stump up $2bn for the section crossing its ter-
ritory and will include two compressor stations as well
as the pipe. The project is jointly owned by Socar (58%),
BOTAŞ (30%) and BP (12%).
Annual designed capacity is 16bn cu metres, but
TANAP is meant to be scalable, with its capacity increas-
ing with the additions of parallel loops and compres-
sor power as production increases upstream. The pro-
ject’s second phase would raise capacity to 23bn cu
metres by 2023, then 31bn cu metres by 2026 and 60bn
cu metres by 2060. Initially, Turkey will receive 6bn cu
metres per year and the rest will go to Europe via the
connecting Trans-Adriatic Pipeline (TAP), which will
span the sea from Greece to Italy. TANAP will also have
two exit/entry points in Turkey, in Eskişehir and in
Thrace, allowing gas to be sold domestically.
TAP will have an initial capacity of 10bn cu metres,
scalable to 20bn cu metres per year. The sharehold-
ers in TAP are BP Socar and Norway’s Statoil, which
each control 20%. Belgium-based Fluxys raised its stake
in 2014 to 19%, while the Spanish energy company Ena-
gas bought a 16% stake. The Swiss energy firm Axpo
has 5% of the project's shares. Turkey does not cur-
rently plan to partner in TAP, the energy minister, Tan-
er Yıldız, told Reuters in May 2014, though TANAP will
link to the line at Kipoi on the Greek-Turkish border.
PROGRESS: “The implementation of the TANAP proj-
ect is underway and is proceeding in a timely manner,”
Yavaş said. As of December 2014, the builders of the
project had been selected by shareholders, with Fer-
nas Construction, the Sicim-Yüksel-Akkord consortium
and Tekfen Construction slated to build the line. Initial
gas flow is expected sometime in 2020. A project the
size of TANAP will finally help Turkey realise its long-
sustained dream of becoming an energy transit hub.
TANAP’s annual designed
capacity is 16bn cu metres,
but the project is meant to
be scalable, with its
capacity increasing with
the additions of parallel
loops and compressor
power as production
increases upstream.
107
THE REPORT Turkey 2015
The 1850-km, $10bn TANAP
will start in Azerbaijan,
transit Georgia, then
traverse Turkey to the
Greek border, and will be
the second-largest such
project in the world in
technical terms.
Trans-Anatolian stepsNatural gas is poised to traverse the country
ENERGY INTERVIEW
Besim Şişman, CEO and Chairman of the Board, Turkish PetroleumCorporation (TP)
How can Turkey work towards decreasing its
dependence on costly energy imports?
ŞİŞMAN:Turkey is a major consumer of energy, account-
ing for about 1% of global primary energy consump-
tion, or 120m tonnes of oil equivalents per year. This
figure will continue to rise as the country works to
become one of the world’s top 10 economies by 2023.
Unlike some of its neighbours, Turkey is not a hydro-
carbon-rich country and has to purchase resources
abroad to cover around 70% of its energy consump-
tion, importing 90% of its oil and 98% of its natural gas.
Having to import so much from abroad puts significant
strains on the country’s finances: in 2013 alone, ener-
gy made up the largest portion of Turkey’s $65bn cur-
rent account deficit. TP is the primary exploration and
production entity in the country and works to develop
Turkey’s domestic oil and gas supplies. The firm is also
investing in production abroad to help reduce expen-
ditures and meet Turkey’s energy needs.
What role is domestic production playing in meet-
ing Turkey’s energy needs?
ŞİŞMAN: In terms of domestic petroleum production,
around 50,000 barrels per day are produced in Turkey,
of which TP produces 40,000. Unfortunately, this puts
only a small dent in overall daily consumption, which
stands at 700,000 barrels. While Turkey will never be a
major producer of oil and gas, some areas, like shale
gas, present opportunities. According to a report by the
International Energy Agency, Turkey has a production
potential of 20trn cu ft of shale gas and oil.
As such, we are currently working on two shale proj-
ects. One, near Diyarbakır, is being developed in part-
nership with Shell. Drilling has finished and the well is
being fractured. Once this process is complete we will
have a better idea of the basin’s potential.
There is a similar project in Thrace on which TP and
ExxonMobil are collaborating. We signed a memoran-
dum of understanding with ExxonMobil and Hallibur-
ton in September 2014 to assess Thrace’s potential for
unconventional hydrocarbons. Hopefully, in 2016 we
should have a better idea of the production potential
of the nation’s shale reservoirs.
Another area of opportunity is the Black Sea, where
we have engaged in seismic mapping operations to
identify promising areas. In general, it appears that the
eastern portion of the sea can produce oil, while there
is more gas on the western side. Given the expense of
deepwater wells – $250m-300m each – TP has part-
nered with international players like ExxonMobil, Petro-
bras and Chevron to develop six wells. We are hoping
to drill more wells in the area in 2015. In addition, new
exploration and production activities are going on in
the Mediterranean, off Antalya and İskenderun.
Where is there the most potential for Turkish explo-
ration and production abroad?
ŞİŞMAN: The easiest places in which to operate are the
ones close to Turkey, such as Azerbaijan, which shares
cultural and historical links with the country. Turkey is
already involved in projects in Azerbaijan, such as the
Shah Deniz fields, and we are hoping to work with them
more in the future. We are also active in places like Iraq
and Afghanistan, which are very attractive from a pro-
duction standpoint, though political issues sometimes
overshadow investments in the Middle East.
Africa also has significant potential. While most peo-
ple know that North Africa is rich in oil and gas, many
overlook nations in the continent’s interior. Countries
like Somalia, Sudan, Angola and Mozambique, while
somewhat risky from an economic and political stand-
point, will likely be important oil-producing countries
going forward. Where there is risk, there is return; so,
we are currently focused on this part of the world. In
addition, if Turkey’s relationship with Israel and Greece
were to improve, places like the Levantine Basin in the
Eastern Mediterranean and the areas around Cyprus
could also yield resources. Given the costs associated
with exploration and production, it is more realistic
for TP to be an operator in countries close to Turkey.
108
Seeking potentialOBG talks to Besim Şişman, CEO and Chairman of the Board, TurkishPetroleum Corporation (TP)
www.oxfordbusinessgroup.com/country/turkey
ENERGY ANALYSIS
Conventional explorers continue the search for oil onshore
While Turkey may be at the crossroads of civilisations,
it is in a hydrocarbons cul-de-sac. The country is sur-
rounded on all sides by significant oil and gas deposits
that all stop short of Turkish frontiers. The bounti-
ful Zagros fold and thrust belt, which extends from
the Arabian Peninsula up through Mesopotamia, ends
at the Turkish-Iraqi border. A few hundred miles away
is the super giant Kirkuk oil field.
To Turkey’s east are Azerbaijan’s massive oil and
gas fields. To the west, in the Aegean and Ionian
Seas, are an estimated 26bn barrels of oil in Greek
waters. To the south, large gas deposits have been
found offshore in Cyprus, Lebanon and Israel. In the
north, Black Sea neighbours have had some prom-
ising results, but the search has failed to yield com-
mercial hydrocarbons in Turkish territorial waters.
This is despite the best efforts of international oil
companies such as BP and Brazil’s deepwater experts
Petrobras. To date, the cost of exploration activities
has reached $4bn and is rising.
DOMESTIC INTEREST: State-run Turkish Petroleum
Corporation (TP) has not abandoned all hope in the
Black Sea. In early 2014 the company was reported-
ly in talks with US major ExxonMobil, Bulgaria’s Mag-
yar Olaj and Vienna-based OMV on continued explo-
ration efforts, Besim Şişman, CEO and chairman of
the board of TP, told Reuters. ExxonMobil and Chevron
already have existing exploration agreements with
TP. “In terms of Turkey’s oil and natural gas poten-
tial, the areas to be most hopeful about are offshore,
primarily in the Black Sea and the Mediterranean, and
it is possible to include the Aegean as well,” Necdet
Pamir, an instructor in energy policy at Bilkent Uni-
versity and former vice-president of TP, the state oil
company, told OBG.
“When comparing the Black Sea to the Mediter-
ranean and the Aegean, an important factor is the
resolution of the question of ‘exclusive economic
zones’ among littoral states, which is important
because it indicates that there are no disputes over
sovereignty, meaning less political risk for companies
considering investing in our country,” he said.
The discovery of associate gas, albeit modest
amounts, offshore from the Black Sea town of Akçako-
ca is a concrete indicator of the presence of hydro-
carbons, Pamir said. “However, we have to accept that
conditions like the deepwater environment and high
sulphur content increase the costs of investment.”
PRODUCTION & RESERVES: Turkish hydrocarbons
production is less than 700,000 barrels of oil equiv-
alent per day, and proven reserves are 270m barrels
of oil and 218bn cu feet of natural gas. Convention-
al explorers continue the search on dry land. In Octo-
ber 2013 Turkish energy company Arp Petrol was
awarded a four-year licence to search for oil near the
Syrian border. Arp’s thinking is that there is poten-
tial for oil migration or an extension from nearby
Syrian formations just over the border, where there
are many producing wells.
In addition to a seismic campaign, Arp says it is also
looking at 30 plugged and abandoned wells that,
although were claimed to be dry, were undeveloped
most likely due to the now dormant armed conflict
with the Kurdistan Workers Party that has taken more
than 40,000 lives since erupting in 1984.
TP also made a discovery at its Çalışkan-1 well in
Şirnak province. The company hit oil at 2800 metres
that it says is the same gravity as Kurdish oil across
the border. This lends credence to Arp’s theory that
there may be similar formations on the Turkish side.
Turkish Petroleum Overseas Company (TPOC), a TP
subsidiary, has been exploring in Libya since 2000.
The company’s drilling campaign scored a strike rate
of seven out of 11 wells, but operations have been
low-key since political upheaval there in 2011. TPOC
is currently prequalifying service companies for an
exploration drilling campaign in the Murzuq Basin
onshore block.
In Iraq, TP was awarded a contract to develop the
Barda field in a consortium with Gazprom and Korea
While Turkey may be at the
crossroads of civilisations,
it is in a hydrocarbons
cul-de-sac. The country is
surrounded on all sides by
significant oil and gas
deposits that all stop short
of Turkish frontiers.
109
THE REPORT Turkey 2015
Turkish hydrocarbons
production is less than
700,000 barrels of oil
equivalent per day, and
proven reserves are 270m
barrels of oil and 218bn cu
feet of natural gas.
Still searching Drilling for hydrocarbons resources continues
ENERGY ANALYSIS
Gas Corporation, has an 11.25% stake in the Missan
oilfield development project, a 40% share in the Siba
gas field development project with Kuwait Energy and
a 50% operator share in the Mansuriya gas field
development project with Kuwait Energy.
Other overseas operations include a limited and
controversial seismic survey of Turkish territorial
waters around Cyprus in November 2014 in an
attempt to bag some of the large gas reserves found
off the southern part of the island. TP began onshore
drilling in Cyprus’ Turkish-held north in 2012 amid a
row with Greek Cypriots, who had made vast discov-
eries offshore. But newspapers later reported the
search had been abandoned after the 3000-metre-
deep Türkyurdu-1 yielded no results.
SHALE GAS: Enter shale, the game-changing, uncon-
ventional oil-and-gas formation that has turned
around the energy fortunes of the US and other
unlikely places across the globe where substantial
conventional resources are absent. In Turkey shale
gas, which is found trapped in sedimentary rock for-
mations, could finally make six decades of oil and gas
exploration bear substantial fruit, perhaps enough
to partly mitigate the 18.5m tonnes of oil and 47bn
cu metres of gas that Turkey imports every year, the
main culprits behind an annual energy import bill that
totalled $55bn for 2014.
Large shale gas deposits have been discovered in
Turkey’s north-west Thrace Basin and in the south-
east of the county. At the end of 2013 Royal Dutch
Shell and TP spudded their first shale gas well in
Turkey at the Sanbuğday-1 gas field formation near
Diyarbakır in the south-east, estimated to contain up
to 6bn cu metres of gas.
Shell is also contracted to drill five wells in the
nearby Dadaş shale formation. When combined with
the Hamitabat shale formation in Thrace and a few
deposits in Central Anatolia, these finds could mean
Turkey has shale gas deposits of 13trn cu metres, of
which 1.8trn are technically recoverable, Ismail Bahtı-
yar, chairman of the Turkish Association of Petrole-
um Geologists, told Bloomberg.
This would be enough to meet Turkey’s gas sup-
ply needs for 14 years and help offset the massive
gas import bill form Iran and Russia, according to the
government’s Investment Support and Promotion
Agency. ExxonMobil has also expressed interest in
the south-east region. This all bodes well after a
number of conventional oil wells drilled in the south-
east region came up dry in 2013.
LEGAL FRAMEWORK: Turkey’s new Petroleum Law
came into force in June 2013 and could be the key
to unlocking potential reserves by the private sec-
tor. The legislation replaced a law enacted in 1954
before concerted exploration activities began. Its
objectives are to attract foreign investment into a
sector that has been dominated by the state monop-
oly, TP, by doing away with the company’s preferen-
tial rights to exploration and production.
TP will no longer be defined as the de facto nation-
al oil company in charge of exploring and drilling for
reserves. It will not be automatically awarded licences
when terms expire, without putting them up for auc-
tion. The new law simplifies the licensing process,
restricts the application process to 60 days and
reduces the country into just two geographical licens-
ing areas – onshore and offshore.
The new law brings Turkey in closer step with EU
regulations as part of a drawn-out accession process.
The new legal framework provides companies with
tax breaks and incentives on earnings and equip-
ment imports, which will increase the level of tech-
nology used to develop fields. It also eases existing
restrictions on hiring foreign workers, permits licence
mergers with adjacent operators, allows for the con-
struction of pipelines, extends licence periods from
four to five years for onshore and from eight to nine
years in territorial waters, and, importantly, lifts
restrictions on the repatriation of capital.
The legislation also aims to solve a problem seen
across Turkey’s energy industry, namely the trading
of operating licences as commodities by companies
that have no intention of developing the resource.
“The new law seeks to prevent companies acquiring
licences solely for the potential to sell on without mak-
ing an investment in exploration activities,” accord-
ing to international law firm King & Spalding.
Applicants must hold collateral bonds worth 1% for
offshore and 2% for onshore of the financial invest-
ment outlined in their bids, it said. The intention is
to restrict applicants to only those with the finan-
cial and technical capability to develop blocks.
The upshot of the new petroleum law is to finally
throw the market open to participation by foreign
as well as domestic entities to search for oil and gas
in Turkey while the state retains sovereign rights over
the land and resources themselves. Operators no
longer have to partner with TP for every offshore
licence, meaning international majors may return.
With Turkey’s growing demand for energy, every bar-
rel of oil discovered is a step in the right direction.
110
A new legal framework provides companies with tax incentives on earnings and equipment imports
In Turkey shale gas could
finally make six decades of
oil and gas exploration
bear substantial fruit,
perhaps enough to partly
mitigate the 18.5m tonnes
of oil and 47bn cu metres
of gas that is imported
every year.
Turkey’s new Petroleum
Law came into force in June
2013 and could be the key
to unlocking potential
reserves by the private
sector. The legislation
replaced a law enacted in
1954 before concerted
exploration activities
began.
www.oxfordbusinessgroup.com/country/turkey
ENERGY ANALYSIS
Nuclear power is expected to provide 15 GW, or 5%, of electricity
In an effort to join the club of nuclear nations, Turkey
has announced plans to build 12 nuclear reactors by
2030, with the intention that 20% of power genera-
tion capacity will be provided from this source. How-
ever, while eight projects have been approved, delays
have already befallen the initial build-own-operate
(BOO) project, Akkuyu 1, pushing the commencement
of its operations to 2022 from the previously announced
2020, and numerous other obstacles remain. Chief
among these are economic conditions, the environment
and the fact that some 64% of Turks oppose atomic
power, according to environmental group Greenpeace.
LONG-HELD DREAM: Turkey’s nuclear aspirations
harken to the 1970s, but gained renewed momentum
in 2006 when President Recep Tayyip Erdoğan, who was
prime minister at the time, announced plans for atom-
ic power stations to be up and running in time for the
republic's centennial in 2023. The new industry will
contribute to another anniversary goal: to have at least
30% of electricity generated via renewable resources.
The target looks attainable, but much of this capacity
is expected to come from wind farms, solar parks, geot-
hermal plants and hydroelectric dams. Nuclear power
would provide 15 GW, or 5% of overall electricity, the
European Energy Markets Observatory notes.
Progress on building the plants has been slow. Reuters
reported in January 2014 that work on the country’s
first nuclear power plant, at an expected cost of $20bn,
on the Mediterranean coast near the town of Akkuyu
was behind schedule, and the original 2019 comple-
tion date was delayed. Construction of the first of four
1.2-GW pressurised-water reactors by Russian state
atomic engineering company Rosatom was delayed
until later in 2015, awaiting the approval of an envi-
ronmental impact assessment, pushing back the start
date to 2020. Following the collapse of oil prices in late
2014 and new regulatory challenges, further delays
were expected to hamper activation until 2022.
Akkuyu’s lead contractor, Atomstroyexport, Russia’s
atomic-power equipment provider, cited difficulty in
awarding construction subcontracts due to regulato-
ry issues. Furthermore, Russia's financial position fol-
lowing the decline in oil prices is impeding funding of
the project. During a meeting with Turkish energy min-
ister, Taner Yıldız, in March 2014, Rosatom’s chief exec-
utive, Sergei Kirienko, said Akkuyu could provide $5bn
in contracts for Turkish companies.
Another challenge has involved a tender for the
inspection company that will review Rosatom’s design
specifications. As of early 2015 the tender had been
cancelled three times because bidders had not met the
government’s pre-qualification criteria. Yıldız had said
the tendering process would not affect progress on the
plant and analysts have suggested the delay may be
due to both sides continuing to bargain over other
aspects of a broader energy deal. However, it is clear
the 2023 deadline is becoming more of a challenge.
FLICK THE SWITCH: Once up and running, Akkuyu will
be operated by Rosatom and its subsidiaries on a BOO
basis. The International Atomic Energy Agency (IAEA)
noted this was the first time a BOO approach had been
applied to a nuclear plant. “The BOO model has been
successfully implemented in other energy projects. The
model allows newcomer countries to benefit from the
human resource capacity of the technology providing
country in the short term and may save time in devel-
oping its nuclear capacity in the long term,” Necati
Yamaç, head of the nuclear energy project at the Min-
istry of Energy and Natural Resources, told the IAEA.
“The BOO model may help in ascending the steep
learning curve that a newcomer country faces when
implementing its first nuclear power project: the future
workforce in embarking countries comes from either
a nuclear research group, which has to quickly learn the
challenges of implementing a big industrial project, or
from an existing utility that would be faced with the
challenges of such a project. The financial risk is left to
the project company, which enters into contracts with
its own shareholders for the design, construction,
operation and maintenance of the plant,” Yamaç added.
Turkey has announced
plans to build 12 nuclear
reactors by 2030, with the
intention that 20% of
power generation capacity
will be provided from this
source.
111
THE REPORT Turkey 2015
Work on the country’s first
nuclear power plant, at an
expected cost of $20bn, on
the Mediterranean coast
near the town of Akkuyu is
behind schedule, and the
original 2019 completion
date has been delayed.
Splitting the atomNuclear ambitions encounter unexpected delays
ENERGY ANALYSIS
Electricity from Akkuyu will be sold to the transmis-
sion network operator Turkish Electricity Trading and
Contracting Company at a guaranteed power-purchase
agreement price of $12.35 per KWh – a 30% premium
over the average wholesale price – for 70% of the out-
put of two of the reactors and 30% of the other two
for the initial 15 years of operation. Rosatom will sell
the remaining electricity itself on the open market.
Rosatom has also agreed to pay 20% of its profits back
to the Turkish state after 15 years and will provide fuel
rods and arrange for their disposal for the plant’s oper-
ating lifetime, which is between 60 and 80 years.
DEPENDENCY: Sceptics object to the deal because it
will do little to reduce Turkey’s energy imports. “From
construction to operating this power station, from
procuring its fuel supply to managing nuclear waste –
it is apparent that at every stage everything is under
the Russian Federation’s control,” said Necdet Pamir,
chairman of the opposition Republican People's Party
energy commission. “With these conditions, saying that
the power station will reduce our country’s energy
dependence is, to put it lightly, a frivolous approach.”
Turkey’s second planned reactor along a wooded,
windswept patch of the Black Sea coast is further from
reality. Following a nation-wide power outage, the Turk-
ish Parliament approved a bill in April 2015 allowing a
consortium of Japanese and French engineering com-
panies to build a plant near the town of Sinop, which
is expected to cost $22bn. Mitsubishi Heavy Industries,
the Itochu Corporation and GDF Suez have agreed to
build and operate the facility. Erdoğan and the Japan-
ese prime minister, Shinzo Abe, inked the agreement
in 2013. At the time, it was the first Japanese nuclear
deal to follow the Fukushima disaster in 2011.
The contract is for a 4.8-GW battery of four third-
generation, pressurised-water reactors developed by
Atmea, a joint venture between Mitsubishi and French
industrial conglomerate Areva. The Turkish Electricity
Generation Corporation is set to take a 25% stake,
according to World Nuclear News. The power plant is
expected to come online in phases: the first is set for
2023 and the fourth for 2028.
The IAEA conducted a review of Turkish preparations
for nuclear power. “The report concludes that Turkey
has made important progress in its development of
nuclear infrastructure for a nuclear power programme
and that strong government support for the project is
evident,” the IAEA said in February 2014. However, it
also noted that Turkey needed a national policy on
nuclear energy, a firm regulatory body and a national
plan for human-resource development. Turkish Ministry
of Energy and Natural Resources officials pledged to
address all of the IAEA recommendations.
Despite the challenges with the first two planned facil-
ities, Yıldız has conveyed Erdoğan’s desire for yet anoth-
er plant. “Hopefully, we will build the third nuclear plant
under the management of Turkish engineers. This will
be an important test, and I think we will be ready for
the task after 2023,” he told local media. The proposed
site in Turkey's Kırklareli Province near the Greek bor-
der is near one of the last floodplain forests in Europe.
Neighbours like Greece could raise geostrategic red
flags, worried that a nuclearised Turkey could upset the
region’s security balances and prompt other Middle East-
ern states – already wary about atomic-armed Israel
and, potentially, Iran – to go nuclear. Terrorism is anoth-
er risk, whether to the plant itself or in the manage-
ment and transportation of nuclear waste, Turkey’s
Centre for Economics and Foreign Policy Studies said.
NUCLEAR THREAT: But the main concerns are envi-
ronmental. Seismologists say both Sinop and Akkuyu
are in earthquake-prone areas in a country crisscrossed
by geological fault lines, increasing the risk of a melt-
down. Since Akkuyu’s nuclear waste will be reclaimed
by Russia, it must be transported through Istanbul’s sen-
sitive Bosporus Strait, on the banks of which some 15m
people reside. Rare Mediterranean species like the
indigenous seal and the caretta caretta turtle could face
further endangerment from higher water tempera-
tures caused by Akkuyu using seawater to cool its reac-
tors, according to Greenpeace.
“In the event of an accident, all of Turkey and its
neighbours would be affected by radiation fallout,”
Greenpeace said, arguing that the launch of an indus-
try as costly as nuclear is unnecessary when Turkey’s
projected green-energy potential of nearly 36 GW by
2018 would more than cover demand.
Memories persist of the 1986 disaster at Chernobyl,
built by Rosatom, in Soviet-era Ukraine, with some
experts linking the rate of cancer deaths in parts of
northern Turkey – more than double that of the rest
of the country – to the catastrophe across the Black
Sea. The more recent triple meltdown at Fukushima in
2011 has convinced others that atomic power is still
too risky. That the government has chosen Russia and
Japan, whose plants were behind the worst disasters
in recent history, worries many. “Until the issues of high
costs, operational security, disposing waste and the
risks that terrorists could get their hands on the waste
are resolved in a reasonable and satisfying way, we
need to stay away from atomic power,” Pamir added.
112
Electricity consumption in 2014 saw an increase of 4.1% year-on-year, up from a 2013 increase of 1.3%
Following a nation-wide
power outage, the Turkish
Parliament approved a bill
in April 2015 allowing a
consortium of Japanese
and French engineering
companies to build a plant
near the town of Sinop,
which is expected to cost
$22bn.
www.oxfordbusinessgroup.com/country/turkey
113
Construction & Real EstateConstruction sector plays a key role in the economy
Turkish companies are active in many overseas markets
Manufacture of construction machinery poised to expand
Regulations and awareness boost insulation demand
Strong fundamentals drive real estate sector expansion
Legal change has made it easier for foreigners to buy
CONSTRUCTION OVERVIEW
The sector has grown at double-digit rates in the past two years
Directly responsible for a significant share of GDP and
with its contractors active right across the globe, Turkey’s
construction sector has been at the forefront of the
country’s recent economic development. Over the last
decade, the sector has transformed the skyline of Istan-
bul and other cities, renewed and extended Turkey’s
transport infrastructure, and built new communities and
facilities from the Aegean to the Caucasus. Construc-
tion employs tens of thousands directly and has also
established a range of related industries – such as con-
struction machinery (see analysis), building materials,
engineering and architecture – as major sub-sectors
of the nation’s domestic and export trade.
Despite recent signs of an economic slowdown –
Turkey’s GDP growth came in at 2.9% for 2014, down
from 4.4% in 2013, according to TurkStat, the state sta-
tistics agency, and the IMF forecasts expansion of 3.1%
in 2015 – construction looks set to continue to play a
significant role in the economy as the country embarks
on an ambitious programme of urban renewal and a
string of large-scale projects, while also seeking to
accommodate the needs of a growing and increasing-
ly prosperous population. According to Ali Babacan,
deputy prime minister for economic and financial affairs,
Turkey will need to spend $700bn on infrastructure in
the years to 2023 if it is to meet the government’s goal
of boosting GDP to $2trn by then.
FACTS & FIGURES: According to TurkStat data, at the
end of 2014 the construction sector was worth around
TL79.7bn (€28.1bn) at current prices, up from TL69.6bn
(€24.5bn) a year earlier. That represented 4.6% of GDP,
though if a constant price formula is used, with 1998
as the baseline, the figure rises to 5.9%. A report from
the European construction sector body, European Inter-
national Contractors (EIC), argues, however, that when
the sector’s impact on other parts of the economy is
taken into account, the share of GDP attributable to it
could be as high as 30%, with some 10% of the work-
ing population employed in and around the sector. At
current prices, meanwhile, the sector has shown con-
sistent growth every year since the global economic
downturn hit Turkey hard in 2009. That year, the sec-
tor shrank 18.1%, but it rebounded quickly, growing by
24.9% in 2010 and 26.5% in 2011. In the following three
years, growth was more moderate, coming in at 7.6%,
11.9% and 14.6%. TurkStat’s Construction Turnover and
Production Index, which takes 2010 as a 100-point
baseline, also shows growth in that period, with the cal-
endar-adjusted index rising to 111.4 in 2011, 112.3 in
2012, 120.9 in 2013 and 124.6 in 2014. Quarterly year-
on-year figures for 2014, however, showed growth
slowing, falling from 6.3% in the first quarter to 4.5% in
the second, 2.6% in the third and -0.8% in the fourth.
A reflection of these growth trends – as well as a bell-
wether for the near term – may be seen in TurkStat’s
records for building permits. In the whole of 2014,
some 1m permits were issued, up 21.2% from around
837,000 the year before and well above the roughly
650,000 issued in 2011. In terms of floor area, the fig-
ure was even stronger, growing at 24.3%, indicating a
shift towards projects of a larger size.
PLAYERS: Of the world’s top 250 construction com-
panies by overseas operations, 42 were Turkish outfits
in 2014, according to rankings by the magazine Engi-
neering News-Record (ENR). This was the second-largest
group from one country in the list, after China.
The top Turkish firm in the list was Enka Construc-
tion and Industry at 52nd place, with headquarters in
Istanbul and $2.4bn in international revenues, just one
place ahead of Ankara-based Rönesans Construction,
with $2.39bn. Third largest was TAV Construction (83rd
place globally with $1.27bn in overseas revenue), fol-
lowed by Polimeks İnşaat Taahhüt ve Sanayi (86th with
$1.25bn) and Tekfen Construction and Installation
(101st with $906m). In 2013, ENR gave TAV the title of
second-largest airport construction company in the
world (based on the projects it undertook in 2012), after
US-based giant Bechtel. The rankings are also signifi-
cant in that 11 years earlier, only eight Turkish compa-
nies made the list. Growth in the last decade has thus
Of the world’s top 250
construction firms by
overseas operations, a total
of 42 were Turkish outfits
in 2014, according to one
ranking.
Despite recent signs of an
economic slowdown, the
construction sector is set
to continue to play a major
role in the economy as the
country embarks on an
ambitious programme of
urban renewal and a string
of large-scale projects.
114
Full speed aheadSeveral large projects are under way or in planning stages, while Turkishfirms are also in demand overseas
www.oxfordbusinessgroup.com/country/turkey
CONSTRUCTION OVERVIEW
been exponential. From 1972 to March 2015, Turkish
construction firms carried out some 7735 projects in
104 foreign countries. All of the above companies are
also active domestically, as are key companies such as
Çalık Holding’s Gap İnşaat, busy everywhere from Istan-
bul’s Tarlabaşı Redevelopment Project to a string of hos-
pitals in Turkmenistan; Tepe İnşaat, which constructed
the now-iconic İş Bank complex in Istanbul; and Cen-
giz İnşaat, part of the consortium building the new
Istanbul airport, along with four other Turkish contrac-
tors, Kolin, Limak, Mapa and Kalyon.
RISING DEMAND: Domestic construction has benefit-
ted from strong economic growth in recent years, boost-
ing demand for projects. Indeed, since emerging from
a major financial crisis in 2001-02, Turkey has seen
continuous GDP expansion – albeit with a shrinkage in
2008-09. In the 10 years to 2013, the country’s GDP
grew by an average of 5% a year, although it slowed to
2.9% in 2014. Per capita GDP, meanwhile, rose from
$4565 in 2003 to $10,404 in 2014, TurkStat figures show.
At the same time, foreign direct investment in Turkey
has grown, adding to demand for new factories, offices
and facilities. These two factors – economic and pop-
ulation growth – have boosted demand for a sector
which was already well established, able to draw on expe-
rience in many overseas markets too, particularly Ger-
many. The country had also experienced an earlier
boom, in the 1980s, following the first steps towards
liberalising the economy. This built up a useful skills base
among workers in the sector. The 1980s saw major
housing developments, with the establishment of the
Turkish Housing Development Authority (TOKİ), large
transport projects – including around 2000 km of
motorways – and construction activity in energy, with
the South-east Anatolian Project seeing a string of
dams built. The decade also ended with a surge over-
seas into the former Soviet states (Commonwealth of
Independent States, CIS), particularly those with Tur-
kic populations in the Caucasus and Central Asia.
WORK ABROAD: Turkey’s construction firms have for
decades been increasing their footprint outside the
country’s borders. Libya, Saudi Arabia and Iraq have been
key markets, between them accounting for around
55.2% of all overseas business by the end of the 1980s.
The MENA region has long been a crucial area for Turk-
ish construction. In recent years though, companies have
learned to balance this with activity in the CIS, as polit-
ical instability has rocked the Middle East. This has
stood the sector in good stead, particularly with the
recent conflicts in Iraq, Libya and Syria. When these con-
flicts come to an end too, Turkey will likely be one of
the first helping in the reconstruction. “There are sig-
nificant opportunities abroad for Turkish contractors,
especially in the Middle East, North Africa and sub-
Saharan Africa. Countries like Iraq, Jordan, Libya, Alge-
ria and Ghana have considerable potential,” Eyüp Yiğit,chairman of Beta Tek, told OBG. “Africa, in particular, is
becoming increasingly important and will be even more
so in five years time as its economy continues to grow.”
The countries of the Gulf region, meanwhile, saw a
major construction boom start in the 2000s, with the
rise in oil and gas prices fuelling the development of
whole new city developments in the UAE, Qatar and
Saudi Arabia, in particular. Turkish companies were well
positioned to take up much of this work, leveraging their
domestic experience, lower costs than Western out-
fits and reputation for good quality. A recent strong
example of this is the Doha Metro in Qatar, with Turk-
ish contractors Yapı Merkezi and STFA among the con-
sortium of contractors that won the $4.4bn contract
there to deliver the Gold Line. Reconstruction in Iraq
has also resulted in contracts for Turkey, while eco-
nomic growth in Northern Iraq, driven by oil revenues
and relative stability, has been a source of work as well.
The CIS region, meanwhile, has grown in importance,
especially Russia, although Russia’s economic troubles
are likely to dampen prospects in the near term. By
2014 Rönesans Holding had established itself as the
largest foreign contractor in Russia, with $2bn of proj-
ects in its portfolio there. These days too, Turkish firms
are busy in new markets in Africa and Asia – a move
given impetus by the economic downturn in more devel-
oped countries and the political turbulence in MENA.
115
THE REPORT Turkey 2015
Construction sector GDP, 2004-14 (TL bn, current prices)
SOU
RCE:
TU
IK
0
16
32
48
64
80
20142013201220112010200920082007200620052004
Economic growth has boosted demand for many types of projects
Turkish construction
companies have for
decades been increasing
their footprint outside the
country’s borders. From
1972 to March 2015,
Turkish construction firms
carried out some 7735
projects in 104 foreign
countries.
CONSTRUCTION OVERVIEW
FUTURE GROWTH: Back home, a rash of public and
private investment in buildings and infrastructure has
also taken place in recent years, with much more in the
pipeline. Again, the main focus for giant projects is
Istanbul, which President Recep Tayyip Erdoğan has
taken a particular interest in. He announced a string
of major works for the city during his three terms as
prime minister, with these likely to continue to be the
focus of much political attention in the years ahead.
THIRDS: Already under way is the construction of a third
Bosphorus bridge, further north than the existing two.
This requires a new road network as well, with one of
these linking to the site of another grand project, Istan-
bul’s third airport. The $2.5bn bridge, to be named the
Yavuz Sultan Selim Bridge, will carry both road and rail,
with the road part of the planned 260-km Northern
Marmara Motorway, a major bypass highway for the
city. The bridge is being constructed by Turkey’s İçtaşİnşaat and Italy’s Astaldi, with an initial completion date
of May 29, 2015. However, as of April 2015 the proj-
ect was expected to be completed by the end of the
year. When finished, it will become the world’s longest
combined road and rail bridge.
The third airport, meanwhile, is being constructed
to the north of the city’s European side, in a largely forest-
ed area towards the Black Sea coast. Construction thus
involves the clearing of 7569 ha of land, with the four-
stage project seeing runway and terminal space grad-
ually expanded. By completion of the fourth phase, in
2025, the airport will have a capacity of 150m passen-
gers per year, six runways, 1.4m sq metres of indoor
space and four terminal buildings, along with a range
of associated facilities. The five-company consortium
that won the tender for construction bid some €22.2bn,
and was granted a 25-year operating lease.
A MAN, A PLAN, A CANAL: The government also has
plans to construct an even larger project in the years
ahead – a canal linking the Black Sea and Marmara Sea.
Known as Kanal Istanbul, this would cut across the
European outskirts of the city, running for 43 km with
a reported depth of 25 metres, allowing the passage
of the new generation of supertankers and even sub-
marines. The cost was first announced in 2011 as
around $10bn, although it is widely expected to be
much higher and feasibility studies are still ongoing.
While the canal – as with the airport and the third
bridge – has proven controversial, attracting a great
deal of criticism on environmental grounds, its construc-
tion would likely provide a major boost for the sector.
It is also intended to shift Istanbul’s real estate focus
to the north, with plans for new communities mooted
along its course. Then-Prime Minister Erdoğan
announced he would like to see its completion coin-
cide with the 100th anniversary of the Turkish Repub-
lic’s founding, in 2023, although there are doubts that
this will be achieved. As of early 2015, the project had
not yet moved forward, but Erdoğan had reiterated his
support and called for it to be expedited.
URBAN RENEWAL: On another level, the government
has also begun a major urban renewal programme,
aimed at readying Istanbul and other cities for future
earthquakes. The North Anatolian Fault runs across the
north of the country, passing south of Istanbul. In 1999,
a giant earthquake struck, centred on the north-west-
ern industrial cities of Izmit and Adapazarı, causing
great devastation and loss of life. Much of this could
have been averted with better building quality, with the
urban renewal programme aiming to either demolish
or strengthen at-risk structures. The programme is set
to roll out over a 20-year period and cost $400bn, with
some 6.5m housing units affected. TOKİ is spearhead-
ing the programme, which is already under way.
ROADS & HOSPITALS: Turkey is also carrying out a
major motorway expansion project, with the 2200-km
network of 2013 set to expand to 9680 km by 2035,
according to the General Directorate of Highways.
Another key project is the City Hospitals initiative, a
€12bn programme to build or expand around 60 hos-
pitals across the country in collaboration with the pri-
vate sector. As of the end of the first quarter of 2014,
contracts for 17 hospital public-private partnership
(PPP) projects across Turkey had been signed, with
three of these already under construction. A new law
117
THE REPORT Turkey 2015
SOU
RCE:
TU
IK
*2
010=
100
Construction sector production index, 2005-14*
0
30
60
90
120
150
2014201320122011201020092008200720062005
Turkey’s urban renewal programme is set to cost around $400bn
Large-scale projects in the
works include Istanbul’s
third airport, a third
Bosphorus bridge, a canal
linking the Black Sea and
Marmara Sea, a major
urban renewal programme,
a vast motorway expansion
project and the City
Hospitals initiative.
CONSTRUCTION OVERVIEW
on PPPs in the health sector supports this effort, with
the hospitals built and run by private sector compa-
nies on the basis of 25-year leases.
PIPELINE & POWER: Another large project in the
works is the 1850-km Trans Anatolian Natural Gas
Pipeline (Tanap), which began construction in April
2015. When completed in 2019 at an estimated cost
of $10bn, it will carry gas all the way across Turkey from
Kars in the north-east, where it will tie into the exist-
ing South Caucasus pipeline carrying gas from the Shah
Deniz field in Azerbaijan, to its border with the EU in
Eastern Thrace, where it will tie into the planned Trans-
Adriatic Pipeline running through Greece and Albania
to Italy. Jointly owned by Azerbaijan’s state oil compa-
ny Socar (58%), Turkey’s state-owned oil and gas pipeline
operator Botaş (30%), and BP (12%), Tanap forms the
key link in a major plan by the EU – the 3500-km South-
ern Gas Corridor – to reduce its dependence on Russ-
ian gas and diversify export routes for supplies from
the Caspian Sea region. As of March 2015, $3.4bn in
contracts had been signed, with more on the way for
building stations, compression units and offshore oper-
ations, according to Saltuk Düzyol, Tanap’s general man-
ager, who said the project will create 5000 Turkish jobs.
Two large nuclear power projects are also planned.
As of April 2015, bidding was under way for a contract
to design and build the first hydraulic structures for the
Akkuyu nuclear power plant, the country’s first, to be
built in the south-central province of Mersin at a cost
of $20bn. Consisting of four Russian-designed units of
1200 MW each, the plant will eventually produce a
total of 35bn KWh a year. Also in April the Turkish par-
liament approved a law creating the legal framework
to start construction on a 4800-MW plant in the Black
Sea town of Sinop. It will be built jointly by France’s GDF
Suez and Japanese firms Mitsubishi Heavy Industries
and Itochu Corporation at an estimated cost of $22bn.
Construction was expected to begin after approval is
granted by domestic and international regulatory bod-
ies, with a target of bringing the facility on-line by 2023.
BUILDING BLOCKS: With many of these projects, Turkey
has the advantage of having developed its own PPP mod-
el in the 1990s, with a proven track record for build-
operate-transfer agreements with the private sector.
Such major works have also helped develop a signifi-
cant domestic construction materials sector in Turkey.
Iron and steel have long been manufactured in the
country, but both have undergone a major expansion
on the back of growing demand for rebar, girders, steel
pipes and pipe fittings for construction. Turkey’s crude
steel production capacity reached 50.2m tonnes in
2014, up slightly from 49.25m in 2013, according to
the Turkish Steel Producers Association. The country
also produces aluminium, with Eti Aluminyum a global
player and Turkey’s sole liquid aluminium producer.
According to a Ministry of Economy (MoE) report from
2014, Turkey has 67 cement plants, divided between
19 grinding units and 48 integrated units. Much of the
output of these plants is also exported. Total produc-
tion in 2014 was 71.2m tonnes, with 63.2m tonnes
sold domestically and 7.7m tonnes exported.
Turkey also has around one-third of the world’s total
marble deposits. The MoE states there are some 5.1bn
sq metres of probable reserves in the country, with
around 4m tonnes of marble, worth around $2.2bn
exported in 2013, according to the Turkish Natural
Stone, Marble and Machinery Manufacturers’ Associ-
ation. The Istanbul Mineral Exporters’ Association esti-
mates that total natural stone exports were worth
$2.2bn in 2013 and $2.13bn in 2014.
The country also has major ceramic tiles and ceram-
ic sanitary ware industries. MoE figures place total pro-
duction capacity of wall and floor tiles at around 2.37bn
sq feet, with 1.12bn of these exported. The MoE also
ranks Turkey as Europe’s largest producer and exporter
of ceramic sanitary ware, with production of 112,200
tonnes in 2012. Glass production is also extensive –
with one group of companies, Şişecam, producing
around 90% of Turkey’s total output in this field. The
MoE ranks the company sixth in Europe and 13th in
the world in terms of glass production capacity. Turkey
has a significant building plastics subsector as well,
with around 5000 firms operating in this field. There is
also a thriving domestic paints and coatings segment,
which – as with plastics – has developed expertise and
grown in tandem with Turkey’s automotive sector.
OUTLOOK: With the domestic market providing a strong
base, and with Turkish contractors having successful-
ly diversified their markets and projects in recent years,
the construction sector is well positioned to continue
growing, though Turkey’s reliance on foreign capital
inflows to fund its high current account deficit makes
it vulnerable to external shocks and constitutes a chief
concern in the medium term, according to the IMF. The
sector’s fortunes globally are closely linked to econom-
ic growth in general. In this regard, the recovery in
developed markets is a plus, although the decline in oil
prices and ongoing turmoil in some areas will no doubt
impact the key MENA and CIS markets. That the sec-
tor has managed such strong growth in difficult times
is a tribute to its continued resilience and foresight.
118
Around 10% of Turkey’s working population is employed in and around the construction sector
The country’s first nuclear
power plant will be built in
Akkuyu in the province of
Mersin at a cost of $20bn,
consisting of four units of
1200 MW each. The Turkish
parliament has also
approved a law to start
construction of a 4800-MW
nuclear facility in the Black
Sea town of Sinop.
Construction of the
1850-km Trans Anatolian
Natural Gas Pipeline began
in April 2015, and it will
carry gas across Turkey,
forming the key link in a
major plan by the EU
– the 3500-km Southern
Gas Corridor – to reduce its
dependence on
Russian gas.
www.oxfordbusinessgroup.com/country/turkey
CONSTRUCTION ANALYSIS
CMME accounts for 16% of Turkey’s total machinery production value
As Turkey’s economy and population have expanded,
growth in its construction sector has benefitted from
the existence of a vibrant domestic industry for man-
ufacturing machinery. According to 2013 data from
the Turkish Construction Equipment Manufacturers
and Distributors Association (IMDER), the construc-
tion and mining machinery and equipment (CMME)
sub-sector posted the second-fastest growth in the
world between 2005 and 2013, after China. Turkey’s
CMME industry is the ninth largest in the world.
EXPORTS: According to a 2014 report on the industry
by the Ministry of Economy (MoE), CMME accounts for
around 16% of Turkey’s machinery production value.
The CMME sub-sector also exported $1.6bn worth of
equipment in 2013, with Germany, Romania, Iraq, the
UK and Iran the main markets. Since 2002, all Turkish
exported machinery has also borne the “CE” label, iden-
tifying it as meeting EU standards for quality.
