TROYA RESERVATION & FARE QUOTATION HAND BOOK€¦ · · 2014-11-06troya reservation system ... 1.29 ticket field cic*6/45 ... ap-fax cancellation for other airline request. 41-3@:cancelling

TROYA RESERVATION & FARE QUOTATION

HAND BOOK

TURKISH AVIATION ACADEMY

Corporate Solutions Training Management

Prepared by: Turkish Airlines Aviation Academy

Corporate Solutions Training Management Training Planning Group

For training purposes only

INDEX

1. TROYA RESERVATION SYSTEM .................................................................................................................... 1

1.1 CENTRAL INFORMATION SYSTEM ( C.I.S.) CIC (6/325 ) .................................................................. 1

CCHHAAPPTTEERR DDIISSPPLLAAYY ............................................................................................................................................... 1

PPAAGGEE DDIISSPPLLAAYY ........................................................................................................................................................ 1

OOTTHHEERR EENNTTRRIIEESS .................................................................................................................................................... 1

1.2 AIRPORT FACT ENTRIES ................................................................................................................. 2

1.2.1 CANCELLATION OF AIRPORT FACT ENTRIES ...................................................................................... 2

1.3 AMENDING ITINERARY CIC*6/105 ................................................................................................ 2

1.4 AUTO CANCELLATION CIC*6/55 .................................................................................................... 3

CCHHAANNGGEESS AANNDD CCAANNCCEELLLLAATTIIOONN AATT AAUUTTOO CCAANNCCEELLLLAATTIIOONN EENNTTRRIIEESS................................................... 3

1.5 AVAILABILITY ................................................................................................................................ 3

1.5.1 SHORT ENTRIES OF RETURN AVAILABILITY ....................................................................................... 4

1.5.2 FOLLOW-UP ENTRIES ......................................................................................................................... 4

1.5.3 4BOOKING FROM AVAILABILITY ........................................................................................................ 5

1.5.4 SPECIFIC AVAILABILITY ...................................................................................................................... 5

1.6 CHANGE SEGMENT STATUS (CSS) CIC*6/270 ................................................................................ 5

1.7 CODES CIC*6/10 ........................................................................................................................... 6

1.7.1 REQUEST CODES ................................................................................................................................ 6

1.7.2 ADVICE CODES ................................................................................................................................... 6

1.7.3 SELLING CODES .................................................................................................................................. 7

1.7.4 CANCELLATION CODES ...................................................................................................................... 7

1.7.5 STATUS CODES ................................................................................................................................... 7

1.7.6 STATUS CODES AFTER AUTOMATIC CHECK-IN .................................................................................. 7

1.8 DIRECT SEGMENT ENTRY CIC*6/70 ............................................................................................... 8

1.9 DISPLAYING PNR FIELDS CIC*6/70 ................................................................................................ 8

1.10 DIVIDE CIC*6/00 ......................................................................................................................... 9

1.11 ENCODE / DECODE CIC*6/85 ...................................................................................................... 9

1.12 FLIFO CIC*6/370 ....................................................................................................................... 10

1.13 FONE FIELD CIC*6/40 ................................................................................................................ 10

1.13.1 CANCELLATION AND CHANGING FONE FIELD ............................................................................... 10

1.14 INSERT FUNCTION CIC*6/80 ..................................................................................................... 11

1.15 ITINERARY PRINT CIC*6/320 ................................................................................................... 11

1.16 LISTS ......................................................................................................................................... 12

1.16.1 L-LISTS CIC*6/285 ....................................................................................................................... 12

1.16.2 AIRPORT LISTS CIC*6/290 (ONLY FOR SU AND PD DUTY CODES) ........................................... 13

1.16.3 INFORMATION ABOUT SPECIFIC FLIGHT (SU AND PD DUTY CODES) ....................................... 14

1.16.4 PFS ENTRY ..................................................................................................................................... 14

1.17 NAME FIELD CIC*6/20 ............................................................................................................. 14

1.17.1 CANCELLATION AND CHANGING NAME FIELD .......................................................................... 15

1.18 PNR RETRIEVAL CIC*6/280 ....................................................................................................... 15

1.19 PURGE PNR 42/1 ...................................................................................................................... 16

1.20 QUEUE CIC*6/150 .................................................................................................................... 16

1.20.1 Q COUNT ...................................................................................................................................... 16

1.20.2 SENDING PNRS ............................................................................................................................. 16

1.20.3 SENDING MESSAGES .................................................................................................................... 17

1.20.4 BASIC ENTRIES ON PNR QUEUES ............................................................................................... 17

1.20.5 BASIC ENTRIES ON MESSAGE QUEUES ....................................................................................... 18

1.21 RECEIVED CIC*6/60 ................................................................................................................. 18

1.22 REMARKS CIC*6/115 ............................................................................................................... 18

1.22.1 CHANGES AND CANCELLATION REMARKS FIELD ......................................................................... 18

1.23 SCHEDULE CIC(6/260) .............................................................................................................. 19

1.23.1 RETURN SCHEDULE ........................................................................................................................ 19

1.23.2 SPECIFIC SCHEDULE CIC*6/265 ................................................................................................... 20

1.24 SCROLLING FACILITIES CIC*6/15 ............................................................................................... 20

1.25 SEAT SELECTION CIC*6/120 ..................................................................................................... 20

1.25.1 SEAT SELECTION CODES ................................................................................................................ 20

1.25.2 AUTOMATIC SEAT SELECTION ..................................................................................................... 21

1.26 SENDING MESSAGES CIC*6/375 .............................................................................................. 21

1.26.1 TELEX MESSAGE ............................................................................................................................ 21

1.27 SINE IN / SINE OUT CIC*6/15 ................................................................................................. 22

1.28 STAR RECORD CIC*6/320 ........................................................................................................ 22

1.28.1 FOLLOW-UP ENTRIES ON STAR RECORD .................................................................................. 23

1.29 TICKET FIELD CIC*6/45 ............................................................................................................ 23

1.29.1 CANCELLATION AND CHANGING TICKET FIELD ............................................................................. 23

1.30 TIME LIMIT CIC*6/50 ................................................................................................................. 24

1.31 TIMETABLE CIC*6/255 ............................................................................................................... 24

1.31.1 RETURN TIMETABLE ...................................................................................................................... 25

1.32 TPB PNR ENTRIES CIC*6/380 .................................................................................................. 25

1.33 TIMATIC CIC*52 ........................................................................................................................ 26

1.33.1 SPECIFIC DATA BASE CIC*52/3 ...................................................................................................... 26

1.33.2 FULL TEXT DATA BASE CIC*52/5 ................................................................................................... 26

1.33.3 SPECIAL INFORMATIONS CIC*52/7 .............................................................................................. 28

1.34 AIRPORT FACT ........................................................................................................................... 29

1.34.1 GENERAL INFORMATION ............................................................................................................... 29

2 .FARE QUOTATION .........................................................................................................................................41

2.1 FARE DISPLAY ............................................................................................................................. 41

2.1.1 FARE DISPLAY ENTRIES ................................................................................................................... 44

2.1.2 PASSENGER TYPE CODES ............................................................................................................... 49

2.1.3 OTHER FARE INDICATORS ............................................................................................................... 53

2.1.4 DISPLAYING STAR ALLIANCE FARE PRODUCTS. ............................................................................... 61

2.1.5 FOLLOW UP ENTRIES AFTER FARE DISPLAY..................................................................................... 62

2.2 FARE NOTE TERMINOLOGY ......................................................................................................... 65

2.3 FARE QUOTE .............................................................................................................................. 66

2.3.1 FARE QUOTE RULES ......................................................................................................................... 66

2.3.2 FARE QUOTE TABLE ........................................................................................................................ 68

2.3.3 FARE QUOTE STATUE CODES ........................................................................................................... 69

2.3.4 FARE QUOTE ENTERIES ................................................................................................................... 70

2.4 PASSENGER RELATED FARE QUOTE ENTERIES .............................................................................. 77

2.5 HISTORICAL FARE QUOTE ENTERIES: ............................................................................................ 80

2.6 DISPLAY FARE NOTE FROM PNR AFTER FARE QUOTATION ........................................................... 82

2.7 INDEPENDANT ENTRIES ............................................................................................................... 83

2.8 EXCHANGE RATES ....................................................................................................................... 84

2.9 EXCESS BAGGAGE FARE ............................................................................................................... 85

2.9.1 ONLINE JOURNEY BAGGAGE FARE CALCULATION .......................................................................... 85

2.9.2 INTERLINE BAGGAGE FARE CALCULATION (CIC*120/44)................................................................ 85

2.10 ITA ERROR MESSAGES ............................................................................................................... 87

1

1. TROYA RESERVATION SYSTEM

1.1 CENTRAL INFORMATION SYSTEM ( C.I.S.) CIC (6/325 )

CCHHAAPPTTEERR DDIISSPPLLAAYY CIG* DISPLAYS GENERAL INDEX IN ALPHABETICAL ORDER CIG*/N DISPLAYS GENERAL INDEX IN NUMERICAL ORDER CIA DISPLAYS AGENT INDEX CIL* DISPLAYS LOCAL INDEX CIC*6 DISPLAYS CHAPTER NUMBERED 100 CIC*TROYA (ENG) DISPLAYS CHAPTER NAMED ''TROYA (ENG)''

PPAAGGEE DDIISSPPLLAAYY CIP*90 DISPLAYS PAGE 90 UNDER THIS CHAPTER CIC*6/ 90 BOTH CHAPTER NAME AND PAGE NUMBER OR NAME CAN BE

ENTERED IN ONE SINGLE ENTRY

OOTTHHEERR EENNTTRRIIEESS CIP*L DISPLAYS PAGE HEADER, THIS SHOWS WHICH DEPARTMENT IS

RESPONSIBLE FOR THE INFORMATION CONTAINED AND UPDATING IN THIS CHAPTER.

CIC* REDISPLAYS THE PREVIOUS CHAPTER CIP* REDISPLAYS THE PREVIOUS PAGE ENTRIES IN C.I.S. SYSTEM ARE DEFINED BY USING BOTH NUMBERS AND HEADINGS. IN ORDER TO DISPLAY CHAPTERS OR PAGES EITHER NUMBERS OR NAMES CAN BE USED.

2

1.2 AIRPORT FACT ENTRIES 41FINFT SURNAME/NAMEtitle 20NOV14 :INFANT INFO RELATED TO 1ST PASSENGER 42S2FKSML :2ND PSGR REQUESTS KOSHER MEAL ON SEGMENT 2. 41-3FNSST :1ST, 2ND AND 3RD PASSENGERS REQUEST NO-SMOKING SEAT FOR

THE ENTIRE JOURNEY 4S2FWCHRHK1 BROKEN LEG :ALL PASSENGERS WITHIN THE PNR REQUEST WHEELCHAIR FOR

ONLY SEGMENT 2 1.2.1 CANCELLATION OF AIRPORT FACT ENTRIES 41@ :CANCELING 1ST AP-FACT ITEM 4. 2XX :AP-FAX CANCELLATION FOR OTHER AIRLINE REQUEST. 41-3@ :CANCELLING AP-FACT LINES 1ST, 2NDAND 3RD 31@ :CANCELLING 1ST GEN-FACT LINE IF AN UNDEFINED KEYWORD IS USED WHEN ENTERING A FACT ENTRY, SYSTEM WILL PUT THE ENTRY UNDER GEN-FAX AS OSI. AN SSR ITEM WHICH IS ACCEPTED AS OSI UNDER GEN-FAX WILL NOT SEND ANY MESSAGES TO REQUIRED ADDRESSES; IN THIS CASE GEN-FACT LINE MUST BE CANCELLED WITH 31@ AND A NEW ENTRY USING THE CORRECT KEYWORD MUST BE ENTERED IN TO THE PNR.

1.3 AMENDING ITINERARY CIC*6/105 X3 CANCELLING SEGMENT 3 BY SENDING MESSAGE X I 2/4 CANCELLING SEGMENT 2 AND 4 X I 3-6 CANCELLING SEGMENTS 3, 4, 5 AND 6 X I CANCELLING ALLOF THE ITINERARY X I /3 CANCELLING ALL SEGMENTS STARTING FROM SEG 3 X I X5 CANCELLING ALL SEGMENTS EXCEPT SEGMENT 5 X I X8-10 CANCELLING ALL SEGMENTS EXCEPT SEGMENTS 8, 9 AND 10

3

1.4 AUTO CANCELLATION CIC*6/55 8C/01JAN*AGT AWARE OF AUTO CNX : AUTO CANCELLATION ENTRY AT SPECIFIED DATE

AND ONSYSTEM'S AUTOMATIC TIME WHICH IS 01:55 8C/1555/10SEP*PSGR AWARE OF AUTO CNX :AUTO CANCELLATION ENTRY AT SPECIFIED DATE

AND TIME IF A TIME ADDED ENTRY IS TO BE USED THEN MINUTE MUST ALWAYS BE 55

CCHHAANNGGEESS AANNDD CCAANNCCEELLLLAATTIIOONN AATT AAUUTTOO CCAANNCCEELLLLAATTIIOONN EENNTTRRIIEESS 81@ :CANCELLING 1ST AUTO CANCELLATION FIELD 81@C/1355/10MAR*AGT AWARE OF AUTO CNX :CHANGING 1ST AUTO CANCELLATION FIELD 8C ENTRY CAN NOT BE PASSENGER RELATED 8C AND 7 (TICKET FIELD) CAN NOT BE USED AT THE

SAME TIME

MUST BE AVOID TO USE THIS ENTRY FOR SPECIFIED PNRS.

1.5 AVAILABILITY A25JANISTLON DISPLAYS AVAILABILITY OF ALL DIRECT FLIGHT AND

CONNECTING FLIGHTS; FIRST OF OWN AIRLINE THEN OTHER AIRLINES

AMONISTLON AVAILABILITY USING THE DAY A25JANISTLONBA AVAILABILITY FOR THE SPECIFIED AIRLINE'S DIRECT FLIGHTS A10APRISTESB1200 DISPLAYING AVAILABILITY SPECIFYING TIME OF DEPARTURE A03MAYISTNYCYY DISPLAYING ONLY THE DIRECT FLIGHTS FOR THIS DATE A30JANISTCGNY/D DISPLAYS THE FIRST 6 AVAILABLE FLIGHTS UP TO 63 DAYS FOR

Y/CL A10FEBMIA CHANGING THE ORIGIN / DESTINATION.THE NEW DESTINATION

IS MIA ON THE STATED DATE A11DECLONLAXBA-BOS DISPLAYING AVAILABILITY STATING AN ALTERNATIVE

CONNECTING POINT A10JANISTSYDTK-SIN-SQ DISPLAYING AVAILABILITY STATING AN ALTERNATIVE

CONNECTING POINT AND AN AIRLINE A5DECLGAATHBA/BD-LHR-OA/BA DISPLAYING AVAILABILITY STATING SPECIFIC CONNECTING

POINT AND CARRIERS FOR BOTH LEGS OF JOURNEY A20MARISTFRA*RAS DISPLAYING REDEMPTION AVAILABILITY (FOR STAR MEMBERS).

4

A20MARISTFRA-LH*RAS DISPLAYING REDEMPTION AVAILABILITY (FOR SPECIFIC STAR MEMBER)

1.5.1 SHORT ENTRIES OF RETURN AVAILABILITY AB RETURN AVAILABILITY FOR THE SAME DATE AB10JAN RETURN AVAILABILITY FOR THE STATED DATE AB@4 DISPLAYING RETURN AVAILABILITY FOR 4 DAYS LATER AB-3 DISPLAYING RETURN AVAILABILITY FOR THREE DAYS BEFORE AB24SEP0800 DISPLAYING RETURN AVAILABILITY FOR STATED DATE AND TIME ABF DISPLAYING RETURN AVAILABILITY FOR F CLASS ABSUN DISPLAYING RETURN AVAILABILITY FOR FIRST SUNDAY ALL

CLASSES 1.5.2 FOLLOW-UP ENTRIES

AR :REDISPLAYING AVAILABILITY OR CHANGING SCHEDULE TO AVAILABILITY A :REDISPLAYING ORIGINAL AVAILABILITY OR CHANGING SCHEDULE TO

AVAILABILITY A*E :ADD ONE MORE EARLIER FLIGHT TO DISPLAY A*L :ADD ONE MORE LATER FLIGHT TO DISPLAY A1500 :REDISPLAYS AVAILABILITY BY SPECIFIED TIME AO@2 :REDISPLAYING THE AVAILABILITY CHANGING THE DATE TO 2 DAYS LATER A-2 :REDISPLAYING THE AVAILABILITY CHANGING THE DATE 2 DAYS BEFORE AO21MAY :REDISPLAYING THE AVAILABILITY CHANGING THE DATE AOLAX :PREVIOUS OFFPOINT IS BOARDPOINT AND LAX IS OFFPOINT AOB :REDISPLAYING THE AVAILABILITY FOR B/CL AO/ :REDISPLAYING THE AVAILABILITY FOR ALL CLASSES AO10AUGLON :REDISPLAYING THE AVAILABILITY CHANGING THE DATE AND LAST OFFPOINT TO

LON AISTLON :REDISPLAYING THE AVAILABILITY KEEPING THE SAME DATE AND CHANGING THE

BOARDPOINT AND OFFPOINT

5

1.5.3 4BOOKING FROM AVAILABILITY

N1Y2 BOOK 1 Y/CL SEAT FROM AVAILABILITY LINE NUMBER 2 N1C1Y2 BOOKING FROM CONNECTING FLIGHT 1 C/CL SEAT N1N1S BOOKING SEAT FROM N/CL WITH STATUS CODE SA N1Y2X BOOKING Y/CL ADDING ''X'' INDICATOR (NO STOPOVER) N1Y1I BOOKING Y/CL ADDING ''I'' INDICATOR (IGNORE) N1Y3Q CREATING UNBOOKED SEGMENT WITH STATUS CODE QQ N2Y3QX CREATING UNBOOKED SEGMENT WITH NO STOPOVER 1.5.4 SPECIFIC AVAILABILITY ATK116/15JANISTESB DISPLAYING NUMBER OF THE AVAILABLE SEAT FOR THE

SPECIFIED FLIGHT

1.6 CHANGE SEGMENT STATUS (CSS) CIC*6/270 .1/3 CHANGING NUMBER OF PASSENGERS WHILE CREATING THE PNR

(CHANGES SEGMENT FROM 1 TO 3 PASSENGERS) .3/TK060 CHANGES FLIGHT NUMBER OF SEGMENT 3, KEEPING CLASS, DATE

AND PASSENGER NUMBER SAME AS BEFORE .1/C CHANGES SEGMENT 3 TO C/CL .2/15JAN CHANGES DATE OF SEGMENT 2 .1/07551335 ADDING DEPARTURE AND ARRIVAL TIMES TO SEGMENT 1 .2/TK1980Y23NOV CHANGING FLIGHT NUMBER, CLASS AND DATE OF SEGMENT 2 .4/C21NOV CHANGING CLASS AND DATE OF SEGMENT 4 .1/TK116/01JAN CHANGING FLIGHT NUMBER AND DATE OF SEGMENT 1 .2/TK1907C15JULISTSVO CHANGING ALL DETAILS OF THE SEGMENT, KEEPING NUMBER OF

PASSENGERS SAME .1X PLACES ''X'' INDICATOR ON 1ST SEGMENT .2I PLACES ''I'' INDICATOR ON 2ND SEGMENT .1S CHANGING SEGMENT 1 TO STOPOVER

6

''I'' AND ''X'' INDICATORS CAN NOT BE USED AT THE SAME TIME IF THERE IS MORE THAN ONE CHANGE

FOLLOW DSE SEQUENCE.IF ANY INFORMATION HAS NO CHANGE THEN USE ''/''.

