Truth, Lies and the Internet: A report into young people’s digital fluency

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    truth, lies and theinternet a report intoyoung peoples digitalfluency

    Jamie Bartlett

    Carl Miller

    September 2011

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    5 Representations, Warranties and DisclaimerA By offering the Work for public release under this Licence, Licensor represents and warrants that, to

    $%*#8*'$#!"#(&)*+'!,.'#:+!;9*20*#1"$*,#,*1'!+189*#&+

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    ,B!)*&

    !1

    J Bartlett, C Miller, Power of Unreason, 2010, Demos: London

    2 This is a weighted value. Un-weighted, the figure was 59.8 per cent. See the annex formore information.3

    This is a weighted value. Un-weighted, the figure was 56 per cent. See the annex for

    more information.4

    This is a weighted value. Un-weighted, the figure was 85 per cent. See the annex for

    more information.5

    Futurelab, Digital Literacy in Practice, 2010, p 346

    Futurelab, Digital Literacy in Practice, 2010, p 537

    Futurelab, Digital Literacy in Practice, 2010, p 11Y! !OfCom, 'UK Children's Media Literacy' (April 2011) p 4, !;)).IOO7)#A&;9*=&(789?69$89(:8>AO/%4#(%&7O(&7(6;O$&=%#`*%)&(#6DO$&=%#`*%)22O6;%*=(&478.=?!!

    9

    Plato, Phaedrus, tr B Jowett (Project Gutenberg, 30 October 2008),

    !!!!!!!;)).IOO@@@8:>)&4/&(:89(:O?%*&7O2UTUO2UTU`;O2UTU`;8;)$v0SuZu1110!10 V Bell, 'Don't touch that dial! A history of media technology scares, from the printing

    press to Facebook', Slate15 Feb 2010, ;)).IOO@@@87*#)&869$O%=O00ZZ2\Y!11

    For instance, C Shirky, Cognitive Surplus: Creativity and Generosity in a Connected

    Age(Allen Lane, 2010); A Clark Supersizing the Mind: Embodiment, Action and Cognitive

    Extension(Oxford University Press 2008); RK Logan The Sixth Language: Learning a Living

    in the Internet Age(Stoddart Pub, 2008)12

    !>!,#?@*)%+!-'$,*''.A#'**#B&99&16#C!;*,'#&+#Hamlet's Blackberry. The other terms are

    respectively attributable to William van Winkle, David Lewis, Eric Schmidt and Leslie Perlow.

    See ?D)%36-*$*,.A#?@!!#63)%E+"!,61$&!+=#F!;#$!#G!-*#;&$%#H1$1#IJ*,9!12.A#Economist, June

    30th

    2011,;)).IOO@@@8&6949$%7)869$O49=&O2YY\[ZUY!!13

    D#K,**+"&*92A#?Facebook and Bebo risk L&+"1+$&9&'&+0#$%*#%361+#6&+2M., Guardian, Feb 24

    2009, @@@8:>#(=%#48698>AO>AO011\O?&/O0ZO796%#*`4&)@9(A%4:`7%)&`6;#4:%4:`6;%*=(&47`

    /(#%47; S Greenfield, 'Is the web changing our brains?', BBC News, Sep 11 2009,@@@8//68698>AO/*9:7O=%:%)#*(&)%94O011\O1\O7>7#4 :(&&4?%&*=`%7`);&`@&/`6;87;)$*14

    D Gluckman, 'The Virtual Revolution N Homo Interneticus?', BBC, 19 Feb 2010,

    @@@8//68698>AO/*9:7O=%:%)#*(&)%94!15

    T Byron, 'Safer Children in a Digital World: The Report of the Byron Review', Byron

    Review: Children and New Technology(2008)16

    For a map of the balloon locations, see

    ;)).IOO>.*9#=8@%A%$&=%#89(:O@%A%.&=%#O&4O#O#1OC5fP5'#**994,#.8G.:!17

    JC Tang et al, 'Reflecting on the DARPA Red Balloon Challenge', Communications of

    the ACM54, no 4 (April 2011),;)).IOO=&*%4!19 WH Dutton, EJ Helsper, MM Gerber, Oxford Internet Surveys, 'The Internet In Britain