Broken down by type and value, spare parts came in
first among exports within the CMME subsector in
2013, responsible for $553m, followed by machinery
for sorting, separating, screening, washing, crushing and
grinding minerals, with $407m. Other important export
items included bulldozers, angle dozers, grazers and
excavators, at $162.2m, and lifting, handling, loading
and unloading machinery, at $156.6m. Growth in these
export figures has been impressive. The total stood at
$927.5m in 2009, showing growth of $668m, or 72%
over five years, at current prices.
The MoE numbers further show that some 500 com-
panies are engaged in the manufacture of CMME,
nationwide. Around 60% of all of these firms are in the
Marmara and Aegean regions, located close to the sites
of major work and good transportation links. Further
supporting the sector are several related industries.
Automotives has long been a major part of the Turk-
ish economy, with many international companies active
in the country via joint ventures with locals (see Indus-
try chapter). At the same time, the steel and non-fer-
rous metals industries are long established, providing
locally sourced materials for CMME manufacture. Plas-
tics too are a local industry, as are glass and synthetic
rubber. There is also a pool of experienced and quali-
fied staff, with CMME manufacturing, which tends to
require a much higher technical and research and devel-
opment capacity than many other kinds of manufac-
turing, able to count on good-quality local hires. In addi-
tion, Turkey offers 21 free zones with a range of tax
exemptions for industrial and manufacturing compa-
nies. All this has facilitated CMME growth.
DEMAND UP: Yet the scale of the boom in the domes-
tic construction sector, with giant projects such as the
third Bosphorus bridge and the new Istanbul airport,
has meant that the domestic CMME subsector has
been unable to keep up with demand. The latest fig-
ures available, for 2012, show that there was a demand
for around $2bn of CMME domestically that year, with
a 37% annual hike in demand since 2009. In conse-
quence, imports of CMME have begun to increase, with
around half of all new demand since 2009 being met
by these. A major opportunity exists too for the devel-
opment and manufacture of small-sized construction
equipment, given that a lot of the domestic demand is
for projects in existing areas. The government’s urban
regeneration project, which seeks to demolish and
rebuild or upgrade 6.5m housing units over a 20-year
period, creates a huge demand for such equipment.
Much of the expertise for the manufacture of small-
scale CMME has already been developed, with the sub-
sector looking for investment to boost capacity and
reach. Such investments also have lower capital require-
ments than those for the manufacture of larger units.
The industry, therefore, faces some of the same chal-
lenges and opportunities as the Turkish market as a
whole: there is solid domestic demand and a strong need
for foreign investment to meet that demand in a sus-
tainable fashion. In the meantime, however, this sub-
sector is set to continue to expand, with many of
the cranes towering over the world’s construction
hotspots already bearing the “Made in Turkey” trademark.
Approximately 500
companies are engaged in
the manufacture of
construction and mining
machinery and equipment
across Turkey. Exports
totalled around $1.6bn in
2013, with Germany,
Romania, Iraq, the UK and
Iran the main markets.
119
THE REPORT Turkey 2015
Keeping up with demandThe construction and mining machinery and equipment segment isbenefitting from renewed activity
CONSTRUCTION DIALOGUE
Ergil Ersü, Chairman, Gama Holding
What are the factors you evaluate when determin-
ing whether or not to invest in a project abroad?
ERSÜ: Construction is an inherently unpredictable busi-
ness both in and outside of Turkey. Sometimes you can
spend a lot of time preparing a bid and then lose or it
gets cancelled. Other times you can exert very little effort
during the planning stage and get rewarded with a
very profitable project. In the past, we tried to balance
our domestic and international work but in recent years
we have been more focused on the latter because of
intense competition within Turkey. Right now, around
70% of our overall business takes place overseas.
First, the type of international project matters. For
our general contracting unit we look at a different set
of factors than for our engineering, procurement and
construction (EPC) arm. It is not logical for Turkish con-
tractors to go to sub-Saharan Africa or South America
for relatively simple undertakings like infrastructure
developments, superstructures, general civil construc-
tion and certain types of industrial plants; the logistics
required are too costly and complex. On the other hand,
these costs are more justifiable for highly specialised
EPC contracts with the potential for large profits, espe-
cially projects in the power and oil and gas spaces. Sec-
ond, partnership considerations are very important. In
markets where cooperation is needed, either with a local
or international company, potential partners must bring
some sort of value-added benefit to the project to
make it worthwhile; for instance, they may possess a
special expertise or provide access to local suppliers.
The size of the project is the third consideration. Giv-
en their high overhead costs, it is difficult for large
companies to engage in too many small projects. It is
equally hard for small companies to compete for big
projects that require considerable expertise. In gener-
al, the construction industry has very thin margins so
participating in the right project is essential.
The last thing that needs to be mentioned is the
impact of political instability. Pre-uprising Libya was a
very lucrative market for Turkish contractors for many
years but is now much less of a focus. The world changes
quickly, and promising markets can easily become less-
so overnight, just as an average market today can turn
into a hot market tomorrow. As we speak, our neigh-
bours in the north are experiencing a crisis that may
have a profound impact on the construction outlook
across Russia and the countries of the former Common-
wealth of Independent States.
PAÇACI: While there are many factors that drive our
investment decisions outside of Turkey, we tend to look
at three key criteria when evaluating opportunities. We
evaluate the genuine need and feasibility for a project
first. For instance, infrastructure or housing projects in
markets that are very underdeveloped, but growing, are
attractive if the projects match our portfolio of expert-
ise, and we have the financial and human resources to
complete them. Then we tend to look at proximity. Giv-
en transport and material costs, it is very difficult for
Turkish contractors to compete for projects very far away,
like in the US and East Asia. Some construction firms
are active in these areas, but Turkish companies are more
competitive in regions like MENA and Central Asia. A
final key element is the political and economic stabili-
ty of the country where the project will take place.
Political stability has become a more important con-
sideration, of late, especially given all of the significant
changes that have swept the region in the past few years.
Libya was a very profitable market for Turkish contrac-
tors before the Arab Spring and many firms are still look-
ing to recover money from projects that stopped when
the movement began. Unfortunately, it is very hard to
recover these losses, as there are no political risk guar-
antees in place and the Turkish government has not
been able to secure ample repayments from Libyan
authorities. Judicial systems are also important. Dis-
putes can last years in some places, like Russia, nega-
tively affecting the attractiveness of doing business in
those markets. All this is to say that there are signifi-
cant opportunities abroad, but that they need to be well-
researched before making any investment decisions.
120
Trending marketsOBG talks to Ergil Ersü, Chairman, Gama Holding, and Orhan Paçacı,Member of the Executive Committee and Shareholder, Mesa Holding
www.oxfordbusinessgroup.com/country/turkey
Orhan Paçacı, Member of the Executive Committee and Shareholder,Mesa Holding
CONSTRUCTION DIALOGUE
In what markets do you foresee the most opportu-
nities for Turkish contractors going forward?
PAÇACI: There are many opportunities both domesti-
cally and internationally. Starting with the latter, it is
hard to say what countries or regions pose the great-
est potential, as attractiveness is highly dependent on
the project in question, as explained above. That said,
there has been a general trend away from more tradi-
tional markets for Turkish contractors like Russia, Libya
or Saudi Arabia to other, less-penetrated areas.
Specific countries in Eastern Europe, Central Asia
and MENA all have potential; places like Poland, Bul-
garia, Romania, Iraq, Qatar, Kuwait, Latvia, Kazakhstan,
Azerbaijan and Turkmenistan all come to mind. Many
of these countries are growing, have money and need
industrial and transport infrastructure, as well as oth-
er structures like housing and hospitals. Even countries
in sub-Saharan Africa, East Asia and Pakistan have
begun to attract Turkish contractors. Again, however,
any potential projects in these countries will need to
be scrutinised to make sure that they are financially fea-
sible, especially given the difficulty of attaining financ-
ing in some of these markets. Overall profitability also
matters. For companies of a certain size it only makes
economic sense to mobilise and enter a new market
for a project worth more than $60m or $70m.
There is also a great deal of potential in the domes-
tic market. Turkey and Istanbul, in particular, have been
transformed markedly in the past decade, as new hous-
ing projects, commercial centres and large-scale infra-
structure projects have sprouted up across previously
uninhabited land. Right now, there are a number of mul-
ti-use developments worth billions of dollars being
developed and constructed. While some commenta-
tors have expressed concern about the sustainability
of such a building boom, given the country’s slowing
economy and higher interest rates, especially in terms
of residential real estate, there are still many areas
where construction is needed. Hospitals, tourism-relat-
ed facilities and high-tech industrial buildings remain
in high demand. Office space is also needed in a num-
ber of areas. These sorts of projects, however, need to
be approached in the same way international ones are
examined, with rigorous attention to the specific needs
and the overall economic feasibility of the undertak-
ing. It is no longer sufficient to build haphazardly any-
where that there is space. It is necessary to think about
the impact of a structure on the surrounding area.
ERSÜ: There are many attractive markets. Historically,
Turkish contractors have been instrumental in meet-
ing the infrastructure and housing needs of countries
like Russia and Saudi Arabia. They have also been very
active across North Africa and some of the countries
of Central Asia. There are still many opportunities in these
markets, but some are more challenging than others.
Libya is rather unstable and will take time to recover.
Saudi Arabia, on the other hand, is very stable and
continues to have significant potential, especially for
oil and gas and power projects. It can be a difficult mar-
ket to operate in, given the complexity of registration
processes and strict qualification rules. In addition,
competition in attractive markets is very high because
financing is generally less of an issue in these coun-
tries and payments are usually made on time, which is
a marked difference from some other fast-developing
markets. For instance, Korean contractors are very
strong in Saudi Arabia and compete for many of the
same projects that Turkish companies are chasing.
Right now, Iraq is a huge market with significant
potential, both in the north and south of the country.
That said, recent political tensions throughout the
region have made it a significantly more difficult to
compete for projects there. North African countries like
Algeria also may play more of a role going forward as
a result of the amount of financing available in the
region. In Algeria’s case, however, Turkish companies
will need to make some adjustments to operate in the
country, especially from a language perspective. Sub-
Saharan Africa is also a largely unexplored market and
is on the top of the lists of many Turkish contractors.
121
THE REPORT Turkey 2015
CONSTRUCTION INTERVIEW
Emin Sazak, CEO, Yüksel İnşaat, and Former President, TurkishContractors Association
In what way have local construction firms con-
tributed to the development of the sector in Turkey?
SAZAK: Construction accounts for about 3.5% of
Turkey’s GDP, but, when related industries are includ-
ed in the calculation, this contribution is closer to 30%
of economic activity. Segments such as building mate-
rials and logistics have seen considerable growth as a
result of the increasing size and strength of the local
construction industry. The sector also employs 1.8m to
2m people, and this number is much higher when you
take into account indirect employment. This is why gov-
ernments in general try to stimulate construction when
they want to speed up the economy, as it encompass-
es various sectors, businesses and job opportunities.
How will the recent rate increase and slowdown in
domestic growth impact the Turkish construction
sector at home and internationally?
SAZAK: Over the past decade the sector has vacillat-
ed between very high levels of growth and more lean
times, but the overall trend is a positive one. This sus-
tained rise has been driven by two main factors, major
government spending on large-scale infrastructure
projects and increased private investment in real estate
developments. Higher interest rates will have a nega-
tive impact on both areas. The most immediate effects
will likely be felt on the private side, as less people will
be able take out loans to invest in property and real
estate developers will have a far more difficult time
financing new projects. While a lot of government infra-
structure projects, especially public-private partner-
ship projects, have been lined up and tendered in the
past few years, many of them are still in the process of
financial closure and will become more expensive as a
result of the increase. It is expected that 2014 will be
a more difficult year for the industry than 2013, which
saw solid growth of around 6.8%. That said, a lower rate
has more to do with macroeconomic and political fac-
tors than any issues with the industry itself. The sector
will continue to expand at a faster pace than the over-
all economy in the coming year. In any case, many Turk-
ish contractors are doing more business abroad than
domestically, thus allowing for other sources of revenue
less dependent on the performance of the economy.
What countries or regions offer the greatest oppor-
tunities for Turkish contractors abroad?
SAZAK: The majority of work done by Turkish contrac-
tors abroad is concentrated in the Middle East, North
Africa, Russia and Central Asia. Markets such as Qatar,
Saudi Arabia and the UAE have been very lucrative for
the sector, and this will continue going forward owing
to significant planned construction for upcoming events,
namely the 2022 FIFA World Cup in Qatar and Expo 2020
in Dubai. Since the 1990s, Russia and Central Asia have
also proven attractive markets, and still have major
potential, especially as hydrocarbons-rich countries
such as Kazakhstan embark on massive infrastructure-
building campaigns. In recent years, following the Arab
Spring, Turkish contractors have begun moving away
from their traditional markets, particularly in North
Africa. Turkey was second only to China on the Engi-
neering News-Record’s “Top 250 International Con-
tractors List” in 2013, with a total of 38 companies.
One area of focus is Sub-Saharan Africa. Indeed, Turk-
ish contractors are pursuing opportunities in Angola,
Ghana, Mozambique, Tanzania, Ethiopia, Kenya, Niger
and Cameroon, among other markets. They are being
aided by the spread of Turkish institutions across the
continent, including Turkish Airlines and the Foreign Min-
istry, which has opened more than 20 new embassies
and consulates in the region over the past few years.
Having said this, Africa is still a very tough market and
it will take time for Turkish contractors to make major
inroads. While many of these countries do benefit from
natural resources, they are not yet in a position to ful-
ly exploit them and direct the proceeds into infrastruc-
ture projects. Moreover, competition from China and
easier access to cheap financing for Chinese compa-
nies than for their Turkish counterparts is another issue.
122
Global horizonsOBG talks to Emin Sazak, CEO, Yüksel İnşaat, and Former President,Turkish Contractors Association
www.oxfordbusinessgroup.com/country/turkey
CONSTRUCTION ANALYSIS
The vast majority of the country’s housing units lack insulation
With Turkey undergoing a major construction drive
during the last few years, many associated trades have
seen solid growth. One segment showing particularly
impressive expansion has been insulation, which has
averaged higher growth than construction as a whole,
on the back of the insulation of both existing buildings
and new ones. There is also still much room for further
growth, as Turkey aims to achieve similar levels and stan-
dards in insulation as its EU neighbours.
GROWING AWARENESS: According to the Association
of Thermal Insulation, Waterproofing, Sound Insula-
tion and Fireproofing Material Producers, Suppliers and
Applicators (İZODER), the sector had an annual aver-
age growth rate of 25-30% from 2011 to 2013, and has
grown tenfold in as many years. By 2012, the sector
had a turnover of €4bn, up from just €300m in 2004,
with İZODER expecting €5.1bn in turnover in 2013.
In terms of raw volume, according to the Istanbul
Chamber of Industry, the sector sold 14.2m cu metres
of heat insulation material in 2012, the latest year for
which figures were available, up from 11.7m a year ear-
lier and just 6.1m as recently as 2006. The forecast for
2013 was 16.4m cu metres, representing growth of 15%.
The sector employs 80,000 people among 200 com-
panies, according to İZODER, with 20 key local players,
of which the top five are Kalekim, Ode, Eryapı, Izober
and Grofen. Foreign firms also have stakes in the indus-
try – mostly from Germany, Austria, France and the US
– and have been increasing their shares through a wave
of mergers and acquisitions in the past half-decade.
It is estimated that some 85% of the 19m houses in
the country lack insulation. Indeed, the government has
set a deadline of 2017 for the completion of a nation-
al insulation programme. The energy loss due to the
lack of insulation is huge. Around 75% of Turkey’s ener-
gy is imported, with some $60bn spent on Turkey’s cur-
rent 115.3m tonnes of oil equivalent (toe) of energy
consumption, according to İZODER data. Some 36.8m
toe of this is consumed by buildings. The association
estimates that energy worth some $11.5bn is thus lost
each year due to lack of building insulation. At the same
time, this energy loss causes significant carbon emis-
sions. This makes plans to insulate every building in
Turkey both enormous in scope and potential savings.
CHALLENGES: İZODER and its supporters would like
to see the value-added tax on insulation materials
reduced and for banks to receive tax incentives on
financing insulation materials and loans for projects
related to energy efficiency, while investors could also
get subventions on interest for these. İZODER would
also like estate taxes to be reduced for buildings with
higher-grade energy efficiency – from January 2011,
new buildings are required to get an energy certificate,
passing with a minimum C grade, while all existing build-
ings have to acquire one by 2017. Awareness is grow-
ing, although more could be done. Insulation schemes
tend to pay for themselves in the medium to long term,
but economic uncertainties and low incomes can mean
homeowners postpone upgrades. To overcome this
obstacle, public education campaigns are vital to mak-
ing owners aware of the benefits of insulation.
One move in this direction was the summit on ther-
mal insulation held in September 2014 by İZODER and
the Istanbul Directorate of Environmental and Urban
Planning, attended by industry stakeholders and intend-
ed to raise awareness. Though themes ranged from
proper thickness, quality and inspection for insulation
systems, one of the hottest topics was unfair compe-
tition. Some domestic firms produce below-standard
insulation materials, undercutting competitors, but
construction firms install them all the same – a prob-
lem only exacerbated by lack of proper inspection.
Water insulation, too, is vital in a city such as Istan-
bul, where research after the 1999 earthquake showed
that 64% of the buildings that collapsed did so because
of rusting rebar in their concrete supports – often
because no water-proofing system had been installed.
For insulation companies, the hope is that the Turkish
government will soon bring in a package of incentives
that will help address what remains a pressing issue.
The insulation segment has
shown tremendous growth,
registering an annual
average growth rate of
25-30% from 2011 to 2013.
There is also much room for
further growth, as the
country aims to achieve
similar levels and standards
in insulation as its EU
neighbours.
123
THE REPORT Turkey 2015
Effective as of January
2011, all new buildings
have been required to get
an energy certificate,
passing with a minimum
C grade, while all existing
buildings have to acquire
one by 2017.
Efficiency upgradeDemand for insulation surges due to regulations and growing awareness
REAL ESTATE OVERVIEW
Foreign investment in real estate has risen steadily in recent years
From residential to retail property, the Turkish real estate
market has flourished in the last few years. Buoyed by
economic and demographic growth, rising incomes,
market liberalisation and a major urban renewal pro-
gramme, the sector has also been attracting strong
international interest which has spread beyond tradi-
tional buyers in Europe and the Gulf, and beyond the
traditional locations of the Aegean and Mediterranean
coasts and Istanbul. There is optimism in the sector, too,
that despite the recent economic slowdown, this robust
growth will continue in 2015 and beyond.
IN NUMBERS: Indeed, the Turkish economy has seen
substantial expansion in recent years, with a rapid
recovery from the global financial crisis. For 2013, GDP
grew 4%, with a mean annual GDP growth rate over the
2003-13 period of 5%, according to TurkStat, the offi-
cial statistics agency, though the IMF forecasts growth
of 3.1% in 2015 and 3.6% in 2016, in part due to the
weakness of the Turkish lira and a slow shift in foreign
capital out of the country ahead of an expected rise in
global interest rates. This has given Turks a lot more dis-
posable income than they had in the past – per capi-
ta GDP has risen from $4565 in 2003 to $10,404 in 2014.
At the same time, the country has undergone sig-
nificant demographic changes. TurkStat figures put
the total population at 77.7m at the end of 2014, with
an annual growth rate of 1.6%, up from 1.37% in 2013.
Around half of all citizens are under the age of 30. Sig-
nificant here, too, are changes in the size of households.
With the growth of the middle class – which is expect-
ed to expand from around 27% of the population in 2010
to 45% by 2020 – has come a rise in demand for home
ownership, along with a rise in the number of nuclear
families, breaking way from traditional, extended fam-
ily structures. This is particularly prevalent in urban
centres, such as Istanbul, Ankara, Antalya and Izmir. A
2012 survey by TurkStat showed 19.8m households in
the country, with an average size of 3.7 members –
although the spread across country was wide, from 7.9
in Şırnak to 2.8 in Çanakkale. In addition, the rate of
urbanisation has meant that today, 71% of the popu-
lation lives in urban areas, with the north-west in par-
ticular a major population centre. Economic growth
and demographic changes have provided some funda-
mental growth drivers for Turkey. Economic growth has
also increased demand for office, commercial and
industrial real estate, with this further heightened by
the rise in foreign investment. Istanbul’s geostrategic
location has boosted its standing as a regional and
international headquarters. In April 2015, for example,
the UN Development Programme opened the Istanbul
Regional Hub to support its projects in Europe and the
Commonwealth of Independent States.
NON-RECIPROCITY: Foreign purchases of real estate
were boosted by a change in the law in 2012 that
expanded the number of nationalities permitted to buy
from 89 to 183. Previously, only nationals of countries
that had reciprocal arrangements with Turkey were
allowed to own property. The Real Estate Reciprocity
Law was amended to include countries that do not
have such arrangements. This meant citizens of Mid-
dle Eastern and former Soviet states became eligible,
along with China and many Asian nations. Some limits
do, however, remain. Foreign citizens cannot own more
than 30 ha each, countrywide, for example.
GLOBAL FLOWS: Recent economic developments have
had mixed results for Turkey’s real estate sector. A gen-
eral retreat of foreign capital from emerging markets
has impacted FDI: according to central bank figures, total
FDI inflows declined from $16.1bn in 2011 to $12.4bn
in 2013, though these were up slightly in 2014 to
$12.5bn. Yet, the central bank data show that FDI specif-
ically into real estate has been rising steadily over the
same period: net real estate FDI was $2.01bn in 2011,
$2.64bn in 2012, $3bn in 2013 and $4.32bn in 2014
– an average annual rise of 29.5%. Moves towards taper-
ing of the quantitative easing programme by the US Fed-
eral Reserve in 2013 and 2014, along with measures
to restrict the current account deficit – a long-term bug-
bear of the Turkish economy – have also recently
Foreign purchases were
boosted by a 2012 change
in the law that increased
the number of nationalities
permitted to buy real
estate, meaning that
citizens of Middle Eastern
and former Soviet states
became eligible, along with
China and many Asian
nations.
124
Safe as housesPopulation and income growth, as well as strong foreign interest, aredriving sector expansion
www.oxfordbusinessgroup.com/country/turkey
REAL ESTATE OVERVIEW
depressed consumer spending, while political turbu-
lence has also dented consumer confidence.
The underlying trend in Turkey remains that of sig-
nificantly higher rates of growth than in neighbouring
Europe though, coupled with much greater political
and economic stability than in the Middle East and
Central Asia – despite recent turbulence.
Overall then, in spite of the deceleration of econom-
ic activity generally, the real estate sector has contin-
ued expanding. According to TurkStat, the number of
construction permits issued in 2014 passed the 1m
mark, up 21.2% from roughly 837,000 in 2013 and cov-
ering a floor area of nearly 218m sq metres, up 24.3%
on 2013. Occupancy permit issuance also rose – 6.2%
by number of units and 9.4% by floor area, reaching
around 767,000 and 151m sq metres, respectively.
House sales, meanwhile, held steady, with the 2014
figure of 1.17m units just surpassing that of 2013. With
economic growth and stability has also come an increase
in housing loans. Total housing loans were around
TL110bn (€38.73bn) as of September 2014, up from
TL20bn (€7bn) in the first quarter of 2007. The sur-
prise interest rate hike at the start of 2014 may have
slowed the rate of expansion somewhat, but with pres-
sure on the central bank to cut rates in the run-up to
parliamentary elections in early June 2015, the historic
trend is still clearly upwards.
RESIDENTIAL: Adding to the demand growth caused
by the above economic and social factors is a major
programme of urban renewal now under way in Istan-
bul that is transforming neighbourhoods across the
city. The motivation for the programme is safety: Istan-
bul lies close to a major fault line, with poor building
standards responsible for much of the damage inflict-
ed by the 1999 Marmara earthquake, which hit near-
by Izmit and Adapazarı, among other locations. Given
the sheer quantity of substandard housing, the pro-
gramme is a giant one, set to roll out over a 20-year
period and cost some $400bn. Of Turkey’s total of
around 18.5m housing units, the programme aims to
regenerate some 6.5m of them.
Spearheaded by the Housing Development Admin-
istration of Turkey (TOKİ), the programme is not with-
out its critics – the protests in Istanbul that began in
May 2013 were motivated in part by perceived gentri-
fication and lack of consultation in the execution of
the programme. Nonetheless, regeneration is moving
forward and has seen major residential developments
in areas such as Tarlabaşı and Sarıgazi, among others.
Underscoring the programme is the 2012 Regener-
ation of Regions Under Disaster Risk Law. This states
that if two-thirds of the tenants of a building agree,
their at-risk building may be demolished, with tax incen-
tives to sell up – value-added tax (VAT) is cut from 19%
to 1%, while apartments sold under the scheme are
excluded from stamp duty and title deed tax. Accord-
ing to the Ministry of Environment and Urbanisation,
around 100,000 housing units had applied for the
incentives during 2013, and 79,000 in 2014. The usu-
al arrangement is for the old building to be demolished
and replaced by a private developer, via a unit-sharing
agreement with the owners and tenants. New units are
built for those tenants wishing to stay, with extra units
going to the developer. Since the programme began,
much private investment has gone into urban regen-
eration, rather than greenfield development, a move
also incentivised by changes to VAT on all greenfield
units. Previously, those under 150 sq metres had paid
just 1%, but under the new rules, if the value of the unit
is between TL500 and 1000 (€176-352) per sq metre,
the VAT is 8%, rising to 18% for those valued higher.
Recent years have also seen the house price index
climb steadily. The central bank’s index for Turkey as a
whole rose in the 2010-14 period to 172.2 points, giv-
ing a compound annual growth rate of 12.2% – healthy
growth and an important indicator that today’s resi-
dential market is far from just an Istanbul concern.
OFFICE: Once again, Istanbul is the focus for the office
market, with its increasing importance globally serv-
ing to boost demand from international companies for
prime office space, while economic growth domesti-
cally has also led to demand for better accommoda-
tion and upgrades to existing establishments. This high
demand has helped keep rental rates stable, as more
high-quality office space has come on-line. After peak-
ing at about €40 per sq metre in 2008 – when supply
was tight – prime rent levels for office have stabilised
at around €35 per sq metre, according to research by
Jones Lang LaSalle (JLL). Rental prices at the high end
are often set in euros or dollars, a practice which, giv-
en the depreciation of the lira in 2013-15, has put sig-
nificant pressure on some tenants. Many landlords
have come to arrangements with tenants to fix a nom-
inal exchange rate that is lower than the real one in
order to maintain occupancy levels. A similar practice
is common in the retail segment as well.
Prime yields have been stable in recent years, with
peaks of around 8% in 2009-10 declining to a level of
around 7% since the fourth quarter of 2011.
As the transport infrastructure of the city has devel-
oped in recent years – 2013 saw the first metro trains
pass under the Bosphorus, and in 2014 Istanbul’s main
metro line was extended across the Golden Horn to
Aksaray – so too have new commercial and financial
125
THE REPORT Turkey 2015
SOU
RCE:
Inv
estm
ent S
uppo
rt &
Pro
mot
ion
Agen
cy, D
eloi
tte
Net FDI in real estate, 2008-14 ($ bn)
0
1
2
3
4
5
2014201320122011201020092008
Despite the deceleration of
economic activity, the real
estate sector has
continued to expand, with
the number of
construction permits and
occupancy permits issued
in 2014 growing by 21.2%
and 6.2%, respectively,
according to TurkStat.
REAL ESTATE OVERVIEW
centres, spreading demand for office space around
the city. While traditionally, the central business district
(CBD) around Levent and Maslak on the European side
and the commercial and trading district around the
airport have seen the most demand for high-quality
office space, the Asian-side districts of Umraniye and
Kozyatağı have also developed in recent years.
According to figures from JLL, Istanbul, which accounts
for around 80% of the country’s high-quality modern
office stock, had a total of 4.1m sq metres of grade-A
office supply as of 2014, up 680,000 sq metres from
2013. Around 380,000 sq metres of this new supply was
in the CBD, but despite this, rental rates remained sta-
ble during 2014 at around €35 per sq metre per month,
unchanged from end-2012. The vacancy rate in the
CBD was 16.5% in 2014, according to JLL, and the dis-
trict accounted for the majority of new take-up, at 59%.
Istanbul’s total grade-A office supply is forecast to reach
6.5m sq metres by the end of 2017.
RETAIL: The last few years have seen increased inter-
est in the Turkish retail market from international chains,
particularly in the non-food, higher-end segment. As
more shopping centres have opened, demand for space
in prime malls has risen. In recent years Brooks Broth-
ers, Galeries Lafayette and Industrie Denim in retail
and Hard Rock Café, Tom’s Kitchen and Jamie’s Italian
in restaurants have all come in, amongst others, tar-
geting higher-end malls. In the food retail end, howev-
er, recent times have been more marked by departures,
as Real and Dia exited, while Tesco’s Kipa sought a new
formula and Carrefour handed over management to
locals (see Retail chapter). One major challenge over
the past few years has been the depreciation of the
lira, which led many mall owners and managers to offer
discounted exchange rates for rents, which are usual-
ly set in dollars or euros. This was done in an effort to
prevent stores from leaving, as empty shops can have
a magnified negative effect on those that remain.
Nonetheless, for prime retail in shopping centres,
average rents still increased during the year, according
to the most recent data from JLL. At the end of 2014,
average rents were €90 per sq metre per month, up
from €85 per sq metre the previous year.
Shopping centres have evolved, often forming part
of mixed-use complexes, offering office and residen-
tial space, with Istanbul’s Zorlu Centre cited as a strong
example. Offering luxury apartments as well as offices
and retail, this has been the destination for many of
the high-end international brands coming in. In the
pipeline here too is the Emaar Square project, a mixed-
use development in Çamlıca incorporating residences,
a mall, a hotel, offices and entertainment venues.
Total gross leasable area (GLA) for shopping centres
in Turkey stood at 10m sq metres at end-2014, up 5.5%
on the previous year, according to JLL. Nationally, the
number of malls is forecast to increase from 344 in 2014
to 415 in 2017, with total GLA rising to 12.5m sq metres
in the latter year. An additional five malls of over 50,000
sq metres are due to be completed by the end of 2015,
including the 52,000-sq-metre Forum Diyarbakır and
the 71,100-sq-metre Podium in Ankara.
Turkey’s average retail density increased from 126
sq metres per 1000 inhabitants in 2013 to 129 sq
metres in 2014, although this is still well below the
European average of 198 sq metres, suggesting there
is significant room for expansion going forward. Ankara
had the highest retail density at the end of 2014, with
270 sq metres per 1000 inhabitants, against Istanbul’s
268, although the latter is forecast to overtake the for-
mer by end-2017 with 317 versus 296 sq metres.
In terms of high street retail, prime space has long
been limited in Turkey, and even within Istanbul. In the
city, Bağdat Caddesi on the Asian side and Istiklal Cad-
desi on the European are the main shopping areas,
with Nişantaşı a recent focus for food and beverages.
Gaziosmanpaşa Boulevard is also a prime destination
in Ankara. Prime rents for Bağdat and Istiklal were
around €240 per sq metre per month at end-2014, up
from €225 per sq metre one year earlier.
With the development of e-commerce, a further
segment that is expected to do well is logistics real
estate. Again, Istanbul is the centre for this, with rentals
for prime logistics space near communications and
transport corridors picking up from $6.50 per sq metre
per month in 2010 to $7 in 2014. Total logistics sup-
ply is forecast to reach 8.5m sq metres of GLA by end-
2017, and another 2.6m sq metres is planned.
OUTLOOK: With strong fundamentals in terms of pop-
ulation and income growth, the market looks set to main-
tain its expansion in the years ahead. The move out from
Istanbul in terms of higher-grade residential, office and
retail space is primed to continue, and Turkey’s growth
as a tourism destination will likely spread demand to
the coastal regions in particular. However, the broad-
er economic slowdown, combined with attempts to
control credit growth and consumer spending, may
have an impact on local demand. While all of these fac-
tors are likely to affect the market going forward, in the
medium to long term the fundamentals will likely reassert
themselves, and real estate is expected to remain one
of the most appealing sectors for international investors.
126
Economic and population growth have significantly boosted demand for residential real estate
Istanbul, which accounts
for around 80% of the
country’s high-quality
modern office stock, had a
total of 4.1m sq metres of
grade-A office supply as of
2014, up 680,000 sq
metres from 2013.
Total GLA for shopping
centres stood at 10m sq
metres at the end of 2014,
up 5.5% on the previous
year. Nationally, the
number of shopping
centres is forecast to
increase from 344 in 2014
to 415 in 2017, with total
GLA rising to 12.5m sq
metres in the latter year.
www.oxfordbusinessgroup.com/country/turkey
129
AgricultureImproved conditions expected to lead to export growth
Growing potential for produce and food processing
Enhanced safety standards creating new opportunities
Greater emphasis on consumer rights and transparency
AGRICULTURE OVERVIEW
The sector is gradually recovering from a brief drought in 2013-14
Substantial winter and spring rainfalls, coupled with
heavy snow in many regions, broke the drought that
blighted Turkey’s agriculture sector in 2013-14, with
farmers looking forward to improved yields and high-
er earnings, rebounding from a lean year that saw one
of the region’s leading agricultural producers having
to import grain and other foodstuffs.
One of Europe’s largest grain producers, Turkey was
forced to import wheat in 2014, and the drought also
restricted its ability to take advantage of a number of
export opportunities that presented themselves. Rus-
sia’s banning of many EU produce imports, a response
to the bloc’s sanctions over Moscow’s actions in the
Crimea and Ukraine, opened a door for increased Turk-
ish exports to its Black Sea neighbour. Shortfalls in fruit
and vegetable production, however, along with the
weakening of the Russian currency, meant the Turk-
ish agriculture sector accrued only limited benefits
from the opening left in the market by the closing out
of the EU. Similarly, Turkey was not able to boost out-
put to meet increased demand for foodstuffs from
other Mediterranean countries that had their own
farming production dried up by the drought.
DOWN THE LINE: It was not just export earnings that
were hit by the extended dry spell. The high price of
many basic foodstuffs, particularly vegetables, was
cited by the central bank as one of the factors behind
rising inflation in 2014 and early into the next year.
With better prospects for the agriculture sector in
2015 – combined with lower fuel costs that will help
farmers – food’s input into inflation can be expected
to ease once the harvest season begins in summer.
Despite short-term events such as the 2013-14
drought and the longer-term shift away from rural
production towards industrialisation and the services
sector, agriculture makes an important contribution
to the economy. Though having eased from account-
ing for 12.1% of GDP in 1998 to just 7.2% in 2013, the
last year for which full data was available, agriculture’s
value input has expanded annually in an economy that
has grown strongly over that period. In the fourth
quarter of 2014, agriculture’s value added grew by
8.1% year-on-year (y-o-y), reaching TL125.18bn
($44.07bn) at current prices, according to the state
statistics agency TurkStat.
For a country still trying to rein in unemployment,
agriculture provides jobs for around a quarter of the
national workforce, a figure that rises further when
the value-added component of processing and agri-
business is factored in. Self-sufficient in many prod-
ucts, Turkey is also a major agricultural powerhouse
internationally. Turkey is ranked first in Europe in terms
of agriculture output and seventh globally. According
to the Ministry of Food, Agriculture and Livestock
(MFAL), Turkey is the top producer of seven crops and
is in the top five for 35 others. Nearly 24m ha of farm-
land blanket Turkey, or 30% of its landmass.
FRAGMENTATION: Yet obstacles to investment per-
sist, primarily Turkey’s fragmented landholding struc-
ture. As Turkey’s rural population grows, agricultural
land is split successively into smaller farms. The aver-
age parcel in Turkey is 5.9 ha, compared with 12 ha in
the EU and 180 ha in the US. All together, Turkey has
3m agricultural land holdings, and the average farm
size is just under 6 ha, according to the MFAL.
Small farms are more difficult to irrigate and mech-
anise; only half of Turkish farms have access to irriga-
tion and transport networks, according to the World
Bank. Economies of scale are increasingly coming into
play, with many smallholdings becoming only margin-
ally viable. This has promoted successive governments
to encourage consolidation, a process that began in
the 1980s. In 2005 a law set minimum parcel sizes,
empowering the government to merge holdings.
Between 2002 and 2011, 1.3m ha of land was merged,
with another 1.8m ha under way. Turkey seeks to con-
solidate another 8m ha of land by 2020.
GOVERNMENT SUPPORT: The plight of the small land-
holder means the government must provide financial
aid. Support for the sector amounted to TL9.7bn
While agriculture’s
contribution to GDP fell
from 12.1% in 1998 to 7.2%
in 2013, the sector’s value
has expanded, reaching
$44.07bn in the fourth
quarter of 2014.
The average parcel size in
Turkey is 5.9 ha, compared
to 12 ha in the EU and 180
ha in the US. As the rural
population grows, farms
are becoming increasingly
fragmented, which makes it
difficult to properly irrigate
and mechanise holdings.
130
Reap what you sowWith the country already a major agricultural producer, the governmentis looking to consolidate growth
www.oxfordbusinessgroup.com/country/turkey
AGRICULTURE OVERVIEW
($3.41bn) in 2014, according to MFAL data. Direct
income support and subsidised fuel and fertiliser are
the main sources of assistance, but the state also
offers premiums for crops deemed low in supply, help
for livestock and feed production, low-interest loans
and irrigation equipment.
The private sector has also stepped in to lend to farm-
ers. İş Bankası, Turkey’s biggest non-state bank, loaned
farmers almost TL2bn ($704.2m) in 2013, with small
operators alone borrowing TL850m ($299.28m),
according to a statement from the bank. Other major
non-state lenders with large agricultural credit in their
portfolios are Şekerbank and TEB. However, the 2013-
14 drought and poor returns for the sector are expect-
ed to have increased the ratio of non-performing loans,
with lending to agricultural enterprises already account-
ing for 3.6% of all inactive loans on banks’ books as of
early 2014, according to the OECD.
EXPORTS: Turkey exports 1663 different agricultural
products to 188 nations. Exports jumped from $4bn
in 2002 to $17.7bn in 2013, according to the MFAL.
Exports have picked up in part because of Turkish
efforts to meet EU criteria, such as food safety, to sup-
ply one of its biggest markets. The EU lifted testing
requirements for some Turkish produce in 2013, in
particular for tomatoes, as a result of improved food
safety standards and a marked reduction in the inci-
dence of pesticide residue.
FRUIT & VEG: The country is among the world’s top
producers of figs, apricots, cherries and hazelnuts,
the latter of which accounts for nearly two-thirds of
global production. It is among the top five producers
for leeks, watermelons, peanuts, cucumbers, peppers,
apples, walnuts, tea and aubergines, according to the
MFAL’s General Directorate of Vegetative Production.
Turkey is also a leading producer of tomatoes, devot-
ing a total of 328,000 ha to tomato growing, with
industrial-scale production dating back to the early
1980s. Today Turkey raises about 11m tonnes of the
fruit each year, triple what Mediterranean rival Spain
does, according to UN Food and Agriculture Organi-
sation data. A third of the crop goes to European mar-
kets, and tomatoes are the biggest organically raised
crop in Turkey, according to the Scientific and Tech-
nological Research Council of Turkey.
Organic farming more than doubled between 2009
and 2014, and organic food now accounts for about
1% of the total food market in Turkey. Exports are
worth an estimated $400m, according to Ekonomist
magazine, with total output of more than 1.6m tonnes
from more than 200 different crops under cultivation.
The MFAL is also stepping up efforts to encourage
organic farming, and is mid-way through a five-year
plan to expand the segment. State-provided assis-
tance for organic growers includes low-interest loans,
fuel and fertiliser subsidies, and training programmes.
FOOD PROCESSING: Though flooding in some regions
in early 2015 may impact plantings and harvests for
some crops, Turkey is still among the top 10 global pro-
ducers of fruit and vegetables, which gives it a com-
petitive advantage for processed foods. Tomato sauce
and paste, fruit juices, and frozen and canned vegeta-
bles and fruit are the leading sub-sectors. Fruit juice
consumption has risen rapidly over the past decade
from around 2 litres per capita in 2002 to around 13
litres, and while only half that of the EU average, it is
likely to rise, offering increased opportunities.
Though much of Turkey’s landmass is still devoted
to agriculture, plantings of some key crops have
decreased over the past two decades. In 2004, 9.3m
ha of land were planted for wheat, 1.4m ha more than
in 2014, when it fell to 7.9m ha, while the total cover-
age for all grain crops was 15.7m ha in 2014, down
from 17.96m ha 10 years ago. Despite the reduction
in area under production, wheat production has
remained constant at around 20m tonnes annually –
though the total output from 2014 was well below this
as poor rainfall led to output dropping 13.8% y-o-y.
Turkey produces some 1m tonnes of pulses, half of
its production of 2m tonnes 20 years ago, yet it remains
the world’s third-largest producer of lentils. Produc-
tion of millet, oats, spelt and barley is also down over
the past decade. Rice paddy production hovers at
131
THE REPORT Turkey 2015
Production of selected crops, 2013-14 (m tonnes)
SO
UR
CE:
TU
IK
0
1
2
3
4
5
Green teaHazelnutsOrangesOlivesApplesGrapes
20142013
The country is among the top exporters for several kinds of produce
Organic farming more than
doubled between 2009 and
2014, and organic food
now accounts for about 1%
of the total food market in
Turkey. Exports are worth
an estimated $400m, with
total output of more than
1.6m tonnes from more
than 200 different crops
under cultivation.
AGRICULTURE OVERVIEW
850,000 tonnes, which comes to about 500,000 tonnes
of rice. Since Turkish consumption averages just under
600,000 tonnes, it must import rice each year to cov-
er the gap. Turkey mainly imports rice from the US and
Italy and, to a lesser degree, from India and Thailand.
Although Turkish annual paddy rice production has
jumped 130% in the last decade to cover domestic
demand, the lower costs of these major internation-
al producers acts as a disincentive for local growers,
as it can be difficult to compete with cheaper imports.
FEED & LIVESTOCK: Turkey is a major feed producer,
ranking ninth worldwide and accounting for almost 2%
of global production. It exports a half million tonnes
of animal feed and its top buyer is neighbouring Iraq,
though this market has been dented by the upsurge
in violence in the region.
According to data from the state statistics office,
there was a sharp decline in the number of beef cat-
tle on Turkish farms, with the 2014 year-end total of
14.24m, down some 288,000 heads from the figure
for 2013. The fall was in part due to higher fodder costs,
along with rising meat prices, which promoted some
farmers to sell off stock. Offsetting the drop in cattle
numbers was a rise in both sheep and goat herds, with
sheep up from 29.28m in 2013 to 31.11m in 2014 and
goat numbers climbing from 9.22m to 10.35m over the
same period. Despite the reduction in cattle, milk pro-
duction edged up to 18.5m tonnes in 2014 from 18.2m
tonnes in 2013. The government has also eased restric-
tions on cattle for breeding purposes, though high
costs and the requirement that farmers maintain at
least 60% domestically raised stock may limit efforts
to boost production in the medium term and bring
down meat prices in Turkey.
FISHERIES & FORESTS: Fisheries and forest products
account for 7% of agricultural output. One out of four
fish consumed in Europe is Turkish, according to the
Fishery and Animal Products Exporters’ Assembly. In
2013 fisheries output, which takes into account salt-
water catches, aquaculture and freshwater production,
was just over 600,000 tonnes, with aquaculture mak-
ing an increasingly large contribution, accounting for
a third of the total, up from less than 10% in 2002.
Some 28% of the country, or nearly 22m ha, is cov-
ered in forest, most of it close to or along coastal
areas, according to the Ministry of Forestry and Water
Affairs. Turkey aims to increase its forestland to 30%
by 2023. As part of its strategy to deal with climate
change, the government has said it wants to expand
agricultural activities in forests. An example of a for-
est product is honey, which rose 7.9% to 102,486 tonnes
y-o-y in 2014, TurkStat reported.
But degradation poses a constant risk. Turkey’s
Mediterranean region and other areas are mostly under
semi-arid climatic conditions. Over-utilisation, poor
forest management, land ownership problems, con-
verting forestland to farms or housing developments
are the main culprits, as are perennial forest fires.