1.7 CODES CIC*6/10 1.7.1 REQUEST CODES NN REQUEST IN IF NOT HOLDING, NEED NA IF SPACE IS NOT AVAILABLE REQUEST FROM ALTERNATIVE FLIGHT HN SPACE HAS BEEN REQUESTED FROM ANOTHER SYSTEM SA SEAT AVAILABLE (STAND BY) 1.7.2 ADVICE CODES KK CONFIRMING UU UNABLE TO CONFIRM, HAVE WAITLISTED UC UNABLE TO CONFIRM, WAITLIST CLOSED UN UNABLE, FLIGHT DOES NOT OPERATE OR SPECIAL SERVICE NOT PROVIDED US UNABLE TO ACCEPT SALE (FF/SS), HAVE WAITLISTED KL CONFIRMING FROM WAITLISTING NO NO ACTION TAKEN TK CONFIRMING/HOLDS CONFIRMED.ADVICE PSGR OF NEW SCHEDULED TIME TL PLACING ON WAITLIST/HOLDS WAITLIST.ADVICE PSGR OF NEW SCHEDULED TIME TN IS ON REQUEST/HOLD NEED.ADVICE PSGR OF SCHEDULED TIME. WK WAS COFIRMED, NOW CANCELLED DUE TO SCHEDULE CHANGE WL WAS WAITLISTED, NOW CANCELLED DUE TO SCHEDULE CHANGE WN WAS REQUESTED, NOW CANCELLED DUE TO SCHEDULE CHANGE SC DUE TO SCHEDULE CHANGE, THIS SPACE IS NOW HELD HX CANCELLED, THE REASON SHAL BE STATED IN AN SSR

7

1.7.3 SELLING CODES SS SPACE SOLD FS SPACE SOLD (ON FREE SALE BASIS) HS HOLDING SEAT LL (LIST) ADD TO WAITING LIST LK GUARANTEED SOLD. 1.7.4 CANCELLATION CODES XX CANCEL CONFIRMED, REQUESTED SEGMENT IX CANCEL, IF HOLDING SEAT XL CANCEL, IF WAITLISTED XK CANCEL WITHOUT SENDING MESSAGE 1.7.5 STATUS CODES HK HOLDS CONFIRMED HL HAVE LISTED (ON WAITING LIST) RR RECONFIRMED (WITHIN 72 HOURS TO DEPARTURE) QK IF PASSENGER'S ARRIVAL AND DEPATURE SEGMENTS ARE INDIFFERENT PNRS AN BOTH ARE CONFIRMED THEN THIS SEGMENT STATUS CODE CAN BE ENTERED FOR TICKETING UNDER ONE PNR. 1.7.6 STATUS CODES AFTER AUTOMATIC CHECK-IN NS NOSHOW OS OFFLOAD TR TRANSFER SB GOSHOW NR NORECORD MC MISCONNECTION DB DENIED BOARDING

8

1.8 DIRECT SEGMENT ENTRY CIC*6/70 0TK116Y20JANISTESBNN1 DIRECT SEGMENT ENTRY REQUESTING 1 SEAT 0KL843Y12OCTAMSSINLL1 REQUESTING 1 WAITLISTED SEAT FROM OTHER AIRLINES. 0TK414Y25APRISTAYTQQ1 UNBOOKED SEGMENT ENTRY OTK0YISTLHRQQ1 UNBOOKED SEGMENT ENTRY WITHOUT STATING DATE AND

FLIGHT NUMBER. 0A ARUNK SEGMENT ENTRY. 0AF503F23NOVCAICDGHK1-LONAFMH DIRECT SEGMENT ENTRY WITHOUT SENDING A MESSAGE

TO OTHER AIRLINE, THIS ENTRY IS USED WHEN A CONFIRMATION IS DONE BY PHONE OR CONTINUITY INFORMATION IS ENTERED.

1.9 DISPLAYING PNR FIELDS CIC*6/70 *N DISPLAYS NAME FIELD *I DISPLAYS ITINERARY *A DISPLAYS PNR AND FARE FIELDS *Q DISPLAYS ONLY FARE FILEDS *P DISPLAYS PASSENGER DATA (FACT, FONE, TKT, RCVD, RLOC) *T DISPLAYS NAMES, PSGR DESCRIPTION, PAYMENT,TKT FIELDS *H DISPLAYS HISTORY *HF DISPLAYS FARE QUOTE ITEMS *HA DISPLAYS ALL ITEMS *R DISPLAYS ALL RECORD *Z DISPLAYS NAMES, PSGR DESCRIPTION FIELD,PAYMENT,FARE AND

TKT FIELDS *IN DISPLAYS AUXILIARY SERVICE SEGMENTS *IC DISPLAYS ''CAR'' SEGMENTS *IH DISPLAYS ''HOTEL'' SEGMENTS

9

1.10 DIVIDE CIC*6/00 D1 DIVIDING ALL OF 1ST NAME ITEM. D3/ DIVIDING ONLY 3RD PASSENGER D3/6 DIVIDING PASSENGERS 3 AND 6 WITHIN THE SAME NAME ITEM D3-5 DIVIDING PASSENGERS 3, 4 AND 5 WITHIN THE SAME NAME ITEM D1*5 DIVIDING 1ST AND 5TH NAME ITEMS D2/*4/ DIVIDING PASSENGERS 2ND AND 4TH FROM DIFFERENT NAME

ITEMS

1.11 ENCODE / DECODE CIC*6/85 SC*NYC ENTERING CITY'S THREE LETTER CODE TO FIND OUT FULL NAME SC*/NEWYORK ENTERING CITY'S FULL NAME TO FIND OUT THREE LETTER CODE SN*GB ENTERING TWO LETTER CODE TO FIND OUT NATION'S NAME SN*/TURKIYE ENTERING NATION'S FULL NAME TO FIND OUT TWO LETTER CODE SS*OT.CA ENTERING STATE'S TWO LETTER CODE TO FIND OUT FULL NAME SS*/ONTARIO ENTERING STATE'S FULL NAME TO FIND OUT TWO LETTER CODE SP*ESB ENTERING AIRPORT'S THREE LETTER CODE TO FIND OUT NAME SP*/ESENBOGA ENTERING AIRPPORT'S NAME TO FIND OUT TWO LETTER CODE SA*AA ENTERING TWO LETTER AIRLINE CODE TO FIND OUT FULL NAME SA*/DELTA ENTERING AIRLINE'S NAME TO FIND OUT TWO LETTER CODE SE*747 ENTRY TO FIND OUT DETAILS ABOUT THE AIRCRAFT SF*MAN TAKING CITY FACTS ABOUT THE CITY STATED SM*IST MINIMUM CONNECTING TIME OF THE CITY STATED SR*IST DSPLAYS ROUTINGS INTO THE CITY STATED SV*BA SEAT SELLING INFORMATION OF THE AIRLINE STATED

10

1.12 FLIFO CIC*6/370 2TK060/20APR DISPLAYS FLIGHT INFORMATION FOR SPECIFIED FLIGHT 2TK1979/16JUNJED DISPLAYS FLIFO FOR TK1238 THIS ENTRY SHOOULD BE USED

ONLY FOR OFF POINTS 2TK002/29AUGISTALA DISPLAYS FLIFO FOR FLIGHT TK1352 IF THERE IS NO FLIFO THEN THE RESPONSE WILL BE '' FLIGHT ROUTINE ''. FLIFO CAN BE DISPLAYED 24 HOURS BEFORE OR 24 HOURS AFTER THE FLIGHT DEPARTURE.

1.13 FONE FIELD CIC*6/40 9T*333 22 11 COSMOS TOUR REF SALLY AGENT'S TELEPHONE NUMBER, NAME, REFERANS. 91/5B*234 56 78 1ST AND 5TH PASSENGER'S BUSINESS TELEPHONE NUMBER. 94-7H*456 23 23 4TH, 5TH, 6TH AND 7TH PASSENGER'S HOME NUMBER. 93A*4124 REXINGTON DR. 80092 GA ATLANTA 3RD PASSENGER'S ADDRESS. 9P*445 33 22 IF NUMBER IS NOT KNOWN WHETHER HOME OR BUSINESS K ID NUMBER V TAX NUMBER E E MAIL ADDRESS F COMPANY NAME M MOBILE NUMBER FIRST FONE ENTRY CAN NEVER BE PASSENGER RELATED 1.13.1 CANCELLATION AND CHANGING FONE FIELD 91@ CANCELS 1ST FONE FIELD 91@H*345 23 22 HANKS TOMMR CHANGING 1ST FONE FIELD 93@2/5B*222 34 55 X 133 CHANGING 3RD FONE FIELD TO PASSENGER RELATED ENTRY

ADDING AN EXTENSION NUMBER

11

1.14 INSERT FUNCTION CIC*6/80 /1 PUTTING SYSTEM INTO INSERT MODE AFTER 1ST SEGMENT IN

ORDER TO ADD A NEW SEGMENT /1#0TK001/05MAYISTJFKNN1 TO PLACE THE NEW SEGMENT AFTER THE 1ST SEGMENT BY USING

DIRECT SEGMENT ENTRY /2#A15JANISTROM PUTTING SYSTEM INTO INSERT MODE WHILE DISPLAYING

AVAILABILITY /3#N2Y1 BOOKING SEAT FROM AVAILABILITY DISPLAY UNDER 3RD

SEGMENT /2#0A ADDING ARUNK SEGMENT UNDER 2ND SEGMENT /1S3 INSERTING SEGMENT 3 UNDER SEGMENT 1 9/0H*0212 245 66 88 MR SMITH INSERTING NEW FONE FIELD ABOVE 1ST FONE FIELD 4/2-3FCHLD/25MAR05 INSERTING UNDER 2ND APFACT LINE A PASSENGER RELATED

ENTRY. 7/0-O*235 4461234567 PLACES ON THE 1ST LINE OF TKT FIELD THE TKT INFORMATION 5/1*PLS RR INSERTING A REMARKS FIELD UNDER 2ND LINE. -/2-1JORDAN/MICHAELMR INSERTING THE NEW NAME AFTER TH 2ND NAME AN ITINERARY CAN BE PUT INTO INSERT MODE BY EITHER /1 OR X1 (CANCELLING SEGMENT) IN ORDER TO GET OUT OF INSERT MODE EITHER *R OR *I MUST BE USED

1.15 ITINERARY PRINT CIC*6/320 PI TAKING ITINERARY PRINT FOR ALL PASSENGERS IN THE PNR. PI1 TAKING ITINERARY PRINT FOR PASSENGER 1. PI2/5 TAKING ITINERARY PRINT FOR PASSENGERS 2 AND 5. PI3-5 TAKING ITINERARY PRINT FOR PASSENGERS 3, 4 AND 5. PIA TAKING ITINERARY PRINT INCLUDING PASSENGER'S ADDRESS. IN ORDER TO ITINERARY PRINT EACH OFFICE AND AGENCY MUST HAVE THEIR OWN STAR RECORD.OFFICES AND AGENCIES CREATE THEIR OWN STAR RECORD.

12

1.16 LISTS 1.16.1 L-LISTS CIC*6/285 LCTK1/4MARISTJFK LIST OF CONFIRMED PASSENGERS ON TK1491 LCTK1979/2SEPIST/LON LIST OF PNR'S WITH FONE FIELD ''LON''. LCTK1980/29SEPLHR/LHRX LIST OF PNR'S WITH FONE FIELD OTHER THAN ''LHR''. LC/LTK60/18MAR LIST OF PSGRS BOOKED WITHIN 72 HOURS BEFORE DEPARTURE. LCTK61C25MAYSINBKK LIST OF PSGRS ON C/CL DESTINATED BKK LCTK1883/23APRISTVIE/KE LIST OF PSGRS WITH SURNAME STARTING ''KE''. LC/ATK460/3SEP LIST OF PSGRS IN ALPHABETICAL ORDER. LCTK1979Y29SEPIST*L LIST OF PSGRS BOOKED IN ''CABIN Y'' WITH ''L'' CLASS. LCTK416/25SEPIST-Q PLACES, LIST OF PSGRS BOOKED ON TK416, TO OWN CITY Q25. LCTK1991/17JAN IST/LON-Q PLACES, LIST OF PSGRS FONE FIELD ''LON'' TO OWN CITY Q25. LCTK444/12DECIST/AYT-QAYT PLACES, LIST OF PSGRS FONE FIELD ''AYT'', TO AYT'S Q25. LCTK444/2SEPIST*CY DISPLAYS LIST OF PSGRS BOOKED ON C/CL AND Y/CL. LCTK60/2OCTIST*M-Q PLACES LIST OF M/CL PSGRS TO OWN CITY Q25. LCTK1979/30AUGIST.LON DISPLAYS LIST OF PSGRS CREATED BY ''LON'' FONE FIELD. LCTK1979/10NOVIST.1G DISPLAYS LIST OF PSGRS CREATED BY ''1G''. LXTK1980/23FEBLHR DISPLAYS LIST OF PSGRS CANCELLED FROM TK1980. LOTK1907/28JANISTZRH DISPLAYS LIST OF PSGRS WITH OUTBOUND CONNECTION. LO/OTK1907/28JANISTZRH DISPLAYS LIST OF PSGRS WITH DETAILED OUTBOUND CONN. LITK1907/28FEBIST DISPLAYS LIST OF PSGRS WITH INBOUND CONNECTION. LI/ITK1907/28FEBIST DISPLAYS LIST OF PSGRS WITH DETAILED INBOUND CONN. LVTK1605/23FEBIST DISPLAYS LIST OF VIP PSGRS ON TK11605 LKTK001/24FEB DISPLAYS LIST OF ''UM'' PSGRS ON TK001. LK/NTK19911/3APR DISPLAYS TOTAL NUMBER OF UM PASSENGERS. LJ/NTK1857/03APR DISPLAYS TOTAL NUMBER OF ''UM'',''INF''AND ''YP''.

13

LTTK1980/13FEB DISPLAYS DETAILED LIST OF PSGRS WITH MEAL REQUEST LT/NTK1980/17FEB DISPLAYS TOTAL NUMBER OF MEALS REQUESTED. (ONLY FOR RC,

PD, SU AND PR CODES. LATK1861/12DECIST-STCR DISPLAYS LIST OF PSGRS WITH SPECIFIED FACT ITEM. LATK1979/22SEP-MEDA-Q PLACES PNRS WITH ''MEDA'' FACT ITEM TO OWN CITY Q25. LATK1862/11SEP-..ML-QROM17 PLACES PNRS WITH MEAL FACT TO ROM Q17. LV/BTK060/26OCT DISPLAYS LIST OF ''EXECUTIVE CARD HOLDERS'' LIST. LATK116/20AUG-DCSI DISPLAYS LIST OF ''NO SHOW'' AND ''GOSHOW'' PSGRS. LNTK1991/12DEC DISPLAYS LIST OF S/PNRS ON SPECIFIED FLIGHT. LH1991/26OCTIST DISPLAYS LIST OF P/PNRS ON SPECIFIED FLIGHT. LLTK116/25DECIST DISPLAYS LIST OF CANCELLED PNRS DUE TO SCHEDULE CHANGE LUTK444/18OCTIST DISPLAYS LIST OF PSGRS WITH TIME LIMIT OR TICKET OPTION. LSTK001/03JUNIST DISPLAYS LIST OF PSGRS INCLUDING FACT ITEM. LQTK1979/30AUGIST DISPLAYS LIST OF GROUP PNRS WITH ACTION CODE ''QQ''. LJTK1992/30AUGLHR DISPLAYS LIST OF PNRS ON''KL'' AND ''DL'' STATUS.INDICATOR ''K''

WILL BE SHOWN NEXT TO PNRS WHICH HAVE ''KL'' ACTION CODE. LWTK1845/06AUGIST DISPLAYS LIST OF PSGRS ON WAITNG LIST. LGTK1979/28FEBIST DISPLAYS LIST OF GROUP PNRS ON TK1979. LXTK1991/30AUGIST@S16JUN DISPLAYS LIST OF PSGRS CANCELLED ON 16JUN FROM TK1991. LXTK1979/30AUGIST@N DISPLAYS LIST OF CANCELLED PNRS DUE TO NAME

CHANGE,DIVIDE OR KM/REAC ACTION,WHICH CAN NOT BE DISPLAYED IN SEGMENT CANCELLATION LIST.

1.16.2 AIRPORT LISTS CIC*6/290 (ONLY FOR SU AND PD DUTY CODES) PMBTK1980/23DECLHR-B PROVIDES BY CLASS THE TOTAL NUMBER OF PASSENGERS -T EITHER BOARDING (B), TRANSITING (T) OR A COMBINATION OF -BT BOTH AT THE SPECIFIED BOARDPOINT. PAPTK1980/16FEBLHR DISPLAYS DETAILED PSGR NAME LIST IN ALPHABETICAL ORDER. PAMTK513/23DEC return SENDS RECORDED PASSENGER'S LIST ON TK 1513 TO ISTKMTK. ISTKMTK enter

14

PAATK1979/10NOVIST LISTS OF CANCELLED OR ADDED PASSENGERS AND CHANGES OF FACT ITEMS LIST.

PADTK1979/10NOV return LISTS OF CHANGES WHICH HAVE OCCURED SINCE PREVIOUS TTY ADDRESS enter LISTS (CANCELLATION, ADDITION AND RECONFIRMATION). PAITK1527/26MAR AUTHORISATION LEVEL, NUMBER OF SEATS UNSOLD AND

BOARDPOINTS OUT OF WHICH WAITLISTS EXIST GIVEN BY LEG/CLASS AND ZZ/PNRS

PANTK1980/10NOV DISPLAYS CONFIGURATION AND AVAILABLE SEATS FOR EACH

COMPARTMENT.SHOWS WAITLISTED PASSENGERS AT DEPARTING POINT.

PBITK1980/10NOVILHR DISPLAYS FULL MANNFEST.NUMBER OF SEATS SOLD AND AUTHORISED FLIFO, INBOUND AND/OR OUTBOUND CONNECTION DETAILS, AIRCRAFT TYPE.

1.16.3 INFORMATION ABOUT SPECIFIC FLIGHT (SU AND PD DUTY CODES) VISTK1980/16FEB DISPLAYS UNSOLD SEATS, RECORDED WAITLIST PASSENGERS

AND ZZ/PNRS. VIATK1980/16FEB DISPLAYS HISTORY OF THE SPECIFIED FLIGHT. 1.16.4 PFS ENTRY PFSTK1980/20FEBLHR return DISPLAYS THE ACTUAL NUMBER OF SEATS SOLD AT THE TIME IST 8 / 20 / 100 enter OF DEPARTURE.

1.17 NAME FIELD CIC*6/20 -1AKKUS/FATMAMRS NAME ENTRY FOR ONE PASSENGER. -2BAYEZIT/SEBNEMMRS/KIVANCMR NAME ENTRY FOR A FAMILY OF TWO -I/1PULAK/ALIMSTR NAME ENTRY FOR AN INFANT -P/TASKESEN/OZLEMMRS NAME ENTRY FOR A NON ACCOUNTABLE, RESERVATION RIGHT

HOLDS SEAT, STAFF DUTY PASS. (SEGMENT STATUS CODE IS HK) -S/ISCI/DENIZMRS NAME ENTRY FOR A NON ACCOUNTABLE, SEAT AVAILABLE STAFF

PASS (SEGMENT STATUS CODE IS SA) -25TANGOTOUR/GRP NAME ENTRY FOR AN AGENT'S GROUP IF AFTER COMPLETING THE NAME FIELD A ''@'' SIGN APPEARS NEXT TO THE ENTRY THIS MEANS THAT THIS NAME ENTRY IS INCORRECT AND MUST BE CHANGED OTHERWISE AUTOMATIC TICKETING WILL BE IMPOSSIBLE.IT ALSO CAUSES PROBLEMS FOR ELECTRONIC TICKETING.

15

INFANT NAME CANNOT BE THE 1ST NAME IN THE PNR, A PNR CAN NEVER BE CREATED FOR ONLY AN INFANT. PASSENGERS FULL NAME MUST BE PREFERRED. 1.17.1 CANCELLATION AND CHANGING NAME FIELD -2@ CANCELLING 2ND ITEM. -3@2DAMON/JOHNMR/AMYMRS CHANGING 3RD NAME ITEM. -5/@1WARNER/DAVIDMR CHANGING OLY 5TH PASSENGER'S NAME. -3/5@ CANCELLING NAMES 3 AND 4 WITHIN THE SAME NAME ITEM

(THIS ENTRY CANNOT BE USED FOR PASSENGERS NOT IN THE SAME NAME ITEM)

-2-4@ CANCELLING NAMES 2, 3 AND 4 WITHIN THE SAME NAME ITEM.

1.18 PNR RETRIEVAL CIC*6/280 *RABCKL DISPLAYING USING PASSENGER NAME RECORD. *TK1979/15NOVISTHANKS RETRIEVING PNR FROM FLIGHT LIST USIONG SURNAME. *TK1491/01JANIST-WATSON/JIMMR RETRIEVING PNR FROM FLIGHT LIST USING SURNAME,

NAME AND TITLE. *WLTK060/15MAYIST-HIGGINS RETRIEVING PNR FROM WAITLISTING USING SURNAME. *TK1491/12JUNXXX-SIMPSON RETRIEVING PNR FROM FLIGHT LIST NOT STATING BOARDPOINT. *1-GREEN/JAMESMR RETRIEVING PNR FROM AVAILABILITY. *RABS5K*I RETRIEVING PNR AND ONLY DISPLAYING ITINERARY E*R COMPLETING PNR (EOT) AND RE-DISPLAYING. I*R IGNORING PNR AND RE-DISPLAYING.