    2009', 2009, p 19 and 3520

    Ibid.21

    Office for National S$1$&'$&)'A#?E+$*,+*$#O)cess 2010: Households and Individuals.A#PQRQ#

    ;)).IOO@@@89478:9AO947O(&*O(=%)0O%4)&(4&)`#66&77`` ;9>7&;9*=7`#4=`

    %4=%#*7O;%7)9(%6#*`%4)&(4&)`#66&77O%4)&(4&)`#66&77`0121`;9>7&;9*=7 #4=`%4=%#*78.=?22

    A Smith, Pew Internet, 'The Internet and Campaign 2010',

    ;)).IOO@@@8.&@%4)&(4&)89(:Of&.9()7O0122OF;& H4)&(4&)`#4=`+#$.#%:4`0121O-&6)%94`

    0OF;&`%4)&(4&)`#4=`.9*%)%6#*`4&@7`79>(6&78#7.M!23

    J Catone, ?E+"!0,1-%&)=#@%*#D$1$*#!"#$%*#E+$*,+*$=#D366&+0#3-#PQRQSA#Mashable, 2011,

    ;)).IOO$#7;#/*&869$O0122O12O0[O%4)&(4&)`7%h&`%4?9:(#.;%6!24

    Cited in Digital Natives

    25 CatoneA#?Infograp%&)=#@%*#D$1$*#!"#$%*#E+$*,+*$.

    http://www.economist.com/node/18895468http://www.economist.com/node/18895468http://www.economist.com/node/18895468http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470http://www.economist.com/node/18895468http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470http://delivery.acm.org/10.1145/1930000/1924441/p78-tang.pdf?key1=1924441&key2=5887735031&coll=DL&dl=ACM&ip=86.2.133.253&CFID=23009868&CFTOKEN=56104470
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    !26

    D Emery, 'The Rise of Hate 2.0', BBC News22 Jun 2009,

    ;)).IOO4&@78//68698>AO2O;%O)&6;49*9:DOY1\]\]\87)$27

    J Giles, 'Internet Encyclopaedias go head to head', Nature438, 2005, pp 900-90128

    In a landmark legal case, a UK council forced Twitter to unmask the identity of an illegal

    blogger. See Channel 4 News, 29 May 2011, ;)).IOO@@@86;#44&*Z869$O4&@7O69>46%*`:9&7`

    )9`>7`)9`?9(6& )@%))&(`)9`>4$#7A`$(`$94A&D!29

    J Hardwig, 'The Role of Trust in Knowledge', Journal of Philosophy88 no. 22 (1991).30! !!!!!A Vedder and R Wachbroit 'The reliability of information on the internet: some

    distinctions', Ethics and Information Technology, 5 (2004) p 211-215!31

    OfCom, 'UK Children's Media Literacy', 2011, p 5932

    D#(&J&+0'$!+*#1+2#T#U!8*,A#?UK Children Go Online: Final Report of Key Project

    Findings., London School of Economics and Political Sciencep 14 (April 2005),

    @@@8*7&8#68>AO69**&6)%947O6;%*=(&4`:9`94*%4&OX_+c3uR%4#*u(&.9()8.=?!33

    Ibid34

    BroadbandGenie, 05 Feb 2010, 'TalkTalk Survey Reveals Inappropriate Web Use by

    Children' @@@8/(9#=/#4=:&4%&8698>AO4&@7O)#*A`)#*A`7>(

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    !50

    G Blank, 'Trust on the Internet now exceeds trust in other major institutions',

    ;)).IOO$%6(97%)&789%%89M8#68>AO9M%7O/*9:O0121O)(>7)`%4)&(4&)`49@`&M6&&=7 )(>7)`9);&(`$#G9(`

    %47)%)>)%947!51

    B#H3$$!+#1+2#O#D%*-%*,2A#?Trust in the Inter+*$#1'#1+#V/-*,&*+)*#@*)%+!9!07.A

    Information, Communication & Society9, no 4, p 434 (2006)52

    Livingstone and Bober, 'Children Go Online' p 2.!53

    Ibid!54

    OfCom, ?UK G%&92,*+S'#T*2&1#(&$*,1)7.A#-#]P55

    J Palfrey and U Gasser, Born Digital: Understanding the First Generation of Digital