Some 60% of forests are at risk of wildfires each sum-
mer, with about 12.5m ha located in high-risk areas,
primarily the Aegean, Mediterranean and Marmara
coastal regions, according to government data.
MACHINERY: Turkey produces 130 different types of
agricultural machinery and parts, exporting to 120
countries for a total value of $734.15m, according to
the Turkish Association of Agricultural Machinery and
Equipment Manufacturers. Of that, tractors account-
ed for $434.24m, while equipment was $299.91m.
According to the association, output of tractors rose
by 14.07% in 2014, from 56,407 in 2013 to 64,342.
OUTLOOK: Further automation will increase agricul-
tural productivity, which has lagged behind most oth-
er sectors in the economy. But for that to occur, land
consolidation must also take place. The government
has said it wants to unify the rest of Turkey’s frag-
mented farms and bring water to all irrigable areas by
2020. This will help the country meet its 2023 target
of gross harvests worth $150bn. It will also lure invest-
ment to an already attractive destination situated
between Europe and the Middle East. The risks posed
again in 2014 by adverse weather conditions, such as
drought, flood and frost, is a reminder that Turkey
needs strategic policies to maintain food security.
132
One out of every four fish consumed in Europe is from Turkey
Turkey has nearly 22m ha of
forested land, which is 28%
of the country’s area, and
the government aims to
increase this to 30% by
2023 and increase
agricultural output from
forested areas, such as
honey production.
www.oxfordbusinessgroup.com/country/turkey
SO
UR
CE:
TU
IK
Organic crop production, 2005-13 (m tonnes)
0.0
0.4
0.8
1.2
1.6
2.0
201320122011201020092008200720062005
AGRICULTURE ANALYSIS
The government aims to reach $40bn in agricultural exports by 2023
Few treats are as simple and pleasing to the palette
as a fresh tomato from a Turkish summer market. But
in 2010, worries about pesticide contamination brought
strict curbs on exports to the EU, hitting local tomato
farmers, among the world’s top five producers of the
Mediterranean staple. However, the EU has now abol-
ished the more stringent inspection requirements on
tomatoes, satisfied with Turkish efforts to meet safe-
ty standards. That success followed a vote by the UN’s
Food and Agriculture Organisation in June 2013 to
make Turkey a member of its council, the hunger-fight-
ing body’s most important executive mechanism. A
statement from the Ministry of Foreign Affairs in Ankara
hailed the decision as “the manifestation of Turkey’s
international role and its efforts carried out in the
fields of food security, sustainable development, agri-
culture, hunger prevention and rural development.”
This manifestation was given further substance by
the most recent report from the European Food Safe-
ty Authority, issued in December 2014. In the report,
it found that under 1% of Turkish tomatoes randomly
tested for pesticide residue equalled or exceeded EU
limits. This compared with an overall 1.4% rate for total
residue testing of food products within EU member
states and 7.5% for produce imported into the bloc.
These endorsements from international institutions
are a clear sign of the Turkish agriculture’s reputation
in world markets, essential if the nation is to meet its
target of $40bn of agricultural exports by 2023. At the
heart of these efforts to secure international trust lies
food safety, and discipline surrounding the handling,
preparation, storage and transport of produce to pre-
vent illness. Food safety centres on hygienic produc-
tion, for both plants and animals, to help consumers
avoid contaminated food.
EU STANDARDS: The EU’s food safety strategy, with
which Turkey seeks to comply as it aspires to full mem-
bership in the bloc, ensures food is traceable as it
moves from the farm to the table, even when cross-
ing borders. Food safety is the Turkish Ministry of Food,
Agriculture and Livestock’s (MFAL) highest stated pri-
ority, and improving it is among its strategic goals for
2023, the centenary of the Turkish Republic.
In October 2013 the EU finally ended the require-
ment of increased screening of Turkish imports of
tomatoes, satisfied with test results showing the coun-
try’s produce was clean. The regulations had required
that 10% of products be inspected for contamination,
adding costs and delays to exports. To pass inspection,
farmers were required to pay for a risk analysis of their
goods before and after export, which cost about $1000
per truck transporting tomatoes, undermining pro-
duction with sales of about $400m a year, according
to Turkish newspaper Zaman.
Though the checks are still required for Turkish cour-
gettes, pears and sweet peppers, abolishing the inspec-
tion for tomatoes, for which the biggest market is the
EU, bodes well for other fruits and vegetables. Most
Turkish goods enjoy free trade privileges with the EU,
thanks to the 1996 Customs Union. But that pact
excludes all non-processed agricultural products.
Instead, bilateral trade concessions apply, and Euro-
pean quotas limit the amount of Turkish fruit and veg-
etables that can be imported.
OPENING DOORS: The change in the inspection pol-
icy also means that Turkish food safety standards are
now closer to the criteria for membership in the EU,
bringing Turkey one small step closer to membership
and fully free trade. The European Commission noted
in its 2014 progress report on the pace of Turkish
reforms regarding food safety that legislative alignment
and implementation have advanced on a number of
issues; however, the report added that more needed
to be done to bring Turkey’s standards into line with
the acquis requirements.
In 2010 Turkey began negotiations on Chapter 12
of the EU acquis, which pertains to food safety, vet-
erinary and phytosanitary policy. The chapter covers
government regulations on hygiene to protect and
inform consumers, such as inspections and other
Despite a temporary ban
on Turkish tomatoes in the
EU, the bloc has now lifted
restrictions, and by late
2014 only 1% of the fruit
was found to equal or
exceed pesticide limits,
which is lower than the EU
average of 1.4%.
133
THE REPORT Turkey 2015
Changes in food safety
standards have brought the
country closer to EU
standards and full
membership in the bloc,
with negotiations on food
safety beginning in 2010.
Good enough to eatTurkey has made important strides in food safety to meet EU regulations and expand export markets
AGRICULTURE ANALYSIS
mechanisms to govern food security. Samim Saner,
chairman of the Turkish Food Safety Association, told
OBG that Turkish laws and regulations are about 90%
in harmony with the EU’s food safety rules, but imple-
mentation remains an issue.
CONSUMER RIGHTS: More and more Turks are insist-
ing on hygienic food as income and education levels
increase. Consumer rights have expanded, and retail-
ers know their liabilities. Supermarket chains are now
involved in testing at the factory level to ensure cus-
tomers are protected. Where Turkey especially excels
is food processing, a sector that is one of the world’s
10 largest. The relatively young industry means it has
the latest technology and a large number of experts.
“Because Turkey has such a large agricultural sector
that is so critical to its economy, its food safety per-
formance surpasses many EU nations, especially in the
food processing business,” Saner said.
In July 2013 the MFAL also updated its regulatory
framework to introduce stricter rules for food preser-
vatives, banning flavour and colour additives for meat
and meat products. That followed new guidance for
breadmakers to include less salt and more bran. Con-
cerns still persist over the use of additives in Turkish
olives, bread and tomato paste, but Saner said it is
important not to single out any one food but rather
regulate against the misuse of additives in all foods.
“When used properly, additives should not be feared.
At home, we all use salt or baking soda in our cakes;
those are additives, too. The issue is using the right
material in the correct way,” he said.
The biggest threat to food safety is posed by unla-
belled or unpackaged foods as it lacks oversight, said
Saner. In Turkey, the only truly safe harbour is pack-
aged food with the MFAL’s stamp of approval. “A key
issue is communicating risk, because there is a great
deal of disinformation out there, such as unpackaged
milk being preferable or that all industrial products are
harmful. This confuses consumers. So the authorities
need to be more proactive on this front,” said Saner.
OUT IN THE FIELD: However, safety begins in the field,
and Turkey’s fragmented farm structure makes it hard
for small-scale operators to set aside the funds nec-
essary to ensure safety or for expertise to develop. “We
need more organised farming in the field, which will
allow for tighter official controls,” Saner said.
The latest EU progress report did reflect lingering
dissatisfaction with food safety standards dealing with
livestock and animal products. While noting work on
identification and registration of bovines had expand-
ed, and mass vaccination with strict movement on
controls between Thrace and Anatolia had continued,
the 2014 study said further progress was required to
meet acquis standards. “Significant work is needed
for the adaptation of the animal by-products sector
to the new rules and the full implementation of these.
Inspection funding arrangements have not yet been
aligned with the EU system” the report said.
Sinan Öğün, head of the Middle East Sustainable Live-
stock Production, Biotechnology and Agro-Ecology
Research and Development Centre at Zirve Universi-
ty in Gaziantep, said Turkey still has a long way to go
in improving safety in the meat business. “Food safe-
ty in the meat sector could best be described as poor.
The slaughter and the post-handling process is often
unsanitary and inadequate, resulting in a shortened
shelf life for meat products,” Öğün told OBG. “One
major supermarket chain has told me that their annu-
al discarded meat products amount to TL5.5m ($1.94m),
which, obviously, is also reflected in the price. Identi-
fication and traceability are also very inadequate and
unreliable in the livestock sector, making the fight to
improve animal health also very difficult.”
IMPROVED REPUTATION: Still, perceptions of Turkey’s
food industry have improved vastly as the industry
matures. The EU’s clean bill of health for tomatoes will
yield knock-on effects. For one, it promotes other prod-
ucts Turkey ships to the EU. Besides tomatoes, other
main fresh produce Turkey sells to the bloc are hazel-
nuts, cherries, sweet peppers and cucumbers. And it
raises confidence in other, non-EU markets, such as
Russia, Ukraine and Moldova, which have become
major recipients of Turkish tomatoes in recent years.
134
Consumers are increasingly informed about food safety standards
The government is planning
to improve the structure of
the sector by consolidating
holdings and improving
controls on the ground,
which will be particularly
key to improving hygiene
standards for animals and
animal by-products.
www.oxfordbusinessgroup.com/country/turkey
SOU
RCE:
TU
IK
Tomato production, 2004-14 (m tonnes)
0.0
2.4
4.8
7.2
9.6
12.0
20142013201220112010200920082007200620052004
135
TransportMajor works under way to connect Europe and Anatolia
Road developments extend highways across the country
New airport to accommodate 150m passengers annually
Logistics upgrades raise Turkey’s share of global trade
Investments in railways see high-speed inter-city links
TRANSPORT OVERVIEW
Some €222.5m was budgeted for infrastructure improvements in 2014
The Marmaray tunnel, a rail link beneath the sea con-
necting Istanbul’s European and Asian districts, was a
panacea for beleaguered commuters when it opened
in October 2013. Plans to connect the two shores via
an underwater tunnel date back to at least 1891 dur-
ing the glory days of Ottoman rail, when a French engi-
neer proposed to Sultan Abdülhamit II to build an under-
water steel tunnel. However, linking the Üsküdar
neighbourhood in Asia and the Seraglio Point in Europe
has remained on the drawing board until now.
The inauguration of the Marmaray, which coincided
with the 90th anniversary of the founding of the mod-
ern Turkish Republic in October 2013, was followed a
year later by the opening of Istanbul’s Taksim-Hacıos-
man metro line extension to Yenikapı, connecting it
with the Marmaray and Aksaray-Airport routes. Presi-
dent Recep Tayyip Erdoğan, during his time as prime
minister, told local press, “Today we are realising the
dreams of 150 years ago, uniting the two continents
and the people of these two continents.” The €3.27bn
Marmaray is just one of Erdoğan’s “mega projects”:
dozens of construction plans, most of them in the
transport sector, will cost an estimated €188.33bn.
Among them are high-speed rail links, bridges, motor-
ways, the world’s largest airport and a 50-km channel
that will transform half of Istanbul into an island.
EXTREME ENGINEERING: Istanbul’s most attractive
feature – the 30-km Bosphorus Strait – is also its most
challenging, thwarting engineers and creating a trans-
port black spot in Europe’s biggest city. Indeed, the
Marmaray’s €4.14m tunnel section proved to be one
of the world’s most technically complex railway proj-
ects, consisting of a submerged tube some 60 metres
below sea level, rather than a bored-out tunnel. It skirts
a major tectonic fault line, and its construction
unearthed a Byzantine port and other archaeological
finds dating back eight millennia.
The Japanese-Turkish-built tunnel has capacity to
take 75,000 passengers per hour to and from either
side of the city in little more than four minutes. The Mar-
maray is expected to carry 1.5m passengers per day by
the end of 2015 and 1.7m by 2025. As of October 2014
the line was estimated to have transported 50m com-
muters over the course of its first year of operations.
The project has not been without controversy. Istan-
bul University is suing the Ministry of Transportation,
Maritime Affairs and Corporation (MTMAC), the munic-
ipality and the contractors for damage to its Cerrah-
paşa medical faculty. Historians fear much of the Theo-
dosian harbour that was discovered has been destroyed.
However, the Marmaray has been deemed a landmark
in Istanbul’s transport history: “In 20 years we will look
back at the Marmaray as a milestone that changed the
course of Istanbul’s development,” said Murat Güvenç,
director of the Urban Studies Research Centre at Istan-
bul Şehir University. “It dramatically shrinks the city,
bringing distant geographical positions, such as Kadıköy
in Asia and Taksim Square, into close coordinates. Near-
by rents will increase dramatically, driving out current
residents and business owners and encouraging fur-
ther development of the historical peninsula.”
BIG BUDGET: Turkey’s 2014 budget allocated TL47.5bn
(€16.72bn) to transport, of which TL5.8bn (€2.04bn)
was earmarked for rail, almost double that going to the
road network. At TL9.3bn (€3.27bn), the Marmaray
project topped the list of spending in 2014, as more
stations were opened on the line and rolling stock was
acquired. The line extends beyond the subsea section
in both directions and will link with existing suburban
commuter trains, extending from Halkali in Thrace to
Gebze in Anatolia along 77 km of track passing through
37 new and refurbished stations. The line is expected
to be completed by the end of 2015. Rolling stock of
440 new cars are being built by Korea’s Hyundai.
After the Marmaray, the biggest rail investments
were TL850m (€299.3m) for track renewal, TL640m
(€225.3m) more on the Istanbul-Ankara high-speed link
and a combined TL632m (€222.5m) for new rolling
stock and infrastructure improvements. The Istanbul-
Ankara high-speed train began running trips in August
Dozens of construction
plans are expected to cost
an estimated €188.33bn.
Among them are
high-speed rail links,
bridges, motorways, the
world’s largest airport and
a 50-km channel that will
transform half of Istanbul
into an island.
The 2014 budget allocated
€16.72bn to transport, of
which €2.04bn was
earmarked for rail, almost
double that going to the
road network. At €3.27bn,
the Marmaray project
topped the list of spending
in 2014.
136
On the roadA spate of new highways, trains, airports and massive infrastructureprojects are in the works
www.oxfordbusinessgroup.com/country/turkey
TRANSPORT OVERVIEW
2014, and the government announced in late 2014 that
the following year would see a call for tenders for a
new line between the cities that would reduce travel
time even further, from the current three hours and 45
minutes to around one hour.
ROAD TUNNEL: The Marmaray’s twin is the Eurasia
Tunnel, known in Turkish as the Avrasya Tüneli, a 14.6-
km road tunnel that includes a 5.4-km double-deck
portion running below the Bosphorus. Located a kilo-
metre south of the Marmaray, the tunnel will sit 25
metres below the seabed and is designed to withstand
an earthquake of a magnitude of 7.5 on the Richter scale.
Construction began in April 2014. The $1.25bn proj-
ect, financed with loans from the European Bank of
Reconstruction and Development (EBRD) and private
banks, is being constructed by a Korean-Turkish con-
sortium under a build-operate-transfer (BOT) model. It
will serve 120,000 cars and other light motor vehicles
each day. In addition to the underwater portion of the
Eurasia Tunnel, the project consists of 9.2 km of access
roads, transit tunnels and bridges.
Turkey would become the fourth country in the world
with undersea vehicular tunnels, after the US, France
and Malaysia. The Eurasia Tunnel is expected to signif-
icantly cut down travel times between the city’s busiest
centres, as well as reduce traffic congestion on the Fatih
Sultan Mehmet Bridge and E-5 highway. The high-
speed inter-city train will be able to accommodate 1.5m
passengers daily, bringing the total capacity of Istan-
bul’s metro lines to 6.5m passengers per day. The tun-
nel is expected to be completed and open by 2020.
The engineering design for the tunnel has been chal-
lenging, and a tunnel-boring machine was designed
exclusively for the project. Prime Minister Ahmet Davu-
toğlu said the Eurasia Tunnel’s most important contri-
bution will be the integration of existing transport infra-
structure, from major expressways to the city’s metro
and train lines. The project design has also taken into
account the region’s susceptibility to earthquakes and
the need to cut down on greenhouse gases, with CO2emissions and fuel oil expected to be lowered by 175,000
tonnes and 54m litres annually, respectively.
THIRD BRIDGE: Since 60% of workplaces are located
on the European side, the majority of the city’s dwellers
in Asia are forced to travel across the water every day,
said Ela Babalık-Sutcliffe, a public-transport expert at
Ankara’s Middle East Technical University (METU). “The
Istanbul municipality is aware of this issue in their lat-
est metropolitan plan. They are proposing new town
and employment centres on the Asian side to make the
current central business districts of Beyoğlu, Şişli, Lev-
ent and Maslak less of a trip attractor.”
But the government is also racing to build more
roads. Another jumbo-sized transport project is a third
bridge across the Bosphorus, which broke ground in
May 2013. The Yavuz Sultan Selim Bridge, named after
the 16th century Ottoman sultan, will be the world’s
widest and longest bridge for rail and motor vehicles
and the eighth-longest suspension bridge when it
opens at the end of 2015. Construction of the two
320-metre high towers at the northern end of the
strait were completed in mid-2014, and in early 2015
work began on mounting the deck.
Part of the planned Northern Marmara Motorway that
will bypass Istanbul’s urban areas, the $3bn bridge is
being built by Rome-based builder Astaldi, Turkey’s IC
İçtaş and Hyundai of Korea. The crossing aims to ease
congestion in a city with 3m cars, with that number
expected to reach 4.4m in a decade. That said, the ring
road and the bridge are primarily expected to serve
freight-carrying vehicles, which make up just 3% of
Istanbul traffic, experts say.
ENVIRONMENTAL CONCERNS: Environmentalists have
raised red flags over developing Istanbul’s northern
forests, which provide the city of nearly 15m people
with much of its freshwater supply. The woodlands also
contain natural preserves, sand dunes, endemic plants,
animals and historical ruins. Construction of the bridge
alone will fell almost 400,000 trees, according to the
Forestry Ministry. “The northern forests provide Istan-
bul with its air and its drinking water,” said filmmaker
İmre Azem, whose acclaimed 2012 documentary Eku-
menopolis tracks the relentless expansion of Europe’s
largest city. “The importance of the forests was always
clear, which is why until now all city plans have ruled
out building north. The existing plan still calls for Istan-
bul’s growth along the Sea of Marmara, along an east-
west axis, and not to the north.” Historians are also
alarmed. Although the government has exempted the
bridge from an environmental impact report, the com-
panies building the bridge still need such an assess-
ment to secure financing, and so in May 2014 they dis-
patched archaeologists along the site who discovered
a treasure trove of sarcophagi, pottery, coins and Byzan-
tine and Paleolithic ruins in a two-day survey.
SOCIAL STRAINS: So much construction has also cre-
ated social upheaval, and Turkey’s biggest anti-govern-
ment protests in decades that erupted in 2013 cen-
tred around plans to destroy the historic Gezi Park in
Taksim Square to build a shopping mall. The govern-
ment managed to build a tunnel for road traffic to
bypass the square before a court ordered it to halt the
development. “More roads will not ease congestion as
cars continue to fill them,” said Azem. “When you build
137
THE REPORT Turkey 2015
SOU
RCE:
TU
IK
Total number of vehicles, 2005-15 (m)
0
4
8
12
16
20
2015F2014201320122011201020092008200720062005
The Eurasia Tunnel
connecting busy centres in
Istanbul’s European and
Asian sides would make
Turkey the fourth country
in the world with an
undersea vehicular tunnel.
TRANSPORT OVERVIEW
roads, their environs fill, creating even more traffic,” he
said, adding that some 8m people dwell along the Trans-
European Motorway in Istanbul. “The same will happen
with the third bridge, regardless of what is being said
now about it serving as a transit for freight.”
ROAD TO IZMIR: Another link set to open by the end
of 2015 is the Izmit Bay Bridge at the eastern end of
the Sea of Marmara. Rome-based Astaldi is part of the
consortium behind the $1bn BOT project, which fore-
sees traffic of 35,000 vehicles per week. The bridge,
which will be the world’s fourth-longest suspension
bridge, is part of an TL11bn (€3.87bn) road project span-
ning 433 km between the Istanbul suburb of Gebze and
Izmir, Turkey’s third-biggest city, reducing travel time
to 3.5 hours from the current 8.5-hour drive. By March
2014, a third of the project was finished, the General
Directorate of Highways said, with the bridge expect-
ed to be open by the end of 2015.
Turkey certainly has been on a road-building mission
in the last decade. Total highway mileage today is 65,382
km, of which 12,573 km are part of the international
highway network, according to government figures.
Dual carriageways span a total 21,277 kilometres, com-
pared with 6101 km in 2003, the MTMAC has said, esti-
mating that has led to a fuel savings of $9.3bn. The min-
istry targets 37,000 km by 2023. Even as air and rail travel
has risen sharply, roads are the main means of trans-
port between Turkish cities. In the first two months of
2015, bridges and toll roads earned TL151m (€53.2m)
from 68.79m vehicles, according to the General Direc-
torate of Highways. In all of 2014, revenue was TL1.04bn
(€366.2m) and 399.49m cars and trucks paid tolls. At
Istanbul’s two extant bridges, which see traffic of 1m
vehicles a day, revenue was TL296.37m (€104.4m) in
2014 and $4.88bn in the last decade.
Turkey is now looking to privatise some of those
roads. In February 2014 parliament passed legislation
to create a company and initial public offering (IPO) for
Istanbul’s two bridges, along with certain highways.
This followed the cancellation of a 2012 tender by the
Privatisation Administration for operating rights for 25
years, won by Koç Holding, Turkey’s biggest company,
with a top bid of $5.72bn.
Erdoğan later said the rights were worth at least
$7bn, and the tender result was subsequently rescind-
ed. By November 2014 the government was preparing
to revive plans for the tender, with a new process
expected to start in the first half of 2015. Reuters
reported that banking sources said a designated advis-
er will determine the method of privatisation, with IPOs,
transfer of operating rights, and regrouping and sell-
ing of roads and bridges all options.
CARS & BUSES: Some 200m passengers each year
take buses operated by more than 500 licensed bus com-
panies; another 140 firms carry passengers internation-
ally, according to the MTMAC. In 2013 there were almost
220,000 buses on Turkish roads, according to the Turk-
ish Statistical Institute. “While bus passenger numbers
in Turkey have declined as more and more people are
able to afford air travel, around 85% of travel in the coun-
try is still via busses and trains,” said Imran Okumuş, gen-
eral manager of Ulusoy and Varan Bus Group.
Turkey has the lowest car-density in Europe and the
average vehicle age is 12 years old, according to the
Global Fuel Economy Initiative (GFEI). Some of the
world’s highest fuel prices and stiff taxes have curbed
demand for automobiles, keeping ownership at 110
vehicles per 1000 people, the World Bank said. But the
low rate of ownership means Turkey has Europe’s biggest
growth potential after Russia, GFEI noted, and estimat-
ed that ownership would double by 2020.
GlobalSource Partners analyst Atilla Yeşilada said
that Istanbul’s traffic problem cannot be solved by
building more roads. “We need to incentivise business-
es to move to the Asian side. We need to focus on cre-
ating communities where people commute less, and
we need to develop our public transport systems,” he
said. “Building more roads simply increases the incen-
tive for everyone to buy a car.”
PUBLIC TRANSPORT: Everyday 7m passengers use
Istanbul’s buses, metrobuses, railways and ferryboats,
according to the city’s bus authority, IETT. A major suc-
cess story is the metrobus, a 50-km bus rapid transit
route spanning Istanbul’s ring road from western dis-
tricts across the Bosphorus Bridge to Asia that opened
in 2007. It has a daily ridership of 800,000, according
to IETT. “Based on its passenger numbers, the metrobus
is the world’s most successful bus-based mass transit
system,” said METU’s Babalık-Sutcliffe.
Although officials and citizens alike tend to prefer
rail systems, these are large investments that make lit-
tle sense for areas with low demand. “What the
metrobus showed us was that with a far smaller invest-
ment and in a short time, you can have a system that
is on par with an underground metro in terms of qual-
ity and capacity. The operational speed of Istanbul’s
metrobus is faster than the underground metro and
created a public transport service in that corridor,”
Babalık-Sutcliffe said. Problems still persist like over-
crowding in peak hours, inadequate capacity at stations
and a lack of other routes on a network, she added.
138
Turkey has one of the lowest car densities in Europe, and public transportation usage is high
Istanbul’s public
transportation system
serves 7m people daily via a
variety of methods,
including buses, the
rapid-transport metrobus
system and ferryboats.
www.oxfordbusinessgroup.com/country/turkey
TRANSPORT OVERVIEW
TAKE TO THE SKIES: Air travel has increased to 166.2m
flyers in 2014, according to the MTMAC’s General Direc-
torate of State Airport’s Authority (GDSAA). In that year
alone, commercial traffic grew 9.5%. Domestic flights
carried 85.4m people, a 12.17% increase in the last
decade, according to the GDSAA. International flights
rose 9.5% to 80.3m. Further, the GDSAA estimated that
passenger numbers would increase by 12.6% in 2015
to reach 187.13m by the end of the year. By end-2017
the authority said this figure would grow by 35% to
223.7m, largely due to an increase in domestic travellers.
“The growth of the Turkish airline industry over the
past few years has been very impressive. As tickets
become more affordable, more and more Turkish peo-
ple are getting used to traveling abroad, which is good
for the economy as a whole,” said Varan’s Okumuş.Turkey’s proximity to Europe, the Middle East and
Africa has made it a natural transit hub and helped flag
carrier Turkish Airlines become one of the world’s
fastest-growing airlines. “Turkey is directly between
the production and consumption centres of the world
and is especially well-placed for trade between the Far
East and Africa,” said Sedat Özkazanç, managing direc-
tor at Istanbul-based cargo carrier MNG Airlines. “In fact,
a considerable number of the world’s high-growth
economies are within a six-hour flight of the country.”
The government has doubled the number of air-
ports from 26 in 2003 to 52, of which 21 are interna-
tional and 31 are domestic. On the drafting board is a
plan for a third airport for Istanbul that targets 150m
passengers a year by 2018. A consortium of Turkish com-
panies – Cengiz, Kolin, Limak, Mapa and Kalyon – won
a tender to build the airport in 2013, promising to pay
the state €22bn, plus taxes, to operate the facility for
25 years from 2017. It will boast six runways, although
experts have said its location to the north of Istanbul
makes that difficult. Questions have emerged about
financing for the project, but Limak Holding, which
controls a 40% stake in Istanbul’s Sabiha Gökçen Air-
port and 20% of the planned airport, has said the con-
sortium has not faced problems raising funds.
The airport will occupy an area of 7700 ha and will
require that almost 700,000 trees be cut down and more
than 1.9m trees be moved, according to the govern-
ment. There is also concern it will have an environmen-
tal impact on Istanbul’s drinking water, since it is being
built near one of the main reservoirs supplying the city.
Non-governmental groups have sued to stop the proj-
ect, and a court suspended construction, but Erdoğan
broke ground at a ceremony in June 2014, describing
the $30bn facility as a “monument to victory”.
Istanbul’s two airports, Atatürk on the European side
and Sabiha Gökçen on the Asian side, serve 37m and
13m people per year, respectively. The number of pas-
sengers at Ataturk rose 11% to 12.4m people in the first
quarter of 2014, making it Europe’s third-busiest air-
port, surpassing Frankfurt and Amsterdam’s airports.
Atatürk now trails only London’s Heathrow and Charles
de Gaulle in Paris. By 2034, commercial traffic at Istan-
bul’s airports is expected to exceed 1m planes, with
118m people passing through the facilities, METU esti-
mates. “While Turkey is expanding its air facilities, the
addition of the third airport on its own is not sufficient
to meet the country’s long-term transportation needs.
More investment is needed,” said Sedat Gümüşoğlu,
chief executive of UN Ro-Ro, a Turkish roll-on, roll-off
ferry operator owned by US private-equity firm KKR.
LOGISTICAL DREAM: Turkey has easy and direct access
by road, sea and, to a lesser extent, rail to markets with
1.5bn people with a combined GDP of $25trn. In 2012
1.2% of global trade was carried out by Turkey; this is
expected to exceed 1.5% by 2025. The country is a
regional hub for more than $2trn worth of freight,
according to Invest In Turkey, a state trade promotion
agency. The current size of Turkey’s logistics sector is
estimated at $80bn to $100bn and this could reach
$140bn by 2017, the agency said. Investment over the
last 10 years in transport and logistics infrastructure is
set to continue. “To take advantage of its location,
Turkey must invest in infrastructure so goods can be
stored here before being forwarded to places like Africa,”
said Özkazanç. “Infrastructure investment is essential
if Turkey wants to reach its 2023 export target. It will
need six times more air capacity to meet this goal,
including aircraft, land, warehouses, parking places and
people to handle the increased volume.”
Currently, 18 public sector and 19 private logistics
centres are being built in Turkey. The hubs offer multi-
ple transportation options and some will participate in
the EU’s Intraregio logistical integration project. The state
railway authority TCDD has set aside TL514.9m
(€181.3m) of which it has spent TL111.4m (€39.2m)
since 2006. By 2023 estimated total freight through-
put value in these centres will reach $500bn. The hubs
offer benefits like consolidated warehousing and dis-
tribution of products to domestic and international
markets through connections with industrial areas.
Additional services include on-site packaging, savings
on storage and easy transportation throughout Turkey.
The Great Anatolian Logistics Organisation Project,
known as BALO, is a TL50m (€17.6m) logistics scheme
139
THE REPORT Turkey 2015
Air travel is rapidly increasing, reaching 166.2m flyers in 2014 and growing 9.5% in that year alone
Turkey has easy and direct
access by road, sea and, to
a lesser extent, rail to
markets with 1.5bn people
with a combined GDP of
$25trn. In 2012, 1.2% of
global trade was carried
out by Turkey; this is
expected to exceed 1.5%
by 2025.
TRANSPORT OVERVIEW
initiated by the Union of Commodity Exchanges, the
Association of International Freight Forwarding and
Logistics Services Providers and 90 other private enter-
prises. Bringing goods from the Turkish mainland at the
Marmara port of Bandırma, it ships goods to Tekirdağacross the water and aims to join logistics centres by
rail for easy exports access Europe. It has already slashed
transport costs by 30% and journey times to four days.
MORE COMPETITIVE: The market is set to become
more competitive but may squeeze out smaller play-
ers. “There are not many professional logistics compa-
nies in Turkey. Most are smaller, family owned firms
that cannot compete on the world stage because they
lack the necessary resources and infrastructure. It is dif-
ficult for all but the largest businesses in the sector to
carry out trade with sophisticated European clients,”
said Çiçek Boydaş, joint venture coordinator at Arkas
Holding, which operates shipping lines and ports.
Several international firms have entered the logis-
tics field, mainly centred in Istanbul, the country’s com-
mercial capital, and the large port cities of Izmit and
Tekirdağ. They include DHL, CEVA Logistics, Kühne Nagel
and Gergo. The news is not all good for international
companies trying to break through, however. Weakness-
es exist in sector standards. “The biggest challenge is
the lack of standards across the sector, especially for
domestic versus global players, including Turkish firms
that also operate abroad. The latter must follow very
strict regulations, whereas the former do not always
comply with the rules, making it difficult for the inter-
national players to effectively compete,” said Boydaş.TWO IF BY SEA: Turkey has almost 90 commercial
ports, terminals and piers along more than 8000 km
of coastline. The four seas encircling almost the entire
country handle more than 6m twenty-foot-equivalent
units (TEU) of containers, as well as millions of passen-
gers and vehicles per year. “If Turkey is to reach its 2023
export goals, it must plan and execute improvements
to port infrastructure in a more effective and speedy
manner,” said UN Ro-Ro’s Gümüşoğlu. “Turkey’s ports
can currently handle 7m-8m TEUs but need to be able
to handle 30m TEUs in order to meet the targets.”
Boydaşof Arkas also noted the low capacity of ports.
“Around 3.9m TEUs are currently traded in Turkish ports,
which is a relatively small amount, given the size of the
Turkish population and economy. In more developed
countries, the ratio is around 1m TEUs per 10m in pop-
ulation, suggesting that there is still significant room
for growth in the Turkish shipping space,” she said.
Around 90% of Turkey’s foreign trade is transported
by sea, with 40% of all cargo handled by state-controlled
ports, and the flow of goods is mostly outgoing. “The
uptick in economic growth since 2012 has positively
impacted Turkey’s shipping industry. For every five con-
tainers imported, most of which are commodities from
China used for manufacturing electronics, Turkey is
exporting around 25 containers to other countries,
particularly white goods to Europe, which have seen a
rebound of late,” said Tom Gronnegaard Knudsen, a
Maersk Line managing director for the Black Sea region.
CRAZY CANAL: One way Turkey hopes to attract more
of the international shipping business is with Erdoğan’s
so-called “crazy project”: a €6.6bn canal stretching
from the Black Sea to the Marmara. The 43-km, 400-
metre-wide channel would rival the engineering feats
at Suez and Panama, slicing through the western, Euro-
pean side of Istanbul in a bid to force dangerous car-
go on supertankers of up to 300,000 deadweight tonnes
to bypass the overcrowded Bosphorus Strait.
Critics warn the cost to the environment is too high.
Scientists have also pointed out major flaws in the plan,
claiming that higher salinity of the water from the Black
Sea will destroy the ecosystem of the Marmara, which
has already been plagued over the decades by indus-
trial pollution and is only just recovering. They also
argue that freshwater aquifers underneath what will
become the isle of Istanbul will fill with saltwater. The
municipality already struggles to supply the 2.65m litres
per day of potable water that Istanbul requires.
Turkey’s Mediterranean and Black Sea neighbours may
strongly object as their territorial waters could be neg-
atively affected, and the canal may contravene treaties
that dictate Turkey cannot control or profit from sea
traffic through international waterways. The Montreux
Convention of 1936 granted control to Turkey of the
Bosphorus and the Dardenelles Strait at the other end
of the Sea of Marmara, but bars it from charging fees
or hindering free passage during peacetime. The canal
may make transit traffic faster, but may find it difficult
to compete with the Bosphorus, which is cost-free.
OUTLOOK: Realising so many grand plans will prove
costly, and inevitably some will be scaled back or
scrapped all together, said GlobalSource Partners’ Yeşi-lada. If 75% of costs are borrowed, as is typical, all of
the projects would add $180bn to Turkey’s foreign debt
stock. That revenue from the projects would almost
entirely be in lira and would also hit Turkey’s balance
of payments, he added. Judging by what Turkey has
accomplished so far, it looks likely that many of the proj-
ects can still be fulfilled. Either way, there is still a lot
of money on the table for contractors well into the future.
140
With almost 90 commercial ports, nearly 90% of Turkey’s foreign trade is transported by sea
Turkey’s four surrounding
seas make it easily
accessible and allow the
country to handle some
7m-8m TEUs of container
traffic per year, but this will
need to grow to 30m TUEs
by 2023 in order to meet
export goals.
www.oxfordbusinessgroup.com/country/turkey
TRANSPORT INTERVIEW
Turgut Erkeskin, President, Association of International Forwardingand Logistics Service Providers
What factors are driving logistics demand in Turkey?
ERKESKİN: The Turkish economy has made significant
strides over the past 15 years and has grown into one
of the largest and most dynamic in the region. Rising
production and consumption, a growing population
and heightened income levels have resulted in a sub-
stantial increase in the amount of goods circulating
domestically, posing considerable opportunities to
providers of logistics services. Furthermore, the coun-
try’s large surface area requires the continued devel-
opment of an extensive infrastructure network.
Demand for logistics services, however, is not just a
function of domestic forces. It is also affected by inter-
national trade. Turkey has long been a centre for imports
and exports, and its role as a transit state looks only to
be increasing, especially given its advantageous geo-
graphic location between the major production areas
of the East and the major consumer economies in the
West. As the US and Europe recover and the Chinese
economy shifts towards consumption, Turkey stands to
benefit from increases in the global flow of goods. Fur-
thermore, the country is a natural production and dis-
tribution hub for multinational firms looking to tap the
markets of the region, especially Northern Iraq, Africa
and the Commonwealth of Independent States.
While there are not good statistics on the industry,
and this is one area that is in need of improvement,
growth has been considerable in the past few years.
Demand for logistics services in 2013 grew between
22% and 25%, spurred on by strong private and public
investment – over 32% of government investments
were in logistics-related projects. This growth has also
manifested itself in the amount of people entering the
industry; there are around 60 different high school and
university programmes dedicated to the profession.
What infrastructure improvements are needed to
sustain growth in this sector?
ERKESKİN: First, I believe that the plan for a third air-
port is a major step in the right direction. Turkey is a
centre for air transport – 67% of goods transported by
Turkish Airlines are transit goods. If the country can
develop its infrastructure properly, it can be the cen-
tre of a global trade network from China to Brazil.
Already, more and more European companies are fly-
ing through Turkey to ship goods to Africa via Turkish
Airlines. Second, the composition of international trade
has shifted over the past few years and requires extra
investment in more advanced infrastructure. The mix
of products and countries has changed from low-lev-
el goods being traded with neighbouring countries, to
higher-value-added products being transported all over
the world, requiring more advanced, high-tech facili-
ties such as cold storage warehouses. Third, Turkey’s
rail infrastructure is in serious need of investment. Only
1% of goods are transported on the country’s rail lines.
Upcoming projects include improvements to a line from
Izmir to Germany, via south-eastern Europe, and the
establishment of alternative rail links between China
and Western Europe. In general, rail is much faster than
sea transport and less prone to interruption. Following
the completion of the Marmaray tunnel under the
Bosphorus, Turkey is well-placed to serve as a link
between regions. Finally, Turkish logistics firms must also
start to think about constructing infrastructure in tar-
get export markets, such as Russia, Northern Iraq and
Africa, where there is a lack of quality warehouses and
packaging facilities. For example, Turkish produce often
goes bad during storage in Russia, because there are
not sufficient cold storage facilities.
How is the current Customs regime affecting the
development of the sector?
ERKESKİN: European Customs controls, including quo-
tas, additional charges at borders and visa issues for
drivers, make shipping Turkish goods to European coun-
tries extremely difficult and expensive. Ultimately, the
European consumer is the one the most hurt by
these measures, as costs are passed on through price
increases. It is essential that these barriers be lowered.
141
THE REPORT Turkey 2015
Build it and they will comeOBG talks to Turgut Erkeskin, President, Association of InternationalForwarding and Logistics Service Providers (UT�KAD)
TRANSPORT INTERVIEW
Mümin Kahveci, General Manager, Istanbul Electric Tramway andTunnel Establishments
How can further investment and cooperation
between the public and private sectors help improve
urban transport infrastructure?
KAHVECİ: The public transportation needs of Istanbul
are rising in line with population growth. Congestion
in Istanbul has become an enormous challenge; in the
past decade we have seen the number of cars on the
streets increase drastically. The scale of inner urban traf-
fic does not match the Ottoman structure of the city’s
core and its self-contained neighbourhoods, which
have narrow streets and few parking spaces.
The public transportation system has difficulties
keeping pace with rapid growth and the changing urban
structure. That said, it must be noted that the govern-
ment has been proactive in introducing new infrastruc-
ture projects to alleviate congestion, including the third
bridge, a third airport, the Marmaray train and the Eura-
sia Tunnel high-speed rail system.
One of IETT’s major goals is to decrease depend-
ence on what is called “rubber-wheeled traffic”, or pas-
senger cars, through public and private partnership
projects like the expansion of bus and metrobus routes.
Privately owned mini-bus firms already operate in part-
nership with IETT and play a key role in areas that are
not covered by other means of public transportation.
IETT is active in promoting greater regulation for pri-
vate buses and we work closely with the Istanbul Met-
ropolitan Municipality to increase rail links, metro links
and bus links with privately owned bus companies
What is the IETT doing to address Istanbul’s con-
gested roads and promote the shift from individ-
ual vehicle usage to mass urban transport?
KAHVECİ: The IETT recently announced a partnership
with the Scientific and Technological Research Coun-
cil of Turkey to increase capacity on the metrobus sys-
tem. The partnership will have two phases; the first
phase will consist of an analysis of the metrobus sys-
tem and provide recommendations for improvements
that can increase the number of buses on the line. In
the second stage, bus stops will be examined for pas-
senger and vehicle details, with the aim of achieving a
more efficient and comfortable transport method. Our
aim is to study every passenger line that is active in Istan-
bul. This will help us improve the system, increase effi-
ciency and optimise our routes.
The IETT is working toward a more integrated pub-
lic transportation network, with rail, metro, taxis and
private buses. We are adding new routes and recent
examples include a new connection to the Marmaray.
We are also investing into new and efficient technol-
ogy, with GPS/GPRS tracking systems that can provide
us with data to minimise or even avoid congestion.
What new and eco-friendly technologies do you
intend to deploy in upcoming years?
KAHVECİ: The IETT is planning to ensure that by 2019
25% of the transport fleet will be using electricity and
30% will be using compressed natural gas (CNG). We
have already started renewing our fleet, with 1800
new vehicles, while about 3000 public buses and oth-
er public transportation vehicles have been renewed.
Some 360 vehicles currently in operation use CNG and
these vehicles consume less fuel, are more environmen-
tally friendly and produce less noise. However, the
bridges of Istanbul are a problem, as it is not possible
to establish an electric vehicle system using the bridges’
catenaries, so we are seeking multinational partners
to transfer technology that fit Istanbul’s conditions.
How can transportation be made more affordable?
KAHVECİ: Fares are supervised and regulated by munic-
ipal and state authorities. There are several discount
initiatives in place to help students, retirees and peo-
ple with disabilities. However, an integrated transport
system between metrobuses, taxis, rail and metro will
improve cost efficiency. There is stronger demand for
infrastructure that can help reduce fuel consumption
and eco-friendly solutions and infrastructure will reduce
transport costs and be sustainable for the long term.
142
Extending the reachOBG talks to Mümin Kahveci, General Manager, Istanbul ElectricTramway and Tunnel Establishments (IETT)
www.oxfordbusinessgroup.com/country/turkey
TRANSPORT ANALYSIS
Since 2003 Turkey has seen major investment in its rail network
Taking the train to Ankara from Istanbul used to be a
leisurely affair. After a snack at Gar Lokantası, the
blue-tiled restaurant inside Haydarpaşa station that
was built by German engineers in 1872 and once
served as the terminus for the Baghdad-Istanbul Rail-
way, travellers boarded the train as the sun set. A clat-
tering eight hours later, the train crawled into the
capital’s main station. Now a high-speed link changes
it all. Turkey has become Europe’s ninth country and
the world’s 14th to operate a high-speed train net-
work. The Turkish State Railways’ (TCDD) project
slashed the journey time to three hours and 45 min-
utes as speeds reached 250 km per hour, making rail
a viable rival to flying and the popular, inexpensive bus-
es that now dominate inter-city travel. The govern-
ment expects 78% of people traveling between Turkey’s
two biggest cities to opt for rail from the current 10%.
As suitable as railway between Turkey’s political
capital and cultural capital may seem, the path to link-
ing them has been marked with challenges. Moun-
tainous terrain – which required erecting 33 bridges
and viaducts and boring 39 tunnels – added to costs
and construction time. The current incarnation fol-
lowed a fatal false start in 2004, when a fast train
between Istanbul and Ankara using the decades-old
existing tracks derailed, killing 41 people.
