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TOSHIBA TEC AMERICA TRST-A1x-R001 Driver Installation for TRST-A1x Page 1 of 17 1/27/2009 OPOS Driver Installation for TRST-A1x Series Printer This document is divided into two main sections. The first section covers some basic information on the printer. The second section covers using the printer with OPOS. The printer section shows the default settings for TRST-A15, how the Printer Configuration is changed and how to set the printer for the method of software interface; OPOS or Windows. The OPOS section covers installation of the printer OPOS software (if needed), installing USB OPOS driver and RS-232 configuration along with testing the printer with OPOS. The USB Driver for OPOS is included in the OPOS files that are extracted. Printer must be set to Vendor Specific Class. The ST-A10 already includes the Drivers the TRST-A1x Printer for OPOS on Windows XP Pro and WEPOS. Simply attach the Printer (USB) and go or for RS-232, set the COM port in OPOS and the printer is ready to be used. Simply configure the POS software to use the OPOS. The Windows Driver install and configuration is covered in another manual. Printer must be set to Printer Class. The drivers for OPOS for non ST-A10/A20 Toshiba TEC models is available to download from the TECNET web site. The drivers for Windows are available to download from the TECNET web site as well. The drivers are separate files. TRSTA1xOPOSV001.003.zip is the current file for the OPOS. TRSTA1xWin_XPV1.09.zip is the current file for Windows. Supported OS are Windows XP Pro (SP1, SP2), WEPOS 1.1 and Windows 2000 SP4. Testing for documentation was performed on Windows XP Pro SP2. Warnings: 1. USB OPOS and USB Windows Drivers can not operate at the same time*. 2. RS-232 OPOS and RS-232 Windows Drivers can not use the same COM port if both are installed. 3. When using the Optional Parallel Port with OPOS, no other device can be assigned to the parallel port on the PC. * It is possible to switch between the OPOS and Windows driver without uninstalling any driver or files. See reference sheet Switching Between Drivers.

TRST-A1x-R001 - OPOS Driver Installation - R3

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Page 1: TRST-A1x-R001 - OPOS Driver Installation - R3

TOSHIBA TEC AMERICA TRST-A1x-R001

Driver Installation for TRST-A1x Page 1 of 17 1/27/2009

OPOS Driver Installation for TRST-A1x Series Printer This document is divided into two main sections. The first section covers some basic information on the printer. The second section covers using the printer with OPOS. The printer section shows the default settings for TRST-A15, how the Printer Configuration is changed and how to set the printer for the method of software interface; OPOS or Windows. The OPOS section covers installation of the printer OPOS software (if needed), installing USB OPOS driver and RS-232 configuration along with testing the printer with OPOS. The USB Driver for OPOS is included in the OPOS files that are extracted. Printer must be set to Vendor Specific Class. The ST-A10 already includes the Drivers the TRST-A1x Printer for OPOS on Windows XP Pro and WEPOS. Simply attach the Printer (USB) and go or for RS-232, set the COM port in OPOS and the printer is ready to be used. Simply configure the POS software to use the OPOS. The Windows Driver install and configuration is covered in another manual. Printer must be set to Printer Class. The drivers for OPOS for non ST-A10/A20 Toshiba TEC models is available to download from the TECNET web site. The drivers for Windows are available to download from the TECNET web site as well. The drivers are separate files. TRSTA1xOPOSV001.003.zip is the current file for the OPOS. TRSTA1xWin_XPV1.09.zip is the current file for Windows. Supported OS are Windows XP Pro (SP1, SP2), WEPOS 1.1 and Windows 2000 SP4. Testing for documentation was performed on Windows XP Pro SP2. Warnings:

1. USB OPOS and USB Windows Drivers can not operate at the same time*. 2. RS-232 OPOS and RS-232 Windows Drivers can not use the same COM port if

both are installed. 3. When using the Optional Parallel Port with OPOS, no other device can be

assigned to the parallel port on the PC. * It is possible to switch between the OPOS and Windows driver without uninstalling any

driver or files. See reference sheet Switching Between Drivers.