    Natives(Basic Books, 2009) p 16156

    Livingstone and B!8*,A#?G%&92,*+#K!#I+9&+*.#-#RZ57

    H3$$!+#1+2#D%*-%*,2A#?Trust in the Inter+*$#1'#1+#V/-*,&*+)*#@*)%+!9!07.A#-#ZZQ58

    OfCom, ?UK G%&92,*+S'#T*2&1#(&$*,1)7.A#-#Z 59

    OfCom, ?UK G%&92,*+S'#T*2&1#(&$*,1)7.A#p 5060

    Futurelab (2010) Digital Literacy in Practice, p 9

    61 @@@84&)7A%**78#68>A8!-&&!materials on plagiarism.62

    D Nicholas, 'Digital Information Consumers, with special reference to the Google

    Generation', University College London CIBER Project,

    ;)).IOO@@@8>6*8#68>AO%4?97)>=%&7O(&7(6;O6%/&(OCd%4=>6)%948.=?63

    Telegraph, Feb 11 2010, @@@8>6*8#68>AO%4?97)>=%&7O(&7(6;O6%/&(O)&*&:(#.;8.=?8!64

    See for instance, K PopperThe Logic of Scientific Discovery(New York: Basic Books

    1959) especially section 6.65

    For a study suggesting that humans tend to seek confirmation of hypotheses they hold,

    see PC Watson, 'Reasoning' in B Foss (ed) New Horizons In Psychology(Harmondsworth:

    Penguin, 1966)66

    In one study, four f ictitious studies on capital punishment, each with serious flaws, were

    given to subjects that felt strongly either for or against capital punishment. People were much

    more likely to notice the flaws in the studies that contested their point of view, rather than thestudies that supported it. For this, and other experiments establishing this bias, see S

    Sutherland, Irrationality(Pinter & Martin, 2007), particularly Chapter 11 p 104-11267

    M McPherson, L Smith-Lovin and JM Cook, 'Birds of a Feather: Homophily in Social

    Networks', Annual Review of Sociology27 p 415-444 (Volume publication date August 2001).!68

    C Sustein, 'To become an extremist, hang around with people you agree with',

    Spectator, July 2009,@@@87.&6)#)9(8698>AO&77#D7O#**OT]T20ZYO)9`/&69$&`#4`&M)(&$%7)`

    ;#4:`#(9>4=`@%);`.&9.*&`D9>`!#:(&&`@%);8);)$*69

    E Pariser, The Filter Bubble: What the Internet is Hiding from You(Penguin, 2011); see

    19'!#C1,&'*,S'#?TEH#@19:. at @@@8);&?%*)&(/>//*&869$O)&=`)#*A8!See also EconomistA#?E+J&'&89*#

    SieJ*=#F&22*+A#V'-*)&1997#"!,#7!3.A#PQRRA!;)).IOO@@@8&6949$%7)869$O49=&O2YY\Z\21!!70

    G#U!39$!+A#?Google Serendipitous Searc%#C91+'#F*96*2#87#T1,&''1#T17*,., eWeek, 17

    Oct 2010, @@@8&@&&A869$O6O#O-(6;`W4:%4&7Oc99:*&`-&(&4=%.%)9>7 -(6;`P*#47`

    S&*$&=`/D`,#(%77#`,#D&(`[2T]2U71

    B Bosker, 'As Internet Use Grows, Is it Polarizing Political Views?', Huffington Post, 29

    Mar 2011 @@@8;>??%4:)94.97)869$O0122O1TO0\O%4)&(4&)`.9*#(%h%4:`.9*%)%67u4uYZ00UT8;)$*!72

    C Su+'$*&+A#?To become an extremist, hang around with people you agree with.,

    Spectator, July 2009,@@@87.&6)#)9(8698>AO&77#D7O#**OT]T20ZYO)9`/&69$&`#4`&M)(&$%7)`