NEW TRACKS: Since then, the railway has been over-
hauled and high-speed-appropriate tracks have been
laid after construction began in October 2008. A sec-
tion of track between Ankara and the north-west city
of Eskişehir opened in 2009, while a line has been in
operation between Ankara and Konya to the south
since 2011. These routes saw almost 4.5m passengers
in 2013. The rolling stock includes 11 trains made by
Spain’s CAF and an additional seven Siemens’ Velaro
trains. In August 2014, following a series of delays due
to technical issues, the Ankara-Istanbul high-speed line
began operations. It was originally scheduled to open
at the same time as the cross-continental Marmaray
rail link in Istanbul in October 2013. Eventually, it will
connect with the Marmaray, which is currently serv-
ing metro travellers, providing an unbroken rail link
between Europe and Asia Minor for the first time. The
government also announced in late 2014 that the
following year would see a call for tenders for a new
line between the two cities that would reduce travel
time even further, from the current three hours and
45 minutes to around one hour.
Although Turkey was an integral part of a route
stretching from Europe to the Middle East, its railways
have suffered from underinvestment since the 1950s.
The US promoted imports of American cars and road-
building as part of the Marshall Plan, a major aid pro-
gramme to Turkey after the Second World War. But
Europe’s influence is now more apparent in the
renewed interest in rail. In 2003 authorities began
implementing a plan to modernise the TCDD and
ensure Turkish laws on rail transport complied with
EU standards, part of the country’s broader project
to join the bloc. The EU offered several loans in recent
years for railway projects, including nearly €1bn worth
of facilities for the Ankara-Istanbul high-speed line.
Overall, Turkey will invest $45bn in its rail network
by the 100th anniversary of the republic in 2023, Lüt-
fi Elvan, the transport minister, has said. The invest-
ment will include 10,000 km of high-speed track and
another 4000 km of conventional track, connecting
15 cities that include Afyon, Izmir, Bursa, Erzincan
and Sivas. The length of track will increase to 26,000
km from the current 10,984 km, including 10,000 km
of high-speed and 4000 km of conventional track.
Improved rail links will have a knock-on effect for the
rest of the economy, especially for eastern regions.
“Better rail connections will open up areas in eastern
Turkey to increased trade, as rail freight from the area
is much more cost effective than road transport giv-
en very high petrol rates in Turkey,” said Ozan Önder,
managing director at global logistics firm DSV Turkey.
LIBERALISATION: Turkey has recently opened the
state-controlled rail industry to private operators to
A high-speed rail that
connects Istanbul and
Ankara reduces travel time
between the two cities
from eight hours to just
under four hours and
travels at speeds of up to
250 km per hour.
143
THE REPORT Turkey 2015
By the 100th anniversary of
the Turkish Republic in
2023, it is expected that
some $45bn will be
invested in the country’s
rail network.
Age of railNew investments are set to improve and expand both inter-city andnational rail connections
TRANSPORT ANALYSIS
help it meet targets for rail expansion and upgrades.
The Rail System Liberalisation Law, passed by parlia-
ment in 2013, overhauls the network by splitting the
state operator into two firms and opening the sector
to private operators. The law adheres to the British
model, keeping control of the tracks with the TCDD,
while granting access rights to privateers for up to 49
years. A new operating company, Turktren, will han-
dle passenger and freight services. A rail regulator was
set up in 2012. Liberalisation will increase competi-
tion and service quality, Cavit Uğur, head of the Asso-
ciation of International Forwarding and Logistics Serv-
ice Providers, told trade magazine Railway Pro.
Initially, private firms will only be allowed to oper-
ate freight services, with passenger services permit-
ted by 2018. Public and private entities can receive
licences to build their own railway infrastructures for
which they could become operators of both the infra-
structure and transport services, according to the
legislation. Industry watchers expect private opera-
tors will be allowed to operate on the Ankara-Eskişe-
hir and Ankara-Konya lines. Major European rail engi-
neers and operators, like Germany’s Deutsche Bahn,
SNCF and Thales from France, European group Thalys,
Japan’s Mitsubishi and Hyundai Rotem from Korea
have set sights to Turkey. “There is much room for
increased development of the rail transport sector.
Less than 1% of cargo is currently transported by rail
compared to a 20%-40% average in other countries.
The recent privatisation of the sector is a step in the
right direction,” Tom Gronnegaard Knudsen, a region-
al managing director for MAERSK Line, told OBG.
INTERNATIONAL LINKS: Rail links with neighbour-
ing countries are essential for boosting trade ties.
The TCDD has said reviving Turkey’s historic trade
route between Asia and Europe with railroads would
boost trade by $75bn a year. “Train transport is improv-
ing but has not kept pace with demand; the popula-
tion is rising and more investment is needed. Turkey
should try to collaborate with other countries in the
sector, like Russia,” said Imran Okumuş, general man-
ager of Ulusoy and Varan Bus Group.
A railway connection between the north-eastern city
of Kars and Azerbaijani capital of Baku via Georgia’s
Tbilisi will open in 2015. The expected annual volume
on the $600m line is 50,000 containers. The link will
offer Caucasian and Central Asian nations an east-west
corridor free of Russian control for the first time. Oth-
er international projects include an agreement
between Lithuanian Railways and the TCDD. Inter-
modal trains traveling through Belarus and Ukraine
will arrive at Ukraine’s Odessa port. There, containers
will be shipped to Turkish marine ports where the
TCDD will distribute to Turkey and the Middle East,
according to the journal Rail Turkey.
IN THE CITY: Rail is playing a bigger role in the lives
of urban commuters, most of whom rely on public
transport due to low car ownership rates. In Ankara
and Istanbul, about 60% of residents use some form
of public transport, according to Ela Babalık-Sutcliffe,
a professor at the Department of City and Regional
Planning at Ankara’s Middle East Technical Universi-
ty. In 2013 the government announced plans to expand
Istanbul’s underground, increasing the length of routes
to 400 km from 141 km and annual capacity to 7m
passengers in 2016, then 11m by 2019. The Yenikapı
extension of the metro, which opened in January 2014,
is the first step in that direction. The second branch
of the M1 line opened in June 2013, connecting Esen-
ler. Above ground, Istanbul’s tram and rail lines trans-
ported an average of 1.6m people per day in 2014.
In the capital Ankara, the long-awaited 15-km
Batıkent-Sincan metro line opened in December 2013,
finishing 13 years after it was started. The Kızılay-
Çayyolu line, under construction since 2002, was com-
pleted in March 2014. 2015 should also see the open-
ing of Tandoğan-Keçiören line, which has taken two
decades to complete. The slow pace of building these
lines coincided with major investments in road infra-
structure, contributing to a sharp jump in car-usage
rate, which Babalık-Sutcliffe said is 35% today, com-
pared to less than 20% in 1997.
In Bursa, Turkey’s fourth-largest city, a 6.5-km tram
line opened in October 2013. Spanish company COM-
SA designed, built and electrified the circular line for
€8m. Its 12 stops include two interchanges with the
city’s light metro, with a fleet of 14 trains built by
Turkish coach builder Durmaray and a bogey con-
structed by Siemens. COMSA was chosen again by the
Gaziantep municipality in south-eastern Turkey for a
€20m tram line, which included infrastructure, tracks,
signals and power supply for a 6.5-km double track
with eight stops. “Turkey still has major potential in
terms of sustainable urban transport, because car
ownership and usage are still relatively low in the
cities. Public transportation use is high, due to the num-
ber of ‘captive riders’ who don’t have other vehicles,”
Babalik-Sutcliffe told OBG. “But the lack of quality in
public transport and local policymakers making cars
the priority has created a serious risk for the trend.
Already the use of public transport is on the decline.”
144
Low rates of car ownership make for high dependence on public transportation in urban settings
Investing in railway links
with neighbouring
countries like Georgia and
Azerbaijan could help
boost Turkey’s trade by
$75bn per year.
www.oxfordbusinessgroup.com/country/turkey
145
Telecoms & ITA young and tech-savvy populace drives internet uptake
Voice services the biggest telecoms revenue generator
Data usage still low but smartphone growth bodes well
Business process outsourcing a key source of jobs
Tenders announced for 4G mobile data networks
TELECOMS OVERVIEW
The country’s providers are investing heavily in new infrastructure
The telecoms sector in Turkey has long been viewed
as a rising star, with a young, digitally adept popula-
tion and rising personal incomes driving demand in
the mobile voice and data segments. In recent years,
the industry has been affected by less-strong macro-
economic fundamentals, including a weaker lira, as
well as some restrictive regulatory changes. Even so,
Turks spent more than TL35.5bn (€12.5bn) on tele-
coms in 2014, compared to TL32.2bn (€11.34bn) in
2013, according to Turkey’s Information and Com-
munication Technologies Authority (ICTA).
Fixed-line services continued a decade-long trend
of dwindling subscribership and revenues, although
value-added services and new promotional packages
will keep the segment stable in the medium term.
While heavy tax burdens and fierce competition have
hampered growth prospects, comparatively high voice
usage and a growing base of mobile internet sub-
scribers will help the market maintain an upward tra-
jectory in 2015. The country’s four major telecoms
providers – Türk Telekom, Turkcell, Vodafone and Avea
– are investing heavily in new infrastructure and serv-
ices, with mobile operators turning to domestic smart-
phone production as a result of customer demand,
creating an increasingly consumer-friendly environ-
ment that should see smartphone purchases, mobile
subscribership and data usage increase in 2015.
BACKGROUND: Turkey’s telecoms sector underwent
modernising reforms in 1995, when the post, telegraph
and telephone monopoly was split into two divisions.
Türk Telekom became the first service provider in the
country in that year, and today holds a majority of the
fixed-line market. Mobile telecoms followed in April
1998, when the Ministry of Transport, Maritime and
Communication signed a $500m, 25-year Global Sys-
tem for Mobile Communications (GSM) licensing
agreement with Turkcell and Telsim, the country’s first
two mobile providers.
The economic crisis of 2000-01 spelled the end of
Türk Telekom’s monopoly, when the government moved
to liberalise the telecoms sector and reform it through
legislation similar to that of the EU. In 2000 the gov-
ernment created the ICTA to act as sector regulator
and oversee private development, in partnership with
the Ministry of Transport.
Market liberalisation kicked off with the ICTA’s cre-
ation in 2000, and the corresponding 2004 deadline
to begin privatising the fixed-line sector. In 2005 these
plans came to fruition as Saudi Arabia’s Oger group
bought a 55% majority stake in Türk Telekom, setting
a precedent for foreign investment in Turkish telecom-
munications. Today the Turkish government main-
tains a 30% share of Türk Telekom, while 15% was
publicly listed in 2008. Plans for a secondary public
offering of 6.67% of the government’s share were put
on hold indefinitely in March 2013, as the lira’s depre-
ciation rendered the deal disadvantageous.
Recent regulatory changes are aimed at improving
the consumer environment and making the sector
more competitive. In July 2013, the ICTA enacted new
regulations to set minimum on-net voice and SMS tar-
iffs, a move meant to improve operating conditions
for non-incumbent operators, as well as reduce mobile
termination rates (MTR) – the charge levied when a
call or SMS ends on a different network – by 20% for
voice services and 75% for SMS. For example, an Avea
subscriber texting a Vodafone subscriber used to pay
an MTR of TL1.87 (€0.66), but now only pays TL0.43
(€0.15). Although the mandatory MTR cuts have kept
tariffs low, they have curbed operator revenues.
FIXED LINE: With the advent of mobile technology,
Turkey’s fixed-line services have been in steady decline
for the past 10 years. Fixed-line subscribership stood
at 18.98m in 2005, but has since dropped to 12.74m
as of the third quarter of 2014, according to ICTA
data, down 6.3% on 13.6m in 2013. Fixed-line pene-
tration is now 16.6%, although the ICTA notes that,
with an average household size of 3.7, these services
likely reach a majority of the population. “As far as tele-
coms infrastructure is concerned, Turkey is one of the
Despite a weaker lira,
less strong macroeconomic
fundamentals and
restrictive regulatory
changes, Turks spent more
than €12.5bn on telecoms
in 2014, compared to
€11.34bn in 2013.
Liberalisation of the
telecoms market kicked off
with the establishment of a
new sector regulator in
2000, and the
corresponding 2004
deadline to begin
privatising the fixed-line
sector.
146
Young and tech-savvyDemographic forces are driving mobile up-take and expansion
www.oxfordbusinessgroup.com/country/turkey
TELECOMS OVERVIEW
top countries in the world,” Barış Öney, managing
partner at Globalturk Capital, told OBG. “Some 99%
of the population is covered for fixed-line and mobile
services, and it is getting closer to 100%.”
As the country’s first and long its largest operator,
Türk Telekom commands the majority of the fixed-line
market, serving 85.6% of local calls, 67.2% of nation-
al calls and 59.3% of international calls. Of its 2014
revenues – which reached TL13.6bn (€4.79bn), up 3.7%
on 2013 – some 71.7% came from fixed-line servic-
es. As home usage declines – average minutes used
per month for fixed-line subscribers fell from 98.7 to
88.9 in the year to end-2014 – the company has adopt-
ed new strategies to maintain its non-mobile seg-
ment. “Fixed-line voice is a declining business, but we
approach the problem differently than other opera-
tors,” Onur Öz, the firm’s investment relations direc-
tor, told OBG. “We’re hoping to keep as many customers
as possible during the transition from fixed-line voice
to broadband and mobile products. Keeping the line
in the house is critical because we can build on that;
there are services like naked broadband and IPTV
packages that make the fixed segment an important
cash generator.” With this in mind, Türk Telekom has
launched several initiatives to hold on to these cus-
tomers, including an agreement with Alliance Insur-
ance to provide free home insurance for those with
fixed-line contracts, and a new home smartphone
called the TT-E4, an Android device that acts as a
smartphone but is tied to a customer’s home line.
MOBILE: A young, engaged and dynamic population
makes Turkey the ideal market for growth in the mobile
segment. The median age of Turkey’s 75m residents
is 29, compared to 40 in the UK and 37 in the US, with
nearly 25% of the population under 14 years old.
With such a high proportion of “digital natives” –
those born roughly after 1980 who have thus grown
up with the internet – plus strong domestic demand
for new products and services, mobile operators are
in a good position to capitalise on growth in the Turk-
ish market. Although the industry is facing several
challenges, such as the world’s highest mobile taxes
and fierce competition among major operators, high
voice usage, increasing subscribership and a growing
data segment will help drive the market forward in
the next decade or so.
Turkey’s mobile market has grown significantly since
2001, leaping from 19.5m users to some 65.8m in
2008 before declining due to the twin effects of the
global financial crisis and the advent of mobile num-
ber portability, which allows customers to keep their
phone numbers when switching providers. Since then,
however, recovery and new growth have brought
mobile subscribership above and beyond pre-crisis lev-
els. Mobile subscribership climbed to an all-time high
of 71.9m in the third quarter of 2014, compared to
68.9m four quarters earlier. Moreover, the overall
mobile penetration rate now stands at 93.8%, a fig-
ure that rises above 100% if you exclude 0-9-year-olds.
SECTOR PLAYERS: The mobile market is dominat-
ed by three providers: Turkcell, Vodafone and Avea.
Turkcell was formed in 1994 and become one of the
country’s two initial mobile operators in 1998 along-
side Telsim, which rebranded as Vodafone following
a $4.55bn (€3.43bn) acquisition in 2006. Avea entered
the market in 2004 after Türk Telekom’s GSM opera-
tor, Aycell, merged with Is-TiM, which was owned by
Türkiye İş Bankası Group and Italian operator TIM. Türk
Telekom held a 89.99% stake in Avea as of April 2015,
when it offered to buy the remainder from İş Bankası,
citing a “nominal value” of TL820m (€288.7m).
Turkcell held the largest market share as of the
third quarter of 2014, at 48.3% – a slight decline from
50.77% in 2013 but still enough to retain the title of
incumbent operator. The company reported 34.6m
subscribers in 2014, down from 35.2m in 2013.
Although Turkcell’s market share has dropped as new
players entered the market, income and revenues
grew in 2014. Turkcell added 75,000 subscribers in
2013, with monthly blended average revenue per user
(ARPU) climbing 3.8% to reach TL21.7 (€7.60). MTR
cuts excluded, the company reported TL12bn
(€4.23bn) in revenues, compared to TL11.64bn
147
THE REPORT Turkey 2015
SOU
RCE:
TU
IK
Number of fixed-line & mobile subscribers, 2004-14 (m)
0
16
32
48
64
80
No. of mobiletelephone subscribers
No. of fixed-line telephone subscribers
20142013201220112010200920082007200620052004
Turkey has a high number of “digital natives” who grew up on the web
The country’s largest
operator commands the
majority of the fixed-line
market, serving 85.6% of
local calls, 67.2% of
national calls and 59.3% of
international calls.
TELECOMS OVERVIEW
(€4.1bn) in 2013. However, net income fell from
TL2.33bn (€820m) in 2013 to TL1.87m (€658m) in
2014. Voice revenues fell by 1%, although mobile
broadband revenues grew by 34%, with strong demand
for data. For 2015 the company has projected rev-
enues in the range of TL12.8bn-13.1bn (€4.51bn-
4.61bn), with growth driven especially by its mobile
and fibre broadband segments.
The second-largest operator in the Turkish market,
Vodafone, commanded a 29.13% market share in the
third quarter of 2014, a slight improvement over
28.75% in 2013. The company announced revenues
between April and September 2014 of £998m, down
from £1064m during the same period in 2013. It also
reported 20.6m mobile subscribers at the end of Sep-
tember 2014, up from 19.6m a year earlier.
Avea has seen considerable success since entering
the market in 2004. As of the third quarter of 2014,
the company had a market share of 22.57%, up from
20.48% in 2013, and saw substantial growth in sub-
scribership in 2014, reaching 16.23m from 14.12m a
year earlier. In its 2014 annual report, Avea’s majori-
ty stakeholder, Türk Telekom, announced that the
company’s revenues had risen by 3.4% on the previ-
ous year to TL13.6bn (€4.79bn), owing largely to
growth in the mobile segment. Avea’s ARPU stood at
TL22.87 (€8.05) as of the third quarter of 2014.
VOICE VS DATA: Voice service usage is the leading
revenue generator in the mobile sector: the ICTA
reported that Turkish mobile subscribers’ average
minutes used per month stood at 370 as of the third
quarter of 2014, which was well above the European
average of 170. Voice services provide 62.17% of Turk-
cell’s revenues, 52.26% of Avea’s and 61.67% of Voda-
fone’s, according to the ICTA.
“Voice is still king in Turkey,” Zehra Öney, president
of Turkey’s Mobile Marketing Association, told OBG.
“Voice and SMS are huge, whereas data has a lot of
room to grow.” In Turkey, as globally, voice revenues
have been declining as data usage grows. In 2011
voice services accounted for 76.99% of overall mobile
revenues, but this dropped to 68.81% in 2012 and
65.60% in 2013. SMS services showed a similar decline,
dropping from 11.61% to 9.78% between 2011 and
2013, while data services nearly tripled, from 7.31%
of revenues to 19.03% during the same period.
SMARTPHONES: High taxes and prices have not
quelled strong demand for smartphones in Turkey. The
rapid expansion of 3G infrastructure and services
since 2008 has boosted smartphone popularity enor-
mously. 3G subscribership hit 56.8m in the third quar-
ter of 2014, according to ICTA data, a 13.2% increase
over 49.3m in 2013. Of these, some 29.8m used 3G
services from their mobile phones.
According to data released by ICTA in March 2015,
smartphone penetration stood at 93.8% as of the end
of 2014, a dramatic increase from February 2013,
when a Google report found that smartphone pene-
tration in Turkey stood at 29.6%, with research firm
Euromonitor International predicting in July 2013 that
smartphone adoption will increase 124.4% between
2012 and 2017. In January 2014, consultancy firm
Mediacells ranked Turkey 11th worldwide in terms of
expected smartphone uptake, predicting that Turks
will purchase 11.6m new smartphones in 2014. Turk-
cell in particular is pushing smartphone expansion:
the company added 3.1m smartphones to its cus-
tomer base in 2014, and now has 12.7m smartphone
subscribers on its network, representing a penetra-
tion rate of 40%, up from 19% in 2012.
However, growth in smartphone ownership has
brought with it new fears about rising debt, particu-
larly after a rise in non-performing loans (NPLs) in the
banking sector, and given the relatively high cost of
imported devices. “The government is actually trying
to slow demand for smartphones,” Bora Tezgüler, an
analyst at Ak Investment, told OBG. “They’ve just intro-
duced the mobile phone credit card cap, so smart-
phones can no longer be financed when purchased.
One of the reasons for this is that they’re concerned
about the rise in NPLs, and the other is to control the
current account deficit.”
In addition to financing plans, mobile operators are
looking to new research and development (R&D) activ-
ities to improve the affordability of smartphones.
Turkcell launched Turkey’s first domestically designed
smartphones, using Qualcomm technology, in Septem-
ber 2013. The T-series phones offer all the standard
features of an iPhone or Android for an average price
of $232 (€175) per unit, about half the average price
of other smartphones on the market. The Turkcell
T50, Turkey’s first operator-branded smartphone with
4G capability, was launched in 2014, and was the
country’s best-selling smartphone in the third quar-
ter of the year. “Every 1m phones that will be sold will
create TL500m (€176.1m) against the deficit. This
money will remain in Turkey,” Koray Öztürkler, Turkcell’s
chief corporate affairs officer, told local media.
Avea also has a line of in-house, low-cost smart-
phones called inTouch, developed in partnership with
the ZTE Corporation, which costs TL399 (€140) and
148
Voice services are still the leading revenue generator for operators in the country’s mobile sector
Turkish mobile subscribers’
average minutes used per
month stood at 370 as of
the third quarter of 2014,
well above the European
average of 170.
www.oxfordbusinessgroup.com/country/turkey
TELECOMS OVERVIEW
offers mobile music, navigation and social media appli-
cations. The company launched the inTouch2, with
upgraded features and a price tag of TL449 (€158)
in May 2013. Vodafone, for its part, announced in
November 2013 that it plans to develop locally pro-
duced smartphones in partnership with Turkish elec-
tronics maker Vestel, which will carry a lower price
tag than imported models. Design and assembly would
take place in Manisa, and Vestel plans to make many
components locally, including batteries.
According to ICTA, mobile phone imports decreased
by 7.5% in 2014, with 14.6m mobile devices import-
ed that year, mainly from South Korea, Taiwan, China
and Vietnam, compared to 15.8m in 2013.
INVESTMENT: In addition to smartphones, new
demand for 3G mobile and fibre-optic internet has
led operators to invest heavily in infrastructure and
network maintenance to retain and attract subscribers,
with investment slowly increasing in recent years.
Türk Telekom leads in capital expenditures, with a
total of TL2.17bn (€764,000) invested in 2014, down
slightly from TL2.21bn (€778,000) in 2013, largely in
fixed-line maintenance and fibre infrastructure. The
company is currently undergoing significant network
expansions involving millions in loans from China,
Europe and North America; in December 2012, Türk
Telekom obtained $600m (€452m) in financing from
the China Development Bank (CDB) and $172m
(€129.6m) from Export Development Canada, fol-
lowed by another $300m (€226m) loan from the CBD
and a $138m (€104m) from the European Invest-
ment Bank in October 2013.
Turkcell has seen investments of TL2.14bn
(€754,900) in capital expenditures for 2014, up from
TL1.82bn (€641,500) in 2013. Moreover, the compa-
ny announced plans in February 2014 to increase
investment in mobile and fibre-optic infrastructure,
after investing TL1.8bn (€633.8m) to improve its
mobile and fibre networks in 2013. Vodafone, mean-
while, has invested over TL11bn (€3.87bn) since enter-
ing the market in 2006, and budgeted an additional
TL300m (€105.6m) in 2014 to extend its fibre-optic
internet network (see IT overview) and TL40m
(€14.1m) to build a new call centre in the south (see
analysis). Vodafone investments reached TL463.14m
(€163.1m) as of the third quarter of 2013, compared
to TL588.5m (€207.2m) in 2012.
CHALLENGES: Turkey’s mobile sector boasts the
dubious honour of having the highest industry tax bur-
den in the world, which many analysts say is the indus-
try’s biggest obstacle to growth. The special commu-
nications tax (SCT), which charges a 25% levy on “all
types of installation, transfer, and telecommunica-
tions services given by mobile phone operators”, was
imposed as an emergency measure following a dev-
astating earthquake in 1999 and never abolished.
When added to the 18% value-added tax applied on
all mobile services, the SCT imposes an effective tax
rate of 43% on mobile companies and customers. The
government reduced the SCT to 5% for data usage in
2009, but this reduction has not had a significant
impact for operators. “Data is still a very small por-
tion of overall revenues,” said Tezgüler. “However, if
this reform sets a precedent for further reductions,
it could be quite positive.”
Other fees include a special consumption tax of 25%
on the cost (including insurance and freight) of hand-
sets, a 6% tax paid to the Turkish Radio Television
Foundation, an initial subscription charge and a wire-
less license fee, paid by consumers when a new con-
nection is purchased. Providers also pay standard cor-
porate and numbering fees to the ICTA, as well as a
Telecommunications Regulation Authority Share, cal-
culated to 0.35% of net sales per year. Operators have
taken particular issue with a mobile-specific treasury
share premium, applied to all mobile providers and
amounting to 15% of turnover before taxes.
A 2012 report commissioned by the Global System
for Mobile Communications Association, an interna-
tional lobby organisation, found that mobile opera-
tors in Turkey provide a direct contribution of TL11.3bn
(€4bn) to the country’s economy. “Despite the eco-
nomic contribution, mobile consumers and operators
in Turkey suffer a taxation regime which is specific to
this industry and more severe than that faced by con-
sumers in European countries,” read the report. Indeed,
local producers have urged the government to impose
emergency import tariffs on mobile phones to boost
local production further, adding to already strict con-
trols on mobiles being brought into the country.
OUTLOOK: The sector is expected to expand in 2015
on the back of smartphone up-take, growth in data
usage and growing subscribership. The fixed-line seg-
ment is likely to continue its gradual decline, but high
demand for smartphones has bolstered the mobile
segment and created a fledgling domestic industry
that could help boost mobile subscribership and user
revenues substantially. Taxes and competition remain
prohibitive to growth, but a young, tech-savvy popu-
lation and high domestic demand have kept prospects
bright for all telecoms operators in the medium term.
149
THE REPORT Turkey 2015
New demand for fibre-optic internet has led operators to invest heavily in infrastructure in recent years
Local producers have urged
the government to impose
emergency import tariffs
on mobile phones to boost
local production, adding to
already strict controls on
mobiles being brought into
the country.
TELECOMS ANALYSIS
Some 65% of employees at call centres in Turkey are female
As the private sector increasingly focuses on customer
service as a way to retain business, Turkey’s call centre
and business process outsourcing (BPO) sector has
gained considerable traction in recent years. Already
home to thousands of BPO centres covering operations
for telecoms operators, airlines and financial institu-
tions, the industry will continue expanding in 2015,
fed by a young and educated workforce, strategic geo-
graphic positioning and government incentives aiming
to increase growth in underdeveloped regions.
RECENT GROWTH: Since opening its first call centres
in the 1990s, Turkey’s BPO sector has seen enormous
growth. The Investment Support and Promotion Agency
of Turkey reports that the industry hit an annual growth
rate of 20% in 2010, with 1000 companies, 40,000
employees and a worth of TL1.2bn (€422.5m). Accord-
ing to a 2014 report by the Turkish Call Centres Asso-
ciation (ÇMD), the industry was worth $1.6bn (€1.2bn)
and employed 80,000 people, up from 2013 figures of
$1.4bn (€1.1bn) and 70,200 employees at some 1100
centres. “A lot of companies are outsourcing their busi-
ness, and it is not limited to call centres,” Barış Öney,
managing partner at Globalturk Capital, told OBG. “BPO
activities in Turkey also include telesales and customer
upselling, and banks are increasingly outsourcing some
services to specialised BPO centres.”
The chief focus of these centres is customer service
and technical support, especially in telecoms, retail,
finance, health care, IT and transport. Major compa-
nies with BPO units in Turkey include Turkcell, Türk
Telekom, Vodafone, Lufthansa, ING Bank and DHL, and
recent developments indicate sustained medium-term
demand: in May 2013, London-based data centre firm
TelecityGroup bought Turkish BPO operator SadeceHost-
ing for an undisclosed sum, while Vodafone announced
plans in November 2013 to invest TL40m (€14.1m) in
a new call centre in Anatolia, adding to the TL20m
(€7m) facility it opened in Elazığ in 2011.
SKILL SETS: These centres are also a source of employ-
ment for thousands of young, educated Turks. The ÇMD
estimates that half of call-centre employees are high
school graduates and half are post-secondary gradu-
ates. Most of them are 24-26 years old, and many are
struggling to enter an increasingly tight workforce while
developing professional skillsets. Women in particular
have flocked to these positions as they seek to build
careers or boost household income: the ÇMD estimates
that 65% of them are female. “Call centres provide great
entry-level employment opportunities for youngsters,”
said Öney. “It’s like going into the military: you learn the
basic skills for professional life that you can adapt to
any workplace. You’re trying to sell something or solve
someone’s problem over the phone, which is quite dif-
ficult, thus you are able to build skills enormously. Call
centres are great developers of human capital.”
REGIONS: They are also critical economic drivers for
the less-developed regions of Turkey’s south and east.
Though most of the country’s call centres are in Istan-
bul (58.6%), followed by Ankara (9.5%) and Izmir (3.6%),
the remaining 28.3% are scattered across the country
in cities like Antalya, Diyarbakır, Erzurum, Erzincan,
Gümüşhane, Malatya, Sivas, Uşak, Kayseri, Bursa, Düzce,
Afyon, Eskişehir and Yalova. ÇMD aims to see at least
one call centre open in each province over the next sev-
eral years, according to its president, Metin Tarakçı.
State incentives like tax breaks and land grants make
Anatolia an especially attractive option. Teleperfor-
mance Turkey, a firm with call centres in Istanbul and
Uşak, recorded cumulative growth of 120% in the 2009-
14 period, according to its general manager, Engin
Utkan. In January 2013, Globalturk Capital partnered
with Japanese conglomerate Mitsui to invest in Tempo,
a locally owned BPO firm with 1500 employees in Istan-
bul, Urfa and Afyon, and plans to expand further. Öney
said he expects continuous demand in the sector over
the long term. As Tarakçı told OBG, “Companies are
looking into their internal cost structures, and while BPO
is not a cheap solution, if you can outsource some of
your non-core services to someone else’s core servic-
es, it will help grow your business in the long term.”
The BPO industry in 2014
was worth €1.2bn and
employed 80,000 people,
up from 2013 figures of
€1.1bn and 70,200
employees at some 1100
centres.
Though most of the
country’s call centres are in
Istanbul (58.6%), followed
by Ankara (9.5%) and Izmir
(3.6%), the remaining
28.3% are scattered across
the country in cities like
Antalya, Diyarbakır and
Erzurum.
150
Who you gonna call? The take-off of business process outsourcing in Turkey
www.oxfordbusinessgroup.com/country/turkey
TELECOMS ANALYSIS
The door will be opened for a fourth mobile network operator
New spectrum allocations and a fourth mobile licence
offering are expected to provide a fillip for Turkey's
telecoms sector, which in recent years has benefitted
from rising mobile and internet penetration, driven by
its young, tech-savvy population. In March 2015 the
transport and communications minister, Lütfi Elvan,
announced a tender for 4G mobile data services, which
is expected to end in August. Bids were sought in band-
widths of 800, 900, 1800, 2100 and 2600 MHz, with
an initial roll-out planned by the end of 2015. The gov-
ernment aims to extend 4G services to at least 90% of
the population within six years, Elvan said.
ECONOMIC BOOST: Turkey will also be opening the door
to a fourth operator, which will be able to bid for the
2600-MHz bandwidth. Despite strong demand for serv-
ices and the rapid development of 3G in recent years,
a new operator will face tough competition. The three
existing ones, Turkcell, Vodafone and Avea, have their
network backbones in place, and the two larger play-
ers − Turkcell and Vodafone – are already testing 4G.
These players are looking to advanced networks to pro-
vide next-generation mobile web services, hoping to
boost revenues in a fiercely competitive market.
Service providers will also need deep pockets to fund
the roll-out. The government has set a minimum price
for the spectrum allocations of $2.44bn (€1.84bn),
well above previous market expectations of around
$1.6bn (€1.21bn). In addition to direct revenue from
the spectrum auction, the government expects 4G
services to provide a significant boost for the econo-
my. The Ministry of Transportation, Maritime Affairs
and Communication has estimated that the 4G roll-out
– based on the assumption of a 10% increase in band-
width − may add 1% to Turkey’s GDP growth.
To further boost sector growth, the government is
implementing measures as part of the Ministry of Devel-
opment’s 2015-18 Information Society Strategy and
Action Plan. Under the scheme, announced in March
2015, families will receive free internet access, with a
particular focus on families with students. Another
measure will make it compulsory for new buildings to
have adequate infrastructure for internet services.
BROADBAND DEMAND: Though the telecoms sector
is hindered by high taxes, an increasing number of
young Turks are embracing new technologies and mobile
broadband services. These developments are in line with
the government’s Vision 2023 plan, which seeks expo-
nential growth in the telecoms sector over the next
decade. The number of mobile subscribers in Turkey
stood at 71.9m at the end of 2014, corresponding to
a 92.5% penetration rate, according to the Information
and Communication Technologies Authority.
Mobile and internet penetration is high in Turkey
and rates are still climbing. In its most recent survey of
household ICT usage, published in August 2014, state
statistics agency Turkstat found that internet access
in homes had spiked, with nearly two-thirds of house-
holds able to access internet at home as of April 2014,
up from less than half as of a year earlier. In the first
quarter of 2014, 44.9% of those aged 16-74 used the
internet at least once a week, up from 39.5% a year ear-
lier. There was also a strong rise in the number of sub-
scribers using mobile or portable platforms: mobile
phones made up 58% of all web connections, while
portable computers contributed 28.5%, compared to
41.1% and 17.1%, respectively, a year earlier.
PENETRATION & SPEED: Up-take by businesses was
also strong: 89.9% of companies with at least 10 staff
had internet access in 2014, rising to 98.7% for firms
with at least 250 employees, according to a separate
report by Turkstat released in November 2014. Though
this is close to saturation, the need for faster, more capa-
ble ICT services will help drive sales of new devices and
4G subscriptions. The second Turkstat report also found
that while most companies had broadband access,
more than half subscribed to the slowest service avail-
able – with download speeds below 10 Mbps – while
just 15.2% of enterprises had download speeds of above
100 Mbps. As services become available at higher
speeds, many businesses are likely to opt for an upgrade.
Public tenders for 4G
mobile data services were
announced in March 2015,
seeking bids in a range of
bandwidths, and with an
initial roll-out planned by
the end of 2015.
151
THE REPORT Turkey 2015
Business up-take of
internet was strong in
2014, reaching 89.9% of
companies with at least 10
staff, rising to 98.7% for
firms with at least 250
employees, as of
November.
Next generationThe country rolls up its sleeves to launch its 4G mobile network
IT OVERVIEW
Fibre-optic services are the fastest-growing internet segment
Turkey’s IT sector is in the midst of a busy and prosper-
ous period marked by rapid, widespread development
in internet services, infrastructure investment and e-
commerce activity. Internet growth is being driven by
extensive fibre-optic expansion, increased adoption of
3G mobile internet and planned nationwide 4G net-
work services that will require heavy investment from
both the public and private sectors.
The youthful, tech-savvy population in Turkey has
led its IT industry to become one of the fastest-grow-
ing in the country. As new innovation and infrastruc-
ture creates faster, high-quality internet access and
personal incomes continue to rise, online shopping will
be a major IT driver in the coming years. Piracy, coun-
terfeiting and opposition to controversial new legisla-
tion on web censorship have shaken the industry, but
these troubles are unlikely to significantly diminish the
sector’s long-term growth prospects.
BACKGROUND: The Turkish IT sector is governed by
the Ministry of Science, Industry and Technology, which
had been the Ministry of Industry and Trade from 1971
until June 2011. Decree Law No. 635 changed the min-
istry’s name to reflect its role of pushing development
in the IT sector, in line with the goals of Vision 2023,
the country’s development plan. Among these goals
are reaching 30m broadband subscribers (attained in
2012), supplying 50% of the ICT sector with domestic
products and services, raising the ICT sector’s econom-
ic contribution to 8% of GDP, becoming one of the top
10 countries in e-transformation, providing all public
services electronically by 2019 and achieving comput-
er literacy for 80% of the population. The High Coun-
cil for Telecommunications (TIB) acts as internet reg-
ulator and monitors online activity in the country. The
TIB has seen its role come under international scruti-
ny following the passage of laws in 2014 that gave it
tighter control over website censorship and resulted
in domestic protests and international condemnation.
Internet access was first introduced in 1993 when
Türk Telekom, the country’s first telecoms company
and today its leading internet service provider (ISP),
introduced dial-up connections for its customers. Cable
internet began a nationwide expansion in 1998, and
fibre-optic services, the fastest-growing internet seg-
ment today, were first introduced in 2007 by Tellcom,
a firm later acquired by Turkcell Superonline, now the
country’s second-largest ISP. In 2008 mobile 3G serv-
ices were introduced, while 4G-LTE services began tri-
al runs in 2012 and are forecast to be offered to con-
sumers by the end of 2015.
GROWTH: Despite Turkey’s phenomenal expansion in
internet services and subscribership over the past
decade, there is still plenty of room for growth. Between
2002 and 2014, internet users in the country jumped
from 11.4% to 53.8%, according to the World Bank.
Turkstat, the official statistics agency, reported in its
2014 ICT usage survey that 44.9% of those aged 16-
74 use the internet regularly (at least once a week), up
from 39.5% in 2013, while 58% of users accessed the
internet using a smartphone. Moreover, 60.2% of house-
holds had internet access, up from 49.1% in 2013.
The country’s strategic location and demographics
are driving internet development and drawing inter-
national acclaim. In April 2013 the Internet Corpora-
tion for Assigned Names and Numbers (ICANN) – the
global organisation responsible for coordinating domain
names, IP addresses and autonomous system numbers
– announced it will open its first hub office in Istanbul.
ICANN’s president and CEO, Fadi Chehadé, said Istan-
bul was chosen for its quality infrastructure, growing
ICT sector, business-friendly environment and close
cultural and geographic proximity to Europe, the Mid-
dle East and Africa. ICANN also held a forum on Turkey’s
Domain Name System in Istanbul in November 2014
as part of efforts to build a stronger domain name
industry in Turkey. This came two months after ICANN
signed a protocol with the Istanbul municipality to reg-
ister .ist and .istanbul as domain extensions.
The government has also announced plans to devel-
op a technology centre in Gebze, about 50 km east of
Vision 2023 includes plans
to increase the ICT sector’s
economic contribution to
8% of GDP and see it
supply 50% of the sector
with domestic products
and services.
Between 2002 and 2014,
the percentage of internet
users in the country
jumped from 11.4% to
53.8%. Moreover, 60.2% of
households had internet
access in 2014, up from
49.1% in 2013.
152
Servers of joyMobile networks and fibre-optic cables are expanding to meet demand
www.oxfordbusinessgroup.com/country/turkey
IT OVERVIEW
Istanbul. Inspired by Silicon Valley, Turkey’s “Informat-
ics Valley” will take up 3m sq metres of land and focus
on creating a regional centre for research and devel-
opment. According to the Minister of Science, Indus-
try and Technology, Fikri Işık, in March 2015 infrastruc-
ture work had neared completion, while superstructure
work was due to start in April 2015. “Looking at the
five- and 10-year trends, we see the ICT sector was grow-
ing between 10-12% each year in dollar terms, except
during crisis periods,” Levent Kızıltan, vice chairman of
the Informatics Industry Association (TUBISAD), told
OBG. “We expect this to continue for the years to come
due to large government projects and uptake in 3G, 4G,
fibre, and machine-to-machine services.”
Over the past several years, Turkey has consistently
logged double-digit annual growth in internet sub-
scribership. The country’s Information and Communi-
cation Technology Authority (ICTA) puts Turkey’s broad-
band internet subscribership (including fixed, modem,
cable modem, and fibre) at 40m as of the third quar-
ter of 2014, a dramatic increase from just 6m in 2008.
The ICTA reported at the same time that Turkey’s annu-
al growth in internet subscribers stood at 28.2%.
PROVIDERS: Although the ICTA lists 237 ISPs operat-
ing in Turkey, most internet connections in Turkey are
made by the country’s dominant telecoms company,
Türk Telekom, through its subsidiary TTNet, followed by
Turkcell’s internet subsidiary, Turkcell Superonline. TTNet
commands a 77.53% market share, followed by Super-
online (14.16%), Doğan TV Digital (4.49%) and Voda-
fone Net (0.95%), with the remainder split among small-
er operators. TTNet’s xDSL is the most widely-used
internet service in Turkey, accounting for 65% of total
fixed broadband subscribers. According to the ICTA, 53%
of fixed broadband subscribers in Turkey prefer offers
providing speeds of 4-8 Mbps, with 81% of those users
connecting to mobile internet via computer having
data usage of 100 Mbps and above, and 15% of sub-
scribers within the 0-50 Mbps interval. While these
speeds are on par with much of Europe and North
America, new fibre growth could see internet speeds
increase exponentially within the next several years.
FIBRE-OPTIC: Offering speeds up to 1000 Mbps, more
than 10 times that of traditional broadband and cable,
fibre-optic services have experienced phenomenal
growth, and are easily the fastest-growing segment in
Turkey’s internet sector, having soared in 2013, with net-
work roll-outs leading Turkey to become Europe’s fifth
fastest-growing fibre-optic market. In January 2014
the OECD revealed that Turkey has one of the highest
fibre-optic growth rates in the world, with fibre sub-
scriptions growing by 54.6% between June 2013 and
June 2014, the eighth-highest rate out of 40 OECD
countries and fourth-highest in Europe, ahead of Japan
(5.9%), the US (14.9%), Germany (31.6%) and Switzer-
land (44.4%), and well above the OECD average of 12.4%.
According to the ICTA, growth rates for other internet
segments in the year to the second quarter of 2014
were 41.36% for mobile internet from handsets, 0.88%
for xDSL and 6.61% for cable internet services. Sub-
scribership, though low, is also growing fast: the ICTA
reports 1.39m fibre subscribers as of the third quar-
ter of 2014, a 43.7% rise on a year earlier.
INFRASTRUCTURE: Turkey currently boasts roughly
245,000 km of fibre-optic cables laid, with nearly
182,000 km belonging to Türk Telekom and 33,000 km
to Turkcell. Türk Telekom is aggressively pushing devel-
opments in fibre to the home and fibre to the building,
offering speeds of 100-1000 Mbps, as well as fibre to
the curb, which makes it easier to deliver fibre servic-
es to a cluster of customers, rather than building expen-
sive direct fibre lines to each individual household.
These developments will make a profound impact on
the country’s internet landscape, owing to the sub-
stantial speed and quality improvements fibre servic-
es offer customers. “With fibre services, we don’t charge
people any extra to make the switch,” Onur Öz, the
firm’s investor relations director, told OBG. “We want
to get people from limited plans to unlimited plans, and
switching to fibre helps us up-sell. We triple their inter-
net speed, and triple their usage, with the expectation
that they will pay more for better service.”
In January 2013 Türk Telekom announced it plans to
extend its fibre network nationwide by 2015, and would
allocate a significant portion of its planned TL2.1bn
(€739.4m) in 2014 investments to this end. These
developments could see speeds jump even higher than
1000 Mbps: in November 2013 the company announced
it had successfully completed a 2-terabyte-per-second
(Tbps) field trial of a “wavelength division multiplexing
optical transport system” capable of delivering a total
of 40 Tbps on its existing fibre-optic network.
More promising developments came in December
2013, when Vodafone announced it would pay TL128m
(€45.1m) to use part of the state power transmission
company’s fibre network for the next 15 years. As a result
of the deal, Vodafone will more than double its fibre
network to 16,000 km, adding lines from Ankara’s Teias
and investing TL300m (€105m) in overall network
expansion, in addition to the original access fee. Voda-
fone’s network will eventually link to Syria, Georgia, Iraq,
and India, according to its CEO, Gökhan Öğüt.