16

1.19 PURGE PNR 42/1 PURGE/*RDQDCG/TK309/22FEB06 PNR NUMBER / CARRIER CODE AND FLT NUMBER / DATE AND YEAR PURGE/TK108/18FEB08/SURNAME CARRIER CODE AND FLT NUMBER / DATE AND YEAR / SURNAME **WHEN THE PURGE IS REQUESTED BY USING SURNAME ENTRY, ALL PURGE RECORDS WITH THE SAME SURNAME WILL BE SENT TO THE MSG Q49 BY THE SYSTEM PURGE RECORDS CAN ONLY BE REQUESTED FROM THE SYSTEM 3 DAYS LATER THAN THE FIRST FLIGHT SEGMENT OF THE PNR.PURGE RECORDS **PURGE RECORDS WILL BE KEPT18 MONTHS AFTER THE CREATION DATE **PURGE RECORDS CAN BE DISPLAYED BY ALL TK SALES/ /GSA OFFICES WITH SU/GS DUTY CODES **PURGE PNRS OVER 4010 CHARACTER INCLUDING HISTORY WILL NOT BE ABLED TO DISPLAY **PURGE RECORD CAN BE RETRIEVED FROM DATA BASE BY MAILING [email protected] ADRESS. SUBJECT BOX MUST BE FILLED WITH FOLLOWING DATA PURGE/PSGRSURNAME/PNRADRESS , THEN SEND BUTTON IS CLICKED.

1.20 QUEUE CIC*6/150 1.20.1 Q COUNT QCA COUNTING ALL QUEUES OF OWN CITY (SU CODE) QCS COUNTING SUPERVISOR QUEUES OF OWN CITY (SU CODE) QCD COUNTING SUPERVISOR AND GENERAL MESSAGE QUEUES OF

OWN CITY. (SU CODE) QCM COUNTING MESSAGE QUEUES OF OWN CITY QCP COUNTING PNR QUEUES OF OWN CITY QCP/LON COUNTING PNR QUEUES OF LONDON OFFICE QC COUNTING PNR QUEUES 0 AND 1 QC/10 COUNTING PNR QUEUE NUMBER 10 OF OWN CITY. QC/NYC/05 COUNTING PNR QUEUE NUMBER 05 OF NEWYORK OFFICE. 1.20.2 SENDING PNRS QEP PLACES PNR TO YOUR OWN CITY Q 00 OR Q01 QEP/62 PLACES PNR TO YOUR OWN CITY Q62 QEP/SIN PLACES PNR TO SINGAPORE'S Q00 OR Q01

mailto:[email protected]

17

QEP/PAR/12 PLACES PNR TO PAR'S Q12 QEP/0 PLACES PNR TO YOUR OWN CITY Q00 QEP/TK1979/S PLACES PNR WHICH HAVE FACT ITEM TO RELATED Q QEP/TK060/G PLACES GROUP PNRS TO RELATED Q QEP/TK066/A PLACES GROUP PNRS TO RELATED Q (ıf the 1st flight is within 3

months) QEP/TK116/P PLACES PNRS OTHER THAN GROUP OR WITH FACT ITEMS TO

RELATED Q. QEP/TK1491/F PLACES THE WAITLISTED CARD HOLDER PNR TO RELATED Q. 1.20.3 SENDING MESSAGES QES PLACES MESSAGES TO OWN CITY'S SUPERVISOR Q. QES/BKK PLACES MESSAGES TO BANGKOK'S SUPERVISOR Q QEM PLACES MESSAGES TO YOUR OWN CITY'S URGENT MESSAGE Q. QEM/01 PLACES MESSAGES TO YOUR OWN CITY'S MESSAGE Q 01. QEM/MAN/05 PLACES MESSAGES TO MANCHESTER'S MESSAGE Q 5. 1.20.4 BASIC ENTRIES ON PNR QUEUES Q ENTERING OWN CITY'S URGENT PNR QUEUE Q/12 ENTERING OWN CITY'S PNR QUEUE 12 Q/PAR/15 ENTERING PARIS'S PNR QUEUE 15 I (IGNORE) WHILE WORKING AT PNR QUEUES IGNORE IS TO PUT DISPLAYED

PNR TO END OF QUEUE TO DISPLAY ANOTHER TIME. QR REMOVING PNR FROM QUEUE. QX GETTING OUT OF QUEUE DUTY QK ENTERING SCHEDULE CHANGE QUEUE. LQR REMOVING THE PASSENGER LIST FROM QUEUE.

IN ORDER TO GET OUT OF QUEUE DUTY QX MUST BE FOLLOWED WITH I (IGNORE)

18

1.20.5 BASIC ENTRIES ON MESSAGE QUEUES QM DISPLAYING FIRST MESSAGE FROM OWN CITY S MESSAGE Q QM/15 DISPLAYING FIRST MESSAGE FROM OWN CITY’S MESSAGE Q 15 QM/TYO DISPLAYING FIRST MESSAGE FROM URGENT Q OF TOKYO QEMI PLACING A DISPLAYED MESSAGE TO END OF MESSAGE QUEUE/

1.21 RECEIVED CIC*6/60 6 MR HANKS NAME OF PERSON WHO MAKES THE BOOKING OR MAKES A

CHANGE IN AN ALREADY CREATED BOOKING 6AGT REF JOHN NAME OF PERSON FROM AN AGENCY WHO IS CREATING OR

MAKING A CHANGE IN AN ALREADY CREATED BOOKING/ 6PSGR IF THE BOOKING OR CHANGE IS DONE BY PASSENGER HIMSELF

THIS ENTRY CAN BE MADE. IF THERE IS MORE THAN ONE PASSENGER IN PNR THE PASSENGER`S NAME MUST BE WRITTEN

1.22 REMARKS CIC*6/115 5*CHCK PSGR CTC ENTRY WHICH CAN BE USED BY ALL TK AND AGENCY STAFF. DATE

AND USER’S CODE IS NOT DISPLAYED/ 5**PLS CONFIRM PNR ENTRY WHICH CAN BE USED BY ALL TK AND AGENCY STAFF. DATE

AD USER’S CODE IS DISPLAYED. 5-PLS RR PNR ONLY TK STAFF CAN USE, DATE AND USER’S CODE IS NOT

DISPLAYED AND AGENCY STAFF CANNOT CANCEL. 5--PLS RR PNR ONLY TK STAFF CAN USE, DATE AND USER’S CODE IS DISPLAYED

AND AGENCY STAFF CANNOT CANCEL. 5. OR 5.. ONLY TK STAFF CAN USE .ONLY CRC STAFF CAN CANCEL. REMARKS FIELD CAN BE PSGR OR SEGMENT RELATED AND CAN BE JOINED WITH # ENDI

1.22.1 CHANGES AND CANCELLATION REMARKS FIELD 51@ CANCELLING 1ST REMARKS LINE 53-5@ CANCELLING REMARKS LINES FROM 3 TO 5. 52@**PLS CFRM CHANGING REMARKS LINE 2. 5/2*ADV RCFM INSERT THE NEW LINE AFTER 2nd REMARKS ITEM

19

1.23 SCHEDULE CIC(6/260) S20JULISTLON DISPLAYS SCHEDULE FOR SPECIFIED DATE AND CITIES. S12SEPISTFRA/TK WEEKLY SCHEDULE ENTRY FOR SPECIFIED AIRLINE. S*E DISPLAYS ONE MORE EARLIER FLIGHT S*L DISPLAYS ONE MORE LATER FLIGHT. SR DISPLAYS THE PREVIOUS DISPLAY SO DISPLAYS THE ORIGINAL DISPLAY. SO@5 DISPLAYS SCHEDULE FOR 5 DAYS LATER. SO-10 DISPLAYS SCHEDULE FOR 10 DAYS LATER. SO25JUL OR S25JUL DISPLAYS SCHEDULE FOR NEW DATE AS 25 JUL. SOPAR DISPLAYS SCHEDULE FROM LAST ARRIVAL POINT TO ''PAR''. SONYCLAX DISPLAYS SCHEDULE FOR NEW CITY PAIRS KEEPING SAME DATE. SO12APRESB DISPLAYS SCHEDULE FROM LAST ARRIVAL POINT TO CITY ''ESB''

FOR NEW DATE AS 12 APR. SO23JAN1000 DISPLAYS SCHEDULE FOR NEW STATED DATE AND TIME. S25JUNLON/MIAMI/1300 DISPLAYS SCHEDULE USING FULL CITY NAME AND TIME. S DISPLAYS ORIGINAL SCHEDULE OR CHANGES AVAILABILITY TO

SCHEDULE. S* INCREASES SCHEDULE DISPLAY. 1.23.1 RETURN SCHEDULE SB DISPLAYS RETURN SCHEDULE FOR THE SAME DATE. SB0800 DISPLAYS RETURN SCHEDULE FOR SPECIFIED DATE. SB@20 DISPLAYS RETURN SCHEDULE FOR 20 DAYS LATER. SB*6 DISPLAYS RETURN SCHEDULE FOR 6DAYS EARLIER. SB10AUG DISPLAYS RETURN SCHEDULE FOR NEW DATE AS 10 AUG. SB24MAR1200 DISPLAYS RETURN SCHEDULE FOR NEW DATE AND TIME.

20

1.23.2 SPECIFIC SCHEDULE CIC*6/265 STK060/25FEB DISPLAYS SPECIFIC SCHEDULE FOR STATED DATE AND FLIGHT. S1 DISPLAYS SPECIFIC SCHEDULE FROM AVAILABILITY LINE 1 S3* DISPLAYS SPECIFIC SCHEDULE FROM AVAILABILITY LINE NUMBER

3 AND ALL CONNECTIONS INCLUDED. S2I DISPLAYS SPECIFIC SCHEDULE FOR SEGMENT 2 IN ITINERARY

1.24 SCROLLING FACILITIES CIC*6/15 MU MOVE UP, MOVES ONE PAGE UP. M or MD MOVE DOWN, MOVES ONE PAGE DOWN. MU5 MD AND MU ENTRIES CAN BE USED BY SPECIFYING LINE

NUMBERS. MB MOVE BOTTOM, MOVES TO END OF TEXT. MT MOVE TOP, MOVES TO BEGINNING OF TEXT.

1.25 SEAT SELECTION CIC*6/120 41S1FNSST SMOKING SEAT REQUEST FOR 1ST PASSENGER'S 1ST SEGMENT. 1.25.1 SEAT SELECTION CODES NSST NO-SMOKING AISLE SEAT NSSB NO-SMOKING BULKHEAD SEAT NSST NO-SMOKING SEAT NSSW NO-SMOKING WINDOW SEAT SMSA SMOKING WINDOW SEAT SMSB SMOKING BULKHEAD SEAT SMST SMOKING SEAT SMSW SMOKING WINDOW SEAT

21

1.25.2 AUTOMATIC SEAT SELECTION *S1 DISPLAYS SEAT PLAN FOR SEGMENT 1 IN THE PNR. *S2/W DISPLAYS SEAT PLAN FOR WINDOW SEATS ON SEGMENT 2 *S3/SA DISPLAYS SEAT PLAN FOR SMOKING AISLE SEATS ON SEGMENT 3 *S2/B DISPLAYS SEAT PLAN FOR BASSINET SEATS ON SEGMENT 2 *SM DISPLAYS SEAT PLAN FOR DISPLAYS MORE SEAT MAP

AVAILABILITY *S1/ALL DISPLAYS ALL SEATS IN CABIN VACANT AND OCCUPIED. *S4/11A DISPLAYS SEAT DETAILS OF SEAT 11A FOR SEGMENT 4. *S1/P2/AN DISPLAYS SEAT PLAN FOR NO-SMOKING, AISLE AND FOR TWO

PASSENGERS ON SEGMENT 1. 4GN NO-SMOKING SEAT REQUEST FOR ALL PASSENGERS IN PNR

(GENERIC SEAT SELECTION) 41/4G2AB BOOKING SEATS 2AB FOR PASSENGERS 1 AND 4 (SPECIFIC SEAT SELECTION) SEAT PLAN CAN ONLY BE DISPLAYED AFTER BOOKING SEAT AND ONLY FOR THE SPECIFIED CLASS.

1.26 SENDING MESSAGES CIC*6/375

PPRRIINNTTEERR MMEESSSSAAGGEE // RROOTTTTYY MMEESSSSAAGGEE T-NYC01/*R SENDING AN ACTIVE PNR TO NYC'S PRINTER NEMBERED 1 T-SIN01/*RA7BCK SENDING THE PNR TO SIN'S PRINTER NUMBERED 1 T-QTR05/*H SENDING ONLY THE HISTORY OF THE PNR TO QTR'S PRINTER

NUMBERED 5 T-LON02/*P SENDING A MESSAGE WRITTEN WITH 5** TO LON'S 02 PRINTER. T-IST02/LCTK1979/25JANIST SENDING PASSENGER LIST TO IST'S PRINTER NUMBERED 2.

MESSAGES CAN BE SENT BY USING TELEX ADDRESS INSTEAD OF PRINTER ADDRESS. 1.26.1 TELEX MESSAGE Y return TELEX IDENTIFIER QD ISTITTK ISTRZTK return SPEED OF TELEX AND ADDRESSES MESSAGE IS SENDING TO .ISTRYTK return ADDRESS OF MESSAGE SENDER MESSAGE TEXT return FREE FORMAT TO WRITE THE MESSAGE. EACH LINE MAX. 64 LAST MESSAGE LINE enter CHARACTERS LONG

22

ANOTHER FORMAT TO SEND A TELEX MESSAGE IS WITH Y. IF THIS ENTRY IS TO BE USED AFTER THE ADDRESS OF SENDER THE DATE.GMT TIME AND SENDER'S TWO LETTER SINE CODE MUST BE ENTERED; OTHERWISE SYSTEM WILL NOT SEND MESSAGE. WHILE WRITING TELEX MESSAGE IF A MISTAKE IS MADE ENTER ENDI # TO END OF LAST MESSAGE TEXT LINE AND PRESS ENTER. THE SYSTEM WILL RESPOND WITH '' OK STORED ''. DISPLAY STORED MESSAGE WITH *P UNDER REMARKS FIELD. TO CORRECT THE MISTAKE; USE 51@ enter TO CANCEL OR ‘’51@* FREE FORMAT TEXT’’ TO WRITE CORRECTED LINE. IN ORDER TO SEND THE CORRECTED TELEX MESSAGE USE CY enter (TO MAKE ANY CORRECTION IN A TELEX MESSAGE, TELEX IDENTIFIER MUST START WITH Y. ) IF A MESSAGE IS LONGER THAN ONE SCREEN LENGTH, FINISH THE LAST LINE WITH ENDI # enter CLEAR SCREEN AND START SECOND SCREEN WITH Y# return. TO SEND THIS TEXT, FINISH LAST LINE WITH CY enter.

1.27 SINE IN / SINE OUT CIC*6/15 BSIA7834AX/GD SINE-IN ENTRY FOR WORKING AREA ''A''. BM* DISPLAYS DETAILED SINE-IN TABLE BM DISPLAYS SIMPLE SINE-IN TABLE BSO SINE-OUT ENTRY FROM AN ACTIVE AREA BC RE-ENTERS INTO AN ALREADY SINED IN AREA (C) ''AGENT-IN'' BSX SINES OUT FROM ALL AREAS

1.28 STAR RECORD CIC*6/320 IN ORDER TO ITINERARY PRINT EACH OFFICE OR AGENCY MUST HAVE THEIR OWN STAR RECORD.AGENCIES OR OFFICES CREATE THEIR OWN STAR RECORD UNDER ''SU'' OR ''GS'' DUTY CODES.TO CREATE A STAR RECORD, OFFICE MUST KNOW THEIR ''TICKET ORDINAL NUMBER''.TO FIND OUT (ONLY WITH SU DUTY CODE ) T return, *SOR enter MUST BE DONE. RCPIPIPXXX000 FIRST ENTRY TO CREATE STAR RECORD (XXX-OFFICE'S 3 LETTER

CODE, 000-OFFICE'S TICKET ORDINAL NUMBER) RA1 return HEADER LINE .DESCRIBES WHO IS CREATING STAR RECORD. TRAINING CENTER enter RA/1 return IN ORDER TO PRINT NECESSARY INFORMATION WITHIN THE QTR05 enter ITINERARY.DEFINING THE PRINTER ADDRESS.

23

RA/2 return ADDRESS OF OFFICE/AGENCY.TELEPHONE NUMBER MAY BE T.H.Y. TRAINING CENTER ADDED.MIN.3, MAX.5 LINES. EACH LINE MIN.2, MAX 23 YESILKOY / ISTANBUL enter CHARACTERS LONG. RA/5 return BLANK LINE TO SEPARATE ADDRESS LINE FROM COMMENT LINE Delete enter THIS LINE IS COMPULSORY. RA/6 return COMMENT LINE. MAX.4 LINES, EACH LINE MAX.63 CHARACTERS HAVE A NICE TRIP enter LONG.GREETING PREFERABLY IN LOCAL LANGUAGE. 1.28.1 FOLLOW-UP ENTRIES ON STAR RECORD R*PIPIPQTR025 DISPLAYING CREATED STAR RECORD. RA2@ CANCELLING STAR RECORD LINE 2 RA5 return CHANGING STAR RECORD LINE 5 TEL: 0212 663 63 00 / 3310 enter RXPIPIPQTR025 CANCELLING ALL OF STAR RECORD

1.29 TICKET FIELD CIC*6/45 70*TICKET NR/FARE BASIS/ISSUE DATE TICKET NUMBER, DATE OF ISSUE AND FARE

BASIS 7O*4491234567/ISSUE DATE/FARE BASIS PASSENGER ALREADY HAS A TICKET, MUST GO TO A

SALES OFFICE TO REVALIDATE THE TICKET. IN THIS CASE TIME LIMIT MUST BE GIVEN WITH 8 TL.

7Q23SEP*CHK TKT OPTION GIVEN TO THE PASSENGER UNTIL MIDNIGHT 22SEP 7Q15APR*1300 CHK TKT OPTION GIVEN TO THE PASSENGER UNTIL 15 JAN, 1300 PM 7Q15JANLON*CHK TKT SENDING THE PNR TO LONDON’S OPTION Q ON SPECIFIED DATE

IN THE TICKET FIELD AFTER “*” IS A FREE-FORMAT. IN THE OPTION FIELD PNR WILL BE SENT TO CREATOR OF THE PNR ON DATE SPECIFIED.

MORE THAN ONE TICKET FIELD MAY BE ENTERED TO THE PNR ONLY IF THEY ARE PASSENGER -RELATED.

1.29.1 CANCELLATION AND CHANGING TICKET FIELD 71@ CANCELLING 1ST TICKET FIELD **TO CHANGE THE ITEM FIRST CANCEL THEN ENTER THE TICKET FIELD

24

1.30 TIME LIMIT CIC*6/50 812OCT*REVAL TK1979 Y 1MAY PLACES PNR TO OWN CITY QUEUE 12 ON STATED DATE IN ORDER

TO BE REVALIDATED 812OCT PLACES PNR TO OWN CITY QUEUE 12 ON STATED DATE 812OCT*CHK NAMES PLACES PNR TO OWN CITY Q/12, ADDING IN “CHK NAMES”

WARNING 8/LON/15JUN PLACES PNR TO LON QUEUE 12 ON 15 JUN 8NYC/0700/08APR PLACES PNR TO NYC Q/12 ON 08 APR AT 07:00 8SIN/40/25NOV PLACES PNR TO SIN Q/40 ON 25NOV 8BRU/30/0900/10JUL PLACES PNR TO BRU Q/30 ON 10JUL AT 09:00 8TL60 PLACES PNR TO OWN CITY Q/12 60 MIN. BEFORE DEPARTURE OF

FIRST SEGMENT 8BKK/TL60 PLACES PNR TO BKK Q/12 60 MIN. BEFORE DEPARTURE OF FIRST

SEGMENT 8VIE/65/TL60 PLACES PNR TO VIE Q/65 60 MIN. BEFORE DEPARTURE OF FIRST

SEGMENT 8TD1 PLACES PNR TO OWN CITY Q/12, 1 DAY 60 MIN. BEFORE

DEPARTURE OF FIRST SEGMENT 8ROM/TD07 PLACES PNR TO ROM Q/12, 7 DAYS AND 60 MIN. BEFORE

DEPARTURE OF FIRST SEGMENT 8PAR/75/TD30 PLACES PNR TO PAR Q/75 30DAYS AND 60 MINUTE BEFORE

DEPARTURE OF THE FIRST SEGMENT

1.31 TIMETABLE CIC*6/255 ST15APRISTSIN DISPLAYS TIMETABLE FOR SPECIFIED DATE AND CITIES ST20 APRISTMUC/KL DISPLAYS TIMETABLE FOR SPECIFIED AIRLINE STO OR ST DISPLAYS ORIGINAL TIMETABLE STO@35 DISPLAYS TIMETABLE FOR 35 DAYS LATER THAN REQUESTED STO11AUG DISPLAYS TIMETABLE FOR NEW DATE AS 11AUG STOBRU DISPLAYS TIMETABLE FROM LAST ARRIVAL POINT TO CITY “BRU

25

1.31.1 RETURN TIMETABLE STB DISPLAYS RETURN TIMETABLE, KEEPING SAME DATE STB@15 DISPLAYS RETURN TIMETABLE FOR 15 DAYS LATER THAN THE

DATE REQUESTED STB-29 DISPALYS RETURN TIMETABLE FOR 29 DAYS EARLIER THAN THE

DATE REQUESTED STB10NOV DISPLAYS RETURN TIMETABLE FOR NEW DATE AS 10 NOV

1.32 TPB PNR ENTRIES CIC*6/380 4FSSROTHSXX TKTD BY TK/235…… IF A CRS PNR'S BEEN TICKETED BY TK OFFICE, IN CASE OF

PASSENGER'S APPLICATION OR FOR PTA, CRS USER HAS TO BE INFORMED WITH THIS ENTRY.