    ;#4:`#(9>4=`@%);`.&9.*&`D9>`!#:(&&`@%);8);)$*73

    R Brown, Social Psychology: Second Editionp 203-26 (2003)74

    J Horr&01+A#_#K1,,*$$#1+2#C#Y*'+&):A#?The E+$*,+*$#1+2#H*6!),1$&)#H*81$*., Pew

    Internet(2004)75

    U!':*,A#?As Internet Use Grows, Is &$#C!91,&`&+0#C!9&$&)19#X&*;'a.76

    M Gentzkow and JM Shapiro, 'Ideological Segregation Online and Offline', University

    Chicago Booth School of Business, (March 2011) p 1

    ;)).IOO?#6>*)D86;%6#:9/99);8&=>O$#));&@8:&4)hA9@O(&7(6;O&6;9u6;#$/&(78.=?!

    http://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtmlhttp://www.spectator.co.uk/essays/all/3731248/to-become-an-extremist-hang-around-with-people-you-%20agree-with.thtml
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    !77

    S Yardi and D Boyd, 'Dynamic Debates: An Analysis of Group Polarization Over Time',

    Bulletin of Science Technology & Society30 (2010) p 31678

    In the survey we referred to this as digital literacy, and not digital fluency79

    See;)).IOO@@@8&`*(4%4:?9>4=#)%94869$O.(&77`(&*&7for their 19th February Press

    Y*9*1'*A#?H&0&$19#H&J&2*#N No Signs of Shrinking in UK Amongst Underprivile0*2.80

    Das, M., Ester, P & Kaczmirek, L (2011) Social and Behavioural Research and the Internet,

    European Association of Methodology, p 1581

    See;)).IOO@@@87)#)%7)%678:9AO7)#)/#7&OP(9=>6)8#7.l4%6#)%9476947>$&(.#4&*89(:8>AO=9@4*9#=7Of&7(6;OV9@H469$&+947>

    $&(7uf&7(6;O-96%#*n01%46*>7%94n01#4=n0169$$>4%6#)%947O-96%#*n01%46*>7%94n01#4

    =n0169$$>4%6#)%9478.=?84

    Bethlehem, J (2007) Reducing the bias of Web Survey based estimates, Discussion paper

    0700185

    @%*#-!-391$&!+#)!6*'#",!6#$%*#?D)%!!9#B!,:"!,)*#G*+'3'.#!"#1#81'*#!f 158,004 teachers,

    years 7-1386

    M, Das, P, Ester and L, Kaczmirek (2011) Social and Behavioural Research and the

    Internet p 31

    http://www.e-learningfoundation.com/press-releaseshttp://www.e-learningfoundation.com/press-releaseshttp://www.e-learningfoundation.com/press-releaseshttp://www.statistics.gov.uk/statbase/Product.asp?vlnk=5672http://www.statistics.gov.uk/statbase/Product.asp?vlnk=5672http://www.statistics.gov.uk/statbase/Product.asp?vlnk=5672http://www.communicationsconsumerpanel.org.uk/downloads/Research/LowIncomeConsumers_Research/Social%20inclusion%20and%20communications/Social%20inclusion%20and%20communications.pdfhttp://www.communicationsconsumerpanel.org.uk/downloads/Research/LowIncomeConsumers_Research/Social%20inclusion%20and%20communications/Social%20inclusion%20and%20communications.pdfhttp://www.communicationsconsumerpanel.org.uk/downloads/Research/LowIncomeConsumers_Research/Social%20inclusion%20and%20communications/Social%20inclusion%20and%20communications.pdfhttp://www.communicationsconsumerpanel.org.uk/downloads/Research/LowIncomeConsumers_Research/Social%20inclusion%20and%20communications/Social%20inclusion%20and%20communications.pdfhttp://www.communicationsconsumerpanel.org.uk/downloads/Research/LowIncomeConsumers_Research/Social%20inclusion%20and%20communications/Social%20inclusion%20and%20communications.pdfhttp://www.statistics.gov.uk/statbase/Product.asp?vlnk=5672http://www.e-learningfoundation.com/press-releaseshttp://www.communicationsconsumerpanel.org.uk/downloads/Research/LowIncomeConsumers_Research/Social%20inclusion%20and%20communications/Social%20inclusion%20and%20communications.pdfhttp://www.communicationsconsumerpanel.org.uk/downloads/Research/LowIncomeConsumers_Research/Social%20inclusion%20and%20communications/Social%20inclusion%20and%20communications.pdf
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    This project was supported by:

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