TurkNet, a smaller player commanding just 0.87% of
the internet market, is a fast-growing company whose
153
THE REPORT Turkey 2015
Fibre subscriptions in
Turkey grew by 54.6% in the
year to June 2014, the
eighth-highest rate out of
40 OECD countries and
fourth-highest in Europe.
Number of internet subscribers, 2004-14 (m)
SOU
RCE:
TU
IK
0
10
20
30
40
50
20142013201220112010200920082007200620052004
IT OVERVIEW
success is indicative of the potential for new invest-
ment in the fibre market. In May 2013, the European
Bank for Reconstruction and Development announced
a €9.5m loan to TurkNet, to be used on capital expen-
diture to extend fibre-optic coverage across Istanbul,
Izmir, Izmit and Bursa. Dubai-based Gulf Capital fol-
lowed suit in July 2013 when it announced $15m
(€11.3m) in funding to TurkNet to be used for infra-
structure upgrades and expansion. “SMEs comprise
the majority of Turkish companies, and we anticipate
that, as productivity and competition are becoming a
major concern, SME activities will drive the IT sector in
the years to come,” said Kızıltan at TUBISAD.
MOBILE NETWORKS: Outside of fibre-optic services,
the highest growth potential in Turkey’s internet mar-
ket lies in 3G and 4G-LTE services. The country’s “big
three” mobile operators – Turkcell, Vodafone and Avea,
a Türk Telekom subsidiary – each received government
licences to develop 3G networks in 2008. 3G services
were rolled out commercially in July 2009, when Turk-
cell and Vodafone launched services nationwide, with
Avea launching in 16 provincial centres the same month.
Turkey has seen a substantial uptick in 3G adoption since
its market entrance, with subscribership growing from
49.3m in 2013 to 58.3m by the end of 2014, an increase
of 18.3%, according to the ICTA.
4G-LTE services, which offer significant potential to
operators, investors and consumers alike given their
faster speeds and smoother delivery, are currently in
nascent stages. In March 2015 the transport and com-
munications minister, Lütfi Elvan, announced a tender
for 4G mobile data services, which was recently delayed
to August 26, 2015. Bids will be sought in a range of
bandwidths, with an initial roll-out planned by the end
of 2015 (see analysis). Turkcell, Vodafone and Avea are
all expected to participate in the tenders.
In terms of 5G, which has yet to reach many of the
most advanced Western markets, Avea took the first
step in Turkey by joining an international consortium
creating roadmaps for 5G networks through the Mobile
Opportunistic Traffic Offloading Project, funded by the
EU Framework Programmes in November 2012. More-
over, in July 2014 Türk Telekom decided to deploy new
Alcatel-Lucent routers in three locations across Istan-
bul, as well as consolidate its existing ones, so as to keep
up with the growing bandwidth demands of its resi-
dential and business customers.
E-COMMERCE: With internet usage and connection
speeds rapidly increasing, e-commerce activities hold
significant untapped potential for the Turkish IT sec-
tor. TurkStat found that 30.8% of internet users aged
16-74 purchased goods or services on the internet in
2014, compared to 24.1% in 2013. Electronics and
apparel are the most popular online products: accord-
ing to TurkStat, 51.9% of web shoppers buy clothing
and sporting goods, 24.9% buy electronic equipment,
27% buy household items and 26.8% travel products.
E-commerce is poised for huge expansion in the next
few years. Tech website Ecommerce Europe found that
in 2012, total business-to-consumer (B2C) e-sales
reached $7.42bn (€5.59bn) in Turkey, an increase of over
50% on 2011, while a March 2013 report commis-
sioned from Google by Boston Consulting Group esti-
mated that the country’s internet economy would grow
by 19% a year to 2017, on the back of technological
developments, a young population and a rise in online
shopping, reaching 2.6% of GDP, or TL64.3bn (€22.64bn).
Research website yStats.com reports that private
shopping clubs Markafoni.com and Trendyol.com rank
among the top local e-commerce companies in Turkey,
while the largest player on the Turkish B2C e-com-
merce market was online mall Hepsiburada.com (Turk-
ish for “everything is here”), which reported sales growth
of 50% y-o-y in 2013 and total sales of TL1bn (€352.1m)
in 2014. Other notable players include electronics retail-
er TeknoSA and local online food delivery company
Yemeksepeti (“food basket”), which was purchased by
Berlin-based Delivery Hero for $589m in April 2015.
Turkey’s most-visited e-commerce websites in 2013
were automotive marketplace Sahibinden.com and
auction website Gittigidiyor.com, followed by Trendy-
ol, Markafoni, Hepsiburada, and Amazon-style retailers
Limango.com and Morhipo.com.
PIRACY & COUNTERFEITING: Turkey’s technology
retailers are also poised to see significant growth in the
next few years, with Turkey’s Investment Support and
Promotion Agency reporting that spending on hard-
ware, software, IT services and telecoms services in
Turkey is expected to reach $25bn by 2016. ICT spend-
ing is projected to grow at 7.4% a year between 2012
and 2017, higher than the world average, due to its large
domestic market and under-tapped potential. Tech-
nology multinationals like Xerox, Microsoft, Foxconn and
Huawei are opening regional offices and investing heav-
ily in research and development within the IT sector (see
Education & Research chapter).
However, online piracy and product counterfeiting
are major problems in Turkey’s IT sector. According to
the Business Association to Stop Counterfeiting and Pira-
cy, Turkey is the second-largest counterfeit product
market in the world after China, with 58% of Turkish
154
Call centres are a source of employment for thousands of young Turks in an increasingly tight workforce
In 2014 some 30.8% of
internet users in Turkey
aged 16-74 purchased
goods or services on the
internet, compared to
24.1% in 2013.
www.oxfordbusinessgroup.com/country/turkey
IT OVERVIEW
consumers admitting to regularly purchasing pirated
products. The Business Software Alliance estimates
piracy costs the economy $526m each year.
Counterfeiting activities harm IT retail suppliers espe-
cially in the printing and imaging segment, with as
much as half of revenues from A4 printing machines
lost to counterfeiting activities every year. Police have
responded with recent crackdowns – in January 2014,
for example, raids of several warehouses in Istanbul
seized over 2000 counterfeit Xerox products. “Coun-
terfeiting is hurting us a lot, because a significant por-
tion of our income comes from back-end sales,” Burak
Özer, general manager at Xerox Turkey, told OBG. “Secu-
rity-wise, police have been very cooperative, but until
strong legislation is passed, it is hard to successfully pros-
ecute counterfeiters, and to prevent recidivism.”
INTELLECTUAL PROPERTY: After a 2012 report by the
International Intellectual Property Alliance (IIPA) placed
Turkey on an international watch list for the third year,
the government moved to enact new regulations pro-
tecting intellectual property. In July 2012, the Directorate
General of Copyright announced new revisions to the
Law for Intellectual Property and Artworks, making
sharing and downloading copyrighted materials a crim-
inal offense, with the government planning to target
the IP addresses of computers found to be breaching
the law. When pirated content is detected, the ISPs are
issued warnings, and if the material is not removed, fines
of up to TL50,000 ($17,605) can be imposed. Although
no official draft copyright bill has yet been published,
the government has consulted with local stakeholders,
creating a draft proposal in September 2013 that has
raised hopes among stakeholders.
There is still room for improvement. In its 2014 report,
the IIPA once again advised that Turkey be kept on the
international watch list, arguing that “incremental but
uneven progress” had been made in addressing pira-
cy. While noting that enforcement against unauthorised
software usage had improved – the industry brought
80 civil and criminal actions in 2013, up from 60 in 2012
– the IIPA said the software piracy rate remained high
at 62%, compared to a global average of 42%.
CENSORSHIP: Türk Telecom, the country’s largest (and
partly state-owned) operator, holds significant influ-
ence over the country’s internet access. All internet traf-
fic in Turkey passes through its infrastructure, giving it
central control over online content. As Turkey moves
closer towards EU accession, censorship has become
a point of contention in recent years.
Online censorship was introduced in 2007 under
Law No. 5651 on the “Regulation of Publications on
the Internet and Suppression of Crimes Committed by
Means of Such Publications”. The law lists eight areas
in which content can be censored: child pornography,
obscenity, suicide, gambling, drugs, prostitution, dan-
gerous goods and any material seen as disparaging
Turkey’s founding father, Atatürk. The TIB, ICTA and pri-
vate individuals can sue to block or shut down a site if
there is sufficient evidence that it violates the law.
Following this legislation, international media report-
ed that as many as 20,000 websites had been blocked
by 2011. That year, the government proposed new reg-
ulations requiring ISPs to make state-supported cen-
sorship software available to consumers, prompting
civil protests that led the government to back down.
However, censorship intensified in 2014. In the run-
up to the country’s March municipal elections, the
administration of President Recep Tayyip Erdoğan
blocked Twitter and YouTube, prompting public protests
and international criticism. Although a constitutional
court lifted the Twitter ban in April on grounds of free-
dom of speech, YouTube remained blocked until June.
Erdoğan later announced plans to prosecute Twitter for
tax evasion. As a result, according the Economic Poli-
cy Research Foundation of Turkey, the country now
ranks second after China for internet censorship.
Further to this, in February 2014 the government
passed legislation giving the TIB the right to block web-
sites accused of “privacy violations” without a court
order, again sparking political controversy. The tensions
between the government’s hostile actions towards
leading tech companies and Turkey’s attractiveness as
a destination for foreign investment were further high-
lighted when Istanbul hosted the UN-backed Internet
Governance Forum in September 2014, an annual dis-
cussion of internet policy, at the same time as more
than two dozen Twitter users were on trial for tweets
considered critical of the government.
OUTLOOK: While internet censorship and online pira-
cy remain two major challenges to IT investment, the
sector’s recent history of tremendous growth have
helped it retain its attractiveness and long-term poten-
tial. As operators rush to adopt the latest fibre-optic,
3G and 4G-LTE services, internet speeds are increas-
ing and Turks are embracing the latest offerings in
record numbers. Infrastructure investment by both
domestic and foreign firms is on the rise, buoyed by
demand from a young and tech-savvy population.
Recent growth in e-commerce and online shopping
also demonstrates the IT sector’s high potential and
should continue to drive demand into 2015 and beyond.
155
THE REPORT Turkey 2015
Turkey has been on the international watch list for intellectual property rights for several years running
As many as 20,000
websites had been blocked
by the TIB in the four years
following the 2007 passage
of legislation on internet
censorship. Turkey also
blocked Twitter and
YouTube in 2014, though
this was later overruled by
a constitutional court.
IT INTERVIEW
Mehmet Nalbantoğlu, CEO, KoçSistem
What factors are driving demand for IT services and
infrastructure in the Turkish market?
NALBANTOĞLU: Today Turkish companies, like their
international counterparts, face several challenges
such as rising competition, elevated productivity expec-
tations and a heightened focus on customer service.
First of all, there has been an overall change in the way
IT is perceived among businesses. Instead of being seen
as a costly one-time expenditure, IT is now seen as an
investment in an evolving business tool. Second, the
number of companies engaging IT services providers
to help them harness the power of trending technolo-
gies, such as the cloud, mobile platforms, big data and
social media is growing. Third, complex internal IT sys-
tems are being transformed into more standard ones
that can be outsourced to specialists, freeing up more
resources for core operations. Fourth, there has been
an increase in demand for customisable, more value-
added services from IT service providers.
Lastly, acceleration in e-service projects in the pub-
lic sector and the need for compliance with new reg-
ulations has helped drive market growth in Turkey.
Here, I would like to add some notes about the Turk-
ish IT market, which had a 10% growth rate in the
2013/14 fiscal year. Market research predicts that in
2015, IT will continue its growth with an increasing
acceleration through enhancements in data, cloud
computing and value-added services. Services and
devices capable of meeting customer demand in these
areas will also gain importance.
How would consolidation benefit IT providers?
NALBANTOĞLU: Consolidation would have positive
effects: it would help to augment the diversification of
services offered by IT service providers, leading to more
customised solutions to meet diverse customer expec-
tations and needs. The resulting skills specialisation
would allow providers to meet customer demand in a
more efficient and rapid manner. Consolidation would
also help to develop consultancy and solution delivery
processes, increase the number of projects in systems
integration and help providers improve their compe-
tence in developing end-to-end solutions.
What steps have IT service providers taken to
address customer concerns over data security?
NALBANTOĞLU: They have enhanced their compe-
tence to attain certifications, abide by all government
regulations in this space and focus on implementing
global standards into their business processes. In addi-
tion, providers have broadened their knowledge of the
increasing number of security threats, have informed
their customers about possible attack areas and have
increased their portfolio of security solutions and tech-
nologies to combat the risks. Furthermore, they have
developed different business models for effectively
managing and offering security as a service.
What sectors stand to gain the most from the
increased adoption of IT solutions?
NALBANTOĞLU: Despite the fact that the financial
services industry is the largest consumer of IT servic-
es, telecoms and the public sector are among the indus-
tries to gain the most from increased adoption of IT
solutions. Due to the challenging competitive structure,
financial corporations tend to differentiate their com-
munication and service channels by utilising technol-
ogy to meet competitive goals. Data centre operations
necessitate continuous modernisation, posing sub-
stantial opportunities for IT providers. Big data analyt-
ics, data mining, business intelligence and risk analysis
tools are now being used extensively, and the financial
sector is leading other industries in this. The telecoms
industry is also undergoing a big transformation.
They are in need of support from IT companies in devel-
oping and sustaining the demand to expand their
current telecommunication services, while also invest-
ing in cloud-based services and applications. The
public sector is actively engaged in e-service projects
and initiatives, providing opportunities for IT providers.
156
Intelligent solutionsOBG talks to Mehmet Nalbantoğlu, CEO, KoçSistem
www.oxfordbusinessgroup.com/country/turkey
157
HealthHealth Transformation Programme drives improvements
Ban on smoking helping to reduce tobacco usage
Private health groups continue to enter the market
Government support behind growth in medical tourism
HEALTH OVERVIEW
The ratio of hospital beds to patients is low by European standards
Great strides have been made in Turkey’s health care
sector since 2003, when the government launched
its far-reaching Health Transformation Programme
(HTP). The HTP eventually led to the establishment of
universal health insurance, while opening services
and private hospitals to the majority of Turks. Improve-
ments in patient satisfaction and health indicators have
been steady, with infant and maternal mortality declin-
ing while life expectancy rises.
Ratios of hospital beds, doctors and nurses to
patients remain low by European standards. There are
also concerns that the national health insurance sys-
tem lacks the necessary support for long-term sus-
tainability, as the import-dependent pharmaceuticals
market has shown tremendous growth in recent years,
while patient numbers and hospital visits continue to
rise. The private sector offers some solutions: public-
private partnerships will see the number of doctors
and hospital beds rise, and patient care improve, while
rapid expansion in medical tourism will bolster rev-
enues and help the sector mature. As Turkey builds
more facilities, 2015 should see a continuation of the
positive trends that have already brought investors,
professionals and new patients flocking.
STRATEGY: The Ministry of Health (MoH) oversees all
health policy, implementation of national strategies
and direct provision of health care services in the
country. It is also the sole provider of preventative
health care services through a network of facilities,
providing primary, secondary and specialised in- and
out-patient services. The Strategic Plan of the MoH,
which covered the period from 2010 to 2014, was
reformulated under the legislative changes made in
line with the HTP, and the new Strategic Plan, running
from 2013 to 2017, features tenets of Health 2020,
the new European health policy, and also reflects prin-
ciples outlined in the Tallinn Charter.
HEALTH TRANSFORMATION PROGRAMME: In 2003
the government embarked on a major reform initia-
tive, the HTP, which rapidly expanded health insurance
coverage and access to health care services for all cit-
izens, particularly the low-income segment. It also
led to the establishment of a family physician scheme
and, most importantly, a universal health insurance
system, Genel Sağlık Sigortası (GSS), which combined
several social security systems under one umbrella,
the Social Security Institute (SSI). In December 2014
the number of those insured under the GSS scheme
stood at 11.4m, up from 9.3m in 2008.
The programme has also led to quantifiable health
care improvements, with increases in services, staff
and facilities leading to greater patient satisfaction.
Similarly to EU member countries, emergency health
care services are also now being coordinated by 112
emergency call centres in major metropolitan areas,
with plans to expand to villages and rural areas, bring-
ing Turkey closer to European levels of health care serv-
ices. “Turkey has lifted its health sector remarkably in
just 10 years. As a public citizen I can say it has been
a 100% improvement,” Hayati Odabaşı, general man-
ager of Türkiye Hastanesi, in Istanbul, told OBG.
CHALLENGES: Under HTP reforms access to health
care greatly increased, with an improvement in out-
comes across all population segments, most notably
in child and maternal health. Yet the sector still has
plenty of room for improvement. A 2013 report from
the OECD highlighted several challenges, recommend-
ing Turkey develop robust systems to standardise and
monitor the quality of care, encourage continuous
professional development, incorporate patient views,
loosen the governance structure to allow flexible,
localised health response and raise staff numbers.
Recent years have seen substantial expansion in gov-
ernment spending, although the proportion of health
care spending to GDP remains low. According to the
Turkish Statistical Institute (TurkStat), health expen-
diture reached TL68.6bn (€24.2bn) in 2011, growing
to TL74.2bn (€26.1bn) in 2012 and TL84.4bn
(€29.7bn) in 2013. The proportion of total health
expenditure to GDP was 5.6% in 2010, 5.3% 2011,
The strategic plan for the
sector, running from 2013
to 2017, features tenets of
Health 2020, the new
European health policy, and
reflects principles outlined
in the Tallinn Charter.
158
Smooth operatorsIndicators are improving under a far-reaching government programme
www.oxfordbusinessgroup.com/country/turkey
HEALTH OVERVIEW
5.2% in 2012 and 5.4% in 2013. While this is still below
the 2012 OECD average of 9.3%, it is a positive step
in the government’s plan to bring Turkey’s health care
system onto a par with other OECD nations. As of
2012 public funding comprised 77% of all health care
expenditure, according to TurkStat.
SSI: Prior to the HTP, Turkey’s health care system was
financed through five separate health insurance
schemes, which were brought under one umbrella
with the creation of the SSI in 2007.
The SSI now acts as a monopsony on the purchas-
ing side of health care services, with employees and
employers making payments to the system, and
patients receiving free hospital treatment and gov-
ernment reimbursement for health care costs. Annu-
al public health expenditure per capita grew by 281%
between 2002 and 2012, reaching $435 per person,
up from $114 in 2002, according to MoH data.
Financial risk protection has also improved signifi-
cantly; the share of households with catastrophic
health expenditure was cut in half between 2000 and
2008, in part due to the expansion of health insur-
ance coverage, which grew from 69.7% in 2002 to
99.5% in 2011. The percentage of people paying for
medicine and therapy out-of-pocket decreased to
11% in 2011, from 32% in 2003, with significant dis-
counts in medicine and hospital costs improving access
and equity across the country. As a result, the MoH
reported an increase in general satisfaction with the
health sector, which grew from 40% in 2003 to 75%
in 2012. However, some stakeholders are concerned
about the system’s long-term viability. “Sustainabili-
ty is the key. The government has reduced payments
for pharmaceutical products and not raised the price
for service provision in recent years, and these chal-
lenges must be addressed. Complementary private
health insurance, for example, is much cheaper than
current private health care policies,” Hasan Kuş, the
secretary-general at Acıbadem University, told OBG.
INDICATORS: Health indicators in Turkey have shown
considerable improvement since the implementation
of the HTP, with life expectancy reaching 75 in 2012
according to the World Bank, compared to 71 in 2002,
a year before the programme’s launch.
Other significant health indicators are now on a par
with many European nations. Infant mortality stood
at 7 per 1000 live births in 2012, down from 32 in
2002, while maternal mortality dropped from 64 per
100,000 live births to 15. Rising immunisation rates
and expansion of immunisation programmes con-
tributed to this decline, according to the World Health
Organisation (WHO), with the rate of full vaccination
coverage increasing from 78% in 2002 to 97% in 2011.
While basic health indicators have shown improve-
ment, Turkey, like many other nations, has seen an
increase in the incidence of lifestyle-related diseases,
including cardiovascular and tobacco-related dis-
eases, diabetes and hypertension. TurkStat reported
that circulatory diseases and malignant neoplasms,
including many heart diseases, accounted for 59% of
all deaths in Turkey in 2012, with 38% caused by cir-
culatory diseases and 21% by malignant neoplasms,
while the MoH reported that the prevalence of hyper-
tension, diabetes, cancer and cardiovascular disease
stood at 13.2%, 6.8%, 0.6% and 4.4%, respectively.
SMOKING BAN: Tobacco use has been of particular
concern. In 2012 the Ministry of Labour and Social
Security announced that the annual cost of smoking
to Turkey’s economy was TL2.8bn (€986m), while
additional expenses of TL7bn (€2.46bn) were attrib-
uted to tobacco-related diseases.
The current government has worked to reduce
tobacco usage, extending a ban on smoking in pub-
lic places to shopping malls, indoor cafés and bars in
2009. In January 2013 the government made it ille-
gal to use hookahs in cafés, bars or restaurants, and
in November 2013 announced plans to introduce
smoking areas at outdoor cafés, as well as bans on
smoking in public and private sector service vehicles.
These programmes have seen considerable suc-
cess; according to the Tobacco and Alcohol Market
Regulatory Authority, the number of cigarettes con-
sumed in Turkey dropped from 107.8bn in 2008 to
159
THE REPORT Turkey 2015
SOU
RCE:
TU
IK
Total health expenditure, 2003-13 (TL bn)
0
20
40
60
80
100
20132012201120102009200820072006200520042003
Access to health care has greatly increased over the past decade
While basic health
indicators have improved,
Turkey has seen a rise in
the incidence of
lifestyle-related diseases,
including cardiovascular
and tobacco-related
diseases, diabetes and
hypertension.
HEALTH OVERVIEW
91.7bn in 2013, a 15% decline. Tobacco use among
adults dropped to 27.1% in 2012, compared to 31.3%
in 2008, according to the MoH. The government is also
working to reduce and prevent chronic diseases, estab-
lishing programmes including the Cardiovascular Dis-
eases Prevention and Control Programme, and the
Diabetes Prevention and Control Programme.
MENTAL HEALTH: Mental health facilities have his-
torically been underdeveloped in Turkey. Under the
HTP, new policies and programmes have been intro-
duced to mental health, and in 2011 a community-
based model was implemented to replace psychiatric
hospitals, with the MoH announcing plans to increase
the number of community mental health centres
across Turkey to 240 by 2015, up from 50 in 2011.
However, 4% of Turks over 15 years old suffered from
severe depression and other mental illness as of 2012,
according to MoH data. With the World Bank report-
ing that 67% of the population – or about 50m peo-
ple – are between 15 and 64 years old, the number
of citizens suffering from mental illness stands at a
minimum of 2m, meaning there is much room for
expansion of mental health services.
PUBLIC HOSPITALS: The HTP has led to a rise in the
number of hospital beds in Turkey. The MoH report-
ed that the total number stood at 202,031 in 2013,
up from 165,465 a decade earlier. The sector has also
drastically expanded in terms of staff numbers, with
the HTP introducing a new financing system for pub-
lic hospitals in 2004 that has increased the number
of medical professionals in public hospitals.
Public hospitals are financed from two sources: a
line-item budget allocated by the Ministry of Finance,
used mainly for base staff salaries and comprising
under 20% of funding; and revolving funds financed
by the SSI, which account for the remainder. Before
the HTP was implemented, all budget execution deci-
sions of public hospitals had to be approved by the
MoH, with a high degree of centralisation restricting
the use of revolving SSI funds for operating costs.
After the advent of the HTP, the MoH’s role focused
more on stewardship, with a performance-based sup-
plementary payment system (P4P) introduced in 2004
to provide public hospitals with increased freedom over
revolving fund management. Under the P4P scheme,
40% of SSI revenues can be distributed as supple-
mentary payments to hospital staff. The scheme is
intended to help hospitals address staff shortages by
boosting physicians’ wages, with doctors now paid
bonuses according to points they collect throughout
the month from outpatient physical exams, inpatient
procedures, tests and diagnoses. This has contributed
to a rise in staffing levels: the number of health pro-
fessionals in Turkey – including physicians, midwives,
pharmacists and dentists – reached 735,159 in 2013,
up from 409,371 in 2003. The number of nurses rose
to 139,544 in 2013, up from 74,483 a decade earlier,
and the number of physicians increased to 133,775,
up from 94,466, according to TurkStat.
Despite these gains, Turkey still has some of the low-
est ratios of doctors, nurses and hospital beds per capi-
ta among OECD countries. It had 1.7 physicians per
1000 people in 2012, compared to the 2011 OECD
average of 3.2. Similarly, there were only 2.49 nurses
and midwives per 1000 people in 2012, much lower
than the average figure among OECD countries of
8.7. There were 2.64 hospital beds per 1000 people
in 2013, a little over half the OECD average of 4.8, and
well below the WHO European region average of 6.
PRIVATE HOSPITALS: Private hospitals are also
expanding to meet demand. Regulations passed in the
2000s capped medical fees and physician numbers
at private facilities, and introduced strict licensing
requirements, but the sector has grown nonetheless.
Large private health groups – including Universal Hos-
pitals Group, Acibadem Healthcare Group, Medicana
Health Group and Medical Park – have entered the
market in recent years, expanding outside Istanbul.
The number of private hospitals in Turkey increased
by nearly 100% between 2002 and 2012 to 541. Pri-
vate hospitals comprised 36% of all hospitals in 2012,
compared to 23% in 2002. The proportion of private
hospital beds has shown similarly dramatic growth,
increasing from 12,387 beds, or just 8% of the total,
to 35,767, or 18% of the total, in 2012.
The government has been working with the private
sector to expand the public health offering, and in 2013
announced that it had awarded contracts worth a
total of TL15.7bn (€5.5bn) for the construction of 15
hospitals and a health centre. Firms including Turkey’s
Akfen, Rönesans Inşaat, Gama Holding, Kayı Inşaat, Dia,
Emsas, Yıldızlar, Turkerler and YDA, along with Italy’s
Astaldi, have benefitted, with Emsas awarded a TL2.2bn
(€775m) project for a new hospital in Istanbul, Dia
awarded a TL1.9bn (€669m) contract for a hospital
in Ankara, and a consortium including Astaldi and
Turkerler awarded a contract worth TL1.8bn (€634m).
PHARMACEUTICALS: Turkey is one of the world’s
fastest-growing pharmaceuticals markets. Domestic
demand drives the industry. The Pharmaceuticals and
Medical Devices Institution of Turkey reports that
160
The performance-based supplementary payment system has helped raise staffing levels in recent years
The Health Transformation
Programme has led to a rise
in the number of hospital
beds. The total stood at
202,031 in 2013, up from
165,465 a decade earlier.
The sector has also
drastically expanded in
terms of staff numbers.
www.oxfordbusinessgroup.com/country/turkey
HEALTH OVERVIEW
consumption of pharmaceuticals increased from
1.48bn boxes in 2007 to 1.89bn boxes in 2012, and
Deloitte’s 2014 Global Life Sciences Outlook report-
ed that pharmaceutical sales are set to grow by 8.8%
between 2013 and 2017, to reach a total volume of
around $19bn. However, the industry is heavily depend-
ent on imports. Pharmaceutical imports accounted
for 10% of Turkey’s 2012 account deficit. The domes-
tic industry exported just $600m worth of medicine
in 2012, with its total value rising at $4.1bn in 2012.
According to MoH statistics, generic drugs account-
ed for 36% of all pharmaceutical expenditures in 2012,
up from 32% in 2007, with 53% of pharmaceuticals
consumed in Turkey falling under the generic label.
The country’s generic drug industry holds great poten-
tial, with the SSI often choosing to reimburse gener-
ic drugs over costlier brand-name products. Yet even
in the generics industry, stakeholders have cited low
government expenditures as the biggest growth
inhibitor. “Price legislation is a difficult challenge.
Some companies have withdrawn products because
it is too expensive to import,” Dr. Tuanna Unay, med-
ical director at Pensa Pharma, told OBG.
The majority of pharmaceuticals in Turkey are
imported, and purchased in euros. The SSI reimburs-
es pharmaceuticals using a euro rate that has been
pegged at 1.95 to the lira for four years, but the lira’s
recent depreciation has left the exchange rate at
€1:TL2.9 as of April 2015. Under the government’s
set rate, drug firms are losing up to 20% of revenues
to currency fluctuation, according to the Pharmaceu-
ticals Manufacturers Association of Turkey.
MEDICAL TOURISM: Turkey is aggressively expand-
ing and promoting its offering as a worldwide med-
ical tourism destination, with significant growth seen
in the segment in recent years. The country is run-
ning a multi-pronged health tourism strategy designed
to attract more foreign visitors to a variety of segments,
including medical, spa, and health care for elderly and
disabled people. Foreigners come to the country for
medical care in dentistry, optometry, orthopedics,
plastic surgery and hair restoration, and with Turkey
having more than 1600 thermal springs, alternative
medical tourism is also gaining popularity.
In 2014, 496,000 foreigners received treatment in
Turkish hospitals, according to Invest in Turkey, a 570%
rise from 74,000 patients in 2008. The Turkish Health-
care Tourism Development Council announced that
foreign visitors spent $4.6bn on health care in Turkey
in 2013, drawn by high-quality facilities and services,
multilingual staff, and its position at the crossroads
of Europe, Asia and the Middle East. The country’s rap-
id growth in medical tourism led Deloitte to list it as
one of the top 10 global health care destinations in
its 2014 Global Life Sciences Outlook report.
In 2012 the government introduced several leg-
islative changes, including tax legislation offering a
50% deduction for health institutions serving foreign
patients, in an effort to increase investment in new
private facilities. It also announced in June 2013 that
it will subsidise advertising activities of health insti-
tutions abroad, and plans to introduce tax-free health
care zones specifically tailored for foreign patients,
with the MoH aiming to increase the number of med-
ical tourists to 2m by 2023.
OUTLOOK: There is no doubt that the HTP has been
a great success, with macroeconomic indicators –
including infant and maternal mortality, tobacco usage,
and numbers of nurses, physicians and hospital beds
– improving across the board. Rapidly rising demand
for pharmaceuticals, and increasing patient numbers
and hospital visits, have raised questions about the
sustainability of the GSS scheme. Yet the government
has demonstrated its commitment to overcoming
these obstacles through increased spending, public-
private partnerships in the hospital segment and the
expansion of medical tourism. These activities will
continue to bolster revenues and drive growth in 2015
and beyond, with foreign and domestic patients
alike set to benefit from Turkey’s increasingly
sophisticated, efficient and effective health care system.
161
THE REPORT Turkey 2015
In 2014, 496,000 foreigners
received treatment in
Turkish hospitals, a 570%
rise from 74,000 in 2008.
Visitors spent $4.6bn on
health care, attracted by
high-quality facilities and
multilingual staff.
Insurance coverage has widened in recent years under the umbrella of the Social Security Institute
Pharmaceutical sales are set to grow to $19bn by 2017
HEALTH INTERVIEW
Hasan Ulusoy, Chairman, Nobel �laç
What can be done to enhance the performance of
Turkey’s pharmaceuticals industry both domestical-
ly and in the wider region?
ULUSOY: I would like to answer this question with an
evaluation of the past 10 years. With the launch of the
health care transformation programme a decade ago,
medical services became more effective at reaching our
population. Publicly owned treatment institutions are
providing more efficient services under one roof, and
patients are more easily accessing health care facili-
ties and receiving services faster. Patients with access
to the Social Security Institution, which covers almost
half of the population, can easily obtain medications
from commercial pharmacies. Although there may be
inconveniences, the family practitioner system is work-
ing. In 2003 the average was two visits to health care
institutions per person, whereas in 2013 this number
exceeded the OECD average and quadrupled to eight.
These are great accomplishments for our country.
However, since resources have not been available to
keep up with the sector’s financial growth, there have
been troublesome consequences for pharmaceuticals
suppliers. Today the prices of most pharmaceuticals are
lower than they were 10 years ago. It is almost impos-
sible to draw up a healthy budget as it is unknown when
and by how much prices will drop. The discount for pub-
lic purchases is another problem. One of the hottest
topics for debate is the euro exchange rate, which is
the basis for our prices. The same parity has been
utilised to determine prices for the past five years, and
the governing exchange rate is stabilised at 1.9595,
whereas it should have been updated four years ago
pursuant to the relevant regulations. Today if what is
necessary is done, prices should rise by almost 50%.
What is the state of research and development
(R&D) in Turkey, and what else can be done to
increase support for R&D on pharmaceuticals?
ULUSOY: Due to the previously mentioned reasons, it
is becoming more and more difficult to allocate
resources to R&D that is essential for the continued
success of pharmaceutical companies. This sector suf-
fered a great loss in 2014. This makes it more difficult
for companies to make plans for the future. Despite
these challenges, there are serious improvements tak-
ing place, as well as a shift in the government’s per-
spective on R&D over the past year.
In January 2015 Prime Minister Ahmet Davutoğluannounced an economic transformation programme
in which two out of nine targets are related to health
and allocating support for local pharmaceuticals pro-
ducers. Regardless of the inconvenience, we are allo-
cating approximately 5% of our turnover to R&D every
year. Nowadays, we are aiming to develop biotechno-
logical products for the first time in our country in col-
laboration with government research institutes. I am
looking forward to announcing good news on our coun-
try’s first biosimilar product in the near future.
What is your outlook for the sector in 2015, and what
challenges do think the pharmaceuticals and wider
health care sector will have to overcome?
ULUSOY: I am concerned as to whether there will be
solutions to the existing challenges in the industry. In
order to keep the sector running, we need to export
more of our products. We need to build capacity to devel-
op and market products with added value, and this can
only be done through increasing the number of R&D
initiatives. There are many examples from around the
world on which we can model when brainstorming new
strategies to boost the sector.
We know that in other countries consistent support
and incentives come mostly from the government. In
this regard, we appreciate that our own government
has prioritised the pharmaceuticals industry, albeit a
bit late. The importance of pharmaceuticals and R&D
in the segment has finally been acknowledged. Encour-
aged by this recent process, I hope 2015 will be a turn-
ing point for the industry as a whole and that the focus
will remain uninterrupted under Turkey’s 2023 vision.
162
Feeling fitOBG talks to Hasan Ulusoy, Chairman, Nobel �laç
www.oxfordbusinessgroup.com/country/turkey
163
Education & ResearchMajor government investment in new incentives
Target of 100,000 foreign students enrolled by 2023
School attainment lags behind OECD average
National education budget up by $2.4bn in 2015
University enrolment for maths and sciences declining
EDUCATION OVERVIEW
The government introduced a new schooling system in 2012/13
Driven by government reforms, increased private sec-
tor investment, and one of the largest young popula-
tions in Europe, Turkey’s education sector has grown
and matured impressively over the past decade. As the
country moves forward on a host of education targets,
including Vision 2023’s goal to reduce unemployment
to 5%, macroeconomic fundamentals including litera-
cy and enrolment have shown improvement. Howev-
er, stakeholders have highlighted challenges to further
improvement, including low enrolment across the sec-
ondary and tertiary levels, gender and regional dispar-
ities at the primary and secondary levels, and serious
capacity constraints in the post-secondary segment.
The government has taken note, successively increas-
ing its annual education budget each year and launch-
ing ambitious new projects aimed at increasing research
and development (R&D) at post-secondary institutions.
As the country focuses on creating the best education
opportunities for its backbone demographic, Turkey’s
vast young population is poised to capitalise on a grow-
ing and increasingly inclusive education system that will
improve employability and employment.
SECTOR OVERVIEW: Education in Turkey is highly cen-
tralised and overseen by the Ministry of National Edu-
cation (MoNE) at the primary and secondary levels,
and the Council of Higher Education (YÖK) at the ter-
tiary level. Central and provincial governments are
responsible for staff and financial management, and
education is largely publicly funded, although schools
are permitted receive contributions from parents
through school-parent associations.
The government has enacted several sweeping
reforms in partnership with international institutions
over the past decade. The Basic Education Programme
of 1997 and the Secondary Project 2006-11, were both
launched in partnership with the World Bank, and the
Master Implementation Plan, which ran from 2001 to
2005, included UN Children’s Fund projects. The ruling
Justice and Development Party’s (AK Party) education-
al reform programme was a key component of the
2007-13 National Development Plan. It set two key pri-
orities for education modernisation and reform: increas-
ing the responsiveness of education to demand, and
enhancing quality. Progress has been steady: literacy
rates increased from 91% in 2010 to 95.3% in 2013,
and schooling ratios have increased at all levels of edu-
cation, particularly at the post-secondary level. Today
education in Turkey is steered by two key documents:
the 10th Development Plan running from 2014 to 2018,
which targets improvements to primary education, and
the Lifelong Learning Strategy Paper, which was pub-
lished in 2009 and is geared toward the implementa-
tion of the European Employment Strategy.
The Vision 2023 economic development plan also
aims to increase cooperation between the public and
private sector in education, reduce unemployment to
5%, build up Turkey’s R&D capabilities, and expand the
ICT sector, which will require substantial upgrades to
the current education system, including more partici-
pation from the private sector.
Increased spending in education demonstrates the
government’s commitment to improving the sector. In
its 2015 budget, the government allocated $38bn to
national education, an increase of $2.4bn on the 2014
total. However, challenges and shortfalls persist, most
notably in regional disparities and gender inequality at
the primary and secondary levels, and participation,
attainment and employment in higher education. Turkey
still falls short of several key Organisation for Econom-
ic Cooperation and Development (OECD) indicators,
according to the organisation’s 2015 “Education Poli-
cy Outlook” report, but new reforms and increased pri-
vate sector participation will help address these issues.
PRIMARY & SECONDARY: In the 2012/13 school year
the government introduced a new 4+4+4 schooling
system in an effort to improve learning outcomes. Five-
year-olds begin school in September, with children
enrolled in primary, junior high and secondary school
for 12 years, compared to eight years previously. Pre-
primary education for children three-to-five years of
In its 2015 budget, the
government allocated
$38bn to national
education, an increase of
$2.4bn on the previous
year’s total.
The government has
enacted several sweeping
education reforms in
partnership with
international institutions
over the past decade.
164
Walking the walkThe government is investing heavily to achieve its education targets
www.oxfordbusinessgroup.com/country/turkey
EDUCATION OVERVIEW
age is voluntary in Turkey. Government spending and
reforms have made an impact on primary education.
With the increase in the educational term, there has
been a rise in the number of enrolments, with more
than 16.2m students listed as attending primary, jun-
ior secondary, secondary or vocational and technical
secondary schools in 2015.
The MoNE listed 26,972 pre-primary, 27,544 primary,
16,969 junior high and 9061 secondary institutions
operating in Turkey as of the 2014/15 school year, for
a total of 80,546 recognised institutions in the K-12 seg-
ment. Primary school enrolment reached 96.3% in
2014/15, with 96.04% of boys and 96.57% of girls
enrolled in primary school, according to MoNE data.
However, at the secondary level these numbers drop
to 79.37%, with 79.46% of boys and 79.26% of girls
enrolled in upper secondary education. While this rep-
resents a falling off from lower education enrolment
levels, secondary education enrolment and retention
rates have climbed strongly in recent years, up from
70.06%, 70.77% and 69.31% for overall, male and female
students, respectively, in the 2012/13 academic year.
Enrolment in upper secondary education is much
higher in the western, central and northern provinces,
including Ankara, than in the eastern and south-east-
ern provinces, indicating challenges for outlying regions
in the distribution of resources and human capital.
In its 2014 progress report on Turkey’s EU accession,
the European Commission noted the general increase
in enrolment rates, especially in secondary education,
though it said drop-out rates could not be monitored
systematically. “Continued work is needed to increase
attendance at all levels, especially for girls, as despite
improvements, 61% of the working age population in
2013 only had lower secondary education (eight years
of schooling),” read the report. “The gender disparity
remains considerable in some regions while the gen-
der gap in secondary education continues to decrease.”
Absenteeism and school drop-out rates are not pub-
lished officially, but local NGOs have reported high lev-
els of both, according to the European Commission,
which recommended in its report that Turkey contin-
ues strengthening its monitoring of school attendance
and drop-out rates. The OECD reported in 2013 that
only 43% of 25-34 year-olds had obtained a high school
diploma, much lower than the OECD average of 82%.
PRIVATE SCHOOLS: Private schools could be one way
to enhance educational offerings and create space in
the public system. Private international educational
institutions operate in Turkey under Article 5 of Law
No. 625, and have seen numbers and enrolment rise in
recent years. “The private education sector right now
is where the private health care sector was in 2002.
Today less than 4% of K-12 students are enrolled in pri-
vate schools. We anticipate the government will con-
tinue its reforms in supporting private involvement in
education and this will lead the sector to expand and
mature significantly as a result,” Övünç Okyay, senior
associate at the Carlyle Group, told OBG.
As of the 2014/15 educational year, there were 3490
formal private primary and secondary institutions in
Turkey: 1205 primary schools, 1111 junior high schools
and 1174 secondary schools, employing a total of
144,917 teaching staff. Private schools at all levels have
become increasingly popular, with enrolment rising
from just 239,988 in the 2008/09 school year to 675,977
in 2014/15, according to MoNE statistics.
CONTROVERSY: Praised for their international curric-
ula, foreign-language teaching and high learning out-
comes, private schools are nonetheless controversial
in Turkey. Tuition fees can rise as high as $15,000 annu-
ally, and although they have proven enormously pop-
ular with wealthier Turks, critics have argued that
income disparity prevents equality of opportunity in a
public-private model, and that some private schools are
teaching conservative religious curricula that risk politi-
cising the education system.
However, the government is increasingly embracing
private school expansion: in a 2011 MoNE report pre-
pared for the EU, Turkey established an official target
to boost the proportion of students attending private
schools (at all levels of schooling) from 2.75% as of 2011
to 5%. However, while keen to expand the role of the
private sector in education, this enthusiasm is not
spread evenly across all segments.
PREP SCHOOLS: Though there has been an increase
in the number of formal private schools in recent years,
by far the largest contribution to Turkey’s educational
sector are dershanes, preparatory schools that provide
supplementary education to students studying for the
Level Determination Examinations (SBS), a standard-
ised test taken before entering high school, and the for-
mal University Entrance Exam.
A recent report by the Union of Chamber and Com-
modity Exchanges of Turkey found that there were
4055 firms offering private tutoring services in Turkey,
and more than 1.2m students attending private tutor-
ing courses in 2012. In 2000 there were only 1730
such schools tutoring 174,496 students. It is estimat-
ed that there are more than 4000 firms operating pri-
vate tutoring courses, with more than 1.2m students
165
THE REPORT Turkey 2015
Tuition fees at private primary and secondary schools can be as high as $15,000 annually
The MoNE listed 26,972
pre-primary, 27,544
primary, 16,969 junior high
and 9061 secondary
institutions operating in
Turkey as of the 2014/15
school year, for a total of
80,546 recognised
institutions in the K-12
segment.
EDUCATION OVERVIEW
undertaking studies to help prepare them for univer-
sity entrance examinations.
These exams had traditionally driven growth in the
prep school segment; however, the AK Party recently
eliminated the SBS system, with high school admis-
sions now determined by grade point averages.
The government passed a bill seeking to close der-
shanes in October 2013, with the prime minister at the
time, Recep Tayyip Erdoğan, reaffirming the govern-
ment’s intention to convert dershanes into private
schools. The government argued that dershanes pro-
vide unfair advantages to wealthier families, and are
not overseen by the MoNE, leading to poor-quality
instruction and outcomes at some institutions, while
other stakeholders argue these schools are complemen-
tary, supportive and necessary.
According to government plans, all dershanes will be
closed as of the beginning of the 2015/16 academic
year in September 2015, with owners either having the
option of converting their establishments to full-serv-
ice private schools or shutting their doors.
POST-SECONDARY: Turkey’s post-secondary sector
has shown enormous growth over the past decade and
offers untapped potential for private investment,
although there is much room for improvement. While
schools and enrolment have shown promising growth,
capacity constraints are limiting expansion across the
board, and addressing these challenges will be critical
to sustainable long-term development.