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Table of Contents PRINTER CONFIGURATION...................................................................................................... 3 OPOS INSTALLATION AND CONFIGURATION..................................................................... 5

OPOS Installation ....................................................................................................................... 5 Configure RS-232 for OPOS ...................................................................................................... 8

Test RS-232 with OPOS ......................................................................................................... 9 Install USB Driver for OPOS ................................................................................................... 10

Test USB for OPOS.............................................................................................................. 15 Removal Steps .......................................................................................................................... 16

I. Uninstalling USB Driver for OPOS .................................................................................. 16 II. Uninstalling OPOS........................................................................................................... 16

APPENDIX................................................................................................................................... 17 Appendix A – RS-232 Information........................................................................................... 17

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PRINTER CONFIGURATION To print the TRST-A1x configuration, turn the unit off, press and hold the “Feed” button and turn power on, release the feed button once printing starts. The next page shows the default settings for the TRST-A15.

To change the printer configuration, change Dip Switch 1 to ON, turn the unit off, press and hold the “Feed” button and turn power on, release the feed button once printing starts. The current settings will print and paper is cut, then instructions on how to use the menu will print. The Printer Config Menu is shown below. Once the printer configuration has been changed and to keep the end user from “accidentally” changing the printer setting, return Dip Switch 1 to the Off position and cycle the power.

Continued on right

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Printer Default Settings – TRST-A15

Continued on right

Vendor Specific class = Use OPOS Printer class = Use Windows Driver

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OPOS INSTALLATION AND CONFIGURATION

OPOS Installation The OPOS Installation is the same for USB and RS-232. The ST-A10/A20 already has the OPOS installed for the printer. Refer to the ST-A10 OPOS documents if needed. After installing OPOS go to the section of the document that covers the interface type being used. Make sure the Printer Configuration, Communication Interface, USB Type is set to Vendor Specific Class. Please wait to attach USB printer cable to PC until drivers are extracted.

1. Down load the printer’s OPOS driver. Currently TRSTA1xOPOSV001.003.zip. 2. Extract all files to the “C” drive. A directory will be created called

“TRST-A1x OPOS V001.003”. 3. Go to TRST-A1x OPOS V001.003\OPOS. 4. Execute setup.exe. 5. Click Next.

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OPOS continued 6. Select Full and click Next. 7. Click Install.

Select the one needed.

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OPOS continued 8. Wait for selected program to be installed. 9. Click Finish. 10. Proceed to RS-232 with OPOS or USB with OPOS.

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Configure RS-232 for OPOS Complete the OPOS Installation first. Printer must be set to Vendor Specific Class.

1. COM1 is the default for the TEC POS Drivers. If using COM1 (default) then skip to step 2. To set the COM port that will be used on the ST with the printer in the TEC POS Drivers, go to Windows Control Panel.

A. Start> Control Panel (must be in classic view) and open TEC POS Driver.

B. Click on (+) for the OPOS Control. C. Click on (+) for the POS Printer. (The list as shown maybe different based

on ST model.)

D. Double click on TRSTA1S (for TRST-A1x RS-232). E. Click on the down tri-mark for Port and select correct COM port. F. Click on OK and OK. G. Close Control Panel.

2. Connect RS-232 Null Modem cable to printer, turn printer on and etc. See

Appendix A for cable specifications.

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Test RS-232 with OPOS 1. If there is not a shortcut to OPOS CheckHealth on the Desktop or in Windows

Start, then Open Windows Explorer and browse to OPOS\TEC\TEST and execute OPOSCHK.exe.

2. Click on the (+) for POSPrinter. 3. Double click on TRSTA1S for TRST-A1x RS-232.

If you get an error “Device Enable error code = 111”, check to make sure printer is on and serial cable is connected.