4FSSROTHSXX FREE FORMAT IN ORDER TO SEND A MESSAGE TO CRS BY THEIR PNR 4FSSROTHSXX HX/NOT RCFMD IN CASE OF ANY SEGMENT CHANGE TO CRS PNR BY TK, THE HX/NO TKT NBR REASON MUST BE EXPLAINED TO THAT CRS USER. HX/CNLD AS DUPE HX/DUE TO PSGR RQST HX/TK TL EXPIRED HX/CNLD BKG NS TK 1034/11MAR 41S1FSSRTKNATKHK1 235 2635426542 IF TK OFFICE IS REQUESTED TO ENTER TICKET

NUMBER TO 4FOSITK TKNA 235 34786376746 CRS PNR WHICH IS ALREADY TICKETED BY CRS USER, THIS

FORMAT WIL BE USED. 4FSSROTHSXX ADV TKTNO BY DATE OTHERWISE WILL BE CNLD WHEN TK OFFICE REQUESTS TICKET NUMBER OR CONFIRMATION

FROM CRS USER 4FSSROTHSXX PNR TRANSFERRED TO TK PLS FOLLOW UP BY TK IN CASE OF THE CRS PNR TRANSFERS TO TK OFFICE BY USING

THE FONE FIELD, FIRST THIS ENTRY WILL BE DONE AND EOT THE PNR. RETRIEVE PNR TO ENTER THE FONE FIELD WITH 9

4FSSROTHSXX CHND OPTION DUE TO PSGR REQUEST TO DATE/TIME IF THE TIME LIMIT WILL BE CHANGED BY TK OFFICE, AFTER THIS

ENTRY TICKET OPTION FIELD 7Q MUST BE CHANGED, TOO. * XX IS USED FOR CRS'S OR AIRLINE'S TWO LETTER CODES

26

1.33 TIMATIC CIC*52 1.33.1 SPECIFIC DATA BASE CIC*52/3 TITK-RV/NAIST/DEJFK/TRBRU REQUESTS VISA INFORMATION FOR TURKISH PASSENGER.

TRAVELLING TO NYC AND TRANSITING IN BRU TITK-RV/NATR/DEUS/TRBE SAME ENTRY AS ABOVE .THIS TIME INSTEAD OF THREE LETTER

CITY CODES, TWO LETTER COUNTRY CODE USED TITK-RV/NAIST/SEMN/DEJFK VISA INFORMATION FOR A TURKISH SEAMAN NA NATIONALITY OF THE PSGR, COMPULSORY DE DESTINATION POINT(S) MAX 10 TR TRANSFER POINT(S) MAX 10 AT LEAST ONE OF THESE ELEMENTS (DE OR TR) SHOULD BE ENTERED TITK-RH/EMIST/DEZRH/TRVIE/VTATH REQUESTING HEALTH INFORMATION FOR A

PASSENGER STARTING JOURNEY FROM ISTANBUL, TRAVELLING TO ZURICH, TRANSIT IN VIENNA AND VISITED ATHENS WITHIN 6 DAYS BEFORE JOURNEY

EM EMBARKATION POINT FOR THIS TRIP, COMPULSORY DE DESTINATION POINT(S), MAX 10 TR TRANSFER POINT(S), MAX 10 VT COUNTRY VISITED WITHIN 6 DAYS BEFORE THE JOURNEY AT LEAST ONE OF THESE ELEMENTS (DE OR TR) SHOULD BE ENTERED TITK-RA/NAIST/EMIST/DETYO/TRDXB-VTZRH REQUESTING VISA AND HEALTH

INFORMATION FOR A TURKISH PASSENGER WHO WILL START JOURNEY FROM IST, TRANSING IN DUBAI AND FLY TO TOKYO AND HAS VISITED ZURICH WITHIN 6 DAYS.

TITK-RV/NAIST/TYPE/DEVIE REQUESTING VISA INFORMATION FOR OFFICIAL

SERVICE DIPLOMATIC PASPORTS TITK-RV/NAIST/ARNYC/DELON REQUESTING VISA INFORMATION FOR ALLIEN

RESIDENTS 1.33.2 FULL TEXT DATA BASE CIC*52/5 THERE ARE 7 SECTIONS IN FULL TEXT DATA BASE, WHICH ARE PASSAPORT, VISA, HEALTH, GEOGRAPHICAL INFORMATION, CUSTOM, TAXES AND CURRENCY INFORMATION. TITK-DFT/IST/PA TO RETRIEVE FULL TEXT OF PASSAPORT INFORMATION ABOUT

TURKEY

27

TITK-DFT/IST/PA/WA WARNINGS, SUBJECTIONS OF PASSAPORT INFORMATION TITK-DFT/IST/PA/PT PASSPORT TITK-DFT/IST/PA/VA VALIDITY TITK-DFT/IST/PA/RE ADMISSION AND TRANSIT RESTRICTIONS TITK-DFT/IST/PA/AI ADDITIONAL INFORMATION TITK-DFT/IST/PA/MI MINORS TITK-DFT/IST/PA/NO NOTES TITK-DFT/IST/PA/CR RETRIEVES FULL TEXT OF PASSPORT INFORMATION ABOUT CREW TITK-DFT/IST/PA/ML ABOUT MILITARY TITK-DFT/IST/VI RETRIEVES FULL TEXT OF VISA INFORMATION ABOUT TURKEY TITK-DFT/IST/VI/WA WARNINGS, SUBJECTIONS OF VISA INFORMATION TITK-DFT/IST/VI/VS VISA EXEMPTIONS TITK-DFT/IST/VI/TW TWOV TRANSIT WITHOUT VISA TITK-DFT/IST/VI/IS ISSUE TITK-DFT/IST/VI/AI ADDITIONAL INFORMATION TITK-DFT/IST/VI/MI MINORS TITK-DFT/IST/VI/CO COMPULSORY CURRENCY EXCHANGE TITK-DFT/IST/VI/RP RE-ENTRY PERMIT TITK-DFT/IST/VI/EP EXIT PERMIT TITK-DFT/IST/VI/NO NOTES TITK-DFT/IST/VI/ML FULL TEXT OF VISA ABOUT MILITARY TITK-DFT/IST/VI/CR FULL TEXT OF VISA ABOUT CREW TITK-DFT/IST/HE HEALTH INFORMATION FOR TURKEY TITK-DFT/IST/GE GEOGRAPHICAL INFORMATION FOR TURKEY TITK-DFT/IST/TX AIRPORT TAX INFORMATION FOR TURKEY TITK-DFT/IST/CS RETRIEVES CUSTOMS INFORMATION FOR TURKEY

28

TITK-DFT/IST/CS/IM IMPORT, SUBJECTIONS OF CUSTOMS INFORMATION TITK-DFT/IST/CS/EX EXPORT TITK-DFT/IST/CS/PE PETS TITK-DFT/IST/CS/NO NOTES TITK-DFT/IST/CS/BC BAGGAGE INFORMATION TITK-DFT/IST/CY CURRENCY INFORMATION ABOUT TURKEY TITK-DFT/IST/CY/IM IMPORT, SUBJECTIONS OF CURRENCY INFORMATION TITK-DFT/IST/CY/EX EXPORT TITK-DFT/IST/CY/NO NOTES

1.33.3 SPECIAL INFORMATIONS CIC*52/7 TITK-RULES RETRIEVES BASIC TIMATIC RULES TITK-RULES/R01 RETRIEVES PAGE 1 FROM RULES INDEX TITK-NEWS DISPLAYS NEWS INFORMATION. INFORMATION STAYS ONE

MONTH TITK-NEWS/N2 RETRIEVES PAGE 2 FROM NEWS INDEX TITK-RGL RETRIEVES LIST OF ALL GROUPS OF COUNTRIES TITK-RGL/MALA MALARIOUS AREAS, SUBJECTIONS OF GROUPS TITK-RCC/IST DISPLAYS LIST OF CODES ASSOCIATED TO THIS COUNTRY

SSCCRROOLLLLIINNGG TIPN PAGE NEXT TIPB PAGE BEFORE TIPF PAGE FIRST TIPL PAGE LAST TIPG CURRENT PAGE

29

1.34 AIRPORT FACT

1.34.1 GENERAL INFORMATION

SPECIAL REQUESTS OR DETAILED INFORMATION ABOUT PASSENGERS ARE ENTERED IN THE APFAX FIELD OF THE PNR. THE ENTRY CODE FOR THIS FIELD IS ”4”, SECONDARY CODE IS “F”. SYSTEM IDENTIFIES THE ENTRY USING THE KEYWORD AS TO WHETHER IT IS “SSR” OR “OSI”. AFTER CREATING THE PNR, SYSTEM SENDS MESSAGES TO OTHER CARRIERS ABOUT FLIGHT DETAILS, SUCH AS NAMES, APFAX INFORMATION, ETC. THESE REQUESTS OR INFORMATION CAN BE ENTERED EITHER ONE BY ONE FOR EACH PASSENGER (PASSENGER RELATING) OR FOR DIFFERENT SEGMENTS OF THE ITINERARY (SEGMENT RELATING). UNLESS IT IS NECESSARY THERE IS NO NEED TO SEGMENT RELATE SSR ITEMS IF ITINERARY CONTAINS ONLY TK FLIGHTS. IF ITINERARY CONTAINS OTHER AIRLINE SEGMENTS, INORDER TO RECEIVE THE RESPONSE AUTOMATICALLY FROM THE AIRLINES TO ACCORDING AP-FAX LINE, EACH ENTRY MUST BE SEGMENT RELATED. REGARDLESS OF AIRLINE SEGMENTS SYSTME CAN ONLY AUTOMATICALLY SEGMENT RELATE MEAL ITEMS. THEREFORE, IF MEAL REQUESTS IS DEMANDED FOR ALL SEGMENTS, THERE IS NO NEED TO RELATE THE ENTRY TO A SEGMENT. PNRS HOLDING AP-FAX ITEMS CAN BE GUIDED TO “Q” USING FIRST TK SEGMENT AS; QEP/TK979/S ACTIONS TO BE TAKEN FOR SSR ITEM’S REPLIES WHEN A CONFIRMATION IS RECEIVED FOR AN SSR REQUEST AS KK, PRIOR TO CONFIRMING, PASSENGER MUST BE NOTIFIED, ONLY THEN KK CAN BE CHANGED TO HK USING “4.1HK” ENTRY SOMETIMES SYSTEM ADDS A SECOND APFAX FILED AS ZZR BELOW THE RELATED APFAX FIELD INACCORDANCE TO RESPONSE MESSAGE FROM OTHER AIRLINES. IN THIS CASE RELATED ZZR RESPONSE MUST BE CANCELED BY “42@” THEN PN CONDITIONED AP-FAX LINE WILL BE CHANGED TO KK. EXAMPLE: AP-FAX-S1 SSRPETCLH PN1 DOG 5KG 45x35x23 cm 2. S1 ZZRPETCLH KK1 DOG 5 KG 45X35X23cm ENTRY: 42@ 4.1KK ENTERING INCORRECT KEYWORD UNDER AP-FAX FIELD IF AN INCORRECT KEYWORD IS USED UNDER AP-FAX FIELD, SYSTEM WILL ACCEPT THE ENTRY BECAUSE IT DOES NOT RECOGNISE THE KEYWORD, WILL SEND THE ENTRY TO GEN-FAX FIELD AS OSI. WHEN AN SSR ITEM IS RECORDED AS OSI WITHIN A PNR, SYSTEM WILL PREVENT FROM SENDING MESSAGES TO REGARDED ADDRESSES. IN THIS CASE CANCEL GEN-FAX BY 31@ AND RE-ENTER USING THE CORRECT KEYWORD. CANCELING AP-FAX FIELD WHEN THE PASSENGER CANCELS WHOLE OF HIS JOURNEY, DURING SEGMENT CANCELLATION SYSTEM AUTOMATICIALLY SENDS CANCELLATION MESSAGES TO REGARDED CARRIERS. AFTER “*R” THE AP-FAX FIELDS WILL CONVERT TO ZZR, INORDER TO CANCEL THIS LINE 41@ MUST BE DONE.

30

IF THE PASSENGER WANTS TO CANCEL ONLY AP-FAX REQUESTS AND NOT THE FLIGHT SEGMENTS THEN; FOR TK FLIGHT REQUESTS: 42@ - NOT SENDING CANCELLATION MESSAGE FOR OTHER CARRIER REQUESTS: 4.2XX - SENDING CANCELLATION MESSAGE

31

GGEENNEERRAALL IINNFFOO AAPP--FFAACCTT EENNTTRRIIEESS TTEELLEEXX MMEESSSSAAGGEE QQEEPP EENNTTRRYY OOTTHHEERR AAIIRRLLIINNEESS EENNTTRRIIEESS

INFT

CIC*6/160

Aged between 8 days - 2 years old. Does not hold seat.

42FINFT SURNAME/NAMETITLE 25MAY08 Related to parent.

CHLD

CIC*6/145

Between 2-12 years. Holds seat.

43FCHLD/15JAN05 Related to child.

YP

CIC*6/175

To help passengers

between12-19 years

41FYP15

UMNR

CIC*6/165

Older than 7, younger than 12 years old, travelling alone. All segments must be HK.

41FUMNR UM09 4FLANG SPEAK TURKISH

Passenger relate is compulsory, even though there is one passenger in the PNR. Passenger's ctc nr. for board and off points must be written under APFAX

4FCTC IST 02163345566 4FCTC LON 081 7431292

For more information about family RMKS field can be used.

QEP/TK…/S

Segment relate is compulsory

If reply is SS change to NN before entering AP-FAX request.

VIP

CIC*6/180

Two different types are separated as A and B

4S1FVIP AMBASSADOR OF FRANCE SURNAME/NAME

Ticketing office sends. If there is TOD (Ticket On Departure) reservation office sends the message

Agencies in IST: QEP/TK…/S Agencies out of IST: To Sales offices they depend on

32


WCHR WCHC WCHS

CIC*6/180

Depending on passenger's condition. There are 3 types 41S1FWCHRHK1 BROKEN

RIGHT LEG On TK flights always HK



41S1FWCHRNN1 BROKEN LEG

MAAS

CIC*6/190

In order to help young psgrs, age between 12 and 19yrs, for passengers with language problems or for elderly passengers.

4S1FMAASHK1 ELDERLY PSGR

Segment relate is compulsory If reply is SS change to NN before

entering AP-FAX request.

FQTV

CIC*6/215

Frequent Traveller 4 types of cards Elite, Elite Plus Classic , Classic Plus

4FFQTV CARD NUMBER

STAR REDEMPTION CLASS

4FFQTR 001648506 (M&S) 4FFQTR LH12345678

If elite card holders are on wait list QEP/TK…/F

EXST

CIC*6/200

Passenger relate is

compulsory if there are more than one passenger in the same PNR NAME FIELD: -2PAVAROTTI/LMR/EXST

If TK segment is HK AP-FAX request must

be entered as HK 41S1FEXSTHK1 OVERSIZED If passenger has other requests, entry must be passenger related even though there is one passenger within the PNR.



41S1FEXSTNN1 OVERSIZED

CBBG

CIC*6/205

Size of cabin baggage must not exceed 50x50x67 cm and 75kg. If there is more than one passenger within the PNR passenger relate is compulsory. NAME FIELD: -2HANKS/TOMMR/CBBG

If TK segment is HK, AP-FAX request must be entered as HK . 41S1FCBBGHK1 CELLO Musical instruments are exempted from size restriction. If passenger has other requests, entry must be passenger related even though there is one passenger within the PNR.



4S2FCBBGNN1 CELLO

33


XBAG

CIC*6/210

Passenger's excess baggage that exceeds allowance. 4S1FXBAGNN2 PIECES EACH

45X45X60 cm TOTAL 50kg

Mechanised reservation or sales offices send

messages to related addresses for TK flights

Only mechanized Agencies.

QEP/TK…/S



PASS (STAFF)

CIC*6/30

1) Duty pass has right to

have confirmed seat -P/SMITH /JOHNMR 2) Seat available staff pass -S/ARANYA/JANINEMRS

STAFF on DUTY 4FOSITK STF S1A/Y01 MH/N55555/IN666666*SURNAME

FOR REBATE TICKET 4FOSITK STF R1A/Y01DOJ22OCT90 MJ/013901/ 99-2008 13901 –TK ID NR 99- PERSONAL CODE.STF HIMSELF 00 - SPOUSE 01 - MOTHER 02 - FATHER 10 /11 - CHILDREN

GROUP

CIC*20/3

If there are 10 or more

passengers in one PNR. Always book P/class at NN status code.

4S1FGRPS TCP35 GALAXY TOUR If group is divided in two PNR's then both PNR's should be cross referred to each other by TCP. 4FGRPF 100.00EUR

QEP/TK…/G QEP/TK…/A



PETC

CIC*6/195

Pets (cat, dog, bird only) which are max. 6kg. accompanied by passenger in the cabin. Please check the regulations in TIMATIC before making the reservation.

41S1FPETCNN1 DOG 6KG

45x35x23CM

If there are more than one passenger in

the PNR, passenger relate is compulsory.

QEP/TK…/S Segment relate is compulsory



Pets, carried in cargo 41S1FAVIHNN1 DOG 18KG QEP/TK…/S Segment relate is compulsory

34

AVIH

CIC*6/195

compartment. Please check the regulations in TIMATIC before making the reservation.

80X50X60CM

If there is more than one passenger in the PNR, passenger relate is compulsory.


BLND

CIC*6/195 Blind passengers.

4S1FBLND

If passenger has seeing eye dog 4S1FPETCNN1 SEEING EYE DOG

If the dog will be carried in cargo, AVIH entry must be entered.

QEP/TK../S Segment relate is compulsory


DEAF

CIC*6/195 Deaf passengers.

4S1FDEAF

If passenger has escort dog 4S1FPETCNN1 HEARING EAR DOG

If the dog will be carried in cargo, AVIH entry must be entered.

QEP/TK…/S



ESCORT HOSTESS

CIC*6/170

Escort Hostess can be requested for passenger older than 2 years old younger than 7 yrs old. Written information is needed. Then all entries will be done as CHD. Two separate PNRS will be created. One for child and one for Escort. For Escort, return reservation will be taken.

CHILD'S PNR -1JONES/TERRYMISS 4F1CHD DOB 22.12.04

4FOTHSNN1 ESCORT HOSTESS 4S1FTCP2 ESCORT HOSTESS PNR

ESCORT HOSTESS'S PNR -1ESCORT/HOSTESSMS

4S1FTCP2 JONES/TERRY

Requesting message will be send to

ISTOMTK-ISTOETK After receiving reply

message, name field of Escort Hostess will be

changed and under RMKS field, tlx message time and "ADVD ESCORT HOSTESS NAME" must be entered

QEP/TK…/S Segment relate is compulsory


35


BSCT

CIC*6/160

BSCT entries changes depending on flights with or without automatic seat selection.

42S1FBSCTNN1 Request passenger related to mother and specifies the number with NN1

AUTOMATIC SEAT SELLECTION First book CARRYCOT seat for mother Enter BSCT request under AP-FACT as HK

41S1FBSCTHK1 If COT seats are all booked enter

BSCT request as 41S1FBSCTHL1

Under RMKS field state waitlisted 51S1**PSGR ADV COT WAITLISTED

QEP/TK…/S

If the request is HL, Also

QEP/TK…/S



41S2FBSCTNN1

AMBU-LANCE

CIC*6/235

4FMEDA AMBULANCE SURNAME/NAME

Other medical information; 4FMEDA Name/surname of psgr 4FMEDA phone number

4FMEDA type of illness 4FMEDA name of hospital 4FMEDA name of psgr's DR. 4FMEDA name of ambulance co 4FMEDA social insurance number

Requesting office sends msgs to related addresses. Cancellation Mechanised reservation or sales offices sends

cancellation messages to related addresses.

Only mechanized Agencies

QEP/TK…/S



OXYGEN BOTTLE

CIC*6/230

4FMEDANN1 OXYGEN BOTTLE

4LT/MIN SURNAME/NAME

Requesting office sends messages to according addresses. Cancellation Mechanised reservation or sales offices sends

cancellation messages to related addresses.

Only mechanized Agencies

QEP/ TK…/S



36


SPECIAL MEAL

CIC*6/140

Special meal requests are automatically segment related. Meal requests or cancellations must be entered up to 24hrs flight. Staff and waitlisted psgrs cannot request for special meals. For TK flights requested meal receives

automatic confirmation immediately.