There were 103 state-funded universities as of 2015,
according to YÖK, with 82 foundation or private non-
profit colleges and universities. Notable among these
are Boğaziçi University, the only university to make it
to the top 200 of Times Higher Education’s “World Uni-
versity Rankings 2014-15” (at 199th place); the Istan-
bul Technical University, the only in the country with its
own nuclear research reactor; and the Middle East
Technical University, a public institution in Ankara with
more than 46,000 students.
A little over a third of 15-29-year-olds in Turkey con-
tinued their studies after completing lower-secondary
education in 2011/12, in contrast with the OECD aver-
age of 68%, and although tertiary attainment levels have
shown a strong increase in recent years, they are still
low compared to other OECD countries. The MoNE
reported that 38.5% of the eligible population was
enrolled in tertiary education during the 2012/13
school year, with the OECD reporting that tertiary attain-
ment is 19% for 25-34-year-olds in post-secondary
degrees and diplomas, compared to the OECD average
of 39%. Enrolment rates for 15-19-year-olds more than
doubled from 2001 to 2011, from 30% to 64%, though
this too sits below the OECD average of 84%.
Capacity constraints are one of the biggest chal-
lenges facing post-secondary expansion. Roughly 2m
high school students sat the first round of university
admission exams in early 2015, with just over 70%
achieving a pass mark at the initial stage. While not all
of them will move on to university, or be offered places,
the rising numbers of students seeking a place at ter-
tiary institutions will put pressure on the public system.
Private or foundation universities and colleges are
the most obvious solution to capacity problems. They
were prohibited in Turkey until a constitutional amend-
ment in 1981 opened the door to private institutions,
provided they were non-profit, adequately endowed and
that the standard of teaching and research was no low-
er than that of public universities.
Private universities will be critical for post-second-
ary growth in Turkey. According to a British Council
report, 96% of the 4186 students polled across 81
provinces think overseas education will help them
secure professional jobs, while 86% of students surveyed
cited cost as the biggest impediment to studying abroad.
Tuition fees at Turkey’s private universities are often high-
er than those of Western and North American univer-
sities, according to the report. Retaining these fees will
be important for long-term post-secondary growth.
EMPLOYMENT: Employment is another challenge fac-
ing post-secondary students and graduates. Turkey has
experienced a serious school-industry mismatch in stu-
dents’ training and skills, with many tertiary graduates
remaining out of the job market, according to a 2012
167
THE REPORT Turkey 2015
There were 103 state-funded universities as of 2015
According to government
plans, all prep schools will
be closed as of the
beginning of the 2015/16
academic year, with owners
having the option of either
converting their
establishments to
full-service private schools
or shutting their doors.
SOU
RCE:
Tur
ksat
Net secondary enrolment, 2007-15 (%)
0
16
32
48
64
80
2014/152013/142012/132011/122010/112009/102008/092007/08
EDUCATION OVERVIEW
report titled “Education as an Investment in Turkey’s
Human Capital: A Work in Progress”, published by the
Eurasian Journal of Business and Economics.
Although employment rates for people with second-
ary and tertiary levels of education are lower than the
OECD average, at 62% and 76%, compared to 74% and
83%, respectively, they are similar for those who have
not attained secondary education: 51% compared to
the OECD average of 55%. Nonetheless, tertiary edu-
cation still increases the likelihood of employment, with
the OECD reporting that the employment rate among
25-64 year-olds with tertiary qualification was 14%
higher than for those with only an upper-secondary edu-
cation. A tertiary education also makes a significant dif-
ference to an individual’s wages: adults aged 25-64 with
a tertiary education earn 49% more than those with
only secondary education, and those without a post-
secondary education earn an average of 31% less than
their peers with secondary and post-secondary non-
tertiary qualifications.
GOVERNMENT FUNDING: Increased funding for R&D
activities is a government priority under Vision 2023,
and Turkey’s post-secondary institutions have benefit-
ted as a result. The government provides support in the
form of grants and loans for post-secondary students,
as well as the Industrial Thesis programme, which pro-
vides funding for up to 3.5 years for theses involving
technology and environmental adaptation, in partner-
ship with local universities. As of November 2012,
280,460 undergraduate, 1316 masters and 274 PhD
students had received YÖK grants, with an additional
463,965 having received loans from the council.
Technology will play an increasingly important role
in Turkish education as the government ramps up efforts
to expand R&D and grows its ICT sector. In 2010 the
government launched the Movement to Increase Oppor-
tunities and Technology (FATİH), one of the largest edu-
cation projects in Turkey’s history, which aims to bring
tablet computers and liquid-crystal display smart-
boards to some 40,000 schools and 570,000 classrooms.
FATİH is designed to help students pursue technol-
ogy-based careers, and is expected to create an $8bn
market for IT firms over the next three years. In 2012
the government allocated TL803m (€282.7m) to the
FATİH project, with an additional TL1.4bn (€492.9m)
earmarked for 2013. As of mid-2014, 732,000 tablet
computers had been distributed at schools across
Turkey, with plans to distribute an additional 350,000
interactive boards by mid-2015.
FOREIGN STUDENTS: Although facing serious capac-
ity constraints across the post-secondary sector, Turkey
is nonetheless moving to mature and internationalise
its university landscape by capturing a larger share of
the global higher education market.
Turkey’s Student Selection and Placement Centre
reported a substantial increase in the number of inter-
national students in recent years, hitting 43,251 in the
2012/13 academic year, a 38% increase over 31,170
in 2011/12. International student numbers have grown
by 179.4% in less than 10 years, with just 15,481 inter-
national students reported in the 2005/06 academic
year. The government hopes to bump this number to
100,000 by 2023, making Turkey one of the largest
global exporters of higher education.
“Internationalisation is a critical and vital aspect for
the development of the education sector in Turkey. It
extends beyond recruiting international students, how-
ever. In fact, international student recruitment is the
first step in the much larger plan to turn Turkey into a
global hub for education,” Yasemin Kilit Aklar, the inter-
national relations coordinator at Istanbul Şehir Univer-
sity (ŞEHİR), told OBG. ŞEHİR has seen its number of
international students, currently totalling more than 400,
double each year since the university opened in 2010
with just 26 international students.
However, Hande Baltci, ŞEHİR’s international rela-
tions office manager, points to a YÖK cap on foreign
student numbers as one challenge facing growth.
According to the current YÖK bylaw, the number of inter-
national students at a university in Turkey cannot exceed
50% of the number of Turkish students. “This is a sig-
nificant limitation for the university, and will become
more of an issue as time progresses,” Baltci said.
OUTLOOK: While the government has shown strong
commitment to advancing economic development
through education reforms, much work remains to be
done. Turkey still lags behind its OECD counterparts
across a number of significant education indicators, with
stakeholders complaining that regional disparities and
gender inequality are impeding primary- and second-
ary-level achievement in the country. While the post-
secondary education landscape has shown significant
growth over the previous decade, capacity constraints
and post-graduate employment continue to pose prob-
lems for Turkish students.
However, increased government investment and
strong growth in private sector activities will help meet
demand, with international students and ambitious
technology projects propelling the sector to become
a regional leader and global producer of both educa-
tion services and educated professionals in Turkey.
168
The government hopes to increase the number of international university students to 100,000 in 2015
In 2010 the government
launched FATİH, which aims
to bring tablet computers
and liquid-crystal display
smartboards to 40,000
schools and 570,000
classrooms.
According to the current
YÖK bylaw, the number of
international students at a
university in Turkey cannot
exceed 50% of the number
of Turkish students.
www.oxfordbusinessgroup.com/country/turkey
RESEARCH INTERVIEW
Turgut Şenol, General Manager, Teknopark �stanbul
How do current incentives for companies located
in technoparks foster innovation, and what addi-
tional incentives are needed?
ŞENOL: There are a number of incentives for compa-
nies located in technoparks. They do not have to pay
income taxes, all research-based production is exempt
from corporate taxes and, finally, software companies
do not have to pay value-added tax. This third condi-
tion is very important, but somewhat dangerous. While
software firms are an integral part of the economy,
there is a tendency, because of this last incentive, to
fill parks with them at the expense of other types of
businesses. In fact, software companies currently
account for 80% of firms in technoparks. Operators
need to work towards diversifying this mix.
That said, it is misleading to think that incentives are
the only ingredients needed in creating effective and
successful technoparks. In my opinion, there are already
enough incentives. Instead, we should be thinking about
how to create the best possible environment for col-
laboration and innovation so that companies can get
the maximum value-added results from participating.
How do you do this? You become very precise with
respect to the types of companies that you admit. For
instance, you must look to attract different industries
that may benefit from increased contact with each
other, or try to find specific sectors that may gain knowl-
edge from the park’s academic partnerships. Above all,
the companies must be able to conduct research, be
interested in innovative practices and products, and
know how to collaborate with other businesses.
Turkey’s technoparks also need to focus on creating
links with parks abroad so that domestic synergies can
turn into international ones. Parks across East Asia,
specifically China, have shown interest in working with
Turkish institutions. All this is to say that, while incen-
tives are important and can open up opportunities for
companies, good technoparks should not rely solely on
providing more incentives. The primary goal should be
to create the necessary environment for collaboration.
What is the importance of increasing research and
development (R&D) for the Turkish economy?
ŞENOL: R&D spending as a percentage of GDP is around
0.8%. This is much lower than in many EU countries; for
example, Germany spends almost 3% of its GDP on
innovation-related activities. If Turkey wants to move
out of the middle-income set of countries, it must
increase its R&D spending. Our goal is to reach 3% of
GDP by 2023, which is still too low. In 10 years, the bar
will have been raised significantly and the more devel-
oped countries will not be waiting for us to catch up.
While increasing this percent is important for many
reasons, the primary one is that the Turkish economy
needs to move up the value chain. We are a country of
more than 75m people with the potential to develop
world-class industries. Unfortunately, however, many of
the sectors in which we could have a competitive advan-
tage are far less developed than in our Western Euro-
pean neighbours, such as Germany. For instance, our
automotive manufacturing industry is highly devel-
oped, but we still do not have a brand of our own. If we
were to invest in R&D and develop the capacity to build
a Turkish car, we would have immediate and preferen-
tial access to a huge consumer population.
The white goods sector is another one in which we
are very strong, but need to make improvements. Our
star brands are leaders abroad, but we must import a
substantial amount of intermediate goods from low-
er-income countries. If Turkey were to focus on the sup-
ply chains of these companies, more of the income from
the sales of final products would stay in-country.
These are not the only industries that would gain from
more R&D spending. Turkey needs to develop indus-
tries across the board, from aerospace and engineer-
ing to life sciences and energy. We need to develop our
own industrial capabilities, changing the nature of pro-
duction to favour higher-margin products and real,
exportable Turkish brands. This will have a positive
impact on the balance of trade and will help the coun-
try to move into the high-income bracket of countries.
169
THE REPORT Turkey 2015
Setting sights on valueOBG talks to Turgut Şenol, General Manager, Teknopark �stanbul
RESEARCH OVERVIEW
The government aims to increase employment in the research sector
As Turkey tackles its Vision 2023 research and devel-
opment (R&D) goals, the time is right for private firms
and entrepreneurs to expand activities in a burgeon-
ing research sector that will expand considerably over
the next eight years. Although R&D activities still com-
prise a minor share of total GDP, growth in the sector
is poised to soar in 2015 as the government invests
heavily in new incentive programmes, higher education
funding and partnerships with the private sector.
The country’s increasingly sophisticated post-second-
ary segment has expanded research output as private
universities begin to access state and private sector
funding for R&D activities, while a host of foreign multi-
nationals have recently entered the Turkish market,
lured by a highly incentivised business environment
and far-reaching government support for new research
activities. As the private sector ramps up its involve-
ment in higher education and IT activities, the research
sector is expected to show promising returns in 2015.
OVERVIEW & GROWTH: The Turkish research system
is centralised and led by the Supreme Council for Sci-
ence and Technology (BTYK), under the auspices of the
Ministry of Science, Industry and Technology. The Sci-
entific and Technological Research Council of Turkey
(TÜB�TAK) is responsible for improving the research
environment, providing scientific advice to the gov-
ernment and acting as the BTYK’s secretariat. TÜB�TAK
also maintains the National Researcher Information
System database. Research policy imperatives are out-
lined in the government’s National Science, Technolo-
gy and Innovation Strategy 2011-16. The strategy aims
to create more output from existing research capaci-
ty, enhance the country’s needs-oriented research
capacity, and increase employment in the sector.
MIDDLE-INCOME TRAP: Turkey’s R&D targets under
the Vision 2023 national development plan, as agreed
to by the BTYK in 2011, are to increase the number of
full-time equivalent (FTE) researchers to 300,000,
increase the number of private sector FTE researchers
to 180,000, and increase R&D expenditure to 3% of
GDP, or $60bn, of which two-thirds will be supplied by
the private sector. As a rapidly expanding emerging
economy, Turkey is at risk of falling into the middle-
income trap, in which high growth over a short period
ends with years, or even decades, of economic stag-
nation. Heavy spending in R&D has historically helped
countries avoid falling into the middle-income trap.
EXPENDITURE: According to the results of the “R&D
Activities Survey 2013”, published in November 2014
by the Turkish Statistical Institute (TurkStat), gross
domestic expenditure on R&D (GERD) increased by
13.4% compared to 2012, reaching $14.8bn. The share
of GERD in GDP was 0.95% in 2013, up from 0.92% in
2012, and nearly double the 0.48% in 2002, indicating
Turkey is making progress on Vision 2023’s 3% target.
The country is also moving towards more private sec-
tor involvement: 48.9% of R&D expenditure was financed
by the private sector in 2013, up from 46.8% in 2012.
There was a slight decline in state funding, with the gov-
ernment’s share down from 28.2% in 2012 to 26.6%,
according to TurkStat. National sources and interna-
tional funding comprised 3.3% and 0.8%, respectively.
The total number of FTE R&D personnel reached
112,969 in 2013, well up on the 2012 total of 105,000.
Of the personnel employed in 2013, more than half were
engaged by the private sector, around 36% in higher
education, and just under 11% by the government.
Regional disparities have long plagued education and
research in Turkey, but R&D activities have increased
dramatically in Turkey’s historically under-represented
southern region, indicating that government incentive
programmes for these regions have been successful.
According to TurkStat, R&D expenditure in 2013 was
the highest in West Anatolia at 27.5%, followed by East
Marmara at 21.3%, and Istanbul at 20.3%.
Deloitte’s “Researcher’s Report 2014: Turkey” found
that Turkish research and innovation is benefitting from
EU funding, the main instrument being the EU’s Sev-
enth Framework Programme for Research and Devel-
opment. The total number of Turkish participants in the
One of Turkey’s R&D targets
under the Vision 2023
national development plan
is to increase R&D
expenditure to 3% of GDP,
or $60bn, of which
two-thirds will be supplied
by the private sector.
As the private sector ramps
up its involvement in higher
education and IT activities,
the research sector is
expected to show
promising returns in 2015.
170
Showing promiseGovernment incentives and increased private sector participation arehelping to boost the sector
www.oxfordbusinessgroup.com/country/turkey
RESEARCH OVERVIEW
programme is 879, out of 5982 applicants, with Turkey’s
participants receiving more than €145.1m. There has
also been a steady flow of patent applications, indicat-
ing continued end-product activity in R&D, with the
state-run Turkish Patent Institute reporting in 2014
that 4529 domestic patent applications were lodged
in 2013, almost exactly the same number as in 2012.
Unfortunately, Turkey still falls below many EU coun-
tries for R&D activities. On its Innovation Union score-
board for 2014, the European Commission (EC)
described Turkey as a modest innovator, though one
that was improving at a steady rate. The EC ranked
Turkey 32nd out of 34 European countries for innova-
tion performance, assessed under three main cate-
gories: open, excellent and active research systems;
finance and support; and human resources.
A WAY TO GO: With R&D GDP intensity growing by an
average of 5.9% annually between 2000 and 2012, the
country’s R&D expenditures are projected to hit 1.48%
of GDP by 2020, according to Deloitte, although this
will still sit below the projected EU intensity in 2020,
and means the country will likely fall short of its 3% tar-
get in 2023, with the report stating that a significant
catch-up is required if Turkey is to achieve the objec-
tives set for the coming eight years.
Turkey ranked 54th on the Global Innovation Index
2014, a composite indicator that ranks countries in
terms of their innovation outputs and environment, ris-
ing 14 rungs on the ladder from 2013. Although it fared
better than other rapid-growth markets such as Indone-
sia (87th), the Philippines (100th) and Egypt (99th), it
was behind China (29th) and Russia (49th). However,
it managed to leapfrog both Brazil (61st) and India
(76th), which it had trailed just one year before.
INCENTIVES: Government incentives and spending
are acting as one of the biggest growth drivers in the
research sector. Turkey’s R&D law provides special incen-
tives for R&D activities in private companies, on the stip-
ulation that a minimum of 50 personnel be employed
in the company’s R&D arm. The incentives within the
law, which will be in effect until 2024, also include a
100% deduction of R&D expenditure from the tax base
if the number of researchers exceeds 500.
Other incentives include income tax exemption for
R&D employees, a 50% exemption from social securi-
ty premiums over five years, stamp duty exemption for
applicable documents, tax deductions for certain funds
granted by public and international bodies, and tech-
no-initiative capital for scientists, to a maximum of
TL100,000 (€35,210) per project.
TÜB�TAK and the Turkish Technology Development
Foundation (TTGV) compensate or fund R&D-related
expenses as well as capital loans for R&D projects in
Turkey. Eligible projects include concept development,
technological and feasibility research, laboratory stud-
ies, design and sketching studies, prototype production,
construction of pilot facilities, test production, patent
and licence studies, and activities concerning the
removal of post-sale problems from product design.
In addition, the TTGV offers long-term, interest-free
loans for technology development, renewable energy
production, energy efficiency improvement and envi-
ronmental impact-reduction projects. The TTGV cov-
ers a maximum of 50% of project costs with maximum
budgets of $1m, with companies given four years,
including a one-year grace period, to pay back the loan.
In early April 2015 the prime minister, Ahmet Davu-
toğlu, announced plans to provide funding support to
R&D-based industrial investments through the Turkish
Development Bank. The plan was part of a broader
economic support package aimed at encouraging invest-
ment and what Davutoğlu described as “high-technol-
ogy, intensive production and employment”.
The new package also envisions tax incentives for
companies making investments in advanced technolo-
gies, which would support firms involved in many R&D
fields, with higher levels of tax breaks being offered for
investors operating in areas away from the main pop-
ulation and business hubs.
HIGHER EDUCATION: The contribution of post-sec-
ondary institutes to the R&D sector has been signifi-
cant. According to a 2013 joint research evaluation
event with Elsevier and Hacettepe University, Turkey
171
THE REPORT Turkey 2015
R&D expenditures are projected to hit 1.48% of GDP by 2020
Turkey ranked 54th on the
Global Innovation Index
2014, a composite
indicator that ranks
countries in terms of their
innovation environment
and outputs, rising 14
rungs on the ladder from
2013.
Total R&D expenditure, 2001-13 (TL bn)
SOU
RCE:
Tur
ksat
0
3
6
9
12
15
2013201220112010200920082007200620052004200320022001
RESEARCH OVERVIEW
ranked 18th out of the world’s top-20 countries for
research output, and has already established itself as
a global competitor in research.
STRONG SUIT: Turkey has been identified as being par-
ticularly strong in chemistry, engineering and medical
research, with the country becoming increasingly inter-
disciplinary in the scientific sector. However, accord-
ing to a 2012 Atilim University report titled “A look at
the Turkish higher education system from the institu-
tional economics point of view”, “The emergence of mul-
tidisciplinary fields such as biotechnology, molecular
biology and technology studies, has created an urgent
need for reorganisation of departments in universities,
and a move towards ‘problem-based learning’ ”, rather
than independent innovation.
Perhaps of more concern for the future of R&D in
some of these fields is data from the Higher Board of
Education released in March 2015 showing a steep fall
in the number of students opting to undertake sci-
ence-based courses at university. From 2010 to 2014
there was a decline in the levels of enrolment in math-
ematics, biology, chemistry and physics.
NEW FUNDING: The government has been moving to
enhance its support of R&D activities at universities in
recent years. In 2011 TÜB�TAK launched a promising
funding programme called the Technology Transfer
Offices Support Programme, targeting R&D develop-
ment at post-secondary institutions. Under the pro-
gramme, various institutions, both public and private,
are eligible to receive TL1m (€352,100) annually for
five- and 10-year periods, to be used for long-term sci-
ence and technology research projects and programmes.
Private universities, which are eligible to receive up
to 50% of operating costs from the government, but
seldom get more than 1-3%, have benefitted from the
technology transfer programme. Boğaziçi University,
Istanbul Şehir University (ŞEHİR) and Middle East Tech-
nical University have each received TÜBİTAK funding in
recent years. ŞEHİR was among two private institutions
selected to receive technology transfer funding in 2013,
and is also one of only two that have been granted state
support twice within three years.
“These developments are promising, but we see a
need for the government to synchronise services.
Increasing R&D activities is one of the most important
agendas we have, but the industry is still young and more
cooperation is necessary,” Yasemin Kilit Aklar, interna-
tional relations coordinator at ŞEHİR, told OBG.
PRIVATE SPENDING: While government support is
important, increased collaboration between universi-
ties and the private sector will be a crucial component
of R&D expansion. Indeed, increased private sector
partnerships are a key target in the government’s plans
to expand R&D activities at the post-secondary level.
The Public Research Grant Committee was created
to increase the number of scientists and researchers
working in Turkey, while the Engineering Research Grant
Committee funds national scientists working on engi-
neering and architecture projects. The Technology and
Innovation Funding Programmes Directorate helps
industry and academia collaborate in technology devel-
opment and innovation activities across five sectors:
manufacturing, electronics, metallurgy and chemistry,
biotechnology, and information technology.
The past five years have also seen foreign multina-
tionals increase their participation in post-secondary
R&D activities. In February 2015 South Korean electron-
ics firm Samsung announced that it had established
an R&D centre in Turkey in cooperation with local tech
company Semper-Tech. The centre, located at Teknopark
Istanbul, will carry out research and development of
next-generation wireless technologies, with a partic-
ular focus on health care and educational software.
TECHNOPARKS: Often located near universities, tech-
nology development zones (TDZs), commonly termed
technoparks, have been set up to attract investment
in high-technology fields while increasing collaboration
between private firms and university research depart-
ments. There are currently 59 TDZs in Turkey, of which
40 are operational and a further 19 are under construc-
tion. These parks host 2500 companies, while 148
domestic and international companies have active R&D
centres in Turkey. The concentration of TDZs in Istan-
bul and Ankara has made these cities preferred desti-
nations for ICT investment, with a significant part of
foreign direct investment initiated by European and
North American companies.
Teknopark Istanbul, the largest in Turkey, opened its
first phase in August 2013 on the Asian side of Istan-
bul. The $4bn technopark will house the R&D labs of
about 1000 local and foreign companies from technol-
ogy-intensive sectors. The first phase opened with 100
companies, 10 of them international, across a 650,000-
sq-metre space that will eventually accommodate
30,000 employees engaged in R&D projects for strate-
gic sectors including defence, ICT, electronics, energy,
biotechnology, aviation and aerospace. Teknopark Istan-
bul is expected to generate $5bn-7bn of annual income
when it becomes fully operational in 2023.
Within its TDZ network the Turkish government offers
a number of incentives to attract new investment.
172
Of the R&D personnel employed in 2013, more than half were engaged in the private sector
Under TÜBİTAK’sTechnology Transfer Offices
Support Programme,
various institutions, both
public and private, are
eligible to receive
€352,100 annually for
five- and 10-year periods,
to be used for long-term
science and technology
research.
There are currently 59
technology development
zones in Turkey, of which
40 are operational and a
further 19 are under
construction. The
concentration of zones in
Istanbul and Ankara has
made these cities preferred
destinations for ICT
investment.
www.oxfordbusinessgroup.com/country/turkey
RESEARCH OVERVIEW
Offices come ready to rent, with infrastructure facili-
ties already provided, while profits derived from soft-
ware development and R&D activities are exempt from
corporate tax until 2024.
Deliveries of application software produced exclu-
sively in TDZs are exempt from value-added tax, and
wages for researchers in TDZs are exempt from income
tax over the same period. The government will also pay
50% of the employer’s share of social security premi-
ums for five years, according to Invest in Turkey.
DEFENCE: Turkey’s push to enhance defence self-suf-
ficiency will also serve to boost R&D activity and invest-
ments. At present, Turkey is able to meet roughly 60%
of its own defence equipment and technology needs,
a figure that rises to 90% if co-production or technol-
ogy transfer agreements or projects undertaken as
part of international consortiums are factored in.
According to the Undersecretariat for Defence Indus-
tries, Turkey now only directly imports 10% of its defence
equipment requirements. The Turkish government has
said it wants to be completely self-reliant for its defence
technology needs by 2023, the centenary of the found-
ing of the Turkish Republic.
However, much of the stock in Turkey’s defence
inventory is ageing, with new technology required to
maintain the military’s cutting edge. Turkey is in the
process of developing its first indigenous main battle
tanks and unmanned aircraft, and is also aiming to pro-
duce its own front-line fighter aircraft. All of these proj-
ects will require further investment in R&D capacity,
In mid-March 2015 electronics specialist Aselsan,
Turkey’s largest defence company, inaugurated a $157m
facility in Gölbaşı outside of Ankara, specialising in
radars and electronic warfare suites for land, air, naval,
space and unmanned platforms. Aselsan accounts for
one-third of all defence-based R&D activity in Turkey.
Both the government and TÜBİTAK are expanding
their investments in defence research, funding a series
of projects in the defence industry and space sector,
with much of this development taking place outside of
Ankara, which is fast becoming a hub for military-
focused R&D activities. Also in March 2015, the gov-
ernment announced plans to establish a qualified
defence-industry site in Kazan, close to Ankara, to house
hundreds of local and foreign defence and aviation
companies. Construction on the $6bn project will begin
later in 2015, with an estimated 30,000 people expect-
ed to be employed across a 3m-sq-metre site when the
facility opens for business.
TELECOMS: Years of intense competition in an increas-
ingly challenging market have led Turkey’s mobile oper-
ators to make major investments in R&D activities.
Today the country’s big three mobile operators – Turk-
cell, Vodafone and Avea – have each established their
own R&D centres in Turkey, developing in-house tech-
nology to improve smartphone affordability, as well as
increasingly fast internet technologies in the 4G and
fibre-optic internet segments.
Turkcell’s R&D arm, Turkcell Teknoloji, was established
in 2006, later launching Turkey’s first domestically
designed smartphone in September 2013. Turkcell’s
T-series phones offer all the standard features of an
imported smartphone at half the price of foreign mod-
els. Vodafone’s mobile wallet money transfer service
launched in October 2012, and major financial institu-
tions including Garanti Bank, Akbank and Yapı Kredi
are among those that have adopted the service.
Avea opened the country’s first government-certi-
fied R&D facility in 2010, aiming to increase its com-
petitiveness through new in-house technologies.
AveaLabs Customer Experience Centre opened to the
public in February 2012, showcasing projects in e-serv-
ices, digital publishing and health care apps, amongst
other services. The centre is currently working on nine
projects with companies including Linxa, Intellica,
Havooz, Bayt and Crenno, and produced its first batch
of graduates in 2013. Avea also has a line of in-house,
low-cost smartphones called inTouch.
Oksijen, Vodafone Turkey’s R&D arm, was acquired
in 2000, and is currently involved in software design
for both export and domestic consumption, with the
goal of eventually exporting Turkish technology to Sil-
icon Valley. In February 2015 Vodafone announced that
its Silicon Valley incubator, Vodafone Zon, would be
cooperating with Oksijen for the mutual transfer of
technology and know-how. With the planned rollout
of 4G mobile phone services in the latter part of 2015,
it is likely that R&D activity and investments in the
telecommunications and ICT segments will gain further
momentum that year and beyond.
OUTLOOK: Although there is much work to be done in
bringing Turkey up to EU standards in terms of R&D
spending and outputs, the country’s R&D sector is
nonetheless showing promising growth, with Turkey
hoping to avoid the middle-income trap by increasing
its research expenditure and innovation. Led by strong
post-secondary output, government incentives and
funding, and increased private sector participation,
Turkey’s fledgling R&D ecosystem will continue to devel-
op human capital, enhance education and bolster over-
all economic development well into 2015 and beyond.
173
THE REPORT Turkey 2015
Far-reaching government support for new research activities is attracting multinational companies
Turkey is able to meet
roughly 60% of its own
defence equipment and
technology needs, a figure
that rises to 90% if
co-production or
technology transfer
agreements or projects
undertaken as part of
international consortiums
are factored in.
With the planned rollout of
4G mobile phone services
in the latter part of 2015, it
is likely that R&D activity
and investments in the
telecommunications and
ICT segments will gain
further momentum that
year and beyond.
175
TourismGrowth slows but record visitor numbers continue
Government initiatives keep pace to meet 2023 goals
Istanbul New Airport set to further boost capacity
MICE and halal segments diversify tourist offering
International hoteliers invest in high-profile openings
TOURISM OVERVIEW
Turkey’s 7200 km of coastline includes 352 Blue Flag beaches
With a selection of archaeological ruins to rival Italy and
Greece, 7200 km of scenic coastline, Istanbul’s unique
blend of rich heritage and cosmopolitan culture and
an advantageous location at the crux of three conti-
nents, Turkey’s diverse visitor offerings have seen its
popularity grow rapidly over the past decade in the
process of becoming a world-leading tourist hotspot.
In the past 10 years the number of visitors to Turkey
has grown 115.7%, going from 17.08m in 2004 to 2014
in 36.84m. The country ranks as the world’s sixth most
popular tourist destination, after France, the US, Spain,
China and Italy: it is within striking distance of achiev-
ing its Vision 2023 goal to rise to fifth place worldwide.
In terms of source markets Germany remains the num-
ber one tourist market for Turkey, recording 5.2m vis-
itors in 2014. Germany is closely followed by Russia, with
4.48m visitors, and the UK with 2.6m visitors.
While visitor arrival numbers continue to grow year-
on-year, 2014 saw a slight dip in the rate of growth. A
record 36.84m foreign arrivals were recorded in 2014.
While an increase of 5.52% on the 34.91m arrivals in
2013, this marked a slight slowdown on the 9.84%
increase between 2012 and 2013. Even still, the coun-
try is set to meet many of its Vision 2023 tourism goals,
including welcoming 50m visitors annually. With new
hotel and transport infrastructure, as well as increased
government promotion of various tourism sub-seg-
ments, the sector is expected to remain healthy.
Challenges persist, however. Visitor spending has
remained flat in recent years, still recovering from a dip
in 2012. Furthermore, Istanbul’s diminished occupan-
cy rates during low season have some hoteliers con-
cerned about a flood of new rooms over-saturating the
market. But with a new airport set to greatly expand
capacity, anticipated growth in meetings, incentives,
conferences and exhibitions (MICE) tourism, and rap-
idly expanding medical, halal and cruise ship segments,
the sector appears to have a promising future.
BY THE NUMBERS: The tourism industry’s governing
body, the Ministry of Culture and Tourism (MoCT), has
played an increasingly proactive role in the sector’s
development since President Recep Tayyip Erdoğan –
then prime minister – launched the Vision 2023 eco-
nomic development plan in 2007. Among the targets
set out for achievement before its 2023 centenary,
Turkey aims to attract 50m visitors annually, become
the fifth-largest tourist destination worldwide and gen-
erate $50bn in annual revenue.
Visitor arrivals have more than doubled in the past
decade, with expansion driven by increased government
initiatives to grow the industry, a rush of foreign invest-
ment and international brands entering the market
and a well-developed flight network located at the
crossroads of three continents. A comprehensive range
of market sub-segments is represented within the coun-
try: from the traditional sun, sand and sea segment to
medical to MICE, halal and cruise ship tourism.
Turkey’s tourism sector has much to offer, including
11 UNESCO World Heritage sites, 352 Blue Flag beach-
es, 19 Blue Flag marinas and 20 international-stan-
dard golf courses. Tourism revenues have been rising
steadily as a result of increased international attention
and a sizeable domestic tourist base.
While Istanbul is still the most popular port of entry
to the country, the southern region has seen an enor-
mous uptake in visitor arrivals since 2011. In 2013
Erdoğan announced that the government had invest-
ed TL13bn (€4.58bn) in Antalya’s development since
2002, and data from the MoCT found that Antalya was
the most popular city for tourist arrivals in 2012 and
2013, and a close second behind Istanbul in 2014. The
city reported 11.50m arrivals in 2014, just behind Istan-
bul’s 11.82m. The south-western city of Muğla ranked
third, with 3m visitors recorded in 2014.
PROGRESS: Given its progress in attracting tourists,
Turkey’s goal of attaining 50m tourists annually by 2023
is certainly feasible: in fact, the World Tourism and Trav-
el Council (WTTC) projects that by 2023, the country
will attract 50.77m visitors annually. Turkey’s Tourism
Investor’s Association (TYD) gave an even brighter
The number of visitors to
Turkey has more than
doubled in the past 10
years, with 2014 witnessing
a record 36.84m foreign
arrivals. As part of its Vision
2023 development plan,
the government aims to
attract 50m visitors
annually by 2023.
While Istanbul was the
country’s most popular
entry point in 2014,
welcoming 11.82m visitors,
the city of Antalya was a
close second with 11.50m
visitors.
176
Diverse appealAn increasingly versatile tourist offering is ensuring continued sector growth
www.oxfordbusinessgroup.com/country/turkey
TOURISM OVERVIEW
forecast, predicting that the country will reach 60m vis-
itor arrivals by 2023. “50m visitors is something we
could achieve before 2023,” Kerem Demircan, general
manager at Midtown Hotel, told OBG. “With a growing
supply of hotel rooms and the construction of the new
Istanbul airport, there is no doubt we can achieve and
even surpass these figures by 2023.”
INCOME: Tourism income has grown impressively in
recent years. The WTTC expects tourism spending will
grow by 4.6% annually to reach TL131.8bn (€46.4bn),
or 4.7% of GDP, by 2025. WTTC figures include income
generated from hotels, travel agents, airlines and oth-
er passenger transportation services, as well as restau-
rant and leisure industries supported by tourists.
Visitors in the leisure segment dominate tourism,
with Turkey offering a diverse array of historical and
archaeological sites, as well as ample variety in climate
and culture. The WTTC found that leisure travel spend-
ing generated 84.4% of direct travel and tourism GDP
in 2014, compared to 15.6% for business travel spend-
ing. WTTC projects 2015’s figures to increase by 2.7%
for leisure, and 1.4% for business, reaching TL129bn
(€45.4bn) and TL23.6bn (€8.3bn), respectively.
Turkey’s domestic segment is also growing; Turk-
Stat’s figures for the first three quarters of 2014 showed
a 25% increase in total expenditure by domestic tourists,
compared to the same period in 2013. The WTTC proj-
ects domestic travel spending to grow by 1.7% in 2015
to reach TL68.3bn (€24.1bn), and rise by 4.2% annu-
ally to reach TL103.1bn (€36.3bn) in 2025.
Despite good overall growth, operators have high-
lighted low visitor spend as a challenge for the indus-
try. Foreign visitors accounted for 80.97% of foreign
tourism revenues in 2014, with Turkish citizens living
abroad comprising the remainder. However, while vis-
iting Turkish citizens spent an average of $1130 per capi-
ta, foreign visitor spend averaged just $775.
“The problem is that expenditures per person for
foreigners have not risen in several years, and are not
expected to increase soon, which we as an industry need
to work on,” Tugrul Temel, development director at
Hilton Worldwide’s Istanbul office, told OBG.
However, the industry’s contribution to employment
is increasing; the WTTC reports that travel and tourism
generated 580,000 jobs directly in 2014 (2.2% of total
employment); and the number of jobs generated is
expected to rise by 5.9% in 2015. By 2025, the WTTC
expects tourism to generate 915,000 jobs in Turkey.
HOTELS: Turkey’s hotel capacity is set to grow substan-
tially. Invest in Turkey reported in 2013 that licensed
hotel facilities increased 48% between 2005 and 2012,
with the country now offering guests 715,692 beds.
The TYD projects the country will need to add an addi-
tional 1.5m hotel rooms by 2023 to meet demand.
According to the Istanbul Convention & Visitors
Bureau (ICVB), Istanbul offers 94,000 hotel beds and
over 170 four- and five-star hotels. Significant poten-
tial exists outside of Istanbul; while the city is often
viewed as the largest tourism city in Turkey, its hotel
numbers fall short of Antalya, which offers over 400,000
guest beds and 260 five-star hotels, according to the
International Congress and Convention Association
(ICCA). Izmir, with just 29,000 beds, is hoping to expand
its offerings via increased foreign hotelier investment,
according to Invest in Turkey. There is some concern
from Istanbul’s operators, however, that with low sea-
son occupancy rates averaging 25-35%, an influx of new
hotel rooms in the city will over-saturate the market.
“During the high season there is probably space for
more hotels, but with Istanbul Atatürk Airport already
at full capacity, supply is the same for many more hotel
rooms. You’re spreading the same amount of butter over
a larger piece of toast. High season premium is need-
ed to compensate for the low season, when we’re all
fighting over the same slice,” Massimilliano Zanardi,
general manager of the Ritz-Carlton Istanbul, told OBG.
Resorts are becoming increasingly popular; while
ownership of summer residences is common for domes-
tic tourists, a rise in disposable income domestically is
leading families to choose large, all-inclusive resorts for
summer holidays, signalling significant investment
potential. The example of Bodrum, where Swissôtel
Resort and Nikki Beach Resort are opening shortly (in
June 2015 and spring 2016, respectively), demonstrates
the market potential for international investors.
Turkey’s hotel offerings include 165 chains, 15% of
which are international brands, according to Invest in
Turkey. Hotel beds are expected to greatly increase on
the back of new foreign investment, especially in Istan-
bul, where new offerings from Hilton, Mondrian and
Sheraton are opening in 2015. Internationally brand-
ed hotels are in shorter supply outside of Istanbul and
Ankara, signifying further investment opportunities for
international operators (See analysis).
MICE: Business tourism holds significant potential in
Turkey, and Istanbul is becoming a high-profile MICE
tourism destination, with national carrier Turkish Air-
lines offering over 239 direct destination flights between
Istanbul and five continents, and an additional 300
international airlines serving two major airports on the
European and Asian sides of the city. Along with every
other segment, MICE activities are expected to expand
even further with the opening of the Istanbul New Air-
port, which will be the world’s largest and offer an
177
THE REPORT Turkey 2015
SOU
RCE:
TU
IK
Tourism sector income, 2004-14 (bn $)
0
7
14
21
28
35
20142013201220112010200920082007200620052004
Overall income from
tourism has grown
impressively in recent
years, and is expected to
reach €46.4bn by 2025.
Nonetheless, concerns
remain about the declining
expenditure rates of
foreign visitors, who have
consistently spent less than
domestic tourists in recent
years.
TOURISM OVERVIEW
annual capacity of 90m passengers when it opens in
2017. Capacity is eventually expected to rise to 150m.
“MICE is a rising star, and the most productive area
of tourism at the moment. There is tremendous poten-
tial in the MICE segment, as evidenced by recent con-
struction of exhibition halls and conference centres in
Istanbul and elsewhere,” said Demircan.
In a 2014 report by the ICCA, Istanbul was the eighth-
most popular conference destination worldwide, host-
ing 146 international meetings in 2013. The city can
accommodate events of up to 30,000 people, accord-
ing to the Istanbul CVB, with offerings including seven
purpose-built convention centres, three exhibition cen-
tres, and a large selection of palaces, waterfront ven-
ues, and convention hotels.
Outside of Istanbul, MICE tourism has room for growth,
and an increasing number of first- and second-tier
cities are seeing new construction and renovation proj-
ects catering to the MICE segment.
Antalya is one such city. In November 2014, when
Antalya hosted the 53rd ICCA Congress, ICCA President
Arnaldo Nadone noted in his programme notes that
“21st century Antalya is reinventing itself as a top qual-
ity, modern and international conference destination,
building on its tremendous success over recent years
in the leisure tourism industry.”
Izmir is also making strides in increasing its MICE
activities, jumping more than 100 places in ICCA’s inter-
national convention cities ranking. The new Izmir Fair
Exhibition Centre opened in 2014, featuring 80,000 sq
metres of space, with the existing exhibition centre set
to be converted into a smaller 24,000-sq-metre con-
ference centre and mixed-use development. The Izmir
International Fair, Turkey’s oldest trade show, is set to
celebrate its 85th anniversary in 2016, and attracts 3m
visitors annually, including 40,000 foreign visitors.
At nearby Kuşadası, the 43,000-sq-metre Ephesus
Convention Centre opened in August 2013. Business
travellers have the added touristic draw of the ruins of
Ephesus, currently under consideration to become
Turkey’s 12th UNESCO World Heritage site. Other
UNESCO sites in Turkey include the archaeological site
of Troy, Göreme National Park, the rock sites of Cap-
padocia and the Neolithic site of Çatalhöyük, with evi-
dence of human activity dating back to 7200 BC.
HALAL: Halal tourism is a rapidly expanding segment
worldwide, with the industry expected to reach a val-
ue of $160bn by 2017. Designed for Muslim families
and business travellers who abide by sharia rules, the
segment offers hotels with separate swimming pools
and beaches for women and men, halal-certified food
and kitchens, and non-alcoholic beverages. Muslim
tour operators may also provide pork- and alcohol-free
flight options, facilities with prayer announcements
and religious broadcast TV options.
Turkey’s touristic offerings, adaptable hospitality
industry, and proximity to Arab countries have made it
a significant player in the halal tourism market; in March
2015, Turkey took second place in the MasterCard-
CrescentRating Global Muslim Travel Index. Evaluated
on attentiveness to the needs of Muslim travellers,
including the presence and accessibility of halal restau-
rants and the provision of prayer rooms in airports,
malls, and hotels, the survey ranked Turkey ahead of
the UAE, Qatar, Saudi Arabia, Singapore and Morocco.
A 2014 survey by the Mediterranean Union of Hotel
Owners reported that there were 75 halal-friendly
hotels currently operating in Turkey. Muslim-friendly
offerings include the Caprice Thermal Palace, the Adenya
Beach Resort & Hotel, the Karya Hotel and the Şah Inn
Paradise, and are mainly located in the southern, Aegean,
north-western and Black Sea regions.
HEALTH: With a highly skilled, multilingual workforce
and relatively low equipment and HR costs, Turkey’s med-
ical tourism segment holds formidable potential for
the industry. In 2014, 496,000 foreigners received treat-
ment in Turkish hospitals, according to Invest in Turkey.
The Ministry of Health (MoH) expects health-related
tourism to grow to $20bn by 2023, serving 2m inter-
national patients. The government has been working
hard to promote investment in the sector, offering
incentives to providers and launching a worldwide mar-
keting campaign to attract more patients.
In 2013 the MoH began investing in state-run research
hospitals, focusing on core areas that are expected to
rise in international popularity over the next decade.
In 2014 the ministry also launched a campaign enti-
tled “Turkey: Right Choice for your Life,” promoting the
most popular segments of Turkey’s medical tourism
industry abroad: cosmetic surgery, orthopaedics, car-
diology and ophthalmology.
Booklets in a variety of languages, including English,
French, Spanish and Arabic will be distributed to air-
line passengers, espousing the benefits of medical
tourism in Turkey, as well as offering information on
accredited health institutions and the services they
provide. The MoH also plans to launch as many as 20
new websites to promote medical tourism, according
to Invest in Turkey. The campaign aims to increase
Turkey’s health tourism target of $5.6bn to $10bn by
2018, and to compete with other leading medical
179
THE REPORT Turkey 2015
The Ministry of Health is pursuing a promotion campaign to grow medical tourism to $20bn by 2023
The meetings, incentives,
conferences and exhibitions
segment is thriving thanks
to new venue openings in
Istanbul, Kuşadaşı and
Izmir. The 2014
International Congress and
Convention Association
ranked Turkey as the eighth
most popular destination
for conferences and
conventions worldwide.