4. In new window, click on each of the buttons. The button “Dual side print” is for the TRST-A15 only.

5. Click OK to exit. 6. Click End. 7. End of setup for RS-232 with OPOS.

Prints solid block line.

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Install USB Driver for OPOS Please wait to attach USB printer cable to PC until drivers are extracted. Complete the OPOS Installation first. Printer must be set to Vendor Specific Class.

1. Connect USB cable to PC and turn printer on. Select No, not this time and click Next.

2. Select Install from a list or specific location (Advanced) and click Next.

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Install USB Driver for OPOS continued 3. Select Don’t search. I will choose the driver to install. Click Next. 4. Select Printers. Click Next.

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Install USB Driver for OPOS continued 5. Click Have Disk. 6. Click Browse.

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Install USB Driver for OPOS continued

7. Browse to C:\TRST-A1x OPOS V001.003\USBDriver. Select file TecUSBDEx.INF. Click Open.

8. Click OK.

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Install USB Driver for OPOS continued

9. Click Next.

10. Wait for files to be installed. 11. Click Finish.

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Install USB Driver for OPOS continued 12. Go to Control Panel to check for proper installation of USB Driver.

A. Start> Control Panel> System> Hardware tab> Device Manager. B. The picture shows listed TEC Bulk &Interrupt USB Device with Toshiba

TEC TRST-A1x USB POS-Printer. The location order maybe different. C. Close Device Manager, System Properties and Control Panel.

Test USB for OPOS 1. If there is not a shortcut to OPOS CheckHealth on the Desktop or in Windows

Start, then Open Windows Explorer and browse to OPOS\TEC\TEST and execute OPOSCHK.exe.

2. Click on the (+) for POSPrinter. 3. Double click on TRSTA1U for TRST-A1x USB.

If you get an error “Device Enable error code = 107”, check to make sure printer is on and USB cable is connected.

4. In new window, click on each of the buttons. The button “Dual side print” is for the TRST-A15 only.

5. Click OK to exit. 6. Click End. 7. End of setup for USB with OPOS.

Prints solid block line.

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Removal Steps

I. Uninstalling USB Driver for OPOS The USB Driver for OPOS can be uninstalled from Windows Device Manager with Printer attached and on. Steps:

1. Start> Control Panel> System> Hardware tab> Device Manager 2. Click on the (+) for TEC Bulk &Interrupt USB Device 3. Right click on Toshiba TEC TRST-A1x USB POS-Printer and select Uninstall.

II. Uninstalling OPOS OPOS can be un-installed from Windows Add/Remove Process. Steps: Start> Control Panel> Add/Remove> select “OPOS TRST-A1x” and click Remove.

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APPENDIX

Appendix A – RS-232 Information RS-232 Cable Specification – Null Modem

PC Printer DB-9 (*1,2) TO DB-9 Female

DCD(*2) 1 1 RxD 2 3 TxD 3 2 DTR 4 6 GND 5 5 DSR 6 4 RTS 7 8 CTS 8 7 RI 9 NC 9

Notes

1. Male or Female. Depending on the COM port of ST. COM1 and 2 will require Female connector. COM3, 4, 5, and 6 will require a Male connector.

2. If using COM 3, 4, 5, or 6 – LEAVE 1 AND 9 WITH NO CONNECTION ON PC SIDE.

3. The number of COM ports available will be determined by the Model of ST.

COM Port Legend COM1 and 2 COM3, 4, 5 and 6

DCD = Carrier Detect P12V = + 12 Volts RxD = Receive Data RxD = Receive Data TxD = Transmit Data TxD = Transmit Data DTR = Data Terminal Ready DTR = Data Terminal Ready GND = Signal Ground GND = Signal Ground DSR = Data Set Ready DSR = Data Set Ready RTS = Request to Send RTS = Request to Send CTS = Clear to Send CTS = Clear to Send RI = Ring Indicator P5V = + 5 Volts