1) 41FVGML 2) 41FSPML ADDITIONAL INFO 3) 41S1FBBMLNN1


If reply is SS change to NN before


LEGREST CIC*6/410

LEGR LEGL LEGB

To book EXST for broken or injured legged psgr.

41S1FMEDA LEGR BROKEN LEG

Segment or psgr relate can not be done for MEDA information.

DPNA CIC*6/460

Disable Passenger with intellectual or developmental disability needing assistance

41S1FDPNAHK1 ALZEIMER AT LEAST 36HOURS IN ADVANCE ARE ENTERED AS "HK" 41S1FDPNANN1 ALZEIMER WITHIN 36 HOURS ARE ENTERED AS “NN”

QEP/TK.../S


If reply is SS change to NN

before entering AP-FAX request.

37


STCR

CIC*6/225

Medical certificate given by doctor, not later than 10 days and companion is compulsory. Book a seat for only the number of passengers.

41S1FSTCR Other medical information; 4FMEDA TEL 346 66 89 4FMEDAHK1 ESCORT MR LEE 4FMEDA KIDNEY FAILURE 4FMEDA DR. KIRK FINCHLEY 4FMEDA INT. LOUIS HOSPITAL/LON IF NEEDED;

4FMEDA NN1 AMBULANCE 4FMEDA NN1 OXYGEN BOTTLE

4LT/MIN PATIENT'S NAME 4FMEDA SOCIAL INSURANCE NR There is no need to passenger or segment relate on MEDA information

Mechanised reservation or sales offices send messages to related addresses after ticketing CANCELLATION Mechanised reservation or sales offices cancel ZZ PNR and send telex messages

to related addresses.

QEP/TK…/S


If reply is SS change to NN before

entering AP-FACT request. 41S2FSTCR Other medical information. 41S2FMEDA NN1 Ambulance 41S2fFMEDA 01 Psgr's name, age sex 41S2FMEDA02 Dr.'s name, adr, tel 41S2FMEDA 03 Medical Info

41S2FMEDA 04 Total travelling time From hereon all the questions will be answered as either YES or NO… 41S2FMEDA 05 Is it contagious 41S2FMEDA 06 Will the physical or mental condition of patient disturb other passengers. 41S2FMEDA 07 If required can the patient sit in an aircraft seat. 41S2FMEDA 08 Can the patient take care of his own needs. 41S2FMEDA 09 Is there an Escort 41S2FMEDA 10 Is oxygen needed? 41S2FMEDA 11/12 Does patient need any medication on ground. 41S2FMEDA 13/14 Does patient need hospitalisation at conn. points 41S2FMEDA 15 Are there any other information about the patient 41S2FMEDA 16 Are there any other arrangements made by the physician

38


CIC*6/415 PSGRs exempt from tax of Turkey (TR)

4F DHC Free Format (Cabin Crew)

DHC

DHT

DHH

DHU

DHB

DHM

DHN

DHD

Cabin crew and spare cabin crew that will get the duty

Technician

Operation coordinator

In-flight security officer

Staff from ministry of transportation, civil aviation and DHMI

Turkey’s National Team

Teams that participating in 23 April Children Celebration Day.

Reciprocally diplomatic members of foreign countries

39

APIS (Advanced Passenger Information System) In accordance with the requirements of the United States authorities, primary document information – DOCS (like passport information or personal identification information), and secondary document information - DOCO (visa information) and address information needs to be obtained from all passengers wanting to enter the

States during DOCA reservations. It is required (essentials) that these be entered into the PNR accurately as

DOCS, DOCO, DOCA in accordance with IATA regulations. The aforementioned information needs to be entered for each and every passenger. This is why it is compulsory to have psgr relate (name relate) in entries. Without these entries ticketing transaction can not be completed. DOCS (PRIMARY DOCUMENT INFORMATION – PSGR IS COMPULSORY) EXAMPLE: 41FDOCS P/TUR/ TUR5465456/TUR/29SEP72/F/20OCT10/DEMIR/ NESLIHAN/H P: Travel Document Type (1-3 alphabet characters), compulsory TUR: Country issuing travel document (1-3 alphabet characters), compulsory TUR5465456: Travel Document Number (15 alphabet characters), compulsory 29SEP72: Passengers birth date (7 alphanumeric characters), compulsory F-Female M-Male, FI-Female Child, MI-Male Child, U-Unidentified Passenger. 20OCT10: Documentation expiration date (7 alphanumeric characters), compulsory Demir: Passengers surname on documentation (max. 30 alphanumeric characters), compulsory. Neslihan: Passengers name on documentation (max. 30 alphanumeric characters), compulsory. Second name is not compulsory (max. 30 alphanumeric characters). H: Indicates that this passport belongs to this passenger. This information is entered when more than one passenger are travelling on the same passport and is entered as A in cases where babies are travelling with their mothers passport (1 alphabetic character) is not compulsory

40

DOCO (SECONDARY TRAVEL DOCUMENT INFORMATION – PSGR RELATE COMPULSORY) EXAMPLE: 41FDOCO ISTANBUL TUR/V/123456/ISTANBUL TUR/10OCT07/USA ISTANBUL TUR: Place of birth of passenger/crew (max.35 alphabetic characters), not compulsory. V: Type of Travel Document (1 alphabetic character) is visa information, compulsory 123456: Visa Document Number (max.9 alphanumeric characters), compulsory ISTANBUL TUR: Place issuing visa document (max.35 alphanumeric characters), compulsory 10OCT07: Date visa issued (7 alphanumeric characters), compulsory USA: Country which visa is valid for (1-3 alphabetic characters), compulsory I: Infant identifier (1 alphabetic character) in case where infant does not occupy a seat - compulsory. DOCA (PASSENGERS DOMICILE ADDRESS OR INFORMATION of ARRIVAL ADDRESS /PSGR RELATE COMPULSORY) EXAMPLE: 41FDOCA R/TUR/AKOY APT NO2 ALTİNTEPE/MALTEPE/İSTANBUL/34567 R: Address Type (D: arrival address, R:domicile address) 1 alphabetic character compulsory TUR: Country (1-3 alphabetic characters) compulsory ADDRESS DETAILS: (max.35 alphanumeric characters), compulsory CITY: (max.35 alphanumeric characters), compulsory STATE/AREA/COUNTRY (max.35 alphanumeric characters), compulsory ZIP CODE (17 alphanumeric characters) compulsory I: Infant Identification (1 alphabetic character) in case where infant does not occupy a seat - compulsory.

41

2 .FARE QUOTATION

2.1 FARE DISPLAY Fare Display provides the ability to display all stored fares for given city pairs. Displayed amounts are ’Base Fares’ excluding taxes.

Unless a Passenger Type Code (PTC) is used, the system displays only adult fares excluding taxes.

Fares applicable for a specific PTC are also displayed excluding taxes.

The system default is to display the fares in “Short Mode”.

SHORT MODE : The system displays all fares for the season including the commencement date of travel. LONG MODE : The system displays all fares held in the database, regardless of seasonality

42

>FXISTWAS01JAN

FARES LAST UPDATED 28SEP 08:00 AM

IST-WAS TUE-01JAN13 TK

MPM 6279 AT 11554 PA

PUBLIC FARES

PROVIDED BY ..ITA..

CX FARE FARE C AP MIN/ SEASONS...... MR GI DT

EUR BASIS MAX

1 TK 300.00R PT3PC P | SU/12M 01SEP2-31MAR3 R AT

2 TK 340.00R VT3PC V | SU/12M 01SEP2-31MAR3 R AT

3 TK 400.00R LT3PC L | SU/12M 01SEP2-31MAR3 R AT

4 TK 469.00R TT3PC T | SU/12M 01SEP -31MAR R AT

5 TK 549.00R QT3PC Q | SU/12M 01SEP -31MAR R AT

6 TK 619.00R ET3PC E | SU/12M R AT

7 TK 709.00R ST3PX S | SU/12M R AT

8 TK 799.00R HT3PX H | SU/12M R AT

9 TK 919.00R KT3PX K | SU/12M R AT

10 TK 1119.00R MTRT M /12M R AT

11 TK 1409.00R BTRT B /12M R AT

12 TK 775.00 BTOW B 01SEP -31MAR R AT

13 TK 1799.00R YTRT Y /12M R AT

14 TK 989.00 YTOW Y R AT

15 TK 3000.00R JTRT J /12M R AT

16 YY 3406.20R YIFRT Y M AT

17 YY 3406.20R YIFRT Y M AT

18 TK 4500.00R DTRT D /12M R AT

19 YY 2483.59 YIFOW Y M AT

20 YY 2483.59 YIFOW Y M AT

21 TK 2700.00 DTOW D R AT

22 TK 6000.00R CTRT C /12M R AT

23 YY 6646.09R CIFRT C M AT

24 TK 3600.00 CTOW C R AT

25 YY 8772.31R FIFRT F M AT

26 YY 4898.04 CIFOW C M AT

27 YY 6488.66 FIFOW F M AT

END

LOG ID:5878846 18

TROYA Live Production System L00 28/09/12

FXISTWAS01JAN The entry for the specified date and routing.

FX01JANISTWAS The same display is retrieved when date is written before routing.

FX Fare Display

01JAN Travel date

IST Board Point

WAS Off Point

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

43

Detailed explanation is given in the table below for the screen display after the entry above. Alternative information which might be available in different fare display types is also given.

1 FXISTFRA01JUL The entry to retrieve the display

2 15MAY 07:00 AM Date and hour of last fare update

3 IST-FRA SUN-01JUL12 TK Board poınt and off point, date, carrier 4 MPM 1402 EH MPM value for the city pair and Global Indicator 5 PUBLIC FARES Filed fares 6 PROVIDED BY ..ITA.. Fare display source 7 1,2,3,4,5,6,7.. Fare line number 8 CX Carrier code YY: Any carrier /IATA Fare PTC: Passenger Type Code TC: Ticketing Code TD: Ticketing Designator

9 FARE…EUR Fare, Currency 300.00R: Round Trip Fare 775.00 : One Way Fare

10 FARE BASIS Fare Basis 11 C Class Code

- : Booking class code is not defined in the data base |: Carrier has not defined a booking class code yet

12 AP Advance Purchase rule |: Refer to fare rule Fare rule is displayed for other numeric indicators

(3,72h,14d) 13 MIN / MAX Minimum and maximum stay rules of the fare

Max: 45D / 12M / 1M indicates as day, month, year Min: 3 (day) / V (fare rule should be displayed) / W (week)

/ SU (Sunday) 14 SEASON Seasons of application (if applicable)

O: Outbound journey must commence within the period shown

I: Inbound journey must commence with in the period shown

15 MR Mileage based / Route based MR: Both Mileage and Route based

16 GI Global Indicator 17 DT D: Day, T: Time 18 LOG ID ITA log ID for the entry made

44

2.1.1 FARE DISPLAY ENTRIES FXISTPAR01JUL Fares displayed specifying origin and destination points and date.

FX01JULISTPAR Fares displayed specifying origin and destination points and date (Date can also be

written before origin and destination points). FXLON Displays fares originating from the set city (of the terminal) for the date the input is

made.

>FXISTLON15MAY

FARES LAST UPDATED 15MAY 07:00 AM

IST-LON TUE-15MAY12 TK AIRPORT FARES

MPM 1875 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

ISTLON

1 TK 116.00R WT2PC W | /12M R EH

ISTSTN

2 TK 119.00R WAJ12MRT W | /12M R EH

ISTLON

3 TK 69.00 WT2XPCO W | R EH

ISTSTN

4 TK 139.00R PAJ12MRT P | /12M R EH

5 TK 70.00 PAJOW P | R EH

ISTLON

FXLON1JUL Displays fares originating from the set city for the date of travel specified.

FXROM1JUL-OW Displays only OW fares

>FXISTROM01JUL-OW FARES LAST UPDATED 15MAY 07:00 AM

IST-ROM SUN-01JUL12 TK

MPM 1036 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 111.00 LT2XPBO L | R EH

2 TK 138.00 TT2XPBO T | R EH

3 TK 162.00 QT1PXOW Q | R EH

4 TK 186.00 ET1PXOW E | R EH

5 TK 216.00 ST1PXOW S | R EH

6 TK 249.00 HT1XOX H R EH

7 TK 282.00 KT1XOX K R EH

8 TK 312.00 MTOW M R EH

9 TK 372.00 BTOW B R EH

45

FXROM1JUL-RT Displays only RT fares

>FXISTROM01JUL-RT


IST-ROM SUN-01JUL12 TK

MPM 1036 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 185.00R LT2XP1M L | V/1M R EH

2 TK 230.00R TT2XP1M T | V/1M R EH

3 TK 270.00R QT1PX3M Q | /3M R EH

4 TK 310.00R ET1PX3M E | /3M R EH

5 TK 360.00R ST1PX3M S | /3M R EH

6 TK 415.00R HT1XEX6M H /6M R EH

7 TK 470.00R KT1XEX6M K /6M R EH

8 TK 520.00R MTRT M /12M R EH

9 TK 620.00R BTRT B /12M R EH

10 TK 730.00R YTRT Y /12M R EH

11 TK 850.00R JT1BX J /12M R EH

12 TK 1240.00R DTRT D /12M R EH

13 TK 1599.00R CTRT C /12M R EH

14 YY 1600.00R CIFRT C M EH

END

FX01JULISTPAR/X Displays the fare for the specified city pair in a high to low order

>FXISTFRA01JUL/X


IST-FRA SUN-01JUL12 TK

MPM 1402 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 1164.00 D1OWLH D R EH

2 YY 1109.00 CIFOW C M EH

3 YY 1109.00 YIFOW Y M EH

4 TK 1940.00R D1RTLH D /12M R EH

5 TK 929.00 CTTUR1 C R EH

6 YY 1847.00R YIFRT Y M EH


8 TK 886.00 CBROWLH C R EH

9 TK 1772.00R CBRRTLH C /12M R EH

10 TK 792.00 J1OWLH J R EH

11 TK 1549.00R CTTUR2 C /12M R EH

46

FXROM1OCT/XX Displays only IATA fares

>FXISTROM01JUL/XX FARES LAST UPDATED 15MAY 07:00 AM

IST-ROM SUN-01JUL12 XX

MPM 1036 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX


2 YY 1600.00R YIFRT Y M EH

3 YY 960.00 CIFOW C M EH

4 YY 960.00 YIFOW Y M EH

END

FXANKLON01JUL/YY Displays fares according to fare levels for all carriers having filed fares in

EUR for the city pair. Note: UNSALEABLE note on top-right means that there are other fares which may not be sold from the set

city exist. AIRPORT means that different fares apply to/from specified airports (These notes are

not displayed in every fare display).

FXANKLON01JUL/YY


ANK-LON SUN-01JUL12 UNSALEABLE/AIRPORT

MPM 2112 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

ANKSTN

1 TK 89.00R WAJ12MRT W | /12M R EH

2 TK 109.00R PAJ12MRT P | /12M R EH

3 TK 55.00 PAJOW P | R EH

4 TK 139.00R VAJ12MRT V /12M R EH

5 TK 70.00 VAJOW V R EH

ANKLON

6 4U 75.00 NNC4UTR N | R EH

7 TK 156.00R WT2PC W | /12M R EH

8 TK 89.00 WT2XPCO W | R EH

9 OS 179.00R WFLYTR W 3| V/12M R EH

ANKSTN

10 TK 179.00R LAJ12MRT L /12M R EH

11 TK 90.00 LAJOW L R EH

ANKLON

12 4U 188.00R ENC4URTR E | R EH

13 4U 94.00 ENC4UOTR E | R EH

14 4U 95.00 XNC4UTR X | R EH

15 TK 206.00R PT2PC P | /12M R EH

16 4U 104.00 TNC4UTR T | R EH

17 OS 219.00R VFLYTR V 1| V/12M R EH

18 4U 114.00 NNC4UTR N | R EH

47

FXBUDDEL01NOV/YY*NUC Displays fares in NUC for all carriers having fares for the relevant city pair.

By this entry, fares for all carriers having filed in different currencies (EUR, HUF) may be displayed.

FXANKLON01JUL/OS Displays fares for a specific carrier.

>FXANKLON01JUL/OS FARES LAST UPDATED 24JUL 10:00 AM

ANK-LON MON-01JUL13 OS

MPM 2112 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 OS 179.00R WFLYTR W V/12M R EH

2 OS 219.00R VFLYTR V V/12M R EH

3 OS 259.00R QFLYTR Q V/12M R EH

4 OS 299.00R GFLYTR G 1/12M R EH

5 OS 359.00R HFLYTR H /12M R EH

6 OS 419.00R UFLYTR U /12M R EH

7 OS 479.00R MR2TR M /12M R EH

8 OS 559.00R BR2TR B /12M R EH

9 OS 308.00 BR3TR B R EH

10 OS 659.00R YR2TR Y /12M R EH

11 OS 709.00R DFLYTR D /12M R EH

FXISTATH01FEB/TK/OA Displays fares for the specified carriers (Maximum 3 carrier codes can be

used in one entry).

>FXISTATH28SEP/TK/OA

FARES LAST UPDATED 28SEP 01:00 PM

IST-ATH FRI-28SEP12 TK OA

MPM 411 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 OA 17.00 ANOA A R EH

2 OA 32.00 TNOA T R EH

3 TK 79.00R TT2PC1M T | V/1M R EH

4 OA 46.00 VNOA V R EH

5 TK 109.00R QT2PC3M Q | V/3M R EH

6 TK 59.00 QT2XPCO Q | R EH

7 OA 60.00 XOW2 X R EH

8 TK 137.00R ET2XP3M E | /3M R EH

9 OA 74.00 BOA1 B R EH

10 TK 78.00 ET2XPBO E | R EH

11 TK 164.00R ST2PX6M S /6M R EH

FX/X Changes the order of the current display.

48

FXISTPARV10FEB/TK Validates the display against seasonality, prohibited travel dates and day of

the week restrictions, displaying only those OW fares which match the exact criteria.

>FXISTPAR.V10JUL/TK FARES LAST UPDATED 15MAY 07:00 AM

IST-PAR TUE-10JUL12 TK

MPM 1676 EH

PUBLIC FARES

SEASONALITY/PROHIBITED TRAVEL DATES/DPY-OF-WEEK VALIDATED

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 233.00 ET2PXOW E R EH

2 TK 275.00 ST1XOX S R EH

3 TK 290.00 HT1XOX H R EH


5 TK 371.00 MT1XOX M R EH

FXISTANK21SEP*CPN Displays Visit Turkey Fares.

>FXISTANK21SEP*CPN

FARES LAST UPDATED 21SEP 11:00 AM

IST-ANK FRI-21SEP12 TK

MPM EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 200.00R YVT2 Y /1M R EH

PTC: CPN

2 TK 225.00R YVT3 Y /1M R EH

PTC: CPN

3 TK 250.00R YVT4 Y /1M R EH

PTC: CPN

4 TK 275.00R YVT5 Y /1M R EH

PTC: CPN

FXFRABKK01JUL@JN2BX Displays Fare for the specified Fare Basis.

>FXFRABKK01JUL@JN2BX FARES LAST UPDATED 04APR 06:00 AM

FRA-BKK SUN-01JUL12 TK

MPM 10556 TS

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 1900.00R JN2BX J V/12M R EH

END

49

2.1.2 PASSENGER TYPE CODES

PTC

DESCRIPTION CODES TC

ADT Adult - INF Infant IN INS Infant Occupying Seat CH CNN Child CH UNN Unaccompanied Minor CH YTH Youth ZS/ZZ STU Student SD SNN Senior Citizen CD FFY Accompanied Passenger for Elit Card holders CN/AWD FFC Accompanying Passenger for Elit Card holders CP50/AWD DIS Disabled Passenger SB DIS Accomp. Psgr. For Dis. Psgr. AT SEA Seaman SC LBR Labor DL

VFR Visit Friends and Relatives AGT Product Exprience Programme PEP

GIT/GRP Group GV10 ITX Individual IT IT PIL Pilgrim PG

50

FXISTKHI24JUL*SNN Displays senior citizen fares for the relevant city pair. TC:KT1XEXCD note

indicates ticketing code.

>FXISTKHI24JUL*SNN FARES LAST UPDATED 24JUL 11:00 AM

IST-KHI TUE-24JUL12 TK

MPM 2935 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 550.80R KT1XEX K /12M R EH

PTC: SNN

TC:KT1XEXCD


PTC: SNN

TC:KT1XOXCD

3 TK 646.00R MT1XEX M /12M R EH

PTC: SNN

TC:MT1XEXCD

4 TK 752.25R BTRT B /12M R EH

PTC: SNN

NOTE: Quick change entries could be used to change the fare display after the first entry is made. For example, when there is a fare display on the screen, child fares could be displayed by FX*CNN entry for the previous city

pair, date and routing.

FXISTFRA01JUL*YTH Displays youth fares for the relevant city pair.

>FXISTFRA01AUG*YTH FARES LAST UPDATED 25JUL 10:00 AM

IST-FRA WED-01AUG12 TK

MPM 1402 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 226.10R QHTUR2 Q /12M 01APR -31OCT R EH

PTC: YTH

TC:QHTUR2ZZ

2 TK 265.20R EHTUR2 E /12M 01APR -31OCT R EH

PTC: YTH

TC:EHTUR2ZZ

3 TK 136.00 QHTUR1 Q 01APR -31OCT R EH

PTC: YTH

TC:QHTUR1ZZ

51

FXFRABKK03APR*CMA*CMP Displays bussiness class companion fares.

>FXFRABKK03APR*CMA*CMP FARES LAST UPDATED 03APR 07:00 AM

FRA-BKK TUE-03APR12 TK

MPM 10556 TS

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 1300.00R JE1MCP50 J /1M R EH

PTC: CMP

2 TK 2600.00R JEE1MCN J /1M R EH

PTC: CMA

END

FXOSLBEY21MAR*VFR Displays ethnic fares (These types of fares may be displayed only on the terminals

set in the origin country because of sales restrictions. Sales restrictions are displyed by the “-“ indicator before the carrier code. i.e: -TK) .

>FXOSLBEY21MAR12*VFR

FARES LAST UPDATED 03OCT 07:00 AM

OSL-BEY WED-21MAR12 TK

MPM 3171 EH

PRIVATE FARES

PROVIDED BY ..ITA..


NOK BASIS MAX

1 -TK 1940R LETNICRT L | 3/12M R EH

PTC: VFR

2 -TK 2090R TETNICRT T | 3/12M R EH

PTC: VFR

3 -TK 2250R QETNICRT Q | 3/12M R EH

PTC: VFR

FXMANJED10OCT*GIT Displays group fares.

>FXMANJED10OCT*GIT FARES LAST UPDATED 18SEP 09:00 AM

MAN-JED WED-10OCT12 TK

MPM 3774 EH

PUBLIC FARES

PROVIDED BY ..ITA..


GBP BASIS MAX

1 TK 214.00 QN2PXOW Q R EH

PTC: GIT

TD:GV10

2 TK 248.00 EN2PXOW E R EH

PTC: GIT

TD:GV10

3 TK 550.00R HN2XEX H /12M R EH

52

FXMANJED10OCT*GIT//HAC Displays Hajj / Umrah group fares.

>FXMANJED10OCT*GIT



MPM 3774 EH

PRIVATE FARES

PROVIDED BY ..ITA..


GBP BASIS MAX

1 -TK 658.00R MPGGV M /6M 15SEP2-23OCT2 R EH

PTC: GIT

TD:PG

END

LOG ID:7992070

FXMANJED10OCT*PIL//HAC Displays Hajj/Umrah individual fares.

>FXMANJED10OCT*PIL



MPM 3774 EH

PRIVATE FARES

PROVIDED BY ..ITA..


GBP BASIS MAX

1 -TK 728.00R MPG M /6M 15SEP2-23OCT2 R EH

PTC: PIL

TD:PG

END

LOG ID:7992768

FXMUCIST08OCT*AGT Displays seasonal and special fares applied for travel agency staff. These types of

fares may be displayed only on the terminals set in the origin country because of sales restrictions.

>FXMUCIST08OCT*AGT

FARES LAST UPDATED 08OCT 01:00 PM

MUC-IST MON-08OCT12 TK

MPM 1186 EH

PRIVATE FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 -TK 15.00R NPEPPDE N /21 06JUL2-31DEC2 R EH

PTC: AGT

END

LOG ID:366660

53

2.1.3 OTHER FARE INDICATORS FXKIXFRA01OCT*NUC Displays fares in NUC

>FXKIXFRA01OCT*NUC

FARES LAST UPDATED 24JUL 11:00 AM

KIX-FRA MON-01OCT12 TK

MPM 7449 TS 11898 AP 9097 EH

PUBLIC FARES

JPY CURRENCY FARES EXIST

PROVIDED BY ..ITA..


NUC BASIS MAX

1 TK 697.40R VQR2PRO1 V | 4/14 17SEP2-31OCT2 R TS

2 TK 874.92R LQR2PRO1 L | 4/14 17SEP2-31OCT2 R TS

3 TK 951.00R TQR2PRO1 T | 4/14 17SEP2-31OCT2 R TS

4 TK 1014.40R QQR3XP1M Q | 4/1M 07OCT2-31OCT2 R TS

5 TK 1060.87R TTXPBLH T V/12M R TS

6 TK 1077.80R QTR3XP1M Q | 4/1M 17SEP2-06OCT2 R TS

7 TK 1141.20R EQR3XP1M E | 4/1M 07OCT2-31OCT2 R TS

FXKIXFRA01OCT*LOC Displays fares in Local Currency

>FXKIXFRA01OCT*LOC


KIX-FRA MON-01OCT12 TK

MPM 7449 TS 11898 AP 9097 EH

PUBLIC FARES

PROVIDED BY ..ITA..


LOC BASIS MAX

1 TK 55000R VQR2PRO1 V | 4/14 17SEP2-31OCT2 R TS

2 TK 69000R LQR2PRO1 L | 4/14 17SEP2-31OCT2 R TS

3 TK 75000R TQR2PRO1 T | 4/14 17SEP2-31OCT2 R TS

4 TK 80000R QQR3XP1M Q | 4/1M 07OCT2-31OCT2 R TS

5 TK 83665R TTXPBLH T V/12M R TS

6 TK 85000R QTR3XP1M Q | 4/1M 17SEP2-06OCT2 R TS

FXBKKLON01OCT Displays as local currency fare, unless another currency is written after routing and

date.

>FXBKKLON01OCT


BKK-LON MON-01OCT12 TK

MPM 10906 TS 14457 AP 7704 EH

PUBLIC FARES

PROVIDED BY ..ITA..


THB BASIS MAX

1 TK 12000R VF2PROCN V 3/21 R EH

2 TK 20895R TLF2XPB T 3/12M 19APR -19DEC R EH

3 TK 24080R QLF2XPB Q 3/12M 19APR -19DEC R EH

4 TK 28490R ELF2XPB E 3/12M 19APR -19DEC R EH

54

FX12OCTISTDLM:EUR With the entry made from a terminal set in Turkey, domestic fares in EUR

are displayed.

>FXISTESB12OCT:EUR


IST-ESB FRI-12OCT12 TK

MPM EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 200.00 Y Y R EH

2 TK 300.00 C C R EH

END

LOG ID:378159

FX12OCTISTDLM:EUR With the entry made from a terminal set outside Turkey, domestic fares

filed in EUR and special fares which may be sold only by TK offices are displayed.

>FXISTDLM12OCT:EUR


IST-DLM FRI-12OCT12 TK AIRPORT FARES

MPM EH

PUBLIC/PRIVATE FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

ISTDLM

1 -TK 160.00R EDOMDR E R EH

SAWDLM

2 -TK 160.00R EDOMDR E R EH

ISTDLM

3 -TK 80.00 EDOMD E R EH

SAWDLM

4 -TK 80.00 EDOMD E R EH

5 -TK 200.00R HDOMDR H R EH

FX1OCTISTFRA/2 Round Trip fares displayed with ½ NUC values.

>FXISTFRA12OCT


IST-FRA FRI-12OCT12 TK HALF RT VALUES

MPM 1402 EH

PUBLIC FARES

EUR CURRENCY FARES EXIST

PROVIDED BY ..ITA..


NUC BASIS MAX

1 TK 62.63R WHT2PC W 3| V/12M 01APR -31OCT R EH

2 TK 81.61R PHT2PC P | V/12M 01APR -31OCT R EH

3 TK 99.95R VHT2XP V | V/12M 01APR -31OCT R EH

4 TK 120.20R LHT2XP L | V/12M 01APR -31OCT R EH

55

FX*LOCAL Displays terminal fares in local currency.

FX1OCTISTNYC:AP Displays fares without Advance purchase rule.

>FXISTNYC12OCT:AP


IST-NYC FRI-12OCT12 TK

MPM 6022 AT 11565 PA

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 1119.00R MTRT M /12M R AT

2 TK 615.00 MTOW M R AT

3 TK 1299.00R OTWRRT O /12M R AT

4 TK 1409.00R BTRT B /12M R AT

5 TK 775.00 BTOW B R AT

6 TK 1799.00R YTRT Y /12M R AT

7 TK 989.00 YTOW Y R AT

8 TK 2000.00R UTWRRT U /12M R AT

9 TK 1100.00 UTWROW U R AT

FX1OCTISTROM:NM Displays fares without Minumum Stay requirements.

FX1OCTISTROM:NX Displays fares without Maximum Stay requirements.

FX1OCTISTROM:MM Displays fares with no Minimum or Maximum Stay requirements.

FX1OCTISTROM:NR Displays fares with none of the restirictions above.

FX1OCTISTTYO.AP Displays fares for AP global indicator.

>FXISTTYO01OCT.AP

FARES LAST UPDATED 03APR 08:00 AM

IST-TYO MON-01OCT12 TK

MPM 6903 TS

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 YY 12021.00R YIF Y M AP

2 YY 14234.00R CIF C M AP

3 YY 8415.00 YIF Y M AP

4 YY 9964.00 CIF C M AP

5 YY 22773.00R FIF F M AP

6 YY 15942.00 FIF F M AP

END

56

Some other global route indicators . AT Via Atlantic EH Eastern Hemisphere. FE Russian Federation (West of Ural Mountains) and direct flights between Ukraine and area 3. TS Via Siberia WH Western Hemisphere. RW Round the World NOTE: Please refer to PAT General Rules book for the detailed explanation of the Global Indicators. FXISTPAR15JAN13.T05JAN13 When entry is made with a further ticketing date, if next period’s IATA ROE

is defined, fares are displayed for information.

>FXISTPAR15JAN13.T05JAN13


IST-PAR TUE-15JAN13 TK

MPM 1676 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 179.00R PTF2PB6M P | 2/6M R EH

2 TK 209.00R VTF2PB6M V | 2/6M R EH

3 TK 119.00 PTF2PCOW P | R EH

4 TK 249.00R LT2XP L | V/12M R EH

FX30OCTISTPAR.T28SEP11 Entering the first departure and ticketing date respectively, fares can be

displayed for maximum 1 year retroactively for information. Date entered with T is the ticketing date qualifier. This entry is often used for retroactive control of fares of tickets issued.

>FXISTPAR30OCT.T28SEP11 IST-PAR TUE-30OCT12 TK

MPM 1676 EH

* FARES FOR INFO ONLY * TICKETING DATE 28SEP

PUBLIC FARES HISTORY

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 239.00R LTRPC6M L | V/6M R EH

2 TK 263.00R TTRPB6M T | V/6M R EH

3 TK 310.00R QTRPXX6M Q V/6M R EH

4 TK 377.00R ETRPX6M E V/6M R EH

57

FXISTHEL27JUN12*NUC.T22FEB12 Displays fares in NUC for a ticket issued on 22FEB12 for a

journey starting on 27JUN12.

>FXISTHEL27JUN12.T22FEB12*NUC IST-HEL WED-27JUN12 TK

MPM 2174 EH

* FARES FOR INFO ONLY * TICKETING DATE 22FEB



PROVIDED BY ..ITA..


NUC BASIS MAX

1 TK 190.30R WT2XP6M W | SU/6M R EH

2 TK 221.12R PT2XP6M P | SU/6M R EH

3 TK 241.22R VT2XP6M V | SU/6M R EH

4 TK 281.43R LT2XP6M L | SU/6M R EH

5 TK 328.34R TT2XP6M T | SU/6M R EH

6 TK 388.64R QT2PX Q | /12M R EH

FXKWIADA16MAY12.T02MAY12*SNN Displays fares in LFC for a senior citizen ticket issued on

02may12 for a journey srarting on 16may12.

>FXKWIADA16MAY12.T02MAY12*SNN KWI-ADA WED-16MAY12 TK

MPM 1676 EH

* FARES FOR INFO ONLY * TICKETING DATE 02MAY


PROVIDED BY ..ITA..


KWD BASIS MAX

1 TK 160.650R HLY2XEX H /6M 01APR -31MAY R EH

PTC: SNN

TC:HLY2XEXCD

2 TK 177.650R KLY2XEX K /12M 01APR -31MAY R EH

PTC: SNN

TC:KLY2XEXCD

FX1OCTMUC/L Displays fares in the Long Mode.

>FXISTMUC01OCT/L FARES LAST UPDATED 03APR 08:00 AM

IST-MUC MON-01OCT12 TK

MPM 1186 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 32.00R GLTUR2 G 14| V/12M 01NOV -31MAR R EH

2 TK 20.00 GLTUR1 G 14| 01NOV -31MAR R EH

3 TK 59.00R WLTUR2 W 3| V/12M 01NOV -31MAR R EH

4 TK 35.00 WLTUR1 W 3| 01NOV -31MAR R EH

5 TK 80.00R PLTUR2 P | 1/12M 01NOV -31MAR R EH

6 TK 48.00 PLTUR1 P | 01NOV -31MAR R EH

58

FX12OCTMUC/S Displays fares in the Short Mode.

.

>FXISTMUC12OCT/S


IST-MUC FRI-12OCT12 TK

MPM 1186 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 99.00R WHT2PC W 3| V/12M 01APR -31OCT R EH

2 TK 59.00 WHT2XPCO W 3| 01APR -31OCT R EH

3 TK 129.00R PHT2PC P | V/12M 01APR -31OCT R EH

4 TK 78.00 PHT2XPCO P | 01APR -31OCT R EH

5 TK 158.00R VHT2XP V | V/12M 01APR -31OCT R EH

FXISTEBB12OCT@SPCLS*SNN/TK*NUC Displays fares combining fare type, passenger description code,

carrier and NUC qualifiers.

>FXISTEBB12OCT@SPCLS*SNN/TK*NUC


IST-EBB FRI-12OCT12 TK

MPM 3402 EH

PUBLIC FARES


PROVIDED BY ..ITA..


NUC BASIS MAX

1 TK 741.02R HT1XEX H /12M R EH

PTC: SNN

TC:HT1XEXCD


PTC: SNN

TC:KT1XEXCD

Other fare type indicators; NORMS-Normal Fares (fares with one year validity) APEX-Apex Fares, EXCN-Excursion Fares, PEX-Pex Fares, SPEX-Super Pex Fares, PEXS-Pex and Super Pex Fares FXISTLON30OCT@QT2XPBO*CNN Display fares combining date, fare basis and PTC qualifiers.

>FXISTLON30OCT@QT2XPBO*CNN


IST-LON TUE-30OCT12 TK

MPM 1875 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 145.50 QT2XPBO Q R EH

PTC: CNN

TC:QT2XPBOCH

59

FX-OW Converts to OW fares without changing the exixting fare criteria.

FX15OCT Changes the date of the existing fare display as 15OCT without changing the existing fare

criteria. FXDMUC Changes the destination point to Munich without changing the existing fare criteria.

FXOANK-DFRA Changes both origion and destination point without changing the exsisting fare criteria.

FXIZMPAR-K Displays K class fares.

FXIZMPAR03APR


IZM-PAR TUE-03APR12 TK

MPM 1726 EH

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX



END

FXBKKIST03NOV*EUR Displays fares in EUR.

>FXBKKIST03NOV*EUR

FARES LAST UPDATED 03NOV 09:00 AM

BKK-IST SAT-03NOV12 TK UNSALEABLE FARES EXIST

MPM 10346 TS 16212 AP 6315 EH

PUBLIC FARES

RATE USED IS BSR 1 THB - 0.058559 TRY

THB CURRENCY FARES EXIST

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 634.61R ELY1PX1M E 3/1M 19APR -19DEC R EH

2 TK 705.68R SLY1PX1M S 3/1M 19APR -19DEC R EH

3 TK 772.19R HLY1PX3M H 3/3M 19APR -19DEC R EH

4 TK 891.88R KLY1XEX K /12M 19APR -19DEC R EH

5 TK 1044.05R MLYRT M /12M 19APR -19DEC R EH

FXB Displays fares reversing the city pair

ST Converts Fare Display to Time Table

AV Converts Fare display to Availability FX* Converts Time Table to Fare Display

60

FXWASIST//ACCOUNTCODE Displays private filing fares. Since all private filed fares have their own

account codes, those codes must be entered after //.

>FXWASIST09NOV

FARES LAST UPDATED 09NOV 01:00 PM

WAS-IST FRI-09NOV12 TK

MPM 6279 AT 11554 PA

PRIVATE FARES

PROVIDED BY ..ITA..


USD BASIS MAX

1 -TK 435.53R PY3PC P | SU/3M 21AUG -31MAR R AT

TD:FB03

2 -TK 493.73R VY3PC V | SU/3M 21AUG -31MAR R AT

TD:FB03

3 -TK 561.63R LY3PC L | SU/3M 21AUG -31MAR R AT

TD:FB03

4 -TK 629.53R TY3PC T | SU/3M 21AUG -31MAR R AT

TD:FB03

FDNCX0010 The entry to display fare note of Turkish Corporate Club discounted fares

(CX0010 is given as an example)

FQDUSSGN:C Displays specially discounted fares (mark-up) which are only applicable by

specified market or travel agencies.

61

2.1.4 DISPLAYING STAR ALLIANCE FARE PRODUCTS.

FXISTIST10APR@RTW/TK Round the World Fares

>FXISTIST10APR@RTW/TK


IST-IST WED-10APR13 TK

PUBLIC FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 TK 2394.00R YRWSPCL H 21| 7/12M R RW

2 TK 2432.00R YRWSPCL H 21| 7/12M R RW

3 TK 2780.00R YRWSTAR1 M 21| 10/12M R RW

4 TK 2816.00R YRWSTAR1 M 21| 10/12M R RW

FXBKKBKK10APR@CTF/TK Circle fares

>FXBKKBKK10APR@CTF/TK


BKK-BKK WED-10APR13 TK

PUBLIC FARES

PROVIDED BY ..ITA..


THB BASIS MAX

1 TK 115780R YRWSPCL H 21| 10/12M R RW



4 TK 133530R YRWSTAR1 M 21| 10/12M R RW

FXQMXQMY01NOV/TK Airpass fares / Convention Plus. It is a representational display. Fare notes

must be checked for procedures and fares.

>FXQMXQMY10NOV/TK


QMX-QMY SAT-10NOV12 TK

PRIVATE FARES

PROVIDED BY ..ITA..


EUR BASIS MAX

1 -TK 9999.00R STARAPEU Q R EH

2 -TK 9999.00R STARAPSP H R EH

3 -TK 9999.00R STARAPNA V R EH

4 -TK 9999.00R STARAPMI V R EH

5 -TK 9999.00R STARAPME H R EH

6 -TK 9999.00R STARAPJP M R EH

7 -TK 9999.00R STARAPTH H R EH

8 -TK 9999.00R STARAPCN V R EH

9 -TK 9999.00R STARAPBR V R EH

62

2.1.5 FOLLOW UP ENTRIES AFTER FARE DISPLAY FR*3 Displays the routing information of the fare at the third line. (Non directional routing

information can be also seen but that is not ahandicap for FQ)

>FR*3

IST-SEA FRI-12OCT12 TK

ADULT FARES


EUR BASIS MAX

3 TK 454.00R P2B6PC P | SU/1M 01SEP -31MAR R AT

SPECIFIED ROUTE: 97

SEA-B6-NYC-TK-IST V.V

FU* Displays the fares that are unsaleable at the agent’s location, when a warning message

”UNSALEABLE FARES“ is displayed on the main fare display screen (IFD).

>FXBKKSYD01SEP/TG FARES LAST UPDATED 03APR 08:00 AM

BKK-SYD SAT-01SEP12 TG UNSALEABLE FARES EXIST

MPM 5614 EH

PUBLIC FARES

PROVIDED BY ..ITA..


THB BASIS MAX

1 YY 112315R YIF Y M EH

2 TG 112315R YRTTG Y /12M M EH

3 TG 73005 YOWTG Y /12M M EH

>FU*


BKK-SYDSAT SEP 01 00:00:00 EEST 2012 TG

UNSALEABLE FARESPUBLIC FARES

PROVIDED BY ..ITA..


THB BASIS MAX

1 TG 18795R VLE1MTH V /1M R EH

2 TG 19655R VHE1MTH V /1M R EH

FXC*1 Displays the fare basis and booking class exceptions for the fare on line number 1 on fare

display screen.

>FXC*1

001 IST-SYD 15MAY TK EUR729.00 LL6MQFRT STAY- /6MBK-L/

FARE CLS EXPLANATION BOOK CODES

-------- --------------------- ----------

LL6MQFRT L

BOOKING CODE EXCEPTIONS

VIA TK Y REQ TR TR

VIA TK Y REQ TR CY

63

FXC*6//QF Displays the booking classes that must be used by the carrier specified for the fare on line

number 6.

>FXC*6//QF

006 IST-SYD 12OCT TK EUR691.00 QH5RT STAY- 3/BK-Q/

FARE CLS EXPLANATION BOOK CODES

-------- --------------------- ----------

QH5RT Q

BOOKING CODE EXCEPTIONS FOR CARRIER : QF

VIA TK Y REQ TR TR

VIA TK Y REQ TR CY

IF VIA TK

VIA QF NRBD

IF VIA TK

VIA QF Q R/AV AU AU

IF VIA TK

VIA QF L REQ AU AU

FH*4 Gives brief information for the fare on line number 4 on fare display screen.

>FH*4

IST-MIA FRI-12OCT12 TK

TAXES/FEES NOT INCLUDED

ADULT FARES


EUR BASIS MAX

4 TK 469.00R VT3PC V | SU/12M 01SEP2-31MAR3 R AT

ISTCHI TK MIACHI TK

AMOUNT: EUR/ 350.00 USD/ 150.00

NUC EQUIV: NUC/ 442.85 NUC/ 150.00

FBC: VT3PC

TRVL EFF/DIS: 01SEP1214MAY13

TKT EFF/DIS: 26DEC11

TRAVEL COMP:

FOOTNOTE:

FARE USAGE: RT

GLOBAL DIR: AT

FARE TYPE: XPC SUPP/TARIFF: ATP 4/021

FZS1.LON Converts the fare on line number 1 to the currency of the specified city.

>FZS1.LON

RATES LAST UPDATED 10OCT 00:00 AM

PAR-IST FRI-12OCT12 TK


ADULT FARES


EUR BASIS MAX

1 TK 179.00R PTF2PB6M P | 2/6M R EH

EQU GBP145.00

BANK SELLING RATE 1EUR EQUALS 0.80774 GBP

64

FZS3 Converts the fare on line number 3 to the currency of the country from where entry is made

(using BSR currency).

>FZS3

RATES LAST UPDATED 15MAY 00:00 AM

IST-BKK TUE-15MAY12 TK


ADULT FARES


EUR BASIS MAX

3 TK 527.00R QT2PX Q /12M R EH

EQU TRY1226.00

BANK SELLING RATE 1EUR EQUALS 2.3262 TRY

FN*1 Displays the paragraph headings of the fare rule for the fare on line 1

>FN*1 001 IST-BKK TUE-15MAY12 TK EUR389.00 LT2PC1M STAY- /1MBK-L/

3.SEASONS 4.FLT APPS 5.ADV RES/TKTG 7.MAX STAY

8.STOPOVERS 9.TRANSFERS 10.COMBINATIONS 15.SALES RESTR

16.PENALTIES 17.HIP/MILEAGE 18.TKT ENDORSE 19.CHILDREN

22.OTHER DISC 50.APPLICATION

FN*1/P4.5.7 Displays paragraphs 4, 5 and 7 for the fare on line number one on fare display screen.

>FN*1/P4.5.7

001 IST-BKK TUE-16OCT12 TK EUR389.00 LT2PC1M STAY- /1MBK-L/

4.FLT APPS

OUTBOUND -

THE FARE COMPONENT MUST INCLUDE TRAVEL BETWEEN IST AND BKK

ON

ONE OR MORE OF THE FOLLOWING

ANY TK FLIGHT OPERATED BY TK.

AND - INBOUND -

THE FARE COMPONENT MUST INCLUDE TRAVEL BETWEEN BKK AND IST

ON

ONE OR MORE OF THE FOLLOWING

5.ADV RES/TKTG

RESERVATIONS ARE REQUIRED FOR ALL SECTORS.

TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER

RESERVATIONS ARE MADE.

7.MAX STAY

TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 1

MONTH AFTER DEPARTURE FROM FARE ORIGIN.

FN*ALL From the paragraph headings menu, displays the entire rule (all paragraphs)

FN*1/ALL From the main fare display, displays the entire rule for the fare on line number 1

FN* Redisplays the last accessed fare note

FN*P3 From the paragraph headings menu, displays paragraph number 3

65

2.2 FARE NOTE TERMINOLOGY Accompanying Travel :Required minimum number of passengers to travel together. Add-on :An amount used only to construct an unspecified throughfare. Advance Reservations&Ticketing :Deadline of completion of reservation and/or ticketing (Cat 5) After Departure :After first flight coupon of ticket is used. Agent Discount :Category 21 Application :Application area, class of fare, type of passenger etc details (Cat 11) Before Departure :Ticket is totally unused Black-outs :Certain days or periods when travel at specified fare is not permitted (Cat 11) Cancellation :Cancellation of ticket Change :Change in ticketed itinerary, in means of day, time, class of route Child Infant Discounts :Child and Infant discount rates for specified fare (Cat 19) Circle trip :Return journeys of which fare components are not equal Combinations :Whenever two or more OW or RT or ½ RT fares are used and shown

separately in a fare calculation (Cat 10) Day/Time :The day time restrictions of the fare (Cat 2) Deposits :Deposits especially for groups Discounts :Agent discounts (Cat 21) Eligibility :Conditions of fare application (Cat 1) End-on combination :Combination of pricing units Fare Component :A portion of an itinerary between two consecutive fare construction points Fare Origin : Flight Applications :Category 4 Groups :Category 26 HIP / Mileage Exceptions :Category 17 Maximum Stay :Category 7 Medical Reason : Minimum Stay :Category 6 Miscellaneous Provisions :Category 23 Negotiated Fares : Open Jaw :Journeys which do not end up at origin destinations Other Discounts :Category 22 Penalty :Category 16 Pricing Unit :Pricing unit which has its own fare for ticketing Private Fares : PTA :Category 15 Public Fares : RBD :Reservation Booking Designator Round Trip : Sales Restrictions :Category 15 Seasons :Category 3 Side trip combination :Category 10 Stopovers :Category 8 Surcharges :Category 12 Transfers :Category 9 Travel Restrictions :Category14 Ticket Restrictions :Catergory 18 Ticket Endorsements :Category 18 Tour Conductor Discount :Category 20 Tours :Category 27 Upgrade to Higher Fare :Category 15 Visit Another Country : Voluntary Changes :Category 31 Voluntary Refunds :Category 33/16

66

2.3 FARE QUOTE 2.3.1 FARE QUOTE RULES The system calculates the price for an itinerary maximum of 16 segments and maximum of 8 fare components taking all appropriate fare rules and fare construction principals into account. The system may quote maximum of 99 passengers in one entry. One entry may have maximum of 4 types of passenger. System default is to quote adult and infant fares (where infant fares are identified in the name fields of the booking file) .Passenger type codes (PTC) should be used when quoting fares for passengers other than adult and infant fares. The system quotes fare considering all segments unless otherwise specified. Unlesss otherwise specified, sale and ticketing procedures are supposed to be completed on the date fare quoted and from the country of the set terminal. ‘Country of Sale and Ticketing Qualifier’ is used to change this assumption of the system Sale and ticketing are assumed to be completed on the date fare quote entry is made. Unless otherwise is specified system quotes fares including taxes shown on tickets. Fare quotation for Accompanied child (CNN), Group child (GNN), IT child (INN), Labor child (LNN), Labour infant (LIF) can be made with combined entry, indicating the type of the accompanying passenger. Booking Code and Fare Basis Code Qualifiers can not be used for Best Buy entries. There is no restiriction for ADT passenger’s age accompanying INF and CHD passangers in some airlines’ fare notes. In this case ADT passenger’s age must be written with fare quote entry. If the booking file (PNR) includes more than one passenger, Passenger Description Code must be preceded by a passenger number. Passenger numbers must be used in the ascending order. If a Passenger Type Code is not preceded by a passenger number, the system will assume all passengers are of the specified passenger type. After fare quating, fare notes are displayed separately for each fare component. After departure for reissuing tickets specially issued from another country , while quoting fare, first city code where ticket is sold then city code where ticketing will be made must be identified. All qualifiers can combine in any line. But when Fare basis Code or Booking class code are requested to combine with Segment and Passenger Type Code, Segment Qualifier must be written before Fare Basis Code or Booking Code Qualifier. All fares of Turkish Airlines filed to CRS can be calculated with automatic Fare Quotation. Fares such as Strecher, Extra Seat, Cabin Bag, Escort Hotes etc. are quoted manually. The system does not guarantee a fare quoted by a specific a ticketing date. If the itinerary is quoted by specifying a ticketing date, and is not re-quoted before ticketing, the fare will not be guaranteed and the status code will appear as “B” (not guaranteed). Therefore, all existing fares must be cancelled by “CX” entry and the itinerary must be re-quoted before ticketing.

67

Regarding Excursion Fares with open date return, if applicable, Minimum Stay date must be inserted in the open segments of such itineraries. Otherwise, it will not be possible to quote the required fare. There will NVA/NVB dates for the fares which have penalty charge and/or nonrefundable restriction in paragraph 16 disregarding noshow charge. There will not be any NVA/NVB dates for unrestricted fares. While giving time limit after fare quotation, date and time limit in LAST DATE TO PURCHASE TICKET warning must be taken in to account. Time limit and date given by sytem after fare quotation must be always compared with the time limit sent by Trophy System which applies international time limit rules and restiricted time limit must be given.

68

2.3.2 FARE QUOTE TABLE

FARE QUOTE LADDER (DİKEY) FORMAT: One of Fare Quote entries is used to view the last filed fare quote in the current transaction in ladder format. Current fare quote cannot be accessed following retrieval of a PNR in ladder format. Entry: FQL Redisplay: FQL*

FARE QUOTE LINEAR (YATAY) FORMAT: One of Fare Quote entries is used to view the last filed fare quote in PNR in linear format. Current fare quote can not be accessed following retrieval of a PNR in linear format. Entry: F*Q

FQ

FARE QUOTE

FQBB

FARE QUOTE

BEST BUY .

FQBC

FARE QUOTE

COMPARISON

FQBA

BEST BUY

REGARDLESS AVAILABILITY

Quotes applicable adult

fare for all segments

and passengers according to

booking class code used in segments. If

infant name is

identified in the name area of the PNR,

system quotes infant fare for that

passenger. Records applicable fare to PNR

by accepting sale and

ticketing are done in the country where the

terminal exists.

A maximum of 8

confirmed

segments, checks availability and

quotes the lowest economy fare for

the avaible booking

class. Quotes fare by accepting sale

and ticketing are done in the country

where the terminal exists.

A maximum of 8

confirmed segments,

checks availability and quotes the lowest

economy fare for the avaible booking class.

Compares the result of

FQ and FQBB and displays the difference

as saving. Quotes fare by accepting sale and


terminal exists.

A maximum 8 confirmed

segments, offers the

lowest economy fare without checking

availability. Used only for information. Quotes fare

by accepting sale and


terminal exists.

ENTRY FQ FQBB FQBC FQBA

REDISPLAY FQ* FQBB* FQBC* FQBA*

FILE:

NO REBOOK REQUIRED

Fare is automatically filed into the PNR after FQ entry.

REBOOK

REQUIRED After REBOOK, quoted fare and reservation class automatically filed into the PNR.

REBOOK REQUIRED

After REBOOK, quoted fare and reservation class automatically filed into the PNR.

REBOOK REQUIRED After REBOOK is done manually, one of FQ, FQBB or FQBC inputs is used to file fare.

REBOOK FQBBK FQBBK MANUEL

69

2.3.3 FARE QUOTE STATUE CODES Q Guaranteed

Automatically quoted guaranteed fare by the system. Q code is seen in the first line of the fare field.

B Not Guaranteed Automatically quoted but not guaranteed fare since changes are made on the fare field by the user. B code is seen in the first line of the fare field.

M Not Guaranteed When fare lines entered manually M code is seen on the first line of the fare field.

C System Generated Automatically quoted not guaranteed fare which has “Advance Purchase Rule”,. Users are responsible for sale and ticketing. C code is seen on the first line of the field.

A Guaranteed Private Fare

Automatically quoted guaranteed ‘Private’ fare. A code is seen on the first line of the fare field.

P Not Guaranteed Private Fare

Automatically quoted not guaranteed ‘private’ fare since changes are made on the fare field by the user. P code is seen on the first line of the fare field.

W Guaranteed Internet Sales

W code is seen on the first line of the fare field.

70

2.3.4 FARE QUOTE ENTERIES Fare will not be system guaranteed as a result of manual interventions on fare lines while quoting fare automatically or after fare is quoted.

FQ Quotes fare for the booked itinerary.

>FQ

PSGR FARE TAXES TOTAL PSG DES

FQG 1 TRY 547.00 170.41 717.41 ADT

GUARANTEED

GRAND TOTAL INCLUDING TAXES **** TRY 717.41

LOG ID: 395158

ADT RATE USED IN EQU TOTAL IS BSR 1EUR - 2.344TRY

ADT LAST DATE TO PURCHASE TICKET: 16JAN13 07:44(IST)

ADT THIS TICKET IS NON-REFUNDABLE.

ADT CHANGES TO THIS TICKET WILL INCUR A PENALTY FEE.

ADT E-TKT REQUIRED

NOTE: LAST DATE PURCHASE information comes from ITA as time and date after fare quoting. While giving time limit, date and time information must be taken in to account. FQL After fare quotation, fare details are displayed in ladder format.

FQG FLIGHT DATE DEP ARR (DEP. CITY) FARE FLOWN MPM

QUOTE 1 PSGR 1 ADT

1 TK 1821 E 16JAN 07451025 IST

2 PAR R 1388 1388

2A ET2PXOW **NUC 294.81

TOTAL **NUC 294.81

2B TAX 27.01 TR 84.40 YR

2C*FARE*EUR 233.00 EQU TRY 547.00 TOTAL TRY 658.41

E NONEND/TK ONLY

RATE USED IN EQU TOTAL IS BSR 1EUR - 2.3443TRY

01 NVB16JAN/NVA16JAN

LAST DATE TO PURCHASE TICKET:16JAN13

E-TKT REQUIRED

*FARE GUARANTEED AT TICKET ISSUANCE*

YRF-TK : YR IST 36.0 EUR

TR-SVC-INTL : TR IST 15.0 USD

71

F*Q After fare quotation, fare details fare are displayed in linear format.

FQ-1 G25OCT12 ADT

IST TK PAR 294.81ET2PXOW NUC294.81END ROE0.790327

FARE EUR 233.00 EQU TRY 547.00 TAX TR 27.01 TAX YR 84.40 TOT

TRY 658.41

FQBB Quotes the lowest available economy class fare for the itinerary disregarding RBD in

which the itinerary is booked. For fare quotation and changing reservation classes FQBBK must be entered.

>FQBB

BEST BUY QUOTATION

LOWEST FARE AVAILABLE FOR THIS ITINERARY

REBOOK SEGMENTS 1H/3H

PSGR QUOTE BASIS FARE TAXES TOTAL PSG DES

FQG 1 HT1PX TRY 1140.00 249.62 1389.62 ADT

GUARANTEED


LOG ID: 399186


ADT LAST DATE TO PURCHASE TICKET: 16NOV12 00:44(IST)



TO REBOOK ENTER >FQBBK

FQBBK After entered FQBB, display on the screen below appears.

>FQBBK

BEST BUY REBOOK

REBOOK SUCCESSFUL

REBOOKED SEGMENTS 1H/3H


FQG 1 TRY 1140.00 249.62 1389.62 ADT

GUARANTEED


LOG ID: 399186





FQ.Y This qualifier disregards the actual booking class of the itinerary and quotes

a fare assuming the whole itinerary is booked in the class specified. FQ*USD Quotes fare in USD. (This entry is used in the offices where ticketing and

accounting are done in USD) FQ*EUR Quotes fare in EUR. (This entry is used in the offices where ticketing and

accounting are done in EUR)

72

FQBA Offers the lowest applicable fare for the itinerary regardless of seat

availability .The fare is not filed in to the booking file. For quoting segments must be changed manually to the classes system gives.

>FQBA

BEST BUY QUOTATION

LOWEST FARE FOR THIS ITINERARY - FOR INFORMATION ONLY

BOOK IN 1W/3K


FQG 1 WT2XPCO| TRY 1325.00 450.15 1775.15 ADT

GUARANTEED


FQ.LONIST System quotes fare assuming sale is to take place in London and ticketing is

to take place in İstanbul. .

FQ.PAR System quotes fare assuming both sale and ticketing are to take place in

Paris. FQ@VTF2PB6M For quoting specified fare (VTF2PB6M) by waiving all restrictions. If no rule

is violated except RBD (Reservation Booking Designator), sytem will quote the fare. If fare is not quoted, system will response by specifying categories which prevent this fare.

QPX-10413:PRICING-CONDITIONS-NOT-MET

POSSIBLE CAUSE:

CATEGORY 6: MIN STAY.

LOG ID:398034

FQ-@VTF2PB6M When fare quotation is not possible with FQ@FARE BASIS, a warning like

above comes from ITA. FQ-@FARE BASIS entry waives all restrictions and quotes the fare.

>FQ-@VTF2PB6M


FQM 1 TRY 486.00 371.99 857.99 ADT


LOG ID: 398035



ADT E-TKT REQUIRED

FARE BASIS CODE MODIFIED FARE

73

FQ/*6 If which category will be waived is known, fare may be quoted with this

entry by specifying categories to waive.

>FQ/*6


FQM 1 TRY 486.00 371.99 857.99 ADT


LOG ID: 398037





FQ@BYRT*RP100 Applying a %100 discount on the base fare quotes BYRT Fare including

applicable taxes by waiving all restrictions . FQTE-YR@BYRT*RP100 Applying a %100 discount on the base fare, quotes BYRT Fare including

applicable taxes except YR by waiving all restrictions. FQTE-TR@BTRT*RP90*EUR Applying a %90 discount on the base fare, quotes BTRT Fare including

applicable taxes except TR in EUR by waiving all restrictions.

>FQTE-TR@BTRT*RP100*EUR


FQM 1 0.00 62.77 62.77 RP100

GRAND TOTAL INCLUDING TAXES **** 62.77

RP100 TAX EXEMPTED - TR

LOG ID: 398479

RP100 RATE USED IN EQU TOTAL IS ROE 1EUR - 1.265NUC

RP100 LAST DATE TO PURCHASE TICKET: 16NOV12 07:44(IST)

RP100 E-TKT REQUIRED

FARE BASIS CODE MODIFIED FARE

FQTE@BYRT*RP90 Applying a %90 discount on the base fare quotes BYRT fare excluding all

taxes.

FQ-@YYRT/*AWD Award ticket fare quaotation entry. After entry is made FT modification must

be made and NVA NVB entries must be changed according to Award Ticket rules.

FQ@W5PROOW/*5 Quotes specified fare by waiving specified AP rule.

[email protected]@TT2PX Quotes TT2PX fare for segments 1,2 and TT2PX for segment 3.

mailto:[email protected]@TT2PX

74

FQTE-YR/[email protected]@G1PCVNOW.4-5-@SS1XEX*RP100 Quotes QS1XPX for segment 1-2,

G1PCVNOW for segment 3, SS1XEX for segment 4-5, exempts YR tax and makes %100 discount from the fare.

FQ/*3/4/12 Quotes specified fare by waiving category 3,4,12

FQBB*SNN70 Quotes best available senior discounted fare for all passengers in the

PNR. FQ.T15NOV Quotes Quotes fare assuming the ticketing date is 15 November (if no

year is specified, the system defaults the current year). FQTE Quotes fare exempting all taxes.

>FQTE PSGR FARE TAXES TOTAL PSG DES

FQM 1-2 TRY 1700.00 59.00 3518.00 ADT


ADT TAX EXEMPTED - OY DE RA TR YR


ADT LAST DATE TO PURCHASE TICKET:01SEP12

ADT E-TKT REQUIRED

FQTE-DE Quotes fare exempting only the DE coded tax (if the passenger is exempted

more than one tax, tax codes must be separated by “–“ ).

>FQTE-DE


FQM 1 TRY 1700.00 313.48 2013.48 ADT


ADT TAX EXEMPTED - DE



ADT E-TKT REQUIRED

FQDTE-DE* Quotes fare exempting all taxes of Germany.

>FQTE-DE*


FQM 1-2 TRY 1700.00 256.35 3912.70 ADT


ADT TAX EXEMPTED - OY DE RA



ADT E-TKT REQUIRED

75

FQ-*LBR Since fares like group , It , labour which are not discounted fares but ADT fares, “–“ must be

entered before *PTC. Labour fare is quoted with this entry.

>FQ-*LBR


FQG 1 TRY 523.00 168.93 691.93 LBR

GUARANTEED


LOG ID: 1496268

LBR RATE USED IN EQU TOTAL IS BSR 1SAR - 0.480TRY

LBR LAST DATE TO PURCHASE TICKET:30DEC12 01:54(IST)

LBR CHANGES TO THIS TICKET WILL INCUR A PENALTY FEE.

LBR E-TKT REQUIRED

76

FQ-*ITX Quotes IT fare.

>FQ-*ITX


FQA 1 EUR 148.00 101.66 249.66 ITX

GRAND TOTAL INCLUDING TAXES **** EUR 249.66

LOG ID: 399183

ITX PRIVATE FARES SELECTED

ITX RATE USED IN EQU TOTAL IS ROE 1EUR - 1.265NUC

ITX TOUR CODE: IT2012

ITX LAST DATE TO PURCHASE TICKET: 16NOV12 14:34(ROM)

ITX THIS TICKET IS NON-REFUNDABLE.

ITX CHANGES TO THIS TICKET WILL INCUR A PENALTY FEE.

ITX E-TKT REQUIRED

FQ-*GIT Quotes group fare.

>FQ-*GIT


FQG 1-10 CNY 10260 2748 130080 GIT

GUARANTEED

GRAND TOTAL INCLUDING TAXES **** CNY 130080

LOG ID: 1965575

GIT RATE USED IN EQU TOTAL IS ROE 1CNY - 0.157NUC

GIT LAST DATE TO PURCHASE TICKET: 14OCT12 10:44(SHA)

GIT THIS TICKET IS NON-REFUNDABLE.

GIT E-TKT REQUIRED

FQS1 Quotes fare for segment 1.

FQS1-5 Quotes fare for segments 1 through 5. FQS1.5 Quotes fare only for segments 1 and 5.

FQ//ACCOUNT CODE Quotes fares which are filed privately. This entry may be displayed only from the

terminals of the office that fare belongs to and may be sold only by specified agencies.

77

2.4 PASSENGER RELATED FARE QUOTE ENTERIES FQP1 Quotes fare for the 1st passenger only for the itinerary which has more than one

passenger.

>FQP1


FQG 1 TRY 403.00 170.38 573.38 ADT

GUARANTEED


LOG ID: 218688


ADT LAST DATE TO PURCHASE TICKET:10AUG12 12:19(IST)



ADT E-TKT REQUIRED

FQP2.4 Quotes fare for the 2nd and 4th passengers only

>FQP2.4


FQG 2.4 TRY 403.00 170.38 1146.76 ADT

GUARANTEED


LOG ID: 218713





ADT E-TKT REQUIRED

FQP1-3 Quotes fare for passengers from 1 through 3 (Passenger numbers must be ascending order)

>FQP1-3 PSGR FARE TAXES TOTAL PSG DES

FQG 1-3 TRY 403.00 170.38 1720.14 ADT

GUARANTEED


LOG ID: 218770





ADT E-TKT REQUIRED

FQP2.4-6 Quotes fare for 2nd, 4th, 5th and ve 6th passengers.

78

FQP1*FFC.2*FFY Quotes Bussiness class Companion fare for Elite card holders.

>FQP1*FFC.2*FFY PSGR FARE TAXES TOTAL PSG DES

FQM 1 TRY 5403.00 1115.07 6518.07 ADT

FQG 2 TRY 3438.00 1115.07 4553.07 CMP

GUARANTEED


FFC ADULT FARE QUOTED - BEST FARE FOR THIS PASSENGER

FFC RATE USED IN EQU TOTAL IS BSR 1EUR - 2.370TRY

FFC LAST DATE TO PURCHASE TICKET:01JUL12

FFC E-TKT REQUIRED

FFY RATE USED IN EQU TOTAL IS BSR 1EUR - 2.370TRY

FFY LAST DATE TO PURCHASE TICKET:01JUL12

FFY E-TKT REQUIRED

Note: In case of not quoting companion fare with the entry above, fare may be quoted with the entry below. Fare will be quoted with -* entry used for other ADT fares.

FQP1-2.3-4*CNN08.5 Quotes Adult fare for passengers 1 and 2, Child fare for 3 and 4 and Infant

fare for 5 (Infants must be identified in the name field of the booking file)

>FQP1-2.3-4*CNN08.5 PSGR FARE TAXES TOTAL PSG DES

FQG 1-2 TRY 1698.00 334.10 4064.20 ADT

GUARANTEED

FQG 3-4 TRY 1273.00 334.10 3214.20 CNN08

GUARANTEED

FQG 5 TRY 171.00 0.00 171.00 INF

GUARANTEED



ADT LAST DATE TO PURCHASE TICKET:01JUL12

ADT E-TKT REQUIRED

CNN08 RATE USED IN EQU TOTAL IS BSR 1EUR - 2.370TRY

CNN08 LAST DATE TO PURCHASE TICKET:01JUL12

CNN08 E-TKT REQUIRED

INF RATE USED IN EQU TOTAL IS BSR 1EUR - 2.370TRY

INF LAST DATE TO PURCHASE TICKET:01JUL12

INF E-TKT REQUIRED

If there is an age discount, age must be written next to PTC. Age may not be written for infant passenger. Infant name must be identified in the name field of the booking file. It is mandatory that adult over 18 years old should accompany to an infant or a child passenger between age range of 2-7.For this reason system requires age information for ADT passenger. FQP1*ADT18.2*INF Quotes adult fare for passenger 1 and infant fare for passenger 2.

FQP1*STU20 Quotes student discounted fare for passenger 1.

79

FQBBP1.2*SNN70 Quotes adult fare for passenger 1 and senior discounted lowest fare for

passenger 2. Since both passengers fare basis will be same, system quotes ADT fare for both passengers if ADT fare is more economic than the lowest fare.

>FQBBP1.2*SNN70

BEST BUY QUOTATION

LOWEST FARE AVAILABLE FOR THIS ITINERARY

REBOOK SEGMENTS 1Q


FQG 1 QT2XPCO TRY 137.00 103.54 240.54 ADT

GUARANTEED

FQG 2 QT2XPCO TRY 137.00 103.54 240.54 ADT70

GUARANTEED


LOG ID: 398862





SNN70 ADULT FARE QUOTED - BEST FARE FOR THIS PASSENGER

SNN70 RATE USED IN EQU TOTAL IS BSR 1EUR - 2.322TRY

SNN70 LAST DATE TO PURCHASE TICKET: 05NOV12 16:20(IST)

SNN70 THIS TICKET IS NON-REFUNDABLE.

FQP*ADT30.2*CNN10/TE-YR Quotes adult fare for passenger 1 and child fare for passenger 2 exempting

YR tax.

>FQP1*ADT30.2*CNN10/TE-YR


FQM 1 TRY 2402.00 220.58 2622.58 ADT30

FQM 2 TRY 1803.00 220.58 2023.58 CNN10


ADT30 TAX EXEMPTED - YR

CNN10 TAX EXEMPTED - YR

LOG ID: 411411

ADT30 RATE USED IN EQU TOTAL IS BSR 1EUR - 2.288TRY

ADT30 LAST DATE TO PURCHASE TICKET: 16NOV12 07:44(IST)

ADT30 E-TKT REQUIRED

CNN10 RATE USED IN EQU TOTAL IS BSR 1EUR - 2.288TRY

CNN10 LAST DATE TO PURCHASE TICKET: 16NOV12 07:44(IST)

CNN10 E-TKT REQUIRED

80

2.5 HISTORICAL FARE QUOTE ENTERIES: Historical Fare Quote entries in the PNR are available for 1 year backwards. Retroactive fare calculation and quotation are used for reissuing tickets after departure. Since fare must be quoted with original ticket’s issuing date and currency for tickets after departure, retroactive dates must be entered into system. If ticket will be reissued in a different country from where ticket was issued, original city must also be entered for quoting in correct currency. For reissuing tickets after departure, system must also consider flown flights. For this reason, for such cases, flown segments on PNR history should be included in fare quotation. Reissue transactions may not be done in the original PNR at all times. Thus, flown segments should be entered manually in PNR history, since those flown segments will not exist on the new PNR. Manual historical segment enty (DSE- Direct Segment Entry) is done together with departure and arrival times.

Exmaple: : 0TK1980B01JAN12LHRISTQQ1/11251715

1125 Departure Time

1715 Arrival Time

0TK002B01JAN12JFKISTQQ1/16450925/1

1645 Departure Time

0925 Arrival Time

/1 If arrival time is one day after, /1 must be put at the end of the segment.

FQ.T22AUG11.LON/H Quotes historical fare effective on ticketing date 22AUG11,

assuming sale is in london, including the flown flights on PNR history.

FQ.T22AUG11/H.LON Same fare is quoted when city is written after History.

FQ.LONIST.T10JAN12/H@Y Quotes historical fare (including the flown flights on PNR history) effective on

the ticketing day 10JAN12, assuming sale is in London and ticketing is in Istanbul with the Fare Basis specified (Y).

FQ.T15MAY12/H.OSL*SNN70 Quotes historical senior fare (including the flown flights on PNR history)

effective on ticketing date 15MAY12, assuming sale and ticketing are in Oslo.

[email protected] Quotes fare effective on ticketing date 12MAR12, by waiving fare

restrictions. [email protected]/H/*AWD Quotes award ticket fare effective on ticketing date 12JUN12

by checking history.

FQ*STU21.T27JUL11/H Quotes student discounted fare retroactively, effective on ticketing

date 27JUL11 ( if PTC age range is written in fare note, age may be needed while quoting).

FQ.T27JUL11.ALA/H*STU21 Quotes student discounted fare also by writing ticketing city.


mailto:[email protected]/H/*AWD

81

FQ.LON.T22AUG11/H@Y*USD Quotes historical fare in USD (including the flown flights on PNR

history) effective on the ticketing day 22AUG11, assuming sale and ticketing are in London with the Fare Basis specified (Y).

[email protected]@ET1PX.T06JUL12/H Quotes historical fare for the tickets issued with fare

combination. For segments 1 and 2 TT2XP, 3 ve 4 ET1PX fare basis is related with ticketing date 06Jul12..

[email protected]@ET1PX.T06JUL12/H Quotes by waiving all rules, historical fare for

the tickets issued with fare combination. For segments 1 and 2 TT2XP, 3 ve 4 ET1PX fare basis is related and with ticketing date 06Jul12..

[email protected]@EY9RT*USD.TIP.T01AUG12/H Quotes historical combined fares for a

ticket which was issued in TIP in USD .

FQP1.2-4*CNN09.CPH.T12MAR12/H Quotes historical fares with passenger relate for a ticket

issued in CPH.

FQP1.2-3*CNN09.CPH.T12MAR12/*5/H Quotes historical fares by waiving AP rule with

passenger relate for a ticket issued in CPH.

mailto:FQ.LON.T22AUG11/H@Y*USD

mailto:[email protected]@ET1PX.T06JUL12/H

mailto:[email protected]@ET1PX.T06JUL12/H

82

2.6 DISPLAY FARE NOTE FROM PNR AFTER FARE QUOTATION It is possible to retrieve the Fare Note for the last fare filed into the PNR. For this, the entries below should be used

*However, it is not possible to view the Fare Note, if the transaction on the PNR is ended (after EOT).

FQN Displays the fare components of the fare quoted.

QUOTE 1

FARE COMPONENT BASIS

1 IST-CDG PTF2PB6M ROUTE APPLIES

2 CDG-IST LT2XP ROUTE APPLIES

FN2 Displays the menu of the paragraph headings for the 2nd fare component

>FN2

QUOTE 01

02 IST-PAR THU-30AUG12 TK NUC164.14 LT2XP

4.FLT APPS 5.ADV RES/TKTG 6.MIN STAY 7.MAX STAY

8.STOPOVERS 9.TRANSFERS 10.COMBINATIONS 15.SALES RESTR

16.PENALTIES 17.HIP/MILEAGE 18.TKT ENDORSE 19.CHILDREN

22.OTHER DISC 31.VOL CHANGES 33.VOL REFUNDS 50.APPLICATION

FN2/P5.10-12 From the paragraph heading menu, displays paragraphs 5, 10, 11 and 12 for the 2nd fare

component.

FN2 Re-displays the menu of the paragraph headings for the 2nd fare component.

FN2/ALL Displays the entire rule for the 2nd fare component.

83

2.7 INDEPENDANT ENTRIES

FL Displays TPM for the entire itinerary as booked.

>FL

ISTPAR 1397 EH

PARIST 1397 EH

*TOTAL 2794*

**MPM**

FLISTROMLON Displays TPMs for the specified cities and any applicable mileage deviation.

>FLISTROMLON

ISTROM 864 EH

ROMLON 898 EH

*TOTAL 1762*

**MPM** 1875 EH

FLISTNYCTYO.AP Global Indicator (AP) may be specified.

FLFRAATLYYZ/DL Carrier qualifier may be added into the entry.

>FLFRAATLYYZ/DL

FRAATL 4606 AT

ATLYTO 730 WH

*TOTAL 5336*

**MPM** 4741 AT 15M (121)

FL10NOVSINCAIIST.EH Displays TPM for the specified date and Global Indicator

FLS1-3 Displays accumulated TPMs for the specified segments of a booked itinerary.

FMBRULAX Displays MPM and the surcharged form between the cities specified.

FM23JULSYDLAX.PA*AUD1235.00 Date of travel, Global Indicator, Currency Code and amount

may optionally be added to into the entry to display the MPM.

FTAX-DE Displays all taxes for Germany by ISO country code.

FZINUC1234.56EUR Converts NUC amount into the specified Local Currency (EUR) by

multiplying with the applicable IROE.

>FZINUC1234.56EUR


EQU EUR937.00 ROE0.758475 NUC RATE MULTIPLIED BY ROE

84

2.8 EXCHANGE RATES Bankers Selling rates can be displayed for most currencies. If a bank rate is not available between two currencies, the IATA Clearing House Rate is used. S= (Bankers Selling Rate) Rates may be displayed by country or currency codes Rates are displayed against the currency of set location as rouded up according to IATA rules, unless another code is specified. FZSCHF Displays the Bankers Selling Rate of Swiss Franc against the own currency of the set

location.

>FZSCHF


15MAY12 BANK SELLING RATE 1CHF EQUALS 1.9368 TRY

FZSUSDEUR Displays the Bankers Buying Rate of USD against EUR.

>FZSUSDEUR

RATES LAST UPDATED 01AUG 00:00 AM

13AUG12 BANK SELLING RATE 1USD EQUALS 0.82206 EUR

(BSR NOT AVAILABLE - ICH RATE USED)

FZSHKD12000AED.10JUL12/U Converts HKD12000 to AED by using Bankers Selling Rate effective on

10JUL12. Unrounded identifier may be specified.

>FZSHKD12000AED.10JUL12/U


EQU AED5680

BANK SELLING RATE 1HKD EQUALS 0.473277 AED

(BSR NOT AVAILABLE - ICH RATE USED)

FZSBTN12000GBP/46.63 A non-system rate may be used if required. This input converts

BTN12000 to GBP by dividing by 46.63.

FZSEGP33.67EUR*23 A non-system rate may be used if required. This input converts

EGP33.67 to EUR by multiplying by 23.

FZSBTN12000GBP.10JUL11 Converts 1200BTN to GBP by using Bankers Selling Rate effective on

10JUL11.

>FZSBTN12000GBP.10JUL11

RATES LAST UPDATED 06JUL 00:00 AM

EQU GBP168.00

BANK SELLING RATE 1BTN EQUALS 0.013979 GBP

By entering the date, historical rates can be displayed up to 1 year backwards.

85

2.9 EXCESS BAGGAGE FARE 2.9.1 ONLINE JOURNEY BAGGAGE FARE CALCULATION

For a journey which has only TK flights, in order to calculate the fare for excess baggage in weight concept, below entries are used. FFBORGX/VIADEST/NNT/S/CX

ORG :Origin city VIA :Transfer pointı DEST :Desitnation point NN :Excess amount T :Type KILO (K) S :TK special fare CX :Carrier code (system still responses without this entry) FFBPARX/ISTTHR/20K/S Query for TK special fare for 20 kilo excess baggage for a journey

departing from Paris destined to Tehran via Istanbul.

PAR X/IST THR FOR:20K

EUR 400EUR 400

Note: For piece concept calculation, applications defined in help page CIC*120/101 should be examined. 2.9.2 INTERLINE BAGGAGE FARE CALCULATION (CIC*120/44) To be able to make query, there should be active PNR with active segments or active segments displayed on screen. For interline baggage fare calculation MSC ‘Most Significant Carrier’ definition had become effective according to IATA RESO 302 and US DOT applications. Within the scope of the rule, system will designate the MSC after the query for the fare. 2.9.2.1 WEIGHT CONCEPT

NO NAMES

1 TK 762 Y TH 28FEB ISTDXB HS1 0035 0705 CABIN YE

2 EK 404 Y TH 28FEB DXBSIN NN1 0935 2045 E

NO DATA

FFXS1-2/1KG/0DG/18JAN13 Entry for weight concept calculation for the itinerary.

FFX :Standard format S1-2 :Segment numbers 1KG :1 kilo excess amount 0DG :ATPCO excess weight concept subcode 18JAN13 :Ticketing date

86

TOTAL: 117.98 TRY

ORG-DEST:IST-SIN TOTAL:117.98

1.BAG SUBCODE:0DG MSC:EK

IST-DXB TK0762 2013-02-28

DXB-SIN EK0404 2013-02-28

METHOD:DirectSettlement

INFO:Fee amount is per 1 KG over the free allowance

WEIGHT SYSTEM CHARGE :

-RATE PER KG

Pls check CIC*120/44 (English version) or CIC*119/44 (Turkis

h version) for excess baggage and sports equipment subcodes

According to response of query, system designated MSC as EK and the total amount to be collected from the passenger as TRY 117.98 . 2.9.2.2 PIECE CONCEPT

NO NAMES

1 TK 3 Y SU 17MAR ISTJFK HS1 0725 1225 CABIN YE

2 AC8905 Y SU 17MAR JFKYYZ NN1 1750 1945 E

NO DATA

FFXS1-2/1PC/0GO/18JAN13 Entry for piece concept calculation for the itinerary

FFX : Standard format S1-2 :Segment numbers 1PC :1 piece excess baggage 0GO :ATPCO excess piece concept subcode 18JAN13 :Tickteting date

TOTAL: 265.66 TRY

ORG-DEST:IST-YYZ TOTAL:265.66

1.BAG SUBCODE:0GO MSC:TK

IST-JFK TK0003 2013-03-17

JFK-YYZ AC8905 2013-03-17

METHOD:DirectSettlement

UPTO50LB/23KG AND62LI/158LCM :

Pls check CIC*120/44 (English version) or CIC*119/44 (Turkis

h version) for excess baggage and sports equipment subcodes

87

2.9.2.3 SUBCODE MEANINGS

SUBCODE Commercial Name -------- --------------- 0GO up to 50LB/23KG AND62LI/158LCM 0FM up to 70LB/32KG AND62LI/158LCM 0DG weight system charge 0DC golf equipment 0DD ski equipment 0EC bicyele 0EE scuba equipment 0FO archery equipment 0FT canoe/boat/oars 0FZ hang gliding equipment 0F4 stroller / push chair 0F8 sport equipment 0GD surfboard 0FC up to 50LB/23KG AND45LI/115LCM 0FF up to 70LB/32KG AND115LI/292LCM 2.9.2.4 MSC DEFINITION

Most Significant Carrier definition/decision according to IATA Reso 302; * For travel between 2 or more tariff conference areas, the carrier performing carriage on the first sector on the passenger’s journey, that crosses from one to another. * For travel between tariff conference sub-areas, the carrier performing on the first sector on passenger’s journey from one sub-area to another. * For travel within a tariff conference sub-area, the carrier performing carriage on the first international sector on passenger’s journey. The application of charges for these journeys is on a per-direction basis. * For travel within a single country, the first carrier on the checked portion. * On the other hand, US DOT (Department of Transportation) states that; "Most significant outbound marketing carrier’ rules apply for journeys from/to US points.

2.10 ITA ERROR MESSAGES

QPX-10413:PRICING-CONDITIONS-NOT-MET

POSSIBLE CAUSE:

CATEGORY 1: PASSENGER ELIGIBILITY

CATEGORY 2: DAY/TIME RESTRICTIONS

CATEGORY 3: SEASONALITY

CATEGORY 7: MAX STAY

CATEGORY 14: TRAVEL RESTRICTIONS

CATEGORY 15: SALES RESTRICTIONS

..........

........

.........

88

When pricing conditions are not met, the category/ies why the fare quote is a failure are listed as POSSIBLE CAUSES.

System warnings and the related Categories should be checked from the fare note. After detailed check of Categories and/or other criterias, the reason why fare quote is a failure should then be checked from TK Fare Quote group. ( [email protected] )

QPX-10308:EROR-INCONSISTENT-ITENERARY-TIMES

or

QPX-10406:ITINERARIES-ALREADY-DEPARTED warnings

This error is received when the Historical segments or Info segments do not have arrival/departure day and time information.


1

Documents

TROYA RESERVATION & FARE QUOTATION HAND BOOK€¦ · · 2014-11-06troya reservation system ... 1.29 ticket field cic*6/45 ... ap-fax cancellation for other airline request. 41-3@:cancelling