Turkey is well placed to
profit from the growing
halal tourism segment.
Evaluated on factors such
as the presence and
accessibility of halal
restaurants and the
provision of prayer rooms in
airports, malls and hotels,
the country took second
place in a 2015 Muslim
travel index.
TOURISM OVERVIEW
tourism destinations, including Dubai, Thailand, India
and Singapore (See Health chapter).
CRUISE SHIPS: Cruise ship tourism holds significant
potential for Turkey, and increasing activities in the sea
tourism segment has been listed as a priority in the Vision
2023 tourism master plan.
The Mediterranean region is ranked as the second-
largest cruise market globally after the Caribbean. A July
2013 report by the International Association of Mar-
itime Economists (IAME) found that cruise operators
deploy 25% of their vessels with a capacity of 29.5m
bed-days to the Mediterranean region, with activities
expected to increase in the coming years.
The Izmir Chamber of Trade (IZTO) moved to create
a Union of Turkish Cruise Ship Ports in 2012, identify-
ing 13 port cities that hold significant potential for
cruise ship growth. Ports in Istanbul, Kuşadası, Izmir
and Marmaris are the most popular cruise destinations
in Turkey, with Kuşadası, Bodrum, and Marmaris all host-
ing specifically designated cruise ship terminals.
In 2012 the Anatolia News Agency reported that
passenger numbers in Turkey grew by 276% between
2002 and 2011. The industry has grown by 10% annu-
ally, with 1623 ships carrying 2.2m passengers in Turkey
in 2011. Long-term demand is expected to grow, espe-
cially with a growing segment of Turkish tourists choos-
ing cruise ship holidays departing domestically.
The Port of Istanbul is the largest cruise port in Turkey
in terms of traffic. Ideally located on the Bosphorous
strait – the only sea passage into Black Sea countries
– Istanbul is in an advantageous position to increase
its role as a regional hub, with cruise line operators
increasingly looking to Romania, Bulgaria, Russia and
Georgia for future market expansion. However, cruise
ship growth in Istanbul is slightly lower than the region-
al average of 13%, according to the IAME report, which
suggested Istanbul could increase its current market
share if it improved port congestion and capacity issues.
Kuşadası is also poised to see cruise activities expand.
The MoT reported Kuşadası welcomed 563,817 passen-
gers in 2012, many drawn by the ancient ruins of Eph-
esus nearby. Royal Caribbean Cruise Lines owns a 27.5%
stake in the port, and the line planned 44 cruise ships
for Kuşadası in 2014, with the port receiving over
700,000 cruise ship passengers.
OUTLOOK: Tourism growth remained strong in 2014,
with rising visitor arrivals in Antalya, Istanbul, and region-
al cities expected to drive hotel and operator expan-
sion well into 2023. Although visitor spending and
capacity issues pertaining to the new airport and ris-
ing influx of hotel rooms remain, the government is lob-
bying hard to increase foreign investment, grow the
industry nationwide, and increase visitor spending.
With all major sub-segments – especially MICE, med-
ical, halal, and cruise ship tourism – forecast to rise sub-
stantially in the coming years, Turkish tourism’s inter-
national standing and contribution to its domestic
economy will improve significantly in the years to come.
180
Following national sector
trends, the cruise ship
segment has witnessed
substantial growth. The
segment has grown by 10%
annually since 2002, with
1623 ships carrying 2.2m
passengers in 2011.
TOURISM ANALYSIS
A spate of high-end hotel offerings will enter the market in 2015-16
New infrastructure and investment will be critical to
reaching tourism targets as Turkey barrels towards its
Vision 2023 goals, including welcoming 50m visitors
and earning $50bn in tourism revenues annually. Hote-
liers in Istanbul, the country’s largest city, are invest-
ing heavily in new offerings, with thousands of new
rooms set to enter the market in 2015. More signifi-
cantly, the government is moving to increase its trans-
portation capacity through a series of infrastructure
upgrades, including construction of the Istanbul New
Airport, which will be the world’s largest commercial
air transport hub and offer capacity for 150m trav-
ellers when all stages of construction are complete.
But the largest potential for infrastructure invest-
ment actually exists outside of Istanbul, on the nation’s
coastlines, where hoteliers and resort operators are
rushing to set up shop along the Aegean Sea to the
west, the Black Sea to the north and the Mediterranean
Sea in the south, as well as in second-tier urban cen-
tres. With government incentive and promotion activ-
ities at an all-time high, the future looks bright for the
Turkey’s tourism infrastructure.
REBOUND: Although negatively impacted by the
2008 economic crisis, Turkey’s tourism sector has
rebounded in recent years, with the number of hotel
facilities growing by 48% between 2007 and 2012,
according to the Investment Support and Promotion
Agency (Invest in Turkey). Today the country offers vis-
itors 715,692 beds and 2800 hotels.
The majority of these are located in the southern
city of Antalya, a longstanding tourism hotspot offer-
ing over 400,000 beds and 260 five-star hotels. Istan-
bul offers 94,000 beds across 1320 establishments,
while Muğla and Izmir hold 90,000 and 29,000 beds,
respectively. Turkey’s Tourism Investors Association
(TYD) projects visitor numbers to rise to 60m annu-
ally by 2023, well surpassing Vision 2023’s target. The
TYD anticipates that the sector will require at least
1.5m new hotel beds, $24bn in private investment, and
$15bn in government support to reach this target.
Within Turkey there are 165 chain hotels, with inter-
nationally branded facilities comprising 15% of the
total. Hilton International’s portfolio is the largest in
the segment, offering 22 facilities spread across 15
cities, with a further 23 under development. Hilton
International are followed by Intercontinental Group
with 16 hotels, Anemon Hotels (16), Best Western
International (15), Dedeman Hotels (14), and Crystal
Hotels Resorts and Spa (11). Others, including Accor
Hotels Turkey, Rixos Hotels, Wydham Hotels and Mar-
riott, also have a presence in Turkey.
“Within the last decade, the government has recog-
nised Turkey’s potential to attract tourism investment,
and has been quite proactive in developing the indus-
try,” Tugrul Temel, development director at Hilton
International in Istanbul, told OBG. “We continue to
hear positive sentiment from the market.”
GOVERNMENT INCENTIVES: There are a number of
government support and incentive schemes for
tourism operators in Turkey. The main legislation cov-
ering incentives for the tourism industry is Law No.
2634, offering a host of benefits to investors, includ-
ing loans, public land allocation, provision of commu-
nication facilities, reduced utilities rates and funding
for up to 15% of investments over 20 years, supplied
by the Tourism Development Fund. Law No. 1319 pro-
vides income and corporate tax exemptions for tourism
entities within their first five years of operation, while
private institutions such as EXIM Bank provide loans
to tourism promotion and travel agencies in Turkey.
The Ministry of Culture and Tourism (MoCT) has
allocated significant funds to tourism investment,
reporting that infrastructure funding to provinces
and municipalities for tourism development increased
by 425% between 2002 and 2012 to reach TL129m
(€45.42) in 2012. According to the data gathered by
Mediterranean Tourist Hoteliers Association (AKTOB),
107 new tourism projects received government incen-
tives worth more than TL1.4bn (€492.94m) in the
first three months of 2013 alone. Of these, 38% are
Spurred by the ongoing
development of the
Istanbul New Airport,
Istanbul’s hotel capacity
will continue to increase.
However, the largest
potential exists outside of
Istanbul, where
government incentives are
driving touristic growth in
the Aegean, Mediterranean
and Black Sea regions.
181
THE REPORT Turkey 2015
It is anticipated that 1.5m
new hotel beds, $24bn in
private investment and
$15bn in government
support are required to
meet Turkey’s Vision 2023
tourism targets.
Making roomRising visitor numbers have prompted a rush of international hoteliers
TOURISM ANALYSIS
three-star, 36% four-star, and 13% five-star hotels,
with 38% located in Antalya and 12% in Istanbul.
In addition to physical infrastructure, e-government
offerings are also aimed at improving tourism serv-
ices. In January 2015 the government implemented
the e-visa system, in which visitors should apply for a
tourist visa online for $20 before arriving in Turkey,
as a means to eliminating the waiting times to get a
visa on arrival. Applications for a new e-visa can be
made from up to three months before departure until
24 hours before travel, and cruise ship passengers stay-
ing less than 72 hours will not need a visa.
ISTANBUL: Istanbul is set to benefit most from
upcoming infrastructure upgrades. The city has 20,000
hotel rooms entering the market by the end of 2015,
according to the International Congress and Conven-
tion Association (ICCA). Hotel openings for 2015 are
off to a luxurious start: SoHo House opened its doors
in March, with 87 rooms in total, including 17 mez-
zanines and one apartment, followed by the St. Reg-
is Hotel in the high-end Nişantaşı neighbourhood,
with 118 rooms and suites. Raffles Istanbul opened
in the fall of 2014 at the Zorlu Centre, boasting 181
rooms and suites in a mixed-use development.
Hilton in particular has shown aggressive investment
in Istanbul’s hotel industry over the past several years.
The Hilton Bomonti, the city’s largest hotel, opened
in January 2014 in the Şişli neighbourhood and offers
829 rooms and 12,000 sq metres of event space. The
Hilton Istanbul Kozyatağı Conference Centre and Spa,
offering 320 rooms, opened in late 2014. “We regard
Istanbul as a city with many opportunities, and with
offerings across all segments of the tourism sector –
from mid-market to luxury,” said Temel.
The Hilton Garden Inn Istanbul opened in January
2015, with 126 guest rooms within a mixed-use retail
space, and the Hampton by Hilton Dolapdere, open-
ing in 2016, will offer a further 170 rooms in central
Istanbul. In Izmir, Doubletree by Hilton Izmir-Alsancak
involves a $1m refurbishment of the existing Yıldızhan
Hotel, bringing total room numbers to 115, while the
Hilton Garden Inn Izmir Bayraklı will offer 182 rooms
and eight suites when it opens in 2016. Other proj-
ects in the pipeline include a Park Inn by Ataturk Air-
port, and a Fairmont, due to open in 2016.
THIRD AIRPORT: Ongoing infrastructure develop-
ment and government investment will help Istanbul’s
operators increase their activities. Building for the
much anticipated third Istanbul airport is underway,
with an ultimate capacity of 150m travellers, which
would make it the largest airport in the world. The new
airport’s first phase is scheduled to be complete in
2017, with an initial capacity of 90m.
The airport will be near the Black Sea coast on
Istanbul’s European side, gradually replacing the exist-
ing Atatürk Airport and providing much-needed extra
capacity for national carrier Turkish Airlines. Consult-
ing firm Arup is currently overseeing a master plan
with the Turkish consortium of Cengiz, Mapa, Limak,
Kolin and Kalyon, who won a concession to build and
operate the airport for 25 years in May 2013.
OUTSIDE ISTANBUL: With the majority of arrivals
and visitors flocking to destinations outside of Istan-
bul, coastal regions in the south hold significant poten-
tial for infrastructure investment.
In its Vision 2023 tourism master plan, the MoCT
identified the Mediterranean and Aegean regions as
a focal area for increased government investment in
infrastructure. The Mediterranean-Aegean Tourism
Infrastructure Coastal Management Project was cre-
ated as a result, with plans to implement a number
of infrastructure projects aimed at improving potable
water, sewage, waste treatment, and disposal facili-
ties along 2000 km of coastline between the cities of
Antalya and Içel by 2023. The region also falls within
the government’s “high incentive” zone, with increased
tax exemptions, government land allocations, and
other benefits on offer to developers in the area.
The private sector has taken note, with Top Hotel
Projects reporting that 16 new resorts offering 6000
new beds opened along the Mediterranean coast dur-
ing 2014, including the 501-room Nirvana Lagoon
Villas and Suites in Kemer, and the 533-room Regnum
Carya Golf & Spa Resort in Belek.
On the Aegean Coast, Bodrum’s recently added
offerings include the Swissôtel Resort Bodrum Beach,
a 66-room beachfront property opening in Turgutreis
in June 2015, while its Bodrum Hill urban resort will
open in 2016 with 65 rooms and 35 private resi-
dences. Nikki Beach’s Bodrum development will span
40,000 sq metres and offer 57 private suites and vil-
las when it opens in the spring of 2016.
Further north, Hilton is set to open the 147-room
Hampton by Hilton in Kocaeli, one of the country’s most
affluent cities, in 2016. Temel said the chain intends
to continue to expand beyond Istanbul in the coming
years. “We believe there is further potential in the Turk-
ish market. Every year Turkey attracts record numbers
of visitor arrivals, and we see this trend continuing
into the future,” he said. “The country has many
resources and tools underpinning its momentum.”
182
With a spate of hotel openings imminent, Istanbul is expected to continue to grow as a tourist attraction
The 2000 km of coastline
between Antalya and Içel
has been targeted as a
“high incentive” zone, with
increased tax exemptions
and government land
allocations. In 2014 the
private sector responded
with 16 new resorts
offering 6000 new beds,
and further high-profile
openings are scheduled for
2015-16.
www.oxfordbusinessgroup.com/country/turkey
183
TaxIncome tax rate calculated on a progressive basis
Better coordination needed for policy implementation
Efforts under way to boost voluntary tax compliance
Taxes on employment could harm investment prospects
TAX OVERVIEW
Efforts are being made to encourage voluntary compliance
Tax systems have a high level of impact on econom-
ic development. One of the topics criticised in Turkey
is the failure to use tax to serve development to the
desired level. Therefore, the authorities need to be
aware of how tax policies can be used as an effective
tool in rapid, fair and balanced development attempts,
and introduce the necessary regulations to that effect.
Laws in the Turkish taxation system can be com-
plex, and may cause conflicts between the fiscal
administration and taxpayer. To create a more confi-
dent environment, regulators should ensure that tax
rules are as stable and predictable as possible to allow
investors to plan for the future, and keep any increas-
es in costs for businesses to a minimum.
Moreover, the administration should be committed
to providing a high-quality service to taxpayers, includ-
ing a commitment to voluntary compliance by taxpay-
ers and enabling the collection of tax revenue with
the aid of IT platforms and services.
TAX PROCEDURE ACT: The Tax Procedure Bill draft-
ed by the Tax Council as a result of efforts to renew-
ing tax laws was made public on September 30, 2011.
However, no changes have been made so far.
INCOME TAX ACT: The Income Tax Bill was present-
ed to the Turkish Grand National Assembly on June
12, 2013, and remains pending as a bill. If enacted,
the provisions of the Income Tax Act and Corporation
Tax Act will be combined under the rubric of the
Income Tax Act. This piece of legislation aims to encour-
age voluntary compliance while increasing the amount
of revenue generated from direct taxes. Items sched-
uled to be changed by the bill are as follows:
• Encouraging investments, production, employment
and savings;
• Enhancing voluntary compliance with taxation;
• Broadening the tax base;
• Reinforcing tax security;
• Introducing regulations in compliance with social
and environmental policies; and
• Enhancing flexibility and efficiency in enforcement.
BRINGING CLARITY: The bill deals with various tax
exemptions, immunity and other taxation matters
concerning each income element in the same chap-
ter. As a result, it aims to bring clarity to existing laws.
Changes to withholding provisions:
• Sections concerning tax deductions are covered in
a single section;
• Two withholding rates of 15% and 25 % are stipu-
lated depending on the type of income; and
• Broad authority is granted to the Council of Minis-
ters for resetting withholding rates as is the case
in existing regulations. It is expected that existing
rates will apply until the Council of Ministers adopts
a new decision.
Changes to the tax return period:
• The fourth period provisional tax return has been
eliminated; and
• The temporary tax will be at the rate implemented
on the first income tranche of the schedule in para-
graph one of Section 77 for natural person taxpay-
ers (15%) and at the rate stipulated in paragraph
four of the same section for corporations (20%).
Changes planned to the Free Trade Zone Act: Stud-
ies on a bill for changes on the Free Trade Zones Act
are ongoing and no bill has been drafted so far. The
planned changes will be as follows:
• Plot changes to fit the needs of the investors;
• Clustering and setting up of zones with infrastruc-
ture and all supporting elements for projects; and
• The provision of an efficient service for the project
owner, including the minimisation of bureaucracy
and an emphasis on promoting and marketing.
Regarding applications for permission to operate in
free trade zones under the Free Trade Zones Act, the
bill will particularly encourage the production of high-
value-added goods services production that con-
tributes to research and development. This can be done
by considering the added value that would be creat-
ed by the investment in addition to the nature and
size of the project and its contribution to employment.
184
Clarifications comingA new income tax act is in the making
www.oxfordbusinessgroup.com/country/turkey
TAX ANALYSIS
Regulations for corporations must be drawn from various acts
At present there is no definitive definition for cor-
porations under the law and there are no defined
criteria. However, it is possible to draw some con-
clusions making use of applicable provisions from the
Turkish Commercial Code No. 6102 and various oth-
er regulations as outlined below.
COMMERCIAL CODE: As stated in Section 40 of the
Commercial Code, the location of the company head-
quarters can determine whether a business is con-
sidered to be local or foreign. Under Section 40 of
the Commercial Code, “The branch offices of busi-
nesses with headquarters in Turkey will also be reg-
istered and promulgated in the Trade Registry of the
jurisdiction they are in.” However, “branch offices in
Turkey of businesses with headquarters outside
Turkey will be registered as local businesses without
prejudice to the provisions of the laws of their own
countries in connection with business title.”
BANKING ACT REGULATIONS: The Banking Act out-
lines the distinctive features of companies estab-
lished in Turkey and outside Turkey. Section 6 of the
Banking Act deals with obtaining permission for
opening a branch office or representation office in
Turkey. It states that the “establishment of a bank in
Turkey or opening of the first branch in Turkey of a
bank established outside the country will be permit-
ted, provided the requirements set in this law are met.”
The opening of representations office in Turkey
by banks established outside the country is dealt with
as follows in paragraph four of Section 6, “Banks
established outside the country may open repre-
sentation offices in Turkey with the permission of
the Council of Ministers, provided they do not accept
deposits or participation funds and operate in line
with rules to be set by the council”.
FOREIGN INVESTMENT REGULATIONS: Corpora-
tions regulated by the Direct Foreign Investments Act
No. 4875 designates businesses established under
the laws of other countries as foreign investors. Sec-
tion 2 of the act defines foreign investors as:
• Natural persons who are citizens of foreign coun-
tries and Turkish citizens domiciled abroad; and
• Legal entities and international organisations
established under laws of foreign countries.
In light of the above, it is possible to find regulations
to assist in the identification of legal entities in the
Commercial Code, the Banking Act, and the Direct
Foreign Investments Act, as well as the Mining Act.
However, there is presently no definition in Turkish
laws dealing with the nationality of corporations.
An assessment of applicable legislation shows
that the predominant opinion in Turkish law is that
companies established in Turkey under the rules of
Turkish law will have Turkish nationality.
TAXES: The major forms of taxation in Turkey are:
• Income tax;
• Corporation tax;
• Taxation on consumption;
• Value-added tax (VAT);
• Special consumption tax;
• Customs tax;
• Banking and insurance transactions tax;
• Stamp duty;
• Valuable papers duty;
• Fees duties on wealth;
• Motor vehicles tax;
• Property tax; and
• Inheritance and transfer tax.
INCOME TAX: This tax is collected on the earnings
of natural persons. Income tax in Turkey is calculat-
ed on a progressive basis and contains various
allowances, exemptions and exceptions. Income tax-
payers must meet the following criteria:
• Income must belong to a natural person. Under
the Civil Code, a natural person is a person who
can be a rightful owner under provisions of the
Civil Code and can incur a liability;
• The income must be income derived in a calendar
year. The taxation period for the purposes of
income tax is a past calendar year;
185
THE REPORT Turkey 2015
Drawing down dutiesA look at how tax law deals with corporations
TAX ANALYSIS
• Income can be defined as the sum of any earn-
ings and revenues. The sum of all earnings, claims
and earned income for the year is subject to income
tax. This is the case even if it has not come into
possession directly; and
• Income is the net total of all earnings and revenues.
Any expenses incurred and to be incurred in deriv-
ing the income are deducted and the remaining
portion becomes subject to taxation. In calcula-
tions of net earnings and revenue, expenses that
are specified in law will therefore be deducted
from the gross income.
There are two types of taxpayers, full-fledged tax-
payers and foreign-based taxpayers. Natural per-
sons residing in Turkey who are taxed in Turkey on
all income derived within and outside the country’s
borders are treated as full-fledged taxpayers.
Conversely, natural persons not residing in Turkey
are defined as foreign-based taxpayers and are taxed
solely on income obtained in Turkey. Income derived
by such taxpayers as a result of their operations
abroad are excluded from income tax.
CORPORATION TAX: Corporation tax is levied on cor-
porate earnings. The same elements deemed to be
income under income tax regulations also apply to
corporation tax. Regardless of which elements a
corporation has obtained an income from, these
continue to be classified as corporate earnings.
In short, the income elements are the same for
both income tax and corporation tax. As a result, the
income must be annual, real, net, overall and accrued.
Income that is not covered by income tax will not
be considered under corporation tax either.
Corporation Tax Act No. 5520 has been put into
effect and was published in the Official Gazette of
June 21, 2006, No. 22205, as a result revoking the
Corporation Tax Act of June 3, 2005, No. 5422. The
current rate for corporation tax is at 20%. The earn-
ings of the various types of corporations listed below
are subject to corporation tax:
• Share capital companies;
• Cooperatives;
• Economic state enterprises;
• Economic enterprises of associations or founda-
tions; and
• Business partnerships.
Corporation tax is calculated on corporate income
derived by taxpayers and specified in the first sec-
tion of the act during a given accounting period.
Taxes that are imposed on spending can be cate-
gorised into three main groups:
• Taxes on consumption items;
• Taxes on transactions; and
• Taxes on value-added goods.
VAT was introduced into the taxation system by an
act of October 20, 1984, No. 3065, and was put into
effect as of January 1, 1985. The tax covers the fol-
lowing subjects:
• Deliveries and services as part of commercial,
industrial and agricultural operations;
• Imports of any goods and services; and
• Deliveries and services arising from operations
that are required to be covered by the tax but are
not included among these specified lines of busi-
ness which has special taxation characteristics.
VAT payers may be listed as follows:
• In the delivery of goods and rendering of servic-
es, those who deliver such goods or render such
services;
• In importing of goods and services, those import-
ing the good or services; and
• In leasing deemed to be property leasing under
the Income Tax Act, those leasing out such goods
and rights.
In terms of an event that leads to VAT, the concepts
of the delivery of goods and the rendering of serv-
ices are extremely important and must be clarified.
Delivery is the transfer of the right of disposition on
a good by the owner or his agent to the purchaser
or his agent. Services, on the other hand, may take
place by doing, processing, creating, manufactur-
ing, repairing, cleaning or safekeeping something
or pledging not to do something.
STAMP DUTY: This is a tax collected on documents
showing the validity of legal transactions between
individuals and corporations. The payer of the stamp
duty is the person who signs the instruments sub-
ject to the stamp duty.
If one of the signatories is exempt or a govern-
ment office, the taxpayer of the stamp duty will be
the non-exempt person. If the provisions of the
instrument executed abroad are implemented and
inured from benefitting domestically, such transac-
tions will be subject to the payment of stamp duty.
CREATING AN EFFECTIVE STRUCTURE: Taxation
systems must adapt to the broader changes occur-
ring in economic and social life. This dynamic struc-
ture enables a tax system to become more rational
and able to balance the competing demands of fair-
ness and efficiency that drive a modern economy.
Tax reform consists of the redistribution of the
national tax load among various social segments.
Objectives of tax reform should be the following:
• To ensure tax justice;
• To enlarge the tax base;
• To prevent the growth of an informal economy;
• To make tax legislation simple to understand and
easily implementable; and
• To employ the fairness function in income distri-
bution of taxes most effectively.
A skewed income distribution weakens the middle
segments of society even as the number of signifi-
cantly rich individuals continues to grow. That there
are fewer wealthy individuals in Japan, one of the most
developed economies of the world, than in Turkey,
illustrates the extent of the disparity in wealth.
To resolve this situation, we propose that individ-
uals should be asked to declare the sources of
their wealth. To this end, the authority included in
section 30/7 of Tax Procedure Act revoked by Act
No. 4783 regarding questioning the source of expens-
es and savings should be re-issued to audit agents.
186
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TAX ANALYSIS
Foreign investment can have an important multiplier effect
Countries around the world have been making sig-
nificant attempts to further direct foreign capital
investment. In a globalised economy, the degree of
foreign investment that a country attracts can have
a significant multiplier effect, contributing to tech-
nological advances, employment opportunities and
the ability to invest more in welfare.
Keeping the state’s taxation system up to date as
economies become more integrated on the global
stage is especially important for emerging markets
such as Turkey in their quest to attract direct for-
eign capital investments into the country.
Direct foreign capital investments have grown rap-
idly in size on the international level since the 1980s.
The relatively cautious view of foreign capital that
emerged at the end of the Second World War was
replaced by an embrace of a globalised economy from
the 1980s onwards. In the aftermath of the war eco-
nomic discussion was dominated by the concern of
how best to limit and control foreign capital flows
and nurture a national economy. In recent decades,
however, the question at the forefront of policy-
making has been how to attract foreign capital.
Therefore, the globalisation of capital has driven
countries to employ various instruments to attract
external investment. One of the most important
tools in this regard is tax incentives.
TAX INCENTIVE POLICIES: The success of any incen-
tives policy will ultimately be determined by its effec-
tiveness as it is implemented in practice. In terms of
taxation, we can define effectiveness as the system
having the sufficient power to channel investments
into targeted fields and sectors. Moreover, this should
be done at rates that are desirable and feasible.
However, evaluations of tax incentives implement-
ed in Turkey have suggested that economic changes
since the 1980s have eroded the effectiveness of
this policy. The government opted for investment
allowance exemptions as the most effective tool
with which to encourage investment, while the tax
advantage afforded to corporations decreased by a
third. Even in the case of an investment allowance
of 100%, the maximum incentive, the investor was
only able to get back 25% of the total investment
amount, which can be attributed in part to the preva-
lence of rent-seeking, as well as the ever-expand-
ing amount of government regulations with which
businesses have to contend.
The incentives in the tax system have a dual struc-
ture. On the one hand, tax incentives have been
implemented by way of changes made to provisions
regarding exemptions and exceptions. On the oth-
er hand, there has been a concerted attempt to
reduce the tax load of the rent-receiving segment,
including interest, dividend and rent, by way of low
rate and withholding at source taxation directed by
Council of Ministers decrees.
FOREIGN CAPITAL INVESTMENTS: The importance
of taxation policy and incentives in terms of direct
foreign capital investments have both increased. For
example, the impact of tax rates on investment deci-
sions tends to be greater for multinational compa-
nies oriented towards exports.
Therefore, the executives of such firms pay close
attention to the development of government poli-
cy on taxation, given its direct and significant impact
on investment decisions.
TAX RATES: Taxation policy, while not necessarily
determining the decision of whether or not to invest
abroad, can exert a significant influence over the
choice of one investment destination over another.
The taxation in the host country has a varied
impact depending on whether the investment is ori-
ented to the marketplace or funds. In a situation
where all other conditions are equal, it may be an
advantage to invest in countries with low tax rates.
So as to keep up with the frantic pace of global
economic competition, countries are today increas-
ingly engaged in simplifying their tax systems and
reducing their tax rates to attract investors. The rate
187
THE REPORT Turkey 2015
Attracting attentionRecommendations for improving the investment climate
TAX ANALYSIS
of corporation tax, which affects the profitability of
multinationals and so is very pertinent to foreign
investors, has been a particular focus.
In Turkey, corporation tax rates have decreased so
that both local and also foreign capital could ben-
efit in terms of tax. The corporation tax rate was set
as 20% as of 2007 as per Act No. 5520. Considering
the tax rates of Turkey’s potential rivals, this has
helped the country attract foreign investors.
INDIRECT TAXATION: An important factor influ-
encing the decision of whether to invest in a for-
eign country is the impact of indirect taxes in the
host country on input costs. Presently, for firms oper-
ating in the industrial segment, taxes on energy,
which is the most basic input for firms, are at a high
level compared to other countries.
The most expensive electricity in OECD member
countries is found in in Italy, Japan and Turkey. Approx-
imately one half of electricity consumed in Turkey is
used in industry. The tax rate on electricity used in
production is directly linked to production costs.
Countries with the highest ratio of the tax calculat-
ed on the cost of electricity used in industry to its
price are Italy, Norway and Turkey.
HIGH EMPLOYMENT TAXES: The following calcu-
lation has been made for the present state of employ-
ment taxes in Turkey: in 2007, out of every 100 liras
that was paid by an employer to employ a worker,
only 71 could make their way to the pocket of a
worker. In 2008 the amount going into the pocket
of the average worker dropped further to 70 liras.
However, by 2009, 79 liras out of each 100 lira paid
by the employer could go to the pocket of the work-
er. This can be attributed to the implementation of
a policy ensuring a minimum subsistence allowance.
According to OECD data, Turkey has the highest
weight of employment taxes among the 30 OECD
countries. An examination of OECD data shows that
in top-ranking Turkey, 42.7% of the average labour
cost is allocated to employment taxes. This rate is
26.6% across the OECD as a whole and as low as 16.4%
in the US and 5.9% in Ireland.
ARBITRARY AUDITS: Circumstances that cause con-
tinuing concern for investors in terms of legal com-
pliance include the following:
• The failure to handle tax laws under an overall
government investment strategy;
• The existence of certain superfluous restrictions
on specific grounds and concerns;
• The introduction of additional conditions by reg-
ulatory and explanatory texts sometimes going
beyond the requirements laid down by the law;
• The subsequent cancellation of such texts by judi-
cial bodies;
• The determination of judicial cases in an oppos-
ing way by different judicial bodies at the same
level;
• The issuing of contradictory opinions; and
• The perception among auditors of tax audits as a
system introduced for the purposes of collecting
taxes, fines and interest.
OFF-THE-BOOKS ECONOMY: The continued exis-
tence and growth of the informal economy remains
a fundamental problem for potential investors in
Turkey. Businesses are unable to compete with a
rival that does not pay taxes or insurance premiums
because of off-the-books employment in the same
industry, or that fails to pay value-added tax (VAT),
corporation tax or income tax on off-the-books sales.
Foreign investors do not want to compete with a
strong informal economy as there is no living space
for formal foreign capital. Indeed, even local capital
moves to countries with more favourable invest-
ment climates in these conditions.
INVESTMENT ALLOWANCE EXCEPTION: The invest-
ment allowance was introduced into the tax system
to encourage private investment and to raise capi-
tal accumulation in the economy to further devel-
opment. Investment allowances increase both the
after-tax profitability of private enterprises and also
their liquidity. However, the authorities revoked Sec-
188
Turkey’s low rate of corporate tax relative to alternative destinations has helped attract investment
Turkey has the highest weight of employment tax among OECD states
www.oxfordbusinessgroup.com/country/turkey
TAX ANALYSIS
tion 19 of Income Tax Act No. 193 entitled “Invest-
ment Allowance Exception in Commercial and Agri-
cultural Earnings”, terminating the investment
allowance exception as of January 1, 2006.
The preamble of the act stated that the practice
of this exception was abandoned because the invest-
ment allowance exception was starting to be used
for tax planning and incentives for unproductive
investments in contrast to its purpose of introduc-
tion. The revoking of the investment allowance led
to criticism, as it was regarded by many as an increase
on the tax load for potential foreign investors.
EXEMPTIONS & EXCEPTIONS: Customs exemption
is an incentives tool implemented by the state by
abandoning Customs revenue. The investor is exempt
from the duty payable upon the import of the machin-
ery and equipment needed for the investment, lead-
ing to a decrease in the cost of investment. This
incentives tool is an effective one especially for
encouraging investments with high external input
requirements to realise the investment.
Of the 4179 investment incentive certificates
issued for foreign firms between 1980 and 2006,
2501 include the Customs exemption. The share
among the total is 60% by quantity. As a result, the
Customs exemption is one of the incentive tools
utilised most frequently by foreign investors in Turkey.
VAT SUPPORT: Another important tax incentive in
our country is the VAT support. It is implemented as
a VAT exemption for imported and domestic machin-
ery and equipment covered by the investment incen-
tive certificate in recent periods.
The exemptions of VAT that exist for capital goods,
machinery and equipment have made an important
contribution to reducing the financing costs of firms
in the phases of investment.
According to Section 13/d of the VAT Act, the
deliveries of machinery and equipment to investment
incentive certificate holders under the certificate are
exempt from VAT. Therefore, it has also sought to
encourage domestic machinery manufacturers. With
this incentive, investments have been encouraged
through the elimination of financial load correspon-
ding to VAT on investment.
TAX, DUTY & FEE EXCEPTION: The tax, duty and
fee exception has been implemented since 1985. Tax,
duty and fee exception is applied to project loans
obtained for investment projects with export pledges
and certain rates for five years following the com-
pletion of incentive certificate investments. The tax,
duty and fee exception is not an incentive made
available on their investments. In contrast to other
incentives, the tax, duty and fee exception, also
encourages a growth in exports.
FREE TRADE ZONE PRACTICES IN TURKEY: Turkey
has introduced a range of regulations to attract a
great degree of international capital, among which
is those relating to the free trade zones providing
advantages to foreign capital investments.
Zero taxes often apply in free trade zones, and in
addition to financial advantages such as these, they
also provide opportunities for enterprises to be set
up using foreign capital as they eliminate the rela-
tions that exist between foreign capital and the tax
authority, aiding the investment climate.
CONCLUSIONS: Based on these regulations, some
conclusions can be drawn about the state of Turkey’s
taxation system, as well as some further recommen-
dations for its future evolution:
• Under the present investment incentive system,
there is no incentive with a scope that could be
expected to affect the quantity, timing, region or
sector of investments;
• In Turkey, incentives and support provided by the
state are commonly regarded as the raison d’être
for a job, rather than as an auxiliary element that
is able to support a job. This can lead to a fund
transfer by excluding investments which can cre-
ate additional value to the country’s economy;
• In Turkey, in addition to main taxes, transition tax-
es are imposed in the form of funds, duties and
fees that businesses encounter during the invest-
ment process. Given the absence of sound data
regarding the amount of the same, no calculation
can be made on their contribution to the incen-
tive rates;
• At a time when fierce competition for incentives
has brought about increased costs for many coun-
tries, there remains insufficient data on investment
amounts and incentives;
• There are institutional conflicts, lack of coordina-
tion and ambiguity in incentives legislation. Tax
administration and investment incentive system
are conducted by several public authorities and
organisations with most of the time overlapping
and often conflicting pieces of legislation and
authorities;
• Government support must be selective when ori-
enting investment projects by industry;
• Retroactive tax regulations can create an inse-
cure investment environment for foreign investors;
189
THE REPORT Turkey 2015
The Customs exemption is frequently used by foreign investors
TAX ANALYSIS
• The informal economy can have an adverse effect
on the decisions of investors in addition to the
injustice in taxation it creates;
• Ambiguous and frequently changing tax regula-
tions, as well as delayed or unimplemented rebates,
are the other most pressing problems relating to
taxation concerning investors. These factors can
create an unpredictable environment regarding
business plans, especially for investors who are in
the process of drawing up feasibility studies; and
• Taxes on employment and indirect taxation can also
hurt the investment environment;
The following are some recommendations relating
to the taxation system for bringing more direct for-
eign capital investments to Turkey. They could have
a positive effect on the investment environment:
• Models of best practices and countries achieving
serious success regarding foreign investments
include enterprising investment strategies and
the targeting approach of this strategy;
• The country could better attract direct foreign
investment if it adopted a more systematic and
selective incentive policy that targeted a set of pri-
orities and put industries, products, regions and
firms at the centre of its focus;
• When rearranging the incentives system, it must
be ensured that the incentives like in EU countries
are based on innovation, technology and employ-
ment. The burden on the employer that creates
additional employment from the state must be
reduced. Certain incentive mechanisms oriented
to training manpower must be introduced;
• Greater incentives must be provided for produc-
tion in targeted industry, research and develop-
ment, ICT. Long-term fiscal tax policies must be
planned with strategic targets selected, and appro-
priate regulations implemented;
• The tax holiday is the most popular tax incentive
used by developing countries and transitional
economies to attract direct foreign investments;
• The concept of a “tax holiday” should be adopt-
ed and inserted into legal regulations;
• The country’s economic rivals must be monitored
closely;
• The lifting of the investment allowance, common-
ly regarded as the most important tax incentive,
has not been received favourably by a wide range
of investors. It would be more beneficial to arrange
this incentive under the same norms as EU incen-
tives. This would help to raise the competitive-
ness of local investors and succeed in attracting
more foreign investment to the country; and
• The rates of direct and indirect taxes should be
lowered to a level that can attract greater levels
of investment. To that end, a comprehensive reform
programme must be prepared, obtaining the agree-
ment of all relevant parties.
The basic criteria considered by businesses as they
select an investment location include the following
factors, and should be considered by policymakers:
• Overall economic performance;
• Legal infrastructure;
• Economic and political stability;
• The level of transparency;
• Market size;
• Availability of a skilled workforce;
• Conditions of competition;
• The level of advancement in the stock market;
• The trade and foreign currency regime;
• Tax rates;
• Physical infrastructure;
• Raw material supply;
• Strategic products; and
• Investment costs;
Indeed, the level of taxation and incentives, are just
some of the elements determining the choice of
investment destination, albeit significant ones. The
taxation system must therefore continue to evolve.
190
The presence of an informal economy can have an adverse effect on the decisions made by investors
The size of the market is an important consideration for investors
OBG would like to thank Grant Thornton for its
contribution to THE REPORT Turkey 2015
www.oxfordbusinessgroup.com/country/turkey
191
Legal FrameworkRegulation push to make Istanbul a global financial hub
Financial sector reforms to align with EU standards
Government moves to increase workplace safety
Incentives invite private investment in infrastructure
LEGAL FRAMEWORK OVERVIEW
New capital market regulations aim to grow Istanbul as a financial hub
With the primary goal of establishing a leading global
financial centre in Istanbul, the Turkish government con-
tinues to create a legal framework that will encourage
and accommodate this goal. The foundation was laid
with the recent Capital Markets Law (CML) No. 6362.
The Capital Markets Board (CMB) continues to align
Turkey’s legal basis to comply with EU regulations. The
following enactments and communiqués have been
declared by the CMB to ensure the functionality and
development of Turkey’s capital markets through the
establishment of a secure, transparent, and competi-
tive environment for investors.
NEW CATEGORISATION SYSTEM FOR BROKERS:Communique No III-37.1 No 39 & No V-134 introduced
a categorisation system for intermediaries based on
their activities, imposing a minimum capital for these
companies by July 2015. It rescinds the former license-
based approach and states the minimum capital require-
ments as: “Introducing Brokers”: TL2m (€704,200);
“Execution Brokers”: TL10m (€3.5m) and “Market Mak-
ers”: TL25m (€8.8m).
This legal change will inevitably result in mergers or
acquisitions of existing investment firms in order to meet
the minimum capital requirements.
CMB REGULATES SQUEEZE-OUT & SELL-OUT: The
procedure to determine the total expulsion price of
minor shareholders in a squeeze-out procedure has
been regulated by the Communiqué No. II-27.2, pub-
lished in November 2014. Based on Article 27 of the
CML, the Communiqué regulates for the first time the
rules and principles of a squeeze-out and sell-out. A
(group of) shareholder(s) who wishes to exercise their
squeeze-out right, shall use that right within a period
of three months, starting from the day the amount of
their shares reached 98% in total.
The shareholder is required to provide the CMB with
the relevant documents, along with a formal applica-
tion. Upon approval of the CMB, the controlling share-
holder(s) shall deposit the total purchase amount to
the company’s bank account. Other shareholders have
the right to object to the price within 30 days from the
expulsion decision date. Shareholders are entitled to
sell their shares to exercise their squeeze-out right to
the controlling shareholder after the expiry of the
three-month period.
The shareholder shall request the company to noti-
fy the controlling shareholder in writing to exercise its
sell-out right. The procedure foresees a set deadline
of six business days for filing required reports to the
CMB and being paid for the shares by the company.
DIVIDEND PROTECTION: The Communiqué No. II-19.1,
published in January 2014, strengthened the protec-
tion of dividends. It sets out the principles and proce-
dures for the payment of dividends in accordance with
Articles 19 and 20 of the CML. Corporations will now
have to distribute their dividends equally (pro rata) to
all existing shares at the date of distribution, regard-
less of their dates of issuance and acquisition. Dividend-
privilege related rights are, however, reserved. The deci-
sion to pay dividends in (x number of) instalments lies
upon the corporation’s general meeting of sharehold-
ers. Carrying dividends forward to the following year
or distributing dividends to interested parties, direc-
tors, employees or other non-shareholders is not per-
mitted unless and until the dividend determined for
shareholders is fully paid in cash.
INTRODUCTION OF THE ELECTRONIC FUND DISTRI-BUTION PLATFORM (TEFAS): Within the CML, TEFAS
came into effect on January 9, 2015. The platform
allows investors to buy mutual funds (incorporated by
permission of CMB) through a single investment
account. TEFAS is open to all foreign, local, individual
and institutional investors. TEFAS can be described as
a fund supermarket, creating an environment that
enables simple access to mutual funds.
STIMULATING THE VENTURE CAPITAL MARKET: The
CMB announced in March 2015 its plan to change the
financial regulations initiatives towards attracting clients
to banks and intermediary companies. Currently the
promotional benefits are based only on a share of the
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Regulating for growthLegal changes are guiding and enabling investment across the board
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LEGAL FRAMEWORK OVERVIEW
revenue achieved by the venture capital market com-
pany through the gain of the customer. Promotions are
only permitted when clients are won through telemar-
keting. The CMB wants to allow promotions benefits
for attracting customers by any means, where not only
the person winning the client, but the client themself
shall benefit from promotional campaigns.
FISCAL INCENTIVES CONTINUE FOR ANGELINVESTORS: Realising that it is crucial but difficult for
small and medium-sized enterprises and start-ups to
receive adequate funding, the government enacted
fiscal incentives for investing in small businesses.
Business angels are entitled to substantial tax ben-
efits upon investment, under the Law Regarding
Amendments to the Private Pension Savings and Invest-
ment System Law No. 6327, its subsequent Regulation
on Individual Capital Participation and the Income Tax
Law No. 193.
In December 2014, an amendment to the regula-
tion increased income tax relief for angel investors to
100% when investing in enterprises active in research,
development, and innovation, up to a maximum amount
of TL1m (€352,100) annually.
GROWING BANKING SECTOR CONTINUES TO ALIGNWITH INTERNATIONAL STANDARDS: The Banking
Regulation and Supervision Agency (Bankacılık Düzen-
leme ve Denetleme Kurumu, BDDK) stated in February
2015 that the total assets of the banking sector had
increased by 15% and the primary funding source, the
deposits, have gained 11.3% in comparison to 2013.
The biggest assets are loans (18.5%) and securities
(5.4%). Therefore, the industry’s net profit for 2014
amounted to TL24.67bn (€8.69bn).
Starting with the enactment of the International
Convergence of Capital Measurement and Capital Stan-
dards, the government began applying the recommen-
dations of Basel II in July 2012. Continuing the process,
the BDDK issued the Communiqué on Calculation of
Amount Subject to Credit Risk with Approaches Based
on Internal Rating, and the Communiqué on Calcula-
tion of Amount Subject to Operational Risk with
Advanced Measurement Approach, both of which
became effective January 1, 2015. Thereunder, capital
adequacy calculations are subject to BDDK’s permis-
sion. Thus, the agency issued two draft guidelines that
determine the application process, rules and practices
to which banks must comply.
NEW PLAYERS IN ISLAMIC BANKING: The Islamic
banking sector, commonly referred to as “participation
banking”, has witnessed growing interest due to increas-
ing demand among Turkish citizens and investments
from the Middle East. The BDDK approved three more
Islamic bank applications in the first quarter of 2015.
NEW REGULATION PLACES RESTRICTIONS ON THELEASING, FACTORING AND FINANCING SECTOR:Enacted in December 2014, the Leasing, Factoring,
and Financing Companies Law No. 6361 imposed a
minimum capitalisation value of TL20m (€7.04m) for
companies doing business in this sector. However, busi-
nesses that were founded prior to the law have a grace
period of three years in order to meet this requirement.
Thus, this legal obligation is likely to result in mergers
and acquisitions in the sector during 2015.
ENERGY SELF-SUFFICIENCY: As an emerging mar-
ket, Turkey has experienced a significant increase in
the demand for electricity, and consequently, the nec-
essary amount of investment and finance to meet this
demand is up to $5bn annually.
It is projected that the total energy investment
required up until 2023 may surpass $120bn. Thus, the
market requires capital from private companies. The
government is aiding investments through tenders for
privatisation and building or allowing new power plants
within the next decade.
The World Bank’s December 2014 “Focus Note”
states that “energy imports contribute significantly to
Turkey’s external imbalances”. Considering that Turkey
imports 60% of its energy, reducing this percentage is
essential. Thus, the government has an active liberal-
isation policy for the domestic energy market.
CREATING A COMPETITIVE MARKET: Reforms in the
energy market are intended to achieve liberalisation
by allowing more competition. The Turkish Competi-
tion Authority has published a report with the aim of
guiding the sector towards a competitive market struc-
ture. The report emphasises the period 2018-19, that
being when most power purchase agreements and
guarantees will expire.
Furthermore, the ongoing privatisation process of
the state-owned power companies will be concluded
by 2019. These developments will undoubtedly lead to
a more competitive market.
TAKING ACTION ON RENEWABLE ENERGY: Turkey
enacted its first National Renewable Energy Action
Plan in December 2014 with the support of the Euro-
pean Bank for Reconstruction and Development (EBRD).
This plan is based on the EU Directive 2009/28/EC
regarding the promotion of energy use from renew-
able sources. Turkey has agreed to meet 30% of its ener-
gy needs from renewable sources by 2023. Turkey aims
to add 35 GW of hydropower, 20 GW of wind power,
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THE REPORT Turkey 2015
Growth in the banking sector continues to be strong, with 2014 seeing a 15% increase in total assets
LEGAL FRAMEWORK OVERVIEW
5 GW of solar energy, 1 GW of geothermal and 1 GW
of biomass. As well as the $70m provided by the EBRD,
the World Bank approved another $300m for use in
renewable energy projects in Turkey.
The Energy Market Regulatory Authority (EMRA) ini-
tiated the first pre-license tenders according to the Elec-
tricity Market Licensing Regulation (EMLR) while cap-
ping the application ceiling at 600 MW. The awarded
bidders received two licenses for an 8 MW solar park
in Elazığ and a 5 MW project in Erzurum in May 2014.
These projects have created clear procedures and obli-
gations for future bidders as the EMLR has since award-
ed 228 MW of PV projects in January 2015. However
the 600-MW capping will be amended in 2015.
Under the EMLR, recipients of a pre-license have to
complete their power plant within 24 months. In the
event of compelling reasons, the enterprise may request
an extension period for an additional 12 months. The
EMRA will decide on the extension petition by evalu-
ating the type of energy source and capacity.
AN INCREASING SUPPLY OF NUCLEAR POWER: The
Akkuyu Nuclear Power Plant and the Sinop Nuclear
Power Plant have paved the way for a third. Turkey’s
Electricity Generation Company, China’s State Nuclear
Power Technology Corporation, and Westinghouse
Electric Company entered into an agreement in Novem-
ber 2014 to commence negotiations for the construc-
tion of a new four-unit nuclear power plant.
A MORE LIBERAL GAS MARKET: The Natural Gas
Market Law will be amended to divide the current ver-
tically integrated and state-owned Petroleum Pipeline
Corporation (BOTAŞ) into three divisions for transmis-
sion, storage and other activities. This amendment will
abolish the dominant position of BOTAŞ and establish
a competitive, investment-friendly oil and gas market.
The draft law also includes the privatisation of the
Istanbul Gas Distribution Company, subject to the
approval of the Istanbul Municipality .
SWIFT RESPONSE TO MINING MARKET NEEDS: The
Turkish Mining Law No. 3213, was amended on Febru-
ary 18, 2015, with significant provisions in terms of
workplace health and safety and also royalty agreements
with third parties. Excluding underground coal mine
licenses granted by public authorities, no licence hold-
er shall enter into royalty agreements with subcontrac-
tors for the operation of the coal mine. However, exe-
cuted royalty agreements shall be subject to the
approval of the Ministry of Energy.
CREATING A COMPETITIVE TELECOMMUNICATIONSMARKET: The Information Communications Technolo-
gies Authority (ICTA) has recently identified potential
growth in the telecommunications sector. According
to the ICTA report for the third quarter of 2014, the
number of operators in the electronic communica-
tions sector is 654 and the number of authorisations
granted to those operators is 1094.
In the third quarter of 2014, the amount of total
mobile traffic was 53.1bn minutes and 3.3bn minutes
for fixed traffic. These numbers constitute an increase
of approximately 1.9% in mobile traffic and a decrease
of 11.1% in fixed-line traffic when compared to the fig-
ures for the second quarter of 2014.
The report outlines that in the mobile industry only
three companies have significant market power. Thus,
the Turkish government is eager to open this market
to an additional mobile service provider when the 4G
network is introduced in 2015, particularly when the
licences for frequency bands 800, 900, 1800, 2100
and 2700 MHz come up for public tender. The report
also outlined the need to create the technical and legal
basis to introduce and operate 4G services.
BIG CHANGES FOR FIXED-LINE PROVIDERS: In
December 2014 the ICTA amended the Authorisation
Regulation in the Electronic Communications Sector.
Pursuant to this amendment, operators shall only be
formed as a joint stock or limited liability company with
a minimum capital of TL1m (€352,100). The compa-
nies will have to apply for fixed-line services authori-
sation to the ICTA. In case of failure to provide the min-
imum capital amount, the authorisation of the operator
will be cancelled.
Furthermore, Türk Telekom (TT) has been designat-
ed as an enterprise with significant market power on
call termination in fixed telephone networks. Thus, TT
will be subject to certain requirements, such as pro-
viding access, non-discrimination, transparency, pub-
lication of reference offer, tariff control, accounting sep-
aration and cost accounting.
E-COMMERCE RULES TIGHTENED: Enacted in Novem-
ber 2014, the Law on the Regulation of Electronic
Commerce comes into force on May 1, 2015. All com-
merce by means of an electronic medium without the
requirement of personal communication is subject to
the regulations of the new law.
In general, the law will regulate and define the trade
relations, the obligations and liabilities of online serv-
ice providers, the form and content of agreements
executed for electronic devices, information duties
and penalties for violations of the regulations.
Most notably, the law requires legal provisions of
online service providers. Under the law, they have to
194
The government is responding to rising demand for electricity by incentivising domestic energy investment
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LEGAL FRAMEWORK OVERVIEW
provide the consumer with clear, accessible and detailed
information regarding the terms and conditions of
agreements before they are entered into. These regu-
lations also include technical possibilities to correct a
fault that might have occurred in the process of enter-
ing into agreements by means of e-commerce.
PROTECTION FOR CONSUMERS: The Consumer Pro-
tection Law came into force in May 2014. The law’s
primary purpose is to grant the consumer the right to
receive all relevant information relating to the contract
and its terms before concluding legal transactions.
Thus, the law imposes on the merchant partner an
obligation to inform the consumer before or during the
conclusion of a contract.
If the consumer has not sufficiently been informed
on certain matters, he shall benefit from the rights to
the detriment of the party who has drafted the con-
tract. Furthermore, the law regulates the state prohi-
bition of, and subsequent sanctions against, mislead-
ing advertisements.
REAL ESTATE & PROPERTY LAW: An important fac-
tor in the Turkish construction market has been the
government introducing the Law on the Transforma-
tion of Disaster Risk Areas (LTDRA) in 2012, triggering
an urban regeneration revolution in all the main cities.
Within this regeneration process, 6.5m residential
homes will be demolished and reconstructed, and it is
estimated $400bn will be spent over the next 20 years.
LTDRA and its subsequent regulations implemented sev-
eral incentives to support urban regeneration. These
include providing financial support, giving buyers low-
interest mortgages and exempting the real estate pur-
chase from several public charges.
The government will also enact laws and regulations
to create demand for investments and enable an invest-
ment-friendly legal environment in the realm of con-
struction.
PURCHASE OF REAL ESTATE BY FOREIGNERS: The
Land Registry Law was amended by Law No. 6302,
which simplified the process of purchasing real estate
and extended the reciprocity list of countries whose
nationals may acquire property in Turkey from 53 to
129. The law also outlines 52 countries whose citizens
may acquire property but with certain restrictions.
COMMERCIAL CORPORATIONS: Commercial corpo-
rations may purchase real estate and limited in rem prop-
erty rights in accordance with special laws such as the
Petroleum Law, the Law for the Encouragement of
Tourism, and the Organised Industrial Zones Law. If a
business duly established under the Turkish Commer-
cial Code No. 6103 and the foreign investors either indi-
vidually or collectively hold 50% or more shares, the
company may freely purchase up to 30 ha of proper-
ty in Turkey and acquire limited in rem rights.
Under the Commercial Code, there are no legal lim-
its on real estate purchase for companies in the case
of foreign investors who hold less than 50% of the
company’s shares. These incentives introduced by
the government will benefit both companies and
ndividuals alike and create more opportunities for
foreign investors to enter the Turkish real estate market.
It appears that the Turkish government with its cur-
rent agenda will provide more incentives for the prop-
erty sector.
TIGHTER REGULATION: In response to recent tragic
workplace accidents causing the deaths of many work-
ers, the Turkish government plans to enact stricter
regulations on upholding the Occupational Health and
Safety Law No. 6331, which introduces a system of work-
place accident-recording for each employer. This sys-
tem will reward companies that have a record of no
workplace accidents with tax benefits and impose
sanctions on those employers who fail to comply or
have a record of continuous workplace accidents.
FEWER RESTRICTIONS ON FOREIGN WORKERS: With
the Law on Foreigners and International Protection
No. 6458, Turkey tries to coordinate the legal and
bureaucratic prerequisites in response to an increas-
ing demand for foreign employees within Turkey. The
law regulates and simplifies the conditions for obtain-
ing a residence permit, and Article 6 of the Law on Work
Permit for Foreigners No. 4817 has been modified and
now allows foreign nationals to receive permanent
work permission after a lawful stay of eight years.
Many questions still remain with regards to the real-
time implications of both laws. The situation is that nei-
ther law is comprehensive and both leave unnecessary
space for interpretation: for example, whether the
documents provided by the foreigner for a residence
permit meet the criteria of the law and its listed doc-
uments, in light of this ultimately being decided dif-
ferently by each local authority.
Being in a different district within the same city may
cause various bureaucratic obstacles and expenses. The
government has said it plans to enact regulations and
internal instructions in order to unify the application
procedure and to train each authority adequately.
These regulations are expected to be passed in 2015.
195
THE REPORT Turkey 2015
The 2012 Law on the Transformation of Disaster Risk Areas is triggering massive urban renewal
OBG would like to thank Kılıç and Partners for its
contribution to THE REPORT Turkey 2015
LEGAL FRAMEWORK VIEWPOINT
Harun Kılıç, Partner, Kılıç and Partners
Turkey seeks to become a top-10 economic power by
2023. The most important step in reaching this tar-
get will be the provision of the necessary finance
needed for business and investment opportunities.
The country will have to triple GDP within the next
eight years to achieve this target. It is apparent that
to do this Turkey will require substantial foreign direct
investment. Reforms and amendments to current law
and regulation will only serve as part of what is required
to attract investors. Confidence and trust in the sys-
tem and a clear legal framework is the key to achiev-
ing more private investment and some industry sec-
tors are clearly benefitting from recent changes.
Infrastructure investment is the key to Turkey’s
future economic growth. A number of legal reforms
have been made in the area of public-private part-
nerships (PPPs). This has created major foreign invest-
ment with the assistance of the European Bank for
Reconstruction and Development (EBRD) and the
World Bank, investing in such mega projects as the
Dalaman Airport Concession, with a loan of €175m
provided in February 2015. Significant financing is
also available in the health sector, with a PPP pro-
gramme launched by the Turkish government to build
new hospitals. The effectiveness of applicable law
plays an important role for these organisations and
private investors, who provide finance for PPP proj-
ects. It is to Turkey’s credit that within the EBRD assess-
ment framework for PPP legislation and effective-
ness, it achieved a 70% effectiveness level for the
“Definitions and Scope of the Law” category, and 90%
effectiveness in the “Settlement of Disputes and Appli-
cable Laws” category, which gives the power to obtain
a proper remedy for any breach through internation-
al arbitration and the enforcement of arbitral awards.
Reforms create new opportunities for investors:
changes in the finance sector and initiatives to attract
foreign investors are set to expand Turkey’s foreign
investment inflow in the financial markets. Through
the recent introduction of new regulation, Turkey con-
tinues to align its legal basis in financial transactions
with the EU. Furthermore, there is stricter regulation
on brokers, banks and corporate governance, as well
as the introduction of an electronic fund distribution
platform (TEFAS) and tax-saving incentives for angel
investors. The amendments made to current legisla-
tion provide a stronger and more robust financial sys-
tem and strengthen investor protection.
Another important industry is the energy sector. The
generation, sale and distribution of both electricity
and gas has been opened up to competition and pri-
vate investment. Due to a high demand for electric-
ity, the sector has needed significant infrastructural
investment, which has increasingly been provided by
private companies via privatisation and investments.
In 2003 the private investment contribution in the elec-
tricity sector was 38%; by 2013 this had increased to
61%, by virtue of new legislation and in line with the
government’s target. It is expected that the ongoing
liberalisation of the energy sector will continue to
attract more private companies willing to invest.
Energy and finance are not the only sectors being
targeted by foreign investors and companies. The
reforms in the telecommunications and e-commerce
sectors are a hot topic for foreign investment. These
priority sectors were targeted for reform during the
first quarter of 2015, with moves to open up compe-
tition and restrict the monopolisation of the market
through amendments to supplier regulation and
restrictions on some of the biggest providers in both
mobile and fixed-line services. With the recent intro-
duction and development of 4G mobile technology,
the aim is to open up the market by introducing a fourth
mobile licence to the sector in order to create more
competition and to allow for the private investment
in infrastructure required by a 4G network.
While we do also believe amendments are made to
Turkish law far too frequently, they are nonetheless
necessary to creating a better business environment
for our international investors and business clients.
196
Opening the doorHarun Kılıç, Partner, Kılıç and Partners, on reforms inspiring investor trust
www.oxfordbusinessgroup.com/country/turkey
197
The GuideThe country’s islands host a vibrant grape culture
Myth mixes with history at a famous Istanbul tower
Descriptions of several major hotels
Phone listings for local services and foreign missions
Tips and tricks for new arrivals
GUIDE HISTORY
The current tower sits upon the ruins of older defensive structures
While the Hagia Sophia and the Blue Mosque often get
top billing in the tourism circuit, the Maiden's Tower,
or “Kız Kulesi” in Turkish, is a popular spot that has a
much deeper history than is widely known. The use of
the site of the current tower began in roughly the 5th
century BCE. Its history spans both empire and repub-
lic, and the tower – on a small islet in the Marmara Sea
– has a storied past that runs the gamut from light-
house to love nest. It was even featured in two James
Bond films. While the myths that inspired its name typ-
ically get the most attention, the tower’s historical
record is a microcosm of the city itself.
STUFF OF LEGENDS: According to one legend, the
tower takes its name from the daughter of Emperor
Constantine, who was made to live on the island after
an oracle foretold of her death by snakebite at the age
of 18. After many lonely years in the tower, the princess
was visited by her father on her 18th birthday, to cel-
ebrate having outwitted the fates. However, hidden
inside his gift – a basket of fruit or bouquet of flowers,
depending on whom you ask – was a snake, which bit
and killed the girl, just as the oracle had predicted.
LOVE ON THE ROCKS: Over the course of its lifetime,
the tower has also been referred to as Leander's Tow-
er, erroneously named after the Greek myth of Hero
and Leander. A Romeo and Juliet story of sorts, Hero –
another emperor's daughter and a priestess of
Aphrodite, the Greek goddess of love and beauty – fell
in love with Leander, a commoner. Disapproving of the
match, Hero's father imprisoned her on the island to
keep them apart. Yet, with an athletic fortitude fuelled
by true love, Leander would swim to the tower each
night, guided by Hero's lantern. However, one night a
storm raged so fiercely that Heros' flame was extin-
guished and Leander, unable to find his way, drowned.
Upon finding her beloved's remains, Hero plunged her-
self into the sea, never to be seen again.
EMPIRE STRIKES BACK: While these legends add an
air of mystery and romance to the tower, its historical
record is no less intriguing. A structure of some kind
was constructed on the island around 410 or 408 BCE
by the Athenian general Alcibiades, likely serving as a
survey station and Customs checkpoint for ships enter-
ing the Bosporous straight. Given the location’s unob-
structed view of the Marmara Sea, the small island was
ideally positioned in terms of defence.
It was to this end that in 1110 AD Byzantine emper-
or Alexius Comnenus constructed a small fortress on
the islet. Accounts even detail the use of chains slung
through the waters to the shoreline to prevent traffic
from freely sailing through the straight. This structure
would eventually serve as a prison for exiles before
being used as a Byzantine garrison during the Ottoman
conquest of the city in 1453.
TURK WORK: Under the Ottomans the tower contin-
ued to serve as a lookout and garrison, and was used
by the Janissary forces for patriotic demonstrations
and war games until it was damaged by an earthquake
that struck the city in 1509. After being rebuilt, the struc-
ture was repurposed as a lighthouse and outfitted with
a tower, castle and cistern. However, tragedy struck
again in 1719, when the lighthouse caught fire. Repairs
were made by the head architect of Istanbul on orders
from Sultan Ahmet III, this time in a more baroque fash-
ion. Adorned with a glass chalet, the tower stood for
another century before being repurposed in the 1830s
to stem a cholera epidemic in the city, sufferers were
quarantined on the island and the tower was turned
into a makeshift hospital. It continued to serve this
purpose in 1836-37, when an outbreak of plague was
reported to have killed tens of thousands in the city.
ISTANBUL, NOT CONSTANTINOPOLE: Over the years,
the Maiden's Tower has tracked the development of
the city itself – from a beacon of trade, to a garrison
of empires, to tourism destination. Its place in the Turk-
ish zeitgeist even saw it featured on the 10-lira bill until
the 1980s. In 1995 the tower was privatised and con-
verted into a restaurant, offering an unparalleled view
of the city. Today, in a twist on its tragic and fabled his-
tory, the islet has become a popular wedding venue.
198
What’s in a name?A small tower with a big history
www.oxfordbusinessgroup.com/country/turkey
GUIDE TOURISM
Approximately 80% of Bozcaada’s farmland is covered in vineyards
In the eastern Aegean, just a few hours’ sail from the
mouth of the Dardanelles, lies a small, wedge-shaped
island that echoes with chords of history. In Vergil’s
Aeneid, the epic tale by Rome’s greatest poet, it is said
to be where a sly Greek army hid their fleet after leav-
ing their legendary equine gift at the shores of ancient
Troy. In the First World War, the British built an airstrip
there, using it as an outpost during the Allies’ abortive
Gallipoli campaign. After Turkey’s war of independ-
ence, it was handed back to the Turks.
Today Bozcaada is known for its warm, dry climate,
steady sea breeze and wine, as grapes have flourished
there since antiquity. One-third of the island’s 40 sq km
– and 80% of its farmland – is now covered in vineyards.
Alongside the three main varietals of Karasakız, Altın-
başand Karalahna, farmers now plant European grapes
like Merlot and Cabernet Sauvignon, and its wines are
slowly drawing international attention, as travellers and
connoisseurs visit and write up their experiences.
OFF THE MAINLAND: The island’s second asset is its
sand. In the summer months, its population of less than
3000 swells to 10,000 as foreign tourists – mainly Ger-
man, British, French and Dutch – arrive to enjoy the qui-
et splendor of its beaches, sip local wine, lounge in the
sun or explore the island’s historical sites. Most stay in
small guest houses rather than large hotels, in keep-
ing with the island’s hushed and intimate character.
Another feature visitors tend to notice is a constant,
gentle wind blowing from the north. “The island is nev-
er still; you feel like you are sailing,” Deniz Barlas, a local
painter, told the New York Times. In fact, this air stream
– called the Etesians in Greek and flowing from the Black
Sea to the Mediterranean – made the island important
prior to the advent of windward sailing, as ships pow-
ered by rowers could not sail north through the Turk-
ish straits and waited favourable winds at Bozcaada.
Today, these same winds make the island a comfort-
able respite from the intense heat of Turkey’s more
well-known tourist haunts like Bodrum, Didyma and
Antalya. The average temperature is 14°C and during
the summer it is typically a few degrees cooler than
the mainland. It is also closer to Istanbul – a seven-hour
trip by car and ferry that is an increasingly popular hol-
iday spot for Turks. Since 2012 direct flights by sea-
plane run from Istanbul’s harbour in the Golden Horn.
EMPIRES & CONQUEST: For those with a taste for his-
tory, there is much to see on Bozcaada. The island’s choke
point location has made it a strategic spot since ancient
times. In the fourth and fifth centuries BCE, at the
height of Greek power, Athens kept a naval base there.
It was overrun by the Persians in 493 BCE, then the Spar-
tans in 389 BCE, only for Athens to regain it two years
later. En route to conquests in the east, Alexander the
Great sent one of his generals to seize it, who returned
with a new alliance and 3000 mercenaries.
Over the next 15 centuries, it was controlled in turn
by the Romans, Byzantines, Venetians, Genoese and
Ottomans. Which group first built the majestic Bozcaa-
da castle is disputed, but Mehmet II had it rebuilt after
taking the island after his conquest of Constantinople
in 1453. Visitors arriving by ferry today pass this citadel
on the eastern shoreline, fringed with ramparts and a
250-metre-long moat to the south – all telling symbols
of the island’s most desperate need: defence.
ON THE GRAPE: Though records of viticulture before
1923 are rare, it is certain the island has an ancient wine
culture. Coins unearthed there dating to the Hellenic
era depict bunches of grapes – a symbol of the cult of
Dionysus, the god of wine in Greek mythology. In the
16th century the Ottoman traveller Evliya Çelebi spoke
of Bozcaada’s wines and by the 1800s the island was
exporting 800,000 barrels a year, with its vintages
known throughout the Eastern Mediterranean. Wine
was less successful in the early decades of the Turkish
Republic, but the industry received state support to mod-
ernise in 1998 and has been making a comeback. There
are now six wineries on the island, including Turkey’s
largest wine-maker, Corvus. Many smaller boutique
producers have also sprung up in recent years, so sur-
prises thus await Bozcaada’s more adventurous visitors.
199
THE REPORT Turkey 2015
Upon a timeHistory and viticulture beckon visitors to a small treasure offshore
THE GUIDE HOTELS
ISTANBUL
CROWNE PLAZA ISTANBULDolapdere Cad. No. 161
Harbiye, Şişli 34375
T: (+90) 212 291 60 80
F: (+90) 212 291 91 01
www.cpistanbulharbiye.com
Rooms: 12 suites, 38 club rooms, 44 standard, 148
deluxe, 40 superior, 2 with facilities for the disabled.
Business & Conference Facilities: 19 meeting rooms,
rooftop ballroom, private meeting space for 8 persons
and 4 guest rooms on the same floor, professional plan-
ners on-hand to assist with all your arrangements for
meetings or social functions, and wireless internet.
Health & Leisure Facilities: Health centre, heated pool,
hammam, massage and skin care units, hairdresser,
sauna and steam bath for men and women.
Wining & Dining: Ege Restaurant, Palm Court Mediter-
ranean Restaurant, Lobby Lodge, the Club Lounge, and
Onyx Lobby Bar and Patisserie.
DIVAN ISTANBULAsker Ocağı Cad. No. 1
Şişli 343670
T: (+90) 212 315 55 00
F: (+90) 212 315 55 15
www.divan.com.tr
Rooms: 41 standard rooms, 108 deluxe rooms, 40
junior suites, 2 presidential suites.
Health & Leisure Facilities: Puri Spa, fitness centre,
hammam, sauna, steam room, jacuzzi and indoor pool,
Guest Services: Concierge, 24-hour room service, air-
port and limousine service upon request, business
centre, Wi-Fi, babysitting and doctor upon request,
valet parking, helipad, laundry and drycleaning.
Wining & Dining: Divan Lokanta (Mediterranean and
Turkish cuisine), Divan Pub (international cuisine),
Maromi (Japanese Cuisine), Divan Bar and Patisserie.
DIVAN ISTANBUL ASIACemal Gürsel Sok. No. 209
Üst Kaynarca, Pendik 34899
T: (+90) 216 625 00 00
F: (+90) 216 625 01 01
www.divan.com.tr
Rooms: 56 superior twin rooms, 56 deluxe twin rooms,
28 deluxe king rooms, 56 corner deluxe king rooms,
12 executive superior rooms, 11 executive deluxe
rooms, 4 executive corner deluxe rooms and 7 suites.
Health & Leisure Facilities: Spa and fitness centre
featuring indoor and outdoor pools, hammam, rain
room, jacuzzi and steam bath.
Guest Services: Concierge, business centre, Wi-Fi, for-
eign exchange, 24-hour room service, airport trans-
fer and limousine service upon request, laundry and
drycleaning, housekeeping and evening “turndown”
service, DVD rental, babysitting and doctor on request.
Wining & Dining: Brasserie (Turkish and internation-
al cuisine), Turku Bar and Restaurant, Lobby Bar.
DIVAN ISTANBUL CITYBüyükdere Cad. No. 84
Gayrettepe 34398
T: (+90) 212 337 49 00
F: (+90) 212 337 49 49
www.divan.com.tr
Rooms: 144 rooms, including 98 deluxe and 19 stan-
dard guestrooms, and 27 junior and senior suites.
Guest Services: Concierge, business centre, Wi-Fi, lim-
ousine and VIP transfers, safety deposit boxes at front
desk, foreign exchange, laundry and drycleaning, room
200
A good night’s rest
Crowne Plaza Istanbul
Divan Istanbul Asia
Divan Istanbul City
Divan Istanbul
www.oxfordbusinessgroup.com/country/turkey
THE GUIDE HOTELS
service, babysitting and doctor on request, Puri Spa
and Score Fitness and Pilates.
Wining & Dining: Divan Pub (Turkish and internation-
al cuisine), Overtime Bar.
THE EDITION ISTANBULBüyükdere Cad. No. 136
Levent 34330
T: (+90) 212 317 77 00
F: (+90) 212 317 77 10
www.editionhotels.com
Rooms: 1 penthouse, 8 lofts with terrace, 12 lofts, 44
deluxe rooms and 13 superior rooms.
Guest Services: Custom light fixtures suitable for
working and entertaining, oversized five-fixture bath-
rooms with showers and rain showerheads, 42-inch
flat screen LCD TV with full cable access and movies
on-demand, iPods (available upon request) with dock-
ing station, complimentary high-speed, wireless inter-
net, data-port connections for modem/fax hook-ups,
portable computers, mobile phones and fax machines.
Wining & Dining: Cipriani Restaurant (Italian), Gold Bar.
ARMADA ISTANBUL OLD CITY HOTEL Cankurtaran Mah., Ahırkapı Sok. No: 24,
Sultanahmet 34122
T: (+90) 0212 455 44 55
F: (+90) 0212 455 44 99
www.armadahotel.com.tr
Rooms: 108 rooms, including 40 superior and 8 deluxe
rooms.
Business & Conference Facilities: Express mail, fax, 5
meeting rooms, free wireless internet, computer and
printer, photocopying and printing, 1 multi-function-
al event room, audio-visual equipment.
Guest Services: Room service, baggage storage, cur-
rency exchange, free parking service, laundry, safe
deposit boxes and facilities for guests to book tours.
Wining & Dining: Armada Terrace A la Carte Restau-
rant
GEZI HOTEL BOSPHORUSMete Cad. No.34
Taksim 34437
T: (+90) 212 393 27 00
F: (+90) 212 393 27 48
www.gezibosphorus.com
Rooms: 67 rooms including 11 concept suites.
Business & Conference Facilities: 4 meeting rooms
for up to 48 people.
Health & Leisure Facilities: Spa, fitness centre, sauna,
steam room, hammam and ice fountain.
Guest Services: Free Wi-Fi, concierge, valet parking,
laundry and drycleaning and 24-hour room service.
Wining & Dining: Fiamma Restaurant and Bar (Italian).
HILTON GARDEN INNImrahor Cad. Dutluk Sok.
Beyoğlu 34445
T: (+90) 212 314 5000
F: (+90) 212 314 5050
www.hiltongardeninn.hilton.com
Rooms: 114 single rooms, 89 double/twin rooms, 4
suites and 3 rooms with disabled facilities.
Business & Conference Facilities: A total of 7 meet-
ing rooms and 1 ballroom, equipped with the latest
technology and access to plenty of sunlight.
Health & Leisure Facilities: 24-hour fitness centre.
Wining & Dining: Sumac Grill Hilton Garden Inn Restau-
rant (Turkish and international cuisines).
THE HOUSE HOTEL BOSPHORUSSalhane Sok. No. 1
Ortaköy 34347
T: (+90) 212 327 77 87
F: (+90) 212 244 75 77
Rooms: The hotel consists of two buildings: the first
comprising 23 rooms, while nearby "The Mansion"
offers 3 rooms
Guest Services: Bar/lounge, business centre, fitness
centre, free breakfast and internet access, room serv-
ice and concierge services.
Wining & Dining: Lounge Bar and Restaurant
THE HOUSE HOTEL NIŞANTAŞIAbdi Ipekçi Cad. No. 34
Nişantaşı 34367
T: (+90) 212 224 59 99
F: (+90) 212 224 59 74
Rooms: 44 rooms including 4 terrace suites, 8 junior
suites, 9 superior king rooms, 5 deluxe king rooms, 4
classic twin rooms, 14 classic king rooms.
Guest Services: Doctor on-call, luggage room, airport
shuttle, free Wi-Fi, babysitting, laundry and dryclean-
ing, currency exchange, fax/photocopying, ironing
service, ticket service and concierge services.
Wining & Dining: Lounge Bar and Restaurant.
MARTI ISTANBUL HOTELAbdülhak Hamit Cad. No. 25/B
Taksim 34435
T: (+90) 212 987 40 00
F: (+90) 212 987 40 11
www.martiistanbulhotel.com
Rooms: 91 classic rooms, 54 superior rooms, 94 deluxe
rooms, 18 corner suites, 9 premium suites, 3 one-
bedroom suites and 1 regal suite.
Guest Services: Doctor on-call, luggage room, airport
limo service with fee, free Wi-Fi in room and public
areas, babysitting, 24-hour room service and car hire.
201
THE REPORT Turkey 2015
The Edition Istanbul
Gezi Hotel Bosphorus
Hilton Garden Inn
The House Hotel Nisantasi
Armada Istanbul Old City Hotel
THE GUIDE HOTELS
Wining & Dining: Quad Restaurant and Bar (Turkish
cuisine), BRASS Restaurant and Bar (French and Asian).
MÖVENPICK HOTEL ISTANBULBüyükdere Cad. No. 4
Levent 34330
T: (+90) 212 319 29 29
F: (+90) 212 319 29 00
www.moevenpick-hotels.com/istanbul
Rooms: 249 rooms including 21 suites, 1 presidential
suite, 45 executive rooms and 2 for the disabled.
Business & Conference Facilities: 520-sq-metre ball-
room, 9 break-out rooms, a total of 11 meeting rooms
for up to 550 people, with up-to-date technology.
Health & Leisure Facilities: Fitness centre, indoor pool,
sauna, jacuzzi, steam room and massage services.
Guest Services: In-room safe, 24-hour room service,
Wi-Fi, hairdresser, executive lounge, business centre,
doctor and babysitter on call.
Wining & Dining: AzzuR Restaurant (Mediterranean
cuisine), BarAdoX (bar and lounge), Skyline Club
Lounge (rooftop lounge), Gourmet (pastries).
THE RITZ CARLTON, ISTANBULSüzer Plaza, Elmadağ Cad. No. 9
Şişli 34367
T: (+90) 212 334 4444
F: (+90) 212 334 4455
www.ritzcarlton.com/istanbul
Rooms: 244 rooms including 57 club rooms, 21 exec-
utive suites, presidential suite and Ritz-Carlton suite.
Business & Conference Facilities: 695-sq-metre ball-
room, 9 individual meeting rooms, document centre,
courier services and two executive boardrooms.
Health & Leisure Facilities: Spa, indoor pool, 24-hour
gym, hammam, sauna, steam room, whirlpool and 9
massage rooms, as well as open-air spa in summer.
Guest Services: Free Wi-Fi for all guests rooms and
restaurants, gift shops, concierge services, valet park-
ing, shoeshine, barber shop, babysitting and laundry.
Wining & Dining: Bleu Lounge and Grill (modern din-
ing all day and live music at night), Çintemani Restau-
rant (“back to flavours” cuisine and casual dining),
Lobby Lounge, Living Lounge (billiard tables, a mar-
tini bar and internet connectivity).
ISTANBUL AIRPORT
NOVOTEL ISTANBULKennedy Cad. No. 56
Zeytinburnu 34025
T: (+90) 212 414 3600
F: (+90) 212 414 3636
www.novotel.com
Rooms: 208 sea view rooms, including 6 suites and 2
reduced mobility rooms.
Business & Conference Facilities: 7 meeting rooms
with high-speed internet, photocopying and printing,
secretarial services and audio-visual equipment.
Health & Leisure Facilities: Fitness center, massage
rooms, steam room and sauna, pool (seasonal).
Guest Services: Shuttle services, safe deposit boxes,
babysitting upon request, children’s corner, baggage
storage, 24-hour concierge, currency exchange, gift
shop, valet, laundry, high-speed internet and parking.
Wining & Dining: 24-hour Room service, Nov’ist
Restraurant (local and international cuisine), Nov’ist
Bar, terrace seating (seasonal)
ANKARA
MÖVENPICK HOTEL ANKARABeştepeler Mah. Yaşam Cad. No. 1
Söğütözü, 06520
T: (+90) 312 258 58 00
F: (+90) 312 258 58 99
www.moevenpick-hotels.com/ankara
Rooms: 176 rooms including 18 deluxe rooms, 10
suites and 1 room for physically challenged guests.
Business & Conference Facilities: 390-sq-metre ball
room and 9 meeting rooms with capacity for 6 to 400
persons, all equipped with audio-visual technology.
Health & Leisure Facilities: Fitness centre, indoor pool,
Turkish bath, sauna, steam bath and massage rooms.
Guest Services: Laundry and dry cleaning, 24-hour
room service, Wi-Fi, hairdresser, babysitting and doc-
tor on demand, in-room electronic safe, television
with satellite channels and media hub.
Wining & Dining: Plus Restaurant (international and
Turkish cuisine), Lobby Lounge and Bar.
IZMIR
MÖVENPICK HOTEL IZMIRCumhuriyet Blv. No. 138
Pasaport, 35210
T: (+90) 232 488 1414
F: (+90) 232 484 8070
www.moevenpick-hotels.com/izmir
Rooms: 185 rooms including 36 executive rooms and
17 junior suites and a king suite.
Business & Conference Facilities: A total of 10 mod-
ular banquet and conference rooms for 10 to 350 peo-
ple, suitable for events of all kinds.
Health & Leisure Facilities: Indoor pool, sauna, steam
bath, fitness centre and massage services.
Guest Services: Executive lounge, business centre,
laundry and dry cleaning, 24-hour room service, Wi-
Fi, safety deposit box at reception, hairdresser, doc-
tor on demand, babysitter on request.
Wining & Dining: Margaux Restaurant (international
cuisine), Mistral Bar (rooftop bar), Breeze Bar (lobby
bar), Swiss Cake (chocolates, cakes and pastries).
202
Marti Istanbul Hotel
The Ritz Carlton, Istanbul
Novotel Istanbul
Mõvenpick Hotel Ankara
Mõvenpick Hotel Istanbul
www.oxfordbusinessgroup.com/country/turkey
THE GUIDE LISTINGS 203
THE REPORT Turkey 2015
English is widely spoken in the business community; how-
ever, it is advisable to confirm whether a translator will
be needed for meetings. Learning a few Turkish phras-
es will facilitate everyday interactions and is greatly
appreciated by locals, who admire the effort.
Turkish society blends cosmopolitanism and conser-
vatism. Cities like Istanbul, Ankara or Izmir are gener-
ally liberal, while the eastern and rural provinces of the
country are traditional. Turkish commonly offer tea at
meetings and converse casually before doing business.
GOVERNMENT MINISTRIESOffice of the President
0312 470 23 08
Prime Ministry
0312 422 10 00
Culture and Tourism
0312 309 08 50
Defence
0312 402 61 00
Energy and Natural
Resources
0312 212 64 20
Environment and
Urbanisation
0312 410 10 00
EU Affairs
0312 218 13 00
Food, Agriculture and
Livestock
0312 287 33 60
Foreign Affairs
0312 292 10 00
Finance
0312 415 29 00
Health
0312 585 10 00
Justice
0312 417 77 70
Labour and
Social Security
0312 296 60 00
National Education
0312 419 14 10
Science, Industry and
Technology
0312 201 50 00
Transport, Maritime Affairs
and Communications
0312 203 11 16
STATEINSTITUTIONSParliament
0312 420 57 52
Supreme
Administration Court
0312 425 99 14
Turkish Statistical
Institute
0312 410 04 10
State Planning
Organisation
0312 294 50 00
Press and Information
0312 583 60 00
Privatisation
Administration
0312 585 80 00
ASSOCIATIONSABROADThe American-Turkish
Council
01 202 783 04 83
US-Turkish
Industrialists
and Businessmen’s
Association
01 202 776 77 70
The EU-Turkish
Industrialists’ and
Businessmen’s
Association
32 2 736 40 47
CONSULTANCY &ACCOUNTANCYSERVICESGrant Thornton
0212 373 0048
Deloitte
0212 366 60 00
Yapı Kredi Yatırım
0212 280 10 30
LEGAL SERVICESHergüner Bilgen Özeke
0212 310 18 00
Kılıç and Partners
0212 277 4111
COURIER SERVICESAras Cargo
0216 538 55 00
Yurtiçi Kargo
0212 365 23 65
CHAMBERS OFCOMMERCE &INDUSTRYTurkish Union of
Chambers and
Exchanges
0312 218 2000
Istanbul Chamber of
Commerce
0212 455 60 00
Aegean Region
Chamber of
Industry
0232 455 29 00
Ankara Chamber
of Industry
0312 417 12 00
Ankara Chamber
of Commerce
0312 201 81 00
Adana Chamber
of Commerce
0322 351 55 06
Adana Chamber
of Industry
0322 351 76 57
BUSINESSASSOCIATIONSAmerican Business
Forum in Turkey
0212 243 35 11
Foreign Economic
Relations Board
0212 339 50 00
International Investors
Association
0212 272 50 94
Turkish Industrialists
and Businessmen’s
Association (TÜS�AD)
0212 249 19 29
Association of Independent
Businessmen and
Industrialists (MÜS�AD)
0212 222 04 06
EMERGENCY Ambulance
112
Police
155
Fire
110
PRIVATE HOSPITALSAcıbadem
0216 544 44 44
Anadolu Sağlık Merkezi
0444 42 76
Dünya Göz Hastanesi
0212 413 75 75
American Hospital
0212 311 20 00
Florence Nightingale
Hospital
0212 224 49 50
German Hospital
0212 293 21 50
International Hospital
0212 468 44 44
JFK Hospital
0212 441 41 42
Hisar Intercontinental
Hospital
0216 524 13 00
CLINICSEuromed
0216 414 62 82
Intermed
Medical Centre
0212 225 06 60
LOCAL NEWSPAPERSHürriyet
0212 677 00 00
Milliyet
0212 505 61 11
Radikal
0212 505 61 11
Referans
0212 677 00 00
Hürriyet Daily News
0212 251 65 80
WEB SITES www.tcmb.gov.tr
www.cmb.gov.tr
www.ttk.gov.tr
www.tubitak.gov.tr
GUIDE
SOCIETY & ETIQUETTE: Turkish society is a unique
mix of cosmopolitanism and conservatism, with large
cities like Istanbul, Ankara or Izmir generally being fair-
ly liberal, while the eastern and rural provinces of the
country tend to be more traditional. It is very common
to be offered tea at business meetings, which is fol-
lowed by a casual discussion. Initial topics of conver-
sation should focus on personal, rather than work-
related matters: inquiring about someone’s health,
family and origins is generally a good way to break the
ice and make everyone comfortable. Turks often find
Westerners who skip the personal discussion rude.
LANGUAGE: English is commonly spoken by members
of the business community; however, it is advisable to
confirm whether a translator will be needed ahead of
a meeting. Learning a few Turkish phrases will facilitate
everyday interactions and is appreciated; interpretive
gestures will also do wonders. All major cities have for-
eign language centres that offer Turkish courses.
PUBLIC HOLIDAYS: There are several official holidays
during which time banks, offices and businesses are
closed. Holidays often see increased delays in travel as
well as traffic congestion. Dates to remember are
National Sovereignty and Children’s Day on April 23,
Atatürk Commemoration and Youth & Sports Holiday
on May 19, Victory Day on August 30, and Republic Day
on October 29. Religious holidays are also respected;
but dates vary according to Islam’s lunar calendar.
TIPPING: Many restaurants will include a 10-15% gra-
tuity charge on the bill, listed as a servis. Smaller estab-
lishments will sometimes expect a voluntary 5-10%
contribution, although this is not a rule. It is not gen-
erally common to tip taxi drivers, as they often round
service fees up to the nearest lira.
INTERNET & PHONE:There are internet cafes in all cities
and most hotels offer Wi-Fi. There are three main oper-
ators offering mobile services, including 3G technolo-
gy. For extended stays, it is necessary to register mobile
phones that were purchased abroad, as the country has
restricted unregistered phone usage to one month.
VISAS: Tourist visas may be obtained online prior to
arrival, or at the airport, and are required for most
nationalities. If getting a visa at the airport, it must be
purchased before going through passport control at a
separate window. Other visas may be requested at the
Turkish embassy or any Turkish consulate in your coun-
try of residence before departure. Most citizens from
the EU as well as citizens from Canada and the US can
get a multiple-entry, three-month visa for €16 to €47.
HEALTH: Acceptable hygiene standards are enforced
throughout the country; however it is prudent to drink
only bottled water. Turkish food is mostly healthy, fresh
and enjoyable, with many options available for all types
of diets. Along the coasts, the “Mediterranean” diet is
common, while the interior relies heavily on red meat
and vegetables. Pharmacies (eczane) are plentiful and
run a rota system for night-time and Sunday service.
Large cities have a selection of health care facilities,
including public and private hospitals, though private
health care tends to be expensive. If in doubt, contact
your insurance provider or embassy. Receptionists and
nurses may not speak English, most doctors do.
TRANSPORT: Negotiating traffic during peak hours
may prove quite challenging in Istanbul, and to a less-
er extent in other major cities. Public transport has
improved considerably over the past decade and most
big cities maintain efficient bus or tram lines.
Istanbul also has an underground metro system that,
while less extensive than those typically found in oth-
er European cities, is the most efficient transport
method during peak hours. Taxis are plentiful, metered
and relatively inexpensive, but local driving habits may
seem eccentric. Other modes of transport in Istanbul
include ferries, minibuses and shared vans known as
dolmufl. Tokens or travel cards are available in most shops
and convenience stores, as well as metro stations.
ELECTRICITY: Electricity is 220V and follows the stan-
dard, round two-pin plugs. Power adapters are avail-
able in airports and specialised shops. Power surges may
damage laptops, thus it is advisable to use a protector.
204
Facts for visitorsUseful information for first-time and returning visitors
www.oxfordbusinessgroup.com/country/